Simmons Mattresses

This is the worst mattress that I have ever owned. I am sure that the factory will give me the runaround if I file a claim. If you are an "active" couple stay away from the Simmons beautyrest!!!!! It's destroying my sex life. From now on I will be trying a mattress for at least 30 days before I commit. SLEEP & my night time activities before bed ARE WAYYYY TOOOOO IMPORTANT to have a crappy mattress.

So I purchased a new (double) mattress from Sleep Country, after about 3 months I started to noticed a more uncomfortable feeling, the springs started to to poke at me into my ribs, my chest, knees, hips. My back pain got worse as the bed also started to to go wonky in areas and the top layer bunched up. Ok just got a runaround from the store and Simmons would not accept the claim because of the centre support. I have a DOUBLE BED!! A centre support would make no difference in the faults of this mattress!!...horrible business.. ??

Bought a Beautyrest Firm Mattress in January 2017. We had only used it for a few months and there started to be severe depressions where my husband and I sleep, we are not big people. Since it is our seasonal home we used it from Jan to March, left for the summer, and returned in the fall. Filed a claim against the 10 YEAR Warranty, Beautyrest denied our claim.

I purchased a Beautyrest Recharge Centerdale Plush 12-11-13 with a frame and box Springs from Unclaimed Freight. The mattress started bunching up and became lumpy, it was replaced with same mattress plus charged delivery $45, 1-23-15. Then again, same thing happened, now they had gone out of business, dealt directly with Simmons. They replaced with Silver 900 series $85 delivery. It's been two weeks and this one is lumping up too. I believe it's the same mattress with updated fabric and new name. Now I have to go check out their mattresses, find same price of $799 or upgrade, in addition pay difference, pay delivery and taxes and loose warranty and cannot return. The same priced ones are Silver also, same top which I imagine will lump too.

We bought this "mattress" 10 months ago and I'm here to tell you, it is the WORST mattress I have ever bought. And when I say bought, this thing wasn't cheap. After about 6 months this thing had two sinkholes that provided zero back support and now gives me severe lower back pain come morning. Mattress Firm obviously don't want to have anything to do with a customer who wants to return a defective, faulty, poorly made, etc after 120 days, which coincidentally was around the time I started to feel a little achy and began to question the mattress.

We bought Simmons Queen Mattress from Sleep Country store in 2016. It started sagging and springs at the end of the mattress going out. Initially we felt lump in the middle however we thought maybe it's new but slowly it started getting worse. We get up with back pain, tiredness and neck pains. The edge of the mattress has completely given out. It collapses when you sit on the edge, and you literally sink and roll off the edge. The sinking is so bad that I cannot sleep anymore.

We bought a Simmons Mattress from Spencer's TV and Appliances in Gilbert, AZ. The mattress started sagging on one side when it was less than a year old making it very uncomfortable to sleep on. Simmons sent an inspector out where he took measurements with "no" pressure on the mattress. The mattress has a thick pillow top so these measurements seemed bogus. The mattress has a 10 year warranty and they refuse to replace it. Both Spencer's and Simmons refuse to work with us on this matter. We just want our saggy mattress replaced.

We bought our $4,000 mattress 4 years ago and wanted to file a claim over the springs at the end of the mattress going out. We have a high-quality wooden bed frame with slats so there is no peg on the middle part of the frame, but for that reason alone they won’t accept our claim and nulled our 10-year warranty. We bought this in confidence of something like this happening but are now extremely disappointed.

I bought my queen mattress from American Furniture Warehouse in February. It started sagging and if you sat on the side it felt like would slide off. Keep in mind this was in May of the same year. I went through American Furniture Warehouse customer support to replace the mattress considering it was barely 3 months old. It took about a month for the whole process to be completed and the end result was the manufacturer (Simmons) would not take it back. The products sold by Simmons are obviously low quality and not worth the money. I will never purchase another mattress of this brand again.

Bought a Simmons king size 25 year warranty mattress from Mattress Firm in 2014. They sold us on how wonderful the warranty was and how dependable their service after sale was. 18 months later the mattress was sagging on both sides. I called Mattress Firm and the girl told me that body impressions weren't covered under warranty.