TGI Friday's Reviews

My friends and I met here tonight, at 8:30 to celebrate my friend’s bday. We ordered drinks and an appetizer. 30 minutes later the guy is still bringing drinks 2 at a time and everyone had water except 2 of our 11 people. We ordered food approximately 9:00, 10:30 still no food. When asking about the beer that was ordered at the beginning the waiter ELI blatantly blamed the bartender. The beer came as we were deciding to leave. It is a nonbusy Thursday night. We asked how two parties seated after us left before us and the waiter says they have a smaller party. Sounds like he either forgot to put our orders in or they kept pushing orders back.

Worst experience ever at this TGI Friday's restaurant! We will NEVER EAT THERE AGAIN! If I could give zero stars I would. When I first walked in I was waiting to be seated but there was no one to seat me so I had to walk to the bar and ask for someone to seat me! The bartender acted clueless. Finally we are seated but the waitress was rude and her attitude was horrible! We were going to leave and go to another restaurant but after speaking to the manager he offered to serve us and he also asked if we would like a free appetizer. The appetizer was supposed to be on the house but when we received the check, after signing the receipt I had noticed he had charged us for the appetizers. He gave us a coupon for a free appetizer on our next purchase but that wasn't the agreement. Not to mention I gave a tip and the tip went to the server that we complained about in the first place. I felt we were mislead and deceived.

So I visited the Northampton Sixfields T.G.I. Friday's for a birthday meal of a friend. The waiter brought out our food and dropped a whole plate down my back ruining my suede jacket. A free meal for me and my friend but I am still very upset and disappointed.

First time at the Cedar Crest one ever and it was the absolutely worst experience ever. The whole time I felt like I was being rushed to make up my mind when ordering. The waiter was rude when taking our order and replied that he was busy eating and didn’t notice his section was seated. Also when paying he brought the check prior to pay but then waited 20 minutes for him to come back to the table to take it while watching him scroll on his phone with one of his friends. Would not recommend.

Went to Madison TN Friday's. Got seated and waited 15 minutes before we finally got manager to get our drinks. Ordered chips and cheese. Finally had to ask where our chips were. Then our food if you can call it that was gross. Steak was a pile of meat. I think that's what it was, burger bun had so much butter on it. Was disgusting. Never ever going back.

This was the dirtiest place I have ever been in, I would not even order food from them. Happy hour but no bar upstairs and could not take drinks there. Bathrooms did not work in lady's. Old lady at downstairs bar was rude and inconsiderate. Have notified Corporate and NYS Dept. of Health. They should be closed. You want $15/hr. but can't do your job. They are a disgrace to the TGI Friday name. Never again and I will tell everyone also. I want my money back.

On December 2nd approximately 1:15pm I sat at a booth in the bar waiting on a friend of mine. In passing the waitress said she'd be right with me. After waiting for about 10 minutes for her to return I finally asked the bartender for a drink. After the bartender made my drink the waitress returned with a glass of water. When she saw that I had a cocktail she turned to the bartender and rolled her eyes as if it was a problem. I explained to her that I ordered a drink from the bartender because I figured she was busy. I went on to tell her that I was waiting on someone who is always late, so I'm just going to have a drink but we'd order food once she arrived. The waitress came back to the table a few more times asking did I want to order anything. I explained to her that my friend was in a car accident up the street but would she would be coming shortly, so I ordered another drink while I was waiting.

I visited this location with a family member last night and while waiting for our food we saw a roach. It crawled up the wall and over to the other side. It happened so fast I didn’t have the chance to take video or picture. The waitress waited until the end of our meal as the check was paid for to ask us if we wanted a refill. I mean, is there anything else that needs to be said. Except I will NEVER visit this place again. Disappointing.

My wife and I have been married for 39 years and early in our relationship, while we were dating and living in Boston, we frequented T.G.I. Friday's. It didn't matter which one we went to either, the food was always great and the atmosphere always fun. When our middle son was attending a school in Connecticut many years later, during visits we all went to T.G.I. Friday's, his choice.

I placed an online order for The Beyond Meat Cheeseburger and based on the description as well as the featured picture, it was supposed to come with lettuce, tomato, red onion, pickles and white cheddar, however mine DID NOT have any of these items and it smelled disgusting. Very disappointed. This burger went straight into trash.

I placed an online order for The Beyond Meat Cheeseburger and based on the description as well as the featured picture, it was supposed to come with lettuce, tomato, red onion, pickles and white cheddar, however mine DID NOT have any of these items and it smelled disgusting. Very disappointed. This burger went straight into trash.

My friend and I have frequently eaten the T.G.I. Friday's in Vero Beach, Florida. This Fridays is near the movie theater. So we sometimes eat lunch before a meeting. A server came to our table. She handed us a separate piece of paper with the specials. The special was 1499 For 2 people. We were first told that special may have expired. And she went off to ask someone about if the special was still on. She came back to our table and said everything on the menu was 1499 for two people. She took our order. We never saw her again. When we completed our meal a different server came with the bill Which we were each charged separately and each entree was over 1499. Bringing this to the service attention she said that only certain things on the menu were 1499 for 2. And went to get the special menu. And she rudely tried to explain that we were wrong.

I visited your store in Hanover, Md #0339 on Saturday 07/14/2018 @10:17pm. My waiter was Michelle. She was very nice but they got my food mixed up. It was so bad. I was watching how they was running around. They need the corp office to come down to provide this store with the training that is needed. If things are not better I will call the BBB to make a report.

Just got home from the TGI Friday's in Hempfield Twp Pa and will not return. Stopped for lunch with my wife. Ordered drinks that were not served for 15 min. Wife ordered appetizer with a side of onion rings as a meal. Took 20 min for our order to be taken and they were not busy. 15 min after that my wife gets her appetizer but no onion rings and no utensils. We ask for utensils and the waitress disappeared. We ended up taking utensils from another table.

Went to T.G.I.FRIDAYS on E. Gunhill and Bruner in the Bronx, New York and my takeout food sat on the counter for 30 mins. Had to literally ask another waitress if the food sitting on counter was mine. Other customers who arrived 10 mins. after me were eating their food while I sat and waited, and waited, and waited. Finally got the other waitress to call manager and he sent orders back into the kitchen where they reheated the BBQ ribs only. My side orders were cold and soggy... Would not recommend this place to anyone desiring take out.

When I brought my order home I realized the coleslaw was missing. I called the restaurant at 703-931-4100 and notified the lady who answered the phone of the problem. She told me they are out of coleslaw. I then asked her why I wasn’t told at the time I submitted the online order or when I picked it up. She replied that she didn’t know; that she only gives out the orders. This is unacceptable especially for a restaurant the size of TGI Fridays. I will be posting a negative review in other sites. The TGI Friday's in question is located at 4650 King St. Alexandria, VA 22302 and my check # is ** placed on 15 May, 2018 at 6:30pm.

I have been buying big ribs from my local TGI Friday's near Rockville, MD for months and they are some of the best and meatiest ribs I have ever gotten. It is especially good when they are on sale for $12.99. I always get the BBQ version.

TGIFridays has been my favorite place for years, but my last 2 visits have been terribly disappointing. Last night I ordered quesadillas without onions. They came limp, soaked in oil and I got a large piece of onion in my second bite. I think I'm done with this place. No third strike!

I'm a Stripes member, and I have redeemed points before, it was a painless process. Apparently, something must have changed drastically. We used to be able to supply the account number, and that was it. Now, you have to redeem it on the mobile app and give a long verbal number code (a cumbersome and inefficient process). Well, my Jack Daniels sirloin and shrimp must not have been on the 'approved' redeemable list, because there was a problem. The manager had to come to my table and make sure I had the correct number, no problem, but what happened to the old seamless process? When they sorted it out, they ended up charging me $18.99 for my entree and crediting me $14.99 for the default sirloin and shrimp entree. The Jack Daniels version only cost $15.99 according to the menu, so something is wrong there.

My husband and I went to the Friday’s at the Orange CT location. We both ordered the salmon. I started to eat and pick around the inside of my salmon and noticed that it was raw inside. Which I have a thing about not eating raw fish. I cook salmon all the time and I know how it is suppose to look inside. I don’t know what was going on in that restaurant today. March 15, 2018, but the waiter was doing a lot of apologizing to customers. Not going back there.

Service is very poor. Call in an order and was told nothing is working right now. Machine is not working. Can't place order online. Was told by manager, what kind of eating place do that, very poor quality, after told that I did not bother to order.

This company is so pitiful at so called (Customer Relations), you can only talk to someone in a foreign country and corporate is so scared to let you talk to someone at corporate, they outsource contact!!! Your so-called, Corporate Office Customer Relations is operated like corporate office. When you leave a message with operator that is as far as it goes. You can’t get ahold of and talk to no one!! Customer service is operated about like their store in Dallas near tollway!!!! If this company was interested in fixing this they would fire the head of this office!!!!

I have visited the TGI Fridays on HWY 64 in Cordova, TN twice and both times were trash. The first time was a call in order, the steak was cold hard and inedible and the ribs were old, dry and disgusting. The second time we made the mistake of choosing to dine in. Needless to say, this experience was horrible as well. When we're FINALLY seated, we sat there 30 minutes with no waiter, water or anything. After 15 more minutes we asked to speak with a manager. After waiting for him, he appeared and of course he apologized but he looked like he was high or strung out on drugs. I don't think he even understood our complaint, he started apologizing before we could finish as it if was rehearsed. This type of behavior is unacceptable. There were employees/children all over the place talking and playing but definitely not working. I will not be returning to this or any other TGI Fridays location. I am done.

My wife had a craving for French Onion soup. So we went to the Friday's at the Falls in Miami. Wrong move. Got there about 7:30 pm. Place basically empty... waited forever to be seated... Waited longer to get a tea and a lemonade... Ordered Onion Soup, Fried Shrimp/Mashed Potatoes and Fish & Chips. Repeated the order to the waitress to make sure she got it right. The food took even longer to arrive. But wait, NO Soup. Oh, did you want soup with that? Yes, we did. OK, Soup will be out in a few minutes but you can start with the burnt shrimp :). I send my cold fries back. The mashed potatoes had a brownish color to them. 10 minutes later she got her beloved Onion Soup. Secret Recipe. Their Onion Soup has NO onions. Guess you can't please all the people all the time. How do these people stay in business? Never again.

TGI Fridays at #2473 is very unprofessional. I tried ordering my food by phone however I was unable to describe the drink to the person taking my order. So I came inside. Once inside I was not greeted and treated very poorly. I ordered my food and my drink. The drink did not taste the same at all. I listened to the manager and she explained that possibly it may have been a different drink. I described the drink to her and she told the bartender to make it. I made sure that I told them to add boba to the drink. She didn't and when I request that she do so she got upset. Stormed into the kitchen to find the manager. That took about 10 minutes then she handed me a sloppy cup of drink.

I have been a member of Friday's Rewards club for over 7 years, and have only recently encountered any problems. During the past 3 or 4 months, I haven't been able to redeem my rewards points because the website does not recognize my email as being linked to my points; but here's the thing. Friday's sends messages to my email address, I'm able to sign into my account using that address, and my visits/points histories are linked to that email. I have tried to work this out with their tech people repeatedly, but it is still happening. They've suggested that there is a problem with my email address, but can't tell me what that might be, and can't explain why my points history is linked to that email. Quite frustrating. Fridays' doesn't really seem interested in fixing the problem.

They say big ribs are bigger. NOT. I’m glad they didn't say juicier because they were dry and tasted like jerky. They use to be real good. TGIFridays need to get it together on the food and not just focus on their bar drinks.

So I ordered my food from the Friday's in Western Hills in Cincinnati, Ohio. My first order was messed up. I order a Jack Daniels steak with shrimp. They gave me no Jack Daniels sauce so I called the manager. She said she's going to remake my order. My son drove back up there the second time to get my order. This time they gave me my Jack Daniels steak but did not give me the shrimp I paid for so my son had to drive back up there third time and all the manager could tell me is, "If you want me to make the shrimp and you just eat the steak then you could do that." Like I told her gas is not free. This is our third time making his trip up here. The right thing to do was will be to reimburse me half of my money back but she refused and said she will give me all my money back so now I'm going to have to go somewhere else to eat every time I order from them. I have to make 3 trips up there just to get my food right. This is not good.

So we went for lunch at the TGI Friday’s in the Orleans Casino. Everything was fine, the waitress was by our table a few times, brought our food, drinks, bill. I decided to pay for us using my Amex card. She was too busy to come back so we walked up the pmt. She rang it up, tried to cover the register with her body while ringing. So we talked, she asked me to sign. I read and signed. I did not authorize any additional tip, I left one in the booklet with the card. I left her copy on the counter I took mine. Upon getting home, received a text about my new balance. 00000. I had just enough for lunch and left me some till payday. I live on a tight budget, so eating out is a treat. Anyways, on the bottom of the bill you can add a tip, which the waitress helped herself and took another tip. It's not only that she got a cash tip, guess it wasn't up to her standards, so she added one. And it's not that it was only another $7, it's the principle, it's theft.

I went to Fridays on 541 in Burlington, New Jersey with my brother and his girlfriend. When I arrived, the hostess guided us to a table that was extremely dirty. I wouldn't let my dog eat on that table let alone a person. So my brother asked for a booth. The booth they choose to give us was still dirty and my brother and his girlfriend stood awhile so somebody can clean the table. After we got settled at the table and got our food, the person serving my food put my plate upside down. I took it as a sign of disrespect. I guess they didn't want my business there. Not once during the time we ate our food did the waitress ask if everything was OK or if we needed anything else. I was disgusted that I didn't eat all my food. This was the worst experience that I ever had in a restaurant. I guess we were the wrong ** or they just didn't like the way I looked.

I was visiting Orlando Florida for my birthday weekend and we went to Friday's. It was awesome. The customer service there is great. I wouldn't change a thing. The food was excellent. If I had to rate this restaurant it would get a hundred percent. Love y'all. Tallahassee Florida is a great Friday's too.

This review is for the TGI Fridays in the Clarion Hotel on Fowler, Tampa, FL. My daughter and I went to grab a bite because the restaurant is close to the hospital where my husband is. I ordered a french dip and my daughter ordered ribs. The meat was rancid - we could only take a few bites. The "au jus" for the french dip smelled and tasted like sewer water. When we went to the restroom, water pipes were gurgling and feces was coming up on the floor. The smell was deplorable! Both my daughter and I got very sick. Sick to the point that I thought I needed to go downstairs to the ER where my husband is. I am so dehydrated due to the vomiting and diarrhea. I had to throw away my shoes due to the feces on them from the restroom. Don't do this to yourselves. The entire staff appeared oblivious to any of these conditions.

We ordered online and we picked it up. When we opened up the dinner, consisted of a cold food. The little dab of Mac and cheese was cold and was about 5 spoons full. The coleslaw did not have any dressing. The ribs were not barbequed. They were not smoked, they were either cooked in an oven or boiled. And as for barbeque sauce, there was such a little bit I had to put more of my own on them. Their ad on TV is very misleading.

Today my husband, my children & I came for lunch & were appalled by the terrible service we encountered. Firstly we ordered our appetizers, drinks & the kids’ meals. When the appetizers came out we ordered our meals. The 1st mistake we ordered traditional wings & we received boneless. That was understandable given we were under the impression that we wouldn't have such horrific service later on. The wings were replaced. The children's meals came out as well as our drinks. We waited for more than thirty minutes then our server came to us with our bill. We have been to plenty of restaurants with great stature as well as chain restaurants including Fridays & we have never experienced receiving a bill before our main course has reached the table.

All I wanted was to have some great Onion Soup for lunch. Ordered through Seamless app. Couldn't wait for it to be delivered. When I got it... it was a very small portion and it tasted awful! It tasted like water and no cheese!!! Just a few pieces of soggy bread and watered down soup. My coworker specifically asked for no onions or pickles on her burger... of course they put loads on. It's sad because I really enjoyed their food. It just seemed they didn't care at all.

Bill was less than $9. I tipped $2 (more than 20 percent), but appears waitress altered tip amount, as when my credit card bill came in the mail --TGI Friday receipt did not match actual credit card charge. In fact, $18 was added to my bill (appears tip was changed from $2 to $20--). Very dishonest and disappointing! Food was fine, but what an unbelievably dishonest experience.

I went with my Fiancee to store #1875 for dinner last night and was totally embarrassed, when this Be Our Guest Certificate # ** did not work. I talk to the manager on duty and the waitress (#14 Katie) who both stated that there was no money on it and it would not go through, I have not and had not attempted to use any of the Be Our Guest Certificates sent to me. Which I am sure you can see that I just received them and have not used them. Where is the customer service at TGI Friday's.

Slow service. Rude waiter. We asked for things. Never got them. He wasn't knowledgeable about anything on the menu. Food took forever and it was terrible. Asked for 3 glasses of water. Took forever and when he comes back his hands were all over the top where I drink. Not drinking that. Then we had to listen to the rude obnoxious bartenders you had working. I'm done. Don't have to worry about me ever eating or drinking at Fridays!!! And this wasn't my first bad experience. But it was my last!!!

Ordered the onion soup described and pictured as containing caramelized onions. Came as a canned broth with a hunk of bread and with melted goop. Worst ever had and overpriced. We won't be going back when the menu describes one thing and they serve you something else.

I arrived at TGIF at 12:15 pm, it took about 10 minutes to be served. Service did not improve. The waiter consistently brought one item at a time. He seemed to be unable to remember more than one thing at a time. Additionally we told him we wanted separate checks which he totally messed up. He put the whole bill on my card then asked my friend if she could pay her part to me in cash. We told him no that he needed to split the bill. He messed it up again.

Went to TGIFriday's at Union Deposit Harrisburg PA, at 2 PM on Sunday June 11. It was definitely a slow period as the restaurant was not crowded at all. Were greeted and seated promptly, server was quick and attentive with drinks. We were asked to cut into our steaks to determine doneness, which we did, but it turned out the steaks were the warmest item on the plate, with the rest lukewarm at best. Should have stopped and sent it back right then, but we were hungry and had started on the steaks. Were given a place to comment on review on the receipt and did so immediately when we got home.

I went to T.G.I. Friday's with some friends the other day. I was excited, and I wanted to get some drinks because I was stressed. Well, as usual I gave my order and the waitress asked for my ID. When I gave it to her she told me that she could not accept it because it was VERTICAL. Mind you, my ID is not expired and she could have gone by my birth date. No. It was "company policy." It's a ridiculous policy and she gave me some ** and bull story to go along with her disrespect. I'm never coming back again to any of the restaurants.

Went to get a Table at T.G.I. Friday's in Altoona PA around 8 pm on a Sat evening. When arrived asked the manager for a table for 15 since family was going to meet me. Fridays was a little busy but I could see lot of tables open. However, the manager told me he could not take a party that big since it would overwork the cook, and they could not help me. Went down the road and Applebee's move some tables and took care of us. So I will never go to T.G.I. Friday's ever again in Altoona PA and I feel the manager needs to understand without customers they will have no Job.

Great waitress, very sweet. Sitting in the bar watching the game. Party of 2 both ordered $10 unlimited appetizers ($20). I ordered an iced tea $2.50. My husband ordered a drink that was $6.50. Drinks = $9.00. To go order $14.50. Total was over $78.00. WAIT WHAT!!! Each time we go here and eat in the bar we are overcharged. I went through the receipt line by line for the manager to show which items were taken off and which items I was charged twice $9 something for or $6 something for. I told him exactly what our bill should be prior to taxes and I was 100% accurate. My point is I think they do this intentionally in the bar area as some people just hand over their card or are too tipsy to look line by line. But it's wrong. CHECK YOUR RECEIPT!

I placed an order online for the first time with TGIF. I was given a 6:18 pickup time. I got there at about 6:30. When I arrived I waited at the "to go" area for 5 mins before someone recognized I was there. When they did, I told them I ordered online, however they were not expecting me nor were they given any receipt for me to sign. A second person showed and asked me what I ordered. He came back aft 5 mins with a bag. In the meantime I know my food is now getting cold. 10 mins my fault, another 10 on the staff. Then we look in the bag. One sandwich is missing. So now I ask for a manager. While I am waiting on the manager the guy comes back out with the sandwich. Now... I wait at least 15 more minutes for the manager. My food must be cold by now. AND the server comes out with the Au Jus that they also forgot when he brought the missing sandwich.

Worst service. Went to TGI Fridays in Langhorne, PA on a Thursday night. It took an hour to get a table and then the drinks alone took a half hour. The food was burnt when it finally came out and not even the kids were happy about the wait. Not returning.

We went to the Milford, Ma TGIF on 12/30/2016 ordered burgers. It took over a 1/2 an to get our food. The place was not busy. The food was cold. While sitting there a table beside us got served. The server got called from the back. She yelled across the dining room - unprofessional. The place was dirty tables not cleared. We will not go back to TGIF because this happened to us at the TGIFs in Manchester, NH. Poor management from the CEO done they do not take care of problems. We won't be back ever. I'll tell my friends what happen and tell them not to waste their time going to TGIF.

On Veterans day, we (my sister, grandfather, and myself) decided to go to TGI Fridays in Mondawmin Mall in Baltimore since I would get a military discount where we were given the worst service on the planet. The bar was packed but the guests seated were really not high in volume. I believe about 3 other tables but that's it. The waiter who was taking our order seemed very unaware of what he was doing and his clothes were not clean. He told us he was a bus boy and just filling in for someone. He assured us he can also wait tables as well and not to worry. Well we never got silverware, our drinks were late. The silverware when it finally appeared to us, was very dirty. I asked for more silverware which took about 15 minutes. Our food took over an hour to be delivered to our table. It was just really bad.

*For fear of retaliation, denial of service I'm posting this "Complaint" on Consumer Affairs.* So I eat at this particular Friday's everyday except Sundays. I noticed over a period of time that the manager Brooke is very rude and obnoxious... Yesterday while behind the bar attending to the cash register I politely asked Brooke why she doesn't speak to me she doesn't say hello or anything when I sit at this bar daily! A few people told me that work there she's a racist, I have no other choice but to believe this... Because she said to me and I quote: "No I don't speak to your kind", wtf!? Is that supposed to mean??? When you find out inbox me and let me know thank you... I'll be keeping and making a record of all of this so that for future reference she can't deny any service, this will lay the foundation to prove and establish the validity of everything that I'm complaining about. Thank you.

Around 1130 pm we celebrated my husband birthday with our niece and friend at Fridays #5332, 50 Bayonne Crossing Way, Bayonne NJ 07002 with Telephone number 201.339.5904. We situated ourselves in the bar and our friend forgot his identification. **, the bar manager told us that our friend will not be allowed in the bar and if we want to stay we can dine in the dining room. I clarified with our server if we can still dine with the happy hour menu %50 discount for appetizer and she said that should not be a problem and she will informed the dining room server that we came from the bar. We ate for about an hour, the bill came to all regular prices. ** Our new server in the dining room was very professional and very approachable. We spoke to our server and said that there has been a mistake in our bill.

It's been multiple trips to T.G.I. Friday's in Milford MA when I have been sick to my stomach for hours afterwards. In this occasion my wife had the same symptoms. We didn't order anything unusual, just some appetizers and Jack Daniel's dishes. We're not going back.

First impression matters. Hostess sucked. She was rude and unprofessional. Her whole demeanor was as if we were bothering her. When our table was ready she addressed us as "You two let's go." The menus were too big and the food was pricey for the selections. My wife has a seafood allergy and we alerted the waitress with our order of chicken bruschetta pasta (no fish). The waitress came back and let us know that she alerted the cook of my wife's allergy and she assured that he was gonna make it fresh. She came back 10 minutes later stating that the manager was concerned and didn't want to chance it being that the pasta was made in the same pan the fish was in. So we order burgers. After 10 more minutes the chicken bruschetta shows up with the waitress explaining that they washed the pan good and "see no fish on it." Hmm... I was fitting to send it back and get the burger but we already waited 20 minutes to eat.

On Saturday, June 11, 2015 I went to TGI Friday's in Charleston, SC. I was drinking my beverage, when I realize that something hard was hurting my mouth. I spit the contents out of my mouth into my hand, only to discover it was glass. I asked for the manager to come over so I could tell him what was going on. I told the manager and gave him the pieces of glass that was in my drink. The manager offered me another drink, like everything was ok and I told him no, so he went along his merry way. The waiter came along, and I explained the same thing to him, and he too offered me another drink. I am very displease with the service and staff. There was chunks of glass in my drink, and they still served drinks to other patrons. Talk about the lack of safety for their patrons. Clearly, this establishment has no regards for safety and its patrons.

The music was so loud you could not even speak across the table. We told the waitress and she cut it down and then somebody would go cut it back up. The so called little hostess (boy) was dancing to the music. I spoke with the manager and all she said was she was sorry. I will not be back to this restaurant.

Me and my wife arrived at the restaurant and had a seat at the bar. We were greeted and served beer. The people sitting next to us were loud and obnoxious and had ordered food. The one person had his shopping bag sitting right in my face, didn't even bother to move it, which I considered great disrespect. The server said nothing, so we took our drinks and moved to a booth. Meanwhile, the restaurant manager had a baby-fit, throwing around things under the bar and creating a lot of noise. My wife said her stomach knotted up from the tension of the atmosphere. Anyways we looked over our menus and had more than enough time to decide, I'd say half an hour. We had our beers drank. The table behind us had 2 sets of people, one set leaving ten minutes after we seated ourselves and the new people that Sat down, and both were waited on. We were ignored completely so we paid for our beers and left.

I'm going to resume the whole experience saying they serve some of the orders two hours after with no napkins or silverware. Sodas the same; no straws. Brought straws when ice was melted and silverware when food was cold. When the manager came she apologized and said they were short of personnel and that's it. But tables around us came an hour later and were well served and leaved way before us. This was past Wednesday - I don't want to imagine how is on weekends. For sure any of us will come back.

Oxnard, Ca. We first got here and the noise level was unbearable, the tables dirty and no space to move. The menu very confusing and the place dirty. I went to the bathroom and found pubic hair on the toilet. The sinks and the overall cleanliness of the bathroom very unacceptable. Had to repeat myself plenty of times to the server because of the noise. For the prices of their menu I could have gone to a better place.

Dec 29, 2015 went to TGIF in Horseheads, NY. Was just before 3 pm. I asked to order the soup & salad special, was told it was too late since the order would not be rung up until after 3. I only ordered a bowl of soup. The broccoli cheddar soup was cool. When spoon was placed upright into bowl, soup came 1/3 way up the spoon, barely covering bottom of the bowl. Needless to say I left poor, hungry, & disgusted. I contacted the restaurant with no response. I now know why there were no cars in the parking lot, while neighboring restaurants were filled. I will never return. They should immediately close their doors.

I went to the location in Largo (MD) and it was my worst experience ever!! The service and the food were horrible and on top of that the worst thing happened when they charged extra money on the credit card!! We called to speak to a manager who told us he would have called us back but he never did!! I am very angry and disappointed. They need to shut this place down!! Unluckily after a month waiting to hear from the manager my husband threw the receipt away but I still felt like this situation needs someone attention.

I'm black, the greeting at the door was fantastic. I sit at the bar, 20 mins go by and the staff has yet to check on me. I get one of the servers attention, I ask her to let the bartender know I'm here even though we made eye contact more than 3 times in the last 20 mins. He then approaches me not with a smile, but with a mean look on his face. I didn't feel welcome here.

I've eaten here a few times, but last night will have been the last. I ordered the Nachos on the sampler menu as my entree. I asked for no beans or guacamole. I received 4 tortilla shaped hard shell tacos split in half topped with melted cheese, and jalapenos. On a side plate was lettuce mixed with sour cream and then a side cup of salsa. Clearly not nachos. When I asked where the beef was, my waitress told me the meat is mixed in with the refried beans so because I opted out of those I lost my meat. She never explained that when I placed my order. She was rude and probably the worst service I've ever received from a restaurant.

I would first like to say that I love TGI Friday's apps. The problem is their steaks and their ribs. I ordered a ribeye about 6 months ago and got sick within 1-2 hrs. after I got home. My wife, daughter and I returned to TGI Friday's last Wednesday night for dinner and I got the Pecan Chicken Salad and my wife got the full rack of ribs. She asked that they don't put any seasoning on them and put sauce on the side. After we got home from TGI Friday's my wife threw up everything she ate there. She also had cramps, felt nausea, and diarrhea the rest of the night and the next morning.

TGI Fridays University location in Coral Springs. Want to thank the manager for taking time to come to my table at lunch time to thank me for my service. Also noticed he did the same with other Vets. Nice menu provided specifically for Veterans as well. Two thumbs up!

My husband and I have been a customer of T.G.I. Friday's for a long time. The food has always been fantastic. I either ordered the Jack Daniel Steaks or the Jack Daniel's Ribs with Fries. My husband ordered the steak with mash potatoes and broccoli. Our appetizers consisted of mozzarella sticks and potato wedges. Recently we have visited 6 T.G.I. Fridays in a variety of locations and there has been a drastic change in the menu. At first we thought it was the one restaurant, but after visiting others, we have determined it is the whole chain.

My family and I have been to TGIF many times, but lately the food is horrible. We always end up sending something back. They advertise how they expanded their menu, they should stick to just Burgers since that seems to be the only thing they can't screw up. The food seems fake and pre-made.

I have been a long time customer of Friday's. I always take a large party with me. I have always had great service and the food has been awesome for years. Now the food is really bad. I would not recommend anyone to eat here now.

I've always gone to this restaurant on Sundays since my boyfriend likes to watch the games. This time the hostess was extremely rude and snotty. I asked her "Can we sit near a TV?" and she sat us in front of a pole way in the back not near any TV. I felt since we was a young black couple she thought we would skip out on the check! Me and my boyfriend moved ourselves to the bar area! Highly disappointed and will never come back!

We had a party of 8 for a birthday celebration. Arrived at Friday's at 7:08 pm. Went in and asked for a table for 8. No one came for 20 minutes to seat us. I went back in and asked if we could sit outside. Was told there weren't any tables. They finally proceeded to sit us inside and the air was not working. It was like a sauna in there. There were 3 tables to seat 4 people each available. We asked to be seated outside since it was way too hot to eat inside. Of course 1 of them was not cleaned off. We again waited. I went back in and said "there are 2 tables outside available if you cleaned the one we could sit". Should have walked out at that point. No interest from anyone. We assembled the tables ourselves. Of course, one table was wobbly and we fixed that with a few napkins.

We have very bad service, we were not met with kindness. There was almost no contact with our server. We were finally asked for our drink orders, it was like we weren't welcome. We finally got our drinks, my drink tasted sour (sweet ice tea). I finally caught the attention of our waiter, I ask for a water instead of the sour tasting tea. He turned and ran away quickly again.

After a long day of traveling from NYP to VA my wife and I decided to get a take out order from T.G.I. Fridays in Leesburg VA. Here are the facts. Went to order, take out from the bar. Was told by the door greeter I had to order from the door hostess. She then told me I had to have a waiter server because I wanted an appetizer. While waiting for my take out order waiter came out ask me what did I order I told him to go talk to the door greeter. He stated she was not a waiter then a manager came out and ask me what did I order. I told her to go talk to the waiter or door hostess. She told him I did not have to be in her face and I could leave at any time.

Last Wednesday my family and I had lunch here. Our server Kendra ** paid more attention to the two younger guys at the table next to us. We couldn't help but to overhear the conversation about smoking Marijuana and adding her on twitter. My husband and small children laughed at her silliness about everything. I was actually offended. We might as well have dined at a strip club the way she was acting towards these men. Drug test your employees. My husband Googled her twitter just for laughs and it's nothing but weed talk...

Today I ordered a salad with chicken and asked to add GRILLED shrimp for additional $5. I got a salad WITHOUT chicken for the price of regular salad WITH chicken and shrimp that were not grilled at all. I made a complaint and spoke to the manager. He said shrimp were sauteed, which is not what I ordered not to mention shrimp were hardly warm. The manager said he will take care of it. When we got the check, we had to pay for the salad WITH chicken but the additional $5 dollars for shrimp was taken off. I didn't eat the salad and was very disappointed how the situation was handled. We couldn't wait for them to make it right, so I left hungry and disappointed. Still had to leave the tips because even though the waitress failed to make my order right, I never yet walked out leaving no tips. Needless to say, we will never go to TGI Friday's ever again.

Not sure when no substitutions was rolled out by your company but my favorite meal was chicken & cheese. I prefer it w/ mushroom & not peppers. I have not been to your establishment in 2 years based on principle "If I can't get what I want, I don't want to spend my money at your restaurant". There are soooo many other restaurants out there. Just wanted you to know.

I was highly upset with the whole thing. Was not told you can't share or the fact I spend my own money just to be told "no" rudely, "you can't". Felt that my wife and I were rushed as well. Not happy. Good gimmick. Love the restaurant, not the gimmick.

Hi! I went there with my family tonight! We were very disappointed! We ordered burgers, 2 were missing the top bun?? Really??? Then it took forever to get our drinks and the last drink the waiter forgot at all. I think I'm done with that place, it gets worse every time!

My husband and I went to the Friday's that has just opened a few weeks ago in Colerain, Ohio on 7/25/15 around 7:30 pm. Upon entering the girl took our name and informed us it would be 15 to 20 minute wait which was totally fine. After twenty minutes or so we were seated and informed of the specials and our server's name. I looked at my watch and it was 7:55 pm by this point. We looked through the menu for a few moments and no one came. I watched numerous servers walk by with no interaction whatsoever. I seen a group of four who were behind us in line get seated and served drinks. Finally at 8:10 pm after continuing to be ignored we got up and left and I let the people working the front know this was a horrible experience and I would never ever recommend anyone go to this location. Having been open two weeks and this kind of customer service is horrible!!! Save your money and time and find another place to eat!

I dined in during lunch time. They claim to only have gluten sensitive items which should have altered my choice to eat here. Halfway through my salad, my stomach began to hurt and I became bloated and gassy. Not the best experience at all.

We spent $110 plus 20% tip for 4 people. We got lousy steaks, and a stingy serving of the fried green beans. The quality has gone south since last time we ate there at the South 27 Street location. Use to be my favorite restaurant, but not anymore. Doubt if we will go back. One of the steaks was so bad, they gave us another one, but was just as bad - tough and rubbery fat and gristle.

We arrived at the Olive TG Fridays on Sunday the 12 of July for a party of 5 and was seated very nice. But after 10 mins of waiting the manager came over to state our waiter was finishing up an order but he didn't even get our drink order. So she finally came over and took our drink order which was 2 peach teas and 3 ice tea's with lemon but no lemons came. We ordered and the food came but she allowed our drinks to become empty and didn't check on us for our meals after they arrived. I got a burger which was cold and dry and another got the Jack Daniels burger and no sauce but few min. passed and no one came by to check on how our meals were.

My Husband and I decided to go and try the new T.G.I. Friday's. The restaurant looks nice but the service is terrible. We had to wait about 10 minutes till our waiter came to get our drink order and then another 10 minutes till the drinks came. Well at least some of the drinks we ordered. Food came out fast but I took one bite of soup and had to stop eating. It was like eating salty pudding. To top things, the waiter took our food away while we were still eating and asked us if we want dessert. My Husband and I voiced our disappointment and all what the waiter said was "Do you want dessert?" and then walked away. Worst place we ever ate and definitely are not going back. This place is a waste of money. Bad service and bad food.

I visited T.G.I. Friday's on Thursday July 9th at the Wolfchase location. I had started eating my mash potatoes but it didn't have much flavor so I added a lil salt and stirred it up and found a dead fly in the potatoes!! I have never experienced this!! Disgusting!! We talked to the manager who apologized and offered me something else but after seeing that fly I didn't want anything there. We left!

Food is excellent. Service great. Food slow coming out of kitchen. Need to work on that....

I stopped at TGIF with my girlfriend in Montgomeryville PA after a movie for a drink and snack. The bartender was so bad, rude, we had to wave at her to get service. It felt like she was ignoring us, our drink glasses sat empty for such a long time. She walked by us a couple times and failed to make eye contact or look at our empty drink glasses. The bad part is, there were only 5 or 6 people at the bar. I waited for 15 minutes to pay my bill after we finished our last drink. She was washing glasses which was more important to her. My girlfriend begged me to walk out without paying which we could have, but at 57 years old, I would never do that. One last thing, I asked if we could put a food order in, she said sarcastically, "that's why I'm here..." My check# **. Oh yeah, she treated the ** customers great. Guess it's a place that's not good to go to if you're **.

On Saturday, June 13, 2015, we went to TGI Friday's 7635 NY-96, Victor, NY 14564 to celebrate my husband's birthday. We had a nice dinner. The waitress took our credit card to pay the bill. She ran the credit card and brought the bill back without our credit card!!! She said she put the credit card with the bill, implying that we had the credit card!!! My husband went crazy looking for the card. We looked on the floor, on the seat. I looked in my purse. We wanted to make darn sure we didn't have it. We sat there for about 5 minutes and she came back and said she would look for it. She also said she would check the trash!!!!

Went to TGI Friday's in Pembroke Pines on 5/18/15. The place was swarming with flies and I found 2 live maggots in my food. The manager filled out an "Incident Report" and said someone would contact me in a few days. Well it's been 17 days and no one has contacted me. I've called customer relations 3 times and been told each time a district manager would contact me but no one ever has. Apparently TGI doesn't care if they serve customers maggots!

Fridays Store 0274 Bowie, MD - I have tried to give this restaurant a chance to see if anything might have changed. I previously visited the restaurant in early May. The service was sub-par. The bartender did not acknowledge me and my husband after we seated in her line of vision. She proceeded to serve another customer (who arrived AFTER we were seated). When advised of this we were told that the customer served had been at the bar previously and had left to go to the men's room. This should not have had anything to do with her customer service towards us.

My grands and I went to eat after church. We ordered, the service was bad nor did she come and see if we need anything. I asked 3 time for honey mustard, 4 time it came. I asked for more source for my salmon 2 time, 3 time it came. I asked for a box 2 time it came. No more at T.G.I. Friday's. I did not eat or pay for the salmon. Very unhappy.

This is second time I order food from T.G.I. Fridays in Milford, Ma and get everything wrong - not happy, pay big money for the food I don't order plus wrong stuff.

My kids took me for apps and cocktails. Food Bad. $12 Sangria. Bill was $70. Will never go to Friday's again. I remember when the place was nice. Decor, food. Now over priced, bad food.

Took over an hour to get food. Foods wasn't good, server going crazy serving 10 tables, manager eating in kitchen, took another 30 minutes to get check. Wasted 2 hours of our life. This is our 3rd attempt at multiple TGIFs WITH SIMILAR RESULTS and for sure our LAST!!

I actually wish there was a lower rating than one star. It was my first time at a TGI FRIDAY'S, and it was the worst experience in my life from the waitresses to the manager. They took way too long to bring us our drinks, appetizers, and main course. The food wasn't too good either. The burger was way salty, just like the fries. It was my sister's birthday and no one acknowledged that. She was wearing a crown and a sash. You'd literally had to be blind not to see it was her birthday.

We are a group of 3. Waited almost a hour to get our food and when it got there, the food was cold and Order was wrong. Waiter also had a attitude. Need store training asap.

Ordered a salad along with my meal that was overpriced. Anywhere else that you go, a $4 salad would be much larger than at TGI Fridays. Main meal wasn't even all that tasty. But to top it off was the almost $7 brownie dessert for me and my wife which I could have ate in 2 or 3 bites myself. Like c'mon people.

To start, the food was horrible. It was cold and not proportion well. They lied and said the starters were half price for their lunch special and we were charged full price. When we were ready to leave, our server was too busy flirting with the host to bring us our check. Finally, after receiving the check, our server felt free to take a dollar from the change. Worst restaurant I have been to.

I waited for my appetizers for 45 minutes and it was cold but as we started to eat the appetizers the main dish comes. My husband and my daughter all look at each other. She checked on us maybe 30 minutes after someone else brought the food to us. The food were all cold then we didn't see her again for another 30 minutes. I think she needs more training.

On Feb 10th 2015 I was on my way home from work and decided to pick up some food for dinner. I checked to see how late TGI Fridays in Leesburg Virginia would be open. According to the internet TGI would be open until 0200. At 0100 I showed up only to find the kitchen was close and they were only open for drinks. From the look of the parking lot I will assume the kitchen may have been close sometime because only one car was still in the parking lot. If I knew the kitchen was close I would have stop at Chilli's who also close at 0200. What time does TGI Friday in Leesburg close? What time does the kitchen actually close? Very bad for business and I was very disappointed. Signed hungry.

Ordered my food well done and it came raw with blood dripping from it. Waiter came and took meat off the plate but left the bloody plate. Both men and women bathrooms were filthy couldn't even use it. Manager came by once and never followed up!

Today me and my mom and friend and kids decided to try out TGI FRIDAY'S after much buzz from other friends. I found the experience ok! The staff were absolutely lovely and the service was brilliant, only downside it is overpriced, cocktail wise plus jack daniels burger was nothing special so a bit disappointed we paid nearly £100.

I am a regular customer at TGI Friday's for past 5 years, same location. Always happy with their service at that particular location until last week. I'm an immigrant from Europe who holds a green card or permanent resident card, that proves my identity or my age. So as Regular went for lunch to TGI Fridays with a coworker and been there many times and been served alcohol all the time with the green card. No questions asked until that one day, the server refused to even look at it and told me it's not ID and asked for driver's license which I do not have yet. After that the manager came out and told me we can't take green card as a identification while same location did it for past 3 years no problem, I was shocked, embarrassed and just felt really treated unfairly. I felt discriminated.

First I'd like to state that we are very great patrons and tip thoroughly based on our experiences as a whole. That being said- first time to TGIFridays- Our server "Alexis" was very disengaged and seemed as if she didn't want to be there. In fact the vibe upon entering the restaurant for the first time made us feel like we couldn't trust the environment and its cleanliness or its food and the menu was not only confusing but very disorganized...a true reflection of the restaurant as a whole. In fact, I told my husband and brother that I felt we should leave and they thought we should just try it. I know my intuition when I feel my gut telling me to get out!

My family and a host of friend visited your company store in the Falls (Miami FL) to celebrate the Dedication of my grandson. Prior arrangements was made for the guest to attend TGI Friday’s Sunday after the function. Upon our arrival we were seated, Time 1:30 p.m. We sat for at least 10 to 20 minutes before someone was assigned to assist in taking care of our group: The group was only aside on Hostess (Abby **). This young lady could not serve 27 to 30 people in the group. Request assistance from the manager. He didn't accommodate the table. The young lady he did send was working another area. So she was not dedicated to our guest. Appetizers was order from the host: additional chargers was added to the bill because the host was instructed to charge the table in that way. They may bring out an order every 20 to 30 minutes.

We waited a long time for our food. I ordered steak and lobster tail. I ordered the steak medium. The lobster was charred and stringy. The steak was red raw. The only thing edible was the mashed and broccoli. The meal was absolutely horrible. I will never eat at a tgi Fridays again. I told the waiter, he said "ohh..sorry about that." Not even an offer to recook it. It was like throwing $60.00 in the garbage.

My boyfriend (33) and I (40) went to have a drink and appetizer at a TGI Friday's located in Riverside, CA... we were asked for our ID. I handed my CA driver licence and my boyfriend his passport from Spain because he is visiting. The waiter took the passport to the manager to see that it was accepted as a valid ID. Manager said he would accepted for this time but it was the company policy to only accept US id's. My question is... so tourists don't have the right to consume alcohol at this restaurant, only US residents and citizens? I call that discrimination. I have been to Spain twice and have never heard such a stupid thing. Imagine if other countries would do the same thing to us when we travel overseas.

So I went to Friday's in Bayonne, sat down, waited 15 minutes for my order to be taken, then after the lady took my order, I waited with my family about another 20 minutes and no food. Then when I asked the girl how long before my food came out, she looked at me with this dumbfounded look and then walked away, went to the kitchen, and came out with someone else's food that came in after me. So me and my wife got upset, got up, and went to walk out.

Service was exceedingly slow. It took 15 minutes to get menus. Our order was not right and came out wrong. We were then charged for food we did not order. It took 20 minutes to ask for our check and then another 10-15 minutes to get it. We had to flag other servers to get any service.

We called and made a reservation and they said we had to wait. We got there on time and they still made us wait 30 minutes and when we got the food, the food was dirty and the cup was dirty. The waitress was rude to us and she wanted us to leave early.

Went to TGIF in Bayonne, NJ on Sunday to watch the soccer game... I asked to taste a beer on tap and was served... After I finished the sample, I was asked for ID... I am 65 years old and the bartender was about 22... During my visit, other people who were much younger than me were served without showing ID... I just left the place.

TGI Friday on Whittlesey Road, Columbus, GA on 27 Feb 2014: My wife of 50 years and I, with my daughter and son-in-law picked TGI Fridays because of the great dining experiences we have had at different cities around the country. When we were seated, the waiter asked what we would like to drink. We ordered a round of draft beer. Suddenly, we were asked for our IDs/driver's license. We were stunned. It has been many, many, many years since we have had to prove our age. My wife stated that she didn't bring her license. My wife rarely carries her license because I do all the driving.

On June 1, I visited the TGIF in Westbury, NY for lunch where I ordered a turkey burger. After eating almost 1/2 of the burger, I knew something was just off. When I had the waitress check to make sure it was a turkey burger, she said, "Yes it is," but took it to the kitchen to check. The manager then came out and confirmed that the burger was actually a BEEF burger. He offered to make me a new burger himself. I said, "I do not want anything else because I was already sick to my stomach that I just ate beef for the very first time in my life." I am a Hindu and by my religious customs, we do not eat beef at all. We honor the cow and will never eat beef.

I was charged double on my debit card. They want my credit card number for reimbursement. I had to cancel my card due to being used several times with fraudulent charges. Police were notified.

St. Charles, IL location has bartender and management issues - Good food, but have fights, especially at this St. Charles location. Since it opened in October 2002, I personally have seen 3 bar area arguments/fights. One of them, me and my party were involved in. Now, this is 3 times that I happened to be there on occasion (and it wasn't like I was there every other day, either), no telling how many other times. This is Friday's, not Denny's or Cadillac Ranch or Zero Gravity. And yes, I can understand some bad things can happen randomly anywhere at anytime, but at a family restaurant like Friday's, this should be minimal at best.

I visited TGI Friday's in Columbia, SC. today. When I was seated, I had my cell phone with me and my Bluetooth headset in my ear. When my food arrived, I turned off the ringer to my cell phone and took the headset out of my ear and conspicuously placed it on the side of the table as I always do when I eat out because I do not like to be disturbed with phone calls while I'm eating. I ate my food and cleaned up my mess by stacking the dishes and placing used napkins on top of the stacked dishes. I paid my bill, left a tip on the table and I left the restaurant at about 5:40 pm.

T.G.I Friday's lack of information and misleading knowledge on bookings. I am angry at the staff in TGI Friday’s in Cribbs Causeway, Bristol. They seem to not know their restaurant regulations and are so rude too. I tried to book a table 3 weeks before Valentine’s through coming to restaurant, phone calls and online bookings but failed. At least they could have the decency to tell us that they are already fully booked and not to make us believe and promise that they can give us a table on that day. Our Valentine’s night was ruined!

Your advertising and picture promotions prompted me to visit your Boynton Beach Florida Congress Ave. location. Needless to say, it was a disappointing visit. I am not complaining about my partner's meal, but mine. After trying your very tasty onion soup for $4.00 (did not get bread or crackers), I ordered the skewer of shrimp (12 small shrimps for $9.00, and again, no bread or crackers, and the side vegetable was plain mashed potatoes). Tell me, since when do you incorporate cheese inside a scoop of mashed potatoes? It's disgusting. That's not what I ordered, and your wait server did not mention this dumb addition to have cheese inside. I only wanted mashed potatoes. The meal turned me off, and just left with the shrimp in the plate, and me out the door. So rather than cause a scene, it was over. I would like to have a credit for the cost of this so called meal. Every restaurant I have every been to serves crackers or bread and butter.

I tried to book a table for 4 on Valentine's Day from TGI Friday in Cribbs Causeway, Bristol 3 weeks beforehand via online but their website kept telling me there was a problem and that it could not get into the booking system, so my husband and I went to their restaurant in Cribbs Causeway instead to book it personally but we were told they could not book it there either as it has to be online or if not to call their number to book by phone. I was confuse but could not do anything but to do what they said.

Their inept location can’t fill and order within an hour and fill a 70 dollar order the way it was called in. OMG! They are so inept, unbelievable! Who the *** would go to this location is a stupid fool. They must be stuck and really hungry, there are plenty of places that can get it right. **** Panda Express across the parking loss will go away better job than that place. The manager is Dani. If you think I am lying, speak to Chris T. the assistant manager. He also won't take responsibility for their big mistakes.

I bought a meal for myself and my friends using a TGI Friday's gift card. I checked the card later and found the remaining amount didn't match my receipt. I called the restaurant and we determined that the waitress had run my card twice that night. I was promised by the manager there would be another gift card in the mail the next day to make up the difference. I never received it. After several weeks, I called again. No one there seems to have any recollection of me or my complaint anymore, and I seem to just be out of luck. I’m very unsatisfied with TGI Friday's. Decent food, terrible customer service. I won't be going back.

My wife prepared a meal of T.G.I Friday party hot wings, and noticed an eaten wing out of the packaged wings that was precooked and sealed boxed and shipped. It was very disturbing to see my favorite appetizer contaminated by misuses or neglect by the company’s pre package screen employee. I now have to reconsider before purchasing my favorite party snack.

Please save us from two managers at TGI Fridays in Giza, Egypt: General Manager Mostafa ** and Floor Manager Tamer **. The first said to me that Friday's isn't his dream or goal and it took his dream from him, and he has many offers and once he gets a chance to leave, he will.

As a displeased former customer at this restaurant, I complained about the restriction of the stripes reward card to both the waiter and manager back in May of this year, 2010. the manager failed to accommodate the complain and the waiter neglected to serve me attentively. I complained to Better Business Bureau of this and the complaint was still ignored. I ended up paying full price for the meal without the earned discount of the stripes reward card. By complaining to management that did not properly comply to complain, the waiter neglected to serve properly.