Domino's Pizza Reviews

I’m not sure if the overall brand of Domino's makes it a priority to make sure it’s enterprise delivers quality customer service worldwide but here in the Bahamas it’s poor. Kids are being hired to do a job they obviously aren’t mature enough for such as professional etiquette when answer the phone. To answer a business ph “hello” in a tone suggesting they don’t want to be there is enough to turn away customers. Excuses should not be made for bad attitudes and it needs to be fixed because this is beyond needing to be addressed. Additional to the dry greeting when they did decide to answer the phone the specials weren’t given and I asked most of the questions because the person didn’t care to tell me anything regarding what I might possibly be interested in. This isn’t the first bad experience but it’s at its worst in my opinion. Save your business before it’s runned down by persons who’s only in it for a paycheck and not to satisfy customers.

So I ordered pasta. It was dry. No sauce. The side of the pan was burnt from the sauce bubbling away. I called the store. Explained my dissatisfaction to one of the store managers. Her words her answer was, "I'll speak with the cooks." She offered nothing but "I'll speak with them" as if that was the only answer she was given. Terrible!!!

I ordered a pizza and bread twist at 6 pm on 1/26/2018. At 7:30 pm I called them back, They said they couldn’t find where I placed a order. Then said the manager will talk to me - they placed me on hold for another 20 minutes till I finally hung up! This is unacceptable and unprofessional! The store at 3266 N Las Vegas Blvd. Should have Everyone Fired and get a crew in there that knows how to treat customers!! I will never call this store again.

Order crispy crust pizza. I guess they use the bottom of the delivery box. Tasted like cardboard. Thought I would give them another try the next day and ordered 8 BONE IN wings but got white meat boneless. Two strikes and you're out. Never again.

The service was extremely fast and driver was very friendly and our food was some of the best pizza from delivery. Our bread was sent plain and when I called and told them they had a new order started before I even hung up the phone. This Dom fantastic! Nice work Circle Pines Store!

Domino's doesn't care if your account is hacked. The only thing they will tell you is to change your password. They do not care that someone took your Domino's points for a free pizza or that they use your credit card to pay for it. All they said was it wasn't their fault as they didn't do it and you need to change your password. No concern for their customers and they have no remorse for it nor do they care if you go to their competitors. Will never be ordering from Domino's again due to their customer service and their lack of concern for their customers. Very, very dissatisfied.

Twice in January 2019, we ordered from Domino's and both the times, the order was delivered late after first going to completely unrelated address 2-3 kms away. The delivery boys are not trained enough and the food arrives completely cold and unedible. Domino's does not meet the standards of an international chain.

I called the store to see if they delivered to my location (keep in mind I am 2 miles from the store). After much confusion they said no. The girl told me to hold. I held them. A guy answered with a very annoyed voice and said they couldn’t deliver. I would need to call another location. I said, “No all other locations do not deliver because they are very far away.” He said, “Well I have no idea. I don’t work at this store often.” He was so rude about it. I would have ordered and came and picked up but after his attitude and unwillingness to help they can count me out. I will be writing other reviews as well. This review is for the new Domino’s pizza in east Limestone Alabama.

Hi. I must say that the service and staff at Domino's Pizza on Memorial Drive located in Port Arthur Texas is by far the best hands down experience I ever have engaged in with a pizza company. I currently live out of state and it's so convenient to order food for my friends and family and not be there. My last order was on 1/15/2019 and when I tell you that Toddrick ** was and is the ABSOLUTELY BEST he definitely is. He made an exception to their policies and with that I will continue and forever be indebted to this company for the amazing customer service I received today. No - I didn't get anything free but just the willingness to go the extra mile. I thank you. I thank your leadership and I thank your staff. Thank you.

This was the worst experience in ordering pizza of my life. I called to check on my order. It had been an hour. They said give me 15 minutes. I said, "Can I speak to the manager?" They told me no that it was very busy and the phone hung up. I called back 20 minutes later to speak with a manager. They said it was an hour and a half wait time. Online it said 45 minutes and it still took an hour and 45 minutes. Food was cold, pasta was Burnt. Store number 6821.

Crawfordsville, In. Used $20 gift card to buy $7.99 pizza + tx. Went to purchase 2nd pizza, was told no balance left. Said not possible but couldn’t argue so had to pay. Thought somehow my memory was bad. Bought another $20 gift card and purchased another $7.99 pizza which left bal on card of $11.44 as was the first card. Ordered another 7.99 pizza a few weeks later and was told no balance on card. Now I know something really stinks. $40 for two $7.99 pizzas. Trying to work thru company but probably won’t get anywhere. Threw 1st card away thinking my error somehow but kept 2nd for numbers. Any advice out there?

I phoned Domino's in Gorey and asked to order a gluten-free pizza for my wife. They told me I could only order a gluten-free pizza online or on the app. I could not order over the phone or even in the store! I asked to speak to the manager and was told if I wanted to order a gluten-free pizza, I would have to drive home, go online and order it that way. This seems impossible. You can't make this stuff up. You can't phone in the order; you can't drive to the store, order it and wait. The ONLY way you can get a gluten-free pizza is to order online or on the app. They needn't worry; I will NEVER order a Domino's pizza again in my life.

The most pathetic experience. Had ordered for Veg deluxe but was served with non veg pizza. On top of that now the outlet staff (Madinaguda Hyderabad Branch) is arguing with us...horrible. How can you serve non veg to a vegetarian...is it right to cover your own mistake by arguing with the customer and challenge that, "Go to the court. We will see what you can do us..."

If you are going to charge an outrageous amount for a salad etc, you should at least make sure to provide a fork with the delivery. When people are at work, there are not always these things available.

I got the slice the price card (Domino's) from a colleague to help her school. It was promised “buy one get one free".. When we ordered one at Oakton Rd, Skokie, IL , we were just ripped off. They give the large 7.99 pizza with this card for regular price 16.99.. It’s pure fraud “DOMINO'S”.!! You are cheating customers...You can be prosecuted for defrauding customers!! WARNING.!,! NEVER BUY - SLICE THE PRICE- card..!!

I have placed an order twice via Domino's website and paid twice via Paytm 731 Rs total of 1462 Rs which was deducted at the same time however restaurant have not received the order. Every time I am calling customers service, they kept on passing the buck. No one was giving complete information, and some are telling me to wait for 10 days and then call if still not received the payment. This is insane. These guys have deducted my wallet via BillDesk Food1 but keeping it because of their server issue. Can't believe companies like Domino's doesn't even have a courtesy to talk to once even after several emails. Bad bad.

Hair in my pasta bowl the last time I ordered, called to have it replaced only to get an attitude from the worker who had to send another out. When it came meat in it was so undercooked. Talk about disgusting! Decided to give them another try with just a pizza a few weeks later, only to have them charge my credit card and not show up. When I called and asked to speak to manager he refused to get on the phone. The quality of Domino's on Lowell St in Manchester NH has gone downhill along with the service. I’m so disgusted and disappointed that I will not be ordering from here anymore!!

Hackers got into my Pizza Profile and ordered two pizza orders in two different states, both not my own state, within minutes of each other. They placed the orders using my saved credit card information. I notified Domino's and they refused to refund the charges to my card. Domino's should make the consumer re-verify the credit card information for orders that are delivered to addresses that are not the home address of the Pizza Profile. I was very disappointed with Domino's customer service and this, in addition to their inferior products, means I am no longer a customer. Be sure to use a strong password on your profile if you save your credit card info.

My wife and I placed an online order for pick up of two two topping pizzas, pasta, and wings at the location Store #6890 8613 Alameda Ave. El Paso, TX 79907. The website showed that the order was to be ready in 20 to 25 minutes. When we arrived to pick up the order I was handed two boxes with cold pizzas, a bowl of pasta with barely enough of a serving for one person and "specialty chicken" not wings, which were also cold.

I'm a fan of the discount prices some of the best in the city for pizzas. Unfortunately I'm not a fan of the portion of pasta that is given. We buy our pizza and pasta from Burnaby Bc location. Pasta is great but the portions are very small. Please consider adding more to eat. Thank you.

I just called this restaurant because my daughter ordered a pizza. Apparently she ordered to a hotspot and didn’t understand. She just turned 16 and she has her first job and has her first card. Apparently there was an altercation about getting a refund because my daughter never got her pizza because she wasn’t at the hot spot. I just called the pizza place and they told me they in fact told my daughter they would not give her her money back. Jennifer to be specific.

I had ordered Handmade tossed pizza, while it arrives quite late, this is their first careless. Second but important issue I have is the pizza was overcooked. It looks like somebody throws pizza over the pizza tray. Spilled the cheese all over, the least awkward moment is the pizza is beyond salty, can't eat. This is just crap.

I preordered a chicken bacon ranch sandwich from my local Domino’s a little over an hour and a half before I wanted it delivered. They delivered 15 minutes early and when I opened up the box it looked like they just threw everything in there without a care. Upon taking a bite I tasted something odd. Turns out the bacon was pretty undercooked. I called to tell them and they said they’d send over a new one (bonus points for them) free of charge.

The "general manager" Jordan. Horrible tact, & enjoys arguing. As though the store's ran by a teenager with an attitude is good for business. Ordered 3 pizzas, 1 came out BLACK & charred. I called the store & told her I didn't want that pizza, it wasn't touched, & she said it was ordered well done. I informed her I didn't want it well done, also it was the only well done pizza I got from Domino's black. She proceeded with "I made it so I'm going to have to charge you for another". All I wanted was another pizza & she could take back the black one. But Jordan said "I don't care, I'm going to have to charge you for another one."

Domino's Pizza at Rebsamen is less than 3 miles from my house--called them an hour later to find out about my pizza. The person who answered was less than helpful and asked if I wanted to cancel my order. I did and will not be using them again.

We were in a new city and hungry. We saw a Domino's about 2 blocks away from the hotel we were staying in. We went to our rooms tired and ordered pizza on their app. It said 64 mins and we had no other choice but to proceed with the order. The app showed that the pizza was prepared, cooked in the oven and examined by a “pizza specialist”. This was 20 mins into the order. Then the status did not change, we tried to call the store after 45 mins to see if they are delivering it, but no one answered for 30 mins. After about 90 mins the order status changed to cancelled. We didn't even get to know what happened, hopefully they don't charge my card. Terrible Experience.

Along with the end of free shipping on Domino's pizza now also have the nerve to charge 30 cents more for MOST of the toppings and when I complained they used that most deceitful excuse, "it is in the fine print that prices may vary." If you went into Target or any store and found the prices different from the ads and in tiny print, prices may vary, would you buy from them? Then why with frozen supermarket pizza improving all the time would you buy from a company that is not honest enough to just say, this and that topping is 30 cents more instead of hiding behind that "prices may vary" nonsense.

I will never order at Domino's Restaurant 9451 Cullen Blvd Unit A Houston, TX 77051 United States ever again. I ordered my food at 8:00pm and had to call them at 11:00pm to see what’s taking so long and the whole time no one picked my order up from the store so I had to cancel and get a refund. And on top of that the customer service was horrible.

Stuffed cheese bread. Yuck! There is easy to cheese. I like cheese bread not cheese with a bit of bread you can't taste. I won't order this again. No one in my family liked this. We also tried the Parmesan bites. They were ok. A bit strong taste. Too much Parmesan. I love the pizza!

Domino's Address: 10625 University Ave NE, Minnesota. Dominos Store# 1913. Domino's Ph Number: 763-757-3030. I had two gift certificates as I stay in a hotel partnered with Domino's and the gift certificate says that I can order a free medium pizza of our own choice. So I had two gift certificates to order the pizza and even before taking the order, the manager at this store#1913 was extremely rude and asking rude questions like 1. "Where did you get this gift certificate from"? 2. "Who gave you these gift certificates?" 3. "Last time when you ordered, we didn't get the gift certificate back from you" - I already gave the Domino's driver the 2 gift certificates that I had (is it my problem if the driver does not go back to the store and submit the certificate).

I call a phone order in 12/1. It was delivered to my home in the time frame they said. However when I opened the box it was the wrong pizza. One that had things I have allergies to. I called and spoke to a young lady who ask for the # on the box and quoted what I had ordered. She said she it was being remade as we spoke and to just toss out the pizza. One hours later I called back to check on the staus and was told that no remade was ordered. I spoke to the supervisor who told me then that the delivery person gave me the wrong box. (HUH?) I ask for a refund to my credit card as it was too late in the evening and told that he could not do that, to call the general manager the next day between 4 pm and 12:30 AM which I will do. More to come after that conversation.

Ordered cheese sticks and sauce. Paid for it!!! There was no product when it came home. I called the store and complained. A manager was supposed to call me back. I called for manager or anything. No response. Asked to rate my experience on multiple surveys. No response.

I very much enjoy Domino's for their amazing pizzas. There put the time and effort into their food and it comes out amazing to the taste! I personally get myself the cheese pizza because I love how they put on extra cheese!!

My app was hacked and over $400 was charged to my account over 7 separate orders from TX, NY, KS, GA & CO all in one day. Domino's told me it wasn't the app but my email that was hacked because I use the same password for more than 1 account which I don't. My password for the app was only for the app. I was told to talk to my bank to dispute the charges and then I was ignored when I emailed them and said I wanted to address the chargers with them not my bank!!!

My app was hacked and $500 was charged to my account over 9 separate orders from TX, NY, KS and LA all in one day. Domino's told me it wasn't the app but my email that was hacked because I use the same password for more than 1 account which I don't. My password for the app was only for the app. I was told to talk to my bank to dispute the charges and then I was ignored when I emailed them and said I wanted to address the chargers with them not my bank!!! Y'all have unfortunately lost a very loyal customer. This has not been handled professionally at all. I expected better from this company. Y'all can fix potholes in roads but can't protect my card information on your app. I frequently use the app to order from the amazing store around the corner from my house. I will NO longer spend any more of my money with y'all.

Don’t ever order from the Domino's in Round Lake. The manager and employees on shift today kept laughing at me when they voided my order. Kept getting promised my order would be at my home within 20mins over and over. Kept lying to me that my order was out for delivery and we can review my Ring doorbell. I have no delivery man/women showing up. My blood is boiling with the customer service. My order was in the system at 6:30pm and now it’s 9:23pm no food. My husband had to drive out 9:20 to get the pizza I ordered at 6:30pm. Everyone just kept laughing that they leaving a family of 5 starving by their lies. This customer service is beyond **. My husband got to the in 8 mins and they tried to tell them the snow is delaying us getting our order. Like what? Three hours to get to me. Are you kidding me?

Yesterday I ordered pizza... I got delivered but around 10 pm. It's really worst having Domino's Pizza. I didn't expect you have delivered the spoiled cheese pizza. Really from yesterday till now I m getting vomit sensational. I will really hate having pizza hereafter. You made my date horrible.

I was told 35-40 min. Guy shows up an hour later. When I opened the box I wanted to drive it back to them. After an hour wait it should have been hot, (wasn't). It looked old, and poorly put together, was worst experience at Domino's. I had to give one star to do review, lucky them.

My daughter ordered us dinner from the Amherstburg location, she ordered 2 large pizzas and the boneless wings, this cost us $50. After the order was placed we seen a flyer in our town paper for 2 large pizzas, boneless wings, garlic bread and 2L pop for $34. I think it's absolutely BS that the person on the phone wouldn't have mentioned this deal. Also it took 1hr and 20min to get our cold pizza! Waste of money. Will never deal with Domino's again!

We have used this location for years since it opened. In all the years we had one complaint today. Our pizza was poor quality. Period. It was carry out. Once we complained we were told if we bring the pizza back they would replace it because people always try to get free pizza... Really? So what happens to the bad pizza when returned? Am I the recipient of one now? Health code violation... offer me a pizza for a later date, make note by my number that the replacement, and apologize and not necessarily in that order... If you can repeat my previous order you can make notes of our previous requests and not offend good customers.

Ordered veggie pizza and they put meat on it. Waited half hour for correct pizza. Next time ordered 3 topping pizza and cheese pizza, picked it up and brought it home. When we opened the box, it was most unappetizing, over done pizza with minimal/scarce amount of toppings. When called the store, they said “when ordering you should tell them you don’t want it we’ll done”. What??? I’m confused!! All my life...I just place an order for pizza and usually they know how to cook it!! Btw...over done pizza...twice in a row!!!

Our Grandson wanted Domino's. We wanted to eat there. We ordered ours & he ordered a SINGLE CHEESE! There was mix ups in orders. After 20 min we received our med pizza. They were gonna give him a brownie cookie. He ordered a Single Cheese. Someone at the register had them to make a med cheese for him. They were told to make his 1st. They didn't. He still had to wait 15 min. By then our pizza was cold. Gonna be a LONG time before we order from y’all.

I order Domino’s frequently and even have a free pizza I have not taken as of yet. Last night I did my "usual order" and as always paid with my debit card. The guy comes and says I owe cash. Confused I said my debit information is there. I check my account and they did not take it out. I quickly try and get cash up. Meantime he is calling the place in Pompton Lakes NJ and HE IS ON HOLD. I ask if he has change...no he tells me. I said, “I can give you the exact amount but I will only have $3.00 left for your tip.” HE TELLS ME NO!!! He doesn’t have change and I am not about to give this idiot a 10.00 tip.

I order the same pizza every time I order, the Memphis bbq chicken and for some reason every time I order it they don’t put bbq sauce on it. Last time I checked I didn’t order chicken and cheese pizza, it’s not hard to read and order and make the right pizza.

Order no. **. Outlet Laxmi Nagar. I already ordered and paid online 581/- and after 25 mins call Recd from your outlet and boy said, "We are not deliver your order." After receiving payment you call me after 25 mins and said, "We are not delivering your order"??? Refund my amount right now.

Anybody who belongs to Piece of the Pie Rewards and has their information saved on there should delete it now. In a span of 10 minutes, someone hacked into my Domino's account and spent $150 on pizza. Best part of it is I live in Texas and these charges were made in Delaware, Maryland, and California. They did not use my name, my phone #, nor my address listed on my account and yet 3 different Domino's delivered to these people. One Domino's delivered to the same address on 2 orders that were 4 minutes apart. I called the corporate office this morning and was told they are sorry for my inconvenience and they will reset my account. Not that any of the stores will be held responsible for the fact that they didn't check the information. Or that they will reimburse me for the fee on the 2 new debit cards I have to obtain because of their negligence.

Trying to order pizza and wings for delivery. The man did not understand Richard's order, so he handed me the phone. I was trying to explain what we wanted for first part of order. At that point he says, "You can't get that, it's two 5.99." When I said, "I had not got to that part yet." He says, "Calm down." And we know what happens next. I am enjoying my pizza. We just walked to Pizza Hut. Yummy and no meanness.

Understanding how busy the store can get, I think with all the money you guys make, you should hire more people, but people that will do the job. Today might be the last time I order Domino's at least from this location so that I dont have to be serviced from this store. I am a loyal customer who orders Domino's almost every weekend. Years ago I had an issue about an order that came in all scattered and cold and stopped ordering and never took anything free that was offered to me because I dont care about free stuff. I like to pay the prize so I can get a good service and always give a good tip to the drivers.

I ordered online @ 9:30 pm. It is now 12:02 pm. I’ve been on hold for 45 min. Before that I got hung up on. I was holding for over 25 minutes. As I’m typing this review now after midnight I’m still on hold. A live person never answered but the greeting says, "We will take your order shortly." Location Jerome Avenue in the Bronx. It’s the worst. That location just needs to close. Terminate the whole staff. Had give a rating in order to submit giving a one star 'cause I can’t submit but it deserves none.

Domino's outlet phone is not answered. You don't know when the pizza will be delivered. Very poor service. No response to customer. Brand like Domino's is not keen how their franchise are providing customer service.

The cheese on the pizza was grey & disgusting looking. It was so incredibly salty & tasted like cardboard, in the trash it went. The wings were worst! With hair on them, vinegar sauce or something not of this earth. Not edible. Almost $30 plus tip to the driver who couldn't find my place in heavy rain, I ended up carrying this crap in the pouring rain only to end up throwing it out. The worst pizza I ever had (not had).They should be ashamed of this crap they sell. Never again!!!

Ordered online a carry out order. Made sure to arrive before the estimated ready time. When I got there, one employee was sitting down outside by the door. I went in to find the monitor displayed that my pizzas were ready. The one employee in the store greeted me and stated he would be with me in a minute. He was restocking pizza ingredients at the prep table. I looked at the pizza oven, and my pizzas were on the end of the conveyor belt, getting cold. About 4 minutes later the other employee came back in and boxed my cold pizzas up and took my money. Poor customer service. It seems they would train their employees better.

Three pizzas and a Chicken Caesar salad later today... The pizzas weren't fresh and the pre packaged salad was a joke. There was no lettuce in it barely. It looked like a prepackaged lunchable 99¢ salad. Why? Your claim is your food is fresh. Yep. Nope. Not at all.

Always something with this place. I asked for a salad with balsamic dressing and an extra dressing. Got ranch, no extra. My pizza barely had any sauce on it. If it's not a 2 hour wait, my order's wrong. Seriously, how hard is it to throw in the right dressing? I've not gotten my drinks before too. Maybe you need to look into hiring competent staff? If I could give them negative stars I would.

I ordered a large pizza with 3 toppings and tomato sauce from 3682 John F. Kennedy Blvd in Jersey City, NJ on 10/8 at 9.40 PM. When it was ready, I saw my pizza had the garlic parmesan white cheese on it instead of tomato sauce and it was a medium size without any toppings on it. I informed the cashier and he called up his manager. The manager totally objected that he put white cheese on my pizza, then he became enraged and swung my pizza at the garbage can and the pizza rolled off the floor. Then he ordered me to get out the store, pointing his hand toward the door in front of a dozen of customers. I cannot believe that Domino store manager has the audacity to humiliate and disrespect a customer as such instead of being apologetic, courteous and polite.

Writing this review from my bed. Early am hours. Had Domino's thin crust pizza yesterday from Santa Ana, CA store located on Harbor. Had it for evening dinner and I could not sleep all night. Running into restroom multiple times. I had Domino's Pizza many times in the past but this is my first time bad experience. No more Domino's Pizza.

This business is on Hwy 501 Myrtle beach, we have patronized this place for two years but it will be some time before we return (Upset stomach etc.). Our visit was on 10/5/18 and by the way the parking lot drastically needs to be repaved FYI. Thank you.

Mellany at Domino's number ** wowed me with her customer service. She went above and beyond. I've order pizza over 10 yrs and it's the thought that counts. She asked if I was using any coupons at the end. I said no. I asked if they had any. She said 1. It took off 2 dollars. It's the thought that counts. Thank you. Made me a happy customer.

Domino's Pizza out in Willingboro New Jersey is disgusting. This is the 3rd time something occurs. I ordered pizza from them 1 time. My pizza was not fresh and burned. 2nd time ordered a family meal and it was cold and chicken felt like rocks. 3rd time box was broken and pizza was old as hell. I will never order from Domino's ever in my life. And I don’t recommend it to anybody.

The worst store ever (1195 Fairburn Rd Atlanta, Ga.) and the employee ** is very rude and unprofessional, I don't know how she even has a job still. I ordered a pizza at 10:30 pm. Was told it was being prepared by ** so at 12:30 am, after waiting 2 hours, I can the store only to be told by ** that, there were no drivers, now I could completely understand how you can maybe not have a driver on hand for a few minutes. However I'm thinking that being a well established company there had to be a better way of doing things, you cannot take the consumers' money have them wait for hours only to tell them, "Oh well not only do we not have any drivers, but our store is also closed so call back in the morning and speak with a manager!"

This evening I called to order a pizza on my way home. Right away I could barely hear the girl over the f-bombs and arguing in the background. When I got to the store they were blaring music. The girl was sitting on a bench got up and turned the music down and began making pizzas. She went to the freezer and grabbed a pizza crust which brushed the top of her head. Before I had even made it halfway out of the store they were blaring music again.

Domino's has a record of forgetting parts of my order, but I stuck with them because they always made good on it. Except this time. The last time I ordered, they forgot my blue cheese dipping sauce. I called, and they told me it would take at least an hour to get it to me, but they could credit me for free chicken wings. I never got the credit, no promotional code, nothing. I e-mailed their complaint department. Several days later, I got an e-mail telling me that their complaint department doesn't do anything about complaints, and I'd have to e-mail the local office. The local site doesn't have an e-mail, just a phone number to order from. I e-mailed them again telling them that they lost a customer. No response.

Whenever I order Domino's Pizza online, it send the order to a location that is about 8-10 miles from my home even though there is a location about 1.5 miles from my home. Both the locations are on the same road. Every time, I complain to the location but it has not been corrected yet.

I ordered the pizza on the Domino's app went to pick it up it was for the third time ordering from Domino's in New Baltimore, MI undercooked, soggy and cold. the cheese wasn’t melted. He asked for a couple packages of pizza red pepper flakes from the girl at the register who said just so you know once this box is gone we won’t have these anymore. Bad pizza rude employees working at the store we won’t be returning! There’s a Jet's Pizza down the street! Always money well spent!

Tonight I ordered pizza at 7:30 pm. At 9:30 pm I called back to ask where is my pizza??? At 11:30 pm. pizza arrives after I canceled. This is 3rd time this Domino's in Antioch TN has screwed up my order. Never again.

Waited forever for cold food. I literally waited an hour and a half for one pizza and cheese bread to be delivered to our house which is 5 minutes away from the store. After 45 mins of waiting we were told it was still on the rack.

I ordered 3 medium pizza. Over almost 2 hours to deliver. When I called the store 1 1/2 hours after I ordered the manager just told me that the order was place before she had in and that she was busy and they were very busy. Not to mentioned that the pizza was already paid for, no apologies. The order arrived 1 after all cold and soggy. Very disappointed. Last time I will ever order from this stores.

I ordered Domino's online which was met with a harsh response over the phone. Some jerk called me and sternly said, "We've canceled your order. We don't go into your area because of its foxview". I'm guessing because my area is predominately ** they won't come here because no we don't have jobs so we can't possibly pay for pizza. Lol. They didn't even give me a chance to say I'll pick it up then. My kids were pissed off when I told them. That's not cool and I hope this review helps. Never ordering Domino's again.

Order a so-called Pizza from Domino's Pizza. Extra cheese, sauce and sausage but when opened box it was a joke. Paper thin. No to little sauce or cheese!!! Sausage I saw a little piece. $15.00. I can't understand how they are in business. Figured large pie would be fine for 2 people. Better off going to a pizza place and sharing 1 slice!!! Would have been more satisfying.

Called Domino's Pizza and ordered a large veggie pizza with 3 toppings. We were charged $24.03. While they advertise $5 and $6 pizzas, they charged us $24+ for 1 large veggie pizza. I called them again to double check if it was a mistake. They confirmed $24.03 was the correct charge after tax. I asked them about their advertisements, he said "you have to ask if we can apply specials on the order; otherwise that's the right price for the pizza". Well Domino's, you are a ripoff, and there are better place to buy pizza for that price. You just lost a customer.

The rewards program for Domino's Pizza is the worst rewards program of any company I have ever worked with or purchased from. Every pizza place I know of has rewards based off of how much money you spend. However, Domino's only allows you 10 points a day no matter how much money you spend. I spent $260 for a youth camp pizza party and Domino's would only reward me with 10 points (60 points gets you a free pizza). If I were to have ordered from Pizza Hut or Papa John's or the like, I would have been able to receive 4 or 5 free pizzas. Instead, I'm stuck with only 10 points (1/6) of a free pizza. I called and they only provided me with a 10 dollar gift card, which at least is something. However, I will not be eating at Domino's anymore until they fix the worst possible customer appreciation and rewards program I've ever seen. STAY AWAY!

I ordered a salad and other food. It was slimy and brown. I was told I would get a credit. I ordered a salad again. They brought the other food but they said they had no salad. I was told I would get a credit and some garlic twists. I ordered again and I got no credits, no garlic twists, nothing. No credits at all were on my account. I reported that I ate what was delivered and I got sick with diarrhea, gurgling stomach and noisy bowels. They poisoned me with the food they delivered while my stalker went by on the street on his skateboard, backward cap, he goes by here every day taking pictures.

Yesterday, I was moving house and wanted to order a pizza online. I went on Domino’s Pizza website, tried to order online, but it wasn’t working. Then, I decided to call their hotline. The girl confirmed that there was a problem with their website, and helped me to confirm my order. Then, the nightmare begun… One staff of their store told me that I should come to pick up my pizza, but I confirmed that it was for delivery. I asked to modify that, and deliver the pizza to my place. The shop owner took the phone and started to yell at me. He was insulting me on the phone (using the ** YOU word)! At the end, he said that there was nothing more to say.

I went in store 15710 Mt Oak Rd, Bowie, MD 20716 to places my order which was a large pizza with double chicken and pepperoni with no cheese in it but to my greatest surprise the chicken was so scanty in it. It ought not to be so. If a customer ask for something they’re paying for then they should get what they asked for. And if they're less product of a particular item or a topping then it’s the employees right to inform the customer what’s going on. Courtesy demands that. I was forced to eat what I had since I had left the store. Here is half of the remaining pizza.

Today, I ordered a pizza online. When I went to pick up my order I saw that person who is making a pizza there. Her nails were too long, with nail polish, and she was not wearing gloves while making pizza. Also, she was holding her iPhone while making pizzas. She was so rude. I saw that my pizza was ready and staying there. I asked her to handle my order because my pizza was staying there for a few minutes. She showed me her attitude and she didn't give my order. She put my order on the front desk. She did that because I asked her to handle my food.

I tried to place an online order and they wouldnt let me. :( I called the store and they were rude and very uncooperative, told me "if you want a 2 hour wait." I was trying to give y'all one more chance and y'all blew that... No one I work with and no one at the hotel will order from y'all anymore if I have anything to do with it...

I received a coupon in the mail for a FREE Domino's pizza of any kind. It was customizable, as long as I ordered online and picked up the pizza, it was free. It said I saved $26.06 for the free pizza. I ordered an XL Philly Cheesesteak with all the toppings but they limit that even. When I got the pizza, it was all dry, no cheese having, skimpy on toppings, no cheese on the pizza and not hand tossed. They also kept my 20 oz bottle of Coke but gave me a dented Marinara sauce for free! The customer service agent would not make eye contact with me. Sorry but that was not a $26 pizza! More like I'm sticking with Papa John's.

I ordered a pizza online from Domino’s on 7/8/18. District Heights, MD. After two hours there was no pizza, but their online tracker said it was delivered. I called the store & they had no idea where it was. I asked for a refund & was told it would take 5-10 business days. I then ordered another pizza from a different place. At about 11 pm the Domino’s driver showed up & said I could have the pizza for free. I thought the matter was resolved but then never got the refund. Waited 10 business days, called the store, was told it was being processed. Waited some more days. Still no refund.

Domino's never remedied, and I'm ripping up all ads sent to my house now. Just received one today. It was never corrected, the order and long wait time, lies by the Dravosburg, Pennsylvania store. It's been many months since then, and I have other stores to buy from, the Ad reminded me that nothing was done ever. Other stores are making the money your could be currently.

I ordered 2 pizzas last night. One was regular crust and the other one was the so called pan pizza. Neither one of those pizzas tasted good. The pan pizza was not completely cooked and the crust was kinda wet? It had no taste. Will never go back to Domino's again. Was not worth the price that I paid. Lesson learned.

When ordering my pizzas online, I saw a 14" Everyday Special w/ three toppings for $7.99 each. After ordering what I thought was 2 pizzas; my daughter comes home w/ 1 pizza, 3 toppings on 1 side, just cheese on the other side! Total cost of $16.68. w/ tax! I called the Selinsgrove PA store where I ordered it, and was told that "We did not hit the coupon button online"!!! How do you start an ad with your "Bait-priced" feature, and turn it around to be 2-times as much for 1/2 the product!!! The manager basically told me it was our fault due to not understanding procedures, nothing she could do about it! Well, I know now what I can do... Last order period!! Fyi, this was store #4072, Selinsgrove, PA ph. 570-374-5665... Beware people!!!

I placed an online order for a small extravaganza and a large meatza. My large was hard as a rock. Meat like potatoes chips. There are no words to describe the cheese. I will never give ANY DOMINO'S PIZZA FRANCHISE ANY OF MY MONEY EVER AGAIN. It's not even hot. WTF.

7/03/18 I ordered online from Domino's at the Clybourn location and paid with credit card, my order was $67.35, the next day I noticed that I was charged $77.35, I called Domino's and a manager name Adam apologized for the mistake, and gave me $10.00 extra, but I tried to place an order for the special 50 percent off by speak to another Manager 7/09/18 because Adam was off, I asked, "Could I get the special" and she informed me that it was only online and I could not use the $20.00 that was in my credit with them, that I would have to pay full price for any pizza! I asked if I could just get my $10. Back and not order at all! And was told Only in the form of a credit with Domino's. I wonder how many people have they done this to? They have just lost a good customer!

I recently went to the Domino's at the Circle K in Moss Point Mississippi and had a horrible experience. The older man that manages the store was very rude to my husband. He threw things at him, cussed him, and flipped him off in front of the staff and other customers in the store.

The Domino's pizza on Russell Road in Kent WA is the nastiest place EVER!!! When you order a Philly cheese sandwich you get NO MEAT. Just cheese and onions, I requested no mushrooms. As you can see I got them anyways!!! GROSS GROSS GROSS.

I haven't been to a Domino's in a long time. So I tried the one on Thompson Bridge Road in Gainesville Ga. Dough was about average, but I could have almost counted the ingredients on both hands and that was a three topping $2 for two more toppings over the $ 8 pizza. And the person taking the order could have been a little bit more friendly. Not my best pizza experience.

On the main page of the website the coupon states $5.99 for two items. I selected 2 Pizzas, did not customize it and during checkout each Pizza was listed as 7.99. I called the store and they confirmed that it is online and that lot of customers had complained and that they cannot help. Calling the customer support takes a lightyear before you can talk to anyone. ConsumerAffairs I hope that this matter will be taken seriously.

I have ordered for Pizza on 23rd June, 2018 at 21:15, Pizza was not delivered to me. I called up the customer care and they informed that they were not able to reach the franchisee. Service person called up at 23:20 hours and wants to deliver the pizza, is it a joke. Pathetic response towards a customer. I had to call Domino's Customer Care 5 times, 3 times my call was placed on hold and the call got cut after 10 minutes. Only once I got response. I have not received any response from the Manager as promised when I have submitted the feedback. If you do not want to provide service just close the DOMINO'S.

After ordering online, I went to pick up pizza and arrived 25 minutes after order was placed. I was told that wait time for pick up was one hour and for delivery 2 hours because of staffing issues. If I had been told that up front, I would not have ordered.

There was a misunderstanding between me and the store and I got a call from the district manager the next day and he made everything right and made me understand on what was going and because of him I am going to be as loyal as I always been and I will be recommending Domino's to all my friends. Thank you 4140 Tuscarawas Street West for making things right.

My app was hacked for Domino's, corporate confirmed this. My problem is they told me there is nothing they can do for me. First problem. I had an email about the order which I knew I didn't make (order was in Brooklyn NY and I live in TN). I called the number on the order. Never answered. Called back. They finally answered and transferred me to the store. Store never answered and am pretty sure they hung up on me. Called the corporate number. They said, "Yup you were hacked" and there is nothing they can do. Asked for a supervisor who called me back 20 minutes later. By this time I am irate and she tells me there is nothing they can do. Call the store again and was told that if I had called before they delivered the food they could refund my money but since it was delivered there was nothing they could do. Won't even help a victim of FRAUD! I will NEVER spend a dime with them again!!!

I ordered a large cheese sausage green pepper onion and 1/2 mushroom pizza for delivery. It came to 28.20. When it got here it was cold. Looked like cardboard and did not have the onion or green pepper on it, also the mushrooms were on the whole thing. The delivery was quick. Order sucked. I would not recommend this pizza place to anyone. They did send out another pizza at no cost!

First time we've ordered from here and won't be the last. We ordered online so easy from the store on Foul Bay Rd Victoria BC. We got to track our order from start to delivery. It was so fast and such a nice joy to see a very friendly teen on a bike pull up to our house with the order. It was about 15 minutes and so delicious. Amazing. This doesn't happen often when I give a full 5 star but these guys deserved it for sure.

I will not purchase Domino's pizza again. When did it become acceptable to put so many additives in cheese that it is NO longer cheese? Pizza is supposed to contain mozzarella cheese... cheese that makes strings when you pick up a piece of the pizza. The "cheese" on Domino's pizza does NOT. I don't know what they're using but it's NOT real cheese! Domino's needs to stop cutting corners and start using real ingredients. People need to be able to be able to purchase something and be comfortable in what they are eating. This certainly does not include some questionable white topping Domino's passes off as cheese!

I find that Domino's Pizza could use fresher products and add a little more variety to their menu. But other than that, the hospitality was very good and the employees were helpful.

Our driver's name was Coltin and he had an overall awesome attitude and was very polite and courteous and did an outstanding job tonight. I am a regular at Domino's and this was the first driver I had that was worth leaving such a compliment. Would love to have him again! Thank you Coltin and thank you Domino's.

The pizzas from there can be amazing when they deliver what you asked for and when they are not cold. The store is only five minutes away so that should not be an issue. They need to be more careful following what is asked for especially if it is done online so it is in writing.

@Dominos #HELP #WorstUnqualityCustomerService ☆857 W. 115TH STREET *CHICAGO, IL*☆CLOSE @ 12 A.M, ORDER via App Before 10p.m #OUT #NoFood #Only2Drivers #InstantPayment #NoInstantRefund #NoRESOLVE #Sarcastic #Unprofessional #Incompetent #Condescending #Rude #Inconvenience. Disregarded. The Manager was disgustingly rude, sarcastic, unhelpful, and condescending when claiming that their location had "RAN OUT OF FOOD"...Plus made mention of only have 2 DRIVERS (Low on Staff)... Completely unacceptable to have customer's ORDER and PAY UPFRONT, but when this location could NOT properly accommodate our $30 order, it did NOT seek to rectify the situation that comes with TRUE accountability.

I have to say that the manager at my Domino's on 7th street in Terre Haute is the bomb. Very professional and kind to his customers. Oh, and makes great pizzas Kent! Runs his shift expediently. I cooked in the army and watched them work like a machine.

I ordered 2 chicken pasta dishes 5/16/18. When I got home there was NO chicken in either dish. I called back and manager said she’ll put credit on my account. I call and order something and credit not on my account. The lady said, "Bring me in something proving you ordered here on 5/16." I went to office and showed her my Domino's app which has your pizza profile. She STILL didn’t give me my credit. I will never use Domino's again. They just lost a valued customer. FYI we eat pizza at least once a week!!!

I ordered a cheese bread & small 2 topping pizza (bacon & garlic) and instead of tomato sauce base I chose a white sauce. I received in a good amount of time. The cheese bread was awesome. However, the pizza wasn't really what I expected. I expected to taste the garlic along with the bacon. All I could taste was the BACON. I do love ordering from here but this pizza sucked. I did eat it, though, because I was very hungry. Also, I did NOT receive a copy of the receipt this time around. I was disappointed with this fact, too.

This review is about Domino's Pizza, 12020 S Warner Elliot Loop, Phoenix, AZ 85044. It took about two hours to get my pizza. The delivery driver left the store at 8:59 pm and I received my pizza at 9:39 pm! Pizza was cold, very cold. I called the store and manager was rude. Is this how Domino's treat its customers?

Late delivery of 1 hr even when the store is 5 min next to door. According to the policy of late delivery more than 30 min it was 1 hr and above but the delivery boy has to give some stupid reasons like he missed the bill by road. He even replied the amount will be deducted from his account which is not mentioned in the policy. The food arrived was 1 hr late and was cold even as if chewing a rubber. Even after giving feedback to Domino's where they mentioned you will receive call within 24 hrs but didn't receive any call according to the concern and no revert which is not at all valuable with customer service.

When we became increasingly disappointed with Papa John's, we were looking for a new Pizza place. I saw an online special around Christmastime this past December 2 weeks before Christmas. I took them up on their special online offer. My debit card information was stolen and over $2000 was stolen from my account in just under 48 hours. I had to cancel my card and my money was frozen for a little over a week right at Christmas time and I was unable to order gifts online and it really put a damper on our Christmas. I am still pretty upset about this and is why I decided to put my experience online many months after the fact. BEWARE of ordering online from Domino's!!!!

I ordered two pizzas yesterday and some dessert. I went to pick it up and paid the person. The person who took my money then went to make pizza, didn't wash his hands or wear gloves which is extremely unsanitary and disgusting! I told the store employees and their answer to me was "we will remake your pizza". I told them, "No, I want a refund," which I received. This is a disgusting way to do business and I want everybody to know never to order from Domino's because of how unsanitary they are! I will never order their pizza again... shame on Domino's!!!

I placed an online order for the first time with Domino's store #3347 on 167th in the Bronx. My order came almost an hour late. Since I had already paid by credit card prior to the delivery driver's very late arrival, I decided to try it and see what my order was about. I noticed that Carlos, the driver was hesitant to give me my receipt and his name. I had to ask him his name three times! I hope the name he told me is correct, as it does not state his name on my receipt, but has server #3400 printed on it. Also... at first he told me that he did not have a receipt to give me and then a few minutes later, he produces one, saying... "Oh I thought I left it at the restaurant."

When placing an order from Domino's in Millsboro on 4/30 the order came 45 minutes the food was cold and wrong. Call this store spoke to Jen. The general manager and she accuse me of just wanting free food. I asked for the franchise information and she refused to give me the name and information are request it. We had to go pick up the correct order or wait another 45 minutes to an hour for delivery. When we did go in and pick up the food 4 to 5 hours after the food was eaten everybody got diarrhea. Now we understand why everybody in the back was laughing when we picked up our food. Be very careful of complaining or you might get diarrhea too.

I can't even give them a 1 star. I have been ordering from Domino's never had a problem till today. I order last week and got it delivered. My neighbor ordered 2 days ago got it delivered no problems. I order today and waited and waited and no food so I called the store. For some reason my order got transferred to a different store and not the one on 29th and they refused my delivery and said they don't deliver here. Funny 'cause they did last week and 2 days ago. Pizza Hut here I come.

I had placed an order for Golden delight pizza and a garlic bread with dip. I got a message on my number that it will be delivered hot & fresh within 30 min but since it was more than 40 min I called up customer care to track my order wherein he said it has been packed and would be delivered in 10-15 min but unfortunately it came after another half an hour... it took more than 1 hour for delivery.

I ordered 2 Philly Cheese Steak Sandwiches 1 regular, 1 no cheese extra steak. They delivered and when I opened the no cheese extra steak I counted 2 mushrooms, 5 pieces of bell pepper, 10 pieces of onion. So I called back to reorder and was told they would re-do the order. 53 minutes later no sandwich. I called. Manager says no order was placed and another 45 minutes for another to be delivered. I'm a diabetic and needed to eat. Sandwich has not been delivered 1 hour 15 minutes later. CLEARLY ANGRY, AND HUNGRY!

Me and my wife have eaten from here about 5 times and 3 of those times we have found hair in one or both of our meals. The employees of the establishment, managers included, do not exhibit any form of food safety equipment while handling or preparing foods including lack of gloves and hairnets. The employees become very rude when disputing something wrong with the food. Also, the General Manager specifically told me that they reheat old, cancelled orders or new orders of the same kind.

I ordered Domino's for dinner and I have to say it was wonderful! The entire online experience was user friendly. It shows what stage they are at making your pizza and when it had left for delivery! The pizza was amazing. We have never eaten all of our pizza, we always had leftovers but every piece was eaten! Philly cheesesteak, pepperoni and mushroom and plain cheese! All were awesome!!! Thank you Domino's on 103rd Jacksonville Florida!

The delivery man was rude. He dropped my food on the ground. There was no meat on the sandwiches, no sauce on the chicken and it was cold. I will never recommend them to people. I will never order again.

I ordered online and was told that they didn’t have the pasta. So I exchanged it for the boneless buffalo chicken, and upon receiving my food the chicken was burnt and the bacon on my pizza was burnt and the food was cold. I also did not receive the ranch sauce that comes with the chicken. I spoke on the phone with Brian, the manager and on the order tracker it said Brian was making my order. If this is the food quality that the manager accepts and delivers then there is a problem in this company.

I bought pizza while I was working from Domino's on 2700 State St, Saginaw, MI 48602. Then I ordered 2 pizza online to take home @ 9:01 PM. At ~9:15. I called Domino's Pizza from their parking lot to check if pizza was ready-It was cold-. I was put on hold. So I went inside the building and asked about the pizza. I was told it was not ready. I heard an employee talking about me and the phone call. I was concerned that he may cancel the order. I asked the cashier and was told that the order still there.

I have order Pizza Mania from Swastik Cross Road. I ordered loaded pizza but in that I got toppings of only tomato and jalapeños. I always eat loaded but I get maximum 5 toppings. And this time pizza was also not happening.

The form is too short to explain the entire story but I originally called store #7932 to place an order to delivery as I live in the same town. A woman there referred me to store #8392 and told me that they do delivery to my location. After calling in and being passed around on the phone, I was informed that they also do not do delivery to my location. I was confused and asked to speak to a manager but was informed that there was no manager.

3/24/18 I called to help my 87-year-old grandma order a pizza. She wanted to ask what was on the pizza so the girl on the phone sighed and said them so fast I don't even know what she said and my grandma is hard of hearing ~ she continued to rush my order saying, "Uhh is that it? is that it." I will be ordering from Frankie's Pizza in north bend next time because they are nice and have never treated my grandma or myself like that. My advice order somewhere else unless you like to be really disrespected.

How is it possible to be charged $8.49 plus tax for 8 very small pieces of chicken, heavily breaded, meat close to inexistent! You should be closed down! Shame on you! Btw, this was ordered at store #10300 , 8414 Wyandotte St. East, Windsor, ON.

So... I ordered online and accidentally ordered at the wrong Domino's Pizza. I went to the one on 13410 Preston Rd. The employee Couilla. I can't really recall her name because she ran out after letting me know that I was at the wrong Domino's and tossing my phone back on the counter. (I was in shock because she did that. I did not catch her name.) Then I tried to let the General Manager know what she had done and he completely ignored me. One of the employees way in the back saw I kept saying, "Sir... Sir... Hello Sir," and asked me if I was ok. By then I was really angry and just asked her what the lady's name that had attended me at register and told her, "Thank you," and walked out (hint where I got that name from. I'm not sure if that is how you spell her name).

Recently I gave order to Domino's at Community Center Road 44 Pitampura New Delhi and my order no. is **... I gave order around 9.10 pm and I received it at 10 pm after giving them threatened to cancel... and the worst was they are not updating the orders no. on screen as well and serving orders according to LIFO basis... This is not acceptable at all.

Sir - Yesterday on 16-03-2018 I ordered Domino combo back pizza and gave extra 110 rs for extra cheese but when I received pizza then I found there is very less cheese and very hard which is not able to eat. I love Domino pizza but yesterday I got it was so embarrassing.

Ordered online & replaced robust w/ marinara on pizza. Pizza arrives no sauce. Mistakes happen, call store speak with Blake who says he is the manager. Blake tells me I ordered no sauce & tells me nothing he can do... tough. I explain I can send him a picture of online receipt showing I had & he becomes rude stating he doesn't need me to do that. He can see the order and no he's not fixing it. Wow! So now no dinner... No thank you, we live in a city w/ multiple competitors so no worries. I will take my business elsewhere in the future.

Ordered online at 6 pm, arrived at store at 6:30, told me the pizza was in the oven, waited until 7 pm then was told they are just starting to make it. I requested a refund so I could purchase a pizza elsewhere. During my wait I watched staff using their bare hands when putting toppings on the pizzas. All the phone calls that came in while I was there were put on hold and not gotten back to. Do not bother to order a pizza from the Georgetown, DE store.

The reviews on this site suck. Idiots and malcontents. They are personal issues with the users and have no bearing on Domino's as a business. I have been very happy with our service and products from the Lebanon TN store, for three years. I am currently enjoying a great pizza and salad delivered within 20 minutes. Is it perfect? NOTHING is! But it's great! For the weenies writing here with their stupid complaints I suggest you grow a life and treat others the way you want to be treated. I am not affiliated with Domino's in any way except as a happy customer.

My daughter order online received text order was ready for pick up. When she arrived she was told they could not find her order. Must have been a glitch in the system. They would remake the order. One minute later she received a text saying order had been picked up. When she final got someone's attention she told them what was going on they made excuses and then called her by the wrong name (someone else order) after waiting 25 minutes she asked again about her order was told by Jade they would start her order right away.

Domino's is the most pathetic of the major pizza chains. They actually try to pass off dough scraps (bread twists) as a side item. This means that they think their customers are so dumb, they won't know the difference. They probably put the same bs they used for their breadsticks. If Domino's is your preference, you live in a very small world.

Ordered my free pizza + parmesan bites + cinnamon twists. Android app said for $3 more I could get 14 in large. They also charged me $1.50 more for the 3rd topping on my free pizza (green pepper). They also know I always have onions on my pizza unless it is ham & pineapple. This pizza was chicken, onion, green pepper, lite cheese w/ robust sauce. The pizza prepper decided to give me a medium instead w/out onion (chicken pizza w/out onion is flat/inedible). She neither refunded my extra $4.50 nor corrected my order. I will have to throw out the inedible pizza. I sent her a message thru the app but no response. I sent message thru Domino's Facebook but no response either. In the past these people would screw up under the previous owner but this is the 1st time they have purposely screwed up & ignored/insulted me under the new owners. This is outrageous! I will continue to diss them every chance I get. Please join me.

I will never order here again after waiting 30 minutes for an order to have a rep come to the window and look at me and turn his head and never come to the window. I work in customer service and will never spend my money here again!!! I cancelled my order and I want my money back!!!

I placed an order March 1 of a total of over 50$ and it was from the app and because the address was auto corrected to st when I was road the order went to an off base location. When I called back because my order said it arrived and didn’t they told me that they would refund me. I called my back a few days later because they can see if Domino's was pending a refund and of course nothing was showing. I called back and they proceeded to tell me that it had already been refunded and canceled and told me to wait 3 to 5 business days. I called just to See the status on it from my bank. They told me they should be able to see something by now and once again nothing. I called again the Manager said a general manager has to do it so now I have to call again sometime after 4pm. This is really starting to piss me off.

Online ordering is relatively easy but pizza was room temperature at best and not at all good... Bland... Not at all appetizing and I spent over $20 for this pizza that I will toss in the garbage. I want a refund!!!

Online Pizza Order Number: **. This evening, between about 5:45p and 6p., I decided to order pizza from Domino's because I had not eaten any of their pizza in a couple of years. After I placed my order, which was a 14" double beef hand tossed pizza, I drove over to 2307 Reidville Road located in Spartanburg, SC 29301. This restaurant's setup looked pretty decent, but a few people, especially the one older male with the open sores and cuts on the back of his hands between his fingers and knuckles, ruined my first (and last) visit there. As I was waiting to pay for my order, I looked to my right, and I seen this older male preparing the pizza dough. As I was watching him, I had paid for my order and, then, I noticed that he was preparing the dough with his bare hands. From where I was standing, I had noticed two red soars on the back of his right hand, and to be very sure that he had sores on the back of hands, I walked up to him.

Waited an hour and twenty minutes. Had to wait longer cause they burnt the brownies. By time we got home pizza were lukewarm. Grab two pieces. When I pulled them apart there was hair bake into the pizza and the other pizza had no sauce. Very disappointed. When calling said I had to bring the pizza back. Waste my gas just for them to remake a nasty hairy pizza. No thank you. At least the dogs had a good meals. I will never eat there again, Pizza Hut will now have my business. paid 41.14 for bad food and bad service. I will make sure family and friends know as well so they don't make the same mistake I did in choosing Domino's. P.s. No wonder we had hairy pizza. Employee with full beard and no netting around.

The pizza special deals are a joke. They claim 2 toppings but only put on as if it was one topping amount. Domino's used to be a better product but by trying to stay in competition with cheaper brands, they have become the same. It's now also a cheap product too. Too bad.

This was by far the worst pizza I have ever tried to eat. The thin crust wasn't crispy, it was tough. The stingiest toppings ever. A frozen pizza from the store would be better. Also, they messed up my order 2 times, so I had to wait extra time for that disgusting pizza.

I wanted to order their much touted vegan pizza. They did not offer it. I ordered a normal small pizza at 7:14 pm from a Domino's location on 2001 Biscayne Blvd in Miami. 10 minutes max from my house. They said it would take 52-62 minutes to get to me. Through the online tracker I saw the pizza was ready at 7:43. The driver did not leave the location until 8:23 and took 22 minutes to reach my place. The pizza was, of course, cold.The driver was pretty rude, as were the people at this establishment. I refused to pay for it and called Domino's corporate office to lodge a complaint. They said an area manager would get in touch with me but couldn't tell me when. I then called the establishment and spoke to Joanna the manager. She said she would refund my money but not even a hint of an apology. I called her out on this and she didn't give a rat's ass, no apology and very rude. NEVER AGAIN!!!

I went the Domino's Pizza in Chapel Hill, TN and ordered a pizza. While waiting for my pizza I noticed that the employees went from handling money to work on my pizza without washing their hands. One of the employees scratched her right forearm several times while on working on my pizza without washing her hands. Very unsanitary. The pizza was good nevertheless. I wonder why these employees don't wear gloves while preparing the pizzas.

I'm a steady customer at Domino's in Saugerties New York. I walked in and tried to order two pizzas for carryout on what they call the "managers special". When the man helping me gave me a price of 35 bucks, 15 bucks higher than usual, I must have looked surprised. The man, then said "he only pushed buttons", a response, that made his already smug expression even less helpful. He offered no options to me but instead ran into the back of the store trying to look really busy. When he finally came back he told me he was the manager and that was the price. Odd, because I had never seen him before. The whole thing left a bad taste that hasn't faded. When I took my one pizza out he asked me not to come back. I guess he does push buttons because I was angry and frustrated when I left.

Most of what suppose to be cheese is only soggy bread, The cheese it up and topping to the edge is a joke and no need adding extra toppings because you can never tell and it's ruining what use to be a good thing.

We placed an order for 3 chicken pastas at the Euless, TX store for pickup today. Ordered pasta with no mushrooms, as always. Pickup in 15 minutes they said--when I got there 25 minutes later, it wasn't ready. They said they had to remake it because they accidentally made it with mushrooms, so I wait. When it was ready, almost 40 minutes after ordering, I head back to work. We open the containers and not just mushrooms, but tons of them. I call James, he claims he's the new GM and came to make things better at this store due to complaints.... woohoo (insert sarcasm)!!!

I’ve been ordering 3 times before and they always call one hour later to say they can’t deliver. I’m not sure if they return the money. I haven’t seen that yet, really bad bad customer service! When they called last time I said that they usually do that and the person just yells and hung up! No details about it!

I didn't order from Domino's for over 20 years after getting a pizza with green hard plastic pieces in my pizza. Then ordered from there a few months ago. It took over 50 minutes past when they said I would get it. Very cold pizzas and wings. Called and was told I would get the same order the next time I called. That time came and ordered the same thing and told them that I was supposed to get it free. All I got for free was 1 pizza and 1 order of wings. This is not what was told to me. Very upset customer that will never order from Domino's again. Thought your company should know. Thank you.

My nephew applied to Dominos and as a part of the hiring process they sent him to Kentucky for an orientation. The orientation last up to 5 hours and they DO NOT pay any of these people for it. That is so sad and not sure if it's legal. This should be investigated!!

I decided to order a couple of pizzas for dinner on a cold night. I ordered online as I always do and once my order was being made I called the store to give delivery instructions. The front of my house is not accessible due to a previous owner’s dispute with a neighbor (long story.) We have to use the alley which is accessed from another road. When I called, the lady was polite and took my instructions. I like Domino’s for many reasons, but the tracker comes in handy for my situation. I only live 1.1 miles from the store so when I see the pizza is "out for delivery" I know that the driver should be at my back door within 7 minutes. Such was the case this time.

I called to order a pizza tonight. Pretty simple. Asked if there was any 3 pizza deals, and the woman obviously didn't understand English. And by the large amount of chatter in the background, the Domino's delivery is obviously a cheap contract call center in India. Which wouldn't bother me so much but they didn't understand what I was asking for or able to answer any of my questions. The least enjoyable telephone conversation I've had in quite some time.

Called at 8pm on 1.18.18. Only ordered two things. After 2 hrs call to check... order was just sitting there. Rep said it was next to go out... another hr go by and I called back. Rep said driver had my food. Here it is 11:40pm and still no food.

Domino's on Main St. East Orange NJ have no idea what they’re doing. My delivery order showed up all wrong. I ordered mild wings, I was given hot wings. I ordered a vegetable pizza, it looked like a cheese pizza with some raw vegetables sprinkled on it. I ordered Domino's specialty Buffalo chicken, I got chicken nuggets with hot sauce on the side. I ordered buffalo chicken pizza, that one tasted like the pizza was made with American cheese and chicken nuggets. I called the store to complain and the person who answered the phone (Ida) said sorry. That’s all. They didn’t even try to offer anything to make up for their mistake. Don’t even bother to order from that store. Domino's either need to close it or train the workers.

Placed an order at 10:45. It was done at 11pm. It sat at the store for 45 minutes and the driver finally leaves with it. 2 more hours pass by and I never received my food. I never received a phone call. The tracker said it was delivered. That was a lie. Store reps keep hanging up the phone. Never again will I order from them again. They close at 3am. I hope they don't plan on coming because I ain’t answering my door.

The staff took the order promptly and looked for deals. They were accurate on the time to get the order and attentive to making the order right. They dropped and served.