Vanderbilt Mortgage Reviews

We had a pretty easy experience. We just submitted the application through the mobile home dealer that we were going through and they called us. Vanderbilt was fine. The process took a month from start to finish. This was not on Vanderbilt's part but the dealership's.

I went through three different companies and Vanderbilt was the one that treated me the best and approved me within a 24-hour period. I would recommend them to anybody that's trying to get approved for a loan. My first payment is due next month and I'll be paying online. Communicating with them was very easy. They were awesome.

Vanderbilt answered all my questions. They've given me details of everything that I needed to know. The reps are very kind, informational and professional.

Vanderbilt assigned somebody to my account and any time I had problems, I'd call them and they took care of it. During the whole time, I was able to contact them. They'd get back with me in a couple of days if they couldn't answer it right then. They worked with me. The only thing that I dislike is the percentage rate. But that's the difference between a house and a mobile home.

The rep at Vanderbilt was awesome and very helpful. She answered all my questions and responded in a timely manner. The process went through smoothly. They asked for the information and when it was provided, there were no issues. They were competent. I've already recommended them to several people.

It was an eight-month process to get the land and the home and all the utilities. I closed back in March. Vanderbilt didn't ask for all my information upfront. They asked for one thing a week and it seemed to draw out the process. It took a better part of three months to close. But we were still waiting on a land plot to get approved through the city and that was one of the reasons it was taking so long. My first payment isn't scheduled till August. They sent me an email containing information on how to make payments, but I haven't set it up yet.

My experience when Vanderbilt first called me was really good. They told me that we were approved for the loan. The rep was sweet and she explained everything that we needed to do to get the loan process and everything to get started on looking for our home. They also kept calling to check on us to see how everything was going. They did exactly what they said they were gonna do. They did a great job.

From what I've had to deal with, everything's been fine. The communication with the rep was good.

It was good with Vanderbilt. The employees helped me through everything.

The process with Vanderbilt was easy for newbies like us. It's something we would recommend to other people because of how easy it was. They gave us what we needed to do. If we had any questions, we had a person to contact throughout the entire process. If we did something wrong, they would give us a call or they gave us one of their direct numbers and we called them. They're very good at breaking things down. There were a lot of questions that we had no idea how to answer, but they helped us through the entire process.

Working with them was very fast. The person who attended to me was very courteous and respectful. I love Vanderbilt. They are the best.

The rep was polite, business-like and answered all the questions we asked him. My wife did most of the communication and she seemed to like Vanderbilt. They did a good job and the process didn't take long at all. I was satisfied with everything.

Vanderbilt Mortgage reps stayed in touch. If I called them, they never answered. But if I left them a voice mail, they returned my call within 45 minutes. I'd refer others to them.

They were helpful with keeping us up to date. They worked with us and called us. We were pleased with them. We recommend them cause it's not the first time we've been with them. The first home we had was with them and I just hope that this time, they keep it instead. Our first loan got sold to six different companies before we got it done.

Vanderbilt was great. Their rep was very nice and she explained everything in the paperwork very clearly in layman's terms. The process took hours but it didn't take that long.

I'd recommend Vanderbilt. Working with them was easy, and the loan process went good. Everything was fine.

Everything went smoothly with Vanderbilt Mortgage. I did the paperwork and they approved. They kept calling me to see if I was ready. And they answered any question I asked. They were very professional. I enjoyed doing business with them.

Working with Vanderbilt was excellent and we were very comfortable. The process was very simple. We filled out the application online and they called us. We were approved and we went from there. We only talked to the reps a few times and they were very polite and nice. The process took a little while because we had to wait on our son to get their down payment for the trailers. The rate is a little high. But we were told it would be on a second mortgage. Overall, Vanderbilt was nice. They were polite and answered any questions and problems we had.

My experience with Vanderbilt was very good. It was quick, and it was easy to communicate with them. Whenever I'd call them, I was able to speak to someone right away, which is really good.

In the beginning, my experience was rough. It has been a long process. We're not even in our home yet. There was a lot of miscommunication. They would tell the home seller one thing, and my sales representative and I had to figure it out. At one point, they had to go really high up in Vanderbilt just to try to get answers. It was really confusing for us all. But towards the end, they got better. Once we got to the right people, everything was great. They're definitely a good company. Overall, it's been a good experience with Vanderbilt.

Vanderbilt Mortgage was great. They had the mortgage done quicker than what they said they were gonna have it done. We are very happy with it. No matter what I needed, the rep was always there to answer my questions.

My experience with Vanderbilt was short and quick. The only thing I did was fill out a piece of paper. I would recommend Vanderbilt.

Our Vanderbilt experience was good for the time that we did all our paperwork. From application to approval, it didn't take no time. The process was pretty smooth. The guy that represented Vanderbilt is a nice guy, made us feel welcome and he answered all our questions that we had for them. I questioned everything he told us about the company. It was good. I'd tell others that Vanderbilt would be the wise choice place. They do a good job.

The process was really easy and it went really fast. It only took three weeks. My fiance and I had some crappy credit going on but they worked with us. Also, everybody at Vanderbilt communicates very well. When we stayed the first night, it stormed and we realized we had a roof leak. I reached out to the agent who showed us the house and she said to call customer service. They came out, assessed the damage and what was going on with the roof, and fixed it that day. They also handled our sliding door. We had to wait a week or so for the new sliding door to come in ad they took the old one out and installed the new one. It's beautiful and it's perfect.

Vanderbilt is easy to work with. I knew we were getting the house through, so I didn't have to worry too much. Vanderbilt took care of a lot of it for me. I like the guy that we were working with. He was good. The home is bigger than the old house that we lived in and a lot nicer than the one that we had at the time. The bigger kitchen is my favorite feature.

The home loan process at Vanderbilt was really easy and quick. The rep was fabulous to work with. I was a first-time home buyer and she made everything very simple and I was really pleased. They were fantastic to work with. They were always right on top of anything. If I ever had a question, all I had to do was call, and there was always somebody there that could answer my question. I would definitely recommend them.

The process was very quick. They kept us up to date. Everything was simple. They let us know exactly what we needed. It was a great experience.

Vanderbilt was helpful. Any questions I had, they had the answers. They gave us the information that we needed, and we weren't alone through the process. They follow through. I would deal with them again.

Contacting Vanderbilt during the process was pretty easy. If I had questions, they were pretty fast on it and if we need help on something that we don't understand, they would walk us through it. So far, everything has gone great.

I've done my application with Vanderbilt over the phone and they were excellent. I liked how quick their responses were and everything was really good. Our communication was mostly done by emails and as soon as I would hit an email to them, within 30 minutes or so, I would look back and there'd be something in there that I needed. I've recommended somebody to them.