Waffle House

My friend and I had breakfast at the Waffle House at 8582 Navarre Pkwy at 0900-hrs on 19 November 2018. The service was prompt and polite, and the quality of the food was excellent. The shift supervisor was proactive in ensuring we were satisfied with everything. They were also very conscientious - my friend ordered a cup of decaf coffee to-go when we first sat down, and they didn't bring it until we were ready to leave! No reminder necessary! No wonder this Waffle House is almost always crowded with customers.

I was served what they called "Grits" but it was more like wallpaper paste. The spoon stood up in the middle of them without falling over. I asked to simply take the grits off my bill so the waitress crossed through the item but took no money off my bill. The manager said if they itemized the bill I would have to pay even more. I know this sounds totally moronic but that's how they treated the issue.

I placed a pick-up order with the Waffle House off 96 Riverview Dr. in Flowood. While on the phone the staff member taking my order was short with me and unprofessional. When I get to the Waffle House I have to wait for my food (which was not a problem) then I paid and walked out. I get to my car and check the order, half my order was missing. I go back in to inform them and she tells me that “I didn’t order that item”. Rather than argue with her I walk out only to get home and realize the entire order is wrong. I never write reviews but I write this one to tell you to please save your money and go somewhere else. Don’t waste your time going to this restaurant very unprofessional staff.

I have went to Lancaster Waffle House many of times and every time it seems no one is ever available to answer the phones or the phone just never work and this is multiple occasions. Also when I get into the restaurant I simply asked the lady, "Is the phones not working?" They say, "I don't know. We haven't had to call all day." Wouldn't that be suspicious to even the manager of the freaking store but that's neither here there, that is not the major point of this reviews.

We went to the one in Dublin Virginia. The manager greeted us when we entered. Very pleasant girl. Our waitress however should find a new profession. Took her 5 minutes to acknowledge us. We ordered a water, coffee, and chocolate milk. She brought my coffee and water. Had the chocolate milk sitting on the counter for a good 10 minutes before bringing my husband his chocolate milk. She took our order and we didn't see her again until our sides was ready which she brought over to us and then left for another 6 minutes.

8:05 total am went to Creedmoor W.H. Two couple who came in after me were served first. Finally got my order taken. When food arrived NO bacon. Waitress said would be along. Finished my meal without seeing it even though orders with bacon were going by me to others. Had to ask W where it was. She just walked away and joined in the very loud chit chat going on between staff. Waffle H you should just close this dive and move on. Tried to leave comment on website but said down for maintenance. Been that way since 9 am. It’s now 9 pm. Very POOR business plan.

The best Waffle House I've ever been (Beaumont Texas College St.). The waitresses are always cheerful, the cooks are the best. They above and beyond to accommodate their guests. They treat their guests like family. No matter what time of day or night. Carol Ann is the manager and she's awesome.

We went to two of these restaurants on vacation. One was in Islamorada FL and one in Georgia. The one in Florida was dirty and music was very loud. The one in Georgia I can't even believe that I ate in. The place was disgusting. Water dripping from the ceiling vents. My coffee cup had last customer's dripping on the side. The bathroom smelled. It is a shame because the food isn't bad.

I recently went into the Waffle House located on Valley Avenue in Birmingham, Alabama. The experience was absolutely terrible. We had to wait nearly 15 minutes to sit at a table. Several tables were left dirty while 2 servers were engaged in conversation with each other and another one was on her cell phone. Conversations among the employees was loud and vulgar. I did complain to the manager, to no avail. He was only concern with where I was from. Someone needs to pay that location a visit and evaluate. I would never recommend going there nor would I go back.

I would like to take this time to express on the staff and the food at Waffle House store number 737 on Laurens Road, Greenville, SC. Our waitress was **. She was wonderful... very thoughtful and caring. She was the best waitress I have had by far at any Waffle House. The cook ** was also very good. I asked for their names as I was leaving and they gave them to me without questions. I have eaten at Waffle House all over the country and this one was far above and beyond the best. Very clean and helpful... Can't say enough about these two. Thanks and I will return only for the waitress and cook were so good.

Me and my boyfriend went to Waffle House tonight for dinner and everything started off good but when we sat and had to wait 15 minutes and our food hadn't even got started cooking yet, we got a little upset, to find out the cook was in the back on the phone. I use to work at Waffle House and we were not allowed to be on the phone. I also didn't understand if the cook was on an important call why didn't our waitress at least start the food. I always started cooking if the cook was busy when I got an order. My boyfriend said something when the cook finally come out and she basically snapped at him. I just don't understand what is going on with all the Waffle Houses anymore. Everyone I see nowadays are never busy like it was back when I worked for the company. It just seems the staff at all of them just don't care anymore and it's a shame because I really like going to Waffle House.

Been trying to call in a order here since they opened the store years ago. They keep the phone off the hook I would assume CONSTANTLY. They don't pay people back for bad service in the store in ANY way. Every time I go there, employees are cursing and arguing with each other. I could go on but it would literally be every single way you can have a bad experience. This store is a joke and I will never give WH my money again. I hope you go bankrupt and move in a store that cares for good business and customer satisfaction.

The men's room was nasty. The kitchen floor look like it hadn't been cleaned in 2 weeks. The grill was all nasty and black food tasted old and the management was just plain rude to everybody in the store. Even the employees was had a nasty ** attitude. They have a bunch of dope heads running the place.

The staff was friendly at the Manhattan location however, I noticed a bull or rat terrier along with large dog bowl and bed chained to a pub stool at the counter with the owner, needless to say they both were eating breakfast. Few of the customers were complaining stating that it's unsanitary and the on duty manager said or did nothing about situation. Nevertheless, I get all the way home to find hair on my food!!! Disgusting. It may help if there was a sign posted on the door, "No dogs allow!"

Upon entering unit 1196 there was no greeting us. The staff was engaged in arguing with each other. We had to seat ourselves, we should have left but decided to stay... What a mistake. It took our server Rochelle 15 minutes to come to the table. She took our order and brought our drinks right away, OK maybe there's hope we thought... Wrong. We both order all stars and asked for it to come out altogether, we also asked for warm syrup. After 40 minutes our waffles came out dark as hell when we ask to recook them she gave attitude and rolled her eyes. The eggs came out under cooked and toast was cold, but our hashbrowns were fine.

Placed to-go order at Waffle House in Bel Air, Maryland. Spent $31.75 for food that was both undercooked and overcooked and they forgot 2 sandwiches. I called Corporate in Norcross, Georgia and spoke with CEO (Walt Ehmer). He promised full cash refund. Letter for $10 was sent a week later. Called back and Walt said they dropped the ball, but a gift card would be coming. I said I didn't want a gift card and he promised refund cash/check. Had to file a complaint with Better Business Bureau and awaiting a reply. Bad food, jerked around and lied to by CEO -- avoid Waffle Houses at all cost! I spent $31.75 for nothing!

Why so cold? This reduces the enjoyment of the meal at 8:15 a.m. The temperature in the customers dining area was 64 degrees. When I asked the server if there was something that could be done about the temperature she replied, “the thermostat is in the commissary”. I assumed she meant storeroom. Seems like the thermostat should be in the area of the customer. When we left the temperature had dropped to 62 degrees.

The last three days in the fake Philly gets more nasty every time. I think refrigeration problems, your workers don't care. What boss? Is there one? I am a family that orders for years and the one in Monroe, GA is the most dangerous. I had food poisoning and others in the family stuck in the bathroom, due to uncleaned place. You need someone to fix this before the health dept gets involved...

We visited the new Waffle House in Albany, Georgia and Ledo Road. The store was very clean but considering it has been open for only a few months it should have been. We were appropriately greeted as we entered and a waitress immediately came to our table when we were seated. She was friendly and checked on us regularly but was too often to give us time to talk at the table. Our food was fast and tasted great.

My experience at the Waffle House in McDonough on Hwy 81 was a overwhelming. As soon as I walked in I knew I should have turned around and left. I noticed tables were all full of dishes. The floor was nasty. Water close to the counter that was left on the floor. I told the waitress and she just put a sign out. I also noticed that the floor behind the counter was as nasty as could be, greased to the max. Waitresses looked so dirty and looked like they crawled out of bed. One customer walked in and then left after she seen how nasty it was. Someone needs to clean up. I am sure it wouldn't pass inspection if a inspector came out to inspect.

After reading some of those reviews... I am hesitant to make my remarks. In complete fairness to Store #1474 in Webb City Missouri I do NOT have a complaint about their service. I do NOT have a complaint about the food. I do NOT have a complaint about the food preparation. I do NOT have a complaint about the cleanliness of cooking area. I do NOT have a complaint about the cleanliness of the building. I do NOT have a complaint about the cleanliness of the seating area. I do NOT have a complaint about the friendliness of the staff... However when we visited at about 6:15PM CDT today the music was so unbearably loud the waitress could not hear us place our order... there was no way that my wife and I could visit. We asked for them to turn it down. They contended that in so many words it was 'piped-in'. I am quite reluctant to believe that...

My husband and I traveled for 12 years and have eaten at Waffle Houses in almost all the state. We always had a good meal. Tonight we went to the Waffle House on 484 in Ocala, FL just off I75. We were the only customers at 6 PM and 5 min later another couple came in. The other couple got their food first and we waited. I received my cheese steak wrap and it was so cold the cheese wasn't even melted and the meat was dry and burnt, when I complained it was put back on the grill and the outside of the wrap was burnt. I refused it. The cheese steak sandwich my friend ate was in the same condition but she ate it. And when we got home she got very sick. My sister got a burnt cheeseburger that was cold also. The old man that cooked should be fired, he starts at 2 pm, so I will never go there again when he cooks. No wonder the place was empty.

Me and my sister stopped at a Chattanooga, Tennessee Waffle House. We ordered our food. The eggs were way undercooked, had to ask for more. They did correct this. My sister's have black all over from a uncleaned grill. Don't think it had been cleaned over several shifts. The tables were dirty. They half added wiped them down. Floors were dirty. Roaches on the table. Never going again. Even the Waffle House in my hometown Guntersville AL, the food is terrible but at least they were clean. Don't think I'll ever eat at any Waffle House again.

Don't eat at Waffle House's!! I'm a truck driver and have been doing my own investigation on them for months. I have visited more than 20 of them in the past few months, and I'm seeing the same thing happening in every one I visit... The cooks handle raw meats such as bloody steaks, bacon and egg drippings, then wipe their hands on their apron and proceed to grabbing bread out of the toaster, or picking waffles out of the waffle iron... I would certainly think that the health department knows about this, since it has happened in every one I've visited... I don't know why they are allowed to stay open. Are the health department investigators getting paid off? I challenge anyone to go into one, have a coffee, and observe for themselves...

I loved the food, but the place was dirty. With these places, it's hit or miss. Half the time you get a dirty Waffle House. The other half, you get a clean one. It's very unpredictable. They all have great food, it's just that half of them are dirty and sometimes you'll even hear some swearing being tossed around. I would really recommend that if you go to a Waffle House, to scout out the place before you actually make your decision.

Let me start by saying, I love Waffle House. However I just found out that for the best 2+ years, I have been being charged extra for egg whites. To charge someone extra to remove a yolk from their eggs is just ridiculously. As a long time customer of Waffle House, this was my last trip.

The cooks at 902 location Indian river rd of Virginia beach va are very rude and unprofessional. A very unprofessional conversation about sex with men and women were going on while eating my food. A lot of gossip. This Waffle house gave me a bad experience. I went to Waffle House to eat a meal in peace and catch up on some work I needed to do. The staff was so loud also. I will never be returning. Very disgusting silverware, restrooms smell of urine and the list goes on. Very unsatisfied customer.

Put damaged syrup in my to-go bag and ruined my new car. Refuses to fix or even do anything, won't even take my calls.

Every time I order a to go meal from Waffle House it is the same repeated order and every time if I do not ask or remind, they forget to put the chili on the hash browns and the gravy on the hash brown. The last order that we placed there, they got it completely screwed up and backwards and this is every single time and not one time have I been offered a receipt.

Williamsport Waffle House - When I received the food it was cold not warm but cold and it tasted awful so I went back to get my money back. When I got to the Waffle House the staff was hostile and turned onto an angry mob. While I was waiting on my money she kept making excuses about the food and became extremely belligerent and angry. Then the entire staff was verbally attacking me. It was very scary actually and 2 black men followed me as I exited the building. I was truly tired and fearful for my safety. Considering taking safety measures at my home as they now know where I live. Safe to say I wont be going to any waffle house any time soon. I believe they hire convicted criminals fresh out of jail... Very sad and scary.