Anytime Fitness Reviews

I've been a member of the Brooklyn MI location for 2 years. I like the atmosphere and the friendly staff. Angie is amazing! She keeps the gym clean and stocked with cleaning supplies to use on the equipment. There are bigger gyms around. I like the size of the gym in Brooklyn, MI. Thank you

I have been working out at the Anytime Fitness gyms at Pin Oak and Fulshear for several years now. I started out working out by myself; however, I found that working out with a trainer was a better use of my time and really improved my strength and endurance. The equipment is always clean and efficiently arranged. This combination of immaculate equipment and flexible hours perfectly suits my training routine. The flexible schedules and multiple locations with excellent trainers has undoubtedly improved my strength, conditioning and overall health!

I have found Anytime Fitness personnel to be personable, friendly, and professional. Spencer, McKenzie (sp), Clint, and Alexis (sp) form an effective team always eager to assist. The facility in Pace, FL, is clean and comfortable.

My Anytime Fitness located in Mequon WI is amazing. Very clean and the gym manager Cole is extremely nice. This is the only AF that I have liked. So many of them are worn down and dirty.

Worst experience with a 16 week program and its policy. They auto charge even talking several time after program ends.

This review is for the Anytime Fitness in Reading, PA. The facility is clean and the equipment is modern, but the culture is built for novice and casual lifters, not anyone with real training experience. I was interrupted mid‑set by a young trainer delivering a scripted “don’t slam the weights” line during a completely controlled final rep on a lat pulldown. After 50 years of lifting, I know the difference between intensity and abuse of equipment. The explanation I was given — that “titanium stacks can crack or break” — simply isn’t realistic. Commercial cable stacks are steel plates riding on guide rods designed to take far more impact than a normal, controlled return. If they were as fragile as described, every gym in America would be replacing stacks weekly.

Very poor management by current manager, Heather. She displays discrimination & makes decision based on who the person is that complains. Surely Anytime Fitness can find someone with higher intelligence & customer service skills. Thankfully, I am in the process of moving out of the country in the near future.

The gym on Georgia Street Amarillo is always clean, the management Ben is a very friendly and awesome with every member, the staff has a lot of respect for all members, this gym is extremely clean. Machines are always working.

The conduct of the owner at this facility reflects a pattern of unprofessional, hostile, and negligent behavior that appears to be in direct conflict with the operational standards, member service obligations, and brand expectations associated with the Anytime Fitness franchise system. Anytime Fitness markets itself as a safe, supportive, and community-based environment. Many members—including teenagers and young adults—utilize the gym as a constructive outlet for mental clarity, personal discipline, and healthy routines. A facility of this nature carries an implicit responsibility to maintain professionalism, neutrality, and respect toward all paying members.

Not sure how it's possible for you guys to send a 674.75 dollar bill to collections when you didn't even send me a bill. I literally said I was only trying this out that for 2 week trail, which I paid for upfront. Then you guys offering a discount, a cheap rate at a dollar a month or something like that, but then you get me in there and tell me I have to have an account for a year to get that rate. SMH. Now, how am I supposed to dispute something on my credit. I do not suggest to ever go to that establishment because you will be lied to. I was told I could cancel at anytime. Well, that was a lie because they say they never said that. I tried to dispute it with internal credit systems that they sent it to and he hung up on me. SMH.

I have contacted Anytime Fittness by email JeffersonGA@anytimefitness.com, as well as in the office to cancel my membership with a 30 day notice by email. I was just told by Brooke in the Jefferson,GA office that I owed $80. I sent an email on 12/30/2025 to the Jefferson email address of my cancellation. It's the left hand not knowing what the right hand is doing. I would never recommend Anytime Fitness to anyone.

This place is ridiculous. They do NOT tell you that they won’t cancel unless you’re moving or injured. Expect multiple random charges on your account, along with the bi-weekly charges. I paid for 4 training sessions, $160. I was then charged $40 bi-weekly for training when that was not what I told would happen. They tried to make me pay $500 a month for training, and laughed in my face like it was funny. Absolutely the worst mistake, now having to pay $500 to cancel training that I did not ask for.

As noted under "cons" on consumer affairs.com I continue to battle with them over hidden fees and canceling my memberships. A very sketchy operation. No one ever answers the office phone and they are terrible at returning phone messages. Month to month membership means month to month membership, but not in their world. The most shameful customer service I have ever come across.

I went to the gym and the owner accuse me of inappropriate touching just by shaking it somebody’s hand while greeting them as well as giving somebody their phone while they were walked while they were taking up two machines. This is slander. This manager by the name of Matt is inappropriate and the accusations are inappropriate. I will sue him to the fullest extent of the law. He is incapable of running and managing the gym. The gym is dirty. It hasn’t been clean continuously. The only time I clean is once a Week. OK there’s an adequate systems. They don’t dust the weights. They don’t respect people that use the machines. None of the weights are re-rack or put away. Nothing is enforced in place. One of the bathrooms lock is broken.

Gym always clean, Manager is Amazing, Members are great, I never had an issue with staff or billing, easy parking, 24 hrs, tanning, showers, competitive pricing, I would recommend anymore to join here.

The worst gym experience I've ever had. Our term is up and they still won't let us out, and they seem to have fudged the dates in their system to their benefit. Both the payment processors, ABC Fitness and the local club have stopped taking my calls, and the regional manager didn't even look into the issue and won't respond to my emails. I have consulted an attorney and plan to sue.

Got a membership and started a training program in September. Was NOT made aware that the training program was a 12-month contract. I had to dig through my emails to find the paperwork for this contract, which I was never showed by the way upon "signing". The signatures for the cancellation terms which requires you to pay for the remaining half of the contract were waived without my consent. I was never showed these terms that had to be signed on. I wasn't even aware that there was a contract until I tried to cancel.

This place is often used just for the showers, especially at night. If you don't mind the smell of sharing confined space with homeless people while working out, this is the gym for you. The equipment is ok, but old. The space is big, but the safety is not great. Also twice the price compared to local gyms and really poor customer behaviours.

Worst gym ever. Refuse to cancel memberships. Threaten you. Dirty gym. Rude customer service. That's if you can understand them. Harassing day and night. I'm disabled on oxygen. They refuse to cancel membership.

I was a member of Anytime Fitness for a year, paid all my fees and ended my membership, until everything became a nightmare. I checked my credit card statement and for a month, I was charged $50 (a month membership fee) without my consent, after I ended my contract with the gym. Very confused, I got a hold of my credit card customer service. They informed me, Anytime Fitness created a virtual token which means they can charge my credit card, even if my credit card is new and the gym doesn't know about it. I called Capital One and asked to end my contract with the gym. After ((4)) new credit cards without the gym knowing of them, they STILL charged my card. Extremely frustrated and frankly very pissed off, I tried to get a hold of the gym by phone number and e-mail several times with no response. I wanted a refund for payments I did not authorize and I was stuck.

Beware! This company has a lot of small print.... and a very long contract that they are hoping you don't read in its entirety. Let me help you .... Don't be in a rush to sign like we were...! The representative won't be upfront about the contract .... They leave little tidbits out such as a $54 gym enhancement fee every 6 months added to your payments. Let me explain.... I had a car wreck which led to surgery. I am unable to workout due to an injury. I went to the gym twice before I was told I needed surgery .... I emailed them to cancel after explaining that I would need surgery.

I joined Anytime Fitness a year ago. Then came down with some serious medical issues. When I went in to cancel my membership, the manager told me I would need a note from my doctor. Since when do you need a doctor's excuse to end a membership for anything? This isn't high school. I sincerely doubt she will even cancel it and I shouldn't have given her my FOB. I'm sure I'm going to regret ever joining.

I was a loyal member of Anytime Fitness Washington for over 10 years and even stayed on during COVID to help support them so they wouldn’t go out of business. When I finally needed to cancel, the experience was terrible. They absolutely would not work with me unless I came in person during business hours. That’s impossible for me—my husband is a quadriplegic, and between work and his care, I can’t just drop everything to come in when they demand it.

Moved into the area looking for a gym, thought I would give Anytime Fitness a try. A lady we will call her Mrs M told me they had 2 options one with a contract and the other without. I told her I was not looking for a contract just something I could do month to month. She said it would be around 35.00 per month but that there was a 40 dollar sign up fee. She said she can waive the fee if I wrote a good review. Which, she had me do right on the spot. I thought 35 a month for a gym with no pool no sauna no activities just free weights and cardio machines was an ok deal. Besides I didn't need much. Come to find out after a month of being there she was charging me around 35.00 every 2 weeks. So I go in to cancel since this was not what we agreed. Now all of a sudden she says that im late 34.00 something and that she cannot cancel and that I signed a contract, when this is the opposite of what I agreed to.

I am filing a formal complaint regarding the Bayshore, FL Anytime Fitness location. On multiple visits, the facility has had severe water damage and a strong, persistent odor consistent with mold or standing water. The smell has been so strong that it was difficult to work out, raising serious concerns about indoor air quality and overall sanitation.