Waffle House Reviews

Upon entering a crowded Waffle House in Milford, Ohio, we sat at a table that hadn’t yet been wiped. This has happened before and a staff member simply greets us and wipes the table. Last night, however, the employee came over and said “for future reference, don’t sit at a dirty table.” We mentioned we didn’t see any clean ones open. We were told there were some in the other corner. We said we’d move. The employee rolled eyes and said, "Well I can wipe it for you but geez…” We moved to another table where a very nice server (Lindsay I think) waited on us. The rest of the visit was fine but we won’t return if we enter and that employee is there. We’ll grab White Castle and be thanked for patronizing their business.

We just had breakfast at store number 626 in Tennessee and the store was so cold. All the staff except the cook of course had a coat on as well as the other customers that were there. We asked several times about turning the temperature up but the Manager did nothing to help.

Ordered from location #968 Picayune, MS. I ordered 2 chicken sandwiches and got 2 hash brown bowls. Tried to call. They don’t accept calls. Tried corporate customer service they don’t accept calls. Mistakes happen but when you can’t even reach someone to get it resolved that’s a problem. And who has time to go all the way back.

I went in to this Waffle House on 3-14-2024 and the staff there are very very rude and do not care at all, I waited at the front counter and a woman manager just was doing her own thing and staring at me, didn't greet me or say nothing to me at all, talk about rude, two other staff members were sat down at a table stuffing their faces with food and staring at me and said nothing at all, worst restaurant service ever, we will never ever try to eat here again, I could get better service from a dog than I could get at waffle house, two thumbs down.

This staff works very well together! Store 434 all deserve a raise!! Food came fast. Customers were all having a great time with staff. I would come back if I lived closer! Portions were plenty and hashbrowns, bacon and waffle were all cooked perfectly!

Received an offer for hire immediately after on site interview. Interviewer transferred by the DM, Store manager unaware of the situation, finally spoke with DM about situation. Told to be at orientation, arrived early, completed training. As the 5 hour day ended, I was told I HAD TWO MORE CONSECUTIVE DAYS OF TRAINING, which had never been discussed during this entire process.

She came to our table with a smile and repeated our order and delivered our order with a smile. Ms. Keke Just Provided All Around Great Service and also Greeted us warmly as we entered the Establishment and when we left she wished us well also☺️.

Lady working at 11:28 am was rude, hung up on media and charged me 4 taxes and a tip that I never agreed to. I tried asking her to explain my ticket, she yelled over me while I was speaking. She has no home training. My ticket order number is **.

This place was absolutely amazing! My food this morning for me and my family was spot on and quick. The cook did an amazing job. She also even double checked to see if things were ok. My server Andrea was on top of everything! My family was very happy. The price was amazing. We got more food than we would have anywhere else for that money and it was real food. My over medium eggs was spot on! I honestly just couldn’t have asked for better service! Thank you. Keep up the good work.

My wife and I go about once a week. At HWY 59 in Mandeville La. The waitress was rude. Screwed up our order. All plastic plates and hardware. All because her friends are sitting at a table. She was inconvenienced. Did come and asked for refills.

Went to Waffle House in Morganton. What I ordered was suppose to be around 10.00 plus tax..I get to looking at receipt and they have charged a service fee and on top of that a Togo product fee..Are you serious..As a business those are items YOU are supposed to provide..It was a bacon and egg sandwich on top of that. You may have not noticed but eggs have came back down to a 1.00..Well I for one won't be back.

I wanted something different than just fast food. I hadn't been to a Waffle House in a long time. So I decided to get an order to go. Menu price for what I ordered was 10.75, but she came back with a total of almost 13.00. I was charged a 20% surcharge on a carry out order. Outrageous! I'll never return. Food wasn't too good either. Waffle was mushy. Not crispy. Bacon was overcooked.

I went to the Waffle House nearest me, and I have to say it is the best thing I have ever eaten in my entire life. I was tasting heaven! First off, I walked in and was greeted with a jolly hello from the employees. I sat down and was helped with service right away. I went with the All-Star Special, and that waffle was absolutely amazing. I would take one drink from the glass and they would come and fill it right back up to the brim. Nonetheless, it was incredible and I can't wait to take the family back sometime.

My server ** at 4091 W Main St Waffle House was great. He made sure everything was perfectly to my liking. He frequently checked on me to make sure everything was good, kept my glass full, and was all around a good person.

December 14, 2022. 7:45 PM. Route 18 Medina Waffle House. A poster place of bad business. Is two cups of coffee the limit. First - Why would a person who is serving food have a germ infested cell phone in their hand? Secondly - The cook! Her attitude, beyond belief. She also, was on her phone. Lastly - The other waitress was eating a cookie while standing at the dining counter.

Instead of taking care of customers they all huddle around gossiping, until men come in alone then they are right there to serve them. Stop gossiping and do your job and just maybe you'd get tips. We waited for 10 minutes for coffee. Someone was cleaning where the eggs go above the grill while the cook was cooking food. Really sanitary.

Walked in, staff was nice. Took our orders and gave us the forks and stuff. Which was DUSTY. Looked at the salt and pepper containers, they had FOOD on them. They gave us our drinks, which had black stuff on/in it. I feel like this was a joke.

I'm a truck driver and I stopped at Waffle House store#(1032) 5631 Boydton Plank, Petersburg, VA. There was 6 people on duty, but only 2 people actually working, a cook and an older woman, she was running around taking care of everyone. It took 20 minutes for me to get a drink. The other employees were hanging out in the back and had their children running around barefoot, screaming and the adults were screaming and cursing at the children, it was very unpleasant, I will never stop there again. Someone needs to get a handle on this place. Very disappointed and made me angry. I couldn't even enjoy my meal.

Waffle house on N. Cassady just needs to be shut down permanently. The staff is rude & absolutely terrible and the service is the same. The other day they made everyone stand outside and order their food from a to go window post covid... Today they told everyone placing a to go order they had to leave. At least 10 people were turned away but we're told we could sit down and order. I traveled a little ways to get Waffle house so to be turned away after using my gas to get there was an insult. If you offer to go then I should be able to place an order TO GO.

Worst Waffle House I've ever been to! There was only one person being served. After I sat down and got ignored by the entire staff! The waitress walked back and forth and refused to come to my table! When I went up to the waiter Who was serving a customer to ask if they were closed or not the guy shook his head and continued to ignore me and my husband. The cook walked back and forth behind the counter ignoring me, doing nothing. The waitress walked in the back room and never came out. This is a poor excuse of a Waffle House, and there was no reason to get treated this way. I hope the staff gets their life together and realize, how they come across at work is a reflection of themselves and the business they work for. I'm sure if them it was on the other foot, there would have been some horrible Mr. & Mrs. Karen's. What a shame.

We have a Waffle House on Lady’s Island, SC. Ever since Covid, no one is ever at this location! Even after advertising their reopening…dining is closed, call ins only, try to call and get a recorded message saying come to the store because they're busy with dine in, go to the store and doors are locked with no one around! What’s the point! Waffle House is 24/7. This location is crap! I don’t appreciate the new a la carte menu either! I spent $80 here for three kids and two adults! I’ll go to Outback or somewhere else for that kind of money. All we wanted was cheeseburgers, hashbrowns and a waffle.

I placed my order and watched as the manager/cook processed (cooked) one order, a hamburger, only one hamburger, and then after 15-minutes of waiting, my waiter called my order. I asked the waiter why he was just then calling my order. The cook snidely said, "he calls them (the orders) out,” as soon I "can cook them”. There was a very small number of customers in the restaurant, and apparently only one customer before me, as this cook had to cook the one hamburger BEFORE he could start my order, as we had words, I asked to speak to the manager, and he confessed/revealed himself as "the manager” and invited me to “take my waffle and leave”.

My waitress didn't keep my glass full. They brought the wrong items and I am not happy. I shouldn't have had to wait as long as I did or listen to what these ladies had going on at home. You should really retrain them.

Stopping to eat with my 9 yr old son in Carrollton KY. A few customers but not extremely busy. We got our drinks and my son knocked his cup over spilling his sprite. The waitress brought over 2 small dish rags and a garbage can and walked away. I cleaned up the mess and draped the soaking wet rags over the edge of garbage can and set the can at the end of the table on the floor. I set the empty glass on the outer edge of the table. Part of our order came out and the server put it on the table and walked away. We waited another 10 minutes to get an order of scrambled eggs. The garbage can remained at the end of our table until another waitress brought the eggs and then took the can away. I then I had to ask for a refill on the spilled drink.

This was my first time ordering takeout and the food was excellent! Go hungry because they give you a good amount of food. Fast service, friendly and Served Hot! I ordered the bacon, egg and hash brown skillet and my daughter had the waffle.

We called to place our order, no one answered. We then came in, the ** manager do not care about the customers. They do not care. The young lady was outside socializing and not taking orders. No one was in the restaurant, I don't see why the was not answering the phone. If you running a business make sure the people on duty care about making money and serving customers.

Went in about 9:40pm on November 20, 2021. Waitress told us they weren't serving anyone else tonight. Waffle House is open 24 hours a day. Claimed they didn't have enough employees. There were 3 people working the grill and 3 waitresses and only about 7 people in there. She told us to go the the Forest location and they would serve us. We went to Forest and they had 3 people working there. Smiled and welcomed us as soon as we walked in. Our waitress was Ash and she took good care of us. Our meal was cooked well and very quick.

The best experience at the waffle house on N. Cove Blvd. in Panama City Florida. All of the staff was extremely welcoming and friendly. I have never had a better experience in a restaurant. Everyone greeted me with smiles and light pleasant conversation. Food was delivered first and it was good also.

I asked them if they use any type of butter products to cook the eggs and hash browns because I am allergic to dairy. They told me that they used oil and I have been sick all day. Thank you very much. Seems like they just wanted me to spend money but was not concerned about me or my health. I will never go back.

The Waffle House right off exit 164 in Florence SC has to be the best one I have ever been to. Friendly staff, great food, and atmosphere. This should be the benchmark for all stores. Special shout out to Keita. 9 am on 9/6/21.