Wall & Associates
About Wall & Associates
Wall & Associates is a tax resolution company based in Virginia. It describes itself as an affordable tax attorney alternative that helps clients with Internal Revenue Service letters, tax penalties and IRS audits. It is a member of the National Association of Tax Professionals (NATP). It helps taxpayers nationwide.
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Overall Satisfaction Rating
- 5 stars
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- Free consultation
- Payment plans available
- No money-back guarantee
- No upfront pricing
Wall & Associates helps individuals and businesses alike with complicated tax issues. Clients can sign up for a free consultation before agreeing to work with the company’s enrolled agents and certified public accountants.
Wall & Associates Reviews
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So far everyone has been helpful, as we just got started. Everyone we've talked with has been very knowledgeable and we are very happy to be one of your clients. As I said we have just got started and we will see how everything goes from here on out to our resolution.
Thanks for reaching out and for letting us know about your experience thus far. Remember, anytime you need case assistance or have a question we are only a call away. Additionally, don't forget to utilize our customer service line should you need it.
Everyone at WALL and Associates have been very knowledgeable, courteous and very professional!! Initially I met with Tod ** who was very patient, intelligent and able to reduce my stress and anxiety through his exceptional knowledge of the process and the expertise of WALL and Associates. TRULY A BLESSING!!! James
Thanks for reaching out and letting know about your experience. We look forward to helping you put your tax matters behind you. Remember, anytime you have a case question we're here to answer it for you. We'll also be sure to keep you frequently updated with what we're doing on your behalf as well.
Thanks for choosing us!
I am currently working with Wall & Associates Inc to solve my tax dept. So far, I have been very disappointed, which has caused me much anxiety and stress. I met with a representative in April, 2019. I was very responsive to providing the information they requested. The only updates I have been initiated by me. I had to request to work with a supervisor because I honestly don’t think my representative knew what he was doing. I kept having to correct his mistakes on forms. He didn’t have answers to questions and I felt he was just smooth talking me.
I have now paid $4700 and feel I have not gotten much in return. I do have a call with the manager tomorrow to address a form that I feel should have been submitted 2 months ago. Every time I get the form for my signature the amounts change. If the manager cannot answer my questions I may have to get an attorney. Also, please note the BBB gives this company a D and list legal action against it in Virginia and Minnesota. I wish I would have done my homework before signing up with them.
We apologize for your experience. If you would like to speak with someone who can assist you regarding your concerns on your case we encourage you to reach out to us. Our Client Services Group should be able to assist you with any questions you may have.
I am pleased with my experience so far. They are still working on my case but are extremely knowledgeable and friendly. They make you feel less stressed and actual do take care of your case. Just don't throw it to the side and forget about it.
Thanks for the vote of confidence! We completely agree - maintaining an open channel of communication with your representative is the key to success in tax representation cases!
All questions answered and offer to help. After being scammed out of $260,000. I needed help with taxes. I had cashed in an annuity, that would be heavily taxes on. After doing my taxes on Turbo tax, my total was to pay over $23000.. So I have come to you for help.
We look forward to working with you and assisting you in the resolution of your tax matter.
I was pleased with the professionalization of the first meeting and assessing the problem and starting to find a solution. The IRS is very aggressive in threatening people and Wall will help you through. I hope that we can get this behind us with their help.
Thanks for reaching out and letting us know about your initial experience in meeting with our office!
Some documents I have provided are not getting to the proper parties in a timely manner. i.e, Items provided during my initial interview are not in the hands of my "team". Other than that, my experience with Wall Associates has been comforting. I'm a new customer and don't have much to offer at this time..
Thanks for reaching out and letting us know about your experience. You're right, this is a process our office is actively working to improve upon. When originals are required, members of our team conducting initial interviews mail these items to our accounting office. Our accounting office then mails them to the office where the case is assigned. We do agree - it's cumbersome -
I contacted Wall and Associates to get information and help working with the IRS to work on lowering my tax debt. I was pleased with the information I received and the way my questions were answered. There was also no pressure when I informed the representative that I would have to wait 3 months before I could afford to proceed. After checking online and with another tax associate I will definitely work with this company in three months.
Thanks for reaching out and letting us know about your experience in meeting with us. We look forward to helping you put your tax matter behind you!
I don't think I have had the opportunity to rate your firm due to the nature of current proceedings. Atty Dave ** and Rep Bryce have been 100+ or 5 Star level with seeking to help me and Review of my case. I think your rates are Extremely High for what I was requesting and for that I rate you at 0 stars or NEGATIVE 5 stars. I have not paid a deposit and have canceled any future meetings with your firm.
Thanks for reaching out and letting us know about your experience in meeting with our company. Unfortunately our services are not a good fit for some and we understand that. We would also like to clarify that Wall & Associates, Inc. is an administrative tax firm - we don't handle cases requiring an attorney or cases requiring legal assistance. We do try to price our services based on the amount of work required and to be fair to all. We wish you the best and should you decide you would like our assistance in the future we are only a call away.
My experience with Wall and Associates has been very good so far. I have just only begun with them and I am hoping everything with them will go good and I am looking forward to working with them and everyone that I have talked to so far has been very nice and has told me I can contact them anytime with any questions or problems that I have.
Thanks for reaching out and letting us know about your experience thus far. We look forward to working with you!
Quick response to my request. Friendly end easy to communicate with is a plus. Seem to be straightforward with me about my situation. So far I have to say a good experience. The people I spoke with to date are confident as well as professional.
Thanks for reaching out and letting us know about your experience thus far. We want you to know that we're here to make your experience with our office as easy as possible if you ever have any questions or concerns please don't hesitate to contact us!
I just started my experience with this organization. So far, they have been very communicative, organized, and accessible in the event of an inquiry. At times I have felt slightly overwhelmed by the written communications and forms requiring my signature, etc. But I suppose that is the nature of the business.
Thanks for reaching out and letting us know about your experience. We completely agree, it is a LOT to take in at the very beginning.
We want you to understand that we are here to make this experience as quick and efficient as possible. If you need us to give you an update on what we need or if you just have any questions please reach out to us.
ACA Tax consult - Very Professional. Honest and upfront in answering all questions. Spent the time making sure I understood all the parameters of my situation. The appointment was on time. Look forward to possible working with them to solve my problem quickly.
Thanks for reaching out and letting us know about your initial experience in meeting with us.
Our experience thus far with Wall and Associates, including our initial consult meeting with Mr. ** has been very enlightening, informational, polite and somewhat compassionate while handling and trying to resolve our situation. We expect this issue to be resolved in a timely manner and to our satisfaction.
Thanks for taking the time to reach out and let us know about your experience thus far!
I went in for a consultation and felt like Wall and Associates will be who I use when I am ready to go forward with my case. Rich was very informative and I felt confident after speaking with him. Will update later after working with them.
Thanks for reaching out and letting us know about your initial experience. We look forward to helping you.
The customer service has been outstanding. The team members that I have had the pleasure of talking with is very nice and respectful. The first in person meeting we had went really well. The member was really knowledgeable. We left the meeting feeling good about our situation.
Thanks for letting us know about your positive experience!
Great experience. Mr ** was amazing. Very helpful, informative and knowledgeable. Feel a great sense of relief knowing my tax issues are in such good hands. Look forward to getting tax issues resolved and working with such a competent professional.
Thanks for reaching out to us and letting us know about your experience. We look forward to helping you put your tax matters behind you!
I was very pleased with the local representative. I did not go forward due to a change in my circumstances that kept me from being able to afford Wall & Assoc. I was initially a little put off by calling a local number & being connected with an individual from Virginia.
Thanks for reaching out and letting us know about your experience in contacting our office. We appreciate you having met with us. If we can be of any assistance in the future please don't hesitate to reach back out.
It take about 2 year but we went from 30k and settle for just 100 still save me a lot of money. Highly highly recommended. Just ask for Mandy. She will work with you. It just need some time. You will save a ton of moneys.
Thanks for taking the time to reach out to us and for letting us know about your positive experience. If we can be of any further assistance please don't hesitate to reach out to Mandy or by giving us a call.
So far so good. Prompt return phone calls and friendly informative staff. I’m just beginning my journey with Wall. I will let you know when we are finishing up. Not sure how long this will take but hope it’s not long and drawn out.
We sincerely appreciate you reaching out and letting us know about your experience thus far. We want to make sure that we are providing you the service you expect. Feel free to contact us with any questions you may have, at any point, in your case by calling us or through the office number you were provided.
I have had two experiences using the services of Wall & Associates for assistance and support in dealing with the IRS. My first tax situation was for settling back taxes which had accumulated due to business issues, and which related to unfiled tax returns for several years. The IRS had calculated the total owed as over $90,000 with penalties and interest. I had tried to access assistance from another firm for help in settling the matter prior to finding Wall & Associates. I made no progress with that other firm after paying them a significant flat fee up front.
Rather unnerved, exasperated and fearful of the unknown ahead, I began searching for another option and found Wall & Associates. They initiated action right away on my behalf. Jessica ** of Wall & Associates was assigned to my case and she worked very diligently for close to two years - then finally reached an agreeable compromise with the IRS on my behalf. I was very glad that Wall & Associates had worked with me on a flat fee up front basis, as my total fee from them may have been much higher if they had been charging me on an hourly basis. Jessica ** got the disputed amount settled with the IRS as an “Offer in Compromise” for approximately $17,000. It probably could have been settled for much less, except that I had accumulated a balance in a 401k by then, and because of this the IRS refused to go any lower on the settlement amount.
I feel that Jessica ** of Wall & Associates did a great job in getting me all the way through the “Offer in Compromise”! She knows the system, she knows the paperwork, she knows how to handle IRS personnel, and she knew how best to handle me when I was at a time of great distress. Jessica is quite easy to work with, being friendly and personable. I had good confidence in Jessica throughout the process that things would turn out ok, and they did.
Since the time of my “Offer in Compromise” settlement I have been successfully and timely doing my own tax returns using Turbo Tax software. At completion of my tax return each year, Turbo Tax software always offers the option of obtaining a “Tax Audit Defense” Certificate for a small fee (less than $100). This is essentially the purchase of their support offering and their assistance in case of a tax audit. I have always opted in – just for extra security as something of an “insurance” policy, as I am still jittery about the IRS. I did this even though I never really knew what services Tax Audit Defense would provide for me in the event of a tax audit. Then my second tax situation occurred. I was notified around Thanksgiving 2018 that my 2016 tax return had been pulled for an audit by the IRS.
The first thing I did was contact Tax Audit Defense (the Turbo Tax program) and alert them of the tax audit. They “sprung” into action immediately, asked for a copy of my IRS notice letter, and then essentially proceeded to tell me I had no choice but to do everything and provide everything exactly as the IRS had asked for it – some help that was! To add insult to injury, they pressured me via email frequently to demand, and seemingly add threats to my life that I must hurry up and get information submitted or I would suffer penalties from them!!! I felt like I got absolutely no help at all from Tax Audit Defense and received no value add in exchange for the monies I had paid them over the past 10 years.
I was very frustrated and felt very let down by Tax Audit Defense. The very next thing I did was call Jessica ** of Wall & Associates, told her my situation, and asked her if she would “rescue” me again. She once again took me and my tax audit case on, for a very fair and reasonable fee. She immediately took REAL action, contacted the IRS on my behalf and skillfully began guiding me along a success path of developing an appropriate document package, that as it would turn out, got me through the upcoming tax audit with my pain and distress quite minimized.
Jessica told me that my tax audit had been a “random” audit, and that my return had not been selected because of an observed deficiency in the return itself. With Jessica’s great support, I was basically able to carry on my normal life through the audit process. My experience with Wall & Associates is one of confidence and success! As you can probably guess, I would recommend Wall & Associates, and I will use them again, should the need arise. Best wishes in your own tax endeavors, Doug
Thanks for taking time out of your day to let us know about your positive experience in working with our office. While we always hope our clients never need our help multiple times, we are only a call away should you need us.
I met with Bryan ** at my request to discuss the possibility of employing Wall and Associates to help me resolve a potential foreign bank account issue. Mr. ** was on time and had already reached out to members of his organization to prepare for the meeting. He fully explained the Wall and Associates approach and pricing structure and gave me some good advice about my situation and potential approaches. I was extremely satisfied with the meeting and expect to engage the company to represent me going forward to help resolve my problem.
Thanks for the review. We look forward to working with you toward a successful and expeditious resolution to your case.
If I can be of any further assistance please don't hesitate to respond back.
Burnie was absolutely wonderful, kind, and informative. He was helpful and made us feel at ease. I would definitely recommend him to others. I don't understand why I am expected to write anymore. Burnie was wonderful and I am very happy we met with him.
Thanks for the kind words. We'll let Burney know you enjoyed your conference with him.
Met with Mr. ** who was very informative and knowledgeable. He was honest when explaining what his company could and could not do for us and very straightforward when answering any questions and concerns. Although we did not end up hiring them, we would certainly recommend meeting with them to see if they could be of service for your issue.
Thanks for the positive words and for having considered us for your tax needs. You could have met with anymore, but you chose to put your trust in us and that alone means a great deal to us. If you do need our assistance in the future we are only a call away.
My husband and I just received our initial consultation and we were quite impressed. The Wall representative was very courteous and knowledgeable, we are satisfied that our IRS problems will be in capable hands. For the first time, we are hopeful that a good resolution can be found in the near future.
Thanks for reaching out to us and letting us know about your initial experience. As we work through addressing your tax matter please be sure to let us know of any questions you have.
We look forward to helping you put this matter behind you.
Since we are in the beginning stages, I have been happy so far! Not much has transpired as of yet, but we seem to be on the right track. Communication has been good. I feel like we are given ample time to provide information/documentation.
Thanks for letting us know about your experience so far. Feel free to give our office a call should you have any questions or concerns. We look forward to helping you resolve your case!
So far I've met with a representative to discuss my tax problem. I signed up for your service. I have a phone conference scheduled for March 22nd to farther discuss my case. That's the extent of my experience so far.
Thanks for taking the time to let us know of your experience to date. We look forward to working with you and addressing your tax matter. If you ever have any questions or concerns feel free to contact us at the phone number you were provided.
I started with Wall and Associates in December 2016, however they did not start on my case until the initial $2,000.00 was met (5-30-17). I was told by their representative that typically it takes 6 about months give or take to resolve. I supplied all documentation asked by them them in a timely manner (1.5 weeks tops). I constantly requested updates and what correspondence was there between W&A and the IRS. Their reply was simply that they were waiting to hear from the IRS.
In May of 2018 I tragically lost my brother and was aware that I would inherit some money which would cover my tax dept. Upon learning of the inheritance I immediately contacted W&A. Their response was that it could a issue. Meanwhile still not receiving updates I called the IRS (against W&A recommendation on the onset of our contract) to find out what my status was. The IRS informed me my taxes had never been filed. Without making lengthier than is now, my initial tax bill was approx. $13,000.00. It is now $18.000.00 and had paid W&A $8,425.00 to the end November 2018. The money I had paid them would have reduced my IRS considerably. I spoke with an attorney and will be filing complaints with the AG of Virginia (which they are already investigating along with Minnesota) and the AG of Pennsylvania, F.T.C. and consumer agencies as well as two Philadelphia news channels.
Thanks for reaching out to us. If you want to speak with a member of our office directly we encourage you to call us at (800) 989 - 5911. In reviewing your account it looks like we frequently had contact with you regarding your case with our office. We frequently spoke with you via phone and our office would send correspondence via mail as necessary.
It's been 4 years and $14,000.00 and they have done nothing for me except take money from a single mother. They botched up submitting documents that I provided to the State so I had to work out my own agreement with them. And after all this time and money I have to end up working with the IRS by myself to try and figure this out. I could have done this 4 years ago and put the money toward the tax debt. They should be ashamed of themselves.
Our office considers all our clients to be an integral member of their team. We want our clients to be successful in having their tax matters resolved and we want them to be happy with the services we are providing. Our office has tried repeatedly to reach out to you to speak with you about your case. We have sent letters, we have sent emails, and we have called, but communication with you has not been consistent. We even worked with you on payments to our office so your case could become active and we could continue work on it. We anticipated after this exchange that future communication would improve, but it has not.
Our office desperately wants to help you put your tax matter behind you. Please free to reach out to us so that we can work on a long-term solution that will address your needs and allow us to reach you when needed. Note that before our office will agree to continue representing you we will need to be assured of your commitment to communicating with us in a timely manner.
Greg is a very personable person. He is pleasant to work with and very knowledgeable in what he does. He made me aware of options I did not know of, and gave me great direction on what I agreed to be the best approach to move forward with my situation. I definitely will be using your services very shortly if that is necessary. I would definitely recommend you to anyone.
Thanks for taking the time to let us know of your experience. In the event you do need us we are here to help!
Wall & Associates Company Information
- Company Name:
- Wall & Associates
- Company Type:
- Year Founded:
- 601 Pennsylvania Ave. NW South Building, Suite 900
- Postal Code:
- United States
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