Anytime Fitness Reviews

I went to the gym and the owner accuse me of inappropriate touching just by shaking it somebody’s hand while greeting them as well as giving somebody their phone while they were walked while they were taking up two machines. This is slander. This manager by the name of Matt is inappropriate and the accusations are inappropriate. I will sue him to the fullest extent of the law. He is incapable of running and managing the gym. The gym is dirty. It hasn’t been clean continuously. The only time I clean is once a Week. OK there’s an adequate systems. They don’t dust the weights. They don’t respect people that use the machines. None of the weights are re-rack or put away. Nothing is enforced in place. One of the bathrooms lock is broken.

Gym always clean, Manager is Amazing, Members are great, I never had an issue with staff or billing, easy parking, 24 hrs, tanning, showers, competitive pricing, I would recommend anymore to join here.

The worst gym experience I've ever had. Our term is up and they still won't let us out, and they seem to have fudged the dates in their system to their benefit. Both the payment processors, ABC Fitness and the local club have stopped taking my calls, and the regional manager didn't even look into the issue and won't respond to my emails. I have consulted an attorney and plan to sue.

Got a membership and started a training program in September. Was NOT made aware that the training program was a 12-month contract. I had to dig through my emails to find the paperwork for this contract, which I was never showed by the way upon "signing". The signatures for the cancellation terms which requires you to pay for the remaining half of the contract were waived without my consent. I was never showed these terms that had to be signed on. I wasn't even aware that there was a contract until I tried to cancel.

This place is often used just for the showers, especially at night. If you don't mind the smell of sharing confined space with homeless people while working out, this is the gym for you. The equipment is ok, but old. The space is big, but the safety is not great. Also twice the price compared to local gyms and really poor customer behaviours.

Worst gym ever. Refuse to cancel memberships. Threaten you. Dirty gym. Rude customer service. That's if you can understand them. Harassing day and night. I'm disabled on oxygen. They refuse to cancel membership.

I was a member of Anytime Fitness for a year, paid all my fees and ended my membership, until everything became a nightmare. I checked my credit card statement and for a month, I was charged $50 (a month membership fee) without my consent, after I ended my contract with the gym. Very confused, I got a hold of my credit card customer service. They informed me, Anytime Fitness created a virtual token which means they can charge my credit card, even if my credit card is new and the gym doesn't know about it. I called Capital One and asked to end my contract with the gym. After ((4)) new credit cards without the gym knowing of them, they STILL charged my card. Extremely frustrated and frankly very pissed off, I tried to get a hold of the gym by phone number and e-mail several times with no response. I wanted a refund for payments I did not authorize and I was stuck.

Beware! This company has a lot of small print.... and a very long contract that they are hoping you don't read in its entirety. Let me help you .... Don't be in a rush to sign like we were...! The representative won't be upfront about the contract .... They leave little tidbits out such as a $54 gym enhancement fee every 6 months added to your payments. Let me explain.... I had a car wreck which led to surgery. I am unable to workout due to an injury. I went to the gym twice before I was told I needed surgery .... I emailed them to cancel after explaining that I would need surgery.

I joined Anytime Fitness a year ago. Then came down with some serious medical issues. When I went in to cancel my membership, the manager told me I would need a note from my doctor. Since when do you need a doctor's excuse to end a membership for anything? This isn't high school. I sincerely doubt she will even cancel it and I shouldn't have given her my FOB. I'm sure I'm going to regret ever joining.

I was a loyal member of Anytime Fitness Washington for over 10 years and even stayed on during COVID to help support them so they wouldn’t go out of business. When I finally needed to cancel, the experience was terrible. They absolutely would not work with me unless I came in person during business hours. That’s impossible for me—my husband is a quadriplegic, and between work and his care, I can’t just drop everything to come in when they demand it.

Moved into the area looking for a gym, thought I would give Anytime Fitness a try. A lady we will call her Mrs M told me they had 2 options one with a contract and the other without. I told her I was not looking for a contract just something I could do month to month. She said it would be around 35.00 per month but that there was a 40 dollar sign up fee. She said she can waive the fee if I wrote a good review. Which, she had me do right on the spot. I thought 35 a month for a gym with no pool no sauna no activities just free weights and cardio machines was an ok deal. Besides I didn't need much. Come to find out after a month of being there she was charging me around 35.00 every 2 weeks. So I go in to cancel since this was not what we agreed. Now all of a sudden she says that im late 34.00 something and that she cannot cancel and that I signed a contract, when this is the opposite of what I agreed to.

I am filing a formal complaint regarding the Bayshore, FL Anytime Fitness location. On multiple visits, the facility has had severe water damage and a strong, persistent odor consistent with mold or standing water. The smell has been so strong that it was difficult to work out, raising serious concerns about indoor air quality and overall sanitation.

Horrible trying to cancel a membership for our daughter who was in Billings, MT attending college. She explained that she would not be there for a full year since her college semester ended earlier and they said she could cancel it if there was not another Anytime Fitness within 30 miles of her permanent address, which is the case. After two years they will not cancel the membership and have put our daughter in to collections so her credit is affected negatively. I have heard of these gyms doing this but now know firsthand it is true. The owner of the franchise won't respond and neither will the corporate entity.

I am disgusted with this company. They have been charging us for an account that doesn’t exist for the past 5 years. They proceeded to sign up a new account 18 months ago so they’ve been charging us for two accounts (under same contact info) and are not willing to give us anything back. All they care about is getting our money.

I travel a lot and thought Anytime Fitness would be a good fit for me. I bought a 6 month membership from a promotion that literally says I can go to any gym but when I tried to get started they said I could only use it at the local gyms. Blatant lie or false advertising?

The only feature of anytime fitness that may make it a preference over other gyms is that it is open 24/7. Cleanliness: Their locations, while not dirty, tend to be grungy feeling. Equipment: The equipment is okay, nothing special, similar to what you should expect at most gyms. Cost: Average - high, if you are willing to lock into a contract you can knock a few bucks off. Even then, the bi-weekly billing makes them more expensive than any other gym in town if you were to take advantage of their similar deals.

I’ve never been a member of Anytime Fitness, so I wasn’t sure how they operated. I did some research online and found some reviews (both negative and positive) and general info, so I decided to check them out. A couple of days ago, I tried calling multiple times—no answer. I figured I’d go in person, but when I showed up around 10 a.m., no one answered the door.

I want to take this time to recognize General Manager Camryn **. She sets a warm welcome to all gym members that resonates throughout the gym. Her upbeat personality makes the space inviting for both first time members and seasoned gym goers alike. Camryn’s commitment to cleanliness and excellence is evident from the spotless restrooms to the purple turf. Her leadership has created an environment where members feel motivated and supported which is a direct contribution to the growth of the gym. The increased membership speaks volumes about their success and shows that her and the team really cares about everyone’s health. Thank you Camryn for caring about my health.

Absolute harassment. I canceled my membership and they will not stop harassing me. I blocked them from taking any more money. Horrible scam!! Do not ever sign anything as they will steal from you until you are dead. The emails are daily and 10 phone calls a day over $80.00 that I did not pay them for the month's notice.

Bad place. Bad contracts. Bad communication. To close membership they are cunning and make a lot of problems. you have to call, you have to wait, they started charging double the cost, they charged $200 more in 5 months

Signed up in White Oak Texas and key fob wouldn't work anywhere else. The other Anytime Fitness centers could see that I was still in good standing, but my key fob was a joke. I often sat outside waiting on someone else to open the door for me like a bum. Gym box got me good one year too. Paid for a year, and a month later they sold out to the purple and yellow gym. 🟣 🟡🤮 They didn't recognize my recently paid membership and I got screwed. I typically work out at home because of these jackass situations with the key holders of popular idiots. Been pumping iron for 37 years and I won't stop for fake snobs or thieves.

I cancelled my membership back in February of 2025 due to having a second baby and not being able to get to the gym. I went to the location I always workout at, cancelled, signed an agreement and was told I had a month to use the facility. Fast forward to April of 2025, I noticed there were still charges coming out of our account for the membership. I attempted to call multiple times, and with no response I had to hire a babysitter to physically go there and talk to someone. During that meeting, the staff told me they had no idea why I was still being charged and sometimes this happens with the accounts system they use, they would call and get it fixed. This staff member also took a phone call and terminated someone's contract at no cost and said they would handle it. That was on a Friday.

Membership not renewed in January. No reason other than the system wasn’t allowing it. Several attempts were made. Often, it’s not easy to get in the doors of these types of places as the managers work behind locked doors. Was beginning to make friends there.

Anytime Fitness is the most poorly run gym ever. I had an injury and had to stop going for 6 months per the agreement terms. They continued to bill me for 8 months despite repeated claims by the manager it was a mistake and would be corrected. He lied to me repeatedly and said it would be corrected and when it wasn't he went totally silent. DO NOT join this gym. It's small and claustrophobic as well.

The club itself was clean, up to date equipment, great training. I have to rate 1 star though because they are overpriced, the contract is insanely difficult to cancel and the customer service once you try to cancel, is horrible. They are blatantly not complying with new FTC regulations effective 5/14/25. I did sign for a with intention to leave prior to auto renew.

I am writing to express my deep frustration with how Anytime Fitness in Guadalupe, Mesa, Arizona has handled my membership and cancellation. I joined in summer 2024 while visiting the U.S. for a short period. The ** staff member who signed me up clearly told me I could cancel at any time by showing my passport, since I was only staying temporarily. Following those instructions, I attempted to cancel and presented my passport. Shortly after, I received one phone call informing me that my membership was not cancelled and that I needed to provide a utility bill from my home country—something that was never mentioned at sign-up. After that call, I was never contacted again. I received no emails, letters, or further calls from Anytime Fitness.

Anytime Fitness, on Road 92 in Pasco, is the cleanest, fanciest machines I've ever encountered. I've experienced a lot of gyms; this gym goes above and beyond its customer service, quality, and comfortability. I can work out ANYTIME, just like its name says, even if I'm up at 3:00 am, and need a quick fix of adrenaline. I love this gym, the owner Michael **, his wife Andrea, and Norma, the primary nutritionist. They are all welcoming, unassuming, personable, and kind to everyone. There are two hand-sanitizers, three bathrooms, two showers, a red-light therapy bed, expensive machines that are always well-running and cleaned. Its set-up is smart! I love it here!

My experience with Anytime Fitness on Cottrelle Blvd in Brampton has been absolutely unacceptable. I asked them to cancel my membership properly, but they failed to process it—and then continued charging me without my knowledge. Worse, instead of reaching out or informing me of any issue, they put a claim on my credit history. I only found out when it affected my credit score.

Horrible experience with Anytime Fitness. Expensive gym membership with great salespeople that only care about getting your money. Be careful about trying out their small class training. They said 4 classes but what they meant was 4 weeks. My last appointment was rescheduled and I got stuck in a year long contract they said would be easy to pause (it was not) and ended up having to pay $250 dollars to get out of. Staff was rude about cancelling. I would not recommend this gym to anyone that doesn't have money to throw away.

I have issues with Anytime Fitness in Gilbert, PA.