Simplicity Sofas

Our experience with Simplicity Sofas was exceptional. We wanted a small sectional for our condo and researched 14 pages of Google hits, visited furniture stores in Maryland and Virginia, and concluded that a small sectional did not exist. Out of desperation, we Googled furniture manufacturers in High Point to see if a road trip might be worthwhile and that's when we learned of Simplicity Sofas. Specializing in customizable small space furniture, we found our 7' sectional. Because there is no showroom, we were apprehensive about purchasing furniture online based solely on pictures and descriptions; however, the 90% "5-star" reviewer ratings about quality and service, along with additional references from the owner of other verified positive reviews, got our attention.

Simplicity Sofas makes furniture that will fit into an RV. The quality is excellent and it looks like furniture you’re buying for your house. I bought a couch that was 81 inches long with a love seat and I also bought an ottoman. Simplicity also has an excellent customer service. I first dealt with them on the telephone and I told them what I was interested in and they asked me to send pictures of what the inside of the RV looks like so they can get an idea of what kind of swatches to send me and when I had any kind of questions they got back to me within an hour or two either through email or call. The cost is reasonable and their warranty is great. Their warranty is for the cushions with the life of the sofa of your furniture, if you have problems with the cushions, you just let them know and they will send you new inserts to go inside of it. They claim it's guaranteed forever.

Simplicity Sofas has kept every posted promise and guarantee regarding our new sofa. They have sent out many parts to get the sofa and accessories to fit our needs just right over a period of weeks. I have not seen this kind of service from a furniture company before; from what I can tell, they are doing great things over there.

I was looking for a couch that had a better foam density because my husband was having back problems from sitting on our soft sofas. I found Simplicity Sofas online and the fact that they're made in America is always a good deal. They also have childproof on fabrics and are child-friendly so I don't chase my grandchildren around and worry about the furniture all the time. The hardest part was for my husband to get the boxes into the house and I couldn't help because I was sick. We didn't get the right legs for the couch with the order so I called and I got them within a day or two. Also, the color is good. I got my swatches right away and I didn't have to wait two weeks. Everything was prompt and it happens that pillows are free the day I ordered it. I had just replaced a cushion cover because a stain wouldn't come out. I also liked the fact that I could send in a broken part if such a thing happens.

I was looking for a sleeper sofa on the website Houzz and found Simplicity Sofas. It was the only sleeper sofa that I could get into a garage apartment upstairs. It comes apart and I put it back together in the room and it fits. The overall quality of the furniture is very good and every interaction I've had with the company has been delightful. It's been a lovely experience with Simplicity Sofas.

We just moved to North Carolina and I was skeptical of buying something. I did all the research and went online. And we were looking at different places. The owner, Jeff said, "Well, you can come down to our place and see if you'd like them." He's close to High Point and we're in Raleigh. It's an hour and half drive. So we went there. We dealt directly with Jeff and our experience was very good. He gave us a tour of the warehouse and showed us how the products were made. That sealed the deal for me. We love the furniture. It matches with our decor very well because we have rustic modern style. And the modern sofa and the two chairs sit very well.

I was looking for a North Carolina furniture company instead of going to one of these stores that has a thousand of furniture made. We had some new furniture delivered from this other store, and the day they delivered it, it looked like it was 30 years old because the fabric was wrinkled. But the furniture that I got from Simplicity Sofas was beautiful. I ordered the special down feather seats and pillows. It’s so comfortable and it's only a couple of months old, but it doesn't look worn at all. It looks perfect and we love it. One would have thought that putting it together was gonna be crappy, but it’s easy to do. It was very pricey, but it was what I wanted. And we got high quality.

Everyone was very communicable throughout the purchase and delivery process. Sample fabric was sent and communication over e-mail was consistent and timely. The delivery also went very smoothly and the set-up happened efficiently with the delivery workers taking away all the trash and leaving the sofa as asked. It was a bad weather day and they were still professional and polite. I would definitely recommend the company to a friend looking for new furniture. The setup was easy and the Brandon sofa is great!

We visited their facility to see how they handcrafted the sofas. Impressive, so we ordered a Megan sleeper sofa. Slight delay with the fabric, but worth the wait as final product was outstanding! Delivery went without a hitch. All in all we would recommend this company without reservation.

While in the process of furnishing a small, beachfront condo about 5 years ago, my husband and I had the opportunity to stop in at the Simplicity Sofas showroom, knowing very little about their products. By the time we left, we were excited about our purchase of a small sofa, a slipcover, and air mattress that were perfect for our space and could sleep a couple of small grandchildren. It arrived promptly, was so easy to put together, and it looked great.

We ordered a sofa for the dining room in an older house, with a small entry way. I stumbled on Simplicity while searching online. At first, I had concerns making such a large investment online. But I called them, and immediately felt more comfortable learning about the company, their process of helping me select fabric, design, etc. Their customer service and knowledge of furniture, and dedication to quality, is excellent. We made the decision to purchase the sofa and are very satisfied with it.

I ordered a mid-sized sofa, armchair, and ottoman in the Megan style with custom "ears" on the back cushions to fit over the furniture arms. We have a rec room with a very narrow, winding entrance, and had to find furniture that could be taken into the room in pieces and disassembled to take back out. Simplicity Sofas furniture was the only ready-to-assemble, mid-priced, well-constructed furniture in designs we liked. Jeff provided lots of assistance in deciding on the details of the the mid-size sofa, armchair, and large ottoman that we ordered. When we liked the colors available in one line of leather but the softer hand of a second line line, Jeff had several more color samples from the second leather line sent to us directly from the leather company.

The full-size sofa, loveseat, and ottoman look so beautiful on our bamboo flooring. Just stunning!!! The neighbors came by to check out our new furniture. Three families on our street own RVs. They were all impressed. My sister and her husband own a small yacht in Florida. I will be sending her photos. I am so very impressed with the upholstery. Beautiful!!!

I had purchased my sofa with firm cushions. It took me a while to finally admit to myself I had ordered the wrong cushions. I called Jeff at Simplicity Sofa and explained the situation and he was very understanding. He asked a few intelligent questions and told me he would send me some different cushions and taller sofa legs. The end result was great. You could not ask for better after the sale service!

After much research and deliberation, I decided to order the full-size Megan Sofa and Chair for my living room. I was looking for a product that was stylish, durable, Made in the USA and highly rated by customers. I was not disappointed! The whole experience, from ordering to delivery to follow-up from the staff and owner, showcases this company's outstanding quality and customer service. Even the UPS Freight driver was courteous and accommodating.

I searched for quality sofas online and found Simplicity Sofas through ConsumerAffairs. I looked at it and decided to go with them. The reviews were so excellent and their people were so wonderful about wanting their customer to be happy. They're the only place I would feel safe ordering from online without first seeing and sitting on the furniture.

My furniture from Simplicity Sofas is top notch. One can tell it’s crafted and custom made by a craftsman rather than just a production line putting out thousands. I spoke with the owner several times and I felt that I was buying something that somebody had made and that they cared about it. The other furniture persons were impersonal.

I went online looking for some reputable quality furniture. At first I was hesitant to buy anything online, especially furniture. But being a furniture repairman many years ago, I know what makes a good furniture. When I read about Simplicity Sofas, I thought that how they approach their factory and their way of making furniture by addressing complaints were fantastic. The more I read about them and their reviews, the more I decided I wanted to do business with them.

The quality of the furniture that I purchased from Simplicity Sofas is very good. It's what made me buy from them. My experience with the customer service team also went smoothly. I did call once prior to ordering to get some more swatches that I needed through the mail and they were very accommodating. Then I e-mailed because I wanted a sofa before the holidays, and they were able to accommodate that, too. The owner himself e-mailed me and said they would do their best to get it out a little bit early, so that was pretty impressive. I also got follow-up e-mail from Simplicity asking me how I made out and so forth, so that was nice, too. It was a very positive experience. Simplicity Sofas has exceptional service and quality.

I was skeptical about ordering a sofa online but Simplicity had the size I wanted, the fabric was excellent and I was tired of shopping around and finding nothing. I am glad I took the leap. After we received the sofa, my husband wanted softer cushions and they sent them out as promised. I will never buy from anywhere else but Simplicity.

Simplicity Sofas was an absolute pleasure to deal with. My sofa arrived on time, and is even better than I had hoped for. I had such a hard time trying to find half-decent furniture that would fit through my extremely narrow doorway. I was initially nervous about ordering something I hadn't tried out in a store as well. In the end, I don't feel like I had to "settle" on this couch at all though! I would order this couch again in a heartbeat! It is gorgeous, sturdy, well-crafted, and very comfortable. They sent several free fabric swatches, and even sent several additional ones they thought I might like based on the samples I had requested. Communication was proactive and polite. I will recommend to friends, even if they don't have narrow spaces to contend with.

Simplicity Sofas is a very efficient company. I like their products. They're very good. Their customer service team were very attentive. They answered all of my questions and sent me the swatches. I prefer working with them over local furniture dealers because it was just what I was looking for. I had to put it in and get some full sofa up some narrow steps, and it came in parts, and they were easy to handle. Once I got all the parts up into the apartment, it was very easy to assemble. I had a pleasant experience with them.

I searched on the internet for furniture that would fit through a small opening and got Simplicity Sofas. They have a good product and their customer service was great. They were very responsive about two issues. One is having to do with delivery and they solved that problem because I wanted to get my purchase delivered in time for a visitor that we were hosting. Then, there's a mattress that one can buy that converts the sofa into a bed and they send a pump that blows up the mattress. The pump died within the first couple of times I used it so I complained to them about that and they sent me a new one.

Simplicity Sofas are really well made, comfortable, classy-looking and easy to assemble. Their customer care is first rate. After a long search for the perfect sofa, we chose a Simplicity Sofa and are thrilled with the results. Jeff Frank, the owner is a pleasure to deal with.

I was interested in Simplicity because they got such great reviews and I couldn’t find anybody who had any problems with them. When I called, I talked to the owner and he’s very nice. He said that their furniture was guaranteed one year so I had one year to return it if I didn’t like it and they would even pay the shipping. That's the reason I bought the couch online without seeing it. I like it but it’s very uncomfortable on my back. I’ve tried to sit in it for six months and my back bothers me on it.

We had the back pillows and the loft had gone out of them over the last four years. I ended up talking with the owner of Simplicity Sofas and they sent us new filler for the pillow then we changed the materials in the meantime. They were super on customer service. The quality of their products is outstanding. I'm an engineer by training and when I looked at the way this stuff is built and the materials that they use for the upholstery, I was blown away.

I was looking for a sofa and found it online. We decided to go see what the place looked like and when we got there, the people were so friendly and helpful. We were there for a while and they helped us pick out the color. They delivered the sofa to our house and were very sweet and nice. We've had a few people use the sofa bed and they said that it was excellent because it's like an air mattress and it works really super well. We love it.

We were initially introduced to Simplicity Sofas by my sister who knew that we were working within a confined space. After reviewing the very informative website, I called the "office" on a Sunday, and the owner, Jeff Frank, answered the phone. He was more than helpful and that is when our journey began. The dimensions and style of the Megan sectional fit our space perfectly. Then came the fabric selection. The company offers a wide variety of fabrics to choose from. After reviewing many samples (all employees were very patient with us) we finally settled on Marlow Dolphin.

We love the furniture we got from Simplicity Sofas. It's excellent. It was great with the customer service team. They were very helpful to us. We originally called Simplicity Sofas back in the summer, around July fourth, and we actually got the president on the line. He talked to us because there wasn't anyone else around. We had talked to him a couple of times. We weren't sure what color we wanted and they were very helpful and sent us about 25 samples of different fabrics to help us decide what color and which fabric we wanted. They said, "We'll send you a whole bunch of different grays," or whatever it was we were looking for. We got every sample variation you could think of and this was really great and made it easy for us to pick what to get.

We were very pleased with the quality of the sofa from Simplicity. I talked to the owner of the company and he helped us with purchasing it. The particular model we had didn't have a skirt on it but he arranged for us to have a skirt around the bottom of the sofa so I appreciated that. We got a queen size sofa bed that fit down the hall and into the particular room where we wanted it. That was what we were seeking to do and we haven’t been able to do it until then. Nothing is better than what we got from Simplicity.