Farmers Furniture Reviews

This company changed the way you can make payments online, and did not send notices to anyone that is on a NO interest % for a term of contract if paid on time. I tried to make a payment on their new site, and now it does not allow no interest customers to pay online. No way around it. You can make it by phone with a rep, but it will cost 4 dollars extra. Or you can mail it in or pay at the store you bought it. Let's talk about inconveniencing the customer shall we! I will never buy from this company again. The store itself where the furniture was sold at is just fine. It is the company that processes the customers' payments. They do not stand behind us. If they are not making more money per interest fees, you are not important.

My husband was approved credit. We went Saturday to purchase a refrigerator. He signed the paperwork. Paid the down payment. They said it would be delivered Monday. Well Monday they called said they priced it wrong. Then canceled our agreement. Ripped up our contract and issued a refund. I will never do business with these frauds again. I wish there was zero stars.

I've been a customer for about 1yr. The Martin Tennessee store has the BEST EMPLOYEES and I love that store. Thank ya'll for the superior service at making me feel like family. Will always be my store.

I purchased a king-size mattress from Farmers Furniture in Rockingham NC. Before I made my purchase I asked for a mattress cover because I have a toddler. The staff told me they didn't have mattress covers but I could purchase the warranty that included all water damage and stains. My son spilled something on my mattress which I anticipated so I purchased the warranty. I contacted the store and they gave me a spray cleaner which didn't work. They told me a manager would contact me which no manager ever did.

Purchased a new mattress set 3 weeks ago & it still smells. I have had fans running & windows open but when I walk in my room it smells. I have to sleep in the middle of the bed so the spring does not hit my hip. When my boyfriend is in bed, we have to roll over slowly so the other person does not fall out of the bed. I have called the dm because I have been told I can only exchange and not get a refund. So, I purchased a new mattress set that is a piece of junk and you don't stand behind the products you sell?? I will update this when the dm contacts me.

We bought 2 couches from them and a mattress all in the same day. Within 2 months one couch broke (back brace broke and bottom that hold Springs). They sent a repairman to fix it. It was repaired. Same couch broke 2 months later same spot. Repairman came out saying it’s cheap wood they were built with. He replaced with a piece of poplar wood. 1 month later the 2nd couch broke same place different side.

Bought a lawnmower. Got behind on a couple payments. They call and harass both me and my husband several times a day on both our cells. This is AFTER I have already made arrangements. When I did call to make a payment, I clearly stated I was only authorizing 1 payment and would be calling soon to set up the next arrangement. They took 2 payments instead of only 1. We were making every attempt to quickly get our account back in good standing, was taking the steps to so so and now, while taking an unauthorized money from our strict budget, they have only made the situation worse and set us back even more. We will never do business with them in the future and would never RECOMMEND them to anyone!

I bought a queen bedroom group from Farmers. First the thread came undone in my mattress. They told me if the mattress had a stain they couldn't repair it, that was fine. I bought the things to fix it. Now the wood is splitting on my bed. They are said they they were gonna fix it, they had me send all type of pictures in only for them to tell me no they are gonna fix it. DO THEY ACTUALLY THINK I'M GOING TO CONTINUE PAYING FOR SOMETHING THAT'S BROKEN????

I purchased the Groovy Sectional Living Room set. It looks great in the store; but it has been the worst furniture purchase ever!. It began when the metal latch that attaches the lounge piece to the sofa broke. My husband is not able to attach the lounge to the sofa. Next, I noticed that the legS on the ottoman all slanted inward. We began calling the store and complaining about the furniture. Farmers said they would fix the ottoman. In the meantime, a few weeks passed and one corner of the ottoman has sunken to the floor because the leg is almost parallel to the floor. We discovered that the frame is not metal or solid wood. It's particle board so the big chunky legs are screwed into a frame which can't support the piece.

Best advice I can give this is "Shop somewhere else". First of all they care nothing about their customers! I had my recliner only a few ((hours)) not days, not weeks, hours and I called with issues and they basically told me "oh well it's used now so it's your problem not ours." All they care about is the money! Their products are over priced garbage. DON'T BUY FROM THEM!!

I just purchased a couch and recliner from Farmers Furniture in Dillon, SC.The staff was very helpful and friendly and Keith went above and beyond to help. I will receive my furniture Thursday and I'm sure I will be very happy with it. If the quality of their furniture is as good as their service I know I will be very happy. I chose that store. I highly recommend those guys. Keith is just a wonderful salesman. The kind you rarely find these days. He is to be commended.

I bought a couch from Farmers. Staff was very friendly. Only had the couch less than 90 days now. It came off the showroom floor. Now it's sinking in and pillows won't fluff back up. I've been by 3 times says someone will be out to look at it. The tech called. Going to be 2 weeks from now. Nothing to sit on for 2 weeks. Just wanting them to trade it in. Cannot get a start answer. Quick to get you to sign a loan but customer service sucks so far.

Been 2 years ago, my sister and myself went to the Farmers Furniture here in Perry Georgia. While during our visit, manager and customer service was very friendly and helpful. My sister purchased a beautiful leather wrap around sectional sofa, since the day of the purchase, every payment has been made right on time for 2 years straight. After the first year, sofa started falling apart, the seats in the sofa are wearing completely out, now one of the recliners, on the end of the sofa, will not recline what so ever. The manager sent Farmers Furniture serviceman out, to pick it up, and send off for repairs. Sectional came back within 2 weeks started falling apart again.

Stay away!! The worst customer service ever! They encourage you to purchase on credit for a better price, but don't tell you they have outdated business practices, such in-store or phone payments only. Solely to collect late fees and beat you with high interest rates. I was waiting for a bill and got a $25 late fee. No, online or mail bill payments. The store manager is rude and extremely unprofessional. The delivery was more than 5 hours late... They are scammers and hustlers that don't honor their word or your business. I will quickly pay them and never return!

I finance a mattress set, TV, and sound bar that was suppose to be 12 months Interest Free back in November of 2017. My intentions were to pay off the loan at tax time as I usually get a good amount back. I financed approximately 1500.00 of stuff, paid payments until Feb. 2018 when I called for payoff thinking it would be somewhere around $1000.00 and was told it was $2800.00 by many employees there even the Finance person. When I pointed out that the total cost of my furniture was half that so how could that be interest free. They still refused to budge.

I’ll start by saying the lady at the store was nice. That’s where it ends. My husband and I bought our first house and wanted a nice bedroom set instead of our hand-me-down falling apart stuff. We bought a bed (which I do love!), and a frame & headboard for it, along with a dresser, 2 nightstands, and an armoire. When the moving guys dropped it off, they broke one of the nightstands and said a new one would be brought to us. Well, as we’d just moved in and we’re still unpacking and painting and such, it was a few weeks before we remembered to call about it. Not sure of the exact dates but it took about a month to get the nightstand.

My husband and I purchased a couch and loveseat about 5 months ago. We paid really good money for our furniture. Long story short it is no good falling apart and we have requested a new set or trade out for something else. Every time I call I get the runaround... it's been submitted so forth and so forth. I WANT IT REPLACED... all I get is, “We are working on it.” I really hate this because my little sales girl is extremely knowledgeable and so so sweet... I'm going to load it up and set it on their front door. Do not buy from them.

A lot times people are more apt to file a complaint opposed to a compliment. Thankful for the new store manager Todd ** and the new staff at the Sanford NC Farmers Home Furniture location. Always greeting customers with a smile. Very knowledgeable about their product. Showroom looks more organized. Very professional warehouse delivery team that is careful when they delivered my furniture. Honest and trustworthy. I'm looking forward to my next purchase from the Sanford, NC Farmers Furniture.

Start doing business with Farmers Home Furniture 2017. After reading reviews I knew it was not me. I am in Prattville, AL when I first started business with them. They had a store manager who was very pleasant and helpful. In January she left but gave me a courtesy call which was very nice. By this time (3 months later) I had paid that bill off and now purchased a living room set. Before she left I paid mostly all of it and purchased a bedroom set. When she left and the replacement staff came in I got my first taste of rude service.

My wife and I purchased a home in 2017. After moving in we found we needed a fridge so I filled out an online credit application for Farmers Home Furniture. I was called within the hour and told that I was approved for a certain amount. We went to the store and picked out our fridge and a few other items. We were telling the finance officer we would be paying off the items within a month. She advised that we should not close out the account, because if we did, and needed something else then we would have to fill out another credit application. So we decided to keep it open, Fast Forward to about a year later.

I bought an entire set of LEATHER furniture... It's peeling, leather does not peel. I was sold vinyl and told it was leather and paid leather prices... Boo. I'm about to contact BBB because I followed all channels and complaint has gotten no response. Bad business and feel like I got robbed.

I've been with the Farmers Furniture brand for a very long time. However today was the first time I've seen such lack of respect and poor customer service towards a paying customer, especially coming from the store manager (Sylvania, Ga). The floor sales ladies/men have always been wonderful and this review in no way shape or form reflects them in any way. Today I was verbally disrespected over the phone and in person by the store manager Sandy. My husband (account holder) & I had some issues with the account due to the fault of the store and wanted to find out where the disconnect was and if it was something either one of us can do. After speaking with the manager, my husband told me to call to make sure everything was set up correctly because he was still at work when he first talked to the manager.

The district manager has gone above and beyond to make this right. I now have a perfect piece for furniture in my room. I will do business with them again.

I hate it. My sofa is broken, and yeah the warranty ran out. And I still owe 2000 for it and a tv. I regret this decision with a passion in life. It's clearly unfair that you are stuck paying on something you don't want and most definitely broken... I hate it. I hate it. I'm so depress paying on it. But don't want the embarrassment of them garnishing my wages. It so unfair... I hate it.

We contacted local Farmers Furniture. They gave us mfg. number. After contacting that number they informed us we did not have their product. We then called the mfg. from paperwork that came with machine. The mfg. ask that we fax a copy of contract of purchase, it was discovered Farmers Furniture put the wrong information of the washer we purchased. I then spoke with store manager Andre who promised to have the washer repaired by a local repairman. About a month has passed with no word from repairman or store manager. I stopped in to check on an update about the repair, the store manager stated he that he had forgotten about it. After I informed him I would be sending a notice he offered to replace the washer with a new one.

I purchased a Serta Timeless living room set. The fabric on the couch stretched so much after having it only two weeks and the legs are crooked. The store refuses to replace the couch or even the seat.

My husband and I bought a bed from Farmers Furniture back in February 2018, the bed was ordered with a lift which they didn't deliver with the bed. The bed mattress was left on the floor until the lift come in as they promise in two weeks. My husband and I are 65 years old and getting up and down off the floor for two weeks played out. We were constantly contacting them about the lift and when it will come in for about another month, so they brought a lift that is for two single beds and join them together to the king size bed to get it off the floor until our lift comes in, which today. It is May 23, 2018 and still have not received it. Worst furniture store in the world, don't go there, pleaseee!!!

I bought the lawnmower in 2016, it is paid off. I bought the warranty with it that covers motor and transmission. On April 13th it would not crank, I brought it up there. They said I'm good. They will fix it. When I call the manager he was rude, called me and my husband liars. The employees gave me corporate number to call, he was no help. It took them 3 weeks to fix it, they dropped it off yesterday May 6th. It crank one time and hasn't crank again. The manager tried to get my husband to sign a paper saying it was dropped off but yet before they wouldn't talk to him because he wasn't the account holder.

We bought a very nice cute fridge and a decent little oven last year and today I wake up to my fridge sputtering, smoke, and a very scary smell. I LUCKILY WAS AWAKE in my living room and heard it as I have 2 small children in the house. Whoa. So, what do I do? They are a seemingly legit company and so nice up there but, both of our appliances are no good.

Farmers Furniture Anniston Alabama. Whoever does the calling will let whomever on the phone make arrangements for you then send you a letter signed Be Rachel Atkins. It stated we are expecting x amount of dollars that you promised to pay on this day. Well it is not the person on the account that they spoke with to make the arrangements. I was in the hospital. And then they burn your cell phone up all day from all kind of different cell numbers and Emails and text messages.

The furniture they sell is very poorly made. I would not recommend this furniture to anyone. It literally falls apart and if you buy their warranty it is useless. They will not replace anything. They make excuses and say that you did something to the furniture. I've had the sofa and loveseat for only a little over a year and you can feel the wood frame when you sit down. Don't buy anything from these people. It's like throwing your money in the garbage.

I received a bed, stereo and a tablet from the Athens, GA store on 3/17/18. Let's just say the experience was mixed, it feel short of 3 stars. The felt on the bottom of the box spring came apart, I was told by the delivery driver they would return and bring a staple gun. They never returned. Spoke with the manager on 3/20/18 and wanted to know what was up. I was informed that the delivery guys apparently had hurt themselves while bringing up my furniture. I would have been perfectly fine with rescheduling if I would've been told they didn't have back braces. I was told someone would be out ASAP to deal with the issue, I'm gonna see if it does happen. They are hard to deal with.

If I could give this company less than one star I would. My fiance bought me a table from here. Within the first week there was a small buckle in the top. Over the next few weeks, more buckling and the table started to separate. He was told to send pictures and they would send someone out, but that didn't happen. He was told that we must have done something to cause the damage. Normal wear and tear shouldn't cause these types of problems. Nevermind, the fact that we insured the table, but they refuse to do anything about it.

They keep calling my phone asking for someone. I have told them several times wrong number to stop calling. Every day at least 4 times a day I get a call... Oh not to mention while I'm at work they call my cell phone after being told to stop. I’m really about to press charges on them for harassment... They were very rude to me as well. If I ever want new furniture I know not to deal with them!

Farmers Home Furniture in Calhoun Georgia are completely rude and very disrespectful! Calling constantly even after being told that we are homeless and have no use for the product they refuse to take it back... threatening to go through court all because we are homeless and can’t pay... I don’t believe that is right at all!!! Then to have the lady straight up be rude to my husband on the phone just now calling his mother a liar and talking very disrespectful and in business like!!! I don’t understand how someone could be so rude.

Their collections tactics are terrible, they constantly call even after you've spoken to a representative and have set up a payment arrangement. Why state their late date is on the 10th of every month but call you every day up until the due date? If I as a customer tell you that I will pay by on or the 10th why harass me to come in? This company has incredibly rude people with little to no customer service whatsoever.

Do NOT go through this awful company to get anything! They are harassing! We fell behind because of medical problems. These people call my cell, my husband's cell, our home, our work, our family, and then when they don't get what they want, do it all over again MULTIPLE times a day. At all hours. Tonight, I screenshot them calling at 8:42p after taking my 1 late payment by. And today, they came to my house, with my kids home alone, banging on the door and scaring my kids to drop off a notice of late payment. Seriously thinking about taking legal action and they can eat what we owe.

I had opened an account with Farmers Furniture to build credit after becoming a widow. Made my payments every month for two years having built a perfect credit score with them. Came March of 2017, I forgot a payment as I had been dealing with health issues. Only time I had forgotten in two years. Customer service at the Gainesville GA Location had told me they would do a forgiveness for me and I needed to sign a form. As I did. I asked if this would affect my credit and they said NO, they would not report as that was part of the form and that I have done so well. Well... I had checked my credit and found out that they had reported it. I went through all the credit agencies and disputed the mark on my credit and they came back to verify the claim. I called Farmers and of course they act like they don't have a clue what you're talking about. They were rude and unprofessionally!

I am writing this complaint. Due to my furniture not being delivered at all! I called the store and they kept telling me that the delivery guys say 45 minutes. Or I am the next person on the list for furniture to be delivered. Still no delivery. They were supposed to delivered the furniture on Sept 2, 2017. No one called me and told me anything as to say "we are late and won't be coming." I know when a store is closed. The delivery still has to go on until the lady furniture is delivered. This was a bad experience for me. And I will call my attorney.

I have used this store previously and was very satisfied but unfortunately I recently purchased a living room set that when was delivered looked like a repo. And cushions was so flat it hurts to sit on it. Called and they said they would come to check it and never did. I called a month later and got a runaround telling me there was nothing they could do.

I have purchased furniture from Farmers Furniture in Arab, AL several times and have never had any issues. However, a year after purchasing a loveseat and sofa in 2015 I lost my job in 2016. I was able to make steady payments because of the money I had saved but eventually that ran out. I called the manager numerous times to work out a plan to make smaller payments and he refused telling me there was nothing he could do. I had to borrow money from my son to make payments and even then I couldn't keep up especially when my unemployment ran out. Now I am 2 mo. the behind again and cannot make a payment so they have threatened to take me to court.

My fiance purchased a bed set for over 1000 dollars. We have had to replace the bed frame twice!! The frame is so cheap. Our drawer handles on our vanity fell off less than two months after we purchased the set. I will never ever ever ever buy anything else from Farmers Furniture!! The frames and dressers are so cheaply made. I am so unsatisfied with everything and cannot believe how much money he has wasted and is still making payments on this cheap worthless set! Save your money and go elsewhere.

I am writing this review out of concern for others; I just ran across this site. I made a purchase of @ $1000 at a Farmer's in Fort Valley, Ga; however, it was probably in 2013. Nonetheless, I have done several 6-12 months purchases with several businesses and was never required to have insurance and the exorbitant interest included in the purchase price upfront. I was told that one was required to show proof of homeowners insurance if they did not include the insurance at the time of purchase. I have excellent credit and could have gotten the furniture elsewhere but I knew that I would pay it off in the allotted time without having to pay all those charges but what about those disadvantaged and elderly who I saw making purchases there? I thought they will be paying forever because if they make the minimum payment, that is just covering insurance and the interest that they have already included in the final cost.

I happened to be in the store to pay on my bill. I always check their AS-IS section. There I found and purchased an AS-IS sectional sofa from their AS-IS section of the store with a price tag of $199.00. It was damaged. I was prepared to pay cash and have it delivered but instead the sales person suggested that I do an "add-on" to my account with about approximately $300.00 dollars cap. Well that "add-on" turned into a $599.00 ticket. My monthly payments went from $122.00 to $125.00. They now claim that I purchased a new sectional sofa that was reduced from $799.00. I was never informed that this was a new piece of furniture. I'm thinking I purchased the AS-IS sofa. They are not telling the truth because the sofa in the "AS-IS" section. I have been hustled. Wondering who else has experienced this unethical practice.

I am a credit customer with this business. They are aware of my pay dates and consistent payments based on court proceedings that their company rushed and filed after having over a year of payments from me. Like clock work, each month on the due date I begin to receive numerous calls from different phone numbers associated with the business. I have requested to the manager that the harassing calls discontinue, especially after I have dealt directly with the manager in reference to my payment. I continue to receive multiple calls as though my account was not updated or communication between sales representatives were not properly disseminated.

I took my daughter to this business to pick out a new bed. She picked out the bed and mattress. The mattress had crayons on it so she was excited. I placed both the bed and mattress on layaway. Paid layaway off within 2 months of me buying it and was told both my mattress and bed would be delivered the next week on Thursday. Waited the next week no bed or mattress. The store said it didn't come on the truck so they made me wait another week for delivery. The following Tuesday the delivery driver called me and my address was incorrect on the order. I was confused because my address has been the same since I was a customer. Once I cleared the address they were going to deliver my bed but no mattress. I called the store and the manager said I paid for a plastic mattress cover and bed but no mattress. Lies!!!

I have never been treated so unprofessional in all my days. Even the store manager was in on it. I was lied to by the salesperson first. Then when I went back today, I was lied to by the credit manager. When I told them it's against the law to pull my credit without my consent and by lying to me they started dating anything just to get rid of me. I told them I'll take it up with the district manager.

I purchased a table and six chairs from Farmers Furniture in Sanford, NC on November 25, 2016. The chairs were back-ordered so they delivered the four chairs that had been on the showroom floor for an undetermined period of time. Two weeks later I asked when the new chairs would be arriving and I was told they did not know. I said, "In that case I want to cancel two of the chairs and receive a discount on the four I received since they were not new." This conversation was with the store manager approximately the 10th of December. I also requested a call to confirm that the credit had been applied.

Bought a 3 piece living room suite from Farmers Furniture in Ozark, Alabama. The couch is peeling & flaking all over everything, even tiny particles sticking to your clothes. The manager assured me more than 3 months ago, after sending him pictures, that the couch would be replaced. He said it would take 4-6 weeks since this would be a special order. I have been in constant contact with him [Jack] & each time it's the same story. It hasn't arrived at their store but insist that they will replace it. In November, I went to the store to check in with him. He SAID he checked online & that it should arrive at the Ozark store Nov.29th. Did not happen. Called him again, he said it hadn't arrived yet, but assured me AGAIN that it was on back order.

Went to Farmers Furniture in Sylvania GA to make my payment. When I walked in I noticed the manager was in a rotten mood assisting another customer... I awaited my turn by talking with the sales girls. When I got to the counter she snapped at me about trying to call me that morning... I explained to her that I feed my animals first thing in mornings and am not in the house. She was being nasty attitude towards me... I told her I had a payment to make... She said she wanted the late fees and the monthly... I told her I had my monthly 90.00 and that was all I could make at the time. She refused to take it and said she would come and get my freezer if I did not give her all she wanted then.

On Monday, Sept 12, 2016 I paid off the remaining balance on my account, which brought my account balance to 0 dollars. Closing my account the store manager Joe personally signed my receipt Paid in Full. I know that as most companies do their report at the end of the month, so expected to show on my credit report at the end of the month. Well it is Oct 4, 2016 and is still on my credit report as open with 107 dollar balance! Mind you every time I was late with a payment it showed up on my credit report like clockwork the next month. So I called the store here in Brewton, Al to speak with the same store manager that had personally signed my receipt, and he said "we have no control over it being reported" and gave me the number to Equifax.

Purchased a nice mattress and entertainment center and TV in 2014. If you are three days late they called my job and my out of town sisters and aunts. They tried to take me to court over 1300. Filed bankruptcy stuff was 4000 total. They made me surrender the items. Never buy anything here or refer anyone here. See like they could have just wrote that off. It was paid for to me because the interest is high. Worst company.

I recently bought a table from the store in lyons, ga and it was such a pleasant purchase all the way around. The people were great and so was the delivery team.

I bought a mattress and box spring from Farmers in GA 6 years ago. I have recently moved to Alabama. My bed was sagging and had a huge hump in the middle. When I went to Farmers to ask about the warranty, they sent their man to my house to look at it. When he saw the mattress he said, "Come to the store and get a new mattress. I talked to the store manager and she said we will replace your mattress at no cost to you. I'll have it brought to your house when it comes in." The next week my new mattress was delivered. Finally I'm getting a good night's sleep. I don't know about other Farmers stores but Farmers Furniture in Enterprise, Alabama is great. They warrantied a mattress that I bought at another Farmers. I will definitely buy my furniture at Farmers in Enterprise, AL from now on.

BUYER BEWARE: My complaint at this point is against Farmers Furniture on Abercorn in Savannah, GA. I went in last year to purchase furniture, I was greeted by Rick who then was the manager. He was very kind and understanding. He never made me feel as if I was an inconvenience, he's no longer at the store. I was greeted by a new manager whose name is Bruce. To say the least Bruce is for the company and not the customers who keep the business going.

I purchased a 3 piece pit sofa. I spent about $3,000 on this fake leather pit. When I purchased I was not aware that this was fake leather. Now I know, because after 2 years of having this furniture its ruined. I am going to have to throw it away. I can't patch it up. I called the corporate office, left a message and they referred me to the Farmers Furniture I bought it from. They did call me back and ask me to send pictures. I was hopeful something would be done because I did have a warranty, which is useless. Once you pay off it don't count anymore. They basically said they can't do anything for me, not even refer me to someone who can repair. It sucks because you pay a lot for this and after a year or so it's useless and they can't do anything for you. So the warranty is useless and I just felt I got ripped off.

I went into the store, bought a living room set. The delivery date to the store was set for the following week on Tuesday. I arranged for the pick-up and when I called the store to alert them I was told the furniture did not come. I was told it would be on the truck the following Friday. I arranged for pick-up for Friday. On Friday the furniture did not come and I was not notified until the person picking it up arrived at the store.

Ordered Mattress and box spring on 3/2/16. My sale person set me up for 3/9/16 delivery. I was told I will receive a call 30 minutes before they arrive. I called the store at 11:30 am to confirm delivery. I was told the driver will call from their personal phone so please answer. It is now 4:50 pm. No call, No Show! Called the store and I was told it did not come to the store today. When I called earlier they could have told me that. A day off wasted waiting from 9-4:30 pm. Poor service to customer. I can't even give them a 1/2 star. Too pissed!!!

I bought a couch and love seat about a year ago. About two months after owning them the it felt like when you sit down you sunk down completely. The springs in the couch were already bad. Needless to say the couch and love seat hardly get used because we are always on the go. Tedrick the manager of the Lancaster, Sc store came out to our house and I explained the situation. Of course he didn't listen and sent out a Furniture repair company. Needless to say they ordered replacement cushions which was not the issue in the first place. Of course I had the same issue again and they ordered cushions again. Duh... didn't fix the problem the first time.

So I got this express credit pass pre qualified paper in mail. As I have been looking for living room set I went... Right in the door a saleswoman is right there, show her pass and she states has to check to see if they will honor it. Ok... explained to her I am new to AL and when looking up location the Ozark one does not show. I walk around, find a set I love, am told I have to fill out credit app, ok done. Saleswoman is looking over it and states "Oh you haven't been with your job 6 months. We can't help." HELLO I just told you I was new to AL. Why would you waste my time letting me look around and fill out papers all to say that, should have been 1st thing out of her mouth. I do not appreciate my time being wasted. But I must say it is a blessing in disguise after reading the reviews on this company.

Back in April 2014 my husband and I purchased a bed frame set and mattress from the Hartwell store after much consideration because we weren't really in need of a new bed. But we received a promotional card in the mail that showed the frame set for $799.00 and we picked a mattress that advertised being on sale for $199.00. That's where the problem began because after the manager went and "wrote" a sales order and contract and tried getting us to sign it without any kind of explanation of it or anything. We noticed that final payoff was $2100.00. What? We questioned the final price and was told that the bed was charged for each individual piece and mattress was too. We only need 1 mattress with this frame was told we had to purchase two for the 15 yr. warranty to be effective, so we did.

When delivered, bed was scratched up and broken boards. When questioned about this, the delivery guy Drew stated "I don't know, call the office." So we did. Took them 2 weeks to order parts then another week to come out to fix it. She wasn't able to sleep in the bed. They didn't even apologize for scratching up the bed. The gun cabinets lock didn't work right. They said they didn't have another one. Are we sure we are doing it right? They wouldn't return our calls but wanted the money.

My father passed and had a balance. Left on his account and we were told that because of his age they did not offer it to him. With a balance of 2500. They said the Life of south insurance in Jacksonville FL did not offer it at his age. But he was 69 when he renewed the loan, and had credit life insurance. And months later he went and added on more and they didn't even give him credit life insurance. He passed in December of 2014 and was 71. I was told that's why they did not offer it. But at the time of purchase they never added it to his policy which was at the age of 69. Now am being told if we do not continue to make the payments that they can come pick up all of his items from all the way back to 2011 which he never missed a payment.

I am very dissatisfied with my purchase of mattresses at Farmers Furniture. To explain: I was shopping for mattresses at Farmers Furniture in Bainbridge, GA. I saw a set that had a large on sale sign sitting on top of the mattress set for $499.00 for the set. So I asked our sales person to make sure that, that price was for the entire set. We were told yes no doubt the price of $499.00 was absolutely the cost for the entire set of box spring and mattress. I decided to purchase this given this information.

Since this review, the furniture was paid off and the owner addressed the issue of the furniture falling apart by replacing the cushions on the chairs for the coffee table, one cushion for the couch as a replacement, and one couch cushion cover for future. Now the furniture looks better. I thought it would be fair to show that they did something about it. This response is in relation to the older post from a year and a half ago.

I recently moved from Colorado and wasn't able to bring my living room furniture. I was driving by Farmers Furniture and decided to stop. Paid over $1200 cash for a sectional and chair. The delivery took a week and the delivery guys brought my furniture in NOT wrapped, banging it against walls, dragging it across my hardwood floors. The legs on the couch are scratched, 2 small holes in the couch from the guy digging his nails trying to grip the couch.

The experience of purchasing a love seat from this company is the worst I have ever had in buying furniture. 3 months ago we bought it and realized when delivered it did not have full padding on arms and the lid on the console did not fit... We couldn't get our glasses to stand up straight. Contacted store numerous times and finally, tired of the lies about ordering part and calling me, I filed complaint with the BBB. As of today, October 25, 2015, still no love seat replacement. NEVER purchase from this store or this company. They are not to be trusted... By the way, the manager of the store said she had no knowledge of the problem... What does that tell you? A manager who doesn't know what is happening in their store? Makes me wonder about the company in general.

So, we bought a couch from Farmers. It was on sale because it had some minor cosmetic damage. We asked the sales guy, sales lady, manager, and customer service exactly why it was on sale, was it a return? Was it previously purchased and returned? We were told, "No, it's on sale because it has cosmetic damage." Well, we pick the couch up on Sunday evening, get it home and put it in the living room. What do we see tonight? BEDBUGS! The "brand new" couch is infested with bedbugs! So we get to spend our Tuesday night (it's already 1 am) moving the heavy couch out, and washing everything in our house and trying to avoid an infestation in our home. You sold us this couch under false pretenses because unless your store is infested with bedbugs, and therefore all furniture you sell, THERE IS NO WAY THIS COUCH WAS BRAND NEW! We will be contacting you and corporate tomorrow.

We have been with Farmers Furniture (Rincon, GA) for over 10 years. Our whole house is filled with their furniture. Whenever we had something break, they came out immediately to fix it. We paid off our account, and we were at a zero balance when we went back in to purchase a bed suite. Service was great. Every month since then. I am NEVER over 30 days past due, but they have called me up to 10 times a month asking about my payment. They have called my work up to FIVE times in a row, and this last week, they called me ONCE, and then started calling the references of the people that I had on my application. When I called to talk to the Credit Manager, he was very rude with me telling me that if I paid on time, this wouldn't happen. Well, I was 11 days late... I told him that I would NEVER do business with them again. The way they treat their LONG standing customers are horrible.

I went in looking for a certain type of bed which they didn't have & the man who was suppose to be helping me really wasn't trying to hear what I was saying concerning the bed. So he claimed that he was going to try & find the bed I wanted & he took down my name & number & never called me. So two days later I went back to the store & the same man was there and plus a woman that was already aware of what was going on & neither the same man or woman was eager to help me & acted really snobby & so the women said for the second time around that the same guy would call me about the bed again. The man didn't call, very unprofessional & knocking the store from making money from customers like me who's willing to spend that much in cash all at once. So I took my 1600 in cash, what I was gonna spend in their store, & spent it in another furniture store.

Farmers Furniture is a dang quack. I got a bedroom suite from them. Well naturally it had broken. I had to take pictures and send a pic message to them which is stupid. Anyways it took them over a month to fix one little board. They kept hounding me about a payment. I said when my bed is fixed I will make my payment. Well they wasn't happy, he said "if you don't make a payment we will garnish your check." Well I called today and asked if I could bring in a little each week to catch it up. That ** said no and so I told him to do what they had to do. He threatening me with court. Oh yeah this is HARTSELLE AL. These ppl don't care about customers. They care about money. He said they do not pick up merchandise and those delivery trucks they have are a waste of money cause we had to go get our riding lawn mower and a few other things. I am just giving a warning to everyone. Go to AARON'S.

I purchased a complete bedroom set to include an additional dresser and night stand from the Washington North Carolina store the first of June 2015. The sales representative was very helpful and pleasant. The bedroom set was a high end purchase and I paid for all of the furniture in full, in cash. When the furniture was delivered to my home, I noticed that one of the dresser drawers had a stain flaw in the finish. I went to the store with the drawer to show them the issue. This is when my problems began.

I purchased a mattress first then went to add a gun case. Had one acct. closed to do a add-on so they can get more interest and money. Then added a couch. Paid for Scotchguard. Was applied right. Had acct. closed to add this and had a card saying, "Add up to $1200.00 to my existing acct. Keep same payment again." Didn't happen and have a bad couch. Its frame is warped. It has bleached places from them trying to clean it and its padding is gone. Can feel boards and metal when you sit on it.

Purchased chair and a half. Chair delivered was not what was displayed as floor model but had same item number!!! Seat cushion not as plush as floor model.... very little stuffing. Assured it was like floor model. I'm not crazy.... it isn't, but you really DO get what you pay for! $350 is a bargain but not when you are spending it on lies!!!!!! This was my first purchase at FHF and it will be my LAST!!!! How do these people stay in business????

Today was no exception. My son moved to Baton Rouge, LA last weekend and I will be moving his furniture this weekend. There were some additional pieces of furniture that I wanted him to have, so I called my Farmers store, told my dedicated salesperson what I needed and in a very short time had assembled a dining room set, a desk and an awesome cocktail table, all done over the phone. My paperwork will be ready for me to sign when I go to pick up the furniture.

Went in our local Farmers Furniture store in AL and ordered a sectional. They told me it would be a week or two before it would arrive at my house. We agreed to pay monthly payments once it arrived starting the next month. When I got home we got to looking at our den and realized the sectional would probably be too big so we decided to call the very next day to cancel the order then order something else from them that would be a better fit.

Received approval for credit, no down payment. Payment deferred until April, approval began in March. Pick out mattress in store, let me lay on it and the salesman told me I can get a bottle of special solution to clean mattress if stains or whatever gets on it, had a witness. Mattress set should have came on a Friday. They give you a paper telling you this. Didn't happen. I had to call and ask were they going to deliver. They lied and said it was suppose to be delivered on Sat. I said okay. Manager calls back and says, "We only have mattress and not box spring, will deliver mattress tomorrow and box spring probably Tuesday." I said "you can deliver them together," said okay.

Bought a sofa for $800 - paid it, went back. Bought lawn furniture, paid off. Bought bunk beds paid $1800, paid it down to $400. Went back bought a another sofa because other one broke springs and did not hold up. I ended up losing my right hand in a accident on chop saw, lost my job because of it, hospital bills grew to over $750,000. Even through all of this never ever missed payments, sent hospital, doctors, what I could afford and paying Farmers the full payment each month.

This store doesn't deserve the one star I gave it. The Fitzgerald Ga Store is a joke. The store manager ** is a **. ** are very rude. I called about my furniture because it fell apart when I rearranged it. ** preceded to tell me that I didn't need to move my furniture around and then I should have left how it was. I felt threatened. Who is she to tell me what I can do with my belongings? I have been a Farmers customer for over 20 years. And honestly the quality of the furniture gets crappier and crappier. It is not worth the money. You would be better off going to Goodwill. I will never spend another dime in this store or any other Farmers store. I was refused a sale of a discontinued item by Mr. ** that was marked down to 35.00 because my niece worked there. I was told I had to pay the full price of 95.00. It didn't make a bit of sense to me.

We purchased a living room set. Upon delivery, we told them something was wrong with the couch. Nothing ever happened to fix the issue. Then on top of that the sofa and love seat are tearing where the seams are sewn and stitching is coming undone. On top of this, the cushions are not holding up to normal wear. I have called and called. No one returns the call or follows up. I will not do business with them again nor would I recommend them to anyone. They do not stand behind what they sell.

My set was delivered on 2-14-15. The wedge would not set level so it was turned over and found the board in the bottom was cracked through. We called the store, the manager was suppose to call back. We sat around waiting. The furniture was not of the quality we were expecting- it was really light weight. I too didn't like the experience we had at the store. They were not friendly - it's like we were just taking up their time. WE WILL NOT SHOP THERE AGAIN AND WILL NOT RECOMMEND IT FOR ANYONE ELSE TO TRY THERE.

While I have never written a review before, I feel compelled to after this terrible experience at the Orange City FL location. Not only were we sold a CLIQ clack that fell apart within a month, but also two loveseats that broke within that same time period. After me and my family asked to have it traded out for product that was actually worth 1500+ dollars, we were refused, and they sent a guy out to fix them. He was given the wrong parts and could only do minor repairs, we never received any further repairs and we're refused when we asked.

My first purchase was a dining room set. Was good until right before pay-off. Then the services started to bubble up. Called them and was told they no long use that manufacture so that they can not owner the warranty. Second purchase was a freezer and a fireplace TV stand. Freezer went smooth but fireplace was a joke. I was told 3 times that they could get it. Then the day of delivery they called and said it was on back order. They...when that date came...they said, "Sorry, it has been discontinued."

I had a defective mattress. I came in the store in Anniston AL. I was told they would replace the mattress. I sat it outside at the dumpster. No one came. I called and the associates acted as if they didn't know about the situation. I had to go back to the dumpster and get the mattress. They came and took pictures and then said they couldn't replace because of a stain. I tried to explain to latoya the sales person I spoke with. It was because it was TAKEN to the dumpster. I spent over 3000 cash for items and even got an extended warranty. I have had the mattresses two years. I need to know will I get it replace or Do I need to obtain a lawyer?

This happened in the Valley, AL store and was the single worst buying experience of my entire existence. Some of the stuff that I bought from them was delivered on the promised date....the rest was not. In fact, they forgot to reorder the items that they said were damaged. I would have never received them had I not called to question why I hadn't gotten them yet. Also, if you buy from them on credit, be VERY careful and read ALL of the fine print on your contract. Disregard what you are verbally told by the salesperson who goes over the contract with you. Just read ALL of the contract... like twice. I ended up paying double what I thought that I owed and way more than my credit limit was somehow and even paid for insurance on the furniture that I was told I needed since I was buying on credit. But after reading the contract (days after I had signed it), I saw that it was all optional....$850 worth of crap I didn't need. But hey, I signed the contract so I was basically up the creek. Honestly, I don't normally ever write reviews of places, but I feel like I was taken advantage of here and would just like to warn others about this place.

Have done business with the Clanton location for about three years. Never been late with payment. Never missed a payment! I call to add a Christmas present for my daughter and the manager there can't even be bothered to return my phone call! So I call to get the corporate office phone number and the store claims they don't know the number!!! Had to Google it to find number!!!

Waynesboro, Georgia location: Made a purchase Sept. 27, 2014 with an agreed balance minus the finance charge if paid off in 90 days. Went back to pay out the account on Nov. 26, 2014. The sales representative stated I still owed more money. I expressed not according to the contract. They admitted a mistake they made on the contract and now they want to take me to court for $100 they say I still owe. December 8, 2014 around 2:15 p.m. the store owner and franchisee called my work office asking what we are going to do about this issue. I expressed to the store owner and franchisee that as far as I am concerned I have paid the balance of this sale and I should not have to incur the expense of the sales representative's mistakes. Not being able to completely express this to the store owner and franchisee, he began ranting about how I will be responsible for the $100 and the next payment was due on December 1, 2014 and if it is not paid by December 11, 2014 a late fee of $25 would be added.

My wife and I got a couch sectional. After it was delivered we did not sit on or use it at all for a few months. My wife sit on the left end of the couch, she told me a board is loose on it. I went to look at it and I put my right hand on it and moved it back and forth. My wife is not a big person at all. When I made the next payment she added a note on the check but they never did call. My wife called them concerning this problem about a month or so later. They told her that they would have to take it apart and fix it. No way, they should replace it. We don't use the that couch at all.

I went in last Thursday to make my payment on my tory built zero degree lawnmower that I paid $3,150 for. So I make my payment with my debit card like I always do, get my receipts and leave. I get a call almost a week later saying the lady that rang me up accidentally only charged me 1.08 for my 108 payment (not my fault). I live pay check to pay check and on a strict spending but with Christmas I spent the extra money I didn't realize was there. So now I’m 2 weeks behind with no way to come up with the payment. The manager was very rude and told me he had to make the payment today or late fees will be applied. This is no way to conduct business. It's not fair for me to have to struggle to come up with the payment that I tried to pay.

I have done business with Farmers Furniture now for 2 years and like the selection of products. However I too have had things happen when I was not always able to make my payments on time. At first they would harass me until I made it clear that I did not appreciate being harassed when I had already told them when I would be able to make my payment! So they did put me on the do not call list. So I went in today and made my payment early and I asked about my credit limit and was told that I am so over my credit limit and that I would not be able to purchase anything on credit at all right now. I said "Well that's funny cause I went over to Badcock and got a $5000 credit limit and had to buy my son's bed at Badcock because of the so called Farmers policy!!" Well it's not so much about their policy as is their manner... They talk down to you in a condescending manner like you are not worth anything and I as a customer do not appreciate that at all!! After all my account is helping to pay these people's salaries and retirement!!

I purchased a bed with drawers attached to the bottom and mattress and everything else that comes with it after. First when I received I was really satisfied but after a while I was cleaning one of the drawers, when I pulled it out it broke and also the wooden pallets that hold the mattress and the bass broke. They said I would need more and they would fix it, they never did. And when I told them about the broken drawer, they said they couldn't fix it and also the mattress piece that goes under the mattress is broken. I also told them. They said it didn't have warranty but when I purchased the bed, they said I had warranty on anything and until now I'm not paying them until they come and fix my bed. I have my baby that sleeps with me and wouldn't want him to get hurt because of this cheap bed..

I went with my son and his girlfriend to the Gainesville Georgia store to purchase a sofa and a recliner. When there the sales manager made the what appeared to be a good deal on the entire set if they took the floor model. He also stated the Farmer's warranty was a good deal which was 7% of the purchase price and they would handle repairs for two years if anything happened. This was something we were going to do since we were buying the floor model. The other salesperson confirmed to us that the extended warranty would be added to his monthly bill and not part of his finance. They were also having 12 months interest free. When the paperwork was completed they were not going to give him the 12 months interest free which was posted throughout the entire store but they did go ahead and honor that. After all paperwork was complete and he had made his down payment we were told we would not have the extended warranty since we bought the floor model and it was sold as is.

The IT person is not friendly and hung up on me.

I bought a bed with two lamp dressers, a large dresser, a dresser with large morrow, a bookcase, a China cabinet which lights up/glass morrow backing. I lost my job about three months after buying the furniture. The salesman was very warm and friendly when I purchased the furniture. I asked them to come and get the furniture and they would not. The decoration on the headboard started to coming a loose. When I moved the back of the bookcase just tore--its colored like the wood and nothing more than cardboard. The HEAVY HEADBOARD HAS ATTACHMENT THAT WAS HELD TOGETHER BY CORRUGATED CARDBOARD! The weight of it had worn through and was broken and could not be repaired. Stripped completely out.

I went to Farmers Furniture on a whim in Ozark, Alabama. My first impression was wonderful. I meet Ann the sales clerk and then after looking at some furniture Ann went to check on ordering and prices. The manager ** approached me and started to try and show me other furniture, as I explain I was looking for something smaller and easier to take care of. He then started to walk away from me and I said, "Are you walking away from me?" He replied, "Miss Ann is helping you". In my opinion if he wasn't willing to continue he should have excused himself and been nice about it.

I had so many issue at Valley AL store. The first was when I bought my girls twin bed pink headboard with the diamonds on it. They told me it will be in this date. That date came I have not received it when I suppose to receive it and paid cash money for it. I also bought a dresser drawer that has broke. Then I went and bought a table set from them which has broken. The back came off. The seat came off. They had called me before fourth of July that I will have it fixed and still not fixed. Don't tell me you going do it and don't. I told the manager that she can stick those parts up her butt. I will never buy anything from them anymore. Their services is not worth it. Making themselves look bad.

I bought a mattres / box spring set in march of this year. Paid $430 for it. It is already broken and sagging. This is the worst quality mattress I have ever owned and I could have spent the same amount at Big Lots and gotten a Sealy. Terrible, terrible quality.

Wife has been employed there 6 yrs, been through 6 mgrs and numerous other salespeople. Store is small, barely enough for 2 salespeople and now they hire a third. Mgr has alienated all staff and gets no respect. Other salesperson is amoral-steals customer "ups" but always denies it - even when caught. Store mgr very intimidated by her and will not reprimand. Wife's commission sales checks are dismal compared to the other one. District mgr is oblivious to what is going on as is corporate. This company's policy seems to be to set employees against each other to keep a "tension" in place which leads to a high employee turnover. My wife has been the only constant there for the l 6 years - even being an emergency key holder because of how close we live to the store. Farmers has clearly shown there is no loyalty to employees with any time or seniority. The many other complaints previously offered are spot on. FARMERS IS BAD NEWS!!

The new manager told me that she would help us with the payment and she told me to bring 50.00 each on both accounts. And when I get to the store and talk to the new manager, she told me I had to have $150.00 on both accounts. So far I give her $200.00 and I owe her $100.00 by the 30th of August of 2014. And then she wants me to pay $223.50 every 2 weeks and I get paid 1 time a month. She has not help us at all.

The managers are hiring "friends and family". That alone creates a great imbalance. Then everything is in the favor of the friends and family, no matter what is right or wrong. But the minority does not dare say anything or the days are numbered. Undercover Boss should pay some much needed visits, and see what really goes on. Eastern North Carolina is notoriously out of balance, with total unconcern from the Team Managers. Team Managers are only interested in their own skin, no matter what.

We purchased a big couch. It's a sectional with 4 recliners. This couch is nowhere near worth the 2000 dollars we are paying for it. All 4 recliners were broken within 6 months of the purchase. Called farmers to get them fixed since it was still under warranty but they have only fixed one. I absolutely HATE this couch. It's really annoying paying a lot of money for something that's not worth the money you are paying for it. I mean with 2000 dollars I could have a better couch that won't need fixing every 2-4 months.

My husband and I bought a new couch that had recliners in it and a table and chairs. When they brought my table in, they hit the side of the truck and chipped the side of it. So the manager said that she would get us another one and she did. She got fired so we no longer have her to back up on what happened after we had our furniture for a couple of months. We thought the couch was ok until we sat in the recliners and after a couple of months the middle part of the couch stuck up past the recliners and when you sat down in the recliners you sat on the board. The guy that fixes the furniture finally came out and said they had to take it back so we went and picked out a different one. The springs popped loose and ruined our newly stained floors which are scratch up now.

We financed a riding lawn mower August 2013. We called to find out why the lawn mower did not have all of the parts on it ~ Well after SEVERAL calls to the store in Anniston, AL, I finally called the home office and still to this day no one has returned my call. I finally got an answer after about 3 weeks and was told it didn't come with those parts and I informed them that according to the news flyers they mail out, it does. I was told the pictures are just that... pictures!!! Still to this day, I DO NOT have the parts. Well winter has somewhat passed & time to cut the grass again is here. I got the mower out Friday, March 21, did 2 runs and the belt that engages the blades falls off. I call the store to report this.

I financed furniture through Farmers in Carrollton, GA. About a year ago, I've been current on my payments. Up until December, my bed broke and I called to ask if someone would come fix it or replace it since I have a warranty on it. Well its March and the bed is still broken. I told them I don't have a bed and need them to come fix it as soon as possible and still no one has even attempted to call me but I have been visited at work a total of three times because I am behind on the payments. They are extremely unfair and have horrible customer service. Their furniture quality is horrible and they are very rude. DO NOT BUY from them. It's not worth it.

First off, this isn't even new but it's supposed to be. My husband and I went in on a Saturday afternoon made our TV payment and was looking at beds. My husband picked a sleigh bed frame and I picked a really nice Sealy gel cool mattress. When it was delivered finally after two weeks the frame was scattered throughout the truck and not in a box. The driver said he didn't know why they (the store) took it out of the box. The first piece brought inside was broke; we called the Hartwell, GA store manager. He said he would order a new one after we told him it had been glued back together before it ever reached my house so it was broke at the store because they even tried covering it with a wood marker.

Reidsville, GA location - In March 2013 we financed a washer and dryer set. Cost $1000.00. We put $500 down. Almost 1 year later, still owe $800??????? No one can explain. They call several times a day when late.... illegal. The collection drivers also send text. Illegal. This company also has a very ignorant way to report you to credit agency. Only your late payments are reported. Period. If you pay on time you are never reported to the 3 credit agencies. If you pay late, you get reported and then it shows you 90 days or more when you aren't. Also... our 1st payment wasn't due until May 2013, but they reported late payments since April. This company should be under review by the Attorney General's Office for fraudulent financing practices and credit reporting inaccuracy. You can argue with credit reporting companies all day long, but they don't care and neither does Farmers.

I became a Farmers customer in 2010. After that I needed surgery & became disabled. I paid cash for some things and financed others. I've been back in hospitals, through rehab and had to continue to my monthly payments (okay I did have their things) even though I had insurance to cover my payments. 2 years ago, I purchased a lawnmower and right away after getting it home, I called and said something's wrong with this. It’s either the housing or the motor not mounted right. Manager said it was me, because 6 months prior I had a knee replacement but he will send someone out. No one ever came. For over a year, when I went in to make a payment I would remind him about the mower.

I live in Statesboro, GA and went totally disable in Jan of 2012. I filled out paperwork for Life of the South that Farmers Furniture gave me. After 3 months, they began to pay my payments. I am still disabled and my contract was paid out a few weeks ago. Well I have received a letter and now harassing, threatening phone calls by John from the store saying that I owe them 811.00. This is in LATE FEES. They charged me late fees every month because the insurance company did not pay until the end of the month. Like I could control when the payment would be owed!!!! I was told by the supervisor at Life of the South that Farmers waives these fees because of the fact the payment comes in late. Well they haven't waived mine. He has threatened me and said he would come get all of my furniture.

I will never do business with Farmers Furniture anymore. They will harass you and call you everyday and even come to your home for a past due payment. That is ridiculous. They have poor customer service and no sympathy if you have to be late. Please go somewhere else.

On July 10, 2013, the Assistant Store Mgr. Randy was rude and unprofessional to my family. About two weeks ago, we went into Farmer's in reference to an extended warranty regarding our washer machine. We purchased this plan on August 2, 2010 for three years. Randy was very lackadaisical in scheduling the service call. We made numerous calls to the store regarding the request. Finally, Bowen was dispatched to our home for an evaluation.

I always pay 1 month ahead. I bought an air con and instead of adding it to my account, they refinanced without letting me know and now I have to pay 2 months this month or I'll have to pay $25 late fee - not fair. I'm on a fixed income and bills come at the time I have them scheduled. Now they double me with a payment or I'll have to pay late fees till my items are paid off and I was paying more than the bill every month. I can't do that now. They didn't explain that my bill was going to be 2 in 1 month till the late charge was 1 day away. I didn't know I was refinancing which adds more finance charges. I thought it was an add-on. I've had add-ons before. I'm not happy and probably won't ever buy from Farmers again. Badcock is right down the road...

These people know I lost my job and do everything I can to pay what I can. I told them I would be in on Monday to make a payment. I called today to say it would be tomorrow because I had to use what money I had to buy my daughter antibiotics and I got a bunch of grief because I did so. Let me tell you something. My kids will come before your crappy furniture that tears up before you can get it paid off. I would not recommend you to anybody. Your customer service and furniture sucks. If you ever go through rough times, be prepared to be harassed every single day - phone calls and coming to your house. I regret ever buying anything from them. Thank you for making me feel like scum because I am having hard times right now.

I was late on my April payment because I knew I had to pay taxes. Not only have I been called several times per day (after they have left a voicemail, they continue to call - illegal per Federal Debt Collection Practices Act), but I have even been visited 4 times at home this week alone. The collection calls come on the due date, not even considering the 5-day grace period per the contract. I am a bankruptcy paralegal and I just hope the firm that I work for gets a case where they can sue Farmers for their practices. I would love for someone to make them pay for all the harassment that they cause.

I went in the Farmers Furniture in Cedartown, GA to pay off my furniture in person. They gave me an amount and I wrote a check for that amount. A year later, they called my brother to say I was late on payment. When I finally called the manager to confront him to why there were additional charges after the balance was paid in full a year earlier, he said he was trying to get in touch with me about the balance. I told him it was paid in full, so why was there $300.00 added. He said he did not know why it was added. I asked him to remove that amount because I already paid what they told me was the balance. He said he could only remove the $25 late fee. So in a year's time, $25.00 was only in late fees or was there $5.00 owed and the rest were late fees? Big question. Sounds like they are just trying to get more money for no reason at all. I think the store is just one big ripoff.

My complaint is against the Farmers Furniture store in Walterboro, SC. The finance manager, **, is the rudest person on the face of the earth. I made an agreement with her because due to economic circumstances, I fell behind in my payments. I called and let her know that I was going to be a week late with May payment (mind you, after the agreement was made, I was never late). Needless to say, she sent the police to my home and to my place of employment. After explaining to the officer what happened, he called her and asked why would she send him to my home when it was not needed. She lied and told the officer that I never called her and let her know anything. The officer saw the situation for what it was, apologized for the inconvenience and left. I called the office and asked her why would she do such a thing. She got nasty and flat out disrespectful. If I do not hear anything from the corporate, I will file a formal complaint with the BBB and take legal action for harassment and abuse of privilege.

I have placed several calls about a large tear in my new mattress, and my sofa and love seat are leaning. I have been hung up on and they keep giving me the runaround about getting a new one or exchanging it. I have been told it needs to be inspected first. I called on Monday, I was told he would be here Saturday before 12pm. I stripped my bed and waited. I waited all day Saturday to be told he is in another area and that he had already been by my house. He didn't even knock or call or say anything. He just hung a tag on my door. I am very pissed and upset. I don't even want any of my furniture anymore.

I bought a living room set in August. I had to sew the cushion when I got the set. I still didn't think anything of it. My daughter was sitting on the love seat and said, "Mama, something isn't right." She only weighs 120 lbs or less. My older daughter came home, and I had them to flip the love seat over and the legs were bent and one of them fell off in my daughter's hand. So I had them to check the sofa. The same thing was happening to it.

I wanted to purchase a living room suite and I have always paid on time, and paid more than my payment. The salesperson said I could get it and was looking at what my payments would be, when the manager said no. I was over my limit. They have done the same thing to my daughter. I will be going back to Badcock!

My wife and I purchased, in cash, a living room set and a recliner from the Williamston, NC store last Saturday, the 10th of March. It was to be delivered this Friday, March 16th. I called the store to move the delivery to Saturday the 17th, and later got a phone call that all of my furniture had not arrived to the store (backorder) and that only a portion of it would be delivered this week and that I would have to wait another entire week for the rest to be delivered.

I made a complaint today and would like to say that my problem was well taken care of in a very nice manner. Mr. ** was so very kind. He is store corporate manager and he fixed my situation in a very well businesslike manner and I will continue my business with Farmers Furniture. I would like to thank Mr. ** for his time and concern and also for resolving my situation in such a well mannered way!

I have been paying on my furniture and appliances for 3 years, never to be late on my monthly payments or paid less than the monthly payment. I called the Hampton office last week and asked if I could add ridding lawn mower to my account. I was told he would check and call me back. He did call back and said it had been approved. So, not only did it cost me gas to go there, I also paid my neighbor to go in his truck to bring back the mower, in which Farmers Furniture said my neighbor could pick it up for me. I was furious to arrive there and be told that it had to be re-approved. This cost me $40 in gas that I could have saved if they would have not called me and told me it was approved, only to get there and be told it wasn't approved yet!

I purchased close to $6,000.00 worth of furniture with Farmer's Furniture in Sept. 2010. While making purchase selections, the salesmen explained that I could purchase coverage for my TV. That covered if TV was damaged in any way, shape or form. I specifically inquired and confirmed if in fact the coverage was for anything, even if moving and TV damaged and he said yes. The salesmen also said I could purchase the same coverage for all my furniture and again I inquired if anything happened it would be covered, cases of damage while moving, kids playing, etc. And again he said yes!

I called to ask them about why no one called me about fixing my air conditioner. Belinda, who never gave her last name, here in Lake City, Florida, was rude and had no empathy in what I was going through, and as I was expressing how hurt I was, she hung up the phone. I promise I will go to Facebook and Twitter to discredit your store, because of rude sales people like her. Thank God for First Ammend. They did not try to help me resolve the problem. I promise everyone i come in contact with, I will recommend them to Badcock, and let them know their customer service suck.

Last year, I had to move and leave my house in South Carolina behind because my health was really bad and needed to move near my children who are adults now in fears of dying and needing family near me. I went on disability and have struggled to make payments on a refrigerator left in SC. First, she overdrew my bank account with unapproved billing. Then she threatened me with lean over, heard by my family on speaker.

I am a long time customer of Farmers Furniture, a white female resident of Macon Ga. I have an account in Milledgeville Ga. I am not leaving real name or number because these employees I see when paying my bill, I witnessed employee discussing customers' overdue accounts at public restaurant and it was just eating away at me. I was and am still upset. The last name was **, did not catch the others' at a Milledgeville restaurant.

I found a red recliner in your advertisement and went to our store in Summerville, GA to purchase one, but they didn't have any. I asked that they order one for me. This was 2 weeks ago and the salesman was Tommie **. Yesterday, I spoke with Mr. Tommy and asked if he got it ordered. He replied that no he didn't and he would have to speak to his manager, Andrea. I called 3 times after that to speak with Andrea myself and was told on all three occasions that either she wasn't in or wasn't available. My husband then called and asked to speak to her that it was an emergency, which I admit he shouldn't have done, but when she got on the phone she started screaming at him and was so totally rude we will never go back in that store again.

I paid off my account at the Rome Ga store on 11-11-2011 and today I was served court papers that said I never paid. I called the store where I paid off the account at and the Manager Brandon never asked my name. The only thing he did was tell me that I had to contact the store were the contract was signed. How is that fair when I did not make the payment there? I will never shop at Farmers again and I am getting a lawyer today.

I had purchased a storage bed, less than a year ago, and it has fallen apart twice. They fixed it the first time with no question. Now the second time has been a complete nightmare. I called and talked to the store manager and she got the part ordered and forgot to call me weeks later.

I am a couple of weeks late on my payment. I owe them about $100. The economy has caused me to be late. But I have been paying them for 3 years and have not been late. It was only recently and I did advise them. They are very mean to me when I try to talk to them. That is fine. I understand. But now they are calling me at work. Isn't this against some kind of regulation? I tell them I cannot have calls at work and she accused me of hanging up on her. What can I do about this?

I have purchased 3 items from Farmers Furniture in the Washington, NC location. I always paid my account off. The last purchase that I have been paying on is now going to court. Ann, who is no longer employed through this company, withdrew more than she was authorized for a payment which cost me $150.00. She withdrew $10.00 more and did not contact me to let me know the same day she realized she did this. Dwight, the manager, of the Washington location was extremely rude to me on the phone.

I am being harassed by the credit manager at this location, here in Clinton, North Carolina. She continues to call my place of employment after I have asked her not to do so. I emailed the corporate office in the hopes that they will take care of the matter with her constantly calling my job. I have a current balance of $266.00 and I have made a payment this month but she continues to call me day after day after at my job. I have the right not to be contacted at work; I too work in retail and know that you cannot constantly contact someone at their job. Once I get this paid, I will never purchase furniture or even a stick of gum from these people.

I filled bankruptcy chapter 7 and my case was discharged in July 2011. I have the store manager, John **, coming to my house wanting the furniture. My attorney sent them notices and after notices that if they wanted to appeal and they never did. And not 3 month later, after I have been discharged, he is coming to my house and harassing me. This is against the Bankruptcy code 362.

I opened an account with Farmer's several years ago and took very good care of my account. In August of 2010, my husband was arrested and left me with no money to pay any bills because I am a full-time nursing student with no job. Almost immediately, they began calling to harass me, threatening to sue me and even to take my income taxes from me. I spoke with several people trying to work something out and I began trying to catch up on the payments. I thought that matters were being resolved until I received a letter saying that legal actions were filed.

I bought a mattress set from Farmers for around 800 dollars. It sank in the middle in less than 4 months, it has a ten year warranty. I was given credit on another mattress that I paid an additional $600 for and it did the same thing. On my original purchase, I also bought a sofa which while waiting on me to arrive, they sat on the grass and ripped the dust cover off the bottom. They also scratched the bedroom set on delivery. But the kicker was when I opened the night stand drawer. The handle fell off and they refused to give me another nightstand. They fixed the handle on two occasions and said that was all they could do. Since I bought it new and it had not been used, I thought I should get a new one.

I went bankrupt on Farmers Furniture and never contacted a bankruptcy judge. They harassed me, came to my house and took me to court. I was supposed to contact the bankruptcy administrator but they came to my house and harassed my mother while my father was dying, more than once. Wasn't they supposed to contact me at all?

My husband and I purchased a set of queen size Spring Air mattresses in June 2008.The warranty was for 20 years. Three years later, the mattresses are sinking on both sides (we are average-sized people). Spring Air said FHF paid "a lot" of money to take over all the warranties themselves in 2009. So I called the local FHF store and found out that they do not stand behind their warranty. They will refund a credit for half of what we paid towards a new mattress from them. This set cost us $623.22 so they're going to credit us $311.61 and then we have to spend another $400.00 or more because they will charge us $50.00 delivery fee again. This is the worst company I have ever dealt with in my life. By the way, I understand that Spring Air filed bankruptcy in 2009. Someone new has bought them and they still make **. Shouldn't someone be giving us a refund?

My payment was 11 days late. I had called to let them know that I would be by on Tuesday to make payment. They never called my personal number; however, they felt the need to call my employer. Farmers should spend the time to train employees in proper collection procedures. I was very upset that they called my employer on Monday, while I wasn't even working; then called again on Tuesday. I have asked them to never contact my employer again, and wanted to have some type of record of this.

We were in good standing until December of 2010. My wife had stents put in her heart, and I lost a lot of work, and got behind, around January 2011. My work cut back, and I lost $18,000.00 a year so far ,and we are struggling to keep the basics, on Farmers call day and night. Cathy ** of the FL office today, 4-28-11, came to my house. We were gone, together with our 11 and 13 year old daughters

My account was behind Sarah. Had the nerve to called my references and discuss my account information. She then called 4-5 times a day, stating that I better make a payment or she will file charges. I told her to help herself. She never did file charges, my balance was only 120.00.

My boyfriend and I purchased an overpriced bedroom suit. This was financed as a joint account since we live together and split all the bills. This appeared to be a nice suit that would last a while. We purchased it in March 2009 and added any and all insurance offered. In February 2010, a handle broke of the Chest so we let Farmer's know when we made our payment.

I cannot understand what that idiot Virginia is saying. The manager has been nothing but accommodating to me and my family for the entire time that he has been the manager at the store. I think that Virginia is probably so ignorant as to when she bought that piece of crap DVD player that she doesn't know it is out of warranty, or she is so used to dealing with the thieves at Aaron's that she thinks that no matter what, it'll get fixed.

I purchased a Coby 7-inch TFT portable DVD player for a Christmas present for myself. After only seven months of use, it will not read any disc. I returned it to the store after re-packing it in the original box with all associated paperwork. After 3 weeks and no response. I went to the store to be told that it (the DVD player) was not under any warranty and it was unrepairable.

My wife and I have had some horrible experiences with the collection department of Farmers Furniture. We ran into financial difficulties in late March 2010 due to my wife's husband losing his job. Thus he was unable to pay all of his child support regularly for 3 month's. My wife also underwent major back surgery on April 22, 2010.

I went into Farmer's furniture on Monday June 21, 2010 to make my payment. The sales associate told the credit mgr that I was there to make a payment. He was sitting in the office. The payment was not mine but for my fiancée for he was out of town. My time is very important to me. Well I stood there and stood there and after 20 minutes I started out the door I told the sales associate that when he had time to take the payment to give me a call. I do not have time to hang around all day waiting for him (Shane not sure of last name) the sales associate apologized for him it was not her place to have to make excuses for him. But he must have not had time that day to take my payment. Cause I never received a call. Then I had to go back down there the following day. And that took more of my time. I would never buy anything from them.

I purchased a sofa, and about 2 months later, a seam came undone. I called to complain, because I paid for a good sofa, and wanted one. The salesperson, Cheryl, put me in touch with the manager, and they sent a repairman out to fix the seam. He did a great job, and the store paid for everything. I know that good news doesn't go far, but I thought it was a good thing to report.

I have messages where she has called everyday this week, even 4 times on one day. (the account was not past due). Ms. H. made a statement I will sue your daughter..I told her to go ahead and sue. Which I knew by law she could not because she was past due. But I got wrote up for her calling my job so offen. Now I a on a 30 day probation period because of this. I have doctor's appointment that I have to change now because I am on probation with my job. I am really not suppose mis these appointments, but if I do I will either lose health or my job. And I need both of them. I am really stress about this.

Back in 2001, I had an account with Farmers Furniture. The first incident that happened with them was back in October 2001, a friend of my was babysitting for me while I was out and Brian from Farmers came out to my home around 8pm. When my sitter told him I wasn't in at the moment he began discussing my personal account with her. I feel that he should have only left his name and the company he was with and left. When I returned home she began telling me everything that he had said. I confronted Brian and he assured me that it would never happen again. On April 20, 2002 I was informed from my parents that a girl named Michelle had called them discussing their account but in the same conversation she began discussing my account.