Simmons Mattresses

We took pictures of the bed that has now sunken down over 3 inches!! My husband went back to the store where he purchased the defective product, which was recalled because it was defective. The store manager told us that he was going to get personally involved and he told us about the recall on our Simmons Beautyrest Pressuresmart Mattress. We have never heard a word about the whole situation from the store manager. I actually had my back brace on when my husband and I went to speak with the manager of Mattress Firm in Bradley, Illinois. Now, my husband's side of the bed is starting to sink in. He payed a lot of money for the Simmons Beautyrest Pressuresmart Mattress and the adjustable bed frame. We have never had a worse mattress and we've paid much less than what we paid for the Simmons Beautyrest Pressuresmart mattress.

The mattress is getting worse everyday and we've been trying to get our money back so we can get a better mattress and it will not be from Mattress Firm!! We are very tired of getting the runaround from Mattress Firm and Simmons. I have read all of the negative reviews about this mattress and about Mattress Firm, who is not even approved by the BBB. My next step is to report Mattress Firm and Simmons to the Federal Trade Commission, the Attorney General's office, and most likely....I will retain an attorney. Simmons Beautyrest Pressuresmart Mattresses have been recalled due to the defective Mattresses!! We just want our money back, so we can get a new mattress ASAP. I have read nothing but negative reviews about the Simmons Beautyrest Pressuresmart Mattresses and how people who got sold one of these defective mattresses are still fighting to get Simmons to do the right thing!!

This is the worst mattress that I have ever had. It was not worth the money that my husband paid for it. The only way to deal with a big company like Simmons is to get a lawyer and take them to small claims court, to show them that you're serious about the whole situation. You can't even get a hold of anyone about the defective mattresses that were sold to unsuspecting consumers. There are also some class action lawsuits against Simmons and Mattress Firm regarding these horrible mattresses!!! All we wanted was to get our money back so that we could go get a better mattress. In the meantime...maybe I should start sending my medical bills to Simmons. Their defective, recalled mattress has caused me to have worse back pain than I already had before I started sleeping on the Simmons Beautyrest PressureSmart mattress!!

They should be held liable for any inconvenience or increased pain in my spine that their defective, recalled Simmons Beautyrest Pressuresmart Mattresses has been causing me on a daily basis. Selling a consumer a known defective product is called FRAUD!!! That's exactly what Simmons has done to innocent, unsuspecting consumers. Then they have the judges who have been denying the consumers cases against them and they are getting away with it? That is not fair that they are getting away with selling defective mattresses and the consumer is the one who paid the price for the defective mattresses in the first place, but the manufacturer has the Judges paid off to rule in their favor? When is the unsuspecting consumer going to get some satisfaction?

Probably never because these big companies will always find a way to get away with whatever they are found guilty of doing. Obviously... It's all about the money and how many innocent people that they can deceive into buying their products. Do we have to picket outside of Mattress Firm to warn other unsuspecting people not to make the mistake of buying the Simmons Beautyrest Pressuresmart Mattress?

Didn't have a good night's sleep until I got rid of the last one, giving up on the new ones because shysters like $immon$ have screwed their customers and the American public by helping ruin the American mattress industries ... Contaminating the process with their 'should be on the way to the dump' foams. I could not possibly have been happier with Simmons Most of my life ... And have great back health ... Great enough to 'survive' the onslaught of their current disaster formulations ... Thanks mostly to their pre-2009 / vintage Beautyrest mattresses ... Made with honesty and integrity for an appreciative customer base which wouldn't buy anything else.

NOW - as I may have said before - they are apparently in the hands of nothing but parasitic, opportunistic CON-ARTIST$ laughing all the way to the bank at the fools who - because when they first lay on it, it feels great .... Can't understand why their backs and health are hurting so bad .... But because it feels so good when you first lay on it - they figure ... It 'can't be the mattress'. Well - it can. What a terrible, unconscionable scam these parasitic con-artists are perpetrating on the American consumers. It took me 2 years and ten mattresses to figure out that they are a total scam ... And that none of their products are really any good, or good for your health ... And intended to have you coming back for a replacement mattress from them, or if not - then from so-called 'competitors' who they also supply or manufacture for ... Spelled 'ka-ching, ka-ching, ka-ching'!

I used to recommend Simmons Beautyrest to everyone who mentioned 'needing a new mattresses', or 'having back issues', or 'having had bad night's sleep' ... As I literally looked forward to getting into bed, and quite literally woke up happy and smiling every morning. To end my nightmare I got rid of the last of the $immon$ $cam Mattre$$e$ .... and a friend who was converting one of their guest rooms gave me the VINTAGE 1999 Serta King, innerspring, double sided / flappable (pre-'memory / gel foam' scam era) ... and while it wasn't PERFECTION in mattress form --- it was the first good night's sleep I had had in over two years. NOW I am always on the lookout for a vintage (pre-2009) Beautyrest (king) ... which I'll get re-upholstered if need be, and I'll just put it on top of the Serta - just in case I need it in future.

I write this because people just cannot comprehend the torture it is to never get a good night's sleep ... And wake with the pain and aching and sense of anger because of these deplorable parasitic opportunists who call themselves 'business people'. Yes - business people .... THEY'RE GIVING CONSUMERS 'THE BUSINESS', ALRIGHT. (I suppose that phrase might not be known to younger people these days ... sorry !).

Anyway - everyday I hope to hear that the shysters who have hijacked and turned Simmons into the shyster 'business' that they are today - HAVE BEEN INDICTED for a long list of crimes including establishing (defacto) monopolies; selling lousy, defective products, etc - and that there are plans for A SIMMONS CLASSIC BEAUTYREST to start the new line, under new ownership / management at Simmons Bedding, once more (and I'll put in my order for several - to 'last my time out' (as the old saying went). GOOD NIGHT, AND GOOD LUCK !

I had a good support bed foundation, box springs which matched mattress, no stains. I used a long lightweight wood pole which I laid across bed, then used a leveler and measured on either side which showed a 2 inch dip. I could not have done this with a short heavy broomstick. The pictures that I sent clearly showed a hump. With the pole resting on hump and a space between mattress and pole on either side measured 2 inches. The Brick did ask for some additional pics. When they were satisfied, they sent to Simmons. It took 3 weeks, nothing from Simmons, I phoned and was told they’d look into it. Within a day got a message requesting additional pics. I assumed the Brick may not have sent everything, so I resent pics I thought clearly showed the issue. Within a day they got back to me and said the claim was approved.

The Brick contacted me the same day. I went online and saw a Simmons tight top mattress Black Hotel 1 firm…Went to the store..It didn’t seem too firm, prices was right as it was basically same price. Last night we slept on this mattress for first time..It seems perfect. It seems to have lots of cushioning yet supportive. I had written Beautyrest mattresses off, but this one seems very good. I won’t ever buy a pillowtop mattress again though. I’d rather buy firm and if it’s too firm then add a topper which I hear latex ones are supposed to be good..not memory foam. So I was highly skeptical of the warranty process, I went through with it more as an exercise to see what would happen than with an expectation I would get another mattress.

I was shocked to get the email it was approved..but best of all..I’m so pleased within this tight top firm mattress which has lots of cushioning. I have shoulder arthritis, my husband is 285 lbs..so finding a reasonably priced mattress that works for both of us..was unexpected. Because this mattress feel more firm yet with cushioning..I don’t think it will do what the previous softer pillowtop did. I’m quite surprised at how things worked out. ATM..I’m very pleased with the bed..as well as the company Simmons.

This company is running a racket, their warranties are written in such a way that there is always a way out for them. Read the warranty first; if you buy it, you are stuck with it. They even specify that some slats must be hardwood. Simmons is just like the fraudulent insurance company in the movie "The Rainmaker". I bought my mattress set from an Ashley Home Store. They do not back their mattress sells, only refer you to the manufacturer’s warranty after assuring you that you will be taken care of. This is another case of “if you buy it, you are stuck with it”. The Simmons website says if you buy from them through the internet, you get a 100-day trail, I wonder if they really stand by that. Anybody care to testify about a less than 100-day return? Right now, I am not seeing much love in the customer reviews. Bottom line? Don't do it...RUN!!

I can’t even express the pains in my neck, my back and my hips from sleeping on this garbage. I have slept better on a lawn chair. Don’t waste your money and don’t think you have a 25 year warranty cause that bed will be long gone before the 1st decade… I don’t care if going forward you're the only mattress manufacturer in the whole world. I’ll sleep on a cold hard tile floor with no blanket before I give you another Penny of my money.

From day 1 of contacting the warranty department to exercise a claim, I have experienced a non-accommodating process. Nothing short of "stall" tactics. It has now dragged on for 3 months & still no resolve in hand. To add insult to this process, they 1st told me my mattress only has a 10 year warranty & they go on to explain that a new replacement mattress will only carry the balance of the 10 yr. warranty. After an Independent Inspector came out they admitted that I do have a justified claim, but informed me that my mattress has been discontinued and I would have to identify a suitable replacement. In addition, they have the nerve to tell me that they will only honor a replacement up to the $1,000 I paid. Any additional would be billed to me!

I pointed out that I bought my mattress on a Special online Promo Sale (as we all know the retails are fictitious). I also noted that their suggested retails had increased by 30-50% in the 2.5 yrs since buying mine. That said, all I wanted was Like-Kind & quality of construction as to what I had purchased. They then sent me on a wild goose chase to go identify a replacement product of my liking. (Along with a list of a half dozen of the biggest mattress sellers, NOT to go to). I spent 3 days researching & reading reviews online to identify Like-Kind construction and Firmness levels. And then another 2 days out in the field to find these prospective replacements. Reported back my 1st & 2nd choice and still no answer!