Ark Health Reviews

4,860,171reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+1 more
Author picture
Edited by: Joanna Broder

About Ark Health

Ark Health provides medical weight loss treatment plans and prescription weight loss medications that ship directly to patients. Appointments with medical providers are online. Patients can follow up via an online portal and have ongoing check-in visits. Treatment is priced based on the type of medication, and shipping is free.

Pros
  • Variety of medications
  • Telehealth visits
  • Free shipping
Cons
  • Not available in Mississippi
  • No in-person consultations

Ark Health Reviews

Filter by Rating

  • (224)
  • (16)
  • (9)
  • (3)
  • (17)

Popular Mentions

    How do I know I can trust these reviews about Ark Health?
    • 4,860,171 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Ark Health?
    • 4,860,171 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 5 - 35
    Verified purchase

    Reviewed March 25, 2026

    The experience with Ark was seamless. They answered every question I had and my prescription was here in three days. I just wish they had an app to use. The portal has everything organized for you, even includes notes for any side effects and it tracks your progress.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 24, 2026

    I signed up for 6 months in December and received my first shipment on time and in good condition. In March when my next shipment was due I received it on time and in good condition. The company has been very easy to work with and responsive to all inquiries. This is not the first company I have used and I'm very happy with the quality of the Tirzepatide that I received.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceRatesHonesty & Transparency

    Reviewed March 24, 2026

    Ark made the process so simple and so easy, no tricks, no change in price, no hidden fees, very straightforward and always have responded any time I've had a question. I recieved my order 3 days after I signed up. So far, this has been a great experience.

    Thanks for your vote!
    Verified purchase
    TechPunctuality & SpeedOnline & AppStaff

    Reviewed March 23, 2026

    When my Tirzepatide provider switched from vial to pen, I noticed a difference in the meds so this made me search for another provider. Fast forward to finding ARK. I was so skeptical because nothing in life can be this easy, but to my surprise ARK was from the moment I clicked on their website and when I did have an issue they messaged me to help, they were so on it and walked me thru my blunder. 10 out of 10.🎉

    Thanks for your vote!
    Verified purchase
    CoverageSales & MarketingStaff

    Reviewed March 22, 2026

    I ordered a six month length of coverage to take advantage of the discount. I received everything I needed to self inject to include alcohol wipes, needles and clear instructions. I have a phobia about receiving shots even though I give them to others and animals in my care. I didn't feel a thing! These are such fine needles I had no problem. Very glad I started the program and I am not experiencing any side effects unless I don't hydrate properly. Just took my second shot and have noticed all week I am less hungry.

    Thanks for your vote!
    Verified purchase
    PriceMaintenanceStaffRates

    Reviewed March 21, 2026

    Ark Health has really provided me with the tool I needed to successfully reach my weight loss goal. I am now 10 lbs away from my goal thanks to Ark Health. They carry the maximum dosage I need to be successful in reaching my goal. I will soon be in the maintenance phase. I am so excited. They deliver on time. I have never had any side effects whatsoever. I am totally satisfied with this company. The price is also Amazing compared to so many other companies. Thank You!.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed March 20, 2026

    I believe this is a medical site run by poorly trained AI and any customer service is offshored. It’s a huge waste of money, and I don’t believe the compounded medication is actually what they say it is. I could never get a doctor (or NP) to contact me or respond to my messages in the portal, but I got constant text messages with upcoming promotions and asking me to fill out a review so here I am telling the truth.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed March 20, 2026

    I first started with another company the first of the medicine was too expressive and I'm very pleased with the results. When introduced by my daughter in law Jessica ** I was happy they the cost was better so I switched. Thank you.

    Thanks for your vote!
    Verified purchase
    PriceStaffRates

    Reviewed March 20, 2026

    I have had a good experience. The staff is wonderful. Everyone is nice, helpful, kind and prices are great and the medication is wonderful. That works really well. I have no complaints and would recommend Ark to friends and family.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 19, 2026

    Since day one, my experience has been outstanding! From the initial interview with the doctor through all the shipping processes and the outcome vs expectations has been flawless. I would highly recommend Ark to my friends and family.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed March 18, 2026

    Signing up with ARK was so easy, and the price was exactly what they promised. I've had bad experiences with a couple of other places, and ARK far outdid those. My shipment arrived quickly and correctly. I'm only on my first shot, but so far I'm very happy!

    Thanks for your vote!
    Verified purchase

    Reviewed March 17, 2026

    I have not lost any weight. In fact I feel like I've put on weight. The headaches and the nausea are almost unbearable. I haven't seen a difference in my appetite it just keeps increasing and the medicine makes you sick and there's actually not enough in each bottle to make it through the month

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed March 17, 2026

    The process was easy, and fast. Answer a few questions. Send in a picture to confirm your weight. Which makes it a legitimate program. Your medication with instructions arrives at your door in nicely iced package. You pick the day and time you want to begin your program.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedRates

    Reviewed March 17, 2026

    My first time using Ark. Learning curve but it was quick and easy communication on approval and shipping. Was the exact total price they said it would be. Got order 5 days from when order was placed at pharmacy. I am hoping I have good luck with the drops.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed March 17, 2026

    They treated me like a queen!!! Best company to deal with!!!! Will only buy from them for all the time I'm on my meds!!!! Don't mess with others!!!! Ark is the best customer service I've ever experienced!!!!

    Thanks for your vote!
    Refunds & PayoutsBilling

    Reviewed March 16, 2026

    I paid 3 weeks ago, still nothing. Fraud. I requested a full refund, had to report fraud with my credit card company. Repeated requests. Proof of payment. Still nothing. Huge mistake. Fail fail fail.

    Thanks for your vote!
    Ark Health
    Response from Ark Health

    We’re sorry to hear about your experience and understand your frustration.

    After reviewing our records, our team reached out multiple times to gather the additional information required to complete your order but did not receive a response. Because of this, the order was never processed, and the pending charge automatically expired and fell off after a few days—no payment was ultimately captured.

    We take concerns like this very seriously and would never process an order without proper confirmation or keep funds without delivering service. If you believe there is still an issue, we’re happy to review any proof of payment and resolve this promptly.

    Please feel free to contact us directly so we can clear this up for you

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 15, 2026

    The staff is very nice. The process was quick and easy and I received my meds is record time. I’m referring all my family and friends to the Ark Health! The questions were easy to answer. The physician wasted no time getting my meds ordered and shipped to me! I really love being a patient at Ark Health!!!

    Thanks for your vote!
    Sales & Marketing

    Reviewed March 14, 2026

    I began taking tirzepatide provided by Ark, after being on the same medication 6 months prior. I noticed very shortly after beginning the medication for 2 months (prescribed by VialsRX Pharmacy) it wasn't working. They said that my body had to take time to adjust. Well after 2 months ... I believe they are a scam. I do realize that this medication is a compound, obviously not to the same specs as the compound I was taking prior. I did look up this pharmacy In Houston Texas and they are not approved by the Better Business Bureau. This pharmacy, Vialsrx has many bad reviews. I still point to Ark as the scam, since they employed this pharmacy.

    Thanks for your vote!
    Ark Health
    Response from Ark Health

    We’re really sorry to hear about your experience and understand how frustrating that must feel. Especially when you’ve previously had success with the medication.

    It’s important to note that with medications like tirzepatide, individual responses can vary significantly. It’s not uncommon for patients to experience plateaus over time or notice differences when restarting therapy, as the body can adapt and may require dosage adjustments to achieve the same effect. This is something our clinical team monitors closely and adjusts for when patients stay in communication with us.

    Regarding the pharmacy, we take quality and safety very seriously. The pharmacy we work with follows strict compounding standards and utilizes third-party testing to ensure potency, sterility, and consistency. We partner only with licensed pharmacies that meet regulatory requirements.

    That said, your experience matters to us. If the medication didn’t meet expectations, we’d want the opportunity to review your dosing, timeline, and overall treatment plan to see what adjustments could have been made to better support your results.

    We encourage you to reach out to our team directly so we can look into your case in detail and make things right.

    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppRates

    Reviewed March 14, 2026

    My experience with Ark Health has been awesome. They respond super fast to any concerns you may have and the app makes it more convenient. I had my phone consult with doctor on Sunday and my meds were here Thursday. The meds arrived well packaged with very detailed instructions. You can't beat the price compared to others. I look forward to continuing my weight loss journey with Ark Health.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingPunctuality & Speed

    Reviewed March 13, 2026

    I should have asked more questions before starting this, Ark was extremely quick to approve, there were no questions about what meds I was on or my medical history and it was approved. They must get paid by the numbers that sign up. I tried and should have asked where the meds were compounded. When I got my vials I looked up the pharmacy Vialsrx in Houston, TX, there are a few poor reviews, and the BBB does not endorse them. I received it yesterday and am afraid to use it because I am concerned about the process they used to make it and wonder what's in it. I feel I just got scammed out of 545.00. I canceled any further shipments.

    Thanks for your vote!
    Ark Health
    Response from Ark Health

    We’re sorry to hear about your concerns and understand why you’d feel uneasy, especially when it comes to your health and safety.

    To clarify, our process does include a medical intake where patients are required to provide information about their health history, current medications, and overall eligibility before any prescription is approved. Our providers review this information to ensure the treatment is appropriate and safe for each individual.

    Regarding the pharmacy, we take quality and safety very seriously. The pharmacy we partner with is licensed and follows strict compounding standards, including third-party testing to help ensure potency, sterility, and consistency. We would not work with any pharmacy that does not meet these requirements.

    We understand that online reviews can sometimes raise concerns, but they don’t always reflect the full picture of a pharmacy’s compliance or quality standards. That said, your comfort and confidence in your treatment are extremely important.

    If you have any doubts, we strongly encourage you to reach out to our team so we can provide additional information about the pharmacy, the compounding process, and the steps taken to ensure safety. We’re here to answer your questions and help you feel confident in your care.

    Verified purchase
    PricePunctuality & SpeedRefunds & PayoutsRates

    Reviewed March 12, 2026

    After trying another place for compounded Tirzepatide and not ever being able to contact them for refills and then paying again and still waiting for a refund on unshipped medication, I found Ark. The process was great from start to receiving my 3 months of medication. The price was way better too. And the people I communicated with were all so supportive and nice. Definitely recommend them. I’d rate them 5/5 stars!!

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed March 12, 2026

    I put my order in and waited patiently for my shipment to arrive. It took seven days to get to me which I think USPS is fault you UPS as I saw the track from tracking that it went from one city to another city then to Minneapolis and then back out Wood of Minnesota Minnesota and then finally back to Minnesota and delivered to me. Just an FYI.

    Thanks for your vote!
    Ark Health
    Response from Ark Health

    We appreciate you sharing this and completely understand how frustrating that kind of tracking can look.

    Once an order leaves our facility, it is in the hands of the shipping carrier, and unfortunately, routing decisions and delays are outside of our control. Carriers like USPS and UPS often move packages through multiple regional sorting facilities, which can sometimes make tracking appear unusual or inefficient—even though the package is still progressing through their network. This can occasionally add a few extra days to delivery.

    We’re glad to hear your package was ultimately delivered, and we appreciate your patience throughout the process. Your feedback is helpful, and we’ll continue working to ensure the best possible shipping experience for our customers.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed March 12, 2026

    This is a great company to work with. They have a super quick response time and fast shipping. Everything is also reasonably priced and there are no hidden fees. Everyone who I have spoken with is super helpful and friendly.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed March 11, 2026

    Everything transaction went smoothly. The staff answered any and all questions quickly. The product is a bit on the costly side and that's the only reason I had to cancel. The text reminders were very helpful!

    Thanks for your vote!
    Customer ServiceStaffTransparency

    Reviewed March 11, 2026

    I had a very disappointing experience with Ark Health. I signed up expecting legitimate medical care and access to a doctor, but that never actually happened. Despite dealing with a full week of significant pain, I never had any real contact with a doctor at all. Instead, I was simply sent medication along with what appeared to be generic, copy-and-paste instructions. There was no real consultation, discussion about my symptoms, or opportunity to ask questions.

    Most of the communication seemed to come from support staff rather than a physician, which made the whole process feel impersonal and frustrating. What concerned me even more was that some of the messages appeared to be sent while logged in as the doctor, yet they clearly read like they were written by support. That raised serious questions for me about who was actually responding and whether the communication was legitimate.

    When you’re seeking medical care—especially when you’re in pain—transparency and access to an actual medical professional are essential. Unfortunately, my experience with Ark Health felt more like an automated service than real healthcare. Between the lack of doctor contact, the generic instructions, and the confusing messaging, the entire experience left me feeling uneasy about the legitimacy of the service. I would be very cautious about relying on Ark Health if you expect real communication with a doctor.

    Thanks for your vote!
    Verified purchase

    Reviewed March 11, 2026

    One of the worst service experiences I’ve ever had. Their chat support is completely useless and does nothing but stall. You ask one thing, and they answer something totally unrelated. It’s clear they don't even read the chat history, as I was asked the same question three times in a row. A total waste of time and a complete lack of respect for the customer. I do not recommend them at all. I’ve already canceled my service and won't be looking back.

    Thanks for your vote!
    Verified purchase
    Customer ServiceBilling

    Reviewed March 10, 2026

    Customer service from the beginning to the end was nonexistent. Dropped them before the 3 month mark was up. Told them to cancel and yet they sent another shipment and billed my credit card. Even though my next ship date was 2 months away. I didn't like their product or the lack of checking in. I gained 9 lbs in 6 weeks.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedEase of UseTransparency

    Reviewed March 10, 2026

    Great company to work with. Filled out my information on Friday. Approved on Saturday. Received order on Wednesday. Website was easy to navigate. Questions were answered quickly. Will be starting my shots this week. Will update on weight loss.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed March 10, 2026

    My experience with Ark has been great. Super fast shipping, reasonable pricing. When I requested an increase in dosage for my Tirzepatide, they complied. If I were new to GLP1 usage, it might be tougher because one on one counseling doesn’t seem to exist. But for my needs, it’s perfect.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 10, 2026

    I had an excellent experience with my recent order. The entire process was smooth, efficient, and handled with great attention to detail. Everything arrived exactly as expected and in perfect condition. The service was reliable and professional from start to finish, and the order was processed and delivered promptly. It’s clear that a lot of care goes into making sure customers receive high-quality service. I truly appreciate the excellent work and would definitely recommend this service to others looking for dependable and efficient mailing support.

    Thanks for your vote!
    Loading more reviews...

    Ark Health Company Information

    Company Name:
    Ark Health
    Address:
    8 The Green
    City:
    Dover
    State/Province:
    DE
    Postal Code:
    19901
    Country:
    United States
    Website:
    tryark.com