Domino's Pizza Reviews

This should be renamed buffalo BREAD. There may have been 6 chicken pieces on the sandwich. I'm talking 6, 1-2 inch pieces. When I opened the box, I thought I got the wrong order. It looked like bread sliced in half. I was very disappointed and annoyed as this bread cost $7.99. What a ripoff.

I very much enjoy Domino's pizza and have no problems with their food. I have been a regular customer for years but have always been a bit annoyed with their delivery. It always takes longer than they tell you when your order on the phone or on the online tracker. Yesterday, was one of my worst experiences ordering food. Take note I ordered my one box of bread sticks and a lava cake (which I find was a simple and quick order). I ordered this at 8 pm and they told me my driver left with my order at 8:50 on the online tracker so I was surprised because it is usually not that fast.

On 9/24, 9/26 and 9/30, I came within inches of getting hit by Domino's delivery people riding against traffic. I live in Manhattan and I'm sure that there are people that have been hit and suffered needlessly. I contacted the 3 Domino's stores in my area after the first near miss and today I personally went into the store to complain to the store manager. The store manager at the 116th Street Domino's in Manhattan seemed unconcerned and was rather dismissive of my complaint. I also filed a complaint on the corporate website about these incidents.

I am literally very very dissatisfied and pissed off with you guys. Last Sunday (18th Sept), I ordered pizza and the delivery guy took about 1hr to reach my home (NOTE: the distance between my home and the nearest Domino's store is not even 10 mins by bike). They promised me to refund Rs300 for the late delivery. (I paid through net-banking). The lady on the phone told me that it will be refunded within 7 working days. I called after 7 days and they totally denied to pay my money back. The ** reason they gave me was: 7 working days of the order is over, we cannot refund the money. @not at all dear Dominos: People really work hard for money and they do not have all time in the world. Stop being robbers in the first place and have some courtesy of not eating out other's time and money.

This pizza was extremely bland and certainly not tasty in any way. I have not ordered from Domino's in quite some time and this just solidified why I will never order from them again. Disgusting!

We placed an order here (walk-in) tonight and they weren't only rude, but got our order wrong on top of overcharging us. We fortunately caught the overcharge and that was fixed, but our order was wrong. We noticed when we already arrived home (20 minutes away). We ordered 2 pizzas which weren't even cut & boneless chicken with toppings & they gave us just plain ones. I then called to complain and she told me that I was lying. She said that I had to drive all the way back for them to see. Absolutely ridiculous! No apology or any kind gesture AT ALL! We have been loyal customers for years, but after this issue I don't think we will be back there again. Totally disappointed! Worst $39.19 I've ever spent!

I ordered a pan pizza and paid 16 dollars for delivery. The pizza was ordered at 630 pm. The pizza was delivered at 700 pm. It was raw. The dough was uncooked. There was no sauce added and there were clumps of undercooked cheese. I called the store (617-323-0525) immediately because the product could not be eaten. They said they would deliver another pizza and 2 hours and 10 minutes after my original order and they still have not delivered. I called 3 times. On one of those occasions I was able to speak with someone who said if I want my money back I have to come into the store.

HORRIBLE! I only went to Domino's by request from our guests and NEVER AGAIN! I used online ordering process which was easy enough except that you have to pay $12.99 for a cheese pizza and get $7.99 only if you have THREE toppings. Not the point. When I got there I waited for about 20 minutes and electricity on the block went out - not their fault - I waited another 20 and asked if they were still cooking from hot oven. Evidently their conveyor belt system does not allow them a way to get the pizzas out once they go in (sounds like a fire hazard to me) - so no pizza.

I decided to go to Domino's Pizza to get a pizza because I didn't want to cook dinner. I didn't look at it until I got home. I seen that it was very oily and I didn't want to go all the way back. I ate one piece and my stomach started hurting. There was so much oil. I am so dissatisfied with the oily Pizza I bought that I literally regret not cooking.

On Saturday I ordered a pizza, wings, and a salad after working in the yard all day. When the delivery driver delivered my boyfriend answered the door because I was showering. Fast forward today I realized they forgot the salad. I called in and spoke with a nice young man who was willing to correct it. I didn't want them to drive all the way here for a salad so I ordered wings and a Coke as well. Then after about 2 mins a rude female who identified herself as the manager called back and proceeded to chastise me for not calling yesterday??? She was so rude I told her she could refund my money for both which she refused to do. She stated she would only refund my money for the money I spent today.

The website was quite complicated... So they delivery me a two topping pizza large for 22 dollars? So I get the pizza and I walk the half mile to the pizza place on Jerome Avenue and 181st in the Bronx. So the manager was helpful but again she got the order wrong again... twice? She gave me two medium pizza with the thick crust which I didn't ask for even on the second time. I think the website needs a new designer to design something much easier. It kept offering me the 22 dollar pizza plus my order. The website should be click, click, click and so easy to figure out. When you look at the total it is not at the bottom of the page but you have to scroll up to the top again to get the total??? What???

I have ordered online as a guest MANY times - but last night was refused the right to order online unless I filled out a ** pizza profile... NOT GOING TO DO IT. I got to order over the phone, but the order got here wrong. Have tried to complain online but there was always some damned thing I had not filled out - and sick and damned tired of trying to figure out what you wanted. Once upon a time Dominos knew they sucked and worked to make it right. Time to do it again. Meanwhile, you suck and I won't be ordering from you again. Just not worth the hassle.

I am frequent customer with Domino's, GN Chetty Road Branch, T.Nagar, Chennai, Tamil Nadu, India. I made the payment through online & the amount has been debited from my account, but this time due to some technical support the order could not be placed in the shop. I called center office (6888 6888) to send me the order so that I would repay them once the money has been refunded, Since I don't have money to order again. They said they will talk and connect to GN Chetty Road Branch and I spoke to the shop owner, he repeated the same again and again, let Mr. ** to speak and dragged such that my mobile balance went low. They are not okay to feed the hungry me with the meal for tonight and get the money once I get it after 7 days, and hung up phone call.

the same. Side salad prepackaged in a box, with dirty lettuce, 2 grape tomatoes and the wrong dressing that was ordered. 7.50 for that another joke, get real guys. Get your business together. Also was on hold for 20 minutes. Never again and will tell everyone I know!!!

Domino's Pizza, Fair Oaks Ranch & I10, Manager, San Antonio, TX - Alexis **. I placed an order for 2 pizzas and a specialty bake chicken at 5:30 pm on 8/16 for delivery and received confirmation to be delivered within 20-30 minutes... At 6:30, still no pizza, I called the store and was on hold for 40 minutes before I hung up. At 7:15 I decide to go to the store with my son. 7:25 - The employee at the register could not locate my order. 2 other employees continued to assemble boxes and put labels on for new orders, and completely ignored the ringing phone.

I decided to order a pizza tonight as a treat. I always order from this location and have never had a problem until tonight. I ordered a large 4 topping pizza when I arrived. I waited for the pizza to finish. When I got home I took the pizza out and the box broke, it opened at the end and the pizza fell out. I called immediately when I got upstairs and the girl that placed the order said "oh no. Come back we'll make you a new one." I brought the pizza back and told him this hasn't happened before.

Order pizza in the store 15203 Knoll Trail Dr Ste 115, Dallas, TX. This is the second time in this store that I ordered pizza and they make mistake. First time they made mistake in my toppings and after 30 minutes when I told them this is not my order, they changed it and refund my money. Second time I said I want thin and crust dough with this toppings one regular size and one small and again they gave me 2 pizza with THICK dough and regular one had my favorite toppings and small one just cheese without topping and when you say "why?" they just say "sorry". I really really won't recommend this store at all. Nobody cares about customer.

I ordered an extra large pizza 16" so we would have enough pizza for lunch and supper for 2 days. I saw the sizes on the side of our Domino's that delivers to us. The size did not say anything about it being a thin crust Brooklyn pizza. I called. And talked to the manager of the store and that's when I found out that the 16" was called a Brooklyn and was told next time order a large with light sauce. This pizza was nothing but sauce and I ordered an extravaganza with extra banana peppers. It was awful! Then I called Headquarters office and they gotta get in touch with a lot of people and it may take a while. Well guess what? I will never order another pizza from them. I had nothing ready to eat for lunch!!! This Domino's is in Statham Ga. So beware if you order the 16" and not get what you want!

I'm submitting this review as I just found this site and these Domino's reviews. I am amazed by all these negative reviews which leads me to believe that only those with bad experiences comment here. I order from Domino's often and have not had any problems with them other than forgetting a sauce once. Every time I receive my order it was fairly quick, hot and fresh including the order I placed and received tonight. Amazing pizza, chicken and dessert.

My sister and I were babysitting and decided to order food. At 3pm we browsed for chinese food. 6 uncooperative chinese food joints and 2 hours later we decided on pizza. We ordered online for Domino's but once they got her they refused to accept our $50 bill. They ended up hopping into the car and driving away with our dinner. Worst part was telling the kid we were babysitting which is 5. At 6:30pm that dinner is delayed. ):

We have ordered Domino's Pizza amounting to Rs. 844 on today the 30th day of July 2016 at 01:27 PM and after 40 minutes we have contacted to nearest Domino's Pizza outlet and they have replied that the condition is not applicable today however the same is not mentioned anywhere. Being an active consumer we would like to bring it in your kind notice that the company is playing with its consumers with these type of fake and attractive conditions. You are hereby requested to take an appropriate action against the company to safeguard the interest of the consumers.

I ordered 2 pizzas and 2 sandwiches and spent more than 20 dollars. I ordered online for delivery and put in my address. After I placed my order and I looked at the tracker 20 minutes later and it said someone picked it up already. So I immediately called and asked to talk to the manager and she told me that they don't delivery to my house so the internet changed it to carry out without my knowledge. So the point of this review is to tell everyone to be careful.

I placed an order by phone, I often do on Fridays for the kids. This time the total amount was a bit more so I immediately called. Spoke to Amanda (not sure). She told me not worry. "Only this time I will charge you 5.99 for each pizza." I showed up at store and ask for pizza, she told me she can't give it to me for that price. I then said, "I called immediately after so can you at least give me what I usually order, the special for 5.99 each?" She said, "No, why don't you just leave?" I asked to speak to a manager.

I ordered pizza. 2.5 hours later I called and the manager said "we are busy." The original quoted time said 33 minutes I told her. She said that's a computer. So asked HER how much longer, she said I would have to come pick it up... Seriously.

19th Jun 2016, I have faced the worse experience with Domino's twice. Both the times. Same situation. First order took one and half hour to deliver, got the cold food. Same thing happened in evening. No one attends call, especially manager called me in afternoon when I raised concern and mentioned to call that number next time. They have also mentioned my number is put in priority list and will not be repeated this again. But same day most worse experience. Don't believe Domino's while ordering online... Goodbye domino's online order. Ufff.

Why does a pizza place have to put you private bank info on a receipt they give to delivery drivers we consumers do not know. They put your balance for your checking right on receipt, what company does this? It's either accepted or denied. I was blown away thinking I was overcharged huge. The driver goes, "No, that's your account balance." I would hope they stop this practice...

This pizza place is horrible. First I get a cold pizza delivered and 3 weeks later a pizza without cheese, meat falling off when I picked up a slice. The lady with a very ugly attitude said I ordered half cheese. I told her if I did by mistake. Then I asked who I was speaking with - if it was the lady I spoke with when calling. She said "no". I asked "is this a manager or what." "I'm the manager." I TOLD HER THEY ACT AS THOUGH THEY'RE AT HOME INSTEAD OF A BUSINESS.

I ordered from the Domino's at 1436 E Atlantic Blvd Pompano Beach, FL 954-943-3030. I had been a regular customer for quite some time. Recently their delivery service has gotten completely unacceptable. I stopped ordering from them for a bit after I never received an order, and had to dispute the charge with my bank. I waited a few months to give it a second chance and tried again tonight. The location is a mile away and it took 2 hours to receive one large pizza, 8 wings and drinks. Not only was it cold when it got here, but the pizza order was not right. Second chances don't always work out. Sorry Domino's, you have lost a long time regular customer.

When I order online the pizza toppings are scanty, almost non-existent and the sauce is not there at all. There should be more than one piece of chicken or 1 mushroom on a thin-crust chicken mushroom pizza. Geez. Vandament Ave, Yukon, Oklahoma.

On June 5, 2016 I ordered pizza. It took almost 2 and a half hours to get to my house which is 1.2 miles away. The pizza was cold and not very good. It made myself sick along with everyone else. I had to take my grandson to the doctors myself also. It was 7:30 pm Monday next day and my granddaughter called them up to say what happened - said they would send another order out. I wasn't too happy about this since after the last time I didn't want to get sick again. They told her a two hour time delivery. Our pizza didn't come til 11:15. I did not accept it. Monday nights shouldn't take almost 4 hours when we live only 1.2 miles away. Never again ever and I will be posting all over social media. Tried to call and complain but can't do that either.

The person who was making the dough was helping customers that walked in taking money NOT WASHING HER HANDS. The other employee playing with the cheese with no gloves. Please sanitize.

We placed an online order for a thin crust veggie pizza and the pizza was served with meat. The location was 1396 First Avenue NYC 10021. The manager was very arrogant, did not even apologize to begin with. He went on to say he will send a free pizza or waive 50% off on the next one in a condescending manner showing absolutely no regret for what happened. I am a vegetarian by religion and this is pretty serious. Imagine them serving a Non-Gluten free pizza to someone who is gluten allergic. I never like to blow things out of proportion, but on this occasion I want to complain about this location and the arrogant manager!

The pizza that I bought today was horrible. If there was any sauce placed on it, I didn't see or taste it. The pizza was so hard and dry I could only eat the toppings. I didn't want to throw it away after paying so much for it. Very dissatisfied. I have always bought from Domino's. I will not go back again.

I heard my wife trying to make an order on the phone @ 6:55 today. We were going to order six subs and a pizza. Every time my wife ask "what kind of subs do you have" the lady would laugh at her and say "what what subs" and she would repeat and say it again. The lady would laugh again. My wife ask "are you laughing at me?" She didn't answer. I told "hang up and call Pizza Hut". I will never again call Domino. l will pay more money than go through this again. Thank you for nothing. No stars.

Pizza was all on one side of the box. It did not taste good and it was cold.

I went to the Berkman Domino's in Austin Texas and purchased a salad and sandwich. The person who packaged my food had just left the front taking orders on the phone. I observed him deep scratching the back of his head, wiping his eyes and nose. I inquired about the order because the board noted that it was ready. This person went to the back, DID NOT WASH HIS HANDS and packaged my order. I refused the order. The manager came (with bushy hair barely contained under a hat) and told me the policy was it would be 2-3 business days to process my refund. Why do I have to wait that long for my $$$ because Domino's employee is NASTY?

The manager there is very nasty and disrespectful. She was yelling and screaming and cursing. I received cold food. The driver was a no show. I called the store several times to find out where the order is. She said I gave the wrong number. I told her my children are outside - there's no driver. The driver then returned to the store. I told her I don't want cold pizza. She then said that it would be made over which it wasn't and like I told her my order is cold. I called back the store and she yelling about a number. I spend $100 with this store to be treated with nothing but disrespect. I will never buy anything from any Domino's again.

I visited a Domino's Pizza and was standing in a queue. There was another counter which was not open. Then a lady came and started that counter. There was a one other customer who was standing behind me after the counter opened. The lady asked to shift to her counter. This other customer quickly went and took the first number. I said that was unfair as he came late and I argued. As a punishment I got salty and spicy pizza which I got to know when I had them at home. Please improve your customer service and quality of pizza. I hate Domino's from that day. I don't go there. I thought I should speak about the money I lost so I am writing here.

Went to Domino's on 5/13/16 at 2:00 with young child. Store was empty. Counter person very rude. Asked for cup or straw for child's drink. None available. Ice tea or root beer not available. Will not return!

I was asked to repeat my order 4 times, and when I asked to speak with the store manager, she got on the phone and raised her voice multiple times. I stated that she was coming across as very unprofessional and that I now plan to write a letter to the GM, and she stated that that is fine, and that I can write a letter but this is all that I can do. Just very disappointing as I received coupons in the mail for Domino's, and have ordered many times in the past, and have never received such terrible service or tried to place my pizza order with someone so unprofessional and downright rude. I will no longer be ordering from Domino's.

We are very dissipated by their services. They do not follow the 30 minutes free delivery policy. Will never again order from here. Worse pizza experience and worse delivery experience.

First of all let me say I never would've tried Domino's if a (so called) friend hadn't brought it over. I thought I hated Papa John's until I tried this. The worst pizza ever. I honestly don't know how they're still in business... Gross... Will never eat again.

I am giving 1 star because it is 3 stars above the level of service I received tonight after being a multi year customer good for at least $30/month. I ordered a pie and 2 chicken sides using the Domino's App so that it could be delivered while I was away from home. The app has my address, credit card, and order history - yet for some reason when the order was delivered they would not release the food without producing the physical credit card. WHAT IS THE POINT OF THE APP IF NOT CONVENIENCE?

Ordered a pizza online two hours before closing. Didn't get it. Called after an hour. The lady I spoke with lied and claimed that the driver had tried to call me multiple times but didn't get an answer, which is frankly insulting. My phone reception is fine and I did not receive any calls from them. I decided to ask the woman if he'd tried the doorbell, to which she responded that he had. Which is funny, considering I live in a gated apartment complex and we don't have doorbells. At least I caught them in the lie. I just want to know why it is that they would do that. I mean, if the driver actually bothered to show up I could've given him a tip. His loss, I guess. I don't plan on ordering Domino's anymore. I'm normally satisfied with my service, but if this is how they treat their customers, I'm not interested.

Domino's to me, is the blockbuster of pizza. Please go out of business, cut your losses. When my work orders like 20 pies from Domino's, the 'pepperoni' tastes like someone's sweaty socks that have been left in the sun for 10 hours. We have to forfeit and give in to a cheese only slice. The cheese slice is bland, with lots of seasoning salt on the crust to, in my opinion, mask the foul flavor, and the mediocre crust - of the 'pizza' Domino's is pitching to you. When we order pies like this, there is a crowd of us, who would rather eat our bologna sandwiches we brought for lunch, than dig in to this greasy, salty conjuration of bread, meat and cheese that Domino's offers.

This has literally been the worst customer service experience I have ever encountered. So bad in fact that this is the first time I have ever made a complaint. I placed my order just after 7 pm and everything seemed normal, I got my update around 730 that my pizza had finished baking and was going through a quality check. By 8 pm I had received no further updates. By 815 I called the store and was told delivery was expected to be between 3 and 4 HOURS. Apparently they were short staffed on drivers, and honestly I completely understand that and that is not what have an issue with.

I went onto the Domino's website and ordered a small Gluten Free crust with light cheese (I have a disease called Crohn's disease which makes my immune system weak and I cannot have wheat or large amounts of dairy) and half pepperoni. When my pizza arrived, it only had 6 slices and was burnt! I spent 1 hour on the phone waiting to talk to the manager, but they never picked up, so I hung up. I usually like their pizza, but this time, it tasted like dog feces.

I ordered 4 pizzas - 2 med and 2 regular via the website pizzaonline. dominos.co. in. My Transaction No.: **. I got the pizza delivered around an hour late. I received a call from the **. I was informed that due to rains I'd receive the pizzas half an hour late but he agreed to give me a deduction of Rs 300 in the as per the late delivery norms. The pizza boy delivered the pizzas at 9:50 pm and he nodded to give the Rs 300 discount. His behavior too was rude. I paid the amount via Paytm in the website. The 50% cashback to be received is not yet credited. That's very "POOR" and "UNEXPECTED" service from Domino's. Alas, you have lost a 'daily' customer.

I always call and order from the Tomball store, 8 minutes from my house. When we called from a different number, Jake (name given by employee) stated they do not deliver to us. I informed him they deliver to us all the time and to look up my normal number ** and you will see that and should see that they delivered to us last week. He said, "Well, we are not supposed to." I asked to speak to a manager and then I was placed on hold without saying anything to me like "hold". I only knew I was on hold by the beeping noise. They never came back to the phone.

They tried calling the cops instead of refunding the order they never delivered. This place has the worst customer service ever! I placed an order. They never showed up. When I called an hour after it was scheduled to arrived all I received was an attitude. They just put me on hold, and the "Josh" picked up, I had to ask who he was because he did not want to introduce himself. It turned out he was the manager. He told me they tried calling and rang the doorbell.

When I called to order pizza from the menu in front of me the girl made it confusing to order. I must have ordered 5 different pizzas before she finally told me that I chose the pizza in the coupon category. The pizza came and it literally was ROLLED UP like some sort of pizza roll up. We tasted it & it was super gross & had no taste to it. We threw a piece for our dog, it was so gross THE DOG WOULDN'T EAT IT.

During a stressful weekend w 6 yr. old granddaughter having surgery at children's hospital... we decided to get a pizza for the grandson we were keeping for a few days. Since we were going to Roseville, I decided to order online and pick it up on our way which I did. The pickup time was 5:45. We arrived at 5:40. Was asked our name and told it wasn't out of oven yet. Not a problem. After 15 minutes a driver asked if we had been waited on and told the manager our pizza wasn't even on the screen yet. Still not a problem.

Speaking on the Domino's on Burnside in the Bronx. Waited two hours for my food. My card got charged for food I never received and got hung up on when I called to complain. You can only imagine how furious I am.

On March 11, 2016, at 7:57 AM CST, I was sent an email telling me that my Domino's Pizza Profile had been successfully updated (even though I did not update it). Someone hacked into my account and changed my email address to "**." I don't know anyone by that email. Here is issue number one: If someone knows or guesses your password, they can log into your account and change your email without any type of verification. This is a HUGE security issue! It should not be that easy to change your account email. I tried to log into my account with my current password and using this new email and, of course, they changed my password as well; I wasn't able to log in.

I order pizza for my son at least once a week. Even though Domino's stinks from the garlic it's a GREAT Pizza and weighs a lot and is only $7.99 during the week. Specific days and some holidays!

I ordered food from Dominos Store #3677, 3025 3rd Ave, Bronx, NY 10455 on 17th Jan 2016. After 2 hours and 45 mins my food was not delivered so I called the store to find out what was going on and they told me the driver was on his way so I should wait 5 mins. 30 mins passed and I still didn't receive my food. I called the store again and no one knew what has happened to my food so they agreed to cancel the order since I couldn't wait any longer.

I was staying at a hotel in Waco, TX for a leadership conference. I ordered a pizza online at around 10:15 pm. It said it would be a 35-45 minute wait. At 10:31 the pizza tracker said that my pizza was on its way. Soon after, I got a call. The man said he was from Domino's and asked if I was in an apartment or a hotel room. I said hotel room and hung up. About 10 minutes later, he called back and said that the front desk wouldn't let him up and he needed to meet me in the lobby. About that same time, my friend (who had ordered from a different Domino's) got her pizza. We passed 1 other delivery man from Domino's on the way down and another from Pizza Hut.

Order was not correct third time in a row, first time calling.. Maybe because I paid equivalent to ten dollars for "extra veggies-pineapple". Called to ask for either exchange of what I paid for or refund -pickup. Spoke to manager (Michael). HORRIBLE experience. So rude & condescending. I ended up hanging up. I never write reviews except for two for amazing product-service, but I had to this was Soooo bad. Just shows how much Domino's cares about their customers and what they pay for. I will NEVER again order from another #horribledominospizza in my life.

I ordered a Domino’s pizza from the online store. I put in a voucher code and it put on 2 extra sides automatically rather than the discounting the sides I had already ordered. I however, didn't notice this until I went to pick up my order from the store and there was a garlic bread and 1.25L coke handed to me. I said I didn't order this and the guy showed me the receipt and said "yes you did." It wasn't until I got home that I had worked out what had happened.

I ordered Domino's pizza online, 3 hours later I have not received it. I paid for the pizza with my debit card so my payment was processed without a pizza. When you order for delivery pay with cash.

The food was okay but I order a medium pizza but got a small and the guy came to my doorstep without two Sprite then went to the car and brought back only one Sprite. GET BACK ON THE GAME DUDE!!!

The most horrible service I have ever had. The cashier is an airhead. She does not know the prices, had to correct her and the Manager is even more ignorant. He knows she gave me the wrong price but instead of agreeing with me and correcting her since she was training, he told me not to ever buy there again. Maybe that's his girlfriend or he is trying to go out with the trainee and make points with her by telling me not to ever shop there and kicking me out. Then I called corporate and they told me they would take care of it. I go back to buy again and the same trainee tells me "you can't buy here". Incredible.

I called Domino's to order a carryout special and they put me on hold for 10 minutes. I guess they forgot that I was on the phone, and most of the time they are rude. It's rare to be on the phone with an employee who is actually nice and respectful. I love Domino's but they have horrible customer service.

I have ordered from Dominos for a while now and the last few times have been horrible. When I called a few times and complained regarding certain mess ups, it only made things worse!! I was told it would be taken care of but then the opposite happened. 4 different times I ordered and paid for a total of 8 dipping frosting only to never receive them each time. Called to order and was told they would take care of it and no dipping frosting was even delivered with the cinna stix. Called 2 times and told them they forgot to add it and they never sent it back with the driver. So many more ugly stories to tell about this place. It's pathetic!!! This place should be investigated!

I'm on vacation at Destin Florida and I went to Domino's and ordered a 3 topping pizza and 8 piece wing. The wings were absolutely horrible. They were overcooked, dry and didnt have any sauce. I called back and made a complaint to the manager and he didn't want to give me credit back so I could get some more.

I've ordered from the same location, Summerville SC (literally a mile from my house) for over 10 yrs now. Only experienced a wrong order once and items for an order forgotten one time. Otherwise, I've actually recommended our Domino's many, many times. I'll NEVER order from there again! Of the other 2 mishaps, they've always corrected the problem free of charge and always had a pleasant experience in light of minor issues, until today.

Since Domino's does not deliver to my neighborhood, I picked up the pizzas in nearby Spartanburg (Hwy 296). The pizzas (black olive and mushroom) was cracker thin and we were able to count the few pieces of olive and mushroom that were sprinkled sparingly. It reminded me of ketchup on saltine crackers, only with less flavor. I cringe now when I see their "want to be trendy" television commercials. GET THE PIZZA RIGHT FIRST THEN SELLING IT WILL BE A LOT EASIER!

I made an order that arrived wrong. One pizza did not have the three cheese as supposed in the order, the other one arrived all crunched up as it got pushed to one side, and although I called and explain they sent me the order again, two free pizzas, but to me was an insult. They were supposed to be THIN CRUST as my original order, they were the hand tossed when I went through the order with the lady I spoke to, on the phone, who told me exactly what was in the order, and here am attaching the copy of the order I received all wrong, were supposed to be THIN crust, one large Hawaiian, one medium Thin Crust both 3 Cheese, and I got two pizzas Hawaiian, hand tossed no extra cheese.

I've never really been pleased with the customer service I have received when inside the store. I have discovered that while there is a space for a tip when you pick up your order/carryout and asked the person behind the counter about this. I found out that while there is a space for tips, which makes you believe that the workers will get the tip, they do NOT. Domino's pockets this tip money for themselves. I feel that this policy does not give counter workers the incentive to provide quality customer service, it also infuriates me. I have utilized the tip line when I do on the off chance get a great employee and to find out that the great employee isn't even getting the tip makes me feel ripped off. Do not for one instant think that the inside workers get tips, all you are doing when you give a tip on carryout is making Domino's richer.

I've been ordering from Domino's via the app for a while now (more than 6 months). I've never had any issues with them until recently within this past week. On Saturday, December 19, 2015 around 9 pm, I placed an order. Upon arrival the delivery man informs me that they were out of 2 Liter Cherry Cokes (which I had ordered) and since I was already charged, there was no getting a refund. He did apologize and said that I would receive a credit for the next time I ordered. I thought, "ok, no big deal" and I can go get me a 2 liter at the store down the road. A couple days later I placed another order for pretty much the same thing I ordered last time, still using the online app but didn't see the credit for my drink. So after calling Domino's, I'm informed that I would have to call in my order to get my credit on my drink. I thought that was pretty lame.

Whenever I order from Domino's online, I always notice their advertised specials never end up being the correct price, and always overcharged. It never ends up being a HUGE overcharge, but its still never the right price. I ordered their Monday-Thursday 7.99 large 3 topping carryout pizzas. The one ended up being 8.07, and the other was 8.47. I didnt order anything extra, I didnt add anything other than the 3 toppings, but they still end up costing more than their advertised special. It doesnt seem like much of a big deal because its only a few cents, but when you add the thousands of people that probably get overcharged, it adds up. This has also happened on more than one occasion. I just dont like that a company falsely advertises a deal and overcharges people for it.

This is the second time I had disappointment customer service. I ordered pizza at 11.06 pm, it's 12.45 am now and yet pizza hasn't arrived. I was promised an estimated delivery time of approximately 49-59 minutes. I am very disappointed with the service as the tracker shows order has delivered (I didn't get the order). I received order exactly at 12.50 am (approximately 2 hours later). Moreover, the order I received had pepperoni and I asked for chicken. This is a serious disappointment in terms of customer service. No one was picking call at the store, the delivery man didn't know what he was delivering and didn't even give me a receipt to sign. Pizza ordering was more of a hunger desperation which turned out a worst idea. I waited for two hours only for disappointment. I would appreciate if I could get my money refunded and you would ensure my loyalty won't be affected. I won't recommend Domino's to any of my friends.

Returned to Roanoke, VA and thought it would be great to have good buffalo wings. Order 14 from Domino's to receive boiled chicken drenched in hot sauce. Nasty as hell. Get out.

Outlet of C-21 Mall Indore restaurant at Domino's Pizza India and paid 2 bills. One bill they deduct same amount - 238 and in other they deduct extra amount - 226 dated 28/11/2015 but I want a policy how they deduct a extra bill.

Ordered one pizza from the mobile app at 6:33 pm. The confirmation said 25-35 minutes for delivery, and the store is less than 5 minutes from my home. At 7:25 pm I called to find out what the status was, because the so-called "tracker" was stuck on "quality check", and no pizza had been delivered. The manager said they got "slammed" and that the website doesn't update for when they get busy... No apologies. The driver showed up at 7:45 pm. When I told him I'd waited over an hour and the wait time was supposed to be 35 minutes, he said they were "that busy", got an attitude and again offered no apology. HORRIBLE customer service, HORRIBLE pizza, HORRIBLE website. I left an accurate, one-star review on their website immediately and uninstalled the app from my tablet. What a waste of time and money! Never, ever, ever again!!

I had placed an online order for delivery at 8:53 pm. I didn't get delivery. Upon calling them at 10 pm they ignored the call. When called them at around 1 am in night a hostess named Ashley called me liar and charged me that I never called them to place an order. You guys charged me my credit card. The manager of the store "Shafiq" avoided talking with us. The lady representative on the other end of the phone was very rude.

Domino's online ordering is a domino. Tried using the online ordering feature. There is no exiting that feature. They just want you to keep ordering. Finally gave up and went to Little Ceasar's.

On 11/30/15 we placed an order through the Domino's Pizza App. After waiting for an hour and unable to track the order we called the store twice. We were on hold for appr. 90 minutes. My son and a friend drove to the Nereid store and that's when we found out the order was canceled because they had no one to deliver the order. The "manager" a Mr. F ** never apologized for any inconvenience their lack of service cause, and further indicate he was unable to compensate us until the next time we placed an order. Really! Why would I ever order from that store again? He then offered that I reorder and he would then give me a discount, I was afraid to have them serve me food now after the heated disagreement we had, so we ended up having to get pizza from somewhere else.

On, 11/23/2015, at 1:00 pm, I had placed my order, for a Philly Cheese Steak Sub (minus onions), an order of Cheese Sticks, and 3 Cokes, to Domino's Pizza, located at 1375 South Main Street, Boerne, Texas 78006, via their online ordering site. At 2:20 pm, I decided to contact said location, at 830-249-0024, in order to inquire as to the whereabouts of my items purchased. I was on hold for 11 minutes and 23 seconds, before the phone disconnected. I called back a second time, and was on hold for 12 minutes and 46 seconds before my call was actually answered, by an employee (whom later I find out his name is, **, and he contends to be the store manager). Here is how the conversation took place, in detail: Employee: "Thanks for choosing Domino's, is this for pick up or delivery?" Me: "I'm sorry, sir, do you realize that I have been on hold for over 12 minutes?" Employee: "Again, is this for pick up or delivery?"

So Sunday November 15th my roommate saw an offer online for the 10" pizzas on sale at Dominos for $2.99 each. We decided to order pizza. The offer was very specific in that you had to order online and then do carryout. I decided to use my credit card in store as opposed to putting it online. Apparently that was one of the biggest mistakes of my life.

New here. Searched on the computer. Saw a blind taste test between Domino's and Pizza Hut. EVERYONE said Domino's! I decided to try it since I am not happy with the individual pizza places around here. I am from Philly. Some toooo salty, some like a pre-formed cracker "crust". I was very happy with the pizza and salad I ordered today. My FIRST from Domino's, and it won't be my last. Driver courteous, and the pizza was HOT and the order perfect! You are doing a good job out here. Got my Pizza FIX! Phone person pleasant and helpful too. I'll be back!!!

I happen to work in a grocery store with a fellow employee whose wife worked there, but doesn't anymore. Only to find out that the employees don't wash their hands, they drop the pizza dough on the floor and pick it up and dust it off before making your pizza and apparently there is a young man who spits on the pizzas. Now I just found this out a day after ordering pizza from my local Rutherfordton NC Domino's Pizza. Ewww, that's so disgusting. This company should be sued. I WILL NEVER ORDER PIZZA AGAIN FROM MY LOCAL DOMINO'S PIZZA. YOU HAVE LOST A CUSTOMER FOR GOOD.

I had order over the phone, told the rep someone was picking up. My other half gets home and I asked where is the soda. He said "I wasn't given any soda." So I called later and ask for a sup. She gets on the phone is still yelling at someone. Hung up on me.

So I ordered Domino's online & I put the wrong address by accident. She had my number to call me & let me know that she received the wrong address but she didn't. She took the food all the back. I understand I put the wrong address so I wasn't mad. I was willing to wait for it again. It started to become super late so I called back Domino's & asked them, "Can I have my money back?" He told me no & then said so, "So don't want your food?" I told him no again & said, "I just want my money back".

The Worst Pizza i got, I have thrown out the combo chicken pizza & left two pieces to return them back to tell them how worst they are. I ordered chicken wings, I had never seen chicken wings in a boiled state. I don't know that may be special in Domino's. They send boiled pieces if I order chicken wings, they seem to be like raw flesh taken out of water. The second time they came to replace the chicken wings, They are also in the same state. I said the delivery boy to take them back and they can eat it, at least they can enjoy eating their company's chicken wings.

I was staying in a hotel in Duncan, S.C. from Tennessee in town for a job. I ordered a late dinner and was told the pizza would be delivered on 40-45. About 50 minutes later I called to check on the eta and was told that I had given them the wrong address and they didn't deliver to my hotel. When I called, the person who answered actually told me my address because I didn't know it. After they told me they went to a different hotel I was actually apologetic, but then called the front desk to get the correct number and the front desk told me they were just here but had wrong room which they didn't because I ask what room they went to and they told me my room number.

My order no is **. Delivery time limit 45 mins. Order placed at 9:32. Person came almost 7-10 mins late. When asking for 300/- deduction as per company policy he started arguing. 20 mins later on arguing with manager he gave. The pizza was all cold and hard. Spoiled the dinner. Why is the sales guy denying when it is the company policy of delivery within a certain time period? Was really harassed that night. Kindly look into it.

The food has been fantastic but the employees are unorganized and not able to answer specific questions. I ordered a delivery and asked for the time when it would be delivered and she said it could be an hour or 15 mins, but she wasn't sure. Really disappointed.

At about 9:00 pm today 10/23 I walked into a Dominos Pizza located on Neponset street in Dorchester, MA. The insanity going on was to the extreme. Worse customer service ever. 2 employees were yelling at each other going at it. 5 customers were waiting for place orders, the cashier taking order over phone trying to hear what the person was trying to order while the 2 others continued to yelled. I was with my 15-year-old. I became super anxious and left without placing my order. Someone needs to monitor what goes on in this store.

I wanted a thin crust pizza, so I called my local Dominoes. It was a Saturday night, the phone rang & rang & suddenly it was disconnected. So I tried again, & it was picked up & hung up. I had to order online, I waited so long that I fell asleep. Worst service ever.

I ordered 2 medium pizza and two 8 pcs mild wings to be delivered. Eating the last piece of wing I found a hair in the meat already in my mouth. It was so disgusting. I called and all they said, for me to bring it to the store so they can swipe it.

On September 5, 2015, I offered to treat my grandchildren to pizza. I suggested Domino's because numerous times in the past, I've had delicious HOT pizza delivered in a timely manner, and I always tipped the delivery person. On this occasion I ordered two medium pizza, one of which was a thin crust pepperoni. When the driver handed the pizza to me, I immediately opened the box because I could hear the pizza shifting around in the box, I asked the driver why was the pizza slices were tossed around and disheveled in the box? He stated; "Awe it's ok, it just slide around from driving."

I want to inform you that I placed an order at 5:50 pm and as I am writing this email 8:00 pm is still the time that I have not received my order. I called the store and when I asked to speak to the manager I was placed on hold for 20 min then I was hung up on. Called again and was told that the manager stepped out. Once I spoke to Tomas he showed no concern. The pizza arrived at 8:05 pm and the pizza was cold and nasty. I'd like a refund because this wasn't what I paid for.

I always ordered Domino's, but for a very long time now I have been very unsatisfied with Domino's pizza. Pizza itself is good, but how could I even enjoy it better if it is delivered cold. My orders always take 2-5 hours. Who in their right mind will actually wait 5 hours for their meal to come? Every single time. If you cannot afford trustful drivers, why don't you consider hire better hiring manager?

Hessle England Domino's advertises a special during weekday up til 4 pm a few times. Had this offer at 2.48 for pizza, two toppings and bottle Fanta. I order one for grandson and a gluten free one for myself. Yesterday was charged the full price for gluten free pizza. I asked if they had been mistake and assistant manager said "I can't deal with this. Come back tomorrow after 11 am and see the manager."

Yesterday 05/10/2015 I was order a two pizza - 1 is farmhouse pizza and 1 is country special pizza in Domino's Saket New Delhi order no ** time 10:37 pm. When I open the pizza box I saw a hair in both pizza. Immediately I went to the pizza counter but counter boy and the manager do not give a good respond. He said, "This is normal in pizza. I will change it." But I am not Satisfied the services of Domino's pizza. It's very bad experience.

Domino's not only makes their pizza sloppily. They take forever to deliver... then they always forget something you ordered, even if it's just extra cheese, and giving wings without the sauce you order, same for breadsticks. Long story short is if you can get pizza from ANYWHERE else... DO! Pizza Hut, Papa John's, Hell even Little Caesars is better than this crap.

When ordering delivery, they used to be good at getting to you within 30-40 minutes. The last couple of times it has been an hour to hour and a half to deliver. I'm only 15 minutes away... REALLY don't make sense.

They deliver to me sometimes, they seem to have a very difficult time distinguishing which location delivers to me. Today they gave me the runaround, tossing me from one location to the next. Then they said I'm out of the delivery system period.. sorry!

I was happy that Domino's could deliver to our house because there are only two companies that will. I ordered two medium pizzas. My order was wrong (with mushrooms instead of olives). The pizza tasted a bit off. I ate two pieces and felt sick in the morning. I tried calling in the morning to leave a message for the manager, but there was no machine. I am disappointed.

This complaint is about ordering a Domino's pizza online (Well 2 pizzas) in Havertown Pa. 19008 on a Holiday. Well I ordered from menu large pepperoni & another one, went to store & waited about 45 minutes. Got home, looked at pizzas, called them & said I got somebody else's pizzas. They say "we don't have large pepperonis" so they sent a plain cheese pizza instead of putting small pepperonis on it & the other pizza was wrong!!! No US phone #. Thanks, never again.

Called to order 2 pizzas with coupon received in mail. Was told had to order 3rd item for coupon to be valid. Added cheesy bread. Was delivered 1 pizza and 1 cheesy bread we did not even want. Called store, everyone was rude and talked to me like I was an idiot. Manager finally got on phone and said coupon was a misprint and what I got was all I was going to get. I explained I just wanted 2 pizzas no bread but was told I had to buy 3 items, count them 3 items to use coupon. So if coupon was misprint and only 2 items why did I not get 2 pizzas. 6 dollars for a 5" piece of greasy bread when I should have just got the 2 pizzas I originally called for. Terrible customer treatment, misleading coupons intended to sell you crappie you didn't want, and as far as they are concerned the customer is never right.

Hi, pizza ordered online on 21 August 2015 at 9:15 pm. Order was successfully placed with order no. **. After waiting for more than 2 hours, no information regarding pizza and Domino's Pizza store no. was not reachable. Location: Bangaluru. Locality : AECS Layout E Block. Domino's Store Contact: 08049628888. No message regarding money return or reason why pizza was not delivered.

I made an online pizza order in Indirapuram, Ghaziabad on 21/08/2015 around 9 PM. I made the payment and my order number was **. I kept waiting for my pizza for one hour, but didn't receive any. Then, I started calling their Customer Care, but they kept transferring my call to nearest restaurant where nobody answered my call. I kept on trying for 2 hours but didn't receive any update. I don't understand why Domino's take order and payment if they can't deliver pizza. There is no mechanism to track online order, tracking keep showing same status. Pathetic service. Never make any online order to Domino's. They will take your money and you will keep waiting for pizza whole day or night.

I received a coupon via text from corporate and the local store would not honor and tried a bait and switch. Local store told me to complain to corporate. I did and nothing. The local store was simply not helpful and rude.

Today 16th Aug, 2015 I ordered Domino's Pizza at Sector 50 Noida, Uttar Pradesh, India. Food served to me had hair in it. I am very disappointed. It is pathetic. Even pizza was served after 30 min at Domino's. And when pizza was served it was not hot. When complained, it was taken back to heat up. Food also had hair in it.

I tried to order from Domino's Pizza In Bennington Vermont tonight and the owner of the store denied me service, just because the other night his driver was VERY rude to me. He called me a liar and everything and was refusing me service. This should not be allowed. On top of that, they are supposed to wearing gowns and hairnets, they don't! He tells his drivers to tailgate people if they have to. The owner of this store his name is Marty, unknown last name, but something should be done about this!

Domino's prices are outrageous. The pizza prices are high and I personally find the food disgusting. But my boyfriend likes it so he ordered it and I couldn't believe how much it was. Then I thought, "Ok it can't be that much for a 2-liter." So I got 2 2-liters and it was $6.40 for 2. You can get that cheaper everywhere else you go. I will never buy from them again at least not while they charge that much.

Person taking order made me wait 45 min. I felt she was doing me a favor. Asked for two topping & original. Very little topping and very spicy. She said everything was weight, I said I would not be back. She said they did not need me.

I placed an order online on Saturday August 2, 2015 for delivery to my residence. Paid with my credit card online. When the delivery man arrived he called and told me he couldn't come upstairs to deliver my pizza. I explained to him I was alone with my kids in the house and I could not leave the apartment either. This is not the first time I order from this Domino's store and they have always delivered to my door with no problem. After going back and forth with the delivery man named MD. I said I wanted to cancel the order and he referred me to the store supervisor Kamal. When I called the store and asked him to just cancel my order because I wasn't able to go downstairs and the delivery man was not able to deliver the pizza to my door he said "I will cancel the order" and hung up the phone. I immediately called back and asked him to please email me some type for receipt showing that my order was cancelled and that I will be getting my money back.

We complained to Domino's Regional Manager In Writing Twice Without Any Reply - as yet. On Saturday on 16th May (at approximately 1:37 pm) we picked up two medium deep-dish pizzas from your store on South Federal Hwy in Fort Lauderdale, FL - just south of the tunnel. Both had Pepperoni which we believe was rancid. I got very ill. I went to Broward General. We called Sunday and offered to bring one of the Pizzas back; it also had what we believed was more of the rancid Pepperoni. The lady manager hung up on us 5 times; told me to get lost. What happened and what were the consequences? Nothing was done by Domino's in over two months, by the store manager or by Senior Domino's Regional Management.. I paid by BOA - VISA Debit Card so have a permanent Forensic record.

I usually have no problems with your company, but the Domino's in my area has been slacking, the food taste unpleasant & today I found a piece of hair in my chicken meat.

The customer service at Domino's on Sage was very poor. I have had bad customer service before but never bad enough to actually take the time to create an account just to write a review. I called in for a carry out order and when I asked for toppings on the pastas she blurted them out to me so fast I didn't even understand what she was saying. The girl was in such a hurry she made me nervous, believe it or not. When I was almost done with the phone call I realized I was placing an order with things I hadn't even initially intended on ordering cause I just wanted this phone call to end. So I stopped myself and asked her if they were that busy, it was Monday morning at 10:30, because she really made me feel rushed. That's when her while attitude changed and she said "no, not at all". I work cust serv, a little advice for this girl, you know who you are, be attentive from the beginning not only when you're called out on it.

Fridays always have buy one get one free offer. I ordered double cheese Margherita with extra cheese on top of it for my daughter, along with new Italian pizza. I was horrified to see double cheese Margherita as it tasted so bad and very hard, my daughter disliked it and didn't eat it.. And for delivery, it took more than an hour... not only this, I purchased joy box from the outlet today, really disappointed to see the quality of pizza slice and breadsticks. I would not prefer to take joy box in future.

It is a bogo day today.. I ordered for pizza and it got delayed by more than an hour. The pizza were cold but I was hungry, hence I took it. He also told about 30 minutes delivery guarantee wasn't available. And I okayed it. I had to eat. I paid the guy and he counted it two or three times and then asked me to change a 10 rupee note which was soiled hence I came back and asked my wife to give him 10 rupee but when she went the guy told it was further short by 10 rupee. Then I told the guy that he should have told earlier only when he counted it and he started his drama and started abusing.

We have ordered several times and are "on computer" at 516-867-3030. Tonight we had the most disappointing experience. Our delivery took 90-plus minutes. The pizza was cold, bland and extra cheese request seemed to be ignored. BBQ wings cold and tasteless, parmesan sticks cold and gluey. Would like to be compensated for such poor service and quality and I am available to discuss by phone.

I am a very brand loyal person, perhaps that's the reason I feel so disappointed with the last 2 times I have ordered pizza from Dominos. The first time, I clearly mentioned 'no mushrooms' and yet there were mushrooms in the pizza. If anyone eating that pizza had any allergy with mushrooms, that would be really dangerous. Today again, I mentioned 'no mushrooms but add pineapples'. This time, the pizza came without any pineapples! When I contacted the store, both times they said they were sorry and will take care next time. They said they were busy and had a new pizza guy. I don't think brands like Dominos should be making such excuses, otherwise people like me feel bad.

By far, some of the worst "food" I have ever bought. I wanted to order the chicken parm sandwich, and was $16 shy of the $12.00 minimum. Even after speaking with the manager, she insisted the "computer" would allow her to add it to satisfy the minimum. I stewed, but was so hungry I went back to the website. They were having a buy two for $5.99 each deal. So I got the sandwich and chicken alfredo. Well, wow. I vomited all night. The chicken smelled funky and tasted funky, all while having no flavor. There was barely any cheese or sauce on it. The only thing passable was the roll. Plus, the sandwich was really small. It was too awful to finish.

Ordered 2 Philly steak subs and there was hardly anything between the bread!

After being told by the delivery guy, who I tipped $10.00, that part of my order was not available and he did not have with him, I called the store to get a refund on my credit card. I used to pay for my order in the amount of $5.99 and they RUDELY stated they were not allowed to credit the card, only allowed to charge the card. Terrible customer service, still waiting for my refund. Gee, wonder why they are losing customers.

We had ordered our pizza at 10:33 pm and the tracker was updating as usual. Well at 10:46 it said person was out for delivery with our pizza. It stated it could take up to 25-36 min delivery. Well around 11:36 our pizza wasn't here. So we called Domino's and they stated they were too busy that we will just have to wait. They were very rude and to make matters worse our pizza barely arrived at 11:50 pm. And not even an apology.

Called our order in and customer service was excellent. Better than usual. When we got the food home it was warm and very good. We buy pizza from the Sunnyvale and Ledbetter Domino's quite often. Today was extremely good. New people working there or maybe because different time of day but it was great.

I ordered some side orders instead of pizza. The delivery was very quick (less than Half hour) which was good. One of my order was a bit burnt but I just put that to the side. They completely forgot to give me the third part of my order. I have missed out on my favorite food ordered and money. I have never had a problem before but this time I only received 3 things out of my 4 ordered.

I ordered pizza and cheese bread with coupon. Pizza arrived and no cheese bread. When I called to check, I was told coupon expired even though online order did not notify me. Domino's sent out a cheese bread and complimentary sauce! Awesome service!

So I was excited to see the hotel I was staying in had a Domino's that delivered. We don't have a Domino's where we're from. And the last time we ate from here, about 5 yrs ago, I loved it. So we ordered and it actually got there fast, which was the only good thing. The pizza was bland. No taste at all. I ordered a DIET coke (I am diabetic) and got a regular coke. Way to go on that one. But the best part was the hair that I pulled out of my chicken primavera pasta.

My family and I ordered $47 worth of meals tonight to include: 2 veggie sandwiches, 2 pasta bowls, 1 pepperoni pan pizzas, and a brownie. We received our order timely. I served my children, then sat down to finally enjoy my veggie sandwich. After a couple of bites, to my surprise I found a hair. Not just any hair. A curly long hair in my sandwich. It was so elaborate it sent me to my bathroom immediately. Once my family learned of my experience they would not eat another bite, naturally. I was furious. I have never in 37 years found something so gross in my food to send me to the bathroom!

3807 Main St. #G Oakley, CA 94561 - The guy, **, who first answered the phone was very rude and disrespectful to me when I called in to ask him for the status of my order. He responded, "I don't know the status of your order!" I then gave him my address, and he said that my order was delivered. When I tried to explain that it wasn't, he hung the phone up in my face. When I called back, that's when the rude assistant manager, **, had got on the phone as she was laughing, in which I found nothing funny at all. I was trying to feed my children. The assistant manager, **, was also very rude and do not seem to consider her customer's satisfaction, nor did she apologize nor admit fault when her driver, **, who failed to knock on my door or call after she claimed to have attempted to deliver my pizza. I don't believe that she ever came to my house! Because she even lied and stated that she also called, which she never did!

I had a Domino's, either it was an associate or one of the other managers, but last night I held on for six minutes and then they hung up on me. I like their food and their artisans. It was not ** for sure or **, it was one of the other people who ever answered the phone did this to me. If I would've worked there and if I would've hung up on the customers, I probably would've gotten myself fired on the spot but I told ** how upset it made me feel. This is not the first time this has happened.

I ordered pizza from Domino's this weekend. They said it was going to take 30 -40 minutes. It arrived at my house in an hour. I called and said that I want my money back. The manager told me that I should "take my ass over to Papa John's." His name was ** and he works the store in Pacific Beach, San Diego. He has spiked hair, he's about 5'1, and is shaped like a pear.

I ordered over the phone. Ordered 1 pizza and Cinn Sticks. Get to the window and the girl hands me the pizza but nothing else. I mention I also ordered cinn sticks and she goes to the back and this man comes back with an attitude telling me he's the one who took the order and it would be a 10 min wait for Cinn Sticks if I wanted any. The whole reason for calling ahead is so that I DON'T HAVE TO WAIT! My special needs son in the back seat was upset that he wouldn't be getting cinn sticks.

Ordered a pizza online at the Domino's in Wyoming on Byron center. Was very disappointed with the pizza. It's usually good but this time it was a disappointment to me and my husband. We had ordered light sauce, didn't get that, there was a lot on there and I myself could not eat it. And also was not cooked, we had ordered the pan, it was raw. I paid 20 bucks and we didn't even eat it.

I ordered online from Domino's & there is a tracker saying what stage your pizza is in & how soon it should arrive. I am pleased to say that it was delivered before the time they stated & the young man was very polite & everything was correct. I noticed in all of the complaints that not one was from Iowa. I think that means that the general population in your area could use an attitude adjustment, whether they work at Domino's or not.

I ordered 2 pizzas from Dominos. The manager took my order. She was talking to other people while taking my order. She was clearly not paying attention. I understand she was busy, but then she should have placed me on hold. She did not and continued taking my order while not listening to me. She said the delivery would take 45 minutes...Of course, that's fine. The order was delivered and one pizza was not correct. So I called back and they told me they'd send me the correct pizza in 45 minutes without charging me. She said I was sent the wrong pizza. I explained to her I already waited the 45 minutes for the first order and because of the mix-up on their part I wanted a refund (for the pizza they sent me that wasn't correct) and a replacement. She said she couldn't do that due to the inconvenience to having to debit my credit card again.

My husband and I placed an online order 05/01 paid 25.17 and tipped the driver only to find the pizza dried out and the Italian sandwich burnt with only burnt cheese and pepperoni on it. I called and spoke to a ** who told me we had 2 options, they would make it again or we could get our money back. My husband said we need our my money because he did not trust them to make it after we complained about it. She advised me credit would take 24-48 hrs and if not seen call store back.

I placed an order online at 7:35 p.m. for a pizza and an order of wings. I called them at 8:40 p.m. to see about the order. The girl told me that they were running behind and promised me that it was on it's way. Another hour passed so I called again at 9:42. I was told that it will be here soon, so I hung up and waited again. At around 10:35 I called and the guy said that he would look for our order and get it out. Another half an hour or so passed and I got a call from him and was told that they could go ahead and make the order but I'd have to wait another hour or so to get it. By then it was 10:45, my kids and I had it. I told him to just cancel the order. I waited 3 long hours for a damn pizza and never got it.

Okay there is a lot wrong with this company so I'll just make a list. They keep your change without asking. (Which makes them just plain sneaky!) When you order Extra something somehow you actually get less! They don't accept change because they can't count. They have bad customer service! I have not once ordered pizza and got the correct change back, do they deserve a tip? Maybe, but in my mind they sure as hell don't if they neglect to be honest and don't give you back the full amount of change. And don't expect to use your piggy banks to order Domino's when you're strapped for cash! Because they are so slow it takes them over an hour to count eleven dollars in change so they only accept it rolled!

We ordered food to a hotel in Denver from a store near us. It was a $40 order and the messed up every single part. The store address is 4701 Peoria st. Denver co. We ordered 14 wings PLAIN and they were drowned in mango hab sauce and the managers said that's what was put in the computer, well whoever put the order in was an idiot! Then my parm bites... I ordered a marinara and it was not given even though I paid for it!

Domino's used to be good but now they suck. First of all we called Domino's - they told us to call another Domino's and that Domino's told us to call another one and they told us to call the first one we called. We asked for the cheapest pizza - they told us it was 15 dollars, the next Domino's told us it was 10. One of the other Domino's told us it would be 5 dollars for a pizza and wings and somehow the total came out to $16. When we finally ordered the guy came and the total was 13.56 and we gave him 15, he gave us 2 dollars change. About five minutes later he knocks on the door and said we only gave him 13. He said to give him the 2 dollars change back and 50 more cents. Where did the 2 dollars come from? If he said we gave him 13 it would have only been 50 cents that we owe him. Either he was ** or just trying to scam us. Either way Domino's lost a customer.

Having been laid up in bed for the last four days with flu like symptoms, I was finally ready to eat. Never do I eat pizza but today that was what I wanted and so be it. Having no cash in the house I tried a couple of locals who wouldn't take cards over the phone so I called Domino's. Sixteen pounds for a thin and crispy hot spicy beef... I literally could count the 'bits' of beef. It was so sparse. Never again will I order from this overcharging under delivering disappointing crap company.

I ordered a Pasta breadbowl Primavera with light Alfredo sauce but they sent me a chicken breadbowl. I don't eat chicken. They didn't even try to correct the mistake by bringing me the correct order. This is about the fourth time this happens. They don't even deserve 1 star.

Rude customer service - 3902 Richmond Ave Staten Island New York. I called this store to place order. Man tells me, "What is your zip code?" I give it. Then ask what's my address, I give it. Then says "We don't deliver there." I said "Yes you do." He says, "No, must of been other store," so I said, "Ok must be then." He then says "Get your facts straight." I'm like excuse me how dare you speak to a customer like that. I said, "What's your name?" He says ** so called manager. I called other store and placed my order.

Don't bother going to this pizza joint unless you want your order different than what you asked for, and absolutely no customer appreciation. As always, the pizza here is drier than the manager, so we order extra sauce. It wasn't until we got home that we found one of the pizzas without sauce. Being late, we had a bite and went to bed. The next day we went to this Domino's to retrieve some sauce or marinara in order to make the pizza edible and were told no. Simply… "No. We can't allow that because it will throw our inventory off." "But… our order was not right to begin with?" "Well," says the manager, "let me look up your order to make sure you really ordered pizza here."

The ppl they hire need to learn respect in customer service. I've had been called names, my food tossed at me, and when you call and complain to a manager they do nothing as a consequence or even off to pay for your meal or anything... Dominoes business itself should be shut down.

In New York Domino's offer a $7.99 3 topping pizza. When purchased the total bill always come to 10.06. Our sales tax is 8.25% which means tax should be about $.66. The bill should be no more than $8.65. No delivery charge because it's a take out order deal. A $1.41 difference why?

I had a problem with a delivery taking 2 hours and the store not answering the phone. The local store was not concerned when I expressed my dissatisfaction, so I emailed corporate customer service. They referred me back to the local store, and said I would hear from them within a couple days. I never heard back and corporate never followed up. I told corporate I never heard from anyone and they gave me a $40 gift card. I order delivery at work for co-workers (diff. location) and they quote 45 minutes and take 2 hours. That was embarrassing. The pizza arrived cold and partially cut. The store said they only had one driver and I should pick it up. Why wasn't I told that when placing the order? I just used the last of the card. The delivery time was quoted at 30 min and took 1 hr 15 min. I'm glad to be done w/ them.

Delivery man only delivered my paid order if I answered my phone. Not only did he threaten to return my order if I wouldn't comply to his demands, he was rude and disrespectful. Not once did he ring my doorbell. I don't think that is the appropriate polite manner to treat a customer. I will no longer be ordering Domino's. After all these years, I've had enough with the abuse of these delivery drivers in this store. The store doesn't even display their names. When I asked the driver for his name, he said, "Don't worry about it," drove off. I don't think that's professional. I hope that you guys review this and improve your service because if you don't, I'm afraid you're going to lose a lot of customers that actually enjoy your pizza.

Every time I call, they never show up. Why do they leave flyers at my door when the service is so bad. I don't get it.

I have a complaint of the store on Jeffersonville (Norristown). He curse me out with the ** word 3 times. I called to apologize with him but he was threatening us with calling the cops. Please I need the district manager to call me A.S.A.P... ** I leave my information on your machine. Please call me A.S.A.P...

Domino's used to be on deck and now you so disappointed me to the fullest no more cause you so lost a faithful customer. ex. I ordered a medium pizza and you robbed me by sending me a dumb thin crust pizza for $16.99. I make my own pizza by the way and I buy the dough for $2.99 so I know the prices of pizza and I get it but you straight up robbed me and so for that you lost a customer. Shame on you but you know what, it doesn't matter. Your loss and I hope other consumers read these reviews. Have a nice day DOMINO'S.

I ordered 6 pizzas for my kid's birthday party. I placed an order online to deliver pizza at 6:45 pm and I got confirmation from them too but they didn't deliver my order till 6:55. Then I called them up to ask what the status of my order is. My guests were waiting for pizza. But they said your order is not ready yet it will take another hour to deliver pizza to venue. It was a shameful situation for me. I asked them to deliver pizza soon but they said they can't. I am so angry with them. Don't order a pizza from Domino's for a party. Better try other pizza chain.

I placed an order online with Domino's to take advantage of a special they were having on online ordering. This was the first time I ordered with Domino's - I get quite a few emails from them and did remember that they had pretty good pizza. I was going to surprise my sister, who is disabled, with dinner. I asked that it be delivered by 4:15PM. At 4:45PM I called the store and asked them where the delivery was. He finally showed up at 5PM - with lukewarm pizza! Because the pizza was not hot, it was not very good. Very dissatisfied with the whole experience.

I ordered a sub and pasta. I didn't get a sub, just a wax paper with 5 very small pieces of chicken on it. I also ordered chicken alfredo. This is the 3rd time I ordered this dish... you get pasta, watered down sauce, and 3 or 4 small pieces of chicken. In its entirety, it's at best a snack. When I called them to inform them they got my order wrong I was told "the person taking orders is really dumb and I apologize." Very unprofessional and skimpy with food. I'm going with Pizza Hut or someone else from now on.

I ordered on the website. After the rushing delivery I realized I didn't got the half of my orders. I did pay online already for everything. After the driver left I called the Store right away and told to the manager I didn't get half of my order. She asked what it was and said she will send it right away. 30 minutes passed by... nothing. I called again. I talked to her she said "Right, it's going now." The store is 1 mile away. I never got my food - what I paid for... Domino's ripped me off with 10$... No wonder the company doing good, they take the money and do nothing...

I ordered food from Domino's Pizza and it was horrible, very greasy pizza and I had hair in my pizza.

We ordered our pizza and it took close to 3 hours for them to bring it. It was cold and they did not bring the whole order. I sent it back and they sill have not returned our money. This was February 9th.

My wife's craving pizza. Then I made the call to order pizza. I waited almost an hour and a half. Later I call back Domino's call center. They give reasons. Rider going the wrong way and broke back but not until at the store again. They asked for 15 minutes. Then they call back and promise to give free pizza then not until the order until now. I'm very upset and I swear this is the last time I'll order this pizza!

We ordered pizza + extras and paid for online. DRIVER NO SHOW!!! When we called to check on order, we were met by racist comments by the manager, ** that we lived in the "hood". We were not sure what that had to do with our $50 pizza plus order being delivered when it was already paid for by cc. We have been ordering pizza for over 5 years from this location and have lived at this address for over 50 years and never had an issue. How long have ** (manager), ** (driver) been at this location? Domino's has a yummy menu and great service to let a few poor employees ruin its reputation.

I ordered a medium sized pizza and molten lava cakes at 8:07 pm from the Greensburg PA establishment. The approximate waiting time was 24-30 min and I never got my pizza (I live only 4 minutes from Domino's). So at 9:30 I finally just called and canceled my order. This is the second time I've had to cancel an order due to being forced to wait over an hour. How difficult is it to make a pizza and drive 4 minutes, possibly 6 with bad traffic? How incompetent can these workers be?

I went into the establishment to order food for my kids and family. To start we weren't greeted properly and the cashier was very rude. It took about 25 minutes before they started our food. It got so bad to the point where I told them to just return my money. This was the worst experience with Domino's and I will never eat there again or recommend them to anyone.

My sister and I ordered from the Domino's less than 5 miles away from our home over the phone with a gentleman that seemed to be new. About an hour after not receiving our order, we called the store to see where our food was and a different employee told us we didn't order from the right Domino's (except they didn't call to tell us). We asked to speak to the manager and he was less than helpful as well. He said there is nothing that he could do.

Domino's Store (3679): 183 Graham Ave Brooklyn - I placed and order online, at 4:47 pm received a confirmation email to track my order (delivery time: approximately 53-63 minutes). This order was for my child birthday party (1 order of chicken wings and 4 pies, not a big order). Exactly at 6:16 p.m., I called the store and was told that my delivery was on the way and my order would arrive soon. After 1 hour at 7:16 P.M., I called again and the customer service person put me on hold and hangs up on me; call again, hangs on me a second time. I called again for the fourth time from a different phone number.

In 2014 I ordered 2 things of wings 16 mild wings and 8 plain. First off the mild ones had minimum sauce and were extremely greasy. And the plain wings didn't even come with the order. I was so frustrated I got 8 mild and no plain I was like, "here's your money now leave." I called back to domino's and said, “can I speak to a manager and the manager was like, “what do you want woman?” when I started talking and I said I am not a woman. Now I want a free Order of 2 things of wings and I told him what I wanted and he was like, "that will be there within 3 hours," and I said, "No you will give it to me within half an hour," and by then I was so hungry and mad. But someone tell me has this ever happened to you?

Never order from store# 3339, 686c Nereid Avenue, Bronx, NY 10470. Long story short: My order was wrong. Called to give my grievance. I asked to speak with the manager - a women who misrepresented herself as a manager, but wouldn't give me her name. Told me that to just give her my damn number so that she could send out another one. That she had been dealing with people all day and that she didn't give a ** anymore. I called her out on the way she spoke to me, and demand she give me a refund and her name - she told me it would take 3 days to processes and she hung up the phone on me ignoring my request for her name. I will never purchase food from them again.

Concerning my order today the assistant manager acting as a general manager ** is his name on b street cursed me out because of my frustration of the order made from 8th street store and was transferred to the b street store and I talked to the general manager or the assistant manager supposed at 4:30 p.m and basically charged me $56.78 for this rudeness and being disrespected so I tried the fresh method of, hi my name is david and he began to be rude and cursed me out and told me that if I ever call this store again I will have charges held against me as far as harassment is concern. My number is ** if you need to contact me as well and I do have witnesses as well if so. The store that it happened at 1737 B St., Colorado Springs CO 80906, **.

So today I decided to order my daughter, nephew, sister, and I some pizza and wings for dinner. I had two $25 e-gift cards that I received earlier that day. We order pizza about once a month from the Domino's in Boiling Springs, SC. Usually it is fine and we have no problems. However, today really pissed me off. We were going to do carry out and order online as always, and I put what we wanted in and went to check out, logged into my account and all, and entered both of the e-gift card numbers and pin numbers, then clicked "apply card" - which I took screenshots of in case they tried to say I never paid when I picked the pizzas up.

Pizza took so long. I ordered Domino's for lunch... they come for dinner. If I order with a credit card they take forever. If I order with cash they come with supersonic speed.

I ordered from the Domino's on Pitkin Avenue in Brooklyn (1758) on the 17th of February at 8:26 pm. I looked at the tracker to keep track of my order. At 9:08 my order was being checked, at 10 my order was still being checked, at 11 order was still being checked. I called the store numerous time only to sit on hold for an hour. 12:30 my order was still being check, 1 my order is still being checked. They closed at 2 and my order never came. I called my bank and they said wait 3 days cause if you didn't receive your order they'll release your funds. I checked my account to find that they still took the money and I never got anything. This is the first and last time I'll ever order from Domino's.

We were very frequent ordered of Domino's pizza. Since I am gluten free, it was a great place for me to eat when we eat out. My dad had just gone to the bank and realized that the bank teller only gave him $100 bills. The delivery boy said that they don't carry anything over $20 in change. My dad said that he would give the boy the $100 and just pick up the change later. Or they could just pay later. He said that he wasn't allowed to do that. (Even though one time they were $10 short for change so they did this and said we could have credit towards our next meal. I guess the delivery boy kept it because they said that they aren't allowed to do that, so obviously the delivery boy lied to us back to the last time we ordered).

Well I'm in NEW ORLEANS. It's Mardi Gras so there's parades every night on St. Charles. I usually order dominos 3x a wk, I called tonight and I get the "Streets are blocked. Call the FERET location" and I do, but when I try to order they tell me they can't deliver, call the other store. So I call back tell them the FERET location said for them to deliver. I ask for a MANAGER. He got on the phone being very RUDE. I then expressed the fact that I didn't appreciate the way I was being handle and I reminded him that our conversation was being recorded and how glad I was that in fact it was because I was going to make a complaint to the corporate office first thing in the MORNING. The MANAGER then hung up in my face.

I placed my order online (expected delivery time 30-45 mins). At 45 mins., I called the store. Was told all the drivers were out and my order would arrive soon. After 1 hour, I called again and was told the same thing the first time I called. When I mentioned this to the person on the phone, she said that I could have a discount on a future order but she could not explain where my food was or provide info on the status of the driver. 2 hours later, the order came. However, I had to go down to meet the driver (didn't understand this because I live on the second floor of a condo). The driver was very nice and polite (he also apologized for the delay when he called to tell me he was outside my building). The food (pizza and chicken bites) were cold and the chicken bites are unrecognizable to the point that I wouldn't feed them to my dog.

Pizza wasn't cut right. Had one HUGE piece & then a tiny piece. Ordered cinna stix and it didn't come with the icing. Called to get it and still waiting! They are 10 mins away and it should not take 40 mins to bring a thing of icing!!

Today we decided that Domino’s was a good choice for a late night dinner, as we never order from there, might as well try something new. I ordered an all meat pizza and a few sides. Once the food arrived and the delivery driver left, the kids opened the pizza to find it was just cheese. I called the store. The man who answered was very rude, connected me with the store manager who was also rude, and finally offered to send me my pizza, but it would take 40 minutes to get to my home.

This has to be the absolute most disgusting place ever. I ordered food and it had roaches inside. I called back and Ask for a manager. He was so rude, no customer service whatsoever. Instead of apologizing, he didn't say anything but okay. I will never eat there again.

Seems like I get to play the waiting game with Dominos. I get an error message when I enter my card number into the system but directly following that I get a bank text alert stating that the funds have been taken off my card. Naturally I call them and so far I've been on the phone waiting for someone to pick up for 45 minutes. What's the point in having a phone if no one answers? I'm tempted to hang up and just dispute the transaction.

There are the few times I have ordered from them, they seem to not be all on board so to speak. A couple of months ago I had several kids at my house, ordered pizza with extra sauce on the side and didn't get it. When I called to ask about it, they offered several dishes of sauce on my next order. I don't eat extra pizza sauce and it was only for the extra children at my house so what good is that going to do me. The manager seemed confused and frustrated when I asked him, "Why can't you just add $2.50 to credit my next order."

Complain store 5187 - Bad order was made. Manager did not approach customer to said sorry. Himself make a new pizza and walk away.

I ordered the pizza exactly as I wanted, and before I asked what the value of a large pizza, surprise when I pay twice more than I was told when I finished the order. Not told me which the total value, are charged in the card, and still sent me the wrong pizza. Ordered without onions and sent me with extra onion, and did not give me any receipt of payment.

I ordered online for delivery at 9:09 pm. My order was being prepared and at 9:58 pm my order was out for delivery according to the tracker. At 10:30 pm I called the store and asked to speak to the manager named **. I explained that I have been waiting very long for my order. "Can I have my money back and get my order free or cancel my order and my money be returned to my card." He said "no, that is not our policy". I asked where the driver was and if he was close with my order. He responded very sarcastically and said "I don't have a GPS tracker for the driver so take it up with him when he gets there." I told him he was being very disrespectful then he hung up on me. I called back on 2 different occasions before 11:00 pm in the attempt to have my money returned but was kept on hold. Once someone answered she said "My manager said it takes 5 to 6 business days for your money to return." This was a debit purchase and I know that is false information.

On the 29th of December at 12:29pm I ordered online at Domino's Pizza however, due to unforeseeable circumstances I had to cancel my order. So I called up and cancelled the order and thought everything was fine. I ring my bank today to find out how much money is in my account to see if I have enough for my insurance and find out that Domino's took the money out anyway! I am still waiting for a response from someone as this needs to be fixed ASAP. I will not pay for something I cancelled.

I order a pizza - I was upstairs getting my close didn't hear the door. By the time I came back down my phone had a missed called so called back. The lady that answer say "They came by and her driver say I didn't answer" so she put the driver on the phone and she say "So do you still want the pizza" I said yes then she puts the phone down not knowing I can hear her with rude remarks. Now I was gonna give extra money for their trouble but since I heard that and how unprofessional they were I will never order from dominos again.

I ordered a pizza online at 8:37, an hour and a half later my pizza did not arrive. I called the store (146 Smith street Brooklyn NY). After 31 minutes of holding someone picks up laughing on the line. When I finally got the person's attention the phone gets disconnected, or the person hung up. So I called back again on hold for the past 2 hours, literally on the phone while I'm writing this. I check my account online to see if they took the money out and of course they did with the quickness smh. And I'm still trying to call them to find out what kind of business are they running. You take my money but never delivered the pizza.

Had my change thrown back at me and was called racial slurs. Management said they were going to move her, not fire her move her. This happened Sunday 11-09-2014. Would not recommend doing any business here or any other Domino's unless you like being humiliated, degraded, or fear for your life. After complaining they said not to worry. The person does not have your private info. Really? They still work there. Maybe someone needs to sue them and help them with their hiring and training practiced.

We love Domino's pizza.. We always have it delivered because it's 2 blocks away from our home and it usually only takes 15 or 20 minutes. We recently ordered on the website and chose to pick it up. We went in to go pick it up and we asked for cheese and were told it would cost it a dollar??? They said they charge a dollar for cheese packets and crushed peppers? Wth? I am shocked!! Is this true?

Only because somebody else came out and told me after standing there for a half hour with my niece, found out that you had to first order your pizza then come back 2 hours later to pick them up. Bad advertisement, never said that on the advertisement for the day that could have been 4 hours out of my life that I will never get back. Found out friends stayed there for 2 hours just to order a pizza, bad advertisements, disorganized staff that could have came out and told you how the program was going to work. It was another customer that told me he had family at the house, had to go to Pizza Hut and spend 40 more than I had planned on this day. Should have stuck to my original plan for the family and made chili but I change my plans because you advertised $1 pizzas without all the information in the advertisement. Not sure how long it'll be before I go back to your local domino’s pizza in my town..

Me and my wife ordered an order of dry wings with a side of hot and blue cheese dipping sauce. Our order arrived promptly and without error and we were excited about having some wings to enjoy with an awesome hockey game. The wings themselves were hot but overly greasy, but we ate them without hesitation and soon suffered the consequence. Very soon after the Flyers won an amazing 6-5 OT win against Dallas, we both had the sudden urge to vomit, just to purge the grease-fest that was brewing in our stomachs. The taste of zest blue cheese and (mild) hot sauce is not nearly as satisfying in this manner. We do appreciate the fast delivery, and at a much later hour than any other restaurant is open, but will not be making any rash decisions about ordering from Domino's again even if our team is tied in the third period and we're really hungry for some wings.

I'm 36 years old, I hated your pizza! There was too much grease, no sauce, & heartburn. No flavor!!! Just started buying it & liking it again. I made an order last week and no sauce at all. Then this week I made an order for 2, 2 topping pizzas. 1 pepperoni & sausage and the 2nd for pepperoni and cheese. They sent me 1 sausage and cheese and the 2nd pepperoni and cheese.. They only put a little sauce on it.. I called to have them fix it and to speak with a manager and they put another coworker on and he tells me that they are closing, they couldn't do nothing so to call back tomorrow!!!

This is regarding to a very pathetic experience my hubby & myself had at an outlet of yours in Chennai. Kindly find the details of my order below:

Would not accept my online order. Called the location, the staff was very rude! Sorry!

Today I ordered from Domino’s on my Samsung. I completed the order online and paid with my card. I then got a message to say that my payment had been taken but there was an error and to call the store. The lady I spoke to said they have not received my order or payment and it’s probably floating between banks and I would likely get my money bounced back to my account three to five days but I could reorder over the phone where they would take my payment again. I declined this as I already just had over 60 pounds taken from my account and I’m not sure if I will get this money back or when. Now I have no money and no food and will never use this system again.

Your Robertson Blvd. location in LA SUCKS! We had to order from this location as our regular location wasn't able to deliver and they are not a facility that allows pick up so we were basically forced to use this location. The quality of their pizza was SO different than our normal location - how is this inconsistency allowed? They were late with delivery, the pizza actually made us sick - it tasted weird (probably spoiled ingredients) and it wasn't even made properly as we ordered it online. We emailed customer service corporate and they responded and said the manager from this location would call us and they didn't. We had to tell corporate three times before the store called us and THEN they were rude and didn't offer any compensation until I requested it!

I want to complaint about the racist behavior meted out to me, while I was trying to place an order through phone today evening 25th-Jan-2014 at 8:30pm to "Domino's, Croydon Central, 203 High Street, Croydon Tel: 0208 681 2344". I called up Domino's at the above mentioned address & number to place an order for delivery. The person who picked up the phone was a bit rude. When I gave my order, he said it's going to take over 2 hours. When I asked the reason for the delay, he asked me to speak clearly. I repeated myself 3-4 times but he said, "Could you please speak clearly because your English is really poor".

I typically don't order from Domino's; however, I received a gift card. I ordered 2 7.99 pizza with 3 toppings and buffalo wings. The wings were the worst I ever had from any establishment - 50% skin, 25% bone, the rest meat. Very disappointed. The pizza was ok, nothing to brag about. It was supposed to have extra cheese, but looked like it didn't. The CEO gets on tv and brags about all the positive changes with his product. It's just words.

One of your staff, **, who is working in the Sheffield branch is collecting every day more than 15 people from Sheffield to different places to do a job of 8 hours, but he is giving them only 35 pounds per person. Today, he called everybody and he told us that if anybody from head office came to us, we need to say like we are getting £6.19/hour. I have all the recorded proofs to submit to UKBA if you haven't taken any action. I'm writing this because I'm working for that job for the last 4 weeks, but I'm getting only 35 pounds per day of 8 hours. So I lose £13/day. All are students and ** takes our blood by working. We know Domino's will pay as per UK standards, but he is earning by taking our blood.

One of your staff, Vijay **, who is working in the Sheffield branch is collecting every day more than 15 people from Sheffield to different places to do a job of 8 hrs but he is giving them only 35 pounds per person. Today, he called everybody and he told us that if anybody from head office came to us, we need to say like we are getting 6.19 pounds/hr. I have all the recorded proofs to submit to UKBA if you haven't taken any action. I'm writing this because I'm working for that job for the last 4 weeks but I'm getting only 35 pounds per day of 8 hrs so I lose 13 pounds/day. All are students and Vijay takes our blood by working. We know Domino's will pay as per UK standards but he is earning by taking our blood.

Last time I ordered pizza from Domino's, it was uncooked and doughy. The manager gave me a $10 coupon via mail for the issue that arrived two weeks later. I figured I would use the $10 coupon and try again since I've been ordering pizza from Domino's for years and never really had any issues until recently. Unfortunately, the order I received the other night was exponentially worse. For starters, one of the pizza boxes was smashed and a 1/3 of one the toppings was stuck to the top of the box.

On Friday, 19 April 2013 at 10:40 am, we ordered 2 medium pizzas with 2 toppings and an order of Parmesan Bites. We had been told over the phone that it would take 45 min. to one hour for the pizza to get here. We were okay with that. However, after about 90 min., we called Domino's back and asked about our pizza. At this point, we were told that they were having problems with the amount of orders coming in and it would take an additional 20-30 min. to be delivered. We called back immediately and let the person answering the phone know that it was unacceptable to wait that long for a pizza and we have not gotten the courtesy of a phone call to inform us about the tremendous delay. She asked what we wanted them to do, so we asked for a price reduction. She said she would have to talk to the manager. She came back to the phone and declined the price reduction. I asked if I could speak with the manager, but the person on the phone said that he/she was too busy to come to the phone.

I went in this morning to the Domino's at 3309 W University Ave, Gainesville, FL and ordered the above mentioned pizza and an 8pc boneless wings with ranch dipping sauce. I asked if I could pay when I pick up, because I was walking to my girlfriend’s house to get my wallet, which I had forgotten before I left for school. All was well. When I arrived to pick up the pizza about 15 minutes later, it was ready and waiting for me and a driver was coming in at the same time. The employee who made my pizza, DJ, asked the driver to ring me up because he was busy making a pizza. The driver rung me up and stated that the total was $16 and change, which I knew was incorrect because I come in every week to get the $7.99 3-topping carryout special, always pepperoni and extra bacon, and the chicken was only $5.99. The driver immediately realized the problem and informed me that I had been rung up for a 1-topping pizza plus 2 additional toppings. No big deal, I assume on normal days that's how a 3-topping pizza is rung up.

I will never buy any pizza from Domino's Pizza because their staff was not in good behavior. They have no sense on how to talk with customers. They're always abusing the customer. Also I went on 09/02/13 to Domino's Pizza on C-8 Vasant Kunj, New Delhi. There was an employee named ** who was abusive to me and he would not give me a pizza and he said me, "Get out to my store right now!" Is this the right method to talk with customers?

I placed a home delivery order online for a large Fiery Hawaiian Pizza from Domino's Pizza in El Monte, California on Sunday, January 20, 2013. Using a Domino's coupon, $5 in Domino's Dollars, and free shipping from Shoprunner, the total order was $8.99. I received an order confirmation email from Domino's El Monte Pizza Delivery stating the order was $8.99. As always, I paid the pizza delivery person in cash. I gave the pizza delivery person a $10 bill, she gave me back one $5 bill and two $1 bills, adding up to a $3 tip for her.

I got ripped off by Domino's Pizza at Kissimmee, FL. I paid by card but never got the pizza. I called them back but they called me names and hung up on me. I called back to see if they would void my order and the charges; I just found out three days after that they have made the charges on my bank. With three kids waiting from 11:00 PM until 12:00 AM and never getting anything, I had to send them to sleep with water and cereal. Everything else was closed and I was expecting a pizza night at the hotel room with my kids. What horrible service and employees - mostly the manager. After all that, they even had the guts to charge my account for the amount of pizza that I never got.