Simplicity Sofas Reviews

Online ordering was easy. Any question answered promptly.

Simplicity Sofas customer service is great. Haven't utilized the mattress yet but I needed something that would fold out. We had to do two different orders because the springs and some of the bolts were messed up on the first order. But the owner took care of it and shipped out another one. The experience is good and I appreciate it.

I was looking for a sofa that could be taken into an attic and found Simplicity Sofas on the web. They have very high quality product. Their CS team is very helpful in figuring out what fabrics we wanted and were not trying to oversell items that we didn’t need. They asked us the kind of family we had, how old they were, what kind of messes they made and what the most cost effective fabric would be. They worked with us and we were able to get the sofa bed at our price range and we could also very easily get it up into an attic space that works very nicely.

A truly amazing company with excellent customer service!! The quality and craftsmanship of their furniture far exceeds anything on the market today. Well worth the money, you will not be disappointed!

I'm very happy with my experience with Simplicity Sofas. Everything seems to be very well made and holding up well, so far. In addition, I corresponded with the owner via email because I had some specific questions about the sofa and they were very quick to respond and very good about communication.

In 2011 we purchased a restored victorian home. We soon discovered that one room in particular had a door width opening of only 27"! Needless to say, none of our upholstered furniture even came close to going through the narrow door opening. That's when we discovered Simplicity Sofas. Their furniture, designed to fit through narrow openings like ours, is great. It went together very easily. Felt sturdy and still does today, five years later.

I love the quality of our furniture purchased from Simplicity Sofas. Though we don't use it a whole lot, we’ve had a pretty good experience with it. We're really happy with it and have no complaints. Their customer service team was also really good. They were easy to work with.

I love the furniture I bought from Simplicity. I bought from another well-known brand but Simplicity’s quality is even better. I was very pleased with the look and the feel of it. They did the assembly for us on site and did a fantastic job - very clean, so nothing to complain about. Their customer service team was also very responsive. They’re returning emails on the spot. I won’t hesitate to buy from them again if I have to.

Simplicity Sofas' quality products were beautiful. The gentleman that owns the company is so available and their policies are so great. It's very unusual to deal with a manufacturer who is so strongly supportive of his product. He feels so confident of his product and it's a very different experience than I've ever had in purchasing not only furniture, but any products that service is outstanding. Their customer service is beyond exceptional. They follow up to find out how we felt about our experience and how we liked their product. I totally compliment them on doing an outstanding job in their marketing and delivery of an excellent product. Very easy to put together and it's top quality.

It’s always been great with Simplicity Sofas. It’s a locally owned business and I can get a human who owns the business on the phone when I call. The furniture that I purchased has a very high quality.

The customer service team of Simplicity Sofas was really good, extremely helpful, and very informative. The quality of the furniture that I purchased from them was excellent. The sofa also came in pieces and it was super easy to put together. I have recommended Simplicity Sofas to others.

The customer service at Simplicity Sofas was excellent. Our purchase wasn’t delivered on time but they refunded me for the shipping. So far, the quality of my purchase is good. I’ve only used it four times, but everything’s been fine and it’s worked great. It was a wonderful experience.

The reps from Simplicity Sofas were very helpful. We got exactly what we ordered and we're very happy with it so far. It's very good quality.

I was looking for a sturdy piece of furniture that was made in the USA that could be an heirloom piece. I didn’t want to spend a lot of money on a sofa that I couldn’t pass down to my kids or that wasn’t going to last. But Simplicity Sofas was something that’s going to last. Their quality is excellent. I spent a lot of money on a couch and I got a big one, too and it's awesome. The reps were also very patient and answered every single one of my questions. They were fantastic and that’s exactly what I wanted.

We were looking for a piece of furniture made in the United States so we researched about Simplicity Sofas. Working on site with their team was a fantastic exchange. They’re very knowledgeable, friendly, informative and very relaxed. The sofa we purchased has exceptionally great quality. They're above and more compared to the other furniture we've purchased in the past.