Waffle House Reviews

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About Waffle House

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Waffle House is a chain of restaurants established in 1955 that provides 24-hour dining services. It specializes in breakfast items such as waffles, eggs and hash browns. Waffle House also offers lunch and dinner options, such as burgers and sandwiches.

Pros
  • Friendly and attentive staff
  • Generous food portions
Cons
  • Inconsistent food quality
  • Poor hygiene practices observed

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Waffle House Reviews

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    How do I know I can trust these reviews about Waffle House?
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    Tech

    Reviewed April 11, 2026

    Service was Poor, Food was incorrect and our waffle came out last after it was sitting on on the counter for a minute!

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    TechPunctuality & SpeedStaff

    Reviewed Feb. 26, 2026

    Took 8 minutes when I sat down at the counter to be approached by waitress while two to three servers were standing around in cooking area having conversations. I sat directly in the center of the restaurant at the counter and was plainly visible as a newly arrived patron. Counter was not clean: sticky, visible debris from previous customers, and the condiments were unorganized. Floors were visibly dirty and sticky to walk on. Two employees engaged in fighting-horseplay behind the counter. Order was placed for All-Star Special and was not put in for cooking until 5 minutes after I placed order. Cooks disappeared into the back of the restaurant during the 5 minutes between my order and it being put down to cook. Waitresses constantly slamming plates, cups and silverware into sinks loudly. Overheard waitresses bad-mouthing customers under their breath while I was clearly within hearing range.

    Waitresses continued to slamming plates dishes into sinks after I was served, resulting in soapy dishwater being splashed onto my waffles. Waffles were undercooked, bacon was overcooked, scrambled eggs came out as regularly cooked sunny-side up and then scrambled afterward. Food was served one item at a time to me (plate of bacon, minute later plate of entree. I had to ask for my waffle as it was not served at all. Once food was served I realized I was not provided utensils, I had to ask for those as well. Syrup for waffle was not provided and I had to wait and ask for that also. All in All it took 20 minutes for my order to be completed and provided in full. The entire time, three-four servers mingled in the cooking area making jokes and ignoring me. Another customer had not been served or waited on and I heard the servers making jokes about that saying “not me”. Overall a very unpleasant, unprofessional and unhealthy.

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      Customer ServiceStaffCommunication

      Reviewed Nov. 22, 2025

      I recently went (11/22/25) in and had some very rude staff that ran my party and us off. She was being rude and had poor communication with her other staff members. They were trying to seat 3 different parties in the same booth and instead of being nice respectful they chose to be rude to one party. I felt didn’t have the right skin color. That’s why she raised her voice towards me. Sad cause I always enjoyed eating there after church and on other days.. Oh well people be ugly everywhere nowadays. I just will stay away from this place now.. Food was good but waitress was a rude unkind person. Doesn’t know how to be cool to all customers. Remember we all carry a little bit of each other in us so no need to be so disrespectful and mean!

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      Customer Service

      Reviewed Oct. 18, 2025

      We were a group of very respectful teenagers. We did nothing wrong. We walked in and the girl had an attitude right from the start. She wasn’t even our server. The guy served us. We were making Jokes, laughing. He was laughing with us. And then he leaves and she rushes us out of there. She takes my friend's drink and my friends was not done. She tells us we need to pay and get it squared away. Me and my friend were trying to play a song on the jukebox and she turned it off and then said we were giving her attitude when we literally weren’t. We were being so respectful.

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      Punctuality & SpeedStaff

      Reviewed Aug. 17, 2025

      The food was fast, hot, and tasted great. I always get a scattered and a sprite. It was last week sometime but I think someone should know how great it was. Our waitress name was Ashten. She was great! Very friendly, knew her Waffle House, definitely. Love her smile too, makes me wanna come back when she's working. It was waffle house unit number 943. Off Lawrenceville/Suanee

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      Price

      Reviewed Aug. 9, 2025

      It's not right they charge for the milk if it's creamer for coffee. I had just got the camo card then the Eastanollee store started charging for milk for the coffee and we are regulars. Thinking about never going in there again.

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      Reviewed Aug. 7, 2025

      Went to the Waffle House in Bellevue on Highway 70 S. Nashville Tennessee 3:30 PM August 7. Service was absolutely terrible. The server acted like she didn’t even know what a cheeseburger was. The bacon was half burnt and half raw. Asked us if we wanted cheese on our cheeseburger and said she didn’t know, sorry for asking, that one was confusing lol. No refill on my drink. Lot of personal negative conversation between the workers at this location. Absolutely terrible. I do not know why I even go back there.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed July 7, 2025

      🌟 Title: Warm Hearts and Waffles—An Unforgettable Experience in Biloxi. Review: During our recent trip to Biloxi, Mississippi, we stopped by the Waffle House located at 618 Beach Blvd, and it turned out to be one of the highlights of our day. From the moment we walked through the door, we were greeted like old friends. The entire staff made us feel welcome and genuinely cared about our comfort. It wasn’t just about serving food—they truly served up kindness.

      Our server was attentive without being overbearing, checking on us with a smile and making sure everything was perfect. The staff worked together like a well-oiled team, and it was clear they took pride in creating a positive experience for their guests. You could feel it in the way they chatted warmly with us and with one another—it felt like family.

      The food, of course, was exactly what we hoped for—delicious, fresh, and fast—but the service is what really made this visit stand out. In a world where customer service can sometimes feel rushed or robotic, this Waffle House reminded us how powerful a little warmth and sincerity can be. If you’re anywhere near Biloxi and looking for not just a meal but a moment of genuine hospitality, do yourself a favor and stop by this location. We left with full stomachs and full hearts. Thank you to the amazing team—we’ll definitely be back! ❤️

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      Punctuality & Speed

      Reviewed June 8, 2025

      I went to the Waffle House in Portsmouth, VA, on Airline Blvd. It was chaos! It was a Saturday afternoon, with plenty of booths, but no one had been appointed to clean them. I waited and waited. Finally, I flagged a waitress down to address and clean the booth. I ordered the breakfast bowl. It took forever to cook it. When I finally received it, it was cold and didn't please the palate. I sent it back and walked out. No welcome to Waffle House, no attention to table detail, cold food, and the list goes on. My first and last time eating there. Do better!

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      Staff

      Reviewed May 2, 2025

      I went to Waffle House on Taylor Rd. I had lunch there and the service was fantastic. Our waitress Chrissy was one of the best I have ever had there. She was very helpful with the new menu which I'm very excited about especially the strawberry waffle. Our waitress suggested it to us and it was amazing! Thank you to Chrissy for the awesome service. We will definitely be back to see her!!

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      Waffle House Company Information

      Company Name:
      Waffle House
      Website:
      www.wafflehouse.com