Anytime Fitness Reviews

Worst experience with a 16 week program and its policy. They auto charge even talking several time after program ends.

This review is for the Anytime Fitness in Reading, PA. The facility is clean and the equipment is modern, but the culture is built for novice and casual lifters, not anyone with real training experience. I was interrupted mid‑set by a young trainer delivering a scripted “don’t slam the weights” line during a completely controlled final rep on a lat pulldown. After 50 years of lifting, I know the difference between intensity and abuse of equipment. The explanation I was given — that “titanium stacks can crack or break” — simply isn’t realistic. Commercial cable stacks are steel plates riding on guide rods designed to take far more impact than a normal, controlled return. If they were as fragile as described, every gym in America would be replacing stacks weekly.

My Anytime Fitness located in Mequon WI is amazing. Very clean and the gym manager Cole is extremely nice. This is the only AF that I have liked. So many of them are worn down and dirty.

Very poor management by current manager, Heather. She displays discrimination & makes decision based on who the person is that complains. Surely Anytime Fitness can find someone with higher intelligence & customer service skills. Thankfully, I am in the process of moving out of the country in the near future.

The gym on Georgia Street Amarillo is always clean, the management Ben is a very friendly and awesome with every member, the staff has a lot of respect for all members, this gym is extremely clean. Machines are always working.

The conduct of the owner at this facility reflects a pattern of unprofessional, hostile, and negligent behavior that appears to be in direct conflict with the operational standards, member service obligations, and brand expectations associated with the Anytime Fitness franchise system. Anytime Fitness markets itself as a safe, supportive, and community-based environment. Many members—including teenagers and young adults—utilize the gym as a constructive outlet for mental clarity, personal discipline, and healthy routines. A facility of this nature carries an implicit responsibility to maintain professionalism, neutrality, and respect toward all paying members.

Not sure how it's possible for you guys to send a 674.75 dollar bill to collections when you didn't even send me a bill. I literally said I was only trying this out that for 2 week trail, which I paid for upfront. Then you guys offering a discount, a cheap rate at a dollar a month or something like that, but then you get me in there and tell me I have to have an account for a year to get that rate. SMH. Now, how am I supposed to dispute something on my credit. I do not suggest to ever go to that establishment because you will be lied to. I was told I could cancel at anytime. Well, that was a lie because they say they never said that. I tried to dispute it with internal credit systems that they sent it to and he hung up on me. SMH.

I have contacted Anytime Fittness by email JeffersonGA@anytimefitness.com, as well as in the office to cancel my membership with a 30 day notice by email. I was just told by Brooke in the Jefferson,GA office that I owed $80. I sent an email on 12/30/2025 to the Jefferson email address of my cancellation. It's the left hand not knowing what the right hand is doing. I would never recommend Anytime Fitness to anyone.

This place is ridiculous. They do NOT tell you that they won’t cancel unless you’re moving or injured. Expect multiple random charges on your account, along with the bi-weekly charges. I paid for 4 training sessions, $160. I was then charged $40 bi-weekly for training when that was not what I told would happen. They tried to make me pay $500 a month for training, and laughed in my face like it was funny. Absolutely the worst mistake, now having to pay $500 to cancel training that I did not ask for.

As noted under "cons" on consumer affairs.com I continue to battle with them over hidden fees and canceling my memberships. A very sketchy operation. No one ever answers the office phone and they are terrible at returning phone messages. Month to month membership means month to month membership, but not in their world. The most shameful customer service I have ever come across.