Farmers Furniture Reviews

I did not have a good experience with them. I feel like I was racially profile here in Lake City, Florida. I told them that I was self-employed and I gave them all the proper documentations. After showing them that I was self-employed also showing them my bank information. They suggested that they still want to see a W-2 to prove who I was.. They also compared me to someone that stole someone’s identification and said we had to be careful because people will steal people’s identification. I felt like because I was a black business owner. And I told them the amount of money that I made for the year they looked at me like I was lying and said that they could Not do any kind of Rental agreement after I show them proof of income coming directly out of my account. He also asked me to show proof that I was receiving money in my account in which I showed him.

Me and my daughter went to Farmers Furniture in Bessemer Alabama today and had the most amazing experience. Mrs ** was just more than a sales clerk. She really met my needs and my budget. Just amazing person. She is more than professional. She loves her job and to do what’s right by her customers and 100 percent straight up. I will be back for my living room furniture in a month or so. Thank you Mrs ** for helping me make my dream come true and redo my home and make it where I can afford it.

My daughter and I came to Farmers about 3 months ago looking for a living room and bedroom set at the Rome location. I was very impressed with our salesperson Mary. She went way and beyond and was excellent. Mary was very professional and friendly. I was really impressed by the quality and craftsmanship. i ended up spending close to 4,000.. thank you to Farmers Furniture who helped me when I needed it and thank you Mary for doing an excellent job.

My sister who is disable, had her apartment to flood. We went to Gainesville Ga location and Jennifer was excellent taking care of us! She went beyond our expectations, making sure we we taken care of. Jennifer was very professional, friendly and so helpful! I would highly recommend you ask for Jennifer!!!

We made a purchase for a bedroom suite and could be more happy with Tammy and her set up crew Noah and Cody. Recommend them! They came and were professional and set up quickly. Tammy helped us on the store and got us ordered and delivered in a timely manner.

Well I purchased a sectional about two months ago and when I bought it, it came with like ten throw pillows around it. After my brother brought it home and set it up it looks all out of whack from the top cushions not lining up straight across it neatly they are all bulging out every which way and the bottom cushions some are a little thinner than the rest. So I’ve called wanting to exchange it because it looks defective but they say there’s nothing they can do. They recommended that a guy they knew could come out to fix it but has never called and now I’m frustrated with them and they won’t budge to try and make things right with me. So I’m left paying for a couch that’s defective. I will never buy from them again and I will also tell others to never buy from them. A person needs to report them to the better business association.

Okay. So first things first. About a little over 2 years ago we purchased a living room suit with included a love seat, A couch and also a recliner. The recliner doesn't even have legs on it. You have to prop the chair against something or it will fall. It's been that way since day one. Well then our what is supposed to be brand new couch. Gives out and the whole entire bottom breaks. Mind you we've reported this and they told us they no longer do business with that company, that we would have to contact the merchant. WOW.

Farmers has a decent amount of furniture to choose from. The floor sales staff at my local store are always friendly, professional and helpful.. THAT'S WHERE THE GOOD NEWS ENDS.. HERE'S THE HORRIBLE TRUTH.... My wife and I have spent over $6,000+ in the last 4yrs with Farmers furniture.

If I could leave negative stars I absolutely would! I purchased a living room set from them this year and got the insurance. I was injured at work April first and have been taken out by doctor's order for the past four months. They are doing everything possible to keep me from using my insurance. From lying about how I could pick up papers, to "losing" completed papers. NEVER DO BUSINESS with them again!

The salesman was knowledgeable, courteous and prompt. They were able to assist me with my furniture needs. Isaac was the salesperson who assisted me today. I look forward to making future purchases hopefully with Isaac.

The Bay Minette store is the worst attitude in the world. They gave me a money order back that I wrote out to them. Didn't have any respect, not call back, unprofessional, very much lie and do what they want to the customer account. If you like scams, Bay Minette store is the one that will get you every time. Does like to argue with customers. Talk everyone's business to other customers.

I will NEVER recommend anyone going to this store to purchase anything. I've NEVER experienced the underlying racist bull crap I endured here. It's ok...God sees ALL...I hope it made your day because you didn't bother me...You might've said No but MY God said Yes! Whole story is not necessary...there was no reason for the denial except personal judgment. If you know...you know...beware if you have to go here.

Purchased a recliner chair for my mom. They said they could take the other one out for me then when they delivered it they said no that if they got hurt it was my insurance that would have to pay!!! I don't like being lied to!!!

Previously, I posted a review because my Crossly refrigerator was under warranty and needed a fan blade. A repair company never showed up. Finally, another company was sent, but could not find a replacement part in stock. Farmers delivered a Frigidaire brand to me. I am pleased with it. Just be patient with management because it is not always their fault.

I ordered furniture from Farmers in May. It was delivered about 2 weeks later. I called the store and made my 1st payment early, paying $35 over amount due. A few days later, I noticed instead of withdrawing $250 + fee, the clerk ran my card for $150 + fee. I called her to let her know and offered to pay the $100 at that time. She refused to waive the service fee, so I told her I'd mail a check.

I purchased a chair from the store in Chatsworth, Ga. Had not had it long and in February it broke and I am still trying to get it fixed. I can't use it because it is broken but I am still having to make payments on it. And it is still under warranty and furthermore, I purchased a extended warranty.

I purchased a bed back in March. They delivered my bed 3 weeks later. I was also set up on auto draft and they didn’t get the payment so I called in to make the payment and the guy was so rude that I couldn’t even stomach the conversation. I had one card on file, and they processed a card with someone that is on my contact list without her or my permission. When I called and asked I was told someone called in a made the payment. No one called in because it’s set up on auto draft. Long story short today I called in and asked for the store manager because once again, they charged my friends card which made her overdraft. The store manager gets on the phone, and was real nasty to me. Although I’m now current, he tells me that I will be served with papers, and they can’t remove her card on file. That is fraudulent activity.

Every item is exactly as described and look more impressive than the pictures when you have them in place. I was really impressed with the quality of materials and the craftmanship, Well worth the money and I am just about to place another order.

I have a hard time sleeping so I sleep in a chair and I'm looking for the right chair. I went into this location with the intention of finding a chair I like and buying one. I sat in one chair for 10 minutes to see if it fit me right and they call the authorities saying I was trespassing. How exactly am I supposed to find the piece of furniture that is right for me if I can't sit in a chair for more than a minute? These associates should lose their job or be disciplined. The ** lady actually tipped the chair and put me in the floor. I've had 5 knee surgeries and have a hard time walking. Is this how you treat disabled paying customers? Sorry people. I suggest going to get furniture ANYWHERE else! These people shouldn't be in a position that deals with the public. If Farmers Home furniture managers don't understand that this store shouldn't exist. I have contacted corporate and hope they do what is right. I'm also reporting to BBB.

I purchased a new bedroom suit for my daughter. She had it less than 30 days and it broke, it took 5 months before a service repair guy to come and fix it. Once he came to fix it, we discover that the bed rails were not the correct type for the bed so they knocked of 50.00, brought us some slacks and we had to continue to pay. This bedroom suit was almost $3,000 and I guess they thought that was ok for them to patch it up, as long as they received the money that I promised to pay them when I signed the contract. This has been a horrible experience but if I don't pay I could get charged and get a judgement on my credit.

Back in August of 2022, I purchased a couch and a chair from Farmer's Home Furniture in Washington, NC. Little did I know that shortly after making the 1st payment I was going to fall into financial hardship. They called me at least four times a day asking for payment. Each time I would tell them to come and get the furniture because I was not going to make payments due to the situation. I was told by one of the workers there that they just could not come and pick up the furniture because I was still on contract and would have to still make payments even if they came and picked it up.

This store is very poorly ran. It's definitely gone down since Phyllis became the finance manager or whatever she calls herself... She puts stipulations on how you should set your monthly payments up. Said the only way I could add a 300 recliner to my account which I only have a 500.00 balance is to pay October's payment and set my account up on auto draft. Not sure who she thought she was dealing with, but I did asked to speak with the store manager and he's not in today. I've never had to do any of this. Third time this year she's denied me from adding on to my account. She's definitely causing this Farmers to lose business..

I made a cash purchase for a reclining sofa and love seat. I sat in the loveseat the day after it was delivered. One side was built so tight it would not lock in place when you put it down. 3 times I called for repair and 3 times they said they will call me back, which never happened. Twice they showed up to deliver the furniture without so much as a phone call. We were building an addition and it was written on the paperwork I would call for a delivery date. I sent it back. I had no room for it at that time. They did call the 3rd time and that was because the delivery man told them to before they loaded it again. Very poor communication and customer service in Anderson SC. Definitely the bottom of the food chain. Buy elsewhere.

We purchased a bedroom set. We added the warranty. We had the mattress for a year and it had a sink spot and a small stain. They refused to replace the mattress and the manager was very nasty. I will never purchase anything else from Farmers in Ahoskie, NC.

The salespeople walking the floor were ok...but the manager who does the financing had the worst I mean the nastiest attitude. When I walk into her office she didn’t greet me. She jumped right into saying I owed a balance of 47.43 from a couch I brought 2 years prior. I explained that I didn’t know I owed money and then she proceeded to say she couldn’t process or even look at my application until I’ve paid my bad debt so I walked out of her office to pay the 47.43 and when I came back into her office she immediately said she couldn’t help me before I could even sit down. I felt like she could have told me straight up that she couldn’t help me but she wanted to sucker me into paying the 47.43. She was worst, inconsiderate, hateful person in the store. I would never spend another dollar at this store nor would I recommend anybody to shop at Wallace Nc location!

It has been going on 2 months. It was on backorder but the sales man said it would be in on the 21 of Jan. Every time I call they give me a later date. Now they're saying it won't be here till Mar 12 and that's not even sure. They are very unreliable and will tell you anything to sell and try to keep you from canceling your order.

Between me and my daughter we probably bought over $10,000 worth of furniture. One day I decided to go to the Kingsland location where I live and buy, John the manager was out, so it was just the staff. One lady proceeded to tell me that I was in default. Now I pay every month like clockwork and even more than what I was required to pay. She keep yelling at me saying I was in default while there was about 15 people there staring at me like I don't pay my bills. I was so upset that I went home and got my other credit card and paid everything off so I would never have to go there again.

I have spent $10000. Bought insurance on everything and they won't replace my table that is not real wood so water from cups and or spraying it and wiping it down got moisture in it and it bubbled up.

I received a paper saying that I am pre-approved for $1165.00. exclusive for me. I agreed to increase of my payment. The finance manager states she need to verify my phone address etc. She hand me a application for credit check. If it pre-approved why do you need to do another credit check. Just opened this new account. Paid out previous account. This is a hit on my credit score. She should said, "I'm doing a credit check." Not "I'm verifying your phone number and address."

I think it’s awful that in the middle of a pandemic when people are afraid to get out because of their health they would start charging to make online payments. When I’m done paying I will never purchase anything from that store again.