TD Bank

I’ve been using TD Bank's online services for approximately 5 years without a problem. I can transfer money from my checking account within TD and to non TD banks. I love their mobile check deposit service... Very convenient! I pay almost all of my bills with their bill pay service. Their staff is mostly courteous and they are open more than my other local banks. One amazing feature that my previous bank didn’t offer is TD’s ability to very quickly generate a bank card at their branches. Great bank. Thanks.

Have dealt with this bank for decades without a single problem. Statements are clear and easy to understand and reconcile. In person contact with numerous branches in VT and FL easy and staff are always helpful. Only one downside, as I have considered cash in checking account, I wish they would make a concerted effort (reach out to me) to offer CD's or other products that would earn income.

I have included a car loan TD Bank/TD Finance upon my past court loan while fully being firm & not flexible with monthly amounts being included. I also had included medical areas for interfering my monthly amount for additional charges, but they have logically allowed their reductions while working within a family business style & not our rip-off style within many other Auto Loan areas.

This insurance co does biz in Canada, I do not know if they also insure in the US but premiums are very good if you have a good driving record and good credit history. I have been insuring with them for 11 years and premiums have stayed reasonable. Claims are a bit slow to be processed. Otherwise great service.

Call TD Bank and representative picks up on first ring. They are caring, helpful and solve issues fast. Great bank, easy to use Quicken or QuickBooks with. Awesome service! I was trying to switch to QuickBooks for my business. They made it so easy. Go online, give permission for QuickBooks and it works seamlessly. This level of service should be the standard.

I've Banked with TD Bank in Canada for 35 yrs. So while living in the US, I was happy to open my account with them there. One day I went to sign on to my online acct. and it said I didn't have an acct. I thought it was a tech error, so I called the bank. The lady looked me up and said, "no you have an account, let's have a look", then she said "Oh, it looks like you've been shut down". I was shocked! I always keep a minimum balance of 3,000 in my account. I've never bounced a check, nothing. I asked, "Why?" She said she'd need to check with her supervisor. Then came back and said "I'm sorry. I don't know why your acct is shut down, nor did her supervisor". She then offered me a phone number to call.

I called customer service today to change my address because I am moving in 2 days. The man asked me to verify a resent transaction including amount and date, so I did. But then he said he couldn't verify it based on that, so be wanted to pull my credit file. I refused to let them pull my credit, and he said there were no other options and was very rude and condescending. I hung up and called back hoping to get someone more helpful only to find out that the previous guy had locked me out of my account (so I was not able to talk to customer service.). Customer service and the supervisor I insisted on talking to told me that their hands were tied because the other rep had shut down their ability to pull up my account. I didn't even realize something like that was possible.

TD BANK is absolutely the worst financial experience that I have ever dealt with.  But don’t just take my word for it. Check out their score with Consumer Affairs and Credit Karma. A 1.3 and 1.4 out of 5 stars!! https://www.creditkarma.com/reviews/banking/single/id/td-bank2/.

https://www.consumeraffairs.com/finance/td_ameritrade.html.

They charge account fees without any notification and illogical reasons. You can open accounts with your wife who doesn't speak English but you can't help her on the phone. They make it almost impossible if you want to close the account on the phone. Worst customer service I have ever seen in my life. Agents act as if they own the bank.

This TD Bank credit card used to be good years ago, not you almost get nothing back. Not worth the trouble anymore. You cannot make changes like you address online on their website. You have to call them for everything, because they do not have internal email messaging to send them messages within your log in. Very behind the times. I have told them before, not to mail me checks, but they do it anyway, I am tired of calling them. I do not want these checks to get into the wrong hands, plus I am moving.