Simmons Mattresses

This mattress is junk. After less than 6 months the mattress has collapsed at least 3" in the sub structure at hip level. Given its a pillow top doesn't show the same as it springs back on exterior. Submitted warranty claim and they are declining as they expect the top to be depressed x amount of inches visually. The sidewalls are bowed out and I am now seeing a chiropractor. This model, their relatively new flagship product, has now suddenly been discontinued in Canada and now I am see dozen and dozens of complaints for similar issue and lack of warranty support. Disgusted... Avoid this product at all costs, don't believe paid shill reviewers.

The Heavenly Bed by Simmons is the most comfortable bed I have ever slept on. I felt well rested and my back didn’t hurt when I got up the next morning. I would highly recommend this mattress. If you want to try it out you can stay at a Westin Hotel. That is the kind of mattresses they have in their rooms.

The mattress when new was excellent. Like the design and the comfort that was there. Mine is firm. Don't like a mattress that sags. Cleaning is a breeze but with all King mattress's you need some help to flip or turn. Little awkward doing it by yourself. Happy with overall mattress.

Beware of Beautyrest, You May Not Get What You Pay For. I purchased a Beautyrest mattress through a national retailer who sent my order to the factory and then scheduled the delivery when it was ready. Below are the build labels as attached at delivery.

Material on one side is bunching up and the same side leaves a deep impression very uncomfortable. I called about the warranty and it is impossible for my husband and I to get the pictures they want. Want a picture of foundation which came with the mattress and a picture of the bed frame. We can not take the bed apart. My husband is 81 and I am 76. We bought the set in Nov 2017.

This is the worst mattress that I have ever owned. I am sure that the factory will give me the runaround if I file a claim. If you are an "active" couple stay away from the Simmons beautyrest!!!!! It's destroying my sex life. From now on I will be trying a mattress for at least 30 days before I commit. SLEEP & my night time activities before bed ARE WAYYYY TOOOOO IMPORTANT to have a crappy mattress.

So I purchased a new (double) mattress from Sleep Country, after about 3 months I started to noticed a more uncomfortable feeling, the springs started to to poke at me into my ribs, my chest, knees, hips. My back pain got worse as the bed also started to to go wonky in areas and the top layer bunched up. Ok just got a runaround from the store and Simmons would not accept the claim because of the centre support. I have a DOUBLE BED!! A centre support would make no difference in the faults of this mattress!!...horrible business.. ??

Bought a Beautyrest Firm Mattress in January 2017. We had only used it for a few months and there started to be severe depressions where my husband and I sleep, we are not big people. Since it is our seasonal home we used it from Jan to March, left for the summer, and returned in the fall. Filed a claim against the 10 YEAR Warranty, Beautyrest denied our claim.

I purchased a Beautyrest Recharge Centerdale Plush 12-11-13 with a frame and box Springs from Unclaimed Freight. The mattress started bunching up and became lumpy, it was replaced with same mattress plus charged delivery $45, 1-23-15. Then again, same thing happened, now they had gone out of business, dealt directly with Simmons. They replaced with Silver 900 series $85 delivery. It's been two weeks and this one is lumping up too. I believe it's the same mattress with updated fabric and new name. Now I have to go check out their mattresses, find same price of $799 or upgrade, in addition pay difference, pay delivery and taxes and loose warranty and cannot return. The same priced ones are Silver also, same top which I imagine will lump too.

We bought this "mattress" 10 months ago and I'm here to tell you, it is the WORST mattress I have ever bought. And when I say bought, this thing wasn't cheap. After about 6 months this thing had two sinkholes that provided zero back support and now gives me severe lower back pain come morning. Mattress Firm obviously don't want to have anything to do with a customer who wants to return a defective, faulty, poorly made, etc after 120 days, which coincidentally was around the time I started to feel a little achy and began to question the mattress.