Wall & Associates takes pride in their trustworthiness and hard work to ensure your tax problems are resolved. They will negotiate on your behalf until a reasonable settlement has been reached with the I.R.S. Their authorized to work with taxing authorities in all 50 states.
Don’t handle your tax problems alone. Contact Wall & Associates today for a free, confidential consultation today.
Wall & Associates staffs a team of CPAs and financial experts to solve complicated tax issues for their clients. While there is no up-front fee structure, they do offer in-person consultations for a better understanding of your cost.
- Certified Public Accountants
- In-person consultation
- No hidden fees
- Offices located nationwide
- No money-back guarantee
- No up-front fee structure
About Wall & Associates
Wall & Associates offers its services as an alternative to hiring a tax attorney. Operating in all 50 states, the tax relief company operates a face-to-face service for those looking for help with an IRS-related problem. Certified Public Accountants (CPAs) and other financial experts are on staff to determine the best course of action for your case. Wall & Associates is also a member of The American Society of Tax Problem Solvers and the National Association of Tax Professionals.
Wall & Associates services
Wall & Associates offers assistance with a variety of tax services, including liens, garnishment, back taxes, and more. They work to get their clients settlements, payment plans, and offers-in-compromise with the IRS.
- Tax Liens: If you have unpaid taxes, the IRS can file a tax lien against your personal property with your county clerk. Wall & Associates aims to reduce your tax burden so you can pay it off and avoid a lien.
- Tax Garnishment: The IRS is legally allowed to force your employer to send them part of your paycheck if you owe back taxes. Wall & Associates offers solutions to work with the IRS to avoid this.
- Seizures: The IRS can seize your property, including your car or home if you owe back taxes. By reducing the amount you owe or setting up a compromise with the IRS, Wall & Associates works to help customers avoid losing their stuff.
- Unfiled Tax Returns: If you do not file a regular tax return, the IRS may think you are trying to evade paying your taxes—which is a crime. Wall & Associates employs CPAs and other professionals to help you file these tax returns the right way, to avoid any further issues with the federal government.
- IRS Penalties: If you’ve been penalized by the IRS, Wall & Associates offers consultations to help you understand exactly what went wrong, and what can be done to help.
Wall & Associates FAQ
- How does Wall & Associates work?
- Working with Wall & Associates begins with an in-person consultation at one of their 187 offices located nationwide. A consultant will then evaluate your financial position to determine if you are eligible for an Offer-In-Compromise, settlement or payment plan. If you are, Wall & Associates will assist you with filing the paperwork. If you are denied, the company offers assistance with the appeals process.
- How much does Wall & Associates cost?
- Wall & Associates does not publish their fee structure online, but this is typical of most tax relief services. You’ll need to contact the company directly to discuss your unique tax situations to get a better idea of what fees will be associated with your case.
- Does Wall & Associates offer any type of guarantee?
- While all situations are different, Wall & Associates touts a “No Hidden Charges” guarantee and says it is committed to finding a fair payment solution for every customer.
Do we recommend Wall & Associates?
If you are looking for a company that can help you understand the “numbers game” that is dealing with the IRS, Wall & Associates may be able to help. They specialize in understanding your financial situation and guiding you to the best option for attempting to get relief. However, they do not offer legal advice, and unlike other firms, they only provide relief services, rather than whole-picture tax help.
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I have had two experiences using the services of Wall & Associates for assistance and support in dealing with the IRS. My first tax situation was for settling back taxes which had accumulated due to business issues, and which related to unfiled tax returns for several years. The IRS had calculated the total owed as over $90,000 with penalties and interest. I had tried to access assistance from another firm for help in settling the matter prior to finding Wall & Associates. I made no progress with that other firm after paying them a significant flat fee up front.
Rather unnerved, exasperated and fearful of the unknown ahead, I began searching for another option and found Wall & Associates. They initiated action right away on my behalf. Jessica ** of Wall & Associates was assigned to my case and she worked very diligently for close to two years - then finally reached an agreeable compromise with the IRS on my behalf. I was very glad that Wall & Associates had worked with me on a flat fee up front basis, as my total fee from them may have been much higher if they had been charging me on an hourly basis. Jessica ** got the disputed amount settled with the IRS as an “Offer in Compromise” for approximately $17,000. It probably could have been settled for much less, except that I had accumulated a balance in a 401k by then, and because of this the IRS refused to go any lower on the settlement amount.
I feel that Jessica ** of Wall & Associates did a great job in getting me all the way through the “Offer in Compromise”! She knows the system, she knows the paperwork, she knows how to handle IRS personnel, and she knew how best to handle me when I was at a time of great distress. Jessica is quite easy to work with, being friendly and personable. I had good confidence in Jessica throughout the process that things would turn out ok, and they did.
Since the time of my “Offer in Compromise” settlement I have been successfully and timely doing my own tax returns using Turbo Tax software. At completion of my tax return each year, Turbo Tax software always offers the option of obtaining a “Tax Audit Defense” Certificate for a small fee (less than $100). This is essentially the purchase of their support offering and their assistance in case of a tax audit. I have always opted in – just for extra security as something of an “insurance” policy, as I am still jittery about the IRS. I did this even though I never really knew what services Tax Audit Defense would provide for me in the event of a tax audit. Then my second tax situation occurred. I was notified around Thanksgiving 2018 that my 2016 tax return had been pulled for an audit by the IRS.
The first thing I did was contact Tax Audit Defense (the Turbo Tax program) and alert them of the tax audit. They “sprung” into action immediately, asked for a copy of my IRS notice letter, and then essentially proceeded to tell me I had no choice but to do everything and provide everything exactly as the IRS had asked for it – some help that was! To add insult to injury, they pressured me via email frequently to demand, and seemingly add threats to my life that I must hurry up and get information submitted or I would suffer penalties from them!!! I felt like I got absolutely no help at all from Tax Audit Defense and received no value add in exchange for the monies I had paid them over the past 10 years.
I was very frustrated and felt very let down by Tax Audit Defense. The very next thing I did was call Jessica ** of Wall & Associates, told her my situation, and asked her if she would “rescue” me again. She once again took me and my tax audit case on, for a very fair and reasonable fee. She immediately took REAL action, contacted the IRS on my behalf and skillfully began guiding me along a success path of developing an appropriate document package, that as it would turn out, got me through the upcoming tax audit with my pain and distress quite minimized.
Jessica told me that my tax audit had been a “random” audit, and that my return had not been selected because of an observed deficiency in the return itself. With Jessica’s great support, I was basically able to carry on my normal life through the audit process. My experience with Wall & Associates is one of confidence and success! As you can probably guess, I would recommend Wall & Associates, and I will use them again, should the need arise. Best wishes in your own tax endeavors, Doug
Thanks for taking time out of your day to let us know about your positive experience in working with our office. While we always hope our clients never need our help multiple times, we are only a call away should you need us.
The initial consultation was in depth and the time allocated was sufficient to cover all information. The interviewer explained the process and answered all questions to ensure complete understanding. I was given documentation showing the entire team that would be working my tax issues. I would recommend Wall & Associates to others for their tax problems.
We appreciate you reaching out and letting us know about your experience in meeting with our office. We look forward to helping you put your tax matter behind you.
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So far everyone has been helpful, as we just got started. Everyone we've talked with has been very knowledgeable and we are very happy to be one of your clients. As I said we have just got started and we will see how everything goes from here on out to our resolution.
Thanks for reaching out and for letting us know about your experience thus far. Remember, anytime you need case assistance or have a question we are only a call away. Additionally, don't forget to utilize our customer service line should you need it.
Everyone at WALL and Associates have been very knowledgeable, courteous and very professional!! Initially I met with Tod ** who was very patient, intelligent and able to reduce my stress and anxiety through his exceptional knowledge of the process and the expertise of WALL and Associates. TRULY A BLESSING!!! James
Thanks for reaching out and letting know about your experience. We look forward to helping you put your tax matters behind you. Remember, anytime you have a case question we're here to answer it for you. We'll also be sure to keep you frequently updated with what we're doing on your behalf as well.
Thanks for choosing us!
I am pleased with my experience so far. They are still working on my case but are extremely knowledgeable and friendly. They make you feel less stressed and actual do take care of your case. Just don't throw it to the side and forget about it.
Thanks for the vote of confidence! We completely agree - maintaining an open channel of communication with your representative is the key to success in tax representation cases!
All questions answered and offer to help. After being scammed out of $260,000. I needed help with taxes. I had cashed in an annuity, that would be heavily taxes on. After doing my taxes on Turbo tax, my total was to pay over $23000.. So I have come to you for help.
We look forward to working with you and assisting you in the resolution of your tax matter.
Consumer Beware!! After one year of pulling our leg and having us continuously send in documentation as well as taking 400 a month from us on top of the initial thousands of dollars in retainer fee, this company tells us that realistically it is not worth it for us to submit for a settlement. So basically after paying this company 6500.00 which we could have and should have used to pay taxes owed, we are now out that money for a company who was dishonest since the beginning. Brandi ** was absolutely awful -- she would call us back after hours and not get back to us in timely manners sometimes weeks at a time!! We had to be the ones constantly reaching out and asking for updates. On numerous occasions, we had to resubmit paperwork again and again only to be told finally that they could not do anything for us.
In December, a guy named Devon from some Client Services Group contacted us because he said he was investigating Wall & Associates and Brandi for taking so long to settle our claim and as a result we received a break from the 400 a month from February until now (or else we would be another 1200 in the hole). If we had not called them for updates, they were going to restart taking out the 400 on June 1!!!!
We did not read all of the negative reviews on the BBB and consumer affairs until after paying the initial 2500 retainer and thought they would help us but now I see we were scammed like many others!! BUYER BEWARE -- we plan to get a lawyer and fight this. They are dishonest and pull your leg until they have taken enough of your money and then don't help as we have read happen to many others. GO WITH A REAL LAWYER and/or settle on your own. These people should be ashamed of themselves taking money from already hard-working people!
Thanks for reaching out and for letting us know about your experience in working with our company. Wall & Associates, Inc. is an administrative tax representation firm. As you state, we do not handle tax matters requiring legal assistance. Every client must sign our Administrative Tax Controversy Agreement, which clearly outlines this fact.
Our office kept requesting updated information to confirm the accuracy of the financial statement our office was working on with you. As you state, in February of 2020, our office agreed to waive fees ordinarily due and payable to our office. This consideration was granted to you, as detailed in our February 4 letter, as a customer service gesture to address concerns you had with the services our office was providing. We also offered you an opportunity to have your case switched to someone else. You opted to keep the same caseworker.
Unfortunately, upon review of the financial statement, it did appear there would be challenges in submitting an offer for your case, and we explained those challenges to you. We offered you alternatives to submitting an offer during this call.
As of May 12, 2020, you have requested to cease services with our company. Per this request, members of our Client Services Group will be reaching out to you. In the event you want to speak with someone before them reviewing your case and contacting you, we encourage you to reach out to us at (800) 989-5911.
DO NOT USE THIS COMPANY!!!! BEWARE!!!! I have been working with this company since August 2019. It started off with a really good working relationship. The consultant I meet with assured me the $5000.00 retainer fee would be worth it and the additional $500.00 a month for the company was well worth it too. Really good salesman. I have had 3 team members in the last 6 months. The first one was named Brad. He sent me a list of what I needed to send and then turned me over to Mandy who did some awesome work. But that all ended in September when Mandy left the work and turned my account over to some human named Jennifer. This last one Jennifer R is a real loser and Jennifer's manager Cynthia ** is no better. Clearly they are there for the paycheck and nothing more. Jennifer has NOT contacted me in the 4 months she has a contract. The communication I have had is when I called the company to see what the status was.
When I received notice that the case had been review in Jan 2020 I called Jennifer and her statement to me was, "Yeah we got it but we have until the 22 of February to respond so we will just wait. You got another monthly fee paid to Wall and Associates to sit on the case." On top of that now that the case has been review, Jennifer's statement to me was "Just pay the bill you owe it". The customer service rep Mike says too bad on the money. He admits to bad service but claims they stayed into h with the IRS and that one phone call a month was worth $500.00 dollars. When I reminded him that I was the customer and not the IRS that brought silence on the phone. No refund on our bad service or ethics, just my loss.No the company is not willing to fight the battle with the IRS as advertised. So let's review this $11,000.00:
No customer service.
No Consultant to fight for your rights.
Thanks for reaching out. Our office strives to provide excellent representation service to every client who hires us. You hired us to review the accuracy of an assessment that was being made against you. Our office is able to aggressively pursue arguments to assessments when there is something to argue. If the assessment is accurate then it would be pointless to argue. Despite our ability to argue on your behalf we cannot change the tax code. Although rare, sometimes the best option could be full payment if you have the means, it won't cause a hardship, and you don't feel like going through a resolution process with the IRS.
We follow up with our clients as necessary to progress their case toward an ultimate resolution. You called us and we provided you updates. Had you not called us, we would have called you. The initiating party makes no difference - you received updates regarding the status of your case.
As is explained to every client the monthly fee is intended to prevent issues that arise with line-item billing. Work in some months is much less or much more than others, but you will have a consistent charge. With line-item billing you will receive fluctuating charges and in some months you will be billed a lot and in others not much. You fail to acknowledge that in August and September 2019 large amounts of work occurred and admittedly in later months less work occurred.
You fail to acknowledge that we agreed to reduce the $500 agreed monthly fee to $400 as a customer services gesture. Would a company trying to take advantage of individuals be willing to work with them on their payments post contract signature? We surmise few companies would.
The honest truth is that we worked to provide you fair and honest tax representation services, but we do regret that those services didn't meet your needs. If we can be of any further assistance regarding your case or the actions on it please do not hesitate to reach back out to us.
I was told my fee would be $3,700 down and a balance of $5,000 that could be paid out at $500 a month! If I had that kind of money, I would just pay the $9,500 the IRS said I owed. You're NOT helping people.
Thanks for reaching out. We try to quote our clients a fair fee for the work required on a case. Sometimes it makes financial sense to hire our company and sometimes it does not. Regardless, we are always upfront about our fees so clients can make that decision for themselves.
We do sincerely hope that you are able to find a representative who is able to meet your needs and appreciate you having met with us.
This firm was charging me for over 2 yrs $400 a month promising me they were negotiating with the IRS all that time on my behalf. When I got tired of waiting to see results and demanded to see evidence of work performed they fought me tooth & nail not to provide it. When I stopped paying the monthly $400 fee that’s when they had their billing dept harass me to make my payments again. I told them I’m not paying another cent unless I see the work completed to justify taking my $10,000. They then sent me copies of all my email correspondences back and forth giving them the documentations they were requesting to build my offer in compromise. I was insulted!! They were charging me $400 a month to keep giving them my tax returns, bank statements, bills, proof of income etc. and they were buying time and delaying the process just to collect their precious $400 a mo from me! What a rip off!!!
After doing more research and calling the IRS myself, I learned they never made phone calls to them only filed power of attorney docs representing me. THAT’S IT!! What a waste of my time and money! Now I will file a lawsuit against them to get my money back. These people are corrupt and crooked! I’m sure I am not the only one they are stealing from. Consumers stay clear of this firm!!!
On reviewing your case we were actually buying you time to begin timely filing and paying your taxes on time. No doubt one of our caseworker's explained to you the importance of current tax compliance when addressing arrears owed to a taxing authority?
Simply put we didn't submit an offer or other resolution for you because it would have been pointless if you had generated further tax liabilities. The new balances would just default anything we arranged and would have been a further waste of your time and resources.
If we can be of any further assistance you can reach out to you office at (800) 989-5911.
I am currently working with Wall & Associates Inc to solve my tax dept. So far, I have been very disappointed, which has caused me much anxiety and stress. I met with a representative in April, 2019. I was very responsive to providing the information they requested. The only updates I have been initiated by me. I had to request to work with a supervisor because I honestly don’t think my representative knew what he was doing. I kept having to correct his mistakes on forms. He didn’t have answers to questions and I felt he was just smooth talking me.
I have now paid $4700 and feel I have not gotten much in return. I do have a call with the manager tomorrow to address a form that I feel should have been submitted 2 months ago. Every time I get the form for my signature the amounts change. If the manager cannot answer my questions I may have to get an attorney. Also, please note the BBB gives this company a D and list legal action against it in Virginia and Minnesota. I wish I would have done my homework before signing up with them.
We apologize for your experience. If you would like to speak with someone who can assist you regarding your concerns on your case we encourage you to reach out to us. Our Client Services Group should be able to assist you with any questions you may have.
Wall & Associates Company Information
- Company Name:
- Wall & Associates
- Company Type:
- Year Founded:
- 601 Pennsylvania Ave. NW South Building, Suite 900
- Postal Code:
- United States