
Domino's Pizza Reviews
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About Domino's Pizza
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Domino’s Pizza has specialized in pizza delivery and carryout services since 1960. The company features a customizable menu with various crusts, toppings, and specialty pizzas. It also offers side items like chicken wings, pasta and desserts to complement its pizza offerings.
Visit www.dominos.com/en- Good food quality
- Affordable pricing
- Order inaccuracies
- Long wait times for delivery
Domino's Pizza Reviews
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Reviewed May 27, 2021
I have noticed that when I order online, more and more items that are normally included are left out by default, for example, marinara sauce with garlic parmesan bread bites. It is a no extra charge option, but it used to be selected by default, so if you are not paying close attention to the order, it will be missing something you expect to get.
Reviewed May 26, 2021
Domino's Pizza Domino's Pizza Pittsburgh Pennsylvania... MOEL the manager. East Carson. He canceled our order because our telephone number had not been updated and the driver was afraid to knock on our front door. We live in a peaceful neighborhood and have spent thousands of dollars over 5 years with this specific chain. An hour and a half in to not receiving our order which included a free pizza, I called and he stated that the driver would be there in 5 minutes.
1 hour later I called back and he stated he will not deliver to my address again because the telephone number was incorrect and that it was a waste of HIS $40 worth of food for it to have to come back to the store. He didn’t care about our history, he didn’t care about the type of customer that I am, or that we tip heavily. He was very condescending and disrespectful. I told him it was much more important that my four children have been hungry for two hours and that it was not my fault that the driver did not knock on the door.
Yes, I forgot to update my telephone number in the app when I ordered, but the first time I called he did not state anything about my telephone number he only asked me to verify my address. He then went on to say that it is not 2020 and drivers are not knocking on customers' doors. He also told me that he did not care that my children were hungry. It is disgusting to have a manager such as him working for this company. HOPEFULLY he is a terrible representative of what you guys stand for. It is not just about how much money I have spent with this company, it is about my children, it is about principality and morality. He was very disrespectful and condescending.
Reviewed May 24, 2021
Love the parmesan garlic sauce! Please do more Noid commercials! Love it! He is hilarious in all your commercials. I'm very happy you brought him back. It signifies Domino's. I will continue to order your pizza.
Reviewed May 12, 2021
We ordered 2 medium 3 topping pizzas on line from 721 E 2100 S in Salt Lake City, Utah. When we got to the store we were given our order and we left. When we got home 5 minutes afterward and opened the boxes the pizzas were burnt and cold. They both looked like they had been made for several hours, and we were charge about $16 for each pizza. Will never order a pizza from Domino's again.
Reviewed May 8, 2021
The UPS store and the domino's seem like they share the same parking lot. My disabled husband and I had business at UPS, and were going to go to Domino's after. We parked in the handicap spot in front of domino's (they only have one). Upon returning to our car and getting ready to decide what we want to eat, one of their delivery drivers starts yelling at us, telling us that we can't park there because that's where they park. So, not only do they not care that a handicap spot is for ACTUAL DISABLED PEOPLE, it appears that they only have that spot in order to pretend to be ADA compliant. To be honest, Papa John's is much better, and the Richmond Papa John's never treats disabled people with disrespect. I know a big chain like domino's most likely doesn't care about the opinions of two people, but we absolutely refuse to eat at any restaurant that promotes hatred against disabled people or any other people.
Reviewed April 24, 2021
I had an issue with the delivery of my order. When I called the store for the second time following up on my the delivery of my order, the girl on the phone told me she would cancel my order and hung up on me. I drove to the Imperial Market store and asked to speak with the Manager Angel. She was completely unprofessional, passive aggressive and and couldn’t even in any part of our conversation provide an apology for the girl hanging up on me over the phone. I requested a refund due to the terrible service by when the girl hung up on a me and she couldn’t even offer a refund nor again an apology. She could care less. This store needs to be retrained on service because the three people I spoke with need to learn customer service.
Reviewed April 21, 2021
I'd ordered pizza from them several times and each time I got the pizza it was like uncooked dough. I'm guessing it was 2/3 cooked but not fully cooked. They offered me a free pizza. I wasn't going to take it but a few months passed and I decided to just use my free pizza promise which was due to my complaint to them about the aforementioned. I called to redeem it.. The woman said, "Well you cant get it." I thought you are kidding not only is their pizza the worst in town. They lie also. So I figured I should post the foul treatment. Btw I immediately orders from Pizza Hut and it was easily 20 times BETTER!!! AND I AM NOT EXAGGERATING!!! SO GOODBYE AND GOOD RIDDANCE DOMINO'S THE KING OF BAD PIZZA!!!!
Reviewed April 19, 2021
Ordered the 5.99 two topping thin crust pizza today. What I got was a hard as a rock, dry overcooked things that was supposed to resemble a thin crust pizza. It was disgusting. I am done with Dominos from now on.

Reviewed April 19, 2021
They never reached back out to me about my complaint as though I didn't matter. I will never use their company again. Lack of response to horrible product. I have never been treated this way before by any person or company in my life. That says a lot about how they treat you.
Reviewed April 10, 2021
I made an online order for the 2nd time and has gotten nothing but poor unprofessional untrained service both time. Here April 9, 2021, I placed an order online at 7:30pm and was expecting to get it in 50 minutes (this is the time frame Domino's provided) but I received nothing. So I called the store at 9:15 pm and the little lady started stubbing before she could tell me it will be 3 hours before I get my order delivered. She then stated there isn't any drivers and that my order is ready. I can come pick it up. This is so unprofessional and unheard of.
Then on top of that she tell me if she refund it will take 2-3 business day before my 50.00 is placed back on my card. So therefore, this is the 2nd time I have tried to give Domino's my business but to get disappointed. The first time I had to change my order down the street because the boy did not call to get information. I will never eat or order at this place again and I would not recommend anyone to eat or order from here either. Both locations on Germantown Parkway behind Sonics and on Highland in Memphis, TN is extremely terrible.
Reviewed April 6, 2021
We ordered a large pepperoni, sausage pizza with extra cheese and the garlic knots and garlic and hot chicken wings. The pizza was very greasy and the crust we order was to be thin and crispy, but instead it was limp and somewhat soggy. The garlic wings were not what I thought they were. They had some weird sauce on them and some of them taste freezer burnt. The only thing we did like is the garlic knots and I liked the hot wings they had heat but not so much heat that I couldn't handle it.
Reviewed March 30, 2021
I ordered at 8:21 in the evening. At 10:15 they said the order was complete and I never got the food. In my 65 years of living I have never ran across such a bad place to order food from. This is one place I will never visit again.
Reviewed March 22, 2021
I mistakenly ordered the Chicken Carbonara Pasta a Bread Bowl. I wanted it in a regular container. I am so happy for this mistake because the Bread Bowl made the Chichen Carbonara Pasta extra special. It is finger licking good and I will order this again!
Reviewed March 18, 2021
I called because my food was cold and not done right and was missing a few items. When I called I was answered by a woman named ** and she was very polite and nice and is resending the items fresh. She was more respectful and polite than any person I have called at Domino’s located at 5100 NC-87 S, Fayetteville, NC 28306.
Reviewed March 17, 2021
Ordered a Brooklyn style pizza and the crust was raw in the middle and the toppings were falling off. And it was so Greasy I couldn’t eat it. This has happened several times at the local Dominos here in Blairsville Georgia.
Reviewed March 17, 2021
This is the worst service. As far back as I can remember we have had so much trouble out of this store about our driveway. We have always communicated with the store ahead of time if it was going to be bad from weather. If it's drivable for ANY car we let them know. NO ONE HAS EVER GOTTEN STUCK. But on our most recent attempt to order the GM TOLD me that we would have to meet the driver at the top of our driveway! TOLD ME! Everyone has always been safe and made it out of the driveway. We have always been courteous to the drivers and tipped them well. We are not the type of people to put someone in a harmful situation for a pizza. I find this very unprofessional to be TOLD how to handle my order. Anyone that has DL can handle our driveway. There is nothing unsafe about our driveway. There is NO reason why a pizza couldn't be delivered to the door.
I don't appreciate the GM handle the conversation not the situation. There are drivers that complain thinking their vehicles will be damaged, if that's the case get a driver that will come down the driveway. Our driveway isn't that bad that every single driver complains and won't come down it and is fear for their safety. That's a bunch of **. Instead of exercising proper customer service he TELLS me the only way I'm getting a pizza is under his conditions. We will NEVER be ordering from this location again. And I will make a point to make it publicized of this horrific demand for service by the GM.
Reviewed March 7, 2021
Ordered a pizza and found out only after I ordered that it would take 2.5-3hours to deliver. Have I known that prior to order, I would not bother. Not only did they take my money, they also tried to deliver a 3 hour cold pizza. Shame on you, Domino's.
Reviewed March 5, 2021
My experience was horrible. Let me explain, I ordered the chicken Alfredo pasta with another pasta for my father. We waited, and waited, and waited. Up until we noticed that the food said “delivered” to my neighbors house. I don’t know why that would happen in the first place but it did. I was pretty upset cause we already waited a while for the food now this happens. We knock to see if the neighbors have our food. They do not answer the door. We thought well things happen, so we call Domino's and they say they’ll give us our food, but it will take an hour. I was already pretty upset but I accepted. We wait and wait for our food for it to just not come. I was beyond pissed. Who does that? I was angry, hungry, and disgusted at how bad customer service was. (Note don’t eat at Domino's. They're horrible). Never ordering here again. You guys lost a good client.
Reviewed March 2, 2021
I ordered the Hamburger pizza and the taco pizza, which I have order before at another location. The pizzas came burnt and when I opened the box the toppings came off. I had to scrap the cheese and meal off the box to put it back on the pizza. Needless to say, it became very unappetizing after that, and no one wanted to eat it, $40 for nothing. I also order the pasta which was fine. A few minutes after delivery I get this email saying "Well that didn't go as expected". Again Really! They offer 10% or 20% off my next order. What about a refund! I am not a huge pizza fan but I like the Taco pizza. But this was a total disappointment.
Reviewed Feb. 15, 2021
So concerned about the last two times I ordered pizza for carryout. The first was about three weeks ago, when I got to the place I could see the worker through the window with his mask down and picking his nose. I entered the store and when he grabbed my boxes I complained about this situation and he answered me "I'm touching the box and not the pizza". Incredible. The last Wednesday I ordered again and when I got to the store the worker and the delivery guy that had just arrived, both of them had their masks down to their chins. I expect changes to be made! Thank you.
Reviewed Feb. 13, 2021
I was parked outside - 4415 Imperial Ave Ste A, San Diego, CA 92113. Notification on my phone said my order was ready at 3:28pm. I walked in, asked for my pizza, after looking for it, I was told it was given to someone else, and another would be ready in 5-10 minutes. I voiced my disappointment and dissatisfaction. The manager - ** offered me a refund immediately, I said I am just not happy my pizza was given to someone else, she said. “I can’t deal with this, give him a refund." I said I just want my pizza, she said, "You have your refund, now get out of my store or I am going to call the cops."
I said, "Is the refund in my account?" She said it may take up to 7 days, I said, "It didn’t take that long to take it from my account and who pays for the gas I burned coming here?" Again she threatened, “Get out of my store or I’m going to call the cops”. I said, "Go ahead, call the cops, like I should be scared just because you are threatening to call the cops?". So I left utterly disappointed after this horrible experience.
Reviewed Feb. 11, 2021
I order pasta with Alfredo sauce, cheese, tomatoes, mushrooms, spinach, and onions. The pasta was hard, very little cheese, absolutely no Alfredo sauce or tomatoes period. A few mushrooms and two pieces of spinach. I wish you could post pictures. The first dish makes me think someone has eaten from the dish.
Reviewed Feb. 6, 2021
I placed a order at Domino's using their app, and when the app stated my order was ready approximately 40 minutes later I left my house to pick up my order. When I arrive at the store, I found out the the order was not ready. I will be going back to Papa John's Pizza.
Reviewed Feb. 3, 2021
We paid extra for extra sauce. There was such a small amount of sauce that we could not taste or see it. The toppings were not spread out but just clumped in small piles-- not very generous with toppings. Paid for extra cheese also not on pizza. Plus the advertised coupon price was not honored. This was at the Dominos in St Augustine on US 1 south. The employee could not provide information on up charges for pizza toppings as they did not have a price list nor is there one online when ordering. Dominos does not have a place on their website to rate customers' experiences --obviously they do not care about customers.
Reviewed Jan. 30, 2021
I made a mobile order and waited in my car until the app told me it was ready. When I arrived, nobody greeted me for about five minutes. While they walked back and forth eating some sort of bread and the manager complaining of somebody wearing jeans to work again. An employee shouted at the manager about her paycheck not “ going through”. I then had to call for help with my order while employees completely ignored me. Finally somebody opened a door and asked if I was picking an order up. I gave her my name but only received part of my order. When I told her, she had no idea where my other pizza was. It wasn’t even prepared! Then they completely ignored me again! After about fifteen minutes of waiting I had to ask to have my order cancelled. At this time they tried to give me my completed order, cold. I insisted on refund.

Reviewed Jan. 23, 2021
I ordered a thin crust pizza at 5:00pm for pick-up at 6:00. I arrived at 6, I live less than 5 min. away. The pizza was cold, not cool, COLD. Sausage had no flavor, same with mushroom. The only flavor was jalapenos. You get 2 stars cuz I was hungry. This was the first time in 10 or more years that I have had Domino's Pizza. The last time I got sick.
Reviewed Jan. 23, 2021
I just want to say I LOVE the Denny Hamlin Commericial! His reaction is priceless and the little girl is the CUTEST! I have got to watch it every time it comes on. In the world we live in today, this is a very refreshing! Thank you!
Reviewed Jan. 18, 2021
Opted out on selling my info when I created my online profile. They still sold my info and I get lots of junk every day from them and their friends. Delivery was fine last time in Rocky Hill, CT, but time before it took 1 3/4 hours to get my order delivered in Novato, CA. AND the girl on the phone had the nerve to laugh at me when I asked her about the policy of getting in an hour or less.
Reviewed Jan. 18, 2021
Pizza arrived cold due to long delivery time. I waited an hour to received my pizza, once it was out of the oven. Driver could not find my home. Light was on and explicit instructions were given. Once driver arrived, he said 'I have 2 hours to make my deliveries'. I'm confused by this.
Reviewed Jan. 9, 2021
delivery. We have ordered from here before but it has never been as good as it was tonight. Whoever they have cooking they need to keep, just wonderful tonight.
Reviewed Jan. 3, 2021
I've spent over about hour calling and the people at night have not answered the call. I have been calling from 10:50 pm until 11:35pm. No answer. I think after that. I'll just take my business elsewhere. Not worth the time.
Reviewed Jan. 3, 2021
I ordered a stuffed bread and had a over $3.50 on a gift card and gave them cash for the rest with a tip. The manager called me and told me to come back because the gift card doesn't have anything on it or he's call the cops. I explained I checked the card and have verification I can send him and he yelled, "I'm calling the cops on you." I returned to the store, showed them my verification of the amount left on the card and he said, "I'm so sorry. It went through." You yelled at me, told me to come back or the cops were coming to my house and didn't have the balls to tell me you reran the card and I'm good not to come back. I'm done with this, this was so disrespectful and rude! I had to turn around and go back which put stress on me which none of us need right now.
Reviewed Jan. 2, 2021
I order a pizza and wings from Domino's and they bring me a pasta and the wrong pizza. I tried to explain to the manager which started to give me an attitude and proceeded to hang up. I need to know how I can file for a refund
Reviewed Jan. 1, 2021
They offer on their menu 'specials' where any coupon you pick even if it's a 1 topping pizza they count ANY cheese that automatically comes on the pizza as one of the toppings you are ordering. So if it's a 1 topping Brooklyn cut pizza coupon guess what, even base cheese counts as one of your toppings so any you add are extra....So if you wanted a chicken pizza without cheese then guess what, you can use the coupon but for any cheese it's extra topping. Why offer a 1 topping pizza coupon if you're basically only offering it to be a plain cheese pizza. Also they have their mix and match option coupon that has 5.99 listed in coupon name but wait they change the listed price for that coupon to 6.99 even though in the name of the coupon it says 5.99 for it. They are trying to lie and mislead people that order from them every way they can on the menu.
Reviewed Dec. 30, 2020
I was totally disappointed. My pizza looked and tasted down right nasty. It looked like it's been sitting around all day and dried out looking. It was barely even warm. I called cause thought I didn't get my sides but I did, but I told the manager about the pizza being cold and nasty, he did not at all say anything about it.
Reviewed Dec. 28, 2020
Called for a delivery, after waiting over a hour I phone the store. The employee told me the pizza was all ready, sitting under the heater but it was going to be another hour since they only had 2 drivers.
Reviewed Dec. 20, 2020
I wanted to take advantage of their recent sale which was one large three topping pizza for under eight dollars so I ordered two of them here in San Diego for pick-up. One was a pepperoni, sausage, and mushroom, and the other was a sausage, mushroom, with extra cheese. When I got home, I prepared to have one slice of each which I did but both pizzas were extremely 'salty'. I thought that maybe it was the pepperoni on the one but it was both. They were so salty that I ended up giving them away to neighbors. My lesson was just because they're cheap or inexpensive, save your money because as the adage says 'you get what you pay for' in quality....
Reviewed Dec. 15, 2020
The call went smooth, the delivery guy was quick and so friendly, and the food was splendid! I want to give him a bigger tip! I am grateful that the only pizza delivery in town is also the best one! Can’t wait to order again! Thank y’all!
Reviewed Dec. 12, 2020
I ordered pizza through the app, I got the notification that it is already delivered although it wasn't delivered yet. Not picking calls also.. This is really unprofessional.. Maybe they should put otp service to ensure that your employee are not bluffing with you and customers both.
Reviewed Dec. 5, 2020
My husband and I have ordered from the Westfield MA Domino's and they have messed up our orders more than once and we never complained until the last time we ordered from them. Our whole order was a mess and so we did call this time because after all it's not cheap. They told my husband when he called that they would give us credit for a free order of wings so we called to place an order tonight and get the wings and they wouldn't honor it and "couldn't find it anywhere" and refused to give us the wings. Long story short, we won't go back here.

Reviewed Nov. 29, 2020
The driver was on side road with brights on in my eyes so I flashed him when he flew out of side road trying to rear end me so I tapped brakes. He flew up beside me into oncoming traffic cussing at me. So I grabbed phone and video him. I called the store in my area told them it was urgent and they put me on hold and finally hung up. That driver is a threat to society and a liability. And they could care less.??♀️
Reviewed Nov. 21, 2020
So, I didn’t even want to rate one star but unfortunately I had to. I am permanent customer of Domino's. Today, I went to one of their outlet for using the restroom and the manager denied it. I requested but they were so stern and didn’t even respect the condition of a female. They literally suggested to pee outside in open and locked their washroom. This was never expected from a literate firm like this. It's shameful and disappointing.
Reviewed Nov. 16, 2020
S. P road Gaya Domino's denied to provide every day value offer. Order number is **, date 16/11/2020. The reason the sales person claim is it was ordered from above. Is this the way you are looting us?
Reviewed Nov. 15, 2020
I was very pleased with the my order until I got to my boneless chicken. When I open the box up I was very disappointed. I had an 8 piece chicken nugget that I spent $6 on. The rest of my order was perfect. This was very upsetting.
Reviewed Nov. 4, 2020
I ordered a 12inch pizza and a pasta bowl. I found a long black piece of hair in my mouth and another hair attached to another slice of pizza. I could not eat the pasta bowl due to the thought of finding another hair. I have been a rewards member with Domino's always giving the drivers the max tip of 20%. To this date I have not received my refund and I am still having stomach pains.
Reviewed Nov. 1, 2020
I place the order at Domino's at 1801 Valley View Drive at 9:10 p.m. Saturday night. I use the tracker to see when when the delivery would be. I spoke with ** the manager a little after 10:30 wondering where my order was. ** tells me that they are two hours behind and so I asked if I wanted a refund would it go directly back to my card and ** informed me that it would be a few business days, so I decided to go ahead and wait for that order because it was my last 20$ but I asked ** would it still be fresh he told me that they would remake it so I said okay. I have no choice but to wait. I also asked ** if it would be here before 12:00 and he said it should be. No apology. He just hung up... Okay.!!
** the delivery driver showed up at my house at 11:43 without my order and claim that he had an order for number 30 in the neighborhood says he left my order at Domino's and that he would be right back. ** returned a couple minutes after 12:00 I believe, I have to check my phone log. With the coldest dried out pizza and barbecue wings that I have ever laid hands on in life, the pizza nor the wings were never remade and felt and looked as though they had been riding around in the backseat with ** all day long. I tell ** to touch the pizza so that he can see what I'm talking about. He proceeds to tell me that he will talk to his manager when he gets back. I tell him that that is unacceptable and I also tell ** that he can take that pizza the wings and the free coke back to Domino's, because that doesn't make up for mistake of pulling up to my house with somebody else's Pizza. I wanted a refund.
** then proceeds to tell me that he will speak with his manager when he gets back to Domino's. It's been a lot of calls. It's a lot going on and someone would call me. Now I knew that, that was a lie as he was saying it, but he did not take any of those things back, left them sitting on my porch, got in his car and drove off.... What in the entire hell is going on at Domino's and I used to love Domino's when I want pizza they're who I call. Let me not forget what ** said that they would comp my next pizza order. I said there will be no next pizza order so just give me my refund. I know that's not going to happen but I also know I will never eat from Domino's again. This has been the worst experience in my life with Domino's and there's no excuse for it. I have pictures of that bad order and I also took screenshots of all the times I called Domino's and got no answer.
Reviewed Oct. 31, 2020
After an hour passed and refused cold uncooked all the way pizza the manager used my credit card 5 times for online google purchases. My bank locks my card and I have place fraud charges on my card. He was the only one with my card information and I know he is the one that did this. The bank will be investigating. If you read the reviews on this location there is a problem and your information could be used after it is stolen for his personal gain. I pissed him off and this is how he repaid me. Do not give your credit card information to this location.
Reviewed Oct. 27, 2020
This Domino's has the best pizza delivery and customer service that I have seen in all of Greensboro! I have tried all of the pizza delivery services, and domino's was by far the best. They made our orders super quickly, and delivered them even quicker hot and ready. I will definitely be ordering from this domino's in the future!
Reviewed Oct. 26, 2020
Overpriced "Nothing Pizza". Very dry and tasteless. Waste of $16 if you ask me! Took too long for delivery and pizza was just YUCK! Nothing but Cheese and little tiny slivers of shaved beef and I think I actually saw a small chip of pepper.
Reviewed Oct. 25, 2020
I placed an order online on 10-25-20, the delivery drivers delivery, taking into consideration of weather, and very busy night, people called off leaving fewer delivery drivers available to deliver orders;(verified when spoke with the manager on shift, when I called to get credit on the items I ordered wasn't received). As the customer who paid for the order, on my end inquiring if the delivery driver was on their way; since, finding the addresses in bad weather, the dark and no porch light on, etc., can be a factor which isn't the drivers' fault), just as I was dialing and had hung up due to a driver being at the door, and I hung up before talking to the person. I had my door and porch door open, to make it easier to get the order.
The driver heard phone ring and I hung up quickly, and she snapped and stated, "oh were you calling to find out where I was?" "We were slammed tonight, and I had a double order!" I felt that was very unprofessional. Then stated she had hard time finding my apartment, (due to me living in a multi-apartment building). I stated I ordered online and in the note area, I said for driver to leave order on the porch table; (since it was a no-contact delivery and it had asked where to have the driver leave order), and gave clear directions on how to find an apartment.
I said it states that clearly on receipt. In front of me she rudely looked at receipt holding in air to see it in the dark and read what I had stated was fact. As a customer, I am paying her wages by giving my business to the company. I enjoy Domino's food and this was the first time this had ever happened to me. Additional, I gave her a cash tip. I will continue to give my business to Domino's in the future.
Reviewed Oct. 25, 2020
I ordered online for pick up it said would be ready in 16 to 26 min got there to pick up in 30 min not ready had wait 5 more minutes. Only 2 employees one had no gloves are face mask the other had no gloves. I threw the pizza in the garbage & bought me a burger. I won't be back.
Reviewed Oct. 24, 2020
We called in for delivery, they put it in carry out. After an hour of our pizza sitting there, they thought we should still take it. The 2nd time, we ordered hot wings and got chicken nuggets. So there will be no more Domino's coming to this house. Sad case of bad business.
Reviewed Oct. 22, 2020
I am very unhappy ☹️ with Domino's, about 3 times last week we placed a order for delivery, first time they forgot a item, then they told me they were going to bring it (NEVER DID), second time that week also for delivery, well DELIVERY DRIVER NEVER SHOWED UP, then we call and NO ONE ANSWERS BUT I CALL FROM ANOTHER PHONE IN THE HOUSE AND THEY ANSWER, obviously they they were ignoring our calls because they never even bothered to call and let us know about our order, when I finally spoke to someone he let me know that the driver called when he was at our doorstep and they canceled our order because we never opened the door which was a lie because our door was open and we were outside decorating for Halloween, THEY NEVER CAME. THAT'S WHY HE SAID THAT, then he gave me in store credit for 50.00$.
I try to order again the next day NO DELIVERY DRIVER AGAIN, TODAY 10/22 I place a order online for delivery, let them know it was for delivery and we have store credit, they call saying they don't see no store credit under the address or phone number and to call back around 5 or 6 to talk to the manager, but the lady I’m talking to is a manager, you would think she could do something about it.... (nope). I was so upset that I just hung up on the last!!!! ((They never come and deliver our pizza because they don't have a delivery driver and one just came to our neighbors, right in front of our home. That's just so messed up!)) I really thought I could count on Domino's for the week our car was getting worked on. A few words. Unprofessional, lousy, inconsiderate service!!!! WILL BE A WHILE BEFORE WE ORDER AGAIN..
Reviewed Oct. 22, 2020
My Sweetheart & I are very pleased with the quality of the service & excellent Pizzas from the "Domino's" located on Central Ave & Thomas rd. here in Phoenix AZ! We ordered 2 large Pizzas from them on 10/21/2020 using my mobile phone, order #1001, and they got EVERYTHING RIGHT! (I rarely make reviews & only when a business is extraordinarily outstanding one way or the other) Not only did they get our order Exactly as requested; Double Pepperoni, Double Cheese, Double Bold & Spicy Sauce on Garlicky Buttery crust along with a Double "Everything" Hawaiian that were Both Far Better than anything we've gotten ANYwhere since the "Pandemic Crises" started. FOR HALF THE PRICE! Thank You from Dave & Holly.
Reviewed Oct. 21, 2020
It was my daughter's birthday and I ordered pizzas for the party. It is almost 1 hr still we didn't receive our pizza, I thought it might be they are too busy so I called them, I was put on hold for 10 mins and then it got disconnected, then again I called them and again I was put on hold for almost 20 mins and the call got disconnected. If they are not able to deliver so just let us know. I will never ever order any pizzas from them..Made a very big mistake.
Reviewed Oct. 17, 2020
I ordered the pizza online from Domino's at 1046 Albion Road, Etobicoke and it was out for delivery at 12.28pm and I was waiting for it to come early as it was just distance of 2.3 km. And I tried to call at store 2-3 time but they not answered the call. And I received call from the delivery guy at 1.04pm so it's too frustrating taking long time to deliver as I have all the details regarding order and delivery guy name was **. Please look at this as soon as possible. If you want proof I have all the screenshot so.
Reviewed Oct. 12, 2020
I called to place an order, The lady answered and she already knew my name, she took my order and then said, "It's not fair. I know your name and you dont know mine." She then said her name was Cassie. She was just so nice to talk to..THANK YOU DOMINOS.YOU NEED MORE CASSIES.
Reviewed Oct. 6, 2020
Today the deliveryman refused to bring my pizza in. I called Seminary Rd store to complain, Jermail was rude and said he couldn't force the driver to bring it in and won't refund my money until 2 days.

Reviewed Oct. 2, 2020
I received an email giving me a coupon for a FREE Medium 2 topping pizza, for delivery only, online ordering only. I even received a reminder that the coupon was expiring soon. When I went online to order for delivery, I got an error when I checked out that my order didn't meet their minimum order to have it delivered - the cost of the "free" pizza was $1 less than their minimum, so I added a dessert. STILL didn't qualify for the delivery the coupon restricted me to have to use. I'd say the "free" pizza was only free if I spent MORE than the value of the pizza, plus their delivery fee, plus they wanted a tip for the driver. PIZZA WAS NO WAY FREE - FALSE ADVERTISING! THEY SHOULD BE ASHAMED. I canceled the order, and won't order again for quite a while.
Reviewed Oct. 2, 2020
Ordered 2 pizzas, can honestly say I have never been so disappointed in the product I received. Pizza had little to zero sauce...crust was dry and cheese was burnt. It will be a long time before I go back to Dominos.
Reviewed Sept. 29, 2020
We've had many issues in the last 6 months but today boy! We aren't animals to have our food left on the floor on trash day in front of the chair we leave for deliveries & stated on my order notes. So ignorant really. We've dealt with paying & not receiving an order & them closing, cold food, open boxes on hot days left with flies going in them. I'm so disappointed.
Reviewed Sept. 26, 2020
Made a mobile order, and waited almost 2 hours for food to arrive. When the food arrived, was not hot, and when I called to complain about it, the workers on the phone called me and my friend a liar. Very rude and disrespectful staff.
Reviewed Sept. 16, 2020
I ordered a pizza and wing special from Domino's on 109 Street and 84th Avenue and when I got it the pizza wasn't cooked and it was very very thin. No crust to it at all. The absolute worst pizza I've ever had. That's pretty bad because I've eaten at Pizza 73.
Reviewed Sept. 13, 2020
Today very bad experience. Never had this type of experience before. Usually I check my pizza to make sure it's correct, but this time I did not, actually I ordered premium chicken, mushroom and jalapeño Topping pizza For carry out. After coming home I saw they messed up the my Order and packed sausage pizza which Will I never eat. After calling them Dominos people were very arrogant and they were Telling it’s happen and very common. People never go out in this type pandemic situation, at least they must be some very conscious at this type of situation. Now I am afraid. How can we believe Dominos cleanliness and how safe it with Dominos?? I decide not to go once again to Dominos in my lifetime.
Reviewed Sept. 13, 2020
My complaint: I ordered three pizzas and received two. I immediately walked down and spoke to the delivery person who looked at me and said “well I only got two.” No apology, no thoughts on how to resolve the issue. Just basically tough stuff. I called the office and asked for a refund. They stated they could send another pizza in 30 minutes or I could have store credit. Food arriving 30 minutes after the others is useless as other pizzas will be cold. Store credit does no good because honestly, I’ve already paid and I don’t need to be beholden to order another pizza. We just don’t eat that much pizza. First I was told there are no other options, then the girl stated that they could re-ring the order but that would be a pain and they just weren’t going to do it.
When I said the only other option was to dispute the charge for the extra pizza that I didn’t receive with the bank and I was told quite rudely that she would “put me on the do not order list how’d I like that?” Then result is the charge Has been disputed with the bank. I’m fine paying with for the two pizzas. I am not fine paying the three pizzas one which I did not receive. I met my obligation to pay, the store failed on their end. It’s obvious they can refund. They just didn’t want to. I was left scrambling to provide enough food for dinner. Suggested solution: Refund and advise how you intend to address employee's unprofessional behavior.
Reviewed Sept. 11, 2020
I had placed an order. When I place my order I was very specific that I do not like nothing hot and the person that took my order that they understand but when I got my order my wings was hot. I called back and spoke to a manager and to me he did not care how I felt and he said it was nothing he can do. I was specific and still got what I said I don't eat. I think that was wrong. Thank you.
Reviewed Sept. 8, 2020
So Taco Bell finally met its match. Ordered the Chicken Taco pizza from Domino's yesterday and today my stomach has turned into a gymnastics class practicing rolls and flips all while the history of Pompeii is being re-enacted in my toilet with Mt. Vesuvius being played by my butt. Fun times!
Reviewed Sept. 2, 2020
Of all my experiences with Domino's over the last 30 years, the erosion of service and quality is at an all time high. Nowhere is this more evident than in the Mt. Washington Cincinnati location. During my last three visits I was which were all during the last two months, I was issued "your order will be ready for pickup by "such and such" a time via text message. The first time I waited 20 minutes standing in the lobby. Obviously the pizza hadn't even been started by the time I arrived. Nonetheless I sucked it up, waited, paid and left. The pizza is what it is, nothing great expected and certainly no surprises when nothing great was received.
The second time exactly the same issue however this time after a 20 minute wait the pizza came out wrong. Fool me once the saying goes, so I asked for a refund and after a protracted discussion with the "manager" (who had to call the owner) was issued a refund. I took the food anyway and it was again what it always is, mediocre at best. Last night I ordered, gave them an extra 10 minutes, arrived and guess what, still no food. That's right. It wasn't even in the oven but naturally they didn't tell me this until after I had paid. I was apoplectic ! I told them to cancel the order and issue me a refund on my card. "We can't do that." I was told.... WTF!?!? What do you mean you can't do that.
I instructed the "manager" to call the owner and get my refund. The "supervisor" informed me that their "system" doesn't allow refunds to be issued by the store personnel. I called AmEx and stopped the charge through them. Domino's, I'm done with you. You know what they say about doing a good job? Of course you don't... Well, if you do a good job, the customer will tell two people. However, if you do a bad job, that same customer is going to tell everyone they meet.... And so it goes.
Reviewed Sept. 1, 2020
Ordered 3 Medium 3 topping pizzas for $7.99 each, online (glitch in their online system). They charged $13.99 each. Called to tell them about it. But the manager refused to even credit the difference or refund the difference. Even though the coupon said 3 medium 3 toppings for $7.99 each. So BEWARE when ordering online. Make sure the numbers are correct. As for me or my family never ordering Domino's pizza again.
Reviewed Sept. 1, 2020
The Domino's in Wasilla is dumb. I live 6.2 miles away and they tell me they can't deliver after doing it many times before because it takes 30 min to get to me. **. It takes 10 15 if you stay below the speed limit. They didn't want to be bothered which is not good for a company.
Reviewed Aug. 29, 2020
Ordered 3 pizzas, 2 orders wings, 2 pop. Food arrived on time and was good. After tipping driver $5, order came to over $92, which is way overpriced. Wouldn't expect to pay $24 for a 14 inch pizza from Domino's, but did.
Reviewed Aug. 19, 2020
I tried to get some late night pizza delivered to my room and after an hour and a half I still didn't get no pizza. I called multiple times and even stood outside my room for 45mins and still no pizza.
Reviewed Aug. 12, 2020
The estimated delivery time was 37 minutes, which was the only reason I ordered from them after driving all day. I was tired and hungry or I would have just gone out for a real meal. I ordered at 7:19 pm, and fully expected my pizza to arrive no later than 8 pm. At 8:45 pm, I was still waiting on my food. When it finally did arrive, it was unfit to eat. I had ordered a thin crust pizza, which is nasty if reheated in the microwave. I sent a complaint, but the management of the Asheville Domino's could not care less. I don't want another pizza, I want my money back since I ended up just throwing it in the trash and going to bed!
Reviewed Aug. 3, 2020
Your Domino's Store: Domino's #7822 665 E Los Angeles Ave. Simi Valley CA 93065 805-527-7493 Delivery Time: Approximately 26-36 minutes. Order Details Order #: **. Date: 07/29/2020 7:15PM. All I had to eat that day was a piece of toast. For dinner I ordered the New York cheesesteak and Chicken Parmesan sandwich along with some other items. I ate half of each sandwich. Later I started having pains in my stomach and intestines, sweating and then chills. I checked my blood pressure and it was elevated along with my heart rate. This lasted for a day and a half. I actually thought I had the Coronavirus until it went away and realized it was food poison. The reason I am writing this review is when I called the main office and told her what happened she said "have a nice day and hung up." I guess they don't care about my business anymore. I would order at least once or twice a month. Not any more.
Reviewed July 31, 2020
I Ordered two pizzas from Domino's Pizza on Randoll Mill Road in Arlington, Texas Store Number #6903 on July 21, 2020. Upon receiving the pizzas they appeared to have no problems. After biting into one slice I noticed a really doughy texture that did not appear right. Upon closer inspection I noticed the pizza dough was not cooked directly under the ingredients. The person that was spoken to on the phone said he had spoken to the manager and it would take an hour and a half to get a replacement for the 2 pizzas that were not cooked. He also told me that I would have to physically drive to the Domino's store and bring back the pizzas that they had undercooked.
This was totally unacceptable as I was not about to bring my children up to the store during a pandemic just to get a couple pizzas that they did not cook properly and could have possibly made myself and children sick. This incident makes me question the health practices of the employees of this store. You would think that during times like today with health and safety being of utmost importance that at a minimum some kind of quality assurance could be done on products before leaving the store. The store employee said they would offer a refund and to this day no refund has been posted to my checking account.
Reviewed July 24, 2020
Serving Undercooked Food that puts Consumers Health in Danger and then, refusing to take responsibility and provide a refund. I ordered from the store location# 5711 on Campbellton Road in Atlanta, Georgia. I paid $61 for my order. This location is less than 1 mile from my Home but they always take close to 2hrs to deliver my food. When I finally received my order. The Veggie Pizza was cold and very salty. The Chicken Wings were undercooked and pink inside. It looked as if they gave me one scoop of pasta because it was spread so thin and in one bite I could see the bottom of the container and the container looked empty. They did not provide me with the correct dipping sauce that I paid for.
I tried to give this location the benefit of the doubt and still work with them but this was the last straw. On previous orders, they have:
- Sent me pizzas that were not cut into slices.- Driver ate some of my wings and didn't give me the amount I paid for.
- One time, my pizza had crust broken off of it as if someone ate a piece of it.
During all those incidents, I never complained but this was just the last time that I am dealing with this corrupt organization. I called the property directly to explain my situation and spoke to a Rude Cashier that refused to give me a refund and said their Manager was not in the office to give me a refund. I found out, they lied about who was the Manager.
I called the Corporate Office and waited for hours to speak to a Customer Service Rep. After waiting on hold for an Hour, I finally got a person but no one said a word on the phone as if they were on mute and I said "hello several times but received no response and they wouldn't say anything. They just sat on the phone for a long time until I hung up. So I had to call back. I have this unprofessionalism recorded.
I use to order from them like every other week but this was the last time. I remember the commercials of consumers reporting the drivers bringing them smashed pizzas and not receiving a refund. This is awful. I want a Full Refund because I COULD HAVE GOTTEN SICK FROM THOSE UNDERCOOKED WINGS and I have pictures of them. They need to be more careful regarding consumers health especially with Covid 19. They are contradicting themselves with their false sense of social responsibility... They are requiring that their drivers do contactless deliveries for "Health Risk Prevention" yet they are serving UNDERCOOKED RAW CHICKEN to Families and Children which is extremely dangerous and puts a lot of consumers health at risk. Serving Undercooked Chicken to Families can lead to serious health issues.
Before I contact my Attorney with the photos of the Raw Chicken they served me which put my health at risk. I would like a FULL refund as soon as possible. I have reached out to Domino's Chains of Command and received no refund. I called the store directly, I contacted their Corporate Office, I even contacted their Social Media Platforms and No Result have been produced and I still do not have a refund.
Very disappointed in this Company because I have ordered a lot with them in the past and even though they always messed up my order, I still tried to give them chances but this is it. I will Never Order from them Again. It should not be this hard to get my refund for some Undercooked Food that could have killed me. I did not pay my money to be poisoned. I am a Blogger and will be sharing my awful experience with my audience. I see a lot of Youtubers promoting Domino's but I am going to tell the truth about this awful Company and their Poor Customer Service that do not provide refunds even if they put your health in risk.
Reviewed July 23, 2020
Maple store is rude on the phone. They say you are the cause if there are issues. When you write in to complain to head office no one contacts you. Delivery people were not wearing protective gear, when I complained they said I was wrong.
Reviewed July 14, 2020
Pizza ordered was a thin crust extravaganza, substituted chicken for Italian sausage and spinach for green peppers, and added tomatoes. Pizza arrived cold, burned edges of crust, burned spinach, probably a half dozen pieces of pepperoni, and no ham. There was maybe a teaspoon of dried out chicken on the pizza, and so many tomatoes on it I think they were trying to cover up the rest of it. I have people to feed that ate it begrudgingly, but it was nothing short of yucky.
Reviewed July 11, 2020
I called and ordered 2 pizzas and 2 stuffed cheesy bread. I said to the guy that I did not want jalapenos in the cheesy bread just bacon. He says ok and repeats it. It gets delivered. I cut into the cheesy bread and there is jalapenos and no bacon. I call the store and tell them what happened. He calls the guy over and says, "Did you make this, very unprofessional" and then he puts me on hold, he then says he will give me a credit for 2 cheezy breads on my next order. That's it. He says, "Thanks" and hangs up. I will not ever be ordering from Domino's again. Very unprofessional and truly don't care about the customer. This was the Ambler PA site. I paid 59 dollars for a dinner I can not eat.
Reviewed July 2, 2020
This store has an employee issue. Both times same person involved. 2nd time forced to call in my order due to android app not working again. Asked for well done pizza. I more than than sensed attitude with that request. Neither pizza or parm bites were done. Didnt bother calling store on the issue again to have same person involved both times to be one I would have to speak with.
Reviewed June 29, 2020
I've paid over RM100 and the pizza never came. I tried calling but to no avail because the answering machine said "due to social distancing, we do not provide phone services". I know it's 2020 but social distancing means physically distancing and not talking in PERSON, not through phone, COVID is not an online virus! I called the HQ and they said that we will get a full refund in 2 weeks' time. It has been almost 2 months and they said that they are still "working" on it.

Reviewed June 22, 2020
I use to love Domino's however within the last year the product has gone downhill along with customer service. 2 times I have order from this store in Destin Fl. it will be my last. First time employees were rude and pizza took over an hour. This time it took 1.5hrs and pizza wasn't even done all the way. For the price I pay, $20, the quality is very poor. I've finally learned my lesson!! Thanks.

Reviewed June 22, 2020
Ordered a coupon deal from Domino's 6/21/20, order showed up incorrect, after calling the store, responsibility was denied, higher-ups denied responsibility, I I suggest you find another pizza delivery service. Domino's has failed.
Reviewed June 12, 2020
I placed an order at Domino's Pizza on May 31, 2020 at the Upper Darby location in Pennsylvania. I placed an order around 3:50 pm. At 5pm, I called the store to see where my salad and 8 piece wings had left the store. The guy that answered the phone told me that all orders had already left the store and that they were closed. He did not even bother to verify if my order was among the orders to be delivered. I waited for what seemed like forever for a product that I paid for. My food NEVER came. I called the store multiple store and filed a complaint with the company directly. No one ever responded to my concern. I will NEVER EVER order from Domino's again. They are thieves.
Reviewed June 11, 2020
They are emailing me and texting me any for "Order two items for 5.99 each from the listing of pizzas and more". But when you select two items the price is more than $5.99 for each. Is that kind of business good for Domino's Pizza or Its customers?
Reviewed June 8, 2020
I walked into Domino's Pizza on Saturday around 5.30 pm at YELAHANKA new town Bangalore on 6th June 2020 and when I ordered pizza, reception guys were reluctant to take order and insisted only payment via Paytm is accepted and no cash, no credit card and no other payment is accepted. I am not sure if the guys working in Domino's are aware of any online and digital payment or they do want to damage the reputation of the company. Please check. I am a customer who went to buy Pizza for my Kids.
Reviewed June 8, 2020
Today Was the only bad experience with quality of pizza. The Domino's location I go to is very consistent but today's pizza was like a new employee first day very thin and dry but everyone is allowed a pass! Lol we will see next time.
Reviewed June 1, 2020
I have been a very happy customer for Domino's for last 17 years, enjoyed the Pizza of Domino's with my family everytime I ordered, but that cannot be said for my last two orders, specially the one was placed today 31/05/2020 at 8.09PM (order no **), by my friend in Sheikh Sarai store, which needs to be delivered to my home in Mahipalpur, CRE at the counter took the money from my friend and said the pizza will be delivered at the mahipalpur address, after few minutes, I received a call from Sheikh Sarai store, stating that the pizza will be delivered to you from the nearest store in your area, we agreed, we waited for one hour, as I received a message stating the pizza is delivered already, then I called the Vasant vihar store to confirm the status, and then the horror started,
I called one person, he gave me another number, that number was giving a message of "not in use", called the person back he gave another number, this person gave another number,and this kept going for about 30 minutes, then one person told me that they didn't receive any order and told me to confirm the order with the store where the order was placed, I called sheik sarai store, now this person gives me a new story that there was rain etc etc, the order was placed and transferred by the manager, maybe there is something, he will check, and in doing all this already 2 hours were passed,
When I confronted the person about timing and I told him how hungry I was, and I was counting on the Pizza only, he said give some more time he will call back, he called me back, just to tell me that if I agree the Vasant vihar store will deliver the pizza in another 1 hour 30 minutes, I got pissed by this statement, and when I said that I will write a review regarding it, the guy on the phone said "you can do whatever you want" but if you want the pizza to be delivered tell me, else I can't help,
Now I want to understand from you, if you and your team is not capable of handling a simple transfer of an order, why it is allowed, and do you even follow what you say in your advertisements delivery on time guaranteed, and there is no sensitive approach even when you are wrong, at 10.40 I again received a call stating that they will deliver the pizza and this gonna take around 1 hour more, how ironical that you keep advertising 30 minutes delivery or free, you must be saying that in joking.. you are not serious about your motto.
I was even told by one of the shift incharge that their RM will call to sort it out, his RM name was "SUNNY" but no one called so far.. and you believe in service.. I think the sales have Driven you "MAD", so far I have been telling my friends to go for Domino's Pizza, but now and on I will name and shame you DOMINO's, as you don't deserve it.. I received the PIZZA at 11.35pm, which was ordered at 8.00PM, GREAT JOB DOMINO's.

Reviewed May 22, 2020
We had a small get together with some old friends and we decided to order a pizza. We ordered a large thin crust veggie pizza and we were charged $24.95 for the pizza. We were charged double for the price of the pizza but because of the Corona Virus we paid it. We ordered bread sticks, two salads and dressing for the salad. We were charged for each dressing cup which was $3.00 for each one plus the drivers tip $5.00. The total cost was $57.00. This pizza shop is located in Kentucky and we paid double for the order but because of the Corona Virus we paid it so we could have food for our friends and us. We will never order again from this business because we were overcharged!
Reviewed May 16, 2020
My order has been wrong for the last three times. I will never order from them again in life. I called after I ordered online to verify my order to make sure they had it correct. Nevertheless, it was still wrong. My granddaughter loves pizza. It's the only reason I have continued to order. My mistake. This location is at 515 N Galloway Ave. Mesquite, TX 75149. The GM is **, and the # is **. The service is absolutely horrible.
Reviewed May 15, 2020
With this pandemic situation, I'm ordering too much online for delivery and Domino's never let me down (sorry Pizza Hut). Here in LA, the traffic may get very hectic but the delivery was done in 25 mins which I was expecting 50 mins. Great job Dominos!
Reviewed May 11, 2020
I called to order pizza for my family which we hadn't done in sometime so I didn't have any recent coupons. When I called I asked the person on the phone if they had any specials going on that evening related to what we wanted to purchase. He was kind of rude and said there was one deal that was going on but it was for pickup only. At this time my house is quarantined because of Coronavirus so that wasn't an option for us but I asked if there was anything else related to our order that could help with the pricing and he basically told me either order or don't... 2 days after we ate their Pizza I got a flyer in the mail and the specials going on related to my order. 2 days prior I could have saved over $25!! Which at this time with no one being able to work in the house due to the Corona virus I was very upset.
I tried to place a review on their website but it just kept kicking me out...they do have a good product but I literally spent $60 for two pizzas and some lava cakes!!! That is just unjustly and grossly overpriced. Will think twice and will be a while before we order from them again. Because on top of that when they did come deliver my receipt only had the total on it. It wasn't itemized at all so that I could see what I was charged for each item purchased.
Reviewed May 1, 2020
I had an issue with my delivery and order, something another organisation might just apologize for and sweep under the rug, but Domino's Pizza went above and beyond to put a smile on my face. It's wonderful to feel loved and appreciated.
Reviewed April 9, 2020
Had pizza from Domino’s last week, take out as they do not deliver to my address. They emailed me a coupon for a free two topping pizza with my next order. I went to place the order on the app so I could pick it up and it popped a message saying coupon for delivery only. I called to ask manager how I could redeem coupon since they do not deliver to me. He stated he has never seen Domino's send a coupon delivery only. I gave him the coupon code and he looked it up and simply said there was nothing he could do, he could not accept the coupon. I had to do it online. I asked, "Can I order online for delivery but you will know I am coming to pick it up." He said I had to put in an address and they had to deliver. He did not even offer a hot spot to meet. Seemed very incompetent and not willing to help a customer. Domino’s lost my business.
Reviewed April 6, 2020
I ordered a pizza online. Took one hour to get it. That was before coronavirus. It was not hot, warm. MOSTLY BREAD. They charge $3 extra for delivery, then you have to tip the poor delivery person. A cheap warm piece of bread winds up costing $20 and you wind up tossing it in the garbage. Not worth the money.
Reviewed April 5, 2020
Placed an order through their website (03/30/2020 order #**). I have had a pizza account with them for years. They delivered someone else's food. I called and complained. A "manager" offered me store credit. I said I wanted a refund. I was getting nowhere on the phone so I took the incorrect order back to them, along with my receipt of what the order was supposed to be, to prove they messed up. Manager just kept saying I'll get store credit. Made her throw the order in her dumpster because I didn't feel like filling up my garbage bin with someone elses food that I did not order.
5 days later I'm trying to get them to replace the order, I got receipt, I got the order number, explained what happened, no one knows anything, eventually a very unprofessional "manager" tries to tell me the credit must be under a different number. I got the receipt showing my phone number on it but they say the credit is under a different number so they can't help me and hung up on me. They robbed me of 27$ and could care less that I have receipt and brought back the food as proof! Was told "that's too bad."
Reviewed March 23, 2020
I walked in to pick up my order and when I discovered after opening the lid, there was no pepperoni on the pizza. So I asked the cashier who was in front of the register if we could add pepperoni to the order and he said that they do not do that. I understand why after the explanation and I thanked him for it and proceeded to plan “B” to see if they would simply cancel my order and allow me to place a new order for the pizza and get what I originally came to pick up for my friend. Before I could finish asking the new cashier who was now Oscar, Oscar informed me that I would not be able to order at any Domino’s store because I canceled the order. So I said please cancel the order and left the location.
After speaking with my friend, he said go ahead and pick up the cheese only Pizza and we can add Pepperoni at the house. I get that Oscar wouldn’t sell me the pizza, I don’t understand why he wouldn’t assist me to get the order anywhere close to correct and why he needed or stated that I was not allowed to place a new order. I would have purchased both orders and would have left as a customer with what I needed. Instead he needed to impress his power of final word during the canceling of the original order and lose a customer for life. Sorry for your staff’s actions Domino’s. I hope your staff gets it correct for the next customer. I guess even during hard times all over the world, people still feel a need to be right rather than correct.
Reviewed March 21, 2020
I ordered my food online at 8 it is now 11 still have yet to receive. Shamera apparently is my cook but she took too long. They said approximately 58-68 minutes then changed it to 85-95 minutes. When I called it was playing in the background and no response. All I can say Never Again.
Reviewed Feb. 28, 2020
Waited two hours for my pizza order at 4:20. Didn't get here until 6. Then pizza was NOT cut at all. I took picture but don't know how to post here. Driver said store was busy. Turns out that was a lie. THE END.
Reviewed Feb. 25, 2020
Domino's came on time and HOT!!! I have never ordered a pizza that arrived so hot and delicious. This was for a work event and it went well due to this scrumptious pizza!!!! I ordered the pizzas with extra tomato sauce and well done, I highly recommend doing this with your next order. You will not regret it!!!!
Reviewed Feb. 23, 2020
The worst company to order from! My order was canceled and they didn't even bother to inform me. I ordered at 9 and at 10:30 I found out that my order was cancelled for no apparent reason. So, around 11 at night we didn't have anything to eat! I am never ordering from this place again.
Reviewed Feb. 22, 2020
I am a widow and live alone most of the year. Today I had a craving for pizza and was placing an order for pizza and side of stuffed bread sticks with Domino's. I used the coupon offer and when I went to check out it was trying to get me to buy soda (I don't drink soda) or desert which I really don't need. When I hit continue to check-out it says I haven't reached my $16 plus minimal for delivery? Seriously? How ridiculous as the food I ordered would last me for days as it is, some of it probably frozen for future cravings. That was a crazy high minimal in a State that has a lot of elderly living alone. You lost my business for sure! I chose to have a bowl of cereal for dinner rather than be forced to buy food I didn't need or want.
Reviewed Feb. 18, 2020
If I could check no stars I would. We ordered our food and received it in a timely manner. Well 1 item we ordered was a salad with ranch. How can you eat a salad with no dressing? You can't. And no I don't have any in the fridge so I call back she said she sending 1 out. We wait 47min. I call back. She said, "Oh well no one told him to bring you 1 so you're not getting it." Well my words was, "How the hell you telling me I'm not getting my ranch? Come on people .50 ranch." She hangs up on me. I call back and demand a name of someone higher than her and she refused. Her name was Stormy. She says she isn't allowed to give any info out. Since when not know a mgr of a restaurant not allowed. We order there a lot and we have never been treated so rudely. How do you allow managers to act like that to faithful customers.
Reviewed Feb. 15, 2020
After ordering home del. I watched on Domino's app tracker my pizza being prep for over thirty 30 min. I called store to find out what the holdup was. Was told by recording for 10 min someone would answer then was hung up on. Called back, got into my car, drove a mile to store 2734, walked in with phone recording playing, was ignored for several min with no one in front of me. Finally someone asked what they could do. I ask why it takes so long to prep a pizza. Or answer phone. Was angrily by manager. They were too busy. I said that's no way to run a business, cancel my order and I no longer would be a customer. Was told that was fine, he don't need my business. I've been a Domino's Pizza customer for 40 years but never again. Their pizza is average anyway so big lose.
Reviewed Feb. 12, 2020
I have little ones I cannot leave alone. I am a single parent. If I order out I expect my order to come to my door. Not for me to come to someone's car. If you're not comfortable then you shouldn't be making home calls!!! It does not make sense.
Reviewed Feb. 5, 2020
Horsham PA store; barely any sauce but ordered extra, small amount of expired toppings, burnt, and a tip without consent. Upon complaining the apathy was apparent. Corporate also did nothing to refund.
Reviewed Feb. 1, 2020
I ordered a pizza and a sandwich; I received a sandwich and chicken nuggets. The delivery insurance is non-existent. This place can NEVER get an order processed correctly! This is not rocket science. SHAME ON THEM!
Reviewed Feb. 1, 2020
Today (1/02/2020) one of the horrible experiences we had with the customer care of Domino's Pizza. An order was placed at 6:15 pm through Swiggy for GARLIC BREAD. The Swiggy customer care Says that, "The domino's people have their own order service so we cannot confirm on the delivery time." It's like I have got my money. Go to hell and check for your order yourself. When you can't provide service properly shut yourself down. We later called the domino's to check.. They say it is on the way...Sir for about 4 hours now. Pathetic. Why don't Swiggy as well as domino's close down if they cannot give proper service. I shall never order through these again. Be ready to keep yourself waiting if you order from any one of them. Good luck folks.
Reviewed Jan. 30, 2020
This Domino's Pizza has almost always been sketchy or weird. I placed a phone order. I went to get it. She rung me up. As I waited a worker was sweeping the floor and, staring sweeping and staring sweeping and staring at me, get it. It was weird. I mean what? What are you looking at. Anyhow did this childish acting male idiot want a free pizza from me. Then finally my order was ready, again the weirdo was watching as I received my order. Seriously what are you looking at ???? holding the broom. Do you work. If so work. You are weird and crazy and lazy. Where's your supervisor. Anyhow this Domino's is okay. As for the strange workers I can't say much, get new employees who are polite. I don't care. People should act their age, and not act childish and inconsiderate.
Reviewed Jan. 30, 2020
On Jan 24, 2020 Being a vegetarian person, I ordered 2 Mediterranean veggie sandwiches online, so I picked up the order and go straight to my home. Unfortunately, as soon as I reached home I saw that there were meat inside my both sandwiches and then I have to travel all my way back to Domino's store quite (5 miles). Then the staff double checked my order and said it was a mistake on their part. This doesn't happen for the first time, so this time I thought to write down the review so that every customer should check their order first before leaving the store.
Reviewed Jan. 29, 2020
I am very upset that I did a carry out order and drove all the way home without my whole order. I live 30mins away from the store. I called and told them that and she tells me that they can't look up my order to tell if I didn't get something or not.. Just ridiculous.. will not be going back to Domino's.
Reviewed Jan. 29, 2020
My son and I went to the location at 2716 Virginia Beach Blvd in Virginia Beach, VA on Sunday, January 19, 2020. Although the store was still operating during its posted hours the door was locked. My son rang the doorbell and knocked on the door and the male kept working as though he did not hear him. I told my son to return to the car. The male then exited the store and went to his car and then went back inside. He did this twice. Then a second male appeared. I called the store while sitting in my car and the second male answered the telephone. I told the second male what happened with the first male. He apologized and said we could come in to place our order. I refused. I told him I would be making a complaint which is what I did later that day.
I called the Domino's customer service number at (734) 930-3030 and filed a complaint. I spoke to a customer service agent by the name of Stacy. She stated if someone did not get in touch with me in three days to call back. I waited nine days and when no one had reached out to me via e-mail or telephone I called the customer service number again. I was apologized to for the fact that no one had contacted me concerning this matter. I was told a $20.00 gift certificate would be e-mailed to me right away concerning this matter. I was also told that I would be given the telephone number for the district manager so that I could make a complaint to that person myself. I refused to do so.
I then asked what they were going to do about it and I was told "they were closing the matter and to accept the $20.00 gift certificate and that the complaint would be forwarded to the team." I asked "what team?" Turns out it is the same team that was in the location where the incident happened. I just checked my e-mail and the $20.00 gift certificate is not there. This organization is not concerned about resolving customer issues. They are lazy and they lie. Please do not patronize Domino's.
Reviewed Jan. 28, 2020
I order a pizza was 32 $. I give him 50 dólares bill! He say I don’t have change, I asked him how you don’t have a change, it’s your work to bring a change when customer order online pay in cash. It’s your job to look and bring the change, his answers are, "Dominos is slow!!!!" So I get from my friend 40 dollars 2 20 bill! Again expect my change, again no change. Dominos is slow. Wtf is wrong with this People???? They think I’m ** rich!??? Dominos better you interview your employees before hiring them. It’s make a lot difference, and the last time a driver can’t find my address. He told me he can understand the GPS, simple thing. I spent more than 30 minutes waiting for my order and with the phone talk to the driver give him step by step until he arrived... Thanks for your horrible delivery service.
Reviewed Jan. 25, 2020
The executive took my order at 8.30pm, then gave me a call that there is a power cut issue so the delivery may be a little late. I specifically told, very clearly DO NOT COMPROMISE IN THE QUALITY OF THE PIZZA. He assured about the same. Then he called me after 10 minutes that the power cut may take long and asked if I would like to cancel. I said ok go ahead and cancel the order. Then 3 minutes later he calls me up and says. "Sir your pizza is ready, shall I come." I asked, "How come you prepared it so fast?" He said, "Sir the issue was fixed." I said ok. I accepted the delivery and paid the delivery boy in cash. But the moment I took a bite of the pizza, I understood how come they delivered to me even after cancellation! The entire pizza was RAW. Completely raw. You could literally make out the dough, the ingredients the cheese. Oh.... It was pathetic.
Reviewed Jan. 25, 2020
This is the worst place to order food from. I placed an order for mild wings and when it was delivered they were hot with hot sauce on it. I contacted the local facility and the manager had me on hold for over an hour. Then he picks up and places me back on hold. I never received my correct wings. The commercial they advertise is not correct. All I wanted were mild wings and my order isn't correct. LEO is the worst manager in Henderson NC. He needs to be retrained or terminated one!!!! LEO I will be calling corporate on you and let them know you did not stand by the commercial. I am very disgusted with this company. You claim you made the order but I am here to tell you this order was incorrect!!!
Reviewed Jan. 19, 2020
I signed up for pizza rewards on January 16, 2020. Immediately, I started getting an excessive amount of junk emails. Up to 50 a day and as fast as I put them in my junk file, more would come. I am still getting junk emails every day. I filed a report with Domino's but no response. They sell your email to all kinds of companies and those companies sell them to other companies. Beware!!!
Reviewed Jan. 18, 2020
Domino's on Dublin Granville in Columbus. Ordered ahead for pick up. Waited 10 for employee to get off phone. My order had been long completed. Once employee hung up phone he went to a ** customer that had just walked in while I had been seated on a bench. I had to interrupt him and remind him I had been waiting almost 15 minutes. Pizza was overcooked and greasy.
Reviewed Jan. 14, 2020
Ordered two medium pizzas a while back and they had little to no sauce. It looked like someone put it on with a paintbrush. I let them know and they were apologetic and gave me two free pizzas. Ordered again thinking it was a mistake and asked them to add enough sauce. Again, little to no sauce. I responded to the e-mail asking to rate my experience. Told them not enough sauce even though I specifically asked for an acceptable amount. Never heard from them. Won't go back as they don't listen to their customers. Pizza has a really good taste, but they use very, very little sauce.
Reviewed Jan. 11, 2020
I was crossing the road with my two small dogs at the intersection of Surrey & Heritage Lanes in the Marchwood apartment complex, Exton, PA. It was 7:30 PM & dark, when a Domino's driver came fast around the corner & stopped about five feet from me. There was no way I could have gotten out of his way, if he hadn't stopped he would have hit me. I immediately called the store, also in Exton, told them what happened & they said they'd talk to the driver. There was no concern on their part about the incident. Unfortunately, I only got the last four numbers of his license plate: **. Their drivers are here all the time & always go too fast.
Reviewed Jan. 9, 2020
I love both these chains because service is fast, menus are diversified and customer service 90% time great & they work hard and you can't tell by how you are treated by workers with a smile and courtesy.
Reviewed Jan. 6, 2020
Called Domino’s and asked for the 2 medium pizza deal with wings. Person on the phone seemed very rushed, asked what toppings I wanted and said it would be ready for pick up in 10 minutes, then hung up. Showed up to pick up my pizzas and was charged $37. When I asked about the medium deal they said they didn’t offer that. I paid because I had a hungry family at home waiting. The guy behind me picking up his pizzas also had two mediums and wings. He was charged $20. I then asked why his was only $20 and the response was he ordered online. They would not match his price for my order and said that was Domino’s policy. I will no longer be a Domino’s customer if that’s how they choose to run their business. Aaron
Reviewed Jan. 5, 2020
I ordered online at 8:41 on 24 November 2019. Pizza delivered to my house at 9:46. I opened the pizza box. Some items of my orders are missing. They ensure me that they return my money back but neither they submitted my complaint nor they refund my money. For last 2 months they just ignoring my requests. Order number: **. Shop: Shop 2, Ground floor, Light Hall, A Wing Saki Vihar Road Chandivali, Mumbai.
Reviewed Jan. 4, 2020
Ordered a specialty vegetable pizza and it was saturated with red crushed chili peppers making my whole family sick. Over 20 years of ordering pizza, they have ruined our experience over and over again! Going even as far as forgetting about a prepaid 15 pizza order for my son's birthday, leaving a bunch of kids without birthday pizza. Never will do business with them again! Keep your free pizza that makes people sick! You need to screen check these employees who sabotage people's pizza!
Reviewed Jan. 4, 2020
They never have the order correct. They do not know what a Brooklyn style pizza is and when you order thin crust they make a regular pizza. Lindenhurst, NY does it all wrong. Will not go there ever again.
Reviewed Jan. 3, 2020
I had a pizza delivered to my house. I opened the pizza box and reached for a slice and a large roach crawled out from under the pizza slice. I dropped my cell phone and continued to beat the roach and pizza to a pulp. When I called the manager at the Cedar Hill location, I was told by the manager that they did not have roaches and did I want to order another pizza. Be careful when ordering from this establishment, your pepperonis and sausages might be an unwanted topping.
Reviewed Jan. 3, 2020
My local Domino's in Danville Pa is always 5 star. Great service, consistent food quality and friendly, community-oriented staff. They always help the community in need... and they have been part of our community for 30 years...
Reviewed Jan. 2, 2020
I ordered online at 5:51, two pepperoni pizzas. I went to the store to pick up and waited and waited. I asked the cashiers several times if my order was ready and nothing. At 6:28, an employee told me that they gave my order to another customer. I told them I didn't want those pizzas. They said they would remake them. I left there at 6:55. It was a busy night but they had about 17 employees working because I counted them. Worst place to order pizza! Never again! Edinburg, Tx
Reviewed Jan. 1, 2020
I called my local Dominos of Devonshire Road in Harrisburg PA, the manager didn't apologize and deliver took 2 hours and 45 minutes. I ordered 2 medium 2 topping pizzas with extra mushrooms at 1210pm deliver said 76 minutes. Since I don't drive I was ok with it. I called store at 230 and still no pizza and manager states pizza was out of the oven at 145 or 150. My pizza was not fresh and all they gave me was 1 large 2 topping pizza. Regional manager calls and doesn't apologize or give me my money back or what I asked for which is the same order since this was ridiculous!! Will never order from a Domino's again!!
Reviewed Dec. 31, 2019
In the past 3 months ordering from the same store, takes 2 or more hours to get order, 2 times came in cold, several times wrong order or missing items. And they did nothing to make up for it. I refuse to order Domino's again.
Reviewed Dec. 30, 2019
Order pizza at 10:32. Pizza was done at 11:15 but didn’t get here until 11:40. Of course it was cold and hard. Then I called them at 11:44. They hung up n my face five times and took the phone off the hook until 12:00. Very disrespectful and bad for business. Domino’s in Spartanburg Sc. You won’t get another freakin dime from me!
Reviewed Dec. 29, 2019
One of the bad experience had with Domino's for delivering after accepting the order and the delivery person was 500 mts away from the delivery point and they cancelled the order saying they don't deliver to the location... When they took the order it's the same address they had to deliver after preparing and after starting from the outlet when hear the location they cancel it... Very bad response when called and spoke to the outlet.
Reviewed Dec. 28, 2019
Store # 8094 Montpelier, VA. We ordered a Wisconsin 6 Cheese pizza over the phone for delivery with specific instructions: no tomato sauce. Instead we wanted “light” garlic Parmesan sauce. (My husband even joked that we couldn’t eat tomatoes.) We have ordered this pizza many times in the past, with no problems. The pizza was delivered quickly, but when we opened it, we found an over-cooked cheese pizza with tomato sauce.
I called the store, and politely said that we had just received a delivery, but it was the wrong item. The very rude individual who answered immediately said it would be a really long time before we could get a replacement. He then reviewed the order on his end, and said the individual probably misunderstood and thought we meant we wanted sauce brushed on the crust. (Ridiculous. And there was nothing brushed on the burned crust.) Again, my husband had made clear we wanted the Parmesan sauce because we could not eat tomatoes. At this point, the person we were talking to may well have been the same person who took our order, but he did not identify himself in either case.
I asked why we weren’t getting the treatment we had seen advertised on TV, where Domino’s executives deliver missing sauce to their customers. At this point the individual changed his tone slightly and told me what he should have said in the first place — “All my drivers are out, but I will prepare a replacement pizza for you and get it out as soon as someone comes in.” Ideally delivered in a friendly manner instead of the snarky tone of this guy. We said “okay” to a replacement, but then I called back within minutes to cancel the whole thing. Honestly, I was worried that, given the immaturity of the person I spoke to, something distasteful might be done to our food. I think that’s it for us and store 8094.
Reviewed Dec. 27, 2019
I called there to order a pizza for carry out. When I arrived I went to the counter and the young lady says can I help you. Me yes. I ordered a pizza for carry out. She asked my name and she then gave me the price. I gave her my money then she turned her back. As I’m standing there she started a conversation with the lady next to her. I have hearing problems from my time in the military so I couldn’t hear if she asked me to wait or anything. I had been there a while that someone in the back yelled to me that someone would be right with me.
I still stood there waiting and the young lady that the cashier started talking to says to her. She then said I know and kept talking. She then turned back to me and rang up the total gave me the change then she slides the pizza across the counter I looked at her in disbelief. I thought to myself my hand was out. I then looked at the customer waiting and he turned away shaking his head. I thought that she not only was rude but very disrespectful. So instead of all the delivery insurance spend money on counter In service.
Reviewed Dec. 27, 2019
With most restaraunts, if you're feeding more than yourself on fixed income, food is not affordable. Domino's cannot be downgraded because of bread not being a healthy choice. Is it fresh and tasty for the price? Yes. Do they have coupons and rewards? Yes to both. Your food is ready quick and the have more than pizza on their menu.
Reviewed Dec. 26, 2019
Today on Christmas the day of Jesus' birthday, I ordered a pizza from San Diego Ca to my best friend's house in Barstow Ca. They are having a horribly hard time financially with no food in the house until the end of the month. I ordered a pizza for my friend. Her name is Pearl. Her daughter is sick right now with cancer and she has an oxygen tank on her 24/7. Her favorite food is Domino's Pizza. Well it was until today. You see all my life I grew up on Papa John's, Dominos and Pizza Hut and The Godfather's Pizza!
Today's experience truly was EYE opening and very sad for me as well as embarrassing for me. I am in San Diego Ca. She is located in Barstow. Now I ordered a pizza online for them using my DEBIT card because I can not do anything from where I am located at. I ordered a simple two pizzas and had it delivered to them. I also put it in the instructions. I Have done this over the past 20 years. May I remind you, I have ordered for family members many times and had it sent to their address. NEVER have I had an issue until today.
The delivery driver came to the her house with me on the telephone and they said they needed to see a driver's license and the credit card that purchased the food. They stated their best friend ordered the pizza for them as a gift to help out for Christmas to have something in there bellies. I have all the debit card Information. The delivery driver "Tracy" was extremely rude to my friend stating "No Credit card and ID no pizza, You guys will need to call the company!"
I understand rules and regulations however remind you I did call ahead of time and asked them if I could order a pizza from San Diego to Barstow. They said YES. I have done this multiple times prior with out issue, They refused to give the pizzas to my best friend. So I am a Christian and I believe in forgiveness however when it comes to CORPORATE GREED such as this? On CHRISTMAS DAY The birth of Christ and to decline your neighbor food coming from such a "Big Chain" sickens me to my stomach that a world we live in could be so cold and sick.
1. Moving forward I forgive them but I can promise you this has left such a sick sour taste in my mouth in regards to ALL DOMINOS Stores now, Simply due to ONE bad apple. I promise you I will NEVER EAT NOR PURCHASE FOOD from their store again, nor will I eat their pizza at any party or friend's house. I will make sure all of my family and loved ones and friends STAY AWAY from Dominos and I pray forgiveness on their evil corporate greedy hearts. For any person that can NOT actually leave pizzas due to their circumstances due to their policy at Dominos? If this is a POLICY when ordering a pizza I need to see the written print that Indicates you can NOT order pizza for family or friends without having the card present.
NEVER in my life have I shown my card so I called the office in Barstow and explained the situation. She was extremely rude and straight to the point. Obviously she is NOT happy working her job at Dominos and maybe upset because she had to work on Christmas, Or maybe if she would have gotten a REAL Career instead of working as a pizza maker/cashier for some company that is so greedy to bring the pizzas back after I purchased them with my hard earned money and to decline a family in need due to a policy that nobody does except for these people on this night? Literally it's Christmas and they have the audacity to decline someone?
I asked the store employee. Where this hidden policy is located at so I can see it? Also if they can make a one time exception due to circumstances. The women was straight to the point. "Debit card holder has to be present, with photo ID" NO ID NO DEBIT Card no pizza, I can refund the money to you? I said, "Wow OK. How disgusting." She said, "Yeah unfortunately a lot of Deliver drivers are just lazy and don't follow the rules!""Hang up!"
I called back with no answer. They kept me on hold forever. Cool so now I will do EVERYTHING and ANYTHING in my power to boycott this location and the company if you're so Corporate greedy on Christmas day to not allow someone to eat a pizza due to policy...? Bring the pizzas back and eat them or throw them away?? So moving forward I will NEVER EVER order pizza from this establishment again nor will I help with bringing them any kind of business and trust me...I will make sure family and friends DO NOT support this place EVER again.
This is Christmas? A Time to be thankful and celebrate Jesus' birthday. What kind of world are we coming to when such a BIG chain like Dominos has to decline pizza to somebody who is starving literally starving? So I downloaded this cash app? and sent them $50 to assist with something to help out. Shame on Dominos staff and shame on the company for NOT putting this policy in the open. Again I am 38 years old I have spent over $3000 In pizza throughout that timeframe EASILY because of birthday parties, etc. I will NEVER set foot or help this company. I pray they never fall on bad times, and get neglected for food in their lifetime. Shameful act of satan!
Reviewed Dec. 25, 2019
Ordered online for delivery. Created my own pizza and I enjoyed the pizza however I thought I ordered without cheese. Anyway, Very timely on a Christmas afternoon and very tasty. Liked it. Keep up the good work.
Reviewed Dec. 25, 2019
The cashier is very embarrassing and she without asking added 60 rupees extra on the bill. On being asked she told me that the required base is not available so we are using other base for that. It is 30 rupees extra for one base. Hating Domino's for the first time.
Reviewed Dec. 24, 2019
I ordered online and went to pickup my pizzas and they said they don't have an order for me. I tried to show him that I ordered at this store but they were very unhelpful. The employee tried to send me to pizza hut across the street. I explained to him that I am at the right store but he refused to be helpful. I tried to still order to pizza and he would not give me the 5.99 price unless I ordered it online so I just left. Wasted my time and gas. Really bad customer service. Not a good company.
Reviewed Dec. 22, 2019
I ordered a pizza and cheese bread recently online and it was the first time ordering online and immediately realized after purchasing my order I forgot to put in pick up time. So I called right the second after placing my order to tell the guy when I needed to pick it up and he said he had already made it like it made him mad because I didn’t put in the time. But I told him I just placed it like 30 seconds ago. He said it was already in the oven but somehow he got it out but that’s not the biggest issue. When I went to pick it up I paid for it then asked if I could get some cheese and Christie’s red pepper for it and he wanted to charge me for it. I said, "Really." He said, "Yes." I said if I’d known that before I paid for it I’d left it on the counter. It’s amazing how every pizza store in Tupelo gives it to you and one of the bottom pizza places on the map is charging you for this. Pizza Hut has plenty sitting on every table and will give you all you want with your order.
I would never do business with someone who nickels and dimes you when you purchase a product from them. Even Chick fil A has name brand condiments at their customers' disposal even Taco Bell with sauces but one of the bottom pizza companies like Domino's feels the need to charge you. I would never order anything else from them period. That’s a sorry way to say thank and we appreciate your business. Very very very disappointed.
Reviewed Dec. 21, 2019
Total incompetent counter people. Waited 45 minutes and still didn't get it right. Will never patronize Domino's again. There were at least eight people in the store, they constantly asked my name and what I ordered. Didn't care and no apologies.
Reviewed Dec. 16, 2019
I ordered two pies for my students and a 2 liter Sprite for delivery. The driver called me down ten minutes before he arrived. When he arrived there was no plates, no napkins. When I called to ask about such I was told it was my responsibility to ask. I am in a place of business, why should I have asked? Unacceptable. This Domino's is located in Far Rockaway Queens.
Reviewed Dec. 15, 2019
Our Dominos order was an hour late. The online tracking stated the delivery driver left with our order an hour ago so we phoned the store with our concern. We were only told that the driver left with our food. After being 75 minutes late, when I opened the door, I said "where have you been?" The driver responded "I don't have to take that." and left with me food! UNREAL. So you arrive over an hour late and think you shouldn't be questioned? The food was prepaid and he was already tipped. I have never in my entire life had something so maddening happen as a customer. Never again Dominos.
Reviewed Dec. 13, 2019
Please do not order your pizza from Store #6684 on Alabama St.. It took more than an hour to get the pizza, and then when we got it, it was cold. Also call up to Store #6684 to see if everything was ok, phone just rang and rang with no answer, called at least 4 times. This is not the first time this Domino's has been late or literally just not showed up with a pizza that had been payed for. Im over this Domino's. I love Domino's Pizza and will continue to order. But never from store #6684 again. Horrible services from: Store #6684 3731 W. Alabama St. Houston, TX 77027.
Reviewed Dec. 9, 2019
I get they were busy. I personal work in the food industry and especially for delivery there is no excuse for the the pizza getting to the house burnt and stale. I am absolutely disappointed and won’t be ordering from here again. Opening up that pizza box was definitely not Domino's material 15 dollars on a large cheese pizza that was supposed to be extra cheese, very disappointed.
Reviewed Dec. 7, 2019
I can not believe we ordered a pizza waited an hour and thirty min. When we finally got it the pizza was cold and burnt. I called the manager. She sent out another pizza. Waited over another hour and ten minutes. Do not order from Domino's in New Castle.
Reviewed Dec. 7, 2019
My husband ordered a hot ham and cheese sandwich for me today and I was to have it when I got home. When I looked at the sandwich there was 12 very, very small triangle pieces of ham and I really couldn't see any cheese what-so-ever! I could see more bread than meat and cheese!!! I have eaten many a sandwich in my day but NEVER have I even seen a sandwich as skimpy as the one today from Domino's Pizza in Morehead, Kentucky! Take my advice and DO NOT order a sandwich from Domino's Pizza in Morehead, Kentucky!
Reviewed Dec. 7, 2019
We Found a nose ring on our pizza, so we took it back and was refused our full refund as the nose. Disgusted is an absolute understatement. Will not be ordering from there again. Watch out for Redditch Domino's.
Reviewed Dec. 6, 2019
Haven’t order Domino's in a while so decided to give it a try and completely disappointed. No wonder I haven’t gotten it in so long. Would not recommend. Also will someone pls explain to me why the sauce taste like spaghetti o’s sauce?! Disgusting...
Reviewed Dec. 4, 2019
I went to their website to take advantage of the above deal. I ordered a specialty pizza. When I got to check out, there was no discount. The price was $15 and some change. This was no $30 pie. So, took my business to Pizza Hut though they didn't have that particular pizza, I got a good deal.
Reviewed Dec. 3, 2019
We ordered from Dominos pizza in Lowell, Mass on Bridge street. I had ordered a large pizza with pepperoni and peppers, I also ordered Parmesan bites (from the coupon). I received the wrong order. Did not receive Parmesan bites but cheesy bread. When the driver called my phone she was extreme rude. When I called the store back to speak to the manager I was told “there are a lot of customers here and the manager is busy.” I then responded “I am a customer and will hold.” I was placed on hold. The manager was of no help, clearly was a young kid with no management or people skills. Will never order from here again. Clearly, no one has been trained with people skills.
Domino's Pizza Company Information
- Company Name:
- Domino's Pizza
- Website:
- www.dominos.com