Wells Fargo Advisors

Wells Fargo Advisors

 3.7/5 (219 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Find a Financial Advisors partner

Get advice from finance professionals.

Find a financial advisor near you on SmartAsset

Get Started

About Wells Fargo Advisors

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Wells Fargo Advisors is a financial advising company that offers services for guided portfolio management, self-management and robo-advising. The company is not a fiduciary and requires annual fees and transaction fees, but it doesn’t charge trading fees for stocks or ETFs. Wells Fargo Advisors has locations in all but thirteen states.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Multiple investment services
  • Free consultation
  • Accounts on mobile

Cons

  • Not FDIC-insured
  • No locations in some states

Bottom Line

Wells Fargo Advisors is an investment service and advisor company. It’s a non-bank affiliate of Wells Fargo Bank. Its three main plans are self-managed, robo-advisor and dedicated advisor.

Top Wells Fargo Advisors Reviews

Why Trust ConsumerAffairs
How do I know I can trust these reviews about Wells Fargo Advisors?
  • 3,828,503 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Rated with 5 stars
Verified

Jared… exhibited several outstanding qualities, while administering my mother’s finances since January 2018. As a Financial Representative / Advisor; Mr. ** is knowledgeable, atte...

Read full review
Rated with 5 stars
Verified

We've been clients for well over a decade. Our long-time advisor passed away. He had taken considerable effort to be sure he transferred his clients to the 'right' person. After o...

Read full review

Get advice from finance professionals.

Find a financial advisor near you on SmartAsset

Get Started

What is Wells Fargo Advisors?

Wells Fargo Advisors is an investment services and financial solutions company. The company is a non-bank affiliate of Wells Fargo Bank. It offers a variety of services in investing, IRAs, borrowing, insurance, advisory and more.

Wells Fargo Advisors has more than 12,000 advisors across the nation. The company provides in-person help, over-the-phone advice and online tools to help clients manage their accounts. It’s important to note that the company’s investment and insurance products are not insured by the FDIC or any government agency.

How does Wells Fargo Advisors work?

There are three main services Wells Fargo Advisors offers: WellsTrade Brokerage Account, Intuitive Investor Account and Dedicated Financial Advisor.

  • WellsTrade Brokerage Account: This low-cost service allows clients to invest online independently. Clients can trade stocks, ETFs and no-load mutual funds from their mobile device. There’s a DIY toolkit to help investors make informed decisions, as well as 24/7 phone assistance.
  • Intuitive Investor Account: This is a robo-advisory account that allows clients to invest without the hassle of picking stocks, trading and otherwise tracking the market. Portfolios are matched to the client’s interests and risk tolerance. The accounts are monitored day to day and are automatically readjusted.

    Clients also get access to professional advisors for a small annual fee. The account requires a minimum investment of $5,000. It also has a 0.35% annual advisory fee, plus other fund-related expenses.

  • Dedicated Financial Advisor: This is a full-service account for those interested in customized guidance. Clients get a dedicated advisor to create a personal portfolio. Your advisor is there to help with your investing questions or other financial matters. If you’re curious, you can take advantage of a free consultation.

Wells Fargo Advisors fees

Wells Fargo Advisors fees depend on the products and services you choose. The WellsTrade account has an annual fee of $30 per household. There is no fee for stock or ETF trades, but some mutual funds have a transaction fee of $35.

The Intuitive Investor account has an annual fee of 0.35% of your account value. The minimum deposit for this account is $5,000. The cost of a dedicated financial advisor is based on the services you select. The advisor then provides you with a fee structure.

The payment method depends on whether you choose investment advisory or brokerage services. Investment advisory is paid based on a percentage of assets in your account. Brokerage services involve a cost per transaction.

Wells Fargo Advisors FAQ

Is Wells Fargo Advisors a fiduciary?

Wells Fargo Advisors is not a fiduciary. Wells Fargo Bank does offer some fiduciary services, but Wells Fargo Advisors is a separate, non-bank affiliate. This means advisors aren’t beholden to fiduciary rules.

Where is Wells Fargo located?

Wells Fargo has a corporate headquarters in San Francisco, California. You can connect with Wells Fargo advisors at office locations and over the phone. There are currently no Wells Fargo locations in:

  • Hawaii
  • Indiana
  • Kentucky
  • Louisiana
  • Maine
  • Massachusetts
  • Michigan
  • Missouri
  • New Hampshire
  • Ohio
  • Oklahoma
  • Vermont
  • West Virginia
How does Wells Fargo Advisors get paid?

Wells Fargo Advisors get paid fees and commissions from the products it sells. When you choose a financial advisor, the two of you establish your fee structure for your desired services.

Is Wells Fargo Advisors the same as Wells Fargo Bank?

Wells Fargo Advisors is not the same as Wells Fargo Bank. It’s a separate affiliate, and it’s a non-bank entity.

Is Wells Fargo Advisors FDIC-insured?

Wells Fargo Advisors is not FDIC-insured or insured by any other federal government agency.

Is Wells Fargo Advisors good?

Wells Fargo Advisors is a good business for investors and those seeking financial advice. It helps that the company is an affiliate of the well-established Wells Fargo Bank — it’s easier for people to trust a name they already know. Clients who already bank with Wells Fargo can save on Wells Fargo Advisors services.

The company has an investing level for anyone interested. There’s a robo-advisor account for people who are more interested in setting something up and letting it self-regulate. If you’re confident in investing without advice, you can choose an independent investment account. If you want someone to take on the responsibility for you, you can choose to work with a dedicated financial advisor who will guide you and keep you informed.

Wells Fargo Advisors insurance and investment products aren’t backed by the FDIC or other government agencies. That said, you’re always taking some amount of risk when you invest your money. Ultimately, Wells Fargo Advisors is a good option for investment services and other financial products.

Recent
  • Recent
  • Oldest
  • Most helpful
Any
  • Any
  • Rated with 5 stars
  • Rated with 4 stars
  • Rated with 3 stars
  • Rated with 2 stars
  • Rated with 1 star

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about Wells Fargo Advisors?
How do I know I can trust these reviews about Wells Fargo Advisors?
  • 3,828,503 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: June 21, 2022

Since the pandemic started they think they just can do whatever they want. They're give you an overdraft fee for something you already paid for even if your account is in the positive. They will make up something on why your account is randomly in the negative then they will overdraft their overdraft so putting in a worst position. Then when you talk to a representative and ask if they can take the overdraft away so the account be back in the positive. They give an excuse that during the pandemic when people couldn't work they and had a overdraft fee taken away once that they don't do that anymore. So in my opinion they're scamming and crooks. Let see when you a penny short and ask the government for another bail out from your honest working tax payers money. Thank you.

Be the first one to find this review helpful
Rated with 1 star
Verified Reviewer
Original review: May 27, 2022

I am a co-trustee with my brother of my late mother's revocable trust. Upon her death, I attempted to close the account. I was required to upload her death certificate, an Affidavit of Domicile, and a Certificate of Trust. They still won't let me trade the account. When they finally approve the trades, they will require my brother and me to each open an account in each of our names.

The account is in a revocable trust. Wells Fargo does not have the legal authority to direct trust funds to beneficiaries or fiduciary duty. Therefore, we want to close the account and have them cut a check to the revocable trust so we can perform our fiduciary responsibility. A word to the wise, avoid Wells Fargo like the plague. They are trying to force us to open new accounts to churn fees.

2 people found this review helpful

Not sure how to choose?

Get buying tips about Financial Advisors delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Rated with 1 star
    Verified Reviewer
    Original review: May 20, 2022

    I have been directed to a specific department based on what service I needed. I call the number provided, 855-877-7904. For three consecutive days I was put on hold, each progressively longer. First call, 1:45, second call 2:01, third 3 hours and 5 minutes, still nobody ever picked up. All done within business hours. Unacceptable!

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: March 29, 2022

    As the saying goes, if I could give less than 1 start review I would! Please stay away from Wells Fargo Advisors. My dad passed way in September of 2021 so we tried to move his portfolio to my ailing mom who was the beneficiary a month later. His advisor no longer worked for Wells Fargo so it took about 1 month for WF to assign another advisor named Ricardo ** in to transfer the account. We knew time was of the essence because of my mom's condition and she recently passed away recently passed away. However, over 6 months later NOTHING has been done from Ricardo ** or anyone at WF to transfer. I now have to deal with them transferring my mom's portfolio to us which will be another migraine headache.

    I made a complaint to WF about Ricardo ** but it's not only he who's irresponsible and at fault. It's his supervisors and the entire WF company. Maybe they wait for everyone on the family to die so the money gets tied in their account to make more interest. We are not able to make any trades or do anything with with the stock portfolio until I don't know when. I will look into suing WF for their incompetence. They can't just hijack customers' accounts and taking as much time as they want.

    8 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: March 23, 2022

    On 1-27-22 I went to a Wells Fargo bank ATM to deposit some money. After I deposited the money it didn't show up on the ATM screen as if I dropped the money in a hole. I called CS to file a claim for $259 cause that's what I had deposited. Well Wells Fargo gave temporary credit for $259. Last week I received a letter stating that the technician didn't find any money in the ATM and that the ATM was not tampered with so on the 23rd of March I would have to refund them that $259 back. I called them right away. I said if I wanted to steal from a bank it wouldn't be $259. I would of gone for way more money. What tick me off is they act like I'm the liar and the technician is the one being honest. Anyways now I'm negative $55 'cause Wells Fargo decided to go into my account and take what they felt was theirs. I really hate Wells Fargo especially since I'm telling the truth.

    I even asked them to check their cameras 'cause after I deposited the money I was turning customers away from using the ATM and I left a note on the ATM to warn the customers. Anyways if I was lying what was the reason of doing all that. I learned my lesson. I will not be doing business with Wells Fargo after this month 'cause that is not the way to treat your customers and they claimed they did a thorough investigation. How is it thorough when they won't check their cameras to see me in panic mode. It's life.

    That's what the banks are really here for. To rob us and at the end of the day there's nothing that someone like me living from paycheck to paycheck could do about it. After I'm not sure I could ever trust a bank even though I never had any problems with none of the other banks but now I just feel very worthless, powerless worse of all violated 'cause I have no power to do nothing about the situation. All I can do is accept it and ask God to heal my broken heart so I can make peace with what happened. It's life!

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: March 17, 2022

    Advisers are not able to guide you through an investment of my choice. Too much and too long for investment process. WellsFargo advisers are not expert in their job. Look elsewhere to invest your money.

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 17, 2022

    The branches are no help & shut down online banking and cannot get answers to anything. Also John w/ investments won't help even after I asked since it was my husband's money and he passed away and I was told, "Don't worry about it I'll do it." No you need to teach people who ask & not to be treated as stupid. I'm taking all money to a better bank who actually answers questions & will show you how things work. They need training w/ their employees.

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 28, 2021

    I, as Trustee, have requested whatever signed Trust Account documents in the possession of Wells Fargo. They have refused, thereby holding up the distribution of the Trust Estate to the Beneficiaries. Not good for a "Trust" Department to refuse to reveal documents to the Trustee.

    15 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 4, 2021

    My wife and I have been clients of Wells Fargo Advisors for over 20 years. They have known that for the last 15 years, we have lived in the UK, though always with the plan to return to the US for our retirement. After those 20 years, without so much as a consultation, they have told us that they will no longer service "international" accounts, and we have to move all our savings, including our retirement accounts, elsewhere. This is, as far as we understand it (though who knows, we might be wrong, which we suppose we could discover if we page through all the fine print), just because they no longer feel like servicing international accounts at all.

    Being overseas, it is very difficult, bordering on impossible, for us to open another USD account in the US. With all our savings in USD, it appears that our only way out is to move all the funds to the UK, converting the funds to British sterling, taking a hit of some thousands of dollars just to make the conversion (with intermediary banks probably taking a cut, and our getting an unfavourable conversion rate from our UK bank). Then, when we return to the US, we will have to reconvert the savings to USD, with another hit for the conversion. At least, this is what we have gathered from our inquiries with a few other advisors in the US.

    Wells Fargo Advisors have offered us no assistance whatsoever, and have only warned us that if we don't move our savings out from them by 15 October, it will be something of a hassle for us to access them at all -- only by a long distance call, as far as we can tell (though, again, somewhere in the fine print they may have offered some other means). They will also discontinue our debit card which we have used for those same 20 years or so, even while our savings remain with them while we scramble to make other arrangements. Heartless, miserable. It makes us feel very much the fools for having trusted them at all. Please, then, take note.

    11 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: Aug. 13, 2021

    I actually have two financial advisors. One was from SunTrust Bank. He decided to leave SunTrust and work for Wells Fargo. I decided to move my SunTrust accounts over to Wells Fargo and retain his services at Wells Fargo. Both financial advisors knows me well and my risk tolerances in the types of investments. However, at this time, I still make the final decision in my various investment accounts.

    Be the first one to find this review helpful
    Loading more reviews...

    Wells Fargo Advisors Company Information

    Company Name:
    Wells Fargo Advisors
    Year Founded:
    1852
    Address:
    One North Jefferson
    City:
    St. Louis
    State/Province:
    MO
    Postal Code:
    63103
    Country:
    United States
    Website:
    www.wellsfargoadvisors.com