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Simmons Mattresses

Simmons Mattresses Reviews

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About Simmons Mattresses

Simmons Bedding Company is a manufacturer best known for memory foam and hybrid mattresses. Simmons’ Beautyrest line of mattresses has features like pocketed coil technology and ventilated fibers for maximum airflow. Simmons and Beautyrest mattresses are available for purchase online and through local retailers.

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Pros & Cons

Pros
  • Free delivery
  • 100-night sleep trial
  • Wide variety of products
Cons
  • Possible deterioration issues

Featured Reviews

Verified
Abingdon, MD

Beautyrest is a very high quality product that comes in numerous styles and firmness options that cover a wide-range of sleeping needs. The Beautyrest brand is durable and comfortable...

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Verified
Las Vegas, NV

I bought a Beautyrest mattress. I've had this product for 6 weeks now, my horrible neck and headaches have been reduced by 80%. I've never in my life slept so comfortably. Thank y...

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About Simmons mattresses

Simmons is one of the most recognizable brands in the mattress industry. Simmons offers pocketed coil mattresses and hybrid mattresses and its flagship product, Beautyrest, comes in several variations. There are a variety of options for firmness, cooling technology and layers specifically designed for ergonomic comfort.

Simmons' most popular mattress is its innerspring mattress. The company recently expanded into hybrid mattress options as well, pairing its pocketed coil designs with several foam options for different comfort needs. Simmons provides complimentary white-glove delivery services that include the removal of an old mattress. It doesn’t deliver to Alaska or Hawaii, but shipping is free to anywhere else in the U.S.

Simmons mattress prices

Depending on the line, Simmons mattress models start between $249 for a Simmons twin Memory Foam to $3,999 for a king Beautyrest Black. Customers can finance their purchases directly through the company's website using Affirm. Approved customers can get loans for three, six or 12 months.

Mattress lineStarting price*FirmnessHeight
Simmons Memory Foam$299Medium8 inches
Simmons Hybrid$349Medium8 inches
Beautyrest$499Plush13.5 inches
Beautyrest Silver$799Plush16.5 inches
Beautyrest Hybrid$1,999Medium13 inches
Beautyrest Platinum$1,199Firm pillow-top16 inches
Beautyrest Black$1,799Medium15 inches
* Starting prices are for Simmons queen-size mattresses.

Simmons mattress models

Simmons mattresses come in a variety of comfort levels and with different features, including memory foam and airflow technology to help regulate body temperature.

  • Simmons hybrid mattresses: Simmons hybrid mattresses combine memory foam and coils to provide a balance of comfort and structure. The coils allow airflow, which helps keep the bed at a more comfortable temperature.
  • Simmons memory foam mattresses: Simmons mattresses include RightTemp memory foam, gel memory foam, HD memory foam and more. The memory foam layers enhance comfort levels, ergonomic structure and temperature control.
  • Simmons Beautyrest mattresses: Beautyrest mattresses are the staple of Simmons mattresses. The collection includes innerspring mattresses with pocketed coils as well as hybrid options. Optional Beautyrest mattress features include cooling upgrades like BlackIce and High Airflow SilkAir Fiber.

Simmons Beautyrest mattresses

Beautyrest Black image
Our top pick for Beautyrest

Simmons Mattresses

Beautyrest Black

$2,099 (queen) as of publishing date

Features plush comfort foam, gel memory foam and pocketed coil technology. Includes a cover made from breathable fabric. Cooling and plush pillow top comfort upgrades are available. Medium-firm comfort level. Beautyrest provides a 10-year limited warranty.

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Beautyrest Harmony Lux Carbon image

Simmons Mattresses

Beautyrest Harmony Lux Carbon

$1,099 (queen) as of publishing date

Designed with pocketed coil support system, pressure-relieving foams and sustainable fabric to keep you cool and comfortable all night. Available with a plush pillow top or a classic top for firmer support. Compatible with most frames, foundations and bases.

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Beautyrest Harmony Lux Diamond image

Simmons Mattresses

Beautyrest Harmony Lux Diamond

$1,699 (queen) as of publishing date

Combines an innovative coil design and support system with advanced pressure-relieving foams. Includes a fabric cover made out of recycled plastics from the ocean. Available in medium and plush comfort levels.

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Beautyrest Hybrid image

Simmons Mattresses

Beautyrest Hybrid

$1,299 (queen) as of publishing date

Constructed with gel memory foam, comfort foam and pocketed coils. Designed to help relieve pressure points around hips and shoulders. Includes cool-to-the-touch fabric cover. Beautyrest offers threshold delivery. Comes with a medium comfort level.

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Simmons FAQ

Do Simmons mattresses come with a warranty?

Yes, Simmons mattresses come with a 10-year limited warranty. The warranty covers manufacturing defects, including faults in the material. The warranty is only for the original purchaser and is nontransferable.

How much is a Simmons Beautyrest mattress?

Simmons Beautyrest mattresses start at $499 for a queen-size bed. Most Simmons Beautyrest mattresses are between $1,000 and $2,000, and the high-end mattresses cost as much as $3,999.

Where can I buy a Simmons mattress?

You can buy a Simmons mattress at home department stores like JCPenney and Ashley HomeStore. Its mattresses are also available on the Simmons and Beautyrest websites.

Are Serta and Simmons the same company?

No, Serta and Simmons are not the same company. They are, however, owned by the same investor group, the National Bedding Company.

Is Simmons a good mattress?

Simmons mattresses are good overall. Customers report improved sleep and comfort when using Simmons mattresses. According to customer reviews, the most significant concerns are the longevity of the mattresses and the company’s customer service.

Simmons Mattresses Reviews

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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Claims Handling

    Reviewed Nov. 11, 2024

    My husband and I bought the Beautyrest Black Excellence mattress from the brick in Peterborough, ON. Purchase date was December 2023.... It's now November 2024 and we have been declined our warranty claim. We placed in a warranty claim because my husband and I cannot sleep in the bed together anymore. The mattress is sagging directly in the middle which makes it impossible to sleep as we keep rolling into the middle. Since we are sleeping on an uneven surface we've been experiencing a lot of neck and back pain. We had someone came and take measurements to start the claim process. In an email they openly admitted our mattress is sagging but not even to make a claim. After 11 months, my husband and I are now taking turns sleeping on the couch.

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    Coverage

    Reviewed Oct. 25, 2024

    Don’t waste your time or money buying a Simmons Beautyrest bed. We had their hotel series blow out the side casing after 4 years. Contacted them as they apparently pride themselves on a 10 year warranty. Each attempt has led to them using every excuse in the book not to cover or honour the warranty. Very disappointed.

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      Customer Service

      Reviewed Sept. 19, 2024

      I actually had a very nice warranty replacement experience! My husband and I purchased our Beautyrest mattress in 2019 from Conn’s. One year in it started to sag. I contacted Conn’s. They set up for a third party company to come out to take measurements, the guy that came out said it wasn’t at 1.5 inches yet and to give it a few more months. Our 3rd year in I started having shoulder and back pain and decided to try it again. Conn’s just so happen to have started their closing all stores and bankruptcy the same week. I got the runaround for days. Finally a lady from the store said to try going thru Simmons. I called spoke with a very nice lady who emailed me a link to start the process and said I would hear something back in 3-5 days. I filled out the online forms, took all the requested pictures and hit submit.

      Day 5 I got a email to send a proof of purchase cause what the store gave me wasn’t good enough. I called Conn’s 800 number and they emailed me all the purchase papers. Sent it back in. Another 4-5 days they responded and said that the mattress did show signs of defect and sent me a name of the replacement mattress that was similar to the mattress we had because ours was no longer available with the value of the replacement….and wanted to know if that mattress was fine and did I want to proceed. I decided to go with 2 twin XL mattresses instead since we had the 2 twin XL base and kept the total under the price they gave or you have to pay the difference. I sent in the request for the 2 twin and 3-5 days later I got the last email saying to call and complete the order. I then called to place the order with a $0.00 balance and was told someone would call within 3 days to set up delivery of the new mattress.

      Day 3 I got a text from RXO delivery to pick a day to schedule my appointment. Day of delivery the guys called with a timeframe, showed up on time, they took old mattress out and brought new mattresses in. My only complaint would be that the process is a email queue system so it puts you back at the bottom to get a response with every email until it’s time to place the order. Our warranty will not continue with the new mattresses because we chose something other than what they offered so it voids the rest of the warranty. I purchase 2 twin XL 3” mattress toppers for our new mattress because if anything sags from here on out it will be the $139 toppers and not $3000 for a new mattress. Overall experience I had was excellent!!!!

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      Joel increased rating by 2 stars.
      Customer Service
      After a positive interaction with Simmons Mattresses, Joel increased their star rating on Oct. 14, 2024.

      Updated review: Oct. 14, 2024

      I have since received a full refund including taxes, for the defective Simmons mattress. Simmons does stand behind their products. Make sure to keep all your receipts, including mattress covers and box springs or foundations. Joel **

      Original Review: June 7, 2024

      My name is J. **. We purchased a Simmons Black Republic King Mattress from the Brick in Barrie on July 3, 2019. The mattress within months started to sag on both sides. We contacted the Brick within the warranty period, and was told there was nothing they could do. At least two years ago (the mattress was now 3 years old) we concluded the mattress was unacceptable to sleep on. We paid $2,247.51 with taxes and delivery, thinking we we buying one of the best available

      Simmons was absolutely no help with this horrible mattress (one computer generated reply only). I would not recommend this or any Simmons product to anyone buying a new mattress

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      Verified purchase
      Customer Service

      Reviewed April 10, 2024

      Purchased a $1700.00 Beauty Rest mattress 1 year 5 months ago of theirs from one of their stores and the entire mattress is sagging on both sides as if we was 300pds each and never leave the bed! We are 150pd and 185 pds. Went through store to get warranty and was denied because of a quarter size stain. I then called Simmons and she stated the stain could of caused all of that and it's not sanitary. So because of a quarter size stain..that excuses the fact that this mattress is faulty and should never been passed through inspection because their materials are a health hazard. They don't stand by their products and have the most outrageous excuses as to why you..the buyer is at fault but not them!

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      Verified purchase

      Reviewed May 12, 2023

      Bought a $1300 Beautyrest (Simmons) mattress that began to sag in 3 months. At 6 months old it sags so much I can no longer sleep in it. I’m 5’10” and 140 lbs. No warranty. Stay away. Very poor quality and obviously not supported by the company

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      Coverage

      Reviewed May 8, 2023

      We just took the zippered cover off of the Simmons foam mattress we bought 2 1/2 years ago. The foam shows wear from having been out in the sun, and has silhouettes of bottles and cups, like it was in a party in the sun! This was hidden from us, since why would we remove the cover of a new mattress? We are totally disgusted that a new mattress was used, then wrapped in a new fabric cover and sold as new. We bought it at Costco. Foam turns colors and decays in the sun, so this is bad on many levels.

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      Reviewed Feb. 10, 2023

      So I purchased a queen-size mattress from Rooms to Go and I paid $1100 for the mattress. Didn’t wanna go too expensive because it was going in the guest room. The mattress was used three months later for the first time and immediate complaints. The following month in-laws came for Thanksgiving and we had to change out the mattress because it was just that uncomfortable for my mother-in-law. Changed it out with a Tempur-Pedic that’s in my bedroom and the first night we were OK with it however the second night we had to sleep on the floor because the mattress was that uncomfortable. Complain to Rooms to Go because we purchase the extra warranty we later found out that was hogwash.

      So now we’re stuck with the Beautyrest harmony and we’re going to go through our credit card company because it’s just that damaged. How is it possible there is such a dip in the mattress in less than five months, I have no idea. That’s when we started reading up on the reviews and we realize this is a known problem with this mattress. So yeah, total rip-off.

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      Reviewed Jan. 31, 2023

      I forgot that I placed a review here about Sealy mattress. Here I am again, I purchased Beauty Rest mattress after Sealy in 2017 and it was good for a while. In January 2021 I purchased another Beauty Rest mattress. After 18 months I started having horrible neck pain, I didn't realize right away that it was because of mattress because in my head it was fairly new. Long story short: Christie's appliance that sold me that mattress did the inspection and said according to Beauty Rest warranty guidelines it can't be replaced, it didn't sag deep enough.

      Please keep in mind: I'm not 300 lbs of weight, just 150. How could I make $1500 mattress sag to the point that it's unbearable to sleep on within 18 months? I thought I'd try to contact BeautyRest directly, but after checking out their BBB profile I realized: it's the dead end. Their BBB license is revoked, tons of complaints, all sounds like mine: after 18 months unable to sleep on the mattress, horrible neck/back pain and inability to get through warranty process and get your money back! Beauty Rest merged with Simmons and they are filing for bankruptcy!!! How convenient?! Ripped off customers and get away with it!

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      Claims HandlingPrice

      Reviewed Dec. 10, 2022

      In the spring of 2021, my husband went to buy 2 new adjustable beds from Mattress Firm in Bradley, Illinois. He purchased a Simmons Beautyrest Pressuresmart king sized matress and a Queen Size Serta Perfectsleeper mattress, and 2 new adjustable bed frames. Within the first 2 months... the Simmons Beautyrest PressureSmart king sized mattress started to sink in on the right side of the brand new mattress!! I weigh 112 pounds and it was my side of the mattress that started to sink in. My husband weighs twice as much as I do and his side of the Simmons Beautyrest Pressuresmart Mattress was not sinking in. We also ended up getting a big lump in the middle of the new mattress. I have degenerative disc disease in my back and the mattress has been causing me to have excruciating back pain. We followed the instructions about how to file a complaint against Matress Firm and Simmons.

      We took pictures of the bed that has now sunken down over 3 inches!! My husband went back to the store where he purchased the defective product, which was recalled because it was defective. The store manager told us that he was going to get personally involved and he told us about the recall on our Simmons Beautyrest Pressuresmart Mattress. We have never heard a word about the whole situation from the store manager. I actually had my back brace on when my husband and I went to speak with the manager of Mattress Firm in Bradley, Illinois. Now, my husband's side of the bed is starting to sink in. He payed a lot of money for the Simmons Beautyrest Pressuresmart Mattress and the adjustable bed frame. We have never had a worse mattress and we've paid much less than what we paid for the Simmons Beautyrest Pressuresmart mattress.

      The mattress is getting worse everyday and we've been trying to get our money back so we can get a better mattress and it will not be from Mattress Firm!! We are very tired of getting the runaround from Mattress Firm and Simmons. I have read all of the negative reviews about this mattress and about Mattress Firm, who is not even approved by the BBB. My next step is to report Mattress Firm and Simmons to the Federal Trade Commission, the Attorney General's office, and most likely....I will retain an attorney. Simmons Beautyrest Pressuresmart Mattresses have been recalled due to the defective Mattresses!! We just want our money back, so we can get a new mattress ASAP. I have read nothing but negative reviews about the Simmons Beautyrest Pressuresmart Mattresses and how people who got sold one of these defective mattresses are still fighting to get Simmons to do the right thing!!

      This is the worst mattress that I have ever had. It was not worth the money that my husband paid for it. The only way to deal with a big company like Simmons is to get a lawyer and take them to small claims court, to show them that you're serious about the whole situation. You can't even get a hold of anyone about the defective mattresses that were sold to unsuspecting consumers. There are also some class action lawsuits against Simmons and Mattress Firm regarding these horrible mattresses!!! All we wanted was to get our money back so that we could go get a better mattress. In the meantime...maybe I should start sending my medical bills to Simmons. Their defective, recalled mattress has caused me to have worse back pain than I already had before I started sleeping on the Simmons Beautyrest PressureSmart mattress!!

      They should be held liable for any inconvenience or increased pain in my spine that their defective, recalled Simmons Beautyrest Pressuresmart Mattresses has been causing me on a daily basis. Selling a consumer a known defective product is called FRAUD!!! That's exactly what Simmons has done to innocent, unsuspecting consumers. Then they have the judges who have been denying the consumers cases against them and they are getting away with it? That is not fair that they are getting away with selling defective mattresses and the consumer is the one who paid the price for the defective mattresses in the first place, but the manufacturer has the Judges paid off to rule in their favor? When is the unsuspecting consumer going to get some satisfaction?

      Probably never because these big companies will always find a way to get away with whatever they are found guilty of doing. Obviously... It's all about the money and how many innocent people that they can deceive into buying their products. Do we have to picket outside of Mattress Firm to warn other unsuspecting people not to make the mistake of buying the Simmons Beautyrest Pressuresmart Mattress?

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      Simmons Mattresses Company Information

      Company Name:
      Simmons Mattresses
      Address:
      1 Concourse Pkwy Ste 800
      City:
      Atlanta
      State/Province:
      GA
      Postal Code:
      30328
      Country:
      United States
      Website:
      www.simmons.com
      Simmons Mattresses
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