Waffle House Reviews

I placed my order and watched as the manager/cook processed (cooked) one order, a hamburger, only one hamburger, and then after 15-minutes of waiting, my waiter called my order. I asked the waiter why he was just then calling my order. The cook snidely said, "he calls them (the orders) out,” as soon I "can cook them”. There was a very small number of customers in the restaurant, and apparently only one customer before me, as this cook had to cook the one hamburger BEFORE he could start my order, as we had words, I asked to speak to the manager, and he confessed/revealed himself as "the manager” and invited me to “take my waffle and leave”.

My waitress didn't keep my glass full. They brought the wrong items and I am not happy. I shouldn't have had to wait as long as I did or listen to what these ladies had going on at home. You should really retrain them.

Stopping to eat with my 9 yr old son in Carrollton KY. A few customers but not extremely busy. We got our drinks and my son knocked his cup over spilling his sprite. The waitress brought over 2 small dish rags and a garbage can and walked away. I cleaned up the mess and draped the soaking wet rags over the edge of garbage can and set the can at the end of the table on the floor. I set the empty glass on the outer edge of the table. Part of our order came out and the server put it on the table and walked away. We waited another 10 minutes to get an order of scrambled eggs. The garbage can remained at the end of our table until another waitress brought the eggs and then took the can away. I then I had to ask for a refill on the spilled drink.

This was my first time ordering takeout and the food was excellent! Go hungry because they give you a good amount of food. Fast service, friendly and Served Hot! I ordered the bacon, egg and hash brown skillet and my daughter had the waffle.

We called to place our order, no one answered. We then came in, the ** manager do not care about the customers. They do not care. The young lady was outside socializing and not taking orders. No one was in the restaurant, I don't see why the was not answering the phone. If you running a business make sure the people on duty care about making money and serving customers.

Went in about 9:40pm on November 20, 2021. Waitress told us they weren't serving anyone else tonight. Waffle House is open 24 hours a day. Claimed they didn't have enough employees. There were 3 people working the grill and 3 waitresses and only about 7 people in there. She told us to go the the Forest location and they would serve us. We went to Forest and they had 3 people working there. Smiled and welcomed us as soon as we walked in. Our waitress was Ash and she took good care of us. Our meal was cooked well and very quick.

The best experience at the waffle house on N. Cove Blvd. in Panama City Florida. All of the staff was extremely welcoming and friendly. I have never had a better experience in a restaurant. Everyone greeted me with smiles and light pleasant conversation. Food was delivered first and it was good also.

I asked them if they use any type of butter products to cook the eggs and hash browns because I am allergic to dairy. They told me that they used oil and I have been sick all day. Thank you very much. Seems like they just wanted me to spend money but was not concerned about me or my health. I will never go back.

The Waffle House right off exit 164 in Florence SC has to be the best one I have ever been to. Friendly staff, great food, and atmosphere. This should be the benchmark for all stores. Special shout out to Keita. 9 am on 9/6/21.

Charlie and Wallie are two of the best in the service industry! They are very personal and kind. I appreciate their timely service and suggestions! They both deserve a raise and reward for some of the best service I have ever had.

Just leaving Waffle House 61st street Galveston, TX May 26th 2021. Waitress didn't seem to want to be there. Food came before my drinks. Eggs to runny. Couldn't get Waitress. Cook named Cricket saw I needed help. Took my Eggs and remade them better. Don't know Waitress name.. No name tag.. Waffle was just Not as good as Houston location 45N. and Rankin.

Me and my wife stopped in to have breakfast this morning and we were sieved menu’s that had not been wiped down and the table had not been wipe either. Where they sat us was only about 3ft from other customers. My coffee was served in a cup that had fresh lipstick on the rim. They are not wiping down the condiments after people use them and then they hand them to others to use. My food came to me wrong and they did not want make it right so I did not eat. All of that and we are sitting there and a few roaches come out from under the stove and one of the workers started stepping on them to kill them. All of this in one visit. I would really be surprised if there isn’t COVID going around in there. Lots of people not wearing masks when they come in. Terrible place to be.

Earlier today I came in and got a drink and it tasted really Weird so I asked an employee. I believe it was a new girl to get me another drink and she did and that one tasted a lot better than the first one.

We were able to sit right away. Eventually, someone came to our table and took our drink order. She returned w/our drinks and asked if we were ready to order. We were not given a menu and Waffle House is not one of our regular stops. We had never been to this Waffle House (or any other in over 10 years). We asked for a menu and as she rolled her eyes she walked away and brought us one menu to share (we were sitting across from each other) and when she returned (a minute later) she asked if we were ready to order. I told her I had not had a chance to look at the menu. She left and went off whispering to the other 4 people standing around. My husband and I decided we could have been inconveniencing the poor girl from just sitting around and doing nothing, so we left. I asked if I needed to pay for the drinks we have not drank from and another person came to us to ask what is wrong. I explained and left.

Stopped in my local Waffle House late night for a quick meal to go and was not disappointed! Staff were great, food was prepared perfectly. The grits (which are difficult to get just right) were just right!! Wonderful experience and food! Thanks Waffle House!

We stopped at the Waffle House 936, 53 Travelers Rest Road, Jasper, GA; Ticket #** November 14th at 3:12; User & Sales: Cashier; to get something to eat. We have always loved eating at the WH by our home and thank goodness this isn't the one that we have to use all the time. There was another man and woman eating there too.

I pulled in a 7pm and had a great dinner, next morning at 330am, I came in to eat a hearty breakfast and was told it was take out only. Had to skip breakfast because I could not eat in my vehicle in inclement weather. What is the difference between eating in at one time and can’t at other times? If this is Waffle House policy, I’ll look for another choice of 24 hr restaurant to stop at from now on.

Marcella was my waitress this morning. She was amazing! She was friendly attentive, and tried to suggestive sell almost every option on our menu item. From making our waffle to blueberry or chocolate chip or adding cheese and ham to my eggs. Even asking about raisin bread instead of toast or a biscuit. And she switched it up with each person in our group. We really enjoyed it.

When we entered we was told we could set at a high top or if we waited a minute she would clean a low top for us. We choose to wait. It was not busy at all. The girl took 15 min. to get the dishes off of the table and then went over and started washing them. We walked over towards the table and the lady said, "You can’t set until she wipes it off." I understand about COVID, I am someone who wears their mask. I have auto immune induced lung disease. However it shouldn’t take 15 min. to clear a table and why not wipe it and sanitize it instead of going and washing dishes for another 15 min. Then when someone says something, your co-worker starts being rude.

Potential COVID contamination... Several regular customers not wearing masks or in possession of masks and friendly but loud shouting at each other..loud laughing... Management did nothing.. My food potentially contaminated. Potential death sentence for me. 2. One waitress wearing her mask halfway on continually. 3. Another waitress pulling her mask down to shout orders potentially spreading COVID over entire cooking area. Blatant disregard for Pandemic safety and total lack of any management intervention.

I ordered one large cup of coffee to go. The price was $2.89. This was 5 AM and I was the only customer on the premises. That’s $3 for a cup of coffee. I questioned the cashier to be sure I correctly heard what she said. I wouldn’t purchase it and I departed the store.

We tried for ten mins to call and place an order and they wouldn't answer the phone so we went by to place our order and the cook was out somewhere else and the only employee there was outside smoking talking to someone. Columbia TN

This morning I stopped in to get breakfast at this Waffle House. They didn't have any gravy for the meal I wanted, so I was going to get my regular omelet. The cook asked if I had 5 minutes. He made me home made gravy, right there on the grill top. Louie, Peaches & Lachasedy, Thank for the excellent service you provide. Louie, YOU DA MAN!

My sisters and I was in Durham, NC celebrating my birthday. We went to Waffle House for supper. The waitress, **, did not even greet us. She never smiled or showed any kindness. She was very cold and unwelcoming. Once she took our order, she never came back to the table to offer us additional refills on our drinks. When we called her over, she acted as though we were bothering her. When we paid, she did not give us a receipt. On the other hand, the cook, **, did a good job cooking the food. The Waffle House location was: Waffle House #844. 112 E NC Highway 54 Durham NORTH CAROLINA 27713-2136 US.

I love Waffle House, but today at store #155, on Airline Hwy. in Baton Rouge, La. was a terrible experience. First no one would come to wait on us. Finally, I requested someone please take our order. Friction stopped between employees and we could place our order. Food came quickly and it was good. Then it's check out time. No one would come to register to take my money, so finally I screamed, "please come check me out". They stopped talking or fussing and came to take my money. Something not right at Store #155.

I love Waffle House. I’ve eaten here for years. Opelika Alabama Waffle House is the worst one I’ve been in for sure. Every other Waffle House I’ve ever been in they act like they’ve known you for years. I’ve been here for 40 minutes and I always wait to be seated. It’s rude to just sit down somewhere. I finally had to just sit down, and that was 20 minutes ago. Not a single worker here has even remotely acknowledged the fact that I’m here even though they have all looked at me multiple times. I’m not even sitting at a table. I’m sitting at the bar stools. I’m writing this as they continue to walk by me like I don’t even exist. I’m assuming it’s because I’m the only ** person that has been in here since I got here. Every other person that has walked in has gotten taken care of immediately, and is eating happily. This is sad and disappointing. I’ll never return to this Waffle House again, and am quite annoyed about the whole thing.

When my wife and I are on the road or in a different state we eat at Waffle House and never had a problem. We were in Mississippi and when I went to pay my bill the cashier told me I get a military discount because I'm a Vet. I was surprised. And thanked them. When I got back to Maryland and went to my Waffle House and asked them about the discount they told me, "Yes it's our policy." But when I went into store 2172 I asked the waitress about the discount and she told me that they don't do it. I told her that, "Your other stores do" but the manager here does not and said that the company does not give a discount to Vets. Does this guy make up his own policy and said the heck with the company. How does this make the other stores look?

The hash browns taste good, the waffles taste good, the burgers taste good, but the best thing by far is the biscuits and gravy, with some chocolate milk, it be so good. I wish I could go everyday but I cant because I would get fat.

I am so aggravated with the Waffle House in Fallston MD. First of all, we love to order here. But lately we have not been. I have had so many different issues but the main one is that they do not answer the phone - morning, noon or late night, they just do not answer. I work evenings and don’t get home until 11-12 at night so I love to stop and get Waffle House on my way home. Most recently I tried calling when I was about 15 min away and no answer, it just rang and rang. So I continued to call and call the whole way there. I stopped across the street at the Royal Farms for gas and look over and there isn’t one car in the parking lot - originally I thought they were busy so that’s why they weren’t answering - nope not one customer. I see 2 employees sitting outside smoking - meanwhile I’m still trying to call.

Evelynn is new but you would never be able to tell it. She has been excellent at Customer Service both times I have been there which keeps me coming back. Megan was Awesome as well. Such a great team.

New manager is amazing. Servers Kassie and Laurel are always cheerful and go out of their way to take care of customers. Cooks Seth and John always send out amazing hot food fast. Laurel is by far my favorite employee.

This WH was on Beach Blvd across from Gate Car Wash & Target. The first impression was a "Good Morning" greeting from the staff opening the front door! Then the waiter quickly took our order and continuously asked how the food tasted. The place was clean and orderly. A fantastic experience. You gotta go there!

My family and I just left Waffle House on Dillerville Rd, Lancaster PA. I will NEVER go back there again. The waiter brought us out 1 plate at a time. He (Stewart) did come back and tell us the B & G would be approximately 10 min longer and ask if we wanted to wait or remove from our order. We agreed to wait. No receipt was ever given when I went up to pay. He ask where the receipt was. I explained to him we never received one. After he continue to argue with me that he placed it on the table. He went and lifted every plate up to make sure it had not got stuck on the bottom of the plate.

My husband and I went to store number 984 and our server was (**)! She is the sweetest person ever. My husband and I was at the high bar when a homeless lady came in to order a sandwich and we heard ** say to a customer that was going to pay for the lady’s sandwich, "No it’s okay I’ll get it." But the customer said, "No let me." I left in tears. It’s been a long time since I’ve heard anybody want to be that kind to another. May God bless those 3 people and their families!

My friend and I had breakfast at the Waffle House at 8582 Navarre Pkwy at 0900-hrs on 19 November 2018. The service was prompt and polite, and the quality of the food was excellent. The shift supervisor was proactive in ensuring we were satisfied with everything. They were also very conscientious - my friend ordered a cup of decaf coffee to-go when we first sat down, and they didn't bring it until we were ready to leave! No reminder necessary! No wonder this Waffle House is almost always crowded with customers.

I was served what they called "Grits" but it was more like wallpaper paste. The spoon stood up in the middle of them without falling over. I asked to simply take the grits off my bill so the waitress crossed through the item but took no money off my bill. The manager said if they itemized the bill I would have to pay even more. I know this sounds totally moronic but that's how they treated the issue.

I placed a pick-up order with the Waffle House off 96 Riverview Dr. in Flowood. While on the phone the staff member taking my order was short with me and unprofessional. When I get to the Waffle House I have to wait for my food (which was not a problem) then I paid and walked out. I get to my car and check the order, half my order was missing. I go back in to inform them and she tells me that “I didn’t order that item”. Rather than argue with her I walk out only to get home and realize the entire order is wrong. I never write reviews but I write this one to tell you to please save your money and go somewhere else. Don’t waste your time going to this restaurant very unprofessional staff.

I have went to Lancaster Waffle House many of times and every time it seems no one is ever available to answer the phones or the phone just never work and this is multiple occasions. Also when I get into the restaurant I simply asked the lady, "Is the phones not working?" They say, "I don't know. We haven't had to call all day." Wouldn't that be suspicious to even the manager of the freaking store but that's neither here there, that is not the major point of this reviews.

We went to the one in Dublin Virginia. The manager greeted us when we entered. Very pleasant girl. Our waitress however should find a new profession. Took her 5 minutes to acknowledge us. We ordered a water, coffee, and chocolate milk. She brought my coffee and water. Had the chocolate milk sitting on the counter for a good 10 minutes before bringing my husband his chocolate milk. She took our order and we didn't see her again until our sides was ready which she brought over to us and then left for another 6 minutes.