Domino's Pizza Reviews

I usually have no problems with your company, but the Domino's in my area has been slacking, the food taste unpleasant & today I found a piece of hair in my chicken meat.

The customer service at Domino's on Sage was very poor. I have had bad customer service before but never bad enough to actually take the time to create an account just to write a review. I called in for a carry out order and when I asked for toppings on the pastas she blurted them out to me so fast I didn't even understand what she was saying. The girl was in such a hurry she made me nervous, believe it or not. When I was almost done with the phone call I realized I was placing an order with things I hadn't even initially intended on ordering cause I just wanted this phone call to end. So I stopped myself and asked her if they were that busy, it was Monday morning at 10:30, because she really made me feel rushed. That's when her while attitude changed and she said "no, not at all". I work cust serv, a little advice for this girl, you know who you are, be attentive from the beginning not only when you're called out on it.

Fridays always have buy one get one free offer. I ordered double cheese Margherita with extra cheese on top of it for my daughter, along with new Italian pizza. I was horrified to see double cheese Margherita as it tasted so bad and very hard, my daughter disliked it and didn't eat it.. And for delivery, it took more than an hour... not only this, I purchased joy box from the outlet today, really disappointed to see the quality of pizza slice and breadsticks. I would not prefer to take joy box in future.

It is a bogo day today.. I ordered for pizza and it got delayed by more than an hour. The pizza were cold but I was hungry, hence I took it. He also told about 30 minutes delivery guarantee wasn't available. And I okayed it. I had to eat. I paid the guy and he counted it two or three times and then asked me to change a 10 rupee note which was soiled hence I came back and asked my wife to give him 10 rupee but when she went the guy told it was further short by 10 rupee. Then I told the guy that he should have told earlier only when he counted it and he started his drama and started abusing.

We have ordered several times and are "on computer" at 516-867-3030. Tonight we had the most disappointing experience. Our delivery took 90-plus minutes. The pizza was cold, bland and extra cheese request seemed to be ignored. BBQ wings cold and tasteless, parmesan sticks cold and gluey. Would like to be compensated for such poor service and quality and I am available to discuss by phone.

I am a very brand loyal person, perhaps that's the reason I feel so disappointed with the last 2 times I have ordered pizza from Dominos. The first time, I clearly mentioned 'no mushrooms' and yet there were mushrooms in the pizza. If anyone eating that pizza had any allergy with mushrooms, that would be really dangerous. Today again, I mentioned 'no mushrooms but add pineapples'. This time, the pizza came without any pineapples! When I contacted the store, both times they said they were sorry and will take care next time. They said they were busy and had a new pizza guy. I don't think brands like Dominos should be making such excuses, otherwise people like me feel bad.

By far, some of the worst "food" I have ever bought. I wanted to order the chicken parm sandwich, and was $16 shy of the $12.00 minimum. Even after speaking with the manager, she insisted the "computer" would allow her to add it to satisfy the minimum. I stewed, but was so hungry I went back to the website. They were having a buy two for $5.99 each deal. So I got the sandwich and chicken alfredo. Well, wow. I vomited all night. The chicken smelled funky and tasted funky, all while having no flavor. There was barely any cheese or sauce on it. The only thing passable was the roll. Plus, the sandwich was really small. It was too awful to finish.

Ordered 2 Philly steak subs and there was hardly anything between the bread!

After being told by the delivery guy, who I tipped $10.00, that part of my order was not available and he did not have with him, I called the store to get a refund on my credit card. I used to pay for my order in the amount of $5.99 and they RUDELY stated they were not allowed to credit the card, only allowed to charge the card. Terrible customer service, still waiting for my refund. Gee, wonder why they are losing customers.

We had ordered our pizza at 10:33 pm and the tracker was updating as usual. Well at 10:46 it said person was out for delivery with our pizza. It stated it could take up to 25-36 min delivery. Well around 11:36 our pizza wasn't here. So we called Domino's and they stated they were too busy that we will just have to wait. They were very rude and to make matters worse our pizza barely arrived at 11:50 pm. And not even an apology.

Called our order in and customer service was excellent. Better than usual. When we got the food home it was warm and very good. We buy pizza from the Sunnyvale and Ledbetter Domino's quite often. Today was extremely good. New people working there or maybe because different time of day but it was great.

I ordered some side orders instead of pizza. The delivery was very quick (less than Half hour) which was good. One of my order was a bit burnt but I just put that to the side. They completely forgot to give me the third part of my order. I have missed out on my favorite food ordered and money. I have never had a problem before but this time I only received 3 things out of my 4 ordered.

I ordered pizza and cheese bread with coupon. Pizza arrived and no cheese bread. When I called to check, I was told coupon expired even though online order did not notify me. Domino's sent out a cheese bread and complimentary sauce! Awesome service!

So I was excited to see the hotel I was staying in had a Domino's that delivered. We don't have a Domino's where we're from. And the last time we ate from here, about 5 yrs ago, I loved it. So we ordered and it actually got there fast, which was the only good thing. The pizza was bland. No taste at all. I ordered a DIET coke (I am diabetic) and got a regular coke. Way to go on that one. But the best part was the hair that I pulled out of my chicken primavera pasta.

My family and I ordered $47 worth of meals tonight to include: 2 veggie sandwiches, 2 pasta bowls, 1 pepperoni pan pizzas, and a brownie. We received our order timely. I served my children, then sat down to finally enjoy my veggie sandwich. After a couple of bites, to my surprise I found a hair. Not just any hair. A curly long hair in my sandwich. It was so elaborate it sent me to my bathroom immediately. Once my family learned of my experience they would not eat another bite, naturally. I was furious. I have never in 37 years found something so gross in my food to send me to the bathroom!

3807 Main St. #G Oakley, CA 94561 - The guy, **, who first answered the phone was very rude and disrespectful to me when I called in to ask him for the status of my order. He responded, "I don't know the status of your order!" I then gave him my address, and he said that my order was delivered. When I tried to explain that it wasn't, he hung the phone up in my face. When I called back, that's when the rude assistant manager, **, had got on the phone as she was laughing, in which I found nothing funny at all. I was trying to feed my children. The assistant manager, **, was also very rude and do not seem to consider her customer's satisfaction, nor did she apologize nor admit fault when her driver, **, who failed to knock on my door or call after she claimed to have attempted to deliver my pizza. I don't believe that she ever came to my house! Because she even lied and stated that she also called, which she never did!

I had a Domino's, either it was an associate or one of the other managers, but last night I held on for six minutes and then they hung up on me. I like their food and their artisans. It was not ** for sure or **, it was one of the other people who ever answered the phone did this to me. If I would've worked there and if I would've hung up on the customers, I probably would've gotten myself fired on the spot but I told ** how upset it made me feel. This is not the first time this has happened.

I ordered pizza from Domino's this weekend. They said it was going to take 30 -40 minutes. It arrived at my house in an hour. I called and said that I want my money back. The manager told me that I should "take my ass over to Papa John's." His name was ** and he works the store in Pacific Beach, San Diego. He has spiked hair, he's about 5'1, and is shaped like a pear.

I ordered over the phone. Ordered 1 pizza and Cinn Sticks. Get to the window and the girl hands me the pizza but nothing else. I mention I also ordered cinn sticks and she goes to the back and this man comes back with an attitude telling me he's the one who took the order and it would be a 10 min wait for Cinn Sticks if I wanted any. The whole reason for calling ahead is so that I DON'T HAVE TO WAIT! My special needs son in the back seat was upset that he wouldn't be getting cinn sticks.

Ordered a pizza online at the Domino's in Wyoming on Byron center. Was very disappointed with the pizza. It's usually good but this time it was a disappointment to me and my husband. We had ordered light sauce, didn't get that, there was a lot on there and I myself could not eat it. And also was not cooked, we had ordered the pan, it was raw. I paid 20 bucks and we didn't even eat it.

I ordered online from Domino's & there is a tracker saying what stage your pizza is in & how soon it should arrive. I am pleased to say that it was delivered before the time they stated & the young man was very polite & everything was correct. I noticed in all of the complaints that not one was from Iowa. I think that means that the general population in your area could use an attitude adjustment, whether they work at Domino's or not.

I ordered 2 pizzas from Dominos. The manager took my order. She was talking to other people while taking my order. She was clearly not paying attention. I understand she was busy, but then she should have placed me on hold. She did not and continued taking my order while not listening to me. She said the delivery would take 45 minutes...Of course, that's fine. The order was delivered and one pizza was not correct. So I called back and they told me they'd send me the correct pizza in 45 minutes without charging me. She said I was sent the wrong pizza. I explained to her I already waited the 45 minutes for the first order and because of the mix-up on their part I wanted a refund (for the pizza they sent me that wasn't correct) and a replacement. She said she couldn't do that due to the inconvenience to having to debit my credit card again.

My husband and I placed an online order 05/01 paid 25.17 and tipped the driver only to find the pizza dried out and the Italian sandwich burnt with only burnt cheese and pepperoni on it. I called and spoke to a ** who told me we had 2 options, they would make it again or we could get our money back. My husband said we need our my money because he did not trust them to make it after we complained about it. She advised me credit would take 24-48 hrs and if not seen call store back.

I placed an order online at 7:35 p.m. for a pizza and an order of wings. I called them at 8:40 p.m. to see about the order. The girl told me that they were running behind and promised me that it was on it's way. Another hour passed so I called again at 9:42. I was told that it will be here soon, so I hung up and waited again. At around 10:35 I called and the guy said that he would look for our order and get it out. Another half an hour or so passed and I got a call from him and was told that they could go ahead and make the order but I'd have to wait another hour or so to get it. By then it was 10:45, my kids and I had it. I told him to just cancel the order. I waited 3 long hours for a damn pizza and never got it.

Okay there is a lot wrong with this company so I'll just make a list. They keep your change without asking. (Which makes them just plain sneaky!) When you order Extra something somehow you actually get less! They don't accept change because they can't count. They have bad customer service! I have not once ordered pizza and got the correct change back, do they deserve a tip? Maybe, but in my mind they sure as hell don't if they neglect to be honest and don't give you back the full amount of change. And don't expect to use your piggy banks to order Domino's when you're strapped for cash! Because they are so slow it takes them over an hour to count eleven dollars in change so they only accept it rolled!

We ordered food to a hotel in Denver from a store near us. It was a $40 order and the messed up every single part. The store address is 4701 Peoria st. Denver co. We ordered 14 wings PLAIN and they were drowned in mango hab sauce and the managers said that's what was put in the computer, well whoever put the order in was an idiot! Then my parm bites... I ordered a marinara and it was not given even though I paid for it!

Domino's used to be good but now they suck. First of all we called Domino's - they told us to call another Domino's and that Domino's told us to call another one and they told us to call the first one we called. We asked for the cheapest pizza - they told us it was 15 dollars, the next Domino's told us it was 10. One of the other Domino's told us it would be 5 dollars for a pizza and wings and somehow the total came out to $16. When we finally ordered the guy came and the total was 13.56 and we gave him 15, he gave us 2 dollars change. About five minutes later he knocks on the door and said we only gave him 13. He said to give him the 2 dollars change back and 50 more cents. Where did the 2 dollars come from? If he said we gave him 13 it would have only been 50 cents that we owe him. Either he was ** or just trying to scam us. Either way Domino's lost a customer.

Having been laid up in bed for the last four days with flu like symptoms, I was finally ready to eat. Never do I eat pizza but today that was what I wanted and so be it. Having no cash in the house I tried a couple of locals who wouldn't take cards over the phone so I called Domino's. Sixteen pounds for a thin and crispy hot spicy beef... I literally could count the 'bits' of beef. It was so sparse. Never again will I order from this overcharging under delivering disappointing crap company.

I ordered a Pasta breadbowl Primavera with light Alfredo sauce but they sent me a chicken breadbowl. I don't eat chicken. They didn't even try to correct the mistake by bringing me the correct order. This is about the fourth time this happens. They don't even deserve 1 star.

Rude customer service - 3902 Richmond Ave Staten Island New York. I called this store to place order. Man tells me, "What is your zip code?" I give it. Then ask what's my address, I give it. Then says "We don't deliver there." I said "Yes you do." He says, "No, must of been other store," so I said, "Ok must be then." He then says "Get your facts straight." I'm like excuse me how dare you speak to a customer like that. I said, "What's your name?" He says ** so called manager. I called other store and placed my order.

Don't bother going to this pizza joint unless you want your order different than what you asked for, and absolutely no customer appreciation. As always, the pizza here is drier than the manager, so we order extra sauce. It wasn't until we got home that we found one of the pizzas without sauce. Being late, we had a bite and went to bed. The next day we went to this Domino's to retrieve some sauce or marinara in order to make the pizza edible and were told no. Simply… "No. We can't allow that because it will throw our inventory off." "But… our order was not right to begin with?" "Well," says the manager, "let me look up your order to make sure you really ordered pizza here."

The ppl they hire need to learn respect in customer service. I've had been called names, my food tossed at me, and when you call and complain to a manager they do nothing as a consequence or even off to pay for your meal or anything... Dominoes business itself should be shut down.

In New York Domino's offer a $7.99 3 topping pizza. When purchased the total bill always come to 10.06. Our sales tax is 8.25% which means tax should be about $.66. The bill should be no more than $8.65. No delivery charge because it's a take out order deal. A $1.41 difference why?

I had a problem with a delivery taking 2 hours and the store not answering the phone. The local store was not concerned when I expressed my dissatisfaction, so I emailed corporate customer service. They referred me back to the local store, and said I would hear from them within a couple days. I never heard back and corporate never followed up. I told corporate I never heard from anyone and they gave me a $40 gift card. I order delivery at work for co-workers (diff. location) and they quote 45 minutes and take 2 hours. That was embarrassing. The pizza arrived cold and partially cut. The store said they only had one driver and I should pick it up. Why wasn't I told that when placing the order? I just used the last of the card. The delivery time was quoted at 30 min and took 1 hr 15 min. I'm glad to be done w/ them.

Delivery man only delivered my paid order if I answered my phone. Not only did he threaten to return my order if I wouldn't comply to his demands, he was rude and disrespectful. Not once did he ring my doorbell. I don't think that is the appropriate polite manner to treat a customer. I will no longer be ordering Domino's. After all these years, I've had enough with the abuse of these delivery drivers in this store. The store doesn't even display their names. When I asked the driver for his name, he said, "Don't worry about it," drove off. I don't think that's professional. I hope that you guys review this and improve your service because if you don't, I'm afraid you're going to lose a lot of customers that actually enjoy your pizza.

Every time I call, they never show up. Why do they leave flyers at my door when the service is so bad. I don't get it.

I have a complaint of the store on Jeffersonville (Norristown). He curse me out with the ** word 3 times. I called to apologize with him but he was threatening us with calling the cops. Please I need the district manager to call me A.S.A.P... ** I leave my information on your machine. Please call me A.S.A.P...

Domino's used to be on deck and now you so disappointed me to the fullest no more cause you so lost a faithful customer. ex. I ordered a medium pizza and you robbed me by sending me a dumb thin crust pizza for $16.99. I make my own pizza by the way and I buy the dough for $2.99 so I know the prices of pizza and I get it but you straight up robbed me and so for that you lost a customer. Shame on you but you know what, it doesn't matter. Your loss and I hope other consumers read these reviews. Have a nice day DOMINO'S.

I ordered 6 pizzas for my kid's birthday party. I placed an order online to deliver pizza at 6:45 pm and I got confirmation from them too but they didn't deliver my order till 6:55. Then I called them up to ask what the status of my order is. My guests were waiting for pizza. But they said your order is not ready yet it will take another hour to deliver pizza to venue. It was a shameful situation for me. I asked them to deliver pizza soon but they said they can't. I am so angry with them. Don't order a pizza from Domino's for a party. Better try other pizza chain.

I placed an order online with Domino's to take advantage of a special they were having on online ordering. This was the first time I ordered with Domino's - I get quite a few emails from them and did remember that they had pretty good pizza. I was going to surprise my sister, who is disabled, with dinner. I asked that it be delivered by 4:15PM. At 4:45PM I called the store and asked them where the delivery was. He finally showed up at 5PM - with lukewarm pizza! Because the pizza was not hot, it was not very good. Very dissatisfied with the whole experience.

I ordered a sub and pasta. I didn't get a sub, just a wax paper with 5 very small pieces of chicken on it. I also ordered chicken alfredo. This is the 3rd time I ordered this dish... you get pasta, watered down sauce, and 3 or 4 small pieces of chicken. In its entirety, it's at best a snack. When I called them to inform them they got my order wrong I was told "the person taking orders is really dumb and I apologize." Very unprofessional and skimpy with food. I'm going with Pizza Hut or someone else from now on.

I ordered on the website. After the rushing delivery I realized I didn't got the half of my orders. I did pay online already for everything. After the driver left I called the Store right away and told to the manager I didn't get half of my order. She asked what it was and said she will send it right away. 30 minutes passed by... nothing. I called again. I talked to her she said "Right, it's going now." The store is 1 mile away. I never got my food - what I paid for... Domino's ripped me off with 10$... No wonder the company doing good, they take the money and do nothing...

I ordered food from Domino's Pizza and it was horrible, very greasy pizza and I had hair in my pizza.

We ordered our pizza and it took close to 3 hours for them to bring it. It was cold and they did not bring the whole order. I sent it back and they sill have not returned our money. This was February 9th.

My wife's craving pizza. Then I made the call to order pizza. I waited almost an hour and a half. Later I call back Domino's call center. They give reasons. Rider going the wrong way and broke back but not until at the store again. They asked for 15 minutes. Then they call back and promise to give free pizza then not until the order until now. I'm very upset and I swear this is the last time I'll order this pizza!

We ordered pizza + extras and paid for online. DRIVER NO SHOW!!! When we called to check on order, we were met by racist comments by the manager, ** that we lived in the "hood". We were not sure what that had to do with our $50 pizza plus order being delivered when it was already paid for by cc. We have been ordering pizza for over 5 years from this location and have lived at this address for over 50 years and never had an issue. How long have ** (manager), ** (driver) been at this location? Domino's has a yummy menu and great service to let a few poor employees ruin its reputation.

I ordered a medium sized pizza and molten lava cakes at 8:07 pm from the Greensburg PA establishment. The approximate waiting time was 24-30 min and I never got my pizza (I live only 4 minutes from Domino's). So at 9:30 I finally just called and canceled my order. This is the second time I've had to cancel an order due to being forced to wait over an hour. How difficult is it to make a pizza and drive 4 minutes, possibly 6 with bad traffic? How incompetent can these workers be?

I went into the establishment to order food for my kids and family. To start we weren't greeted properly and the cashier was very rude. It took about 25 minutes before they started our food. It got so bad to the point where I told them to just return my money. This was the worst experience with Domino's and I will never eat there again or recommend them to anyone.

My sister and I ordered from the Domino's less than 5 miles away from our home over the phone with a gentleman that seemed to be new. About an hour after not receiving our order, we called the store to see where our food was and a different employee told us we didn't order from the right Domino's (except they didn't call to tell us). We asked to speak to the manager and he was less than helpful as well. He said there is nothing that he could do.

Domino's Store (3679): 183 Graham Ave Brooklyn - I placed and order online, at 4:47 pm received a confirmation email to track my order (delivery time: approximately 53-63 minutes). This order was for my child birthday party (1 order of chicken wings and 4 pies, not a big order). Exactly at 6:16 p.m., I called the store and was told that my delivery was on the way and my order would arrive soon. After 1 hour at 7:16 P.M., I called again and the customer service person put me on hold and hangs up on me; call again, hangs on me a second time. I called again for the fourth time from a different phone number.

In 2014 I ordered 2 things of wings 16 mild wings and 8 plain. First off the mild ones had minimum sauce and were extremely greasy. And the plain wings didn't even come with the order. I was so frustrated I got 8 mild and no plain I was like, "here's your money now leave." I called back to domino's and said, “can I speak to a manager and the manager was like, “what do you want woman?” when I started talking and I said I am not a woman. Now I want a free Order of 2 things of wings and I told him what I wanted and he was like, "that will be there within 3 hours," and I said, "No you will give it to me within half an hour," and by then I was so hungry and mad. But someone tell me has this ever happened to you?

Never order from store# 3339, 686c Nereid Avenue, Bronx, NY 10470. Long story short: My order was wrong. Called to give my grievance. I asked to speak with the manager - a women who misrepresented herself as a manager, but wouldn't give me her name. Told me that to just give her my damn number so that she could send out another one. That she had been dealing with people all day and that she didn't give a ** anymore. I called her out on the way she spoke to me, and demand she give me a refund and her name - she told me it would take 3 days to processes and she hung up the phone on me ignoring my request for her name. I will never purchase food from them again.

Concerning my order today the assistant manager acting as a general manager ** is his name on b street cursed me out because of my frustration of the order made from 8th street store and was transferred to the b street store and I talked to the general manager or the assistant manager supposed at 4:30 p.m and basically charged me $56.78 for this rudeness and being disrespected so I tried the fresh method of, hi my name is david and he began to be rude and cursed me out and told me that if I ever call this store again I will have charges held against me as far as harassment is concern. My number is ** if you need to contact me as well and I do have witnesses as well if so. The store that it happened at 1737 B St., Colorado Springs CO 80906, **.

So today I decided to order my daughter, nephew, sister, and I some pizza and wings for dinner. I had two $25 e-gift cards that I received earlier that day. We order pizza about once a month from the Domino's in Boiling Springs, SC. Usually it is fine and we have no problems. However, today really pissed me off. We were going to do carry out and order online as always, and I put what we wanted in and went to check out, logged into my account and all, and entered both of the e-gift card numbers and pin numbers, then clicked "apply card" - which I took screenshots of in case they tried to say I never paid when I picked the pizzas up.

Pizza took so long. I ordered Domino's for lunch... they come for dinner. If I order with a credit card they take forever. If I order with cash they come with supersonic speed.

I ordered from the Domino's on Pitkin Avenue in Brooklyn (1758) on the 17th of February at 8:26 pm. I looked at the tracker to keep track of my order. At 9:08 my order was being checked, at 10 my order was still being checked, at 11 order was still being checked. I called the store numerous time only to sit on hold for an hour. 12:30 my order was still being check, 1 my order is still being checked. They closed at 2 and my order never came. I called my bank and they said wait 3 days cause if you didn't receive your order they'll release your funds. I checked my account to find that they still took the money and I never got anything. This is the first and last time I'll ever order from Domino's.

We were very frequent ordered of Domino's pizza. Since I am gluten free, it was a great place for me to eat when we eat out. My dad had just gone to the bank and realized that the bank teller only gave him $100 bills. The delivery boy said that they don't carry anything over $20 in change. My dad said that he would give the boy the $100 and just pick up the change later. Or they could just pay later. He said that he wasn't allowed to do that. (Even though one time they were $10 short for change so they did this and said we could have credit towards our next meal. I guess the delivery boy kept it because they said that they aren't allowed to do that, so obviously the delivery boy lied to us back to the last time we ordered).

Well I'm in NEW ORLEANS. It's Mardi Gras so there's parades every night on St. Charles. I usually order dominos 3x a wk, I called tonight and I get the "Streets are blocked. Call the FERET location" and I do, but when I try to order they tell me they can't deliver, call the other store. So I call back tell them the FERET location said for them to deliver. I ask for a MANAGER. He got on the phone being very RUDE. I then expressed the fact that I didn't appreciate the way I was being handle and I reminded him that our conversation was being recorded and how glad I was that in fact it was because I was going to make a complaint to the corporate office first thing in the MORNING. The MANAGER then hung up in my face.

I placed my order online (expected delivery time 30-45 mins). At 45 mins., I called the store. Was told all the drivers were out and my order would arrive soon. After 1 hour, I called again and was told the same thing the first time I called. When I mentioned this to the person on the phone, she said that I could have a discount on a future order but she could not explain where my food was or provide info on the status of the driver. 2 hours later, the order came. However, I had to go down to meet the driver (didn't understand this because I live on the second floor of a condo). The driver was very nice and polite (he also apologized for the delay when he called to tell me he was outside my building). The food (pizza and chicken bites) were cold and the chicken bites are unrecognizable to the point that I wouldn't feed them to my dog.

Pizza wasn't cut right. Had one HUGE piece & then a tiny piece. Ordered cinna stix and it didn't come with the icing. Called to get it and still waiting! They are 10 mins away and it should not take 40 mins to bring a thing of icing!!

Today we decided that Domino’s was a good choice for a late night dinner, as we never order from there, might as well try something new. I ordered an all meat pizza and a few sides. Once the food arrived and the delivery driver left, the kids opened the pizza to find it was just cheese. I called the store. The man who answered was very rude, connected me with the store manager who was also rude, and finally offered to send me my pizza, but it would take 40 minutes to get to my home.

This has to be the absolute most disgusting place ever. I ordered food and it had roaches inside. I called back and Ask for a manager. He was so rude, no customer service whatsoever. Instead of apologizing, he didn't say anything but okay. I will never eat there again.

Seems like I get to play the waiting game with Dominos. I get an error message when I enter my card number into the system but directly following that I get a bank text alert stating that the funds have been taken off my card. Naturally I call them and so far I've been on the phone waiting for someone to pick up for 45 minutes. What's the point in having a phone if no one answers? I'm tempted to hang up and just dispute the transaction.

There are the few times I have ordered from them, they seem to not be all on board so to speak. A couple of months ago I had several kids at my house, ordered pizza with extra sauce on the side and didn't get it. When I called to ask about it, they offered several dishes of sauce on my next order. I don't eat extra pizza sauce and it was only for the extra children at my house so what good is that going to do me. The manager seemed confused and frustrated when I asked him, "Why can't you just add $2.50 to credit my next order."

Complain store 5187 - Bad order was made. Manager did not approach customer to said sorry. Himself make a new pizza and walk away.

I ordered the pizza exactly as I wanted, and before I asked what the value of a large pizza, surprise when I pay twice more than I was told when I finished the order. Not told me which the total value, are charged in the card, and still sent me the wrong pizza. Ordered without onions and sent me with extra onion, and did not give me any receipt of payment.

I ordered online for delivery at 9:09 pm. My order was being prepared and at 9:58 pm my order was out for delivery according to the tracker. At 10:30 pm I called the store and asked to speak to the manager named **. I explained that I have been waiting very long for my order. "Can I have my money back and get my order free or cancel my order and my money be returned to my card." He said "no, that is not our policy". I asked where the driver was and if he was close with my order. He responded very sarcastically and said "I don't have a GPS tracker for the driver so take it up with him when he gets there." I told him he was being very disrespectful then he hung up on me. I called back on 2 different occasions before 11:00 pm in the attempt to have my money returned but was kept on hold. Once someone answered she said "My manager said it takes 5 to 6 business days for your money to return." This was a debit purchase and I know that is false information.

On the 29th of December at 12:29pm I ordered online at Domino's Pizza however, due to unforeseeable circumstances I had to cancel my order. So I called up and cancelled the order and thought everything was fine. I ring my bank today to find out how much money is in my account to see if I have enough for my insurance and find out that Domino's took the money out anyway! I am still waiting for a response from someone as this needs to be fixed ASAP. I will not pay for something I cancelled.

I order a pizza - I was upstairs getting my close didn't hear the door. By the time I came back down my phone had a missed called so called back. The lady that answer say "They came by and her driver say I didn't answer" so she put the driver on the phone and she say "So do you still want the pizza" I said yes then she puts the phone down not knowing I can hear her with rude remarks. Now I was gonna give extra money for their trouble but since I heard that and how unprofessional they were I will never order from dominos again.

I ordered a pizza online at 8:37, an hour and a half later my pizza did not arrive. I called the store (146 Smith street Brooklyn NY). After 31 minutes of holding someone picks up laughing on the line. When I finally got the person's attention the phone gets disconnected, or the person hung up. So I called back again on hold for the past 2 hours, literally on the phone while I'm writing this. I check my account online to see if they took the money out and of course they did with the quickness smh. And I'm still trying to call them to find out what kind of business are they running. You take my money but never delivered the pizza.

Had my change thrown back at me and was called racial slurs. Management said they were going to move her, not fire her move her. This happened Sunday 11-09-2014. Would not recommend doing any business here or any other Domino's unless you like being humiliated, degraded, or fear for your life. After complaining they said not to worry. The person does not have your private info. Really? They still work there. Maybe someone needs to sue them and help them with their hiring and training practiced.

We love Domino's pizza.. We always have it delivered because it's 2 blocks away from our home and it usually only takes 15 or 20 minutes. We recently ordered on the website and chose to pick it up. We went in to go pick it up and we asked for cheese and were told it would cost it a dollar??? They said they charge a dollar for cheese packets and crushed peppers? Wth? I am shocked!! Is this true?

Only because somebody else came out and told me after standing there for a half hour with my niece, found out that you had to first order your pizza then come back 2 hours later to pick them up. Bad advertisement, never said that on the advertisement for the day that could have been 4 hours out of my life that I will never get back. Found out friends stayed there for 2 hours just to order a pizza, bad advertisements, disorganized staff that could have came out and told you how the program was going to work. It was another customer that told me he had family at the house, had to go to Pizza Hut and spend 40 more than I had planned on this day. Should have stuck to my original plan for the family and made chili but I change my plans because you advertised $1 pizzas without all the information in the advertisement. Not sure how long it'll be before I go back to your local domino’s pizza in my town..

Me and my wife ordered an order of dry wings with a side of hot and blue cheese dipping sauce. Our order arrived promptly and without error and we were excited about having some wings to enjoy with an awesome hockey game. The wings themselves were hot but overly greasy, but we ate them without hesitation and soon suffered the consequence. Very soon after the Flyers won an amazing 6-5 OT win against Dallas, we both had the sudden urge to vomit, just to purge the grease-fest that was brewing in our stomachs. The taste of zest blue cheese and (mild) hot sauce is not nearly as satisfying in this manner. We do appreciate the fast delivery, and at a much later hour than any other restaurant is open, but will not be making any rash decisions about ordering from Domino's again even if our team is tied in the third period and we're really hungry for some wings.

I'm 36 years old, I hated your pizza! There was too much grease, no sauce, & heartburn. No flavor!!! Just started buying it & liking it again. I made an order last week and no sauce at all. Then this week I made an order for 2, 2 topping pizzas. 1 pepperoni & sausage and the 2nd for pepperoni and cheese. They sent me 1 sausage and cheese and the 2nd pepperoni and cheese.. They only put a little sauce on it.. I called to have them fix it and to speak with a manager and they put another coworker on and he tells me that they are closing, they couldn't do nothing so to call back tomorrow!!!

This is regarding to a very pathetic experience my hubby & myself had at an outlet of yours in Chennai. Kindly find the details of my order below:

Would not accept my online order. Called the location, the staff was very rude! Sorry!

Today I ordered from Domino’s on my Samsung. I completed the order online and paid with my card. I then got a message to say that my payment had been taken but there was an error and to call the store. The lady I spoke to said they have not received my order or payment and it’s probably floating between banks and I would likely get my money bounced back to my account three to five days but I could reorder over the phone where they would take my payment again. I declined this as I already just had over 60 pounds taken from my account and I’m not sure if I will get this money back or when. Now I have no money and no food and will never use this system again.

Your Robertson Blvd. location in LA SUCKS! We had to order from this location as our regular location wasn't able to deliver and they are not a facility that allows pick up so we were basically forced to use this location. The quality of their pizza was SO different than our normal location - how is this inconsistency allowed? They were late with delivery, the pizza actually made us sick - it tasted weird (probably spoiled ingredients) and it wasn't even made properly as we ordered it online. We emailed customer service corporate and they responded and said the manager from this location would call us and they didn't. We had to tell corporate three times before the store called us and THEN they were rude and didn't offer any compensation until I requested it!

I want to complaint about the racist behavior meted out to me, while I was trying to place an order through phone today evening 25th-Jan-2014 at 8:30pm to "Domino's, Croydon Central, 203 High Street, Croydon Tel: 0208 681 2344". I called up Domino's at the above mentioned address & number to place an order for delivery. The person who picked up the phone was a bit rude. When I gave my order, he said it's going to take over 2 hours. When I asked the reason for the delay, he asked me to speak clearly. I repeated myself 3-4 times but he said, "Could you please speak clearly because your English is really poor".

I typically don't order from Domino's; however, I received a gift card. I ordered 2 7.99 pizza with 3 toppings and buffalo wings. The wings were the worst I ever had from any establishment - 50% skin, 25% bone, the rest meat. Very disappointed. The pizza was ok, nothing to brag about. It was supposed to have extra cheese, but looked like it didn't. The CEO gets on tv and brags about all the positive changes with his product. It's just words.

One of your staff, **, who is working in the Sheffield branch is collecting every day more than 15 people from Sheffield to different places to do a job of 8 hours, but he is giving them only 35 pounds per person. Today, he called everybody and he told us that if anybody from head office came to us, we need to say like we are getting £6.19/hour. I have all the recorded proofs to submit to UKBA if you haven't taken any action. I'm writing this because I'm working for that job for the last 4 weeks, but I'm getting only 35 pounds per day of 8 hours. So I lose £13/day. All are students and ** takes our blood by working. We know Domino's will pay as per UK standards, but he is earning by taking our blood.

One of your staff, Vijay **, who is working in the Sheffield branch is collecting every day more than 15 people from Sheffield to different places to do a job of 8 hrs but he is giving them only 35 pounds per person. Today, he called everybody and he told us that if anybody from head office came to us, we need to say like we are getting 6.19 pounds/hr. I have all the recorded proofs to submit to UKBA if you haven't taken any action. I'm writing this because I'm working for that job for the last 4 weeks but I'm getting only 35 pounds per day of 8 hrs so I lose 13 pounds/day. All are students and Vijay takes our blood by working. We know Domino's will pay as per UK standards but he is earning by taking our blood.

Last time I ordered pizza from Domino's, it was uncooked and doughy. The manager gave me a $10 coupon via mail for the issue that arrived two weeks later. I figured I would use the $10 coupon and try again since I've been ordering pizza from Domino's for years and never really had any issues until recently. Unfortunately, the order I received the other night was exponentially worse. For starters, one of the pizza boxes was smashed and a 1/3 of one the toppings was stuck to the top of the box.

On Friday, 19 April 2013 at 10:40 am, we ordered 2 medium pizzas with 2 toppings and an order of Parmesan Bites. We had been told over the phone that it would take 45 min. to one hour for the pizza to get here. We were okay with that. However, after about 90 min., we called Domino's back and asked about our pizza. At this point, we were told that they were having problems with the amount of orders coming in and it would take an additional 20-30 min. to be delivered. We called back immediately and let the person answering the phone know that it was unacceptable to wait that long for a pizza and we have not gotten the courtesy of a phone call to inform us about the tremendous delay. She asked what we wanted them to do, so we asked for a price reduction. She said she would have to talk to the manager. She came back to the phone and declined the price reduction. I asked if I could speak with the manager, but the person on the phone said that he/she was too busy to come to the phone.

I went in this morning to the Domino's at 3309 W University Ave, Gainesville, FL and ordered the above mentioned pizza and an 8pc boneless wings with ranch dipping sauce. I asked if I could pay when I pick up, because I was walking to my girlfriend’s house to get my wallet, which I had forgotten before I left for school. All was well. When I arrived to pick up the pizza about 15 minutes later, it was ready and waiting for me and a driver was coming in at the same time. The employee who made my pizza, DJ, asked the driver to ring me up because he was busy making a pizza. The driver rung me up and stated that the total was $16 and change, which I knew was incorrect because I come in every week to get the $7.99 3-topping carryout special, always pepperoni and extra bacon, and the chicken was only $5.99. The driver immediately realized the problem and informed me that I had been rung up for a 1-topping pizza plus 2 additional toppings. No big deal, I assume on normal days that's how a 3-topping pizza is rung up.

I will never buy any pizza from Domino's Pizza because their staff was not in good behavior. They have no sense on how to talk with customers. They're always abusing the customer. Also I went on 09/02/13 to Domino's Pizza on C-8 Vasant Kunj, New Delhi. There was an employee named ** who was abusive to me and he would not give me a pizza and he said me, "Get out to my store right now!" Is this the right method to talk with customers?

I placed a home delivery order online for a large Fiery Hawaiian Pizza from Domino's Pizza in El Monte, California on Sunday, January 20, 2013. Using a Domino's coupon, $5 in Domino's Dollars, and free shipping from Shoprunner, the total order was $8.99. I received an order confirmation email from Domino's El Monte Pizza Delivery stating the order was $8.99. As always, I paid the pizza delivery person in cash. I gave the pizza delivery person a $10 bill, she gave me back one $5 bill and two $1 bills, adding up to a $3 tip for her.

I got ripped off by Domino's Pizza at Kissimmee, FL. I paid by card but never got the pizza. I called them back but they called me names and hung up on me. I called back to see if they would void my order and the charges; I just found out three days after that they have made the charges on my bank. With three kids waiting from 11:00 PM until 12:00 AM and never getting anything, I had to send them to sleep with water and cereal. Everything else was closed and I was expecting a pizza night at the hotel room with my kids. What horrible service and employees - mostly the manager. After all that, they even had the guts to charge my account for the amount of pizza that I never got.

First, you messed up my order. Instead of boneless chicken, you sent me cheesy bread. When I called, after putting me on hold and transferring for 29 minutes, I asked for delivery since my husband dropped and left house and I couldn't leave because of the kids. You told me that you do not deliver at my address, although you are delivering at my address for the last 7 years. When I asked for a manager, the manager came and hung up on me without talking. I am very angry and disappointed in your service. You should be ashamed of yourself for treating customers this way. Shame on you.

Never again! I just ordered from Domino’s and the pizzas came half raw! They were not crispy, were very soggy and limp. That's not pizza! My kids didn't even like it! So I gave the driver 2 twenty dollar bills, and he was just staring at me. I hate when drivers look at me like am I supposed to give you change back? Yes! I was getting $8 back and going to tip him $6; very rude of these drivers! The pizza stinks, and I highly recommend never to order from them, especially the one in Malvern, PA!

The young male who took our order was very rude, did not sound friendly and was complaining when we asked him to repeat something. We asked him to repeat something because he was mumbling.

I placed an order with Domino's Pizza online and was told by the call-back person that my delivery would come in an hour. This order was placed on August 4th around 4:15 pm. Two hours later, I still had not received my order. I tried over and over to call the store and was put on hold every time for more than 8 minutes each time. After being put on hold, Abhishake ** picked my call and misbehave with me. I then got through to cancel my order.

I called to place an order and their employee directed me to another Domino’s across town. Then I called back and he was talking like he was tired and was not very responsive. I had to ask for someone else to place an order for him to finally take my order right. Hopefully, he didn’t do anything to the pizza. This will be the last time I order Domino’s.

I called to ask what does the steak sandwich has in it. The lady who answered was rude and she sounded upset to answer the phone or any questions. Anyhow, she told me to wait, put me on hold for 10 minutes and then came back and acted as if I had just called. I told her I was waiting to find out what does the sandwich have. She asked me, "Do you want to know to place an order or for future orders?" I said, “Excuse me?” and she repeated the same question. I asked her, “Does it matter?” and she kept asking the same question.

The pizza had hair in it on West Ryde Domino's! I have a photo.

I ordered two pizzas on 11th March, Sunday around 9:55 pm. Both the pizzas were supposed to be without meat. So I went to the store and paid the price for the pizzas and came back home. I opened both the boxes and we started to eat and it was a little bit dark and I didn't realize that one of the pizza had meat on it. I called the store and they were absolutely non apologetic and didn't care much and said, "Why don't you come in next 15 minutes and we will get you the pizza that you ordered?" As per my religious belief, we don't eat cow meat or pork and this pizza had the two kinds of meat on it. I would like to consult a lawyer and discuss about my options. Thank you.

I was at a friend's house for a party to watch the NFL playoffs and we ordered from Domino's at xxxx avenue. We placed the order at about 6:30 and after not receiving the order 45 minutes later, we called to check on the status of the order. The person we spoke to on the phone apologized and told us that our order was ready and that they were waiting for a car to become available for delivery. After about another 30 minutes, we called back and were told that the order was not going to be delivered because they do not deliver to our area.

I am hosting a party for the football game, and I called Domino’s to order food. I had ordered 3 large pies and 40 wings. The person who took my order told me it will be a 45-minute wait. It was over an hour and nothing was delivered yet. I called back and the lady that answered told me that when the driver comes my order was next out and it will be less than a 1/2 hour. It was about another 45 minutes later and nothing was still delivered. I called them back and than they told me that they don't deliver to my address.

Domino’s Pizza takes $2.00 for every delivery. This money should go to the delivery expert but the driver only gets paid 80 cents for the delivery.

Order a pizza and it never came. I asked to have it voided and customer service person called my house and didn't help me regarding the situation. It only made me more angry with his pompous attitude! I will never have anything to do with this company again!

Today, I visited Domino's Pizza for the first time. My order no is 18. I am a regular customer of Pizza Hut. As I entered Domino's in Kharghar, I was attended by Santosh ** and he took me to the counter where I was attended by Gurinder, who he helped me with the menu card to decide on the menu. Santosh took the initiative of giving me a table for 4 and took my order over the table.

They always give me a hard time about coupons when there is no expiration on any of them. Half the time, they mess up the order or don't give you much on the pizza. If there was another place close by, I would go there instead.

The male employee had me to repeat my debt card number, security #, and expiration # about 5 times. When he asked me to repeat the 16 number card again, I told him to forget it .He asked the people in the back ground to please be quite so he can hear. I have never had that to happen. Sounds like poor management, not the employee.

I went to the store on October 1, 2010 at 5:15pm to get pizza for my children. I was told waiting time was 15 minutes. I waited until 5:45 and then I started inquiring about my pizza. I was told it is not ready yet. I waited another 20 minutes still not ready. I started asking what happened to my order and no one answering me. At that same moment, it was raining and my children was at the bus stop. I went to my car and called and told the store to deliver the pizza at my home. I saw others doing it so I thought it would be alright since I paid for it already. I have waited until 9:45pm calling and was told they have many delivery for today. No pizza, no money back and my children was waiting for their pizza.

They doubled charged for taxes and delivery and never stood behind their guarantee and over charged me for their pizzas. I complained and went to their main office and filed with them and they keep on doing these overcharging and poor service. I just want all my money back for how and the way they treated me. They treated me like I was stupid and did not know what I was talking about.

on Feb 2/18/2010, ordered carryout 2 medium pizza w/chicken and mushrooms special for $13.15 at 7:06 pm. Ate pizza about 6 slices between 2 people and last night got up with pains to stomach and bad diarrhea, wanting to vomit. It was the only thing we ate. Very unsatisfied! What are they going to do about it?

I purchased a take n’ bake pizza from Dominick's Store in St. Charles, Illinois. As instructed on the box, it says to cook the pizza on the provided tray, I did that and cooked the pizza for a little less than the required time and the tray caught on fire and filled the upper part of my home with thick, black and grey smoke.

I went to purchase 3 pizzas. They have an advertisement that said 3 x $5.00 each. I wanted to order 3 pizzas. The salesperson said no, that they don't sell 3 pizzas; and that if I wanted the $5.00 deal, I had to purchase 4 pizzas. So I argued with the manager, and he refused to sell the 3 pizzas. I think this salesperson and the manager is scamming people in the neighborhood. This is false advertising. I had to purchase the pizzas in another location.

I love Methuen, and yet one thing I have not been able to find is Pizza that qualifies to have the name, pizza. We have these various crusts that range between cracker, to cake, white bread, but no actual crust. I'm not even going to start on the sauce aspect. The closest thing we have is Domino's and once a year or so I get one to see if there has been any improvement even there. I decide to check out the new online ordering system and found that until you get to the very, very end there is no way to know what the price is of what you're ordering so I abandoned that idea.

I have repeatedly requested that they not place flyers on my door. It is private property and this is trespassing. Because I travel for work often, it also is dangerous because it is an advertisement that no one is at home. They repeatedly tell me it will stop and it never does.

I placed an order with Domino's Pizza online and was told by the call-back person that my delivery would come in 1 hour. This order was placed on November 13th around 4:15pm. Two hours later I had not received my order. I tried over and over to call the store and was put on hold every time for more than 8 minutes each time. After being put on hold enough times, i then got through, to cancel my order.

I often travel for work and the flyer on the door handle lets everyone know that no one is at home. It is a significant security threat for me and my home.

We first ordered a dinner around 3pm and promised 30 minutes for our delivery, and after not receiving our order after 1 1/2 hours, called and received a surly response to our request for information on why our order had not come yet, as well as being told that it was we who had to be considerate of people making our food regardless of how late our delivery was.

This is the second complaint I'm submitting in as many weeks. I placed an order on Monday evening, February 16, 2004, spoke to two Domino's employees who displayed absolutely no sign of people skills and social etiquette. After placing an order, I received a message asking me to call Domino's. Confused to why there would be an issue,

On Sunday, January 28th at about 3pm, I began to call around to price compare the pizza places to get food for the super bowl. I went into my coupons and found a coupon for the above location. The coupon states Free Pizza when you purchase another pizza of equal or greater value any size no limit free delivery deep dish extra valid at Stead and Greenbrae locations only expires 2-23-01 That is the entire text of the coupon. They have been advertising a large pepperoni for 9.99, neither the coupon nor the offer indicates not good with any other offers.