Wall & Associates Reviews

Ms. Julie ** was very thorough with her explanation of services. I may suggest after signing and paying retainer up front to request immediately a list of all documents including being given a POA for State revenue inquiries, Tax returns and etc. Also incorporating DOC U Sign services to expedite inquiries and responses. My meeting is next week and hope a WEBEX, ZOOM Video conference will transpire. At these service rates it may make it easier to utilize your local office for video conference or my computer at my home office to make it more user friendly. The two week waiting period is not necessary when waiting for a conference call in 2 weeks to be asked for documents. Thank You, Steve **.

In my initial research I found all to be very positive... as to how existing clients were able to settle their tax debt with the IRS. The representative I met with was professional and thorough. I have no reason to believe that my end result working with this firm will be any different than others before me.

I have retained them in Sept of 2018. I owed the IRS 19.000 dollars. I gave the 2500 dollars and pay 400 dollars a month. The IRS is garnishing my paycheck for 1099 dollars every 2 weeks. As of today I have paid over 16.000 dollars between the IRS and Wall and Associates. All I ever get from them is send more papers. I have sent all that I can send and I'm not getting NOTHING resolved. In my initial meeting with them before I retained the I was promised my garnishment would be taken care of in 48 hours, it is 5 months now and I still pay the IRS 1099 every two weeks. I got a request for a power of attorney in Jan of 2019, that is something that should have been requested in the beginning knowing that they would need it.

We met for an initial consultation with Edward ** at their Greensboro, NC office. He was able to clearly explain the process that we would be going through, and was able to answer all of the questions that we had. I have since been in contact with the team that will be dealing directly with the IRS and State Tax officials, and feel confident going forwards that our issues will be resolved over the coming months.

My name is Efrem **. I'm a first time business owner and found myself $80k in debt due to mishandling my tax filing and lack of communication with the IRS. Mrs. Brandi ** and the Wall & Associates team help me to suspend incorrect payments and avoid tax liens from the IRS. The process was slow at first, once I applied myself to help out, I discovered where I was making my mistakes. Brandi and I worked together for quick response and resolution from the IRS. As the result, my tax bill was reduced from $80k to $6k. Thank you Brandi and Wall & Associates for your professional help!

They did a great job getting my taxes reduced from over $200000 to $10000. Easy to work with and very professional and courtesy. They did what that said they could do. I would recommend them to anyone who has a tax problem. Thank you Wall & Associates.

Mr. ** was a very patience person with me. He was very professional and he explained everything in detail. He answered all of my questions. Mr. ** gave me plenty of information on how the IRS works and what to expect from them. I was very pleased in how my concerns were met.

Everything went well, all except pricing. Did let interviewer know that I would get back to him. I had told him that I owed around 450000 so he wanted me to come up with 45 thousand which is more than I can come up at the current time. And also I think I may only owe about 375 thousand but if with that I would still be unable to come up with large lump sum. I would at this time need it broken up in monthly payments. Other than that I like everything he said your company is able to do.

I had a great experience with Wall and Associates. In the middle of my negotiations, I was thrown a curveball. I have to especially thank Clarissa ** who went the extra mile to help me. I couldn’t have wished for a better outcome.

So far, Met ** representative discussed my issues and left him all of my written material, tax returns and such. He described your work and discussed payment plan... I have made timely payments, so far. I know of no progress on Wall’s end yet. I’m being patient now.

We got a little late start, about 15 minutes. The overall experience and knowledge from the agent was very helpful and GREAT. He explained everything to me in detail. I truly respect that and I did not leave there feeling as if I had no clue of what the consultation involved.

I have only dealt with Allen ** and he is great to work with. He explains everything so that I understand. He does not talk over my head. Bryant just called - one hour ago - to go over some of the question and answers and was very nice on the phone.

We have been working with Wall & Associates for over 4 yrs. And all we keep getting back is, "We need more information." It goes on every month for a year until the new year comes again. And then here we go again with the new tax return! Ok at some point something has to be resolved! Different representatives keep taking up our case and we start all over again. 4 yrs, 4 yrs ok. At 400.00 a month. I can see where we are at your mercy, and require your help but come on, is there light at the end of this tunnel.

I am updating this review to 3 stars and marking resolved. Regardless of the review I am happy I got a response and the folks at W&A are willing to clarify and help resolve issues.

We have had a tax problem due to lack of money. We got so far behind that there has been many sleepless nights. One day my husband decided to find someone that could help us get this problem under control and maybe see the light at the end of the tunnel. The phone call was made and we went to meet with a representative. Leaving the office we felt as if we had made a good step forward with relief in the future. Since we have been working on the problems, all of the Associates we are in contact with helping us understand that the problem didn't happen in a day and we will have the issues solved, but it will take time. We are assured that everyone is working hard to help resolve all the matters and one day we will be able to keep all the taxes up and sleep at night.

I hired them 6 months ago. I paid $2500 and $400 monthly. Not a thing has been done yet. I was told my case will take 4 to 6 months top. Six months later, they sent me a letter requesting my authorization to power of attorney. I deeply regret hiring them. I am convinced now that I've been scammed.

I have been paying Wall and Associates a monthly fee now for over half a year to resolve a tax error made by my State. There has been no resolution and no timeline. I am still receiving letters from creditors despite W&A's insisting that they are now officially my POC for collection from the State. As far as I can tell, they have not blatantly lied to me, but I wonder if I have made a mistake in trusting them. After a little research I have learned that there is a lawsuit filed against them by the State of Virginia for misrepresenting their abilities to customers. I highly recommend that if you are considering their services, that you seek an actual lawyer instead. You will pay about the same in the end, and you may actually receive results, rather than bills and excuses.

So far things seem to be getting underway. We have only just gotten started so right now I’m excited about getting a settlement done waiting to get the program going. I’m hoping things go well. I've worked with one other company that made promises and all they did was set me up with a payment plan, I understand that Wall and Associates don’t do that so I’m expecting great things.

We entered into a contract with a Wall and Associates to have professional help in lowering our tax liability on $50,000 in back taxes owed to the IRS. After paying $2,500 down and 16 months of $350.00 payments we ended our contact with them. At the Of termination they still had the incorrect Social Security number for my spouse and I ( they had them reversed). We had a Federal lien on our home pending and there was no resolution in sight. They assign you to a Team of specialist (not lawyers) who are supposed to work for you... At termination OUR Team had changed several times and at the end we had no idea who OUR CURRENT TEAM WAS.

Went for a consultation. Was very impressed. Headache free so I decided to let Wall & Associates handle my tax affairs and help me get back on track and my life in order. I now can see light at the end of the tunnel!!

I was very happy talking with y'all. The professional I meet with was very nice and courteous, very professional talking with me about my problem and ways he could possibly help. My only drawback right now is the cost of your services but y'all are very high on my list.

Updated on 12/07/2018: So Wall and Associates responded to my comment and review with a common saying if your car had transmission troubles you wouldn't replace your own transmission. It would take someone with experience but at least if my car had transmission troubles and I took it to a transmission shop they would fix the problem. They would not keep the car for years and make you pay every month and not fix it. So for them to compare my case with a car transmission should just go to show you what kind of company they are.

My initial contact with the intake coordinator Jalesha was great. She made me feel at ease although this is a difficult situation for me. I enjoyed meeting with Brian ** the "sales-arm" of the case management team. However given the magnitude of my situation, I really needed to speak with an attorney, even though I realize the company isn't set up that way and I got the impression the attorney's may have come in on the back end.

When I received a letter from Wall & Associates, I knew they were the real deal because of the points they outlined in their letter. We had made every one of those mistakes when dealings with the IRS. The IRS specializes in NOT giving you all of the information you need. If you do not know to ask a specific question, they do not volunteer it. If you haven’t already figured it out, the IRS is not interested in cutting you a deal. All they care about is making sure you pay their exorbitant interest and fees, knowing you will sooner or later default because there is no way to actually pay off what you owe unless you win the lottery. When you default on their agreement, this is when life becomes a living hell because they turn up the heat.

Company resolved and Jenna is handling very professionally I wish to remove my review

I initially contacted Wall & Assoc back in the fall of 2013. I was in desperate need of their help. I owed on 5 years of back taxes. Approx $16,000 not a lot by many standards. It was a long process and many offer in compromises were made. The team at Wall & Assoc stuck with it and finally in the summer of 2018 the IRS accepted my offer to them and it was a fraction of the total left to be paid. Thank you Wall & Assoc, I am glad I contact your firm to help me and I would recommend you to anyone who might need your help, like I did.

Wall & Associates negotiated a $34,000 tax bill, resulting from job loss, divorce, interest & penalty. Negotiated offer in compromise: only $4000.00! I highly recommend the &expertise of this firm! I had actually paid $34,000, the principal amount, over 6 years, and still owed $34,000 due to interest & penalty charged by IRS. I’m 67, need to retire, & this reduction will now allow me to do that!

All associates of Wall and Associates are very helpful and knowledgeable with tax issue. All details they handled it seriously in order to resolve tax issues. My case is still in working progress, so far initial handling of my case is going well.

The rep was friendly and professional and shared with me and a businesslike way the options that I have with you and with the IRS. The reason I did not go with you is because I did not have $1500 in the bank. If I could’ve broken up the payments into maybe for payments of 500 I might’ve done it.

I am only giving W&A one star because I can't give them a zero. My husband fell for their scam after meeting with a salesman in a rented office in Grand Rapids, MI. After his pitch we gave them $2,500 and $400/month for them to work on our case. Needless to say, we never saw the salesman again and we have only been able to speak to a "tax specialist" on the phone once after almost a year of phone tag. The only good thing I can say about them is they when we received a letter asking for more money it was on nice paper. DON'T WASTE YOUR TIME, MONEY OR SANITY ON THIS COMPANY!!!

I have been paying for over 18mo for assistance on clearing my name of a debt to the IRS that isn’t even mine. They ask me for the same items over and over again. They tell me month after month we will have results soon. I am not very satisfied with the entire ordeal. I wouldn’t recommend them to another person.

We hired Wall & Associates to help us with our tax situation. Not only did we have to constantly contact them to get anything accomplished, but in the end, there was no benefit to us. We found our own source to pay off the debt and they just took our money.

Yes I would highly recommend anyone. They were very helpful with all our needs and should we ever need their service again we will do so. I would like to thank all who worked with us and again thank to all.

Wall & Associates Inc. are exactly what they say, Tax Specialist. I was in a challenging Tax situation, owing back taxes to both the State and Federal Government. Wall & Associates became my representative and immediately went into action to assist me from wage garnishments, levies and liens, relieving a ton of stress and anxiety. Wall & Associates kept me informed on the process, worked with the State for me, and were able to get an Offer in Compromise with the Federal Government, which was incredible! I Highly recommend Wall & Associates with any Tax needs, and I appreciate everything they have done for me!

I was first introduced to Wall & Associates by a friend who knew their representative in Dallas. We met in a rented single-room office in January of 2013. After hearing his pitch, I felt good enough to give them a $6,500 downpayment and agreed to pay $350/month until the case was resolved. When they requested information from me, I usually got it to them within two weeks (at the outside). Over the years, it typically took them about six months to fill out the forms (433 and 656A) that take me about 6 hours when I do it myself.

I retained their services in 2016. Mr. Mark ** met with me in a rented office in Fort Myers Florida. He reviewed my tax documents and assured me it was a fairly simple case. Then proceeded to ask for $3000.00. I gave him a check then had to sign up for $400 per month. From there on after I was constantly sent repetitious letters from all sorts of people. After 24 months and $12,600 later I finally called and demanded answers. Amazingly nobody was available to answer my questions?

Do not retain these people. Our first phone call was the sales pitch of a lifetime. We were told that 90% of their clients settled for 10% or less of their bill because Wall had a great relationship with the IRS. Our consultation meeting was more of the same. Duane told us that we were small potatoes to the IRS and that our assigned team would be able to settle this for a fraction of the bill. We told him we wanted to settle and that we did not want to dispute this any longer. He told us this would be taken care of in around 6 months. We put down $5000 and started our $400 per month payments. All the while, we were transferred to different team members and were asked for the same information over and over again.

I have had a good experience up to this point even though we are just getting started on my case. I first met with Aaron not quite a year ago. I decided to hire Wall & Associates. And went for a follow-up appointment. Stephen ** has now taken over my case and is starting to get a game plan in order. I am hoping for some good results as my case moves along. Thank you.

I was very conscious of the amount I owed the federal government and New York state and calculate it will take me a lifetime to pay my debt in full so I started my research and was very pleased with the information I received when I met Mr. **. I gave him the paper I had and after he reviewed my documents he explained everything that Wall & Associates would do help me. Thus far I am pleased with the service. Would recommend.

Had multiple years of unfiled taxes (compounded from missing the first one as that return issue impacted subsequent years). Wall and Associates did a good job in telling me what I needed to do, representing me with the IRS (I never did have to speak with the IRS), and keeping me informed. If you have been in similar situation, you know the IRS will catch up with you and it won't be pretty. My case was resolved satisfactorily and Wall and Associates was very helpful in getting IRS actions delayed and lifted (much more than if I had to deal with them). The process can be slow (on the IRS part!) so the better you get your stuff in order, the quicker Wall can help. I can say in my situation the Wall associate always responded in a prompt manner and keep me informed throughout the process.