Anytime Fitness Reviews

They never answer their calls, and never seem to have staff on site. I've been trying to cancel my membership for a month, and they only just responded to my phone calls a couple days ago. AFTER I'd already changed all of my banking information because of them. Worst experience with a business in my life, AVOID AT ALL COSTS

The Anytime Fitness in Kamloops is my favourite gym. The atmosphere is always welcoming, the onsite trainer, Steve is fantastic and very accommodating with booking private sessions. Steve is very knowledgeable in all aspects of fitness, and trains his clients for their specific goals. I’ve had a few trainers and always felt like they had a one size fits all program that didn’t really work for me, Steve is not like any of them! He makes workouts specifically tailored to his client's needs!

I have been trying to cancel my membership since October 2024 in Reno, Nevada. We were not in a contract and were told to just come in to cancel. We did, but the guy was on lunch break so he didn't want to print the papers, just stuck a note on the bulletin board and said it would be taken care of. 2 weeks later we were charged a "maintenance fee" in addition to biweekly membership fee. We tried to go back again and meet a trainer who said he was in a training session and would take care of it. We emailed them about our memberships and were told it takes 30 days to process.

I live small town and Anytime Fitness is the only club in town. The monthly fee is the highest I ever seen in the big cities plus they will charge you yearly fee for maintaining that equipment. If you need cancel or freeze for month or two you have to pay freeze or cancel. They need 30 days notice plus fee. You may be sick for three weeks why do you have to pay. Worst place for Customer service. They have people working in the gym, but anytime you ask them questions you have to call 800 number or write a letter to get anything done with them.

Anytime Fitness is terrible. Pay more to go elsewhere. You’ll be glad you did. I canceled my membership in writing 30 days in advance like they required. Took out payment in November and December and will not refund.

Castle Rock Anytime Fitness: New owner does not keep up the gym. Last visit in, Fall of 2024 place was a mess and out of 3 bathrooms, none were usable. Bathroom light out, no paper towels, no soap. No way to wash my hands after using the bathroom and then touching the gym equipment, and obviously the same is true for everyone else. When I emailed the owner about the gross conditions and said I wanted to cancel membership, he told me I was under contract and had to pay in full, no offer of apology, no explanation or telling me the situation had been fixed. Really unprofessional and dirty. Even worse, there is no assistance from the franchise or corporate, they have absolutely no customer service department. Lots of other options out there, I strongly encourage everyone to find a place that is clean and safe and treats its members with respect!

Everything is dusty crumbs and pet hair everywhere. Can’t breathe without breathing in dust or pet hair. Other than that they have good equipment. Just needs to be wiped down. It’s sad both locations look the same.

Anytime Fitness has sketchy cancel practices and they’re hard to get ahold of. They Say one thing and do another. We were told canceling would be quick and easy when we joined. We were supposed to be canceled in October but somehow we weren’t canceled then after that they started charging our old card twice a month instead of once. Which we never agreed to. So 2 charges per person per month for 2 months to our card when we thought we were cancelled. My husband had a message from the gym saying we were all caught up financially. We thought we were good and cancelled. We start getting calls from a bill collector and were shocked. We had to pay 340 in fees just to be allowed to put in a second request to cancel and had to go cancel our memberships in person.

Membership was locked by management for a bad review (didn't write anything just gave them 1 out of 5 stars). Was told it wouldn't be unlocked until the bad review was removed. Still charging me tho?!

Can’t get hold of anyone at “corporate” or the place I signed up at. They lock you in for years without telling you and don’t return calls or inquiries on issues. Expensive for what you get and they could care less about customer satisfaction.

We canceled our membership back in October. The gym is still trying to charge us each month. Now they’re telling us that we have to come in person to cancel our membership when we have written proof that we canceled it back in October. There’s nobody ever available and they don’t return your calls. There is nobody ever present in the gym in order to cancel the membership. We’ve called ABC and they tell us to contact the gym and it’s a lot of runaround.

Signing up for a FREE "Challenge" with Rob **??? Think again. This FREE challenge includes handing over $300 with the ASSURANCE from ** that you can either use that money towards further training OR request your money back. You will NEVER see that money again, he will use any tactic possible to refuse to repay it, including having his sidekick trainer Steve swear that you were actually supposed to have accomplished another, different "challenge" that you signed up for and tell you that you did not meet the requirements, and trainer Steve will tell you that maybe he "forgot" to tell you about that. They are two slimy guys and you do NOT want any part of this gym. Go elsewhere, to a reputable gym that values you as a client.

I once had a membership here that I was able to easily cancel with a phone call. A couple of years later I signed up again and the cancellation process this time was ridiculous. Several calls and emails to get it done. Don't sign anything with these people.

I signed up for an Anytime Fitness membership in San Jose, California, under the assumption that I could cancel my contract if needed. The gym informed me that the membership required a 24-month commitment but assured me that I could cancel at any time for a $200 penalty. They also mentioned that Anytime Fitness has locations across the U.S., and if I moved to another state, I could cancel without penalty if I wasn’t satisfied with the service at the new location. This was confirmed by several points in the contract, which seemed reasonable, so I decided to give Anytime Fitness a try.

They're all smiles when you join the gym however, canceling the membership is impossible even if you submit all the necessary documents. I have been trying to cancel my membership and have submitted the required document and they have stopped replying to my emails. I've changed my credit card number because they keep charging me membership fees.

Simply the worst, exploitative and predatory. No easy way to cancel and their contract terms are insane. These people should get 0 stars, they are awful, simply truly terrible and they deserve to be shut down.

The gym is filthy, hasn’t been vacuumed, dusted in weeks. No towels or sufficient disinfectant to clean machines after use, this is a serious sanitation issue. Equipment is strewn around, no one at the gym goes around to clean up, straighten up so members can readily find things. It has gone downhill significantly.

I've been trying to cancel my membership since June 17th due to a back injury. I've emailed the Huntsville Anytime gym regarding the cancellation several times and keep getting the runaround. I just want my membership cancelled.

About the Northborough MA branch: I wish I could give 0 stars because of the stress it is to SIMPLY CANCEL THE MEMBERSHIP. They charge 60% or $150 minimum of the remaining balance. Anytime Fitness was the closest to me two months before planet fitness opened right across from where I live. Ughh!! I was then stuck to them. My mother started her membership with planet fitness, paid $10/mo, cancelled a couple months later with absolutely no stress while I’m still stuck to this horrible gym paying $40 bucks a month and having to pay $100+ to simply cancel. FYI: This 60% policy is not even on their contract. If you want to save money and energy, think a little more before considering anytime fitness.

Been with the club since 3/1/2023. It's a fitness club in Tempe, AZ on Scottsdale Road, with a clueless manager who caters to youth only. Uninterested in resolving health and safety issues for special populations that can easily be resolved for the general good. Spends most of his time on his cellphone in his office. Bathrooms are very dirty when seniors work out, typically the early AM and especially on Mondays (I'm also assuming weekends when staff is not there).

I signed up for group training. Nothing against the trainer. I'm sure he was doing his best to provide the workout he thought would work HOWEVER, this gym DOES NOT CARE IF YOU ARE INJURED FROM THEIR WORKOUTS. Each time I worked out I couldn't walk or sleep because my back and hip hurt so badly. They will only let you out of the contract if they permanently disable you!!!! You have 2 days to decide if this is for you or not!! For a company that is supposed to stand for wellness they have failed miserably! They will charge me $150 early cancelation and a HUGE portion of my membership over a 2 year period!!! You can early term cancel, which includes $150 cancel fee, 20% remaining agreement value and a 30-day notice and in case you don't think that's a lot let me break it down for you. $1268.80 + $150 + $252 = $1670.8 FOR BEING INJURED AND HAVING TO SPEND EVEN MORE FOR CHIROPRACTIC WORK.

I would have given this Lake Wales, St Rd 60 a 0 rating if I was able. One star is way too much credit. If you get in a disagreement with the manager, she not only cancels your membership but your family member also.

I am totally enjoying Anytime Fitness in Hinesville, Ga is great, I am 66 and it took me a while to decide to join and it was a fantastic idea to do. Christen is such an awesome person, I explained what issues I was having with myself and she explained what would be best as far as exercise would be for me. She explained the treadmill and rower, she is just great and if you want that great experience anytime Fitness is the place to go.

First of all it's too expensive, they charge me 60 per month, it's the smallest gym in the whole area, the treatment very bad, there's never any manager and when he’s there's no time, I started a while ago and they made me a contract for a year without me realizing it, I stopped going to the gym cause I had a cut in my hand and I tried to cancel it and they didn't let me so I've been paying too much for anything because they also increased the monthly payment, I wouldn't recommend this gym to anyone, it's not worth the money they charge and they don't tell you clearly how they work from the beginning, my supposed contract is over and they still don't want to close the payments, they keep charging me even after contacting them several times.

This is for the Anytime Fitness at 6715 E. 2nd. St., Prescott Valley AZ, 86314. Owner: ** and **. Anytime Fitness is claiming I did not cancel my membership. I went in person on February 13, 2024, to cancel. I signed the papers to cancel. I stopped going in August due to our move. They charged me for march twice. Twenty-eight dollars. Once on March 12, 2024, then on March 26. 2024. I called my bank to stop payment. They kept sending me emails telling me I didn't pay my monthly membership. I called them to get this resolved and the person I spoke with told me she would get this fixed. I never heard back from them.

I cancelled my membership after going only 3 times. I had to pay 3 weeks more what I died. Had a cancellation email with the date of the end in April 2024. We are now in June and they keep taking my money in my bank account. They also took 92$ in May LMAO (when the price is 32$/month). So I called ABC Solutions and they said that they can’t do anything as my membership was reactivated. What?! So after cancellation, they reactivated like that, without telling me, without any reason. I decided to file a complaint as I have everything on my side. That’s insane to scam people like that!

I received a text offering me 90 days free. I went to pick up my voucher and found out it was a bait and switch. If I paid $150 I would get the first 3 months free. The nice young man who gave me the presentation was very good. But, I came in with the idea I would get a free 3 months. I have limited mobility and my doctor wants me to do some strength training. She came me things to do at home but when I saw this I thought it would be more fun and be easier to go and do it not at home. I was very disappointed. Before the Pandemic, I went to my local Anytime Fitness and thought after my 90 days and if my doctor approved, I would then join. This is a Bait and Switch.

Hi, I’m a member of Anytime Fitness. Unfortunately, there is only one Anytime Fitness location near us. I complained about several things at the location 4010 US Hwy 1 S in Saint Augustine, FL before but nothing has changed to the better. Especially worrying is: Lockers are damaged or without keys so, there is no way to secure members valuables (like car keys or wallet). I attach a pic from yesterday. The owner is informed about everything but doesn’t seem to care. Is there someone in the organization who does care?

Original charter member of Anytime Fitness in Auburn GA, since 2008. 3 clubs in our area are have the same owners. After 16 years of membership "someone" made an error and split my lifetime family membership into two separate individual accounts, a few month later I get an email telling me BOTH accounts will change from $25 a month, to $39.95 a month. Sound scamish to you? When I contact the parent company I get a pathetic response of "Please contact your local gym". When I contact the local gym, "There's nothing we can do, except have you sign an annual contract, which will only cost $29 a month." How convenient for the club, they make a mistake and I pay for it. No way to fix their error and honor their original agreement. So much for customer service or appreciation for LONG time customers.

We went into the anytime fitness in the heights to see what differentiates it from planet fitness. We found out that the only discernible differences are about $90 a month, and a much less pleasant staff. The salesman that was manning the gym when we got there insisted that the price is so high because of the quality of coaching you’ll get. We even signed up for the more expensive $37 biweekly package. He never gave us a copy of the agreement or anything so we didn’t see that he signed us up for the $50 but said it was the $37 biweekly agreement. Come to find out that there really isn’t any coaching that you wouldn’t get a planet fitness. Also you’ll notice we signed up for the $37 biweekly but we’re paying $50 bi weekly.

I joined Anytime Fitness about a year and a half ago, maybe a little longer. The monthly membership is pretty cheap, but you get what you pay for there. Small, smelly, mostly older roided out looking men and elderly people with limited equipment. The staff, including management, is made up of individuals who are actually quite polite although they look to be around 16-18 years old and they have no authority to actually do anything. They advertised a 6 week "boot camp" class which I thought sounded like a fun idea, so I signed up. What I wasn't told, is that it was $240 a month and it was a one-year commitment, whether you attended the classes or not, you would be charged an additional $240 monthly for an entire year on top of your regular membership just for the option to go in 3 days per week to do a one hour class with 3 elderly people and a trainer.

Do NOT sign a contract with Anytime Fitness regardless of the amazing deal they offer. I met my 3 yr contract then decided 6 mos later I just wanted to cancel. Still had to pay another FULL month to avoid sending me to collections after I was a loyal customer paying every 2 weeks. They never answer the phone so you can try and cancel. What a scam. If you do join pay in full....NEVER EVER give them your bank info. The company that collects for them are vicious scumbags. I will go to our local YMCA if I decide on a gym membership again.

Uses scare tactics to try to keep customers. I was injured for 6 months and offered to buy out my contract. They threatened me. They are rude. Never sign anything they have. I tried to work with them in a reasonable manner and they threatened to keep charging me and refusing to end the contract.

Anytime Fitness DBA Bandon Fitness Texas Inc. Buyer Beware- Anytime Fitness on Vista Blvd. in Sparks. I cancelled my membership in December 2023. I asked the manager for a receipt to confirm that I had cancelled and he replied, “Oh, we don’t do that.” I was told that I would have one more charge to my bank account, but I am still being charged. When I called my bank, Greater Nevada Credit Union, they told me they have had numerous complaints about Anytime Fitness continuing to charge customers after they have cancelled.

BEWARE! If you have to move, they will not let you out of contract unless you live further than 30 MILES from the nearest location. Who wants to drive 30 miles to go to a gym?! Ridiculous. Just another case of corporate greed.

Anytime Fitness is one of the worst gyms you can have a membership through. They will con and scheme to take your money and then send you to debt collectors. Every time I tried to call about cancelling, they kept transferring me to the next person and tell me my cancellation is "pending." I had confirmation that everything was cancelled but then my credit card was still being billed so I blocked charges. Months go by and I get an email that I owe $300 from a collection agency. The collection agency said that I am in the wrong and I need to pay. There are so many loopholes and miscommunications along with not fully informing their policies in the beginning so they purposely screw you.

What a con job! I signed up at this gym and when my contract was up I cancelled. They took my keyfob and gave a confirmation of my cancellation. 4 months later they were still billing me. So I went to my bank to stop the auto drafts. These crooks then sent me to the credit bureau! I go back to gym with proof of my cancellation and the gym still refuses to correct this! 3 times I've gone back to this gym and nothing's done about this. Avoid this small sparse dinky little gym at all cost!!!

I decided to cancel my membership. After a few emails that received no response, I went in person. I was told I had to make a “cancellation appointment” at a later time. I returned later in the week for my cancellation appointment and made clear my wish to cancel. This was September 25th. On October 6th, I was charged again via automatic withdrawal. On October 20th, I was charged a second time since cancellation appointment in person. I have no problem with the gym facilities but customer service, especially for those wishing to cancel, is unacceptable. Buyer Beware.

I am highly irritated; I asked for this membership to be canceled a month ago. Corporate told me they couldn't reach the local club; so I left the manager a message and he never returned my call. I went by and he said corporate has no say so at the location and I am stuck in a 2 year membership or pay in full which is like 2000. I wish I was told this. I would have never joined this place. It is in a shopping center with no signal; which is unsafe. And due to work I will not even get utilize the gym. It's giving scam. Tell people the truth.

I started a membership a couple of years ago at the Orland Park location. I was transferred last year by them to the Frankfurt Illinois location. I terminated my membership in writing over a month ago because of health reasons. They keep harassing me on the phone to pay. I also have silver sneakers which they accept but they still want me to pay?? Managers use bullying techniques on senior citizen. I know I'm not the only one.

Jared at the Brighton location is so knowledgeable and motivated to help me reach my fitness goals. I love his mantras of be kind to yourself and be in it for the long run. Fitness is a journey not a destination!

I requested to cancel my Anytime Fitness membership in February 2022 since I was working with the US Army and my work required me to move to a country outside the US. I was given assurance that my membership was canceled, but without my knowledge, they took money out of my account for the next two months, and when asked for the reason, they said they did not cancel my membership since the status was pending. How was the status pending for two months? After a brief discussion, the office said they had canceled the membership but could not repay the two months' gym fees taken from my account. After 11 months, they started charging again and now had sent me an email that they would send it to collections if I didn't pay. I am still outside the US, but the company has started charging me again after 11 months and threatening collections if I don't pay. What is wrong with this company?

I had been a membership at Anytime Fitness before. This time I met with a trainer who was very motivating. I was never offered a contract to go over, but I signed up. A copy of the contract was sent to an old email address that I haven't used in 2 years. But the information to use the Anytime app was sent to my current email account. Ultimately I discovered I had signed a one-year contract at $200/month. When I asked about the $200 I was told $100 was for the ability to attend classes offered there. I had never heard of any gym charging extra to attend classes. They refused to work with me in dropping my membership to $60 and not attending any classes. I could not afford $200/month. Ultimately I had to buy out my one-year membership for $1,800. I would never consider another membership with Anytime Fitness.

I signed up with Anytime Fitness two years ago and had to stop going and cancelled my membership due to difficult circumstances. Even though I have not been able to go monthly payments were still being taken off my credit card including a renew fee. I contacted customer service and asked if I can get a refund on the renewal fee since I haven't been able to use my membership. I was told Anytime does not do refunds. I was very disappointed and when ask why that was the rep could not tell me. I do not recommend this company to anyone due to they are inconsiderate of accommodating their customers when it comes to refusing to give their refunds back. Plus I feel their membership was to high when I can pay $10 monthly at Planet Fitness. So I will not be joining nor going to an organization like this.

They just will NOT stop charging my debit card. I've gone in to cancel many times and yet they will not stop. No Manager on site... makes the Trainer do housekeeping and customer service. But, there is NO service. Been trying to get this thing resolved for over 4 months now....still to no effect. Rip-offs!

Membership cancellation isn't possible even if you move across the continent. Their centre in India will not accept any proof you are sending, even if you send what they are asking. If you complain a lot and make bad reviews, they may accept the cancellation in exchange of removing the bad reviews. I went to the club, paid everything I was asked to pay to be done with them. A month later, still get harassed by Anytime Fitness every few days to pay more to continue my membership/cancel it. It was already cancelled and paid in full in person at the gym. Everything was in good standing according to the club itself, account was closed but people in India will continue to take money from you and threaten you to send your account to collection/damage your credit score.

This is one of the best gyms in Muncie. I will always go there, and the fact that I can go anytime. The faculty is great. I love the membership prices and the peace that you get when you go. You can go at any time 24 hours a day and the woman that owns the gym and her husband are the best two people ever. Shout out to Anytime Fitness in Muncie.

This gym is the most insane and terrible place I’ve ever experienced. I was never informed that you’d be stuck in a membership for however longer you signed up for. I canceled my membership and got sent to collections. I would never recommend this gym to anything. They won’t let you cancel unless you have a doctor's excuse or you move far away. Wasn’t informed of this until after I tried to cancel.

Price is way too much for what they offer. Also they charge extra on April and November (about $30 extra) for 'equipments' ... **. They were charging way less about 2 years ago. Their prices went up and for what? You can find another gym for cheaper price.

I hit a financial hardship after a particular rough stretch at work. The gym is my safe space usually. After the hardship I got a call about bringing my account current. After explaining the hardship and the situation at work, I was pressured to give them a day and time when they could draw money from my account, including right then on the phone even though it's already explained the nature of my work situation and resulting hardship. Then they threatened to send my account to collections even tho I'd never missed a month prior. COLLECTIONS! FOR A GYM MEMBERSHIP! Needless to say, this is the last time they'll ever get a dime from me, and I'll be looking for a new gym that doesn't threaten my credit report.

After the initial intake, I was instructed in three floor exercises and two machines. Thereafter, I had no instruction or assistance whatever and was ignored. Also, there is no safe place for valuables. After the first month's experience, I canceled my membership.

I received a phone call from the guy from Anytime Fitness because I canceled my trial appointment. He told me to come back for the trial today or tomorrow but I can't because I am a single mother and very busy looking after kid and working hard. What he replied to me was "Why can't to manage the time? Everyone is busy with work and kids but they manage it. You should commit your time to the gym, too. If you don't have time for the gym, why did you inquire the trial?" I also asked about the concession fee because I have a concession card. He said to me "Oh you have a concession card. What is wrong with you?" I felt offended and hurt by this conversation. Obviously, I did not make another appointment because of his words. The way he talked to me was not appropriate as a customer service scene. Very disappointment.

The most pathetic gym contract I have ever been into. First, they get you in a 18-month Iock in contract which you can't cancel and if you want to they charge you a hefty 50% fee. And once the contract period (18 month) time ends and you want to cancel then they will charge you for 30 days even after the cancellation even though you are not going to the gym. Please stay away from them. No transparency as Sneaky as it gets.

The worst experience I've ever had! Even if you come to the bank to find out why this or that problem has arised, they will not threaten you with the police and the collection agency for not paying only $39, even though it's their fault! They won’t kick you out just because you can’t understand why they took your monthly fee less than they should have, and then they tell you that you didn’t pay them extra for a month! And after that they charge you more money for their mistake. Beware of this woman Manager Tonya **, she is a very terrible person! How in general can a manager threaten her clients that she will call the police when they came to investigate and pay the missing amount that they by mistake did not withdraw! How does a person who is in such a position allow himself to raise their voice and threaten!

This is the absolute worst gym company to get memberships with. They are terrible and don’t accommodate for anything at all. They gladly take your money and not care about it. They don’t help and are pure trash.

All equipment and entire facility are clean and safe. It's open 24/7 and offers training at a very reasonable price. Staff is knowledgeable and friendly but never intrusive. Of all the gyms I've belonged to, this is my favorite!

I signed up for Anytime Fitness on 5-21-2022 in Aptos, California club #559. The day I signed up about 5 min after I completed signing and touring the club a customer approached the Gym Manager about raw sewage flooding the locker rooms. I was extremely apprehensive at this point because that is disgusting and shows just how poorly that particular gym is ran. Since I already signed the contract and was not told by the manager (Andrew **) that I had a 7 day cool down period to where I could cancel the membership without being billed. If I was told this information upon signing up I would have canceled the membership that day.

I talked with the Bryce **l about their training packages. I chose the 3 mth package. He told me I get 2 free sessions if I pay upfront, so I did. He did all the work on his computer. The only thing I saw was the enlarged boxes to sign my name. When I asked about copy of the receipt/agreement, he told me he emailed it to me. When I got home and reviewed it, he had added an additional charge of $49 labeled Trainer Education Fund. He didn’t mention this to me. I would not have approved it since it is not my responsibility to pay for the trainer's education. I filed a complaint with the BBB. Be forewarned.

I personally wanted to become a member of Anytime Fitness, but your customer support who claimed to be the one to "assist" you, is very rude and arrogant. I sent my personal number which is asked in the website and they told me that I will be contacted by their CS. Today at work I got a call, but unfortunately phone is prohibited. There was no text message that it is from Anytime Fitness, it was a unsaved number calling so I got no idea who's that. So, I excused myself to answer the call since I got scared that it is an emergency matter. When I answered, it is a girl from Anytime Fitness CS, I ask her if she can call again because I am not allowed to take call during working hours but she insisted to talk and ask me arrogantly if I want to become a member or what. And she told me I call her instead if I wanted to be assisted. How rude and arrogant your employees. Very dissatisfied. The call is from **!! Kindly hire personnel who would fit to the job description.

After filing a complaint I was harassed by the manager at the Pine Oak Katy location. I should be able to share my experience with a company. Reality is this company isn’t interested in doing better. Very disappointed with this entire situation and this company.

If you are poor do not join Anytime Fitness, they will make you pay $250.00 if you try to quit your membership, and their membership rules are not clear because I sent them a postal letter stating I wanted to quit, and was told where it says that in the contract does not mean that, it means that you have to go in person to where you signed up and they will give you a letter to sign after you give them $250.00.

I have been a member of AF since 2013 in NM. I worked out at a location in CO and their staff CHANGED MY PAYMENT INFORMATION to go to them. I have no signed legal agreement in CO, I live in NM, it appears they have a pattern of this type of activity looking at other on-line reviews. In addition the billing DOUBLED my payment amount to one subscription in NM and one in CO which took 5 billing cycles for us to finally see what was happening. They are denying the refund.

My wife, my son and myself were interested in joining a gym, so we went to the nearby Anytime Fitness in Davenport FL. We met with a trainer who showed us the facility and then we moved on to membership cost and I was very clear on not being in a contract! We were assured there was No contract. We ended up not liking the environment and wanted to cancel our membership with it when we were informed we were in a contract and the trainer who signed us up no longer works there. I actually had his number and gave him a call and he assured me that he did not sign us up for any contract! The gym manager just keeps apologizing but says there's nothing he can do. I would not recommend this gym to anyone who doesn't want to be in a contract.

Be really careful when taking memberships out with them. I've just read some reviews about Anytime Fitness continuing to take payments despite advising them to cancel the membership. This is exactly what has happened to my daughter and me. Despite repeated emails, requests for confirmation, and telephone calls they continued to take money from my account. The only way I could stop this was to cancel my direct debit. At the time my bank advised this happens constantly with Anytime Fitness. Now I've received a debt collectors letter. I've responded advising that if necessary I will be taking legal action.

Our family joined Anytime Fitness. When our family canceled the memberships, Anytime Fitness continued to charge our credit card for the memberships months after. Although we contacted them to stop charging our card, they continued to do so. The only way we could get them to stop charging us was by being forced to cancel our credit card. After we canceled our credit card and they were no longer able to steal money from us any longer, then harassment calls began daily for collections... even though we canceled our memberships long before. Now we're receiving threatening debt collection letters.

Closed gym when it joined for covid but continued to take money from my account the entire time. I could not stop them. Do not give these people access to your account. This was just one of the many problems I had with them. I also joined because of a specific gym by my house. It closed permanently but they could care less.

As a former Pro Athlete and a Strength Coach & Personal Trainer for decades, I know a little about gyms, and Anytime Fitness is the worst. I've been in gyms all over the World and all over the U.S. Anytime Fitness has poor customer service and lousy support when contacting the corporate headquarters. Save your money and go to any other gym than Anytime Fitness.

This company is run with the mentality of the 80s when fitness clubs first came on the scene and there were owners who felt they could lie and steal from members and employees and just make fast money. I was hired as a Coach at this location. My manager was so dishonest. She lied TO me, she also told me to lie to MEMBERS and she also lied to my fitness manager ABOUT me! Now she's trying to keep my check.

I paid 19 months on a 12 month membership. Called to cancel got told okay. They kept collecting from my credit card so I blocked the card. Now I'm in collection on my credit report. No one ever told me at needs to be in writing when it called. Don't join this club they won't let you out even after you fulfilled your contract.

I moved into an area where there's no Anytime Fitness and when I tried to cancel my account, they made me go through so many hoops (ie. Not receiving my in person mail showing where my address) and refusing to cancel my account even though the new place I live in has no anytime fitness gym. They scam you into buying a 3 year membership so make sure you read the fine print cause they make it sound that you can cancel anytime when they make you purchase it in the beginning.

I sign up with Anytime Fitness in 2020 for 1 year membership. I called them on October 27, 2021 to cancel my membership because my membership was over and the location I go to is closed down due to fire until mid-November. Without even listening to me they said your membership is renewed as month it month basis and you have to wait for 30 days for us to cancel your membership which mean I have to pay them for 1 more month. And this is the manager Carlos that I am speaking with, I responded saying I would suggest if you could let us know before renewing the membership since it was over if anyone wants to they can let you know. His response was “we aren’t here to babysit anyone.”

I joined Anytime Fitness and canceled the next day within the 3 days grace period.. Came in with signed and dated letter and was told I'm all set and membership is canceled.. Just noticed a month later they have billed me twice.. I went in and guy tells me I'll get a refund in 10 days... Now waiting to see if I'll get a refund.. Stay away from contracts..

They will ruin your credit!!!! Do not sign up with them!!!! Such an unprofessional gym and doesn’t even reach out to customers for any warning. They closed during the pandemic and never called to state that the gym was reopening. The front desk lady stated they closed in March 2020 and reopened in March 2021 but I have a collection on my credit for $300 as of October 2020. That makes no sense.

Hello, I am disappointed that I was unable to cancel my membership due to the spread of Coronavirus in the province of Alberta, without hefty fees of (3 months fees of $173.25). I have signed a contract for 2 years in 2018 before the COVID-19 pandemic, after the pandemic, the world is changed and millions of people died. Gyms, by their very nature, include people huffing and puffing in very close proximity. There’s increasing evidence that aerosol transmission is an important factor in coronavirus infection, meaning that social distancing might not be enough in poorly ventilated areas. Although masks can theoretically help, they can be uncomfortable to wear during hard cardio workouts, their efficacy decreases as they become wet and sweaty. I was also concerned about rising Delta variant cases in Alberta during this time, because all of that I have requested many times to freeze or Cancel my membership hoping that things will be better, but it seems like it's worst.

I had a decent experience with Anytime until the pandemic hit. Even though my club was CLOSED they were still charging the monthly fee. That's right, although it was 100% CLOSED DOWN AND OFFERED NO SERVICE WHATSOEVER, THEY WERE STILL CHARGING THEIR MEMBERS THE NORMAL MONTHLY RATE! I had to jump through hoops to stop them from doing this while NO ONE WAS ABLE TO USE THEIR SERVICES! I called the club several times (and days!) before I could talk to someone who directed me to Anytime's membership services (who sound like they are in India) in order to do anything and even from there I was directed on a wild goose hunt to finally get something resolved....

There are fraudulently withdrawals funds from my account. My membership was void back in 2012 and on July 19 and Aug 19 2021 funds were deducted from my cheque account. They submitted an old agreement to the finance department.

I joined Anytime Fitness about 3 months & couldn't be more pleased with my experience so far. The staff is so friendly & helpful. I have some physical limitations & they have shown me how to use the equipment properly & have given great advice. And the place is spotless! Wouldn't go anywhere else. Great place to tune out & tune up!

Hello, I have requested to cancel my husband's and my membership due to misrepresentation and fraudulent billing practices. Is there a form that's required to cancel? My name is Michelle ** and my husband is Brian **. We were told that due to my husband's medical condition "we can cancel at any time." We were also told that "we would be charged $45 for my husband's session and $45 for mine because I was signing up to support him and we trained together". We've been charged $180 twice a week 3 months. When we tried to cancel they would not allow us, citing "we signed a contract." This is intentional fraud for profit. Please assist in canceling our membership and reimbursement for the fraudulent charges. Kind Regards, Michelle and Brian **.

They were great when I join around August of 2020. The gym is great, but I wasn't getting information on certain issues so I emailed them. One of the owners didn't like my email so he confronted me in the gym with 10 other members around. After telling him how I felt he touched my shoulder and said to have fun at the McCandless location (He was not polite and I'll leave it at that). I was like, "Seriously?" That was terrible customer service. You just lost a good paying customer. He DID refund me for that month of $55 and a month's worth of classes of $80. He did send an email and APOLOGIZED, but confronting me in the gym around other members was super unprofessional (maybe he was having a bad day, but at least take me into the office to talk about it). You don't treat someone paying 135 a month like that.

When Covid started I called the gym with the hopes they would suspend my membership till after the pandemic. The owner only cared about money. I had to ask corporate to intervene. The owner reluctantly agreed. Turns out the owner lied and is currently trying to send my contract to collections. I requested a copy of any recorded conversations they have and conveniently they don't record their calls. What they are doing wrong and immoral.

I opened my membership with Anytime Fitness under a 2 year agreement that converted to a month-to-month. The month-to-month was converted during COVID. After a few months of charges, I tried canceling. They would not allow me to cancel and would not return emails/phone calls. They required us to come in person to cancel in writing. I had sent several emails and left messages again, none of which were returned and so I stupidly thought my membership was canceled. We changed credit cards in this process and I didn't think of it. I got a notice today from a debt collection service for 6 months of membership. I am now trying to navigate this and all their manager would say is that I still have to follow their procedures and they were "very" supportive of people during that time.

My daughter signed her and myself up for what we were led to believe was a two month membership only to be billed after two months because we had not given them 30 days notice. They clearly misled us as to the terms of the contract. Reprehensible behaviour.

Unworkable, honestly. I sought out a personal trainer to recover from a knee injury. A manager oversold me a package of "8" to sell a lower price point, $34.95 instead of $44.95. Soon after, a trainer got me sick from working closely together, then quit. The gym shutdown with "covid". They continue deducting these training sessions @ 298$ each draining a bank account + $40 monthly fee to a point where my bank account was getting fees. During such time I resourced different options/continued exercises, etc to recovery.

I had signed a 2 year contract and when it was up they forged my signature for a new Contract. Beware of this Company especially the one in new Westminster. They will rob you. Don’t join this guys. Not good. Bad place.

I signed up 2 years ago in AF Cheltenham and have only been once due to losing my job and then in and out of hospital for major medical reasons and surgery. I advised them in advance of my situation however they said they can only hold for 2 months and then they will send me a reminder of the next debit. They did not send me a notification of any of the DD which occurred more then once. I was overdrawn due to no funds on account and they are still harassing me to pay $67 in arrears even though I advised them I wish to close my account.

Spend 400 dollar to cancel remaining contract. Stay away from this place. Cant even workout in this place as all machines are either used by one person that will look at their handphone all the time and is a greedy user. Small place and too crowded. There goes my hard earned 400 dollars. Consider it a charity from me.

Thank you for your attention to this matter in advance. I am an Australian Resident, and a resident of India as well. Due to Covid and family circumstances, I flew back to Kolkata from Melbourne in the month of July. I joined another brand for Gym, in Kolkata since then and continued working out in the gym there until 20th November.

I used Anytime Fitness Santa Barbara Blvd, Cape Coral for many years. The class instructors went downhill and then they eliminated the free classes I enjoyed and replaced with individual paying classes that were not at convenient times for me. I did them for a while but they were not a great value for someone who was self-motivated. All this before COVID. Bear in mind I had used for years and just paid monthly, supposedly not locked in to any number of years to cancel. I went to office to cancel membership for husband and self at first of year Covid inklings as they were not using masks or social distancing and was convinced to put on hold and not cancel because of fees to cancel.

I had a contract with Anytime Fitness until COVID came along. I noticed I was being charged when the gym was not open and I was appalled. I contacted ABC Whatever by email and they terminated my contract. My name has been reported to a collection agency and they are trying to force me to pay but I refuse because I feel they terminated their contract with me. HELLO, the name of the gym is ANYTIME Fitness. These people are such losers.

As you know - It's a global pandemic and the gym was closed for months. Many people do not feel comfortable going back to the gym at this time; especially if they or their family memberships have autoimmune issues. My brother had cancer recently and my parents are in their 80s. Multiple Managers did not respond to messages (I have screenshots and emails). After being charged while the gym was closed, I called their financial company who immediately took out my card info and said they would notify management that I needed to cancel or delay my membership until the gym opened/after the pandemic.

Anytime Fitness 4725 Hiawatha Ave, Minneapolis MN is a gym robber! Do not go here! They don't care if you die as long as they can charge your card!! I cancelled early MARCH 2020 due to COVID as the entire country and our state was shut down. Of course no one answered so I left a message to cancel my membership due Anytime Fitness closures as well as I wouldn’t go and risk my life to catch Covid-19.

Hello, I have been a member at Anytime Fitness for over a year now. I got the membership when I had no bills and extra money. Now I am living on my own, working a full time job, a part time job, and going to college full time on top of this. I can’t afford anything other than my bills and necessities, sometimes able to splurge on a taco from Taco Bell.

I needed a gym that was open 24 hours, and Anytime was the only option in town. Getting ahold of the staff to set up a visit was a chore, and when I finally made an appointment, the staff member did not show up. I rescheduled, and paid $90 between my first month and key fob fee to get started. Three days later, the club closed with no warning and I am out $90. I contacted them to ask for a refund, and they directed me to a third party that handles their billing. When I contacted the company, they refused to refund my money. The parent company doesn’t seem to hold their franchises to any standards whatsoever, so some are likely better than others, but the failure of my local club is unsurprising.

The staff was amazing from the time I called to make an appointment and the best news was that I was given a huge discount on membership joining fee which saved me some money of course and once in a while they check how I am doing which makes me feel supported!!

Anytime Fitness facilities can differ greatly within the same city. You need to do your homework and visit location of interest. Don't write-off all Anytime Fitness locations due to visiting only one site. I travel for work and find that Anytime Fitness is terrific for when traveling. I can usually find one in the city that I am visiting. As far as when back home, the two facilities closest to my home do not enforce mask-wearing. (Even though it is state-mandated.) Nobody is wearing masks and this is a health concern. Travel a few miles away and everyone has a mask on. A good indicator of whether the patrons and owners truly care about their members' health.

Although I have fulfilled my contract obligations, there is no way to cancel Membership. Phone number on main website doesn’t work, manager is never at gym even after reopening from Covid. This seems to be a common problem, read all the reviews. I finally just had my bank stop paying this company because there was no effective way to cancel Membership. Anytime Fitness must be really financially hurt because of Covid and losing a lot of members but their approach is damaging their reputation. After failing to provide me a proper way to cancel they have a super rude, aggressive collection company making all kinds of threats and yelling at me on the phone to the point I actually started to cry when I try to explain I've done everything anytime fitness said to do to cancel and none of their methods worked, all lead to a dead end.

If you are looking for a clean gym then Anytime Fitness is for you. However when it comes to their HR department and following through with their promises then I would suggest going somewhere else. It all begins with their contract. They lock you in for several months and promise all these nice, cool things to be a part of it. They promise if something comes up in your life where you won't be able to attend the gym they will work with you to get out of it. It's all LIES! Since Covid my family and I have been through the wringer with jobs, finances, etc. I have called the Facilities manager to work with me on getting out of the contract, because I wanted the money to go elsewhere and limitations kept me from going into the gym. (Side note: When I signed up I asked the facility manager if something happened to my job or health the contract was void, he said yes!)

I was a member of the Anytime Fitness for over a year, and unfortunately when Ms. ** departed as the general manager, the facility went to crap. With a series of managers or stand-ins they proved to be inept at maintaining a clean facility. Since her departure the facility was always in need of cleaning, meaning the covey holes were dirty and appeared to be used as trash receptacles, the equipment had more than a few dried sweat stains. There was dried gum, dirty clothes, smelly socks, and gym shorts tossed into the covey holes. The bathrooms were seldom clean and smelled. I observed trainers working with clients on various machines, and never did I see the trainer or client wipe down any equipment when finished, I guess they were leading by example. During Covid-19, I observed the same conduct by patrons and staff.

The initial meeting was with an employee who spelled out a number of options. We came back a second time and met the same employee, who told us that the $70 plan was all available and the $40 plan had been phased out. However, he promised to waive a sign up fee for me and give a recommendation discount for my girlfriend. Shortly afterward a third employee informed us he no longer worked there and that we could switch to the still available plan. I was already suspicious but I agreed to the switch.

My husband and I were stuck in a 18 month contract with Anytime Fitness and we couldn't get out of it no matter how much we explained to them that our life changed and we won't be able to attend anymore. We didn't. Out of the 18 months we only attended few times. After I left a negative review on Google, the owner replied and promised me that somebody from the club will contact me. Never happened. They only sent me online workout videos and when I directly requested the cancelation form they told me that due to the Covid they are closed but as soon as they open they'll send me the form. They opened but instead of the promised form I got an email saying: "Our latest records from ABC Financial show that your account is currently past due. All accounts past due more than 90 days will be sent to collections in the next 7 days." I'm no lawyer but this clearly should not be legal! STAY AWAY FROM THIS GYM!

The worst customer service I have ever experienced in my life. Managers ignore your inquires once they have your money. They charge $50 for lost keys which is absolutely insane. Not only this, but they have no compassion or empathy for their clients. I was in a car accident and lost everything in my car, my gym key included. I explained my situation both to the site manager and to Self Esteem Brands which is the parent company. Both had no empathy and still charged me the insane amount for a “lost” key in my accident. Aside from the terrible customer and employee morale, this gym overcharges for a tiny and underwhelming set of weights and machines. Save your money and go to literally any other gym in your city.

The company has not addressed the Covid-19 issue considering using consideration for health at all. Government issued notice they could not be open. In the meantime, they charge for time you can't go. They do no cleaning, keeping clients 6 feet apart, don't require masks, don't check for illness. They decided they would open without following government orders, charge people when they are not open, don't allow you to leave without giving them hundreds of dollars, jump on destroying your credit and keep you out of any other health club. No one is in the office, phones and emails are not answered, they are quick to make things up to justify charge clients.

A lot of problems have cropped up due to coronavirus and Anytime's handling of this experience is abysmal. They refused to allow me to cancel my membership, despite the fact that I cannot use the gym due to it being in a heavily populated area. There's no reason I should risk my health to workout, and the company refuses to allow me to cancel, forcing me to pay for a service I cannot use.

The gym in Athens, GA is poorly maintained. Equipment is rarely cleaned because wipes are frequently unavailable. Water fountain has been broken and gross for over a year. I notice a lot of tailgating into the gym, which might be why equipment is always occupied. I stayed because it was near to my house, but upon trying to leave, despite having gone past my contract, I found their customer service (if there is any) to be unhelpful to the point of their contract practices to be scammy.

Friendly place, easy to fit in, no pressure. Lots of machines that work well and are kept clean. Others are respectful and focused on exercising, so it's a good no pressure environment. Love that I can go anytime I want and feel safe.

Small and sometimes noisy if there is a class. Our membership is through our medicare supplement plan so there is no cost. Not often but sometimes, the equipment is not available because of people sitting down and using their cell phones. Gym is not manned all the time, but the staff is friendly. Most of the time there are plenty of wipes and most peple wipe the equipment after using. Free wi-fi is available

This is all simply about my particular AF. I have worked out with serious intention for over 16 years at a variety of gyms and clubs. Hands down, my AF club has the friendliest, most competent, and least off-putting trainers and staff that I've ever encountered in a gym setting. I have yet to talk with a club member, in my three years of being a member there, who has bad things to say about ANY of the full time staff and trainers there.

The ambiance is really great and the equipments are always clean. The members are very friendly and instructors are always there to help. The price for the membership fee is just right, and you'd be motivated to comeback and workout weekly.

Members beware! Due to the Coronavirus nobody is evil to attend Anytime Fitness which is very understandable. Anytime fitness is taking it upon themselves to extend people's contracts and charge them to cover their loss for being closed during the Coronavirus. When you sign a contract for one year and asked for it end at the end of your contract that is when it should end. My contract ends in July and they are going to extend it for 3 months and bill me for their losses during the Coronavirus. Not my problem. I told them they better not charge me past the end of my contract. I believe this is it legal to extend everybody's signed contract to cover their losses. Somebody needs to look into this because this business is looking to make up thousands of dollars off a virus. Many businesses have lost money but when they reopen they're not go to charge their client for the months that they missed. I hope someone reaches out to them.

If you're looking to be roped into a subscription that never ends, Anytime Fitness is the scam for you. I have Cancelled my membership to this gym up to 3 times. I went to the gym, I went through the credit card service they used (ABC financial), WITH DOCUMENTATION, I called again (with confirmation that it was cancelled) and they have chosen to charge me again and again and again. My saving grace is cancelled my credit card. BUT THEY SEND TO COLLECTIONS. WHY? SCAM Artists. This predatory charging is not worth the bad smelling gym.

For starters, members can choose the time most right for them to workout 24/7. The only problem I have found is going at really wee hours, you are on your own, alone. Everyone is at risk for injury at a gym; if you are injured and alone, things can get serious. All the equipment is very clean, and when there is an attendant present, they’re friendly and knowledgeable of the machines.

The company does not check their facilities because the customer service can be improved. They play favoritism. The cleanliness in the showers and bathrooms need improvement along with the equipment being cleaned down. I cannot begin to tell you how many times I have been in one of the facilities and I get in a dirty workout machine. They do not do anything if a member is taking long to use the workout machine and you let them know. I use a family members membership due to the over charges they put on my billing for the membeship.

Loved the accessibility but getting in contact with someone about billing or membership was difficult. When questions were answered, everyone would say something different, direct me to someone else, or say they would call back — and never would.

Anytime fitness is a good gym and I would recommend it to others. As with any gym I feel like a more discounted price would be nice. The equipment is great and the staff are awesome. I also find the cleanliness to be good but the change rooms are not always clean.

It's spacious, it has all the equipment that I want and or need. The trainers are always available for advice and questions. It's clean. It's close by. It's not super fancy, so no "smoothie bar" or even a steam room & or pool, which is fine. It is relatively inexpensive & I cannot wait till I can once again make use of it.

I was recently put into a position where I could no longer continue my monthly payments for the gym membership. I contacted Anytime Fitness and not only did they cancel it right away but waived the notice period so I was not charged for the upcoming month. Definitely recommend using this gym for its flexibility and customer service. Will definitely sign back up again when conditions allow me to do so!

One of the worst place to work out there and I found lack of management. And also they do not care about customer once you deposited the fees to them. Totally unhygienic with no maintenance to machine. Pls think twice before joining.

Can't speak for all of them but the Jeffersonville, IN branch. UPDATE 2/14/2020**** Well now that we are past the end of the year on the contract I was just going to let this gym experience go. It is a nice enough gym as long as you only go during the unstaffed hours. But, nope I should have read every word of the contract a lot closer. I even asked about end of contracting during the sign-up process and was told that it would not renew automatically but that starting 6 months before the end I would get emails to remind me to sign up for the next year.

If you’re a senior and looking to join Anytime Fitness beware of their membership benefits and the rules!!! I recently contacted the Anytime Fitness and Lebanon to discuss a senior's discount program that’s called Prime. It works the same as a program called Silver Sneakers. I was told that Anytime Fitness does not except the prime membership.

DO NOT purchase a membership with this company. I paid for one full year upfront, and 30 days later the Anytime franchise I paid at and for, was shut down for not paying their lease. After NUMEROUS attempts to contact the Head Office, and the email sent to me when they announced the closing, I have had ZERO response from them, and it has been over a month. So, save your money, find the next closest gym that is not part of the Anytime franchise... where they are happy to take your money, but but care nothing about you once they have it!

Every time I go workout at Anytime Fitness I’m greeted with a smile, offered help in my workouts, and if they don’t see me for a while they send me a message with helpful hints on returning to the gym. They offer help with new workouts with a trainer to get me on the right path. I would highly recommend this gym to anyone wanting to get back into shape.

I have started my membership from 2018 at NJ and in the month of May 2019 I had a surgery on my right shoulder due to dislocation. I submitted all my document to the NJ branch of Anytime Fitness and the payment was stopped till Dec 2019. Now I have moved to Maryland and the nearest branch 30min away from my house. I have been reputedly telling the customer service that I not in position to continue the gym. But they kept on saying my house should be 25 miles away in order to cancel the membership. It's insane policy because if you live in Baltimore and wanted to travel 24 miles it would take 1hr 30min that too depends on the traffic. Also if I am not physically fit and already submitted the document what is the problem in cancelling.

The complaint is about their Singapore branch. When I was in my old location , the gym is in few meters from my home, that is the reason I have selected Anytime. I have shifted my home, the gym is 2 bus stops away in the new location. Still I use to travel and use the gym but very rarely. They closed the gym in my new location. So I asked for membership cancellation, they said that only if there is medical reason or could not facilitate the center within 30 kms (what a joke when Singapore east to west itself 27 km). When I waited for contract maturity, they again asked me advance 1 month notice for cancellation even after contact matures. What a cheating. I will never recommend this gym to friends and colleagues. I would like to give 0 even Negative star, as it is not available given 1 star.

I have never written a negative review of a company before, but this experience was so awful that it needs to be said. I hadn’t been to Anytime Fitness for about a year because of neck and back injuries resulting from two motor vehicle accidents. I went into the store to cancel and the company representative wrote down an email to send a message to. I then wrote anytime three messages to cancel my membership, over a period of three weeks. All my messages were ignored. Keep in mind that I was no longer under contract.

READ BEFORE YOU SIGN THE CONTRACT. I loved this gym until it was time to cancel. I called to cancel and went to the club to cancel. Then I was told to contact ABC financial, which has a horrible automation system. It took me over 10 minutes to talk to a real person. ABC financial tells me I have to give a 30 day notice of cancellation by writing a letter and will be charged any fees during that 30 day period. I've completed my 1 year membership so doesn't that mean my contract is over? I'm paying month to month so why would I have to give a month's notice if I don't want to pay next month? Especially, because this is a medical related cancellation and I am a month to month client that is current on all payments. You can't call the gym to cancel, you can't go to the gym to cancel and you can't call the 3rd party billing department to cancel. Nope, you have to write a letter!

When looking for a gym, shop around - with so many gyms available; price should be a factor. Anytime Fitness is more expensive than most, do not allow a guests and cancel what few classes they offer at random. Fast talking new perspective members into 'deals' that are only available that day (bs) then tie them into a 2 yr contract in which when it ends you are told the fine print states that if 30 days is not given you must pay for an extra month. With $10 memberships at other gyms where guests are welcome, shop around/or better yet, put all that money into a treadmill of your own. Eating right/good nutrition/smart food choices/proper amt of calories per day and you will not only loose weight at a faster rate, you will not loose a crap ton of money in the process. Anytime Fitness was for me was the gym equivalent of the stereotypical used car lot.

In February 2019 I paid for a year's membership. In August 2019 the local club closed. The option was given to transfer membership to another club in another town, or to cancel membership and receive a refund of the balance of the account. I emailed the billing service for the local club and cancelled membership, requesting a refund. The membership was cancelled by the billing service on 8/15/19. There was no further communication from the billing service. I have since emailed the billing service for the local club twice, and I have emailed the national office to follow up on the refund, and have not received any response. In fact, the email client indicates the emails are being deleted without being read. Anytime Fitness still owes a refund of six months of membership...almost $200.

After years of being a member AnyTime added a yearly $25 extra fee for the next year for equipment and upgrades (as explained to me when I saw my account hit for the extra money). Now, a few years later I went in and cancelled. But, they said it will be 30 days, which ran into November by two weeks. I got charged for the month of November. I got charged for the $25 for next year. Then, on Nov. 13, another $25 was transacted. When I called because I thought it was the next year's supplemental fee, I found out it was a cancellation fee. I'm sorely disappointed they even charged the first $25 for next year when I won't even be a member let alone a cancellation fee.

The facility was fine, however, when "life" got in the way of attending the club, the company took little concern about my cancelling my membership. Two deaths in my family within weeks of each other left me with little time to exercise. Regardless, the world could be coming to an end, and AF would still deem it mandatory that you continue the membership. The company has little concern for the human side of its clients. When I was finally able to turn in my key and (I thought) end my membership on the due date, I'm told that I needed to give a 30 day notice while they continue to bill me, month to month. I have no key, yet they expect me to pay for services I can't access. There are so many underlying details and stipulations that keep grabbing money from unsuspecting clients, that I find the whole franchise distasteful and off-putting. I'd never recommend the club to anyone.

When my membership was up after two years of paying my bill every month on time I went in with a letter and hand-delivered it to the owner named Laura. She then pressured me to freeze my membership when I told her I couldn’t afford to go on and pay the $46 per month. I have never even attended the gym more than four or five times in two years. Yet I faithfully paid my bill on time the contract said you had to write a letter two months before the membership is up, which I did, and hand-deliver it to the facility, which I did. Upon doing so Laura, the owner of Anytime Fitness pressured me into signing freeze my membership until February 1 of 2020. I did not really want to do it, but she persisted that and would not take no for an answer. She told me that I would not have to pay again, until February 1. Right then I asked her if I change my mind if I would get charged. She said, "No just stop by the gym and cancel before February."

My husband and I signed an agreement on July 23, 2018 with an expiration date of November 22, 2019. The contract is open ended and set to renew automatically unless we contact them in writing to cancel. The facility has continued to go downhill from the time we decided to join. It is to a point where it is unsanitary and do not wish to continue with this membership. We have tried to contact someone for over two weeks who will be able to end our agreement at the expiration date. We have called the Sun City Center facility 12 times. No one will answer the phone and you can not leave a message because the mail box is full.

This is a review for 1244 East Colfax, Denver. As the saying goes, buyer beware: I have a member agreement with Anytime Fitness. The member agreement provides for reciprocal access to other Anytime Locations. I visited this location a few times over the summer before ** called me and tried to talk me into "transferring" my home membership to her gym (and paying a higher fee). I spoke with my home gym here in Denver, and they told me I didn't need to transfer my home membership.

I had the same experience as another review on here. Wish I would have read the reviews before joining or I would not have. I joined specifically for personal training. 4 months in I was convinced to move from 2 times a week to 3 for small group sessions and it would be cheaper. It was and no problem with that. The issue was that I was told to sign a new contract to add the 3rd session and it was just a formality. What actually happened is that it reset my entire start date to that date. So instead of ending 4 months earlier I had to pay for the new end date. In that time I was injured and doctor told me no activity. I provided a note but that does not matter. You have to complete the entire contract. I can put my contract on hold but that will do me no good since at some point I still have to pay for it. So I am paying for 4 months that I did not anticipate as well as not being able to even use the training!

Poor customer service of Anytime Fitness in Jackson, OH 45640 location. Be careful when you sign up for a membership because they will lock you in a contract without your knowledge and permission. The staff didnt explained contract terms and details during sign up and I learned it when I wanted to cancel. Now I have to pay approximately $500 just to cancel my membership because I have a 3 year contract which again I knew nothing about because staff didnt made me aware during sign up.

Being a young and naive college student, I went into Anytime Fitness interested in a summer only membership and was talked into a 2 year contract under the pretenses that, “You can freeze your account when you go to college, all of the students are doing it!!” Me, being an idiot and not reading the fine print, am finding myself THREE YEARS LATER being told my membership will not be through until 2021!!!! When I signed up in 2016!!!!

The location at Sherwood Oregon appears to be abandoned my management. No one is in the office and the gym is filthy. I have visited this gym many times before and have had great experiences; hope it is not closing.

I agree with M of Narragansett, RI. Good luck getting a contract cancelled even with a doctor's note. Many emails and phone calls back and forth, no one knows anything and then they "never got it" doctors note, and when I called the manager we emailed it to doesn't work there anymore. When I responded AGAIN to the latest manager (3 in the past month) he said, "send it to me again and I will be nice"!!!?? ARE YOU KIDDING ME?? Yes I have this in writing. What a bunch of morons.

If you can guarantee you will never be in an accident and never have a medical issue that prevents you from exercising at gym, this is the place. However Beware, they are never there after hours to help you cancel or freeze account. Nobody returns calls. There is no online cancelling available nor via phone for cancelling membership. I have called them over and over and over again for 2 years and have been there 4 or more times to find no one there that can do the paperwork. You must go in person to cancel membership when they are there between 8-4. You may get someone to say they will stay till 5 pm but when you get there at 5:15 (due to traffic) no one is there. HOW Convenient!!! Just get forms for cancellation when You sign on so you can maybe fax them in. In this day and age of technology this should be a heck of a lot easier!!!

I am reviewing Anytime Fitness, Midtown (Georgia). Please keep in mind that all Anytime Fitness gyms are independently owned and operated, so this review is of the GA Midtown location and not Anytime Fitness as a whole. I have been going to this gym for 3 years. If you're not familiar, Anytime Fitness has individual bath/shower/changing rooms, and not the standard "locker room."

I work out in Oconomowoc at the Anytime Fitness there and it is a fantastic gym! Great staff and lots of equipment. I would highly recommend this gym because of the staff, great challenges they come up with, and the ability to go to any of their locations when traveling.

I joined the gym and it wasn't for me, and within a week I cancel my membership. But it have taken me over a month and I haven't received yet. Also it so disappointing. I will never join the franchises again but beware and check it out before you join and they don't like to give money in fast pace.

Anytime Fitness would be your only option in the Philippines if you want to go to the gym but you leave work at 3AM. I've been a member since mid December and it's all good but I had to move to a condominium with its own gym so had to cancel this. I went to their El Pueblo, Manila branch on July 1, which is the payment due date for the month. And they would not cancel! The staff turned her computer monitor so she can point to me that the system already generated the charge and I cancelled a day late. I'm broke and can only pay by end of month. I was told to email them this. And they said, "Noted." BUT then they cut my access. I already told them I can only afford to pay the monthly fee+penalty by the end of July, after which the membership will finally be cancelled. They insist I pay for a month even if they won't let me use it. I sent a complaint to our Department of Trade and Industry.

Buried in the fine print folks! You CANNOT use “any” club! For you who travel, whatever club you frequent, when they randomly pull your two month segment of key swipes, will suddenly be your “home” club where your money goes. It’s IMPORTANT to know all clubs charge whatever monthly fee they want. You can find yourself randomly paying DOUBLE $$ what you contracted for, because your swipes show up at a club charging higher dues. Crappy surprise! Yes, it’s true. Call Corporate if you hear the FAKE sales pitch saying otherwise. Franchise Owners are given the right to “approve” moving a frequent visiting member into their bank roll. Some owners charge double what your sign-on originating club charges. Prices are not consistent!

This gym is awesome - great equipment and always clean. I love the small group/team classes. Such a great workout and the trainers are very helpful in teaching the correct form. Would definitely recommend Anytime Fitness Cottage Grove to anyone looking for a new gym.

Gym is nice and clean and has a big assortment of free weights. Small group training and team training are well organized. Staff have excellent knowledge of exercises and take the time to be sure you're in correct form.

I am very disappointed with the Manager of Ilford Anytime Fitness for poor service and attitude towards my membership who after sending her twi cancellation emails and given one months notice. Ms M ** refuses to cancel my membership and has charged me 340.00 for this. I wouldn’t recommend joining or attending this gym. It’s is a complete rip off. Try joining another one that’s decent, friendly and value for money.

I paid in full for a 12 month membership. Written cancellation was given to on-site manager 30 days prior to expiration of 12 month membership. However manager didn’t state that registered letter had to be sent to Anytime Fitness headquarters. Membership continued unknown to us until collection agency contacted us three months later for money payment for the months after the 12 month membership. No wonder their business has minimal customers and horrible ratings on various websites.

We have had a horrible experience with the gym. Joined the new location in BG when lived on the campus. In a few months after joining, we relocated to Perrysburg (15 miles), with another Anytime Fitness within 2 min from a new house. In a couple of months, a location in Perrysburg got closed and with a plenty of options in the area, joined another gym. After paying a membership for a couple of years and not attending Anytime Fitness at all in BG (15 miles away), we contacted BG location and asked to cancel a subscription due to non attendance.

I purchased the membership for me and my daughter almost two years ago. My daughter was a bit chubby at the time, so one of the trainers thought I should buy a fitness package for her. I refused. This fitness package the trainer suggested was extremely expensive, almost $1000 a month with a one-year obligation. I kept refusing, and she tried "every trick in the book" to sell me this package. It almost got embarrassing.

I have joined twice. The 1st time the manager was a sleazeball and a liar. Did not go for 8 months due to a broken foot and whiplash. I had gone in in plaster after a car crash and spoke to the manager, who said my membership would be suspended until I was able to return. 8 months later I noticed he had continues to take the full £40 a month instead of the £5 agreed until I returned. When I spoke to him - and we are talking about an overcharge of £280 - I was told he never said that and basically said tough shift. Then when I wanted to cancel my membership he would not cancel it until I paid a month's notice. I have never been so disgusted by such a human leech before.

From the first day I started my membership at Anytime Fitness (location by Minnehaha Falls, 4725 Hiawatha, Mpls., MN) I was accepted warmly and was treated like I had been a member for decades. Excellent staff and workout environment, which included all fitness related materials to get the job done. Excellent gym.

IN MANCHESTER GA they don't have the things that are advertised on the Anytime Fitness web. My husband and I signed up only because he told us he was going to put in tanning beds in about a month. That was in October. It is now April and still no tanning beds and that was the only reason we signed up because the rest of the gym sucks and they don't have yoga classes or Zumba. What makes it so sad is when I called to cancel he told me he was sorry about the tanning beds and he was trying to get them ok now. But anyway he told me to call another number and tell them so I could cancel. It's too bad he did not have to balls to tell me himself "Oh by the way I suckered you into signing up and now you can't cancel for a year". So that's what you get at this gym.

Horrible male dominated place. I could never work out with weights as a 51 year old woman. They pretend they are against noise, crashing, heavyweights left on equipment and male dominance but they aren’t. They charge gym enhancement x2 a year so watch out for that! They banned me AND charged a gym enhancement on same day as a “ha, ha!” They say they support military but as a military mom they banned me via my phone voicemail when I got so sick of young men intimidating me. I made a gesture of pushing barbell with my toe in a “ohhh just take it then!” Gesture. Only 3 toilets men DON’T flush in! Only 2 bad showers. It cost me $90 to enroll, $45 a month and $27 gym enhancement fee the day they banned and humiliated me.

I joined Anytime Fitness Castle Hill for $600 for the year, I worked out there for the mandatory 30 days. I then started working out at Winston Hills which was closer to home. After about a month of working out at Winston Hills they automatically transferred my membership to Winston Hills, strange I thought. They have now cut my membership by 4 months because Winston Hill charges more, this was never made clear to me when I joined or when they had transferred my membership to Winston Hills. I have been in touch with head office and there's nothing they can do even though they have admitted they have an issue with the Castle Hill franchisee. What a wrought! What a scam!!!!

When my husband and I joined, we were told by the manager that if/when we wanted to cancel our membership, all we had to do was write a letter stating so. When we did so, he was very rude and said we could only do so after being members for a full year first. This is in Creekside, Calgary. Beware.

For the size of the gym and the membership price you pay, it's not worth it. They rope you into getting a personal trainer and will harass you until you finally do join. I received a discount for a personal trainer and was training only once a week for just 30 minutes. My trainer acted as if they were too good to train me and for only 30 minutes, it felt like I barely worked out. There was no explanation of the benefits of the exercises and the purpose.

From the club owner to the terrible "club administrator" Anytime Fitness is a gym you should stay far far away from. They claim to be an "anytime" gym but they are far from it. The club manager does not have access to any financial information and does not deal with anything membership related (so I'm not sure what she really does as a "manager"). There is a separate department for membership inquiries that communicated only via email and takes two full business days to respond.

Honestly, this has been the worst most stressful gym I’ve ever been to. My fiancé and I went here for $60, I made a deal with the owner to clean the gym once a week to make our bill only $30. Every single month the owner broke our agreement and charged us $48. He’s lucky we didn’t take legal action for breaking the contract for MONTHS. The owner of this gym is very disrespectful, I fully expect him to reply to this in a disrespectful way. We ended up moving, we brought a lease in to prove the move, the owner said we were making it up??? And we need a utility bill. So we went and got a utility bill and we even brought our landlord in for even more proof, the owner then proceeded to yell at our landlord and kicked a 63 year old man out into the cold.

First of all, they are e-mailing my 16 yr old daughter. My name is not Abigail. I am extremely disappointed because there was some apparent confusion when I signed up for this membership. First of all, I made many attempts to contact them by telephone to cancel my membership, no one ever answered. So I began e-mailing. When I did get someone to respond, the man just said, "well, I have been here all day and you never called." Not very professional at all. I called several times.

I joined the Anytime Fitness, Bullhead City, Arizona in December, 2018 and have been there every day (7 days/week) since. During the first week, I asked the manager about the preset TV channels on the cardio machines. He said to me that when the college football is over he will shuffle the channels. He lied. Another lie: he said he would install a pull-up bar by the west wall. He has not.

About 7 months ago. Cancelled twice by phone. Saw was off saving account just discovered that was on a diff account and still taking money. The contact number is not in service. I called Holland Anytime Fitness and no call back. Ignored.

The owner/onsite representatives are rude, have no respect for your time, and only want your money. My Fiance and myself joined before the club even opened as one of the first 30 members. Gary (I believe Singh is his real name) met with us to sign the enrollment papers. He was very manipulative and we had no idea that this was a 3 yr contract or else we would have never agreed. We now realize a copy of the contract was never sent to us, partly our fault for not following up.

I have been hurt and hospitalized and wanted to cancel my membership. I have called on multiple occasions to cancel my membership due to my situation and no one ever called me back for two month. This is a horrible way to treat customers and I think that everyone should know how you treat people. I have still never received a call back. Can someone somewhere call me.

Be aware that it takes 30 days to get out of their system. I was told they would take one more payment because that fell within the 30 period. A charge for that and $25 appeared on my bank statement. The $25 was for next year's maintenance fee. (The fee conveniently fell within the 30 period.) So that is wasted money for a full year when I will not be there because I cancelled. Don't sign a contract with them.

I joined Anytime Fitness Davenport Iowa, and was told I could quit my membership at any time with a $50 cancellation fee. So when I moved I tried to do it. And at first they wouldn’t email or call back. Then they emailed back that they could pause the membership or cancel it which I stated I want it canceled. And they didn’t answer me. And I emailed again and let them know I want to date canceled and they should call me immediately because they just charge my card again! Then somebody called and said they lost their manager. He quit and some property manager called me. They didn’t know how to cancel it so they had to check.

So I bought a membership for 1 month because I am a student and I constantly travel. I was told that I could cancel my membership within 10 days by the employee if I was dissatisfied. I found the gym way too warm and inconsistent with my schedule in terms of distance. After going there once, I showed up 3 days into the membership hoping I could cancel, apparently another employee told me that the 10 day refund was applicable only for a yearly membership. Why would your employee mention a 10 day refundable cancellation if he knew I was signing for a 1 month contract. I repeatedly asked him if I was dissatisfied, that I could come and cancel, and he said yes. Now they are telling me that he never said that, so it's my words against his. This gym has inconsistencies, and is dishonest. Please go to another gym, at least they are honest.

STAY AWAY. Facility on Oakhurst Rd. in Largo. Gym is under new manager (Zack) who is absolutely worthless. Machines are constantly broken, A/C in the summer is always broken. Furthermore when I complained about an elliptical machine not working for a month I was told "we called Precor and there is nothing else we can do". Basically taking no responsibility to fix actual gym equipment. YOU ARE A GYM, WHAT ELSE WOULD YOU DO? $30/yr for "maintenance fees" when things are constantly broken is unacceptable. ZERO accountability and ZERO responsibility = NOT ONE MORE THIN DIME OF MY MONEY. Save yours...

In 2015 I signed a contract for 18 months, knowing I only needed the gym for 6 months to train for an event. I used the gym for 6 months, and it was wonderful. As 18 months approached I called to make sure my account would be cancelled. They assured me it would. I got billed for the 19th month. I called again, as I had moved to a different state to ask for the money back and to PLEASE cancel my account. I got billed for a 20th month. I emailed, and called, and wrote a letter. I got billed for another 2 months. I called my bank and put a STOP PAYMENT on the account.

Staff are great! Facility is clean and tidy... Open 24/7 convenient and to boot they are purple based... Close to home. They explained everything I needed to know and answered all my questions with exceptional knowledge. I would recommend to anyone who wants to get into shape or even just to keep in shape?

I was originally paying $19.99 every two weeks. All of a sudden I’m billed 3 separate time for $19.50 for a processing fee plus the 19.99 in a span of two weeks. When I called ABC Financial they referred me to Anytime because they said they didn’t have a breakdown of the billing - they are just a 3rd party service. Ok? So then I go to the gym and turns out I was billed an extra $60 because my new card declined two times. Instead of calling and notifying me they charged me and waited for me to look at in my email. To cancel my membership they want $175 cash? Sounds like a robbery. I feel like the members of this organization are trying to take advantage of my disability.

I was a member at the Boulder City, NV facility for nine years. Since new owners have taken over approximately 18 months ago things have taken a nosedive. Equipment is not being maintained, owners are non-existent and no contact information is available, and on site managers are part time and many times both are absent simultaneously. They won't even bother to get light bulbs for the ceiling and the hardware store is a block away. They have had a treadmill, an elliptical, and a bike out of service for over three months with no information or updates as to the status of repairs. Many members such as I have transferred to the local Snap Fitness facility which is much better staffed, managed and maintained. The Boulder City facility is 2 miles from my house and a couple of days a week I drive right past this gym 13 miles to another Anytime Fitness in Henderson because that one is so well owned, managed, and maintained. Very refreshing.

I'm a member of Bramhall Anytime Fitness since it was opened and never had any kind of problem with the staff. Since I started, I have seen 2 managers come in, one of them Dani and the other unfortunately I cannot remember the name, but both extremely polite and kind and the gym was always clean. Since I started, I have brought 30 of my colleagues to this gym because it is very convenient for us to attend it during our break. I'm not the kind of person who likes to leave negative feedback anywhere, but unfortunately my displeasure with the new manager Arran ** gave me no other option. When he started to work, the bathrooms that used to be always clean, began to get disgusting. I wrote a note and put it in the suggestion box to clean the shower curtains and wash the floor with bleach as it was very dirty.

My daughter has had a membership at a local Anytime Fitness for a little over a year. We only signed a year contract, but noticed that we were still getting charged. She is not currently using the membership as much as she was in the beginning, so we called to cancel. They informed us that we would still have to pay for another month of membership because we are required to cancel 30 days in advance and there are only 29 days from today until our next payment is scheduled to go through. This is how this organization treats loyal customers. Buyer beware.

I joined the Abingdon branch in Jan this year as this was the only 24h gym in the area and I prefer to go late during the evenings due to my anxiety. I phoned the gym in around May to freeze my membership for 1-2 months due to going away on holiday which was fine and it was done without any issues. I called again just before September wanting to cancel my membership due to a medical condition and was told that I'll have to obtain a letter from my GP (due to 12 month contract) however until then they will freeze my account for 3 months. They also said since I was calling so close to beginning of September, The direct debit for September will still come out as normal however it will be taken as final payment when your membership is cancelled. I don't see why I should have to pay for September however I agreed none the less.

I joined this gym because it was close to home. I needed core strengthening after a back fusion. I hired a trainer on top of the already monthly fee. Within 2 weeks I was losing the feeling in my legs. I had to get a doctor excuse to temporarily stop my membership. I ended the membership because I couldn’t return there due to health issues. Long story short 2 years later I find out they were still taking my money out of the bank. I could hardly ever reach anyone in the office. This place is a joke. They refused to refund any portion of my money. Even after my key wouldn’t give me access to the gym once I cancelled my membership.

I joined the gym and paid a year in advance. I found the gym easy to use and began working out. The facility was often dirty and I had a difficult time finding someone in the office during advertised times. They don’t have lockers, just shelves to put your items in. I brought my phone in my gym bag and had it stolen. The gym was helpful in pulling up video and identified the thief. It was a nightmare. Replacing phone, canceling credit cards/bank cards, filing police report, etc. I run a business from my phone so that was a real problem. I did return to the gym to work out but felt very unsafe and was constantly looking over my shoulder.

I was a member for 6 months and during that time I asked the staff to clean the very dirty, smelly gym. When I got zero response other than "Oh well we cannot please everyone", I send in a comment to the corporate office. The next time I went to the gym I was met with hostility! I was shamed and bullied by the cleaning lady and owner while I was trying to work out over a piece of toilet paper I supposedly dropped! I was so taken aback to attempted to talk to the cleaning lady who told me it was not her job to clean up after sloppy adults! She was rude and the owner and the cleaning lady literally bullied and shamed me because I asked them to clean the gym!

For the past year this has been a good gym to workout at, clean, never a wait for machines and friendly staff. However, they never informed us of the rollover to a second year and club fees for new equipment added. I tried to cancel my husband and son's accounts and had to put in a disputed with my credit card company to stop the fees coming. Now the gym says if I don’t repay those fees the accounts become active again for another year??? I want to cancel all 3 accounts now because I have to have a face to face with the franchise owner because there is no corporate to argue with. Not happy with all the hidden hoops to jump through.

I signed a one year contract in 2014, and decided to cancel in 2018 for medical reasons. When I went to cancel and turn in my key fob, I was instead given a 30 day written notice to sign -- but I thought it was a cancellation notice. The form was not filled out when I left, and I honestly thought it was a cancellation notice. The representative explained that she was going to get another month ($47 dollars) either way. Now if I had not turned in that key fob, I would have been charged $47 for it. So this is not in reality a 30 day notice, otherwise I would be able to use the facilities, which I cannot because I had to turn in that precious key fob. A notice indicates that I would be able to continue using the facilities.

ABC Financial handles payments for Anytime Fitness here in Michigan. Evidently they are no stranger to problems with gym payments, cancellations and charges. The Michigan attorney general’s office has filed a lawsuit against Family Fitness after taking nearly 300 complaints this year. (Sept. 26, 2017). There is another gym membership business that may be guilty of the same practices as Family Fitness: ANYTIME FITNESS. I was taken into a tiny office and hard sold on a ONE YEAR MEMBERSHIP with Anytime Fitness of Farmington Hills, MI. only to find out recently that via their deceptive sales techniques I had been put into a 2 YEAR MEMBERSHIP without my awareness.

Be aware that you can’t leave Anytime unless you pay them the cancellation fee. This policy is very ridiculous and was very hidden on your contract. It has fooled many any ex-customers. I definitely won’t recommend anyone to support such a greedy business.

Gym is open 24/7. You are issued a key fob when joining. Trainers are very knowledgeable and motivational. A lot of equipment and never have to wait for a machine. Best gym ever!

I needed to cancel, as I moved to a remote location over an hour drive to the closest location. On the contract it states I can notify the finance company so I gave them 30 days notice in writing. I got a call from the collections company 6 months later, the gym had continued to try to collect and it was now in collections. I called the Brampton location and spoke to Lauren the manager, and she said I was not allowed to notify the finance company so they didn't honor my cancellation. I explained that it is right in the contract which she obviously never read. She said if I prove it she will remove the collections. I sent her a copy of my contract showing that I can cancel with finance company. She didn't remove the collections which call me daily now, and she won't return calls. Stay away from this company!

Myself and wife went in to start a 7 day free trial, they talked us into signing up, we went to the gym only three times, decided it wasn't for us, but they continued to charge my debit card. I attempted several times to cancel, with no avail, so I canceled debit card. Now I continually get calls from them. They are crooks.

I was very excited to start with this gym, but as I have been here I have been exceptionally disappointed! I finished out my contract and tried to cancel and they put my account on a freeze and then started it back up! I called and told them what happened and they would not refund back the charge! I will never come back to this gym nor would I recommend this gym to anyone.

Scottsdale, AZ - I am a disabled person who wanted to cancel my membership. I explained myself and they continued to charge me. I said, "Well I don't want to argue anymore and my debit card expires next month..." They warned me via e-mail that "my CC runs out next month" so I called my bank and asked for a new debit card with a new number... Finally the billing stopped. Then a month later they billed me under my new debit card for $119.80 and they said if I decided not to continue I would have to pay $500+ to get out of the contract... It's a ruthless company with collecting money is their main concern. I'm disabled now... They don't care.

Like so many others have said this place is a SCAM! They told me when I signed up I only needed to give 30 days notice to cancel, but when I went to cancel Khan said I had to pay for 2 years. Also I referred a friend because Khan told me I would get a referral bonus, but after repeatedly asking for it I never got it. I asked multiple times for statements so I could get reimbursed from my employer and they refused to give them to me. WORST GYM EVER! I would pay twice as much to go to a place that was professional.

Shiesty and trustworthy, make getting out of EVEN AN EXPIRED CONTRACT A PAIN IN THE **. They continued to charge my partner's card for FOUR MONTHS after it the contract was up. Needless to say stay out of this place, they have made our lives a living hell in the past and continued to stay with them for sake of convenience, fortunately we're in a place now where we have a wonderful local gym who knows their members and plays NO GAMES. Anytime Fitness you're a disgrace to the gym community and should be ashamed of yourselves. Karma is a beautiful thing and it has something especially in store for you.

I joined wanting to get my body back after baby. I signed up for PT and got my first two months free. The personal trainer was amazing. She utilized every minute I paid for. Unfortunately after a while of no longer doing the PT thing because let's face it, it is expensive, I stopped going to the gym. The facility was always clean and the equipment was plentiful. The staff was always welcoming when I was there. I stopped going and spent some time focusing on my health in another way and spending more time with my family in the process. With an infant/toddler, working full time, I could not find the time to go to the gym. I recently remembered my membership renewal was coming up so I called to ask about what I needed to do.

First of all the manager wasn’t at the club. I waited there for more than 1.5 hour and when I came back the girl said she won’t be coming today as something came up and she sent me here. It’s a serious issue. The membership cancellation is totally a scam. I came here to cancel the membership within 10 days. I didn’t worked out here a single day and now the girl here is saying that I won’t be able to get my joining fee back which was $112 almost + I have to pay $60 remaining balance + 2 more biweekly payments will be deducted and she said, "Sorry I can’t do anything." Why these guys don’t write it straight on the joining form that whatever you’ll be paying here isn’t coming back no matter what happens. I made the biggest mistake by joining this gym without seeing the reviews about them. My $200 are gone just by joining the gym and not going there a single day because the fob wasn’t working.

We've been a member at this Invergrove Heights location for close to a year. I've been a member with Anytime Fitness for over 10 years. This year I have been overcharged close to $250.00. (It's only June.) We called club manager Kayla ** to find out why, and also to get reimbursed for our overcharged membership. I was told that these are insufficient fund charges and I wouldn't be reimbursed. Aside from being rude and defiant, along with 0 room for customer assistance I have found that not only were my accounts sufficiently funded at the time of draw, they were conducting unauthorized withdrawals for as much as $151.71 in a single month. (Total monthly dues are $93.21.)

My husband and I have been trying for months to cancel our membership. We ultimately had to send 2 separate certified letters. Wasted a ton of time and money (Anytime Fitness keeps charging until the "process" has been completed). The whole cancellation process concept is out of touch with how consumers expect to be treated. As a business owner, I'm embarrassed for them. As a customer, I feel a responsibility to let others know what they're getting into. Never sign a contract with AF, it's far too difficult to get out - even years after the initial contract is over.

I love going to Anytime Fitness. Its location is outside the city limits, so it is easy to get there without numerous red lights. The manager and staff are friendly and helpfu tool. The building is attractive and well cared for. There is an exercise class of people who are mostly my age that meet three times a week. It is just the right size and has plenty of exercise machines. It is perfect for my needs.

Great facilities, personal trainers and atmosphere. Good classes available and flexible hours too. Take notice of members and make sure they are aware of any injuries.

Anytime Fitness is my home away from for fitness, working out and cleaning up on road trips, and a place to meet lot of new friends with similar interests. I can be going almost anywhere and there is a beautiful Anytime Fitness nearby.

Anytime Fitness has several programs for seniors and others such as silver sneakers, yoga, and dance so that multiple people can exercise together. These programs make exercising fun and social.

As its name implies, it’s open 24 hours. It’s not large, but rarely seems crowded. It has all the equipment I need. The staff and clients are just the right amount of friendliness.

Love the pilates class and variety of classes offered. The staff knows you by name and are very encouraging. Nice equipment in good condition too. They also encourage clientele to get to know each other by offering get-togethers.

Cleanliness needs improvement and equipment not well maintained despite fees assessed for that purpose. Need for televisions on treadmills to work too. Really need someone who cares about equipment.