Uber Eats

Absolutely terrible service and support too. This company took $200 from me and didn't provide a thing either. No receipts and nothing, and no service either.... Not a thing and I don't know how this company does business either!!!

Stay away from driving or delivering for Uber Eats. It's not worth the money and the management doesn't have good control over the operation like they should. Since the whole app is ride share based, for deliveries it leads to racism and discrimination among drivers selecting orders. They are able to see where they are delivering to, and if they have heard bad things about that area, they cancel the order. I live in one of these areas, and always faithfully served deliveries here with no problem. As a ** person and minority in this neighborhood, it bothered me to see orders being cancelled and then it happened to me when I ordered myself. 5 different orders on a busy Saturday night and no one to deliver.

They show a 40 percent discount, take the discount off the amount you see but then remove it before charging your card so you pay full price. Then when you cancel a minute later they still charge you the full amount saying they already started your food. Impossible!!! Crooks

Uber Eats repeatedly emailed me promotional offers to get me to use their service. I accepted a twenty dollar offer promotion but it disappeared once I placed the order. When I called the customer service number they advised me to take a screenshot of the promotion and then wait till the order was delivered before they could adjust the price. I did exactly what they said and when calling back they then said they could not adjust the price and my account was locked. This was the first order I had placed with them in a long time-without the promotion I never would have made the order. Uber should be ordered to honor their promotions and pay damages to customers who have been swindled by their misleading practices.

We ordered hamburgers and they were delivered almost an hour after ordering. Obviously they were cold, onion rings cold and soggy. I called the company and was told "we have an hour delivery policy". This is unacceptable for hot food. On top of it, I think it sat so long, I had horrible stomach issues 2 hours after I ate it. I think an hour gives bacteria plenty of time to build and I was miserable. I will never use them again. Customer service was horrible and rude!!!

Placed a lunch order showing 30 mins delivery times at a Dos Toros near my apartment. After placing the order I checked back in 30 mins anticipating an imminent delivery only to learn the order was moved to another dose toros branch uptown AND the delivery would be made over an hour and a 1/2 after placed. Also sae a 30 mins bike ride timed in so my food would be freezer cold upon arrival.

Placed an order and went to remove something and add something else. Well it didn’t, it was canceled immediately so the merchant didn’t complete the order. They confirmed it. I will never use them again. Only Doordash moving forward, they stand with the customer not the opposite l. The solution was me driving to pick it up. Which I can’t do with 2 young sleeping kids. I was canceling the other one because I didn’t have the $ to waste on so much pizza being only me and my 2 kids. I offered to pay for the 2nd driver but was told not allowed. The truly most important thing is them notifying people. I 100% did not receive the noti Of you will still be charged $55, I never would ok that. Who would?!?! So I was basically robbed, no $ and no food. Absolutely disgusted. So much so I’m going back to Doordash.

I'm an Uber delivery driver, started few months ago, I was doing well and always getting a good feedback from the customers..Unfortunately this past few days I noticed you can no longer pick which deliveries you gonna pick. If the order popped up on the screen you need to pick up right away. They will give 4 tries and if you don't accept they will log you off automatically as it will say on the screen "Are you still there, it seems you missed a lot of deliveries, will log you off and come back online again when you're ready" which is absolutely ridiculous because they are forcing you to accept a 3.50 for an 8 mi delivery....

I had a promotion for free Uber One for 4 months to get free delivery. Then at the same time they had promotions going on for a month for buy on get one free at some restaurants, and then they had: spend $25 save 40% up to the first $15. So, I was looking forward to buying a lot for a few months to try it out. I placed an order at Harold's Chicken Shack, and there was a delivery charge of $5.50. Any delivery over $5 is not free with Uber one. Then I saw that there was another location of Harold's Chicken Shack, and this had free delivery, I think, it didn't say if there was a charge for delivery. I had just placed the order and I thought I could cancel and reorder from the other location. I tried to find where to cancel and I clicked on a link that led to a chat with a robot. A lot of text was spewed so fast I couldn't read, then I clicked on Cancel Order, then it said I was just charged $18.50.

Uber Eats has to be one of the worst companies on the face of the Earth. What a scam! We ordered two burrito bowls tonight from chipotle and got charge $67.88. When I called into them to question it, they said that they charged an $18 service fee Plus a delivery fee plus the tip on top of the $30 order. I had absolutely no idea well making the order that it was going to be more than $33 but my bank notified me of the $67.$.88. We will never use this Gammy company again and I want to make sure people know that they can really get screwed over by Uber eats. We are retired and on a limited income, and I thought it would be nice on my birthday to order in having no idea that this company would do this to us. I called them to ask questions about it and they did nothing but defend their right to do that even though they didn't send me an email or any warning because if they had, I would've canceled the order.