Anytime Fitness Reviews

I've been a member of the Brooklyn MI location for 2 years. I like the atmosphere and the friendly staff. Angie is amazing! She keeps the gym clean and stocked with cleaning supplies to use on the equipment. There are bigger gyms around. I like the size of the gym in Brooklyn, MI. Thank you

I have been working out at the Anytime Fitness gyms at Pin Oak and Fulshear for several years now. I started out working out by myself; however, I found that working out with a trainer was a better use of my time and really improved my strength and endurance. The equipment is always clean and efficiently arranged. This combination of immaculate equipment and flexible hours perfectly suits my training routine. The flexible schedules and multiple locations with excellent trainers has undoubtedly improved my strength, conditioning and overall health!

I have found Anytime Fitness personnel to be personable, friendly, and professional. Spencer, McKenzie (sp), Clint, and Alexis (sp) form an effective team always eager to assist. The facility in Pace, FL, is clean and comfortable.

I am 6 months pregnant. I need every dollar I have to pay for my medical bills as well as my child that is about to be born. I tried explaining this on the phone and that I can no longer afford to pay for the membership because of a life altering change. The employee was rude and sarcastic while I was crying on the phone trying to explain my situation and refused to work with me. This company is very unprofessional and inconsiderate of others who are struggling to make ends meet and who do not have the extra cash to spare anymore. They only care about their contract and making money. They do not care about their customers and people's financial situation.

Worst decision I've make. Must warn others. Took 3 months to cancel. Unhelpful thieves. If you have depression don't this, they will run you down and make you feel backed into a cover. With what they charge just buy your own gear.

The Santa Maria location is horrible. I have attempted to cancel my membership several times because I am working farther from the location in a completely different town. There is no Anytime Fitness where I work. They requested a copy of a utility bill. I sent that and they are still unwilling to cancel it by giving me the excuse that there is a location close to where I live... but I WORK an hour away and will not be attending this gym. DO NOT sign up.

I was a member of Anytime Fitness in South Portland, Maine. I went in and personally canceled my membership with the management in person and the manager Toure Wallace told me I was all set. He would take care of it. I was charged again for March and went back in in April impersonally talk to Toure again and he apologized and said he would take care of it. I continue to be charged through June and appeal to the parent company who eventually canceled my membership and told me I needed to appeal to the local Anytime Fitness management for any refunds. After a dozen emails, and a dozen visit back to the local branch, which Toure was never on site.

If I could rate this gym is would be no stars. The gym is very unorganized, well having a very rude staff. Once you sign up you are obligated to pay for a whole year with no cancellation. The owner Bryan ** gloated about how he owned 5 businesses in Colorado and expressed that he didn’t care that I wanted to cancel and said I’m forced to pay a whole year without any chance of cancellation. This gym is a scam. The weights aren’t even worth the price and the owner is rude and has zero care for his customers

Horrible gym. All over Baton Rouge the equipment is out of date and truly I feel they are overpriced. 25$ every 2 weeks is a scam!

Worst experience with a 16 week program and its policy. They auto charge even talking several time after program ends.

This review is for the Anytime Fitness in Reading, PA. The facility is clean and the equipment is modern, but the culture is built for novice and casual lifters, not anyone with real training experience. I was interrupted mid‑set by a young trainer delivering a scripted “don’t slam the weights” line during a completely controlled final rep on a lat pulldown. After 50 years of lifting, I know the difference between intensity and abuse of equipment. The explanation I was given — that “titanium stacks can crack or break” — simply isn’t realistic. Commercial cable stacks are steel plates riding on guide rods designed to take far more impact than a normal, controlled return. If they were as fragile as described, every gym in America would be replacing stacks weekly.

My Anytime Fitness located in Mequon WI is amazing. Very clean and the gym manager Cole is extremely nice. This is the only AF that I have liked. So many of them are worn down and dirty.

Very poor management by current manager, Heather. She displays discrimination & makes decision based on who the person is that complains. Surely Anytime Fitness can find someone with higher intelligence & customer service skills. Thankfully, I am in the process of moving out of the country in the near future.

The gym on Georgia Street Amarillo is always clean, the management Ben is a very friendly and awesome with every member, the staff has a lot of respect for all members, this gym is extremely clean. Machines are always working.

The conduct of the owner at this facility reflects a pattern of unprofessional, hostile, and negligent behavior that appears to be in direct conflict with the operational standards, member service obligations, and brand expectations associated with the Anytime Fitness franchise system. Anytime Fitness markets itself as a safe, supportive, and community-based environment. Many members—including teenagers and young adults—utilize the gym as a constructive outlet for mental clarity, personal discipline, and healthy routines. A facility of this nature carries an implicit responsibility to maintain professionalism, neutrality, and respect toward all paying members.

Not sure how it's possible for you guys to send a 674.75 dollar bill to collections when you didn't even send me a bill. I literally said I was only trying this out that for 2 week trail, which I paid for upfront. Then you guys offering a discount, a cheap rate at a dollar a month or something like that, but then you get me in there and tell me I have to have an account for a year to get that rate. SMH. Now, how am I supposed to dispute something on my credit. I do not suggest to ever go to that establishment because you will be lied to. I was told I could cancel at anytime. Well, that was a lie because they say they never said that. I tried to dispute it with internal credit systems that they sent it to and he hung up on me. SMH.

I have contacted Anytime Fittness by email JeffersonGA@anytimefitness.com, as well as in the office to cancel my membership with a 30 day notice by email. I was just told by Brooke in the Jefferson,GA office that I owed $80. I sent an email on 12/30/2025 to the Jefferson email address of my cancellation. It's the left hand not knowing what the right hand is doing. I would never recommend Anytime Fitness to anyone.

This place is ridiculous. They do NOT tell you that they won’t cancel unless you’re moving or injured. Expect multiple random charges on your account, along with the bi-weekly charges. I paid for 4 training sessions, $160. I was then charged $40 bi-weekly for training when that was not what I told would happen. They tried to make me pay $500 a month for training, and laughed in my face like it was funny. Absolutely the worst mistake, now having to pay $500 to cancel training that I did not ask for.

As noted under "cons" on consumer affairs.com I continue to battle with them over hidden fees and canceling my memberships. A very sketchy operation. No one ever answers the office phone and they are terrible at returning phone messages. Month to month membership means month to month membership, but not in their world. The most shameful customer service I have ever come across.

I went to the gym and the owner accuse me of inappropriate touching just by shaking it somebody’s hand while greeting them as well as giving somebody their phone while they were walked while they were taking up two machines. This is slander. This manager by the name of Matt is inappropriate and the accusations are inappropriate. I will sue him to the fullest extent of the law. He is incapable of running and managing the gym. The gym is dirty. It hasn’t been clean continuously. The only time I clean is once a Week. OK there’s an adequate systems. They don’t dust the weights. They don’t respect people that use the machines. None of the weights are re-rack or put away. Nothing is enforced in place. One of the bathrooms lock is broken.

Gym always clean, Manager is Amazing, Members are great, I never had an issue with staff or billing, easy parking, 24 hrs, tanning, showers, competitive pricing, I would recommend anymore to join here.

The worst gym experience I've ever had. Our term is up and they still won't let us out, and they seem to have fudged the dates in their system to their benefit. Both the payment processors, ABC Fitness and the local club have stopped taking my calls, and the regional manager didn't even look into the issue and won't respond to my emails. I have consulted an attorney and plan to sue.

Got a membership and started a training program in September. Was NOT made aware that the training program was a 12-month contract. I had to dig through my emails to find the paperwork for this contract, which I was never showed by the way upon "signing". The signatures for the cancellation terms which requires you to pay for the remaining half of the contract were waived without my consent. I was never showed these terms that had to be signed on. I wasn't even aware that there was a contract until I tried to cancel.

This place is often used just for the showers, especially at night. If you don't mind the smell of sharing confined space with homeless people while working out, this is the gym for you. The equipment is ok, but old. The space is big, but the safety is not great. Also twice the price compared to local gyms and really poor customer behaviours.

Worst gym ever. Refuse to cancel memberships. Threaten you. Dirty gym. Rude customer service. That's if you can understand them. Harassing day and night. I'm disabled on oxygen. They refuse to cancel membership.

I was a member of Anytime Fitness for a year, paid all my fees and ended my membership, until everything became a nightmare. I checked my credit card statement and for a month, I was charged $50 (a month membership fee) without my consent, after I ended my contract with the gym. Very confused, I got a hold of my credit card customer service. They informed me, Anytime Fitness created a virtual token which means they can charge my credit card, even if my credit card is new and the gym doesn't know about it. I called Capital One and asked to end my contract with the gym. After ((4)) new credit cards without the gym knowing of them, they STILL charged my card. Extremely frustrated and frankly very pissed off, I tried to get a hold of the gym by phone number and e-mail several times with no response. I wanted a refund for payments I did not authorize and I was stuck.

Beware! This company has a lot of small print.... and a very long contract that they are hoping you don't read in its entirety. Let me help you .... Don't be in a rush to sign like we were...! The representative won't be upfront about the contract .... They leave little tidbits out such as a $54 gym enhancement fee every 6 months added to your payments. Let me explain.... I had a car wreck which led to surgery. I am unable to workout due to an injury. I went to the gym twice before I was told I needed surgery .... I emailed them to cancel after explaining that I would need surgery.

I joined Anytime Fitness a year ago. Then came down with some serious medical issues. When I went in to cancel my membership, the manager told me I would need a note from my doctor. Since when do you need a doctor's excuse to end a membership for anything? This isn't high school. I sincerely doubt she will even cancel it and I shouldn't have given her my FOB. I'm sure I'm going to regret ever joining.

I was a loyal member of Anytime Fitness Washington for over 10 years and even stayed on during COVID to help support them so they wouldn’t go out of business. When I finally needed to cancel, the experience was terrible. They absolutely would not work with me unless I came in person during business hours. That’s impossible for me—my husband is a quadriplegic, and between work and his care, I can’t just drop everything to come in when they demand it.

Moved into the area looking for a gym, thought I would give Anytime Fitness a try. A lady we will call her Mrs M told me they had 2 options one with a contract and the other without. I told her I was not looking for a contract just something I could do month to month. She said it would be around 35.00 per month but that there was a 40 dollar sign up fee. She said she can waive the fee if I wrote a good review. Which, she had me do right on the spot. I thought 35 a month for a gym with no pool no sauna no activities just free weights and cardio machines was an ok deal. Besides I didn't need much. Come to find out after a month of being there she was charging me around 35.00 every 2 weeks. So I go in to cancel since this was not what we agreed. Now all of a sudden she says that im late 34.00 something and that she cannot cancel and that I signed a contract, when this is the opposite of what I agreed to.

I am filing a formal complaint regarding the Bayshore, FL Anytime Fitness location. On multiple visits, the facility has had severe water damage and a strong, persistent odor consistent with mold or standing water. The smell has been so strong that it was difficult to work out, raising serious concerns about indoor air quality and overall sanitation.

Horrible trying to cancel a membership for our daughter who was in Billings, MT attending college. She explained that she would not be there for a full year since her college semester ended earlier and they said she could cancel it if there was not another Anytime Fitness within 30 miles of her permanent address, which is the case. After two years they will not cancel the membership and have put our daughter in to collections so her credit is affected negatively. I have heard of these gyms doing this but now know firsthand it is true. The owner of the franchise won't respond and neither will the corporate entity.

I am disgusted with this company. They have been charging us for an account that doesn’t exist for the past 5 years. They proceeded to sign up a new account 18 months ago so they’ve been charging us for two accounts (under same contact info) and are not willing to give us anything back. All they care about is getting our money.

I travel a lot and thought Anytime Fitness would be a good fit for me. I bought a 6 month membership from a promotion that literally says I can go to any gym but when I tried to get started they said I could only use it at the local gyms. Blatant lie or false advertising?

The only feature of anytime fitness that may make it a preference over other gyms is that it is open 24/7. Cleanliness: Their locations, while not dirty, tend to be grungy feeling. Equipment: The equipment is okay, nothing special, similar to what you should expect at most gyms. Cost: Average - high, if you are willing to lock into a contract you can knock a few bucks off. Even then, the bi-weekly billing makes them more expensive than any other gym in town if you were to take advantage of their similar deals.

I’ve never been a member of Anytime Fitness, so I wasn’t sure how they operated. I did some research online and found some reviews (both negative and positive) and general info, so I decided to check them out. A couple of days ago, I tried calling multiple times—no answer. I figured I’d go in person, but when I showed up around 10 a.m., no one answered the door.

I want to take this time to recognize General Manager Camryn **. She sets a warm welcome to all gym members that resonates throughout the gym. Her upbeat personality makes the space inviting for both first time members and seasoned gym goers alike. Camryn’s commitment to cleanliness and excellence is evident from the spotless restrooms to the purple turf. Her leadership has created an environment where members feel motivated and supported which is a direct contribution to the growth of the gym. The increased membership speaks volumes about their success and shows that her and the team really cares about everyone’s health. Thank you Camryn for caring about my health.

Absolute harassment. I canceled my membership and they will not stop harassing me. I blocked them from taking any more money. Horrible scam!! Do not ever sign anything as they will steal from you until you are dead. The emails are daily and 10 phone calls a day over $80.00 that I did not pay them for the month's notice.

Bad place. Bad contracts. Bad communication. To close membership they are cunning and make a lot of problems. you have to call, you have to wait, they started charging double the cost, they charged $200 more in 5 months

Signed up in White Oak Texas and key fob wouldn't work anywhere else. The other Anytime Fitness centers could see that I was still in good standing, but my key fob was a joke. I often sat outside waiting on someone else to open the door for me like a bum. Gym box got me good one year too. Paid for a year, and a month later they sold out to the purple and yellow gym. 🟣 🟡🤮 They didn't recognize my recently paid membership and I got screwed. I typically work out at home because of these jackass situations with the key holders of popular idiots. Been pumping iron for 37 years and I won't stop for fake snobs or thieves.