TGI Friday's Reviews

I ordered Cajun chicken and shrimp pasta. It was watered down Alfredo from a jar. No Cajun flavor whatsoever. The shrimp were so tiny. I have ordered this in the past and was never disappointed. I believe they changed owners. My friend ordered boneless chicken strips. They were so thick with over fried breading with marble size pieces of meat on inside. We won’t be back. Also took Reubens off menu. Very sad.

Made reservations for 8:30 and didn’t get seated until 9pm. Prior to making it to the restaurant, I spoke to a employee name Justin and he ensured me everything was set up and ready for us. My family and I were seated and had to wait another 30 minutes for drinks, two waters and kids drinks but our waitress blamed it on the bar. I ordered a steak to be cooked well done but it was brought out rare. I asked the waitress could if she could have the chef to finishing cooking the steak. The steak was put into the microwave and brought back out the same. Thanks TGIF for the experience, my first and surely my last. Northlake Charlotte, NC

My friends and I met here tonight, at 8:30 to celebrate my friend’s bday. We ordered drinks and an appetizer. 30 minutes later the guy is still bringing drinks 2 at a time and everyone had water except 2 of our 11 people. We ordered food approximately 9:00, 10:30 still no food. When asking about the beer that was ordered at the beginning the waiter ELI blatantly blamed the bartender. The beer came as we were deciding to leave. It is a nonbusy Thursday night. We asked how two parties seated after us left before us and the waiter says they have a smaller party. Sounds like he either forgot to put our orders in or they kept pushing orders back.

Worst experience ever at this TGI Friday's restaurant! We will NEVER EAT THERE AGAIN! If I could give zero stars I would. When I first walked in I was waiting to be seated but there was no one to seat me so I had to walk to the bar and ask for someone to seat me! The bartender acted clueless. Finally we are seated but the waitress was rude and her attitude was horrible! We were going to leave and go to another restaurant but after speaking to the manager he offered to serve us and he also asked if we would like a free appetizer. The appetizer was supposed to be on the house but when we received the check, after signing the receipt I had noticed he had charged us for the appetizers. He gave us a coupon for a free appetizer on our next purchase but that wasn't the agreement. Not to mention I gave a tip and the tip went to the server that we complained about in the first place. I felt we were mislead and deceived.

So I visited the Northampton Sixfields T.G.I. Friday's for a birthday meal of a friend. The waiter brought out our food and dropped a whole plate down my back ruining my suede jacket. A free meal for me and my friend but I am still very upset and disappointed.

First time at the Cedar Crest one ever and it was the absolutely worst experience ever. The whole time I felt like I was being rushed to make up my mind when ordering. The waiter was rude when taking our order and replied that he was busy eating and didn’t notice his section was seated. Also when paying he brought the check prior to pay but then waited 20 minutes for him to come back to the table to take it while watching him scroll on his phone with one of his friends. Would not recommend.

Went to Madison TN Friday's. Got seated and waited 15 minutes before we finally got manager to get our drinks. Ordered chips and cheese. Finally had to ask where our chips were. Then our food if you can call it that was gross. Steak was a pile of meat. I think that's what it was, burger bun had so much butter on it. Was disgusting. Never ever going back.

This was the dirtiest place I have ever been in, I would not even order food from them. Happy hour but no bar upstairs and could not take drinks there. Bathrooms did not work in lady's. Old lady at downstairs bar was rude and inconsiderate. Have notified Corporate and NYS Dept. of Health. They should be closed. You want $15/hr. but can't do your job. They are a disgrace to the TGI Friday name. Never again and I will tell everyone also. I want my money back.

On December 2nd approximately 1:15pm I sat at a booth in the bar waiting on a friend of mine. In passing the waitress said she'd be right with me. After waiting for about 10 minutes for her to return I finally asked the bartender for a drink. After the bartender made my drink the waitress returned with a glass of water. When she saw that I had a cocktail she turned to the bartender and rolled her eyes as if it was a problem. I explained to her that I ordered a drink from the bartender because I figured she was busy. I went on to tell her that I was waiting on someone who is always late, so I'm just going to have a drink but we'd order food once she arrived. The waitress came back to the table a few more times asking did I want to order anything. I explained to her that my friend was in a car accident up the street but would she would be coming shortly, so I ordered another drink while I was waiting.

I visited this location with a family member last night and while waiting for our food we saw a roach. It crawled up the wall and over to the other side. It happened so fast I didn’t have the chance to take video or picture. The waitress waited until the end of our meal as the check was paid for to ask us if we wanted a refill. I mean, is there anything else that needs to be said. Except I will NEVER visit this place again. Disappointing.

My wife and I have been married for 39 years and early in our relationship, while we were dating and living in Boston, we frequented T.G.I. Friday's. It didn't matter which one we went to either, the food was always great and the atmosphere always fun. When our middle son was attending a school in Connecticut many years later, during visits we all went to T.G.I. Friday's, his choice.

I placed an online order for The Beyond Meat Cheeseburger and based on the description as well as the featured picture, it was supposed to come with lettuce, tomato, red onion, pickles and white cheddar, however mine DID NOT have any of these items and it smelled disgusting. Very disappointed. This burger went straight into trash.

I placed an online order for The Beyond Meat Cheeseburger and based on the description as well as the featured picture, it was supposed to come with lettuce, tomato, red onion, pickles and white cheddar, however mine DID NOT have any of these items and it smelled disgusting. Very disappointed. This burger went straight into trash.

My friend and I have frequently eaten the T.G.I. Friday's in Vero Beach, Florida. This Fridays is near the movie theater. So we sometimes eat lunch before a meeting. A server came to our table. She handed us a separate piece of paper with the specials. The special was 1499 For 2 people. We were first told that special may have expired. And she went off to ask someone about if the special was still on. She came back to our table and said everything on the menu was 1499 for two people. She took our order. We never saw her again. When we completed our meal a different server came with the bill Which we were each charged separately and each entree was over 1499. Bringing this to the service attention she said that only certain things on the menu were 1499 for 2. And went to get the special menu. And she rudely tried to explain that we were wrong.

I visited your store in Hanover, Md #0339 on Saturday 07/14/2018 @10:17pm. My waiter was Michelle. She was very nice but they got my food mixed up. It was so bad. I was watching how they was running around. They need the corp office to come down to provide this store with the training that is needed. If things are not better I will call the BBB to make a report.

Just got home from the TGI Friday's in Hempfield Twp Pa and will not return. Stopped for lunch with my wife. Ordered drinks that were not served for 15 min. Wife ordered appetizer with a side of onion rings as a meal. Took 20 min for our order to be taken and they were not busy. 15 min after that my wife gets her appetizer but no onion rings and no utensils. We ask for utensils and the waitress disappeared. We ended up taking utensils from another table.

Went to T.G.I.FRIDAYS on E. Gunhill and Bruner in the Bronx, New York and my takeout food sat on the counter for 30 mins. Had to literally ask another waitress if the food sitting on counter was mine. Other customers who arrived 10 mins. after me were eating their food while I sat and waited, and waited, and waited. Finally got the other waitress to call manager and he sent orders back into the kitchen where they reheated the BBQ ribs only. My side orders were cold and soggy... Would not recommend this place to anyone desiring take out.

When I brought my order home I realized the coleslaw was missing. I called the restaurant at 703-931-4100 and notified the lady who answered the phone of the problem. She told me they are out of coleslaw. I then asked her why I wasn’t told at the time I submitted the online order or when I picked it up. She replied that she didn’t know; that she only gives out the orders. This is unacceptable especially for a restaurant the size of TGI Fridays. I will be posting a negative review in other sites. The TGI Friday's in question is located at 4650 King St. Alexandria, VA 22302 and my check # is ** placed on 15 May, 2018 at 6:30pm.

I have been buying big ribs from my local TGI Friday's near Rockville, MD for months and they are some of the best and meatiest ribs I have ever gotten. It is especially good when they are on sale for $12.99. I always get the BBQ version.

TGIFridays has been my favorite place for years, but my last 2 visits have been terribly disappointing. Last night I ordered quesadillas without onions. They came limp, soaked in oil and I got a large piece of onion in my second bite. I think I'm done with this place. No third strike!

I'm a Stripes member, and I have redeemed points before, it was a painless process. Apparently, something must have changed drastically. We used to be able to supply the account number, and that was it. Now, you have to redeem it on the mobile app and give a long verbal number code (a cumbersome and inefficient process). Well, my Jack Daniels sirloin and shrimp must not have been on the 'approved' redeemable list, because there was a problem. The manager had to come to my table and make sure I had the correct number, no problem, but what happened to the old seamless process? When they sorted it out, they ended up charging me $18.99 for my entree and crediting me $14.99 for the default sirloin and shrimp entree. The Jack Daniels version only cost $15.99 according to the menu, so something is wrong there.

My husband and I went to the Friday’s at the Orange CT location. We both ordered the salmon. I started to eat and pick around the inside of my salmon and noticed that it was raw inside. Which I have a thing about not eating raw fish. I cook salmon all the time and I know how it is suppose to look inside. I don’t know what was going on in that restaurant today. March 15, 2018, but the waiter was doing a lot of apologizing to customers. Not going back there.

Service is very poor. Call in an order and was told nothing is working right now. Machine is not working. Can't place order online. Was told by manager, what kind of eating place do that, very poor quality, after told that I did not bother to order.

This company is so pitiful at so called (Customer Relations), you can only talk to someone in a foreign country and corporate is so scared to let you talk to someone at corporate, they outsource contact!!! Your so-called, Corporate Office Customer Relations is operated like corporate office. When you leave a message with operator that is as far as it goes. You can’t get ahold of and talk to no one!! Customer service is operated about like their store in Dallas near tollway!!!! If this company was interested in fixing this they would fire the head of this office!!!!

I have visited the TGI Fridays on HWY 64 in Cordova, TN twice and both times were trash. The first time was a call in order, the steak was cold hard and inedible and the ribs were old, dry and disgusting. The second time we made the mistake of choosing to dine in. Needless to say, this experience was horrible as well. When we're FINALLY seated, we sat there 30 minutes with no waiter, water or anything. After 15 more minutes we asked to speak with a manager. After waiting for him, he appeared and of course he apologized but he looked like he was high or strung out on drugs. I don't think he even understood our complaint, he started apologizing before we could finish as it if was rehearsed. This type of behavior is unacceptable. There were employees/children all over the place talking and playing but definitely not working. I will not be returning to this or any other TGI Fridays location. I am done.

My wife had a craving for French Onion soup. So we went to the Friday's at the Falls in Miami. Wrong move. Got there about 7:30 pm. Place basically empty... waited forever to be seated... Waited longer to get a tea and a lemonade... Ordered Onion Soup, Fried Shrimp/Mashed Potatoes and Fish & Chips. Repeated the order to the waitress to make sure she got it right. The food took even longer to arrive. But wait, NO Soup. Oh, did you want soup with that? Yes, we did. OK, Soup will be out in a few minutes but you can start with the burnt shrimp :). I send my cold fries back. The mashed potatoes had a brownish color to them. 10 minutes later she got her beloved Onion Soup. Secret Recipe. Their Onion Soup has NO onions. Guess you can't please all the people all the time. How do these people stay in business? Never again.

TGI Fridays at #2473 is very unprofessional. I tried ordering my food by phone however I was unable to describe the drink to the person taking my order. So I came inside. Once inside I was not greeted and treated very poorly. I ordered my food and my drink. The drink did not taste the same at all. I listened to the manager and she explained that possibly it may have been a different drink. I described the drink to her and she told the bartender to make it. I made sure that I told them to add boba to the drink. She didn't and when I request that she do so she got upset. Stormed into the kitchen to find the manager. That took about 10 minutes then she handed me a sloppy cup of drink.

I have been a member of Friday's Rewards club for over 7 years, and have only recently encountered any problems. During the past 3 or 4 months, I haven't been able to redeem my rewards points because the website does not recognize my email as being linked to my points; but here's the thing. Friday's sends messages to my email address, I'm able to sign into my account using that address, and my visits/points histories are linked to that email. I have tried to work this out with their tech people repeatedly, but it is still happening. They've suggested that there is a problem with my email address, but can't tell me what that might be, and can't explain why my points history is linked to that email. Quite frustrating. Fridays' doesn't really seem interested in fixing the problem.

They say big ribs are bigger. NOT. I’m glad they didn't say juicier because they were dry and tasted like jerky. They use to be real good. TGIFridays need to get it together on the food and not just focus on their bar drinks.

So I ordered my food from the Friday's in Western Hills in Cincinnati, Ohio. My first order was messed up. I order a Jack Daniels steak with shrimp. They gave me no Jack Daniels sauce so I called the manager. She said she's going to remake my order. My son drove back up there the second time to get my order. This time they gave me my Jack Daniels steak but did not give me the shrimp I paid for so my son had to drive back up there third time and all the manager could tell me is, "If you want me to make the shrimp and you just eat the steak then you could do that." Like I told her gas is not free. This is our third time making his trip up here. The right thing to do was will be to reimburse me half of my money back but she refused and said she will give me all my money back so now I'm going to have to go somewhere else to eat every time I order from them. I have to make 3 trips up there just to get my food right. This is not good.

So we went for lunch at the TGI Friday’s in the Orleans Casino. Everything was fine, the waitress was by our table a few times, brought our food, drinks, bill. I decided to pay for us using my Amex card. She was too busy to come back so we walked up the pmt. She rang it up, tried to cover the register with her body while ringing. So we talked, she asked me to sign. I read and signed. I did not authorize any additional tip, I left one in the booklet with the card. I left her copy on the counter I took mine. Upon getting home, received a text about my new balance. 00000. I had just enough for lunch and left me some till payday. I live on a tight budget, so eating out is a treat. Anyways, on the bottom of the bill you can add a tip, which the waitress helped herself and took another tip. It's not only that she got a cash tip, guess it wasn't up to her standards, so she added one. And it's not that it was only another $7, it's the principle, it's theft.

I went to Fridays on 541 in Burlington, New Jersey with my brother and his girlfriend. When I arrived, the hostess guided us to a table that was extremely dirty. I wouldn't let my dog eat on that table let alone a person. So my brother asked for a booth. The booth they choose to give us was still dirty and my brother and his girlfriend stood awhile so somebody can clean the table. After we got settled at the table and got our food, the person serving my food put my plate upside down. I took it as a sign of disrespect. I guess they didn't want my business there. Not once during the time we ate our food did the waitress ask if everything was OK or if we needed anything else. I was disgusted that I didn't eat all my food. This was the worst experience that I ever had in a restaurant. I guess we were the wrong ** or they just didn't like the way I looked.

I was visiting Orlando Florida for my birthday weekend and we went to Friday's. It was awesome. The customer service there is great. I wouldn't change a thing. The food was excellent. If I had to rate this restaurant it would get a hundred percent. Love y'all. Tallahassee Florida is a great Friday's too.

This review is for the TGI Fridays in the Clarion Hotel on Fowler, Tampa, FL. My daughter and I went to grab a bite because the restaurant is close to the hospital where my husband is. I ordered a french dip and my daughter ordered ribs. The meat was rancid - we could only take a few bites. The "au jus" for the french dip smelled and tasted like sewer water. When we went to the restroom, water pipes were gurgling and feces was coming up on the floor. The smell was deplorable! Both my daughter and I got very sick. Sick to the point that I thought I needed to go downstairs to the ER where my husband is. I am so dehydrated due to the vomiting and diarrhea. I had to throw away my shoes due to the feces on them from the restroom. Don't do this to yourselves. The entire staff appeared oblivious to any of these conditions.

We ordered online and we picked it up. When we opened up the dinner, consisted of a cold food. The little dab of Mac and cheese was cold and was about 5 spoons full. The coleslaw did not have any dressing. The ribs were not barbequed. They were not smoked, they were either cooked in an oven or boiled. And as for barbeque sauce, there was such a little bit I had to put more of my own on them. Their ad on TV is very misleading.

Today my husband, my children & I came for lunch & were appalled by the terrible service we encountered. Firstly we ordered our appetizers, drinks & the kids’ meals. When the appetizers came out we ordered our meals. The 1st mistake we ordered traditional wings & we received boneless. That was understandable given we were under the impression that we wouldn't have such horrific service later on. The wings were replaced. The children's meals came out as well as our drinks. We waited for more than thirty minutes then our server came to us with our bill. We have been to plenty of restaurants with great stature as well as chain restaurants including Fridays & we have never experienced receiving a bill before our main course has reached the table.

All I wanted was to have some great Onion Soup for lunch. Ordered through Seamless app. Couldn't wait for it to be delivered. When I got it... it was a very small portion and it tasted awful! It tasted like water and no cheese!!! Just a few pieces of soggy bread and watered down soup. My coworker specifically asked for no onions or pickles on her burger... of course they put loads on. It's sad because I really enjoyed their food. It just seemed they didn't care at all.

Bill was less than $9. I tipped $2 (more than 20 percent), but appears waitress altered tip amount, as when my credit card bill came in the mail --TGI Friday receipt did not match actual credit card charge. In fact, $18 was added to my bill (appears tip was changed from $2 to $20--). Very dishonest and disappointing! Food was fine, but what an unbelievably dishonest experience.

I went with my Fiancee to store #1875 for dinner last night and was totally embarrassed, when this Be Our Guest Certificate # ** did not work. I talk to the manager on duty and the waitress (#14 Katie) who both stated that there was no money on it and it would not go through, I have not and had not attempted to use any of the Be Our Guest Certificates sent to me. Which I am sure you can see that I just received them and have not used them. Where is the customer service at TGI Friday's.

Slow service. Rude waiter. We asked for things. Never got them. He wasn't knowledgeable about anything on the menu. Food took forever and it was terrible. Asked for 3 glasses of water. Took forever and when he comes back his hands were all over the top where I drink. Not drinking that. Then we had to listen to the rude obnoxious bartenders you had working. I'm done. Don't have to worry about me ever eating or drinking at Fridays!!! And this wasn't my first bad experience. But it was my last!!!