Vanderbilt Mortgage

Vanderbilt kind of gave me the rundown on everything. It was very easy to communicate with them during the loan process. The process went way faster than I expected it. What impressed me most about my rep was that I never had to hunt for information that they needed. They were able to just get everything that they needed on their own. That was good for me.

The place that I bought the house from recommended Vanderbilt. I checked with them knowing that my property was in a floodplain, and they offered me flood insurance that I couldn't buy anywhere else. So, having that alone was good enough. Everybody was great. They helped us every step of the way. I had been to all the big manufacturing companies around, and judging from everything, not just the houses themselves but the total package of the setup package, by far, I was happiest with what we got here. Everything was done exactly like we wanted.

We had been working with Cascade prior to this, and Vanderbilt was able to help me better. It was really nice because they would always call and let me know if there was something that I needed or something different that needed to happen.

Conducting business with Vanderbilt was pretty easy and their reps were okay. The worst part was I had to come up with a bigger downpayment than I thought. They told me a certain price, and I had come up with a little more. Other than that, the process with the mobile home dealer and them finding a deal with us was not that long.

The application process with Vanderbilt wasn't a big deal. We filled out our application and it was approved. Communicating with them was easy too.

Vanderbilt was very responsive. Everybody was helpful and informal. Overall, very good. The reps were very patient. If we had any questions, they were quick to answer. It was all within two to three weeks. I have a lot of friends that are my age and if they were interested in getting a trailer or a mortgage, I would recommend Vanderbilt because of how easy it was and how nice people were, and all the information that was given rather than what I would have assumed people just brushing it off and being, "Oh, just sign here and there." I came out understanding what I was agreeing to rather than getting caught in a trap.

Vanderbilt was awesome. Sandra kept me informed, for the most part. It was a pretty fast process once she got the paperwork that was needed and how to do the money part. She was great.

Vanderbilt communicated very well and they were very flexible as far as if the house wasn't done, they postponed the first payment, which was nice. The other mortgage company I used before wasn't like that. Vanderbilt was very thorough and right on top of everything. It was a good process. It was super easy for me. The reps that I worked with were awesome.

The reps were nice and they were really honest with us. They explained the whole finance situation and went through step by step with us. They got back to us really quickly too. It was great.

The loan process with them went pretty fast. I put in an application on October 7th and had my home delivered to the site December 1st. My rep Kelly was really cool. I recommend Vanderbilt. They were so easy to get ahold of on the phone. They were really nice. If I had any questions they didn't answer, I just send Kelly a message or an email.

The loan process was pretty simple. They were really good at answering emails and when I would call and ask. I mostly dealt with Randy and Brittany. They both assisted me and answered my questions. Recently they called me because our key day changed. They let me know that the payment was going to be pushed back and I didn't have to worry. It was really nice that they were keeping me in the loop with everything.

Everything went great, although it is a very time-consuming process. It took a minute for everything to get in a roll but they kept us updated. The rep we worked with set us down, told us what we should and shouldn't expect, filled everything out for us, and got all of our ducks in a row. It was a real pleasure meeting him and it was a real good experience for us, especially being first time homebuyers.

Their reps were good. They answered all my questions.

I like working with Vanderbilt. I like the online portal and how you could upload things there. It made the process a lot easier. The people that we worked with were great. They helped me with the paperwork. If I needed help, I could go to them or they would come to me. I had a lot of questions, and Steven answered every question. She talked to me on her days off when I had questions. If I ever choose to buy something else in the future, I would consider using Vanderbilt.

Communicating with them was super easy and the application process didn't take that long. The longest part was getting the land appraised but they did the best they could to rush it. I appreciated that. Also, they were one step ahead of everything and let me know what was going on.

Working with Vanderbilt was easy and I liked that I didn't really have to stay on the phone a lot.

They've been great the whole time. I would tell others to try Vanderbilt first before anybody else. If it wasn't for them, we wouldn't have got into the house.

Vanderbilt was very nice to us. They did about everything we needed, and they did a good job. We had to do a lot of things to get things done. We had to have everything paid off before our loan would go through. That was rough on us, but I'm sure they wanted their money to go towards your home so we wouldn't lose it and that's doing great. We moved on Saturday. Our home is beautiful and they did everything we wanted.

The only thing that I wasn't happy about was I changed plans and they first told me that there would be no problem and they would just transfer everything over. But then it turned out that I had to do everything over. But after that, it was easy. They did everything quick and they would notify me. Also, everybody is really nice. The rep I worked with was very helpful and knowledgeable. Vanderbilt is easy to work with and I would recommend them.

It's been a good experience throughout the entire process with Vanderbilt. Someone has kept in touch with us to let us know what was going on, what to expect, what was happening at that moment through emails and text messages. We were always encouraged to reach out. They really made the process really simple. Everyone was really great, very helpful, and knowledgeable as well.

Working with Vanderbilt was wonderful. The rep we worked with was very good. Always happy and always there to answer questions. The loan process was quick and easy. I would recommend them to anybody.

I'm completely happy with Vanderbilt. They've done their part so far. I worked with Laura and she was good.

Vanderbilt's reps were excellent. Every step of the way, they were continually in touch via phone or via email. The communication was very clear, concise, to the point, and easy to understand. After all the horror stories that I have heard regarding financing a home, this was seamless and they were a joy to work with.

Everything went smoothly with Vanderbilt. It took a long time to get the actual home onto the site but Vanderbilt did great when they could do anything.

I've been with Vanderbilt since 2000 and I just refinanced the house through them and it used to be every January that they send me the same threatening stuff, "You don't have insurance. They'll start charging you our own insurance." Their rep is doing it again after I've closed. They came up and said I don't have insurance on my house. I said we went through all that before they would even let me schedule closing. I finally got to the point where I just gave my insurance lady their number and told her to call them.

Vanderbilt's rep has been pretty thorough with trying to get everybody to do the job that they were supposed to do. But the process is taking longer than any of us thought it would and it's still not complete. There's a lot of paperwork, too. Other than that, it's a beautiful home and everybody who has worked on it has been very nice and respectful. It's a work in progress and it's been a journey.

The home loan process at Vanderbilt was very quick and easy. They were very helpful and they answered all my questions. They worked around my schedule. I was very busy, so they’d leave me a message and I would get back to them. I loved them.

It was easy as far as communicating with them. The rep I worked with was always very good. I just had a problem one time. She just didn't understand I'm an in-house employee. But, other than that, it was fine.

The process with Vanderbilt was smooth and easy. Most of it was done online, and then I did an on-the-phone application. I had a pleasant experience with the agent, too. Everything was great.

The loan process at Vanderbilt was a lot easier than it was disclosed online through other people. It also moved pretty quickly. They didn't string it all out forever until we got tired of it. Their communication was very well. At first, I wasn't getting any updates. So I called. After that, they would call me after every step to let me know exactly where we were at and the estimated time to find out that we were gonna be approved or not. We also like how they don't instantly need payment the first day we were in there.