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Waffle House

Waffle House
Overall Satisfaction Rating 3.47/5
  • 5 stars
    60
  • 4 stars
    74
  • 3 stars
    66
  • 2 stars
    27
  • 1 stars
    15
Based on 242 ratings submitted in the last year

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    Waffle House Reviews

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    Page 1 Reviews 0 - 10
    Rated with 5 stars
    Verified Reviewer
    Original review: April 11, 2020

    This morning I stopped in to get breakfast at this Waffle House. They didn't have any gravy for the meal I wanted, so I was going to get my regular omelet. The cook asked if I had 5 minutes. He made me home made gravy, right there on the grill top. Louie, Peaches & Lachasedy, Thank for the excellent service you provide. Louie, YOU DA MAN!

    3 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Sept. 13, 2019

    The hash browns taste good, the waffles taste good, the burgers taste good, but the best thing by far is the biscuits and gravy, with some chocolate milk, it be so good. I wish I could go everyday but I cant because I would get fat.

    4 people found this review helpful

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      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Sept. 5, 2019

      Evelynn is new but you would never be able to tell it. She has been excellent at Customer Service both times I have been there which keeps me coming back. Megan was Awesome as well. Such a great team.

      3 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: July 28, 2020

      I ordered one large cup of coffee to go. The price was $2.89. This was 5 AM and I was the only customer on the premises. That’s $3 for a cup of coffee. I questioned the cashier to be sure I correctly heard what she said. I wouldn’t purchase it and I departed the store.

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      Rated with 1 star
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      Verified Reviewer
      Original review: July 20, 2020

      We tried for ten mins to call and place an order and they wouldn't answer the phone so we went by to place our order and the cook was out somewhere else and the only employee there was outside smoking talking to someone. Columbia TN

      Be the first one to find this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: March 2, 2020

      My sisters and I was in Durham, NC celebrating my birthday. We went to Waffle House for supper. The waitress, **, did not even greet us. She never smiled or showed any kindness. She was very cold and unwelcoming. Once she took our order, she never came back to the table to offer us additional refills on our drinks. When we called her over, she acted as though we were bothering her. When we paid, she did not give us a receipt. On the other hand, the cook, **, did a good job cooking the food. The Waffle House location was: Waffle House #844. 112 E NC Highway 54 Durham NORTH CAROLINA 27713-2136 US.

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      Rated with 1 star
      Verified Reviewer Verified Buyer
      Original review: Feb. 18, 2020

      Waffle House 1633

      2794 Riverwatch Pkwy
      Augusta, GA 30907
      706-733-4992
      2/17/20

      12:52 PM

      I ordered hash browns with two toppings---($4.00)
      Coffee---($2.00)
      From the value menu Double Angus Burger--($2.00)

      Total ($8.00) plus tax

      My bill was $11.66. I complained to the waitress and was kept waiting for a while. Complained to another employee and told I would have to wait for the manager. The manager ignored me and kept cooking for quite a while. Finally she came over and told me that the ticket was correct and indicated the price on the menu for a regular Angus Burger. I told her that I ordered the Double Angus Burger from the Value Menue at $2.00. The regular menu only shows a Angus burger and does not show a Angus double burger. She said would have to pay what was on the ticket. I told her I would not. She called the police. The Augusta Police and the County Police arrived. I was told that I would have to pay the ticket then complain to corporate.

      A real restaurant would have handled this in a civilized manner. They would have reduced the charges. I will never go to another Waffle House. For the rest of my life I will campaign against Waffle House. I probably should have let the police arrest me. That would have been good publicity for Waffle House. I am suffering from emotional distress, depression and humiliation due to police being called for a matter of a couple of dollars. Especially since it was their fault.

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      Rated with 1 star
      Verified Reviewer
      Original review: Dec. 24, 2019

      I love Waffle House, but today at store #155, on Airline Hwy. in Baton Rouge, La. was a terrible experience. First no one would come to wait on us. Finally, I requested someone please take our order. Friction stopped between employees and we could place our order. Food came quickly and it was good. Then it's check out time. No one would come to register to take my money, so finally I screamed, "please come check me out". They stopped talking or fussing and came to take my money. Something not right at Store #155.

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      Rated with 1 star
      Verified Reviewer
      Original review: Nov. 2, 2019

      I love Waffle House. I’ve eaten here for years. Opelika Alabama Waffle House is the worst one I’ve been in for sure. Every other Waffle House I’ve ever been in they act like they’ve known you for years. I’ve been here for 40 minutes and I always wait to be seated. It’s rude to just sit down somewhere. I finally had to just sit down, and that was 20 minutes ago. Not a single worker here has even remotely acknowledged the fact that I’m here even though they have all looked at me multiple times. I’m not even sitting at a table. I’m sitting at the bar stools. I’m writing this as they continue to walk by me like I don’t even exist. I’m assuming it’s because I’m the only ** person that has been in here since I got here. Every other person that has walked in has gotten taken care of immediately, and is eating happily. This is sad and disappointing. I’ll never return to this Waffle House again, and am quite annoyed about the whole thing.

      2 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Sept. 24, 2019

      When my wife and I are on the road or in a different state we eat at Waffle House and never had a problem. We were in Mississippi and when I went to pay my bill the cashier told me I get a military discount because I'm a Vet. I was surprised. And thanked them. When I got back to Maryland and went to my Waffle House and asked them about the discount they told me, "Yes it's our policy." But when I went into store 2172 I asked the waitress about the discount and she told me that they don't do it. I told her that, "Your other stores do" but the manager here does not and said that the company does not give a discount to Vets. Does this guy make up his own policy and said the heck with the company. How does this make the other stores look?

      3 people found this review helpful
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      Waffle House Company Information

      Company Name:
      Waffle House
      Website:
      www.wafflehouse.com