TD Bank

TD Bank

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About TD Bank

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TD Bank is a subsidiary of TD Bank Group, a Canadian multinational banking and financial services corporation. Founded in 1852, TD Bank operates more than 1,100 branches and 2,600 ATMs throughout the U.S. Its products include checking and savings accounts, credit cards, personal loans and mortgages. TD Bank is most known for its bonuses and promotions, which typically reward new customers with cash perks when they complete qualifying activities.

Pros & Cons

Pros

  • Competitive interest rates on some accounts
  • Known for bank bonuses and promotions
  • Relationship banking perks
  • Full suite of account options

Cons

  • Branches limited to Northeast
  • Monthly maintenance fees on some accounts
  • Small ATM network
  • Low APYs on some accounts

Bottom Line

TD Bank is a full-service institution that offers competitive rates on some accounts and regularly runs bank bonuses and promotions for new customers. However, it primarily serves the Northeastern U.S. and has a small ATM and branch network outside this area.

Featured Reviews

Verified
Manassas, VA

TD Bank is very friendly, very good customer service. Good bank, easy to communicate and speak with a real person, not like other banks. I recommend highly to open an account with...

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Verified
Riverhead, NY

TD Bank makes banking a pleasant experience. Their app and website make checking balances and paying bills a breeze. Customer service, whether at the bank or on the phone, is a pl...

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What is TD Bank?

TD Bank is a full-service bank with locations primarily on the East Coast and Canada. Its lineup of financial products includes checking and savings accounts, credit cards, mortgages, home equity loans, personal loans and small business banking.

One of TD Bank's unique features is its extended branch hours, with many locations open seven days a week. This is unusual, considering most banks are only open on weekdays, with limited availability on Saturdays.

Additionally, TD Bank is committed to environmental sustainability and has taken steps to reduce its carbon footprint through initiatives such as LEED-certified buildings and renewable energy use.

How does TD Bank work?

You can apply for a TD Bank account online, in person or over the phone. When opening an account, you’ll need to provide personal information, such as your:

  • Social Security number
  • U.S. residential address
  • Date of birth
  • Government-issued photo ID

As a customer, you can access your accounts online or through the TD Bank mobile app, which includes features such as mobile check deposit, bill pay and money transfers.

You’ll find many bank bonuses and promotions at TD Bank, including cash bonuses for opening new checking or savings accounts, as well as introductory annual percentage rates (APRs) for credit cards. These promotions are subject to different terms and conditions but generally involve completing qualifying activities by a certain date.

TD Bank products and services

TD Bank is a full-service institution with a robust lineup of products.

You’ll find six different types of checking accounts at TD Bank:

TD Convenience Checking

TD Convenience Checking is a basic checking account with low minimum balance requirements, free online banking and a waived monthly maintenance fee for eligible account holders.

At the time of publishing, new customers can earn a $200 bank bonus when they make at least $500 in direct deposits within 60 days of account opening.

TD Beyond Checking

TD Beyond Checking boasts many benefits, including earned interest, no ATM fees with a $2,500 minimum daily balance and two overdraft fees automatically reversed per year. You can waive the $25 monthly fee with direct deposits or by maintaining a minimum daily balance.

At the time of publishing, new customers can earn a $300 bank bonus when they make at least $2,500 in direct deposits within 60 days of account opening.

TD Simple Checking

TD Simple Checking is a no-frills, everyday checking account with a nonwaivable $5.99 monthly maintenance fee.

TD Essential Banking

TD Essential Banking is an account with the lowest monthly maintenance fee of $4.95 and no overdraft fees.

TD 60 Plus Checking

TD 60 Plus Checking is designed for customers 60 and older. It earns interest and has no monthly fee when you maintain a $250 minimum daily balance.

Student Checking

The student checking account is for young adults between the ages of 17 to 23. It’s exactly like the TD Convenience Checking account but with no monthly fee.

TD Bank offers two main types of savings accounts: TD Signature Savings and TD Simple Savings. It also offers certificates of deposit (CDs).

TD Signature Savings

TD Signature Savings earns up to 3% annual percentage yield (APY) when you keep at least $250,000 in your account. It has tiered interest rates and no TD ATM fees. Additionally, it offers free services, like incoming wire transfers, official bank checks, money orders and stop payments.

TD Simple Savings

TD Simple Savings is a low-cost account that offers free automatic transfers and optional overdraft protection for TD checking accounts, as well as no maintenance fees for those who maintain a $300 minimum daily balance. This account is free for individuals up to age 18 or 62 or older.

TD Bank CDs

TD Bank offers regular CDs as well as TD Choice Promotional CDs with bump-rate APYs, providing investors with different options to grow their savings with competitive rates.

TD Bank offers a variety of credit cards to suit different needs. The TD Double Up credit card and the TD Business Solutions credit card allow users to earn rewards on everyday purchases.

The TD Cash credit card offers cash-back rewards and a sign-up bonus, while the TD First Class Visa Signature credit card provides travel rewards and benefits. For those looking to build or repair their credit, TD Bank also provides a TD Cash secured credit card.

TD Bank offers a variety of loan options, including personal loans, mortgages and home equity loans.

Personal loans can be used for debt consolidation, home improvements and other personal expenses. Mortgages are available for purchasing or refinancing a home, while home equity loans are available for financing home renovations, college tuition or other major expenses.

TD Bank fees

Most TD Bank checking and savings accounts have monthly fees that can be waived when you meet certain account requirements. Depending on which account you have, you may also get waivers or reimbursements for some of these common fees:

  • $35 for overdrafts, charged up to three times per day; a grace period is available for some accounts
  • $3 for non-TD Bank ATM withdrawals, transfers and balance inquiries
  • $15 for incoming domestic and international wires
  • $30 for outgoing domestic wires
  • $50 for outgoing international wires
  • $30 for check and ACH transfer stop payments

TD Bank FAQ

Is TD Bank a good bank?

TD Bank is a reputable bank that offers a variety of products and services to its customers. Perks and fees vary by account, so it’s essential to evaluate each option to see what best suits your needs.

What does TD Bank stand for?

TD Bank stands for Toronto-Dominion Bank, a multinational banking and financial services corporation based in Toronto, Canada.

How much money do you need to open a bank account with TD Bank?

Most TD Bank checking and savings accounts have no opening deposit requirements. However, you may need to maintain a minimum balance to avoid monthly fees.

Does TD Bank use Zelle?

Yes, TD Bank uses Zelle, a popular digital payment platform that allows customers to send and receive money with ease.

Where is TD Bank available?

TD Bank has branches across the East Coast, including Connecticut, Delaware, Florida, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia and Washington, D.C. It also offers online banking services for customers who don't live near a physical branch.

Is TD Bank legit?

Yes, TD Bank is a legitimate bank with a long-standing history and reputation. It’s the 10th largest bank in the U.S. by asset size at the time of publication, according to the Federal Reserve.

TD Bank is FDIC-insured, which means that customer deposits are protected up to $250,000. In addition, the bank offers various security measures to protect its customers, including encryption technology and two-factor authentication.

TD Bank Reviews

ConsumerAffairs has collected 1,165 reviews and 1,448 ratings.

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StaffProcess

Reviewed Sept. 5, 2023

My experience with TD is as a bookkeeper for a non-profit sport club. The three signers for the club had to register together, in-person even if they had done so the previous year. This process took three visits because the bank personnel didn't have all the documents ready to sign. (Does TD give their least experienced employees this task?) Also obtaining online access to the account took four months for a new treasurer, and then only that one person had access to view the account and download statements. When the next new treasurer did not go through this tedious process, it became impossible to view the account, or obtain statements, at all. At one point a bank employee promised to mail the statements to the club (as had been done in the past) but that never happened. My advice to any non-profit organization is DON'T BANK at TD!

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Customer ServicePunctuality & Speed

Reviewed Sept. 3, 2023

I have a HLOC with TD Bank for a few years now. I had paid off my loan in full but a month after they claimed that I still owed a balance. I was not aware of this as I thought I had paid the loan in full. So my account started to get past due "without my knowledge" and 2 days after it was due they reported a late payment on my credit report. "2 DAYS???".. 42 days late I received a notice in the mail they were going to foreclose on my property if I did not pay... So I paid off the remaining balance immediately as I have had perfect credit for 32 years with zero late payment.. I did a quick check on my credit today and realized it had dropped considerably because of this.. They said they called but never left a VM or sent me any notices outside of the one I received at 42 days.. I have banked with many banks in my day but never have I experienced anything like this.. I have called and canceled my HLOC and with NEVER bank with TD Bank again, ever...

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    Reviewed Aug. 31, 2023

    No mortgage statements or details online to view. You can only see the account number and loan amount remaining. This is problematic when you have money in escrow/taxes. They still rely on paper copies to be sent to the home. They assumed my mortgage, so most of us don't get to pick the mortgage servicer that eventually ends up with the loan.

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    Reviewed Aug. 31, 2023

    I was on a call with customer service representative who got belligerent with me. She proceeded to freeze my account, and claim fraud, where there was none. So, all of my money has been frozen for a week. I am Disabled, and now have no money for my food or medicines, thanks to them! Please beware and do not do business with a fraudulent organization such as this, which is TD Bank!

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    CoverageSales & MarketingOnline & AppStaffProcess

    Reviewed Aug. 24, 2023

    After participating and using the app I did not get the discount promised. I spoke with 2 representatives of TD Bank and no one could show me in my new policy where is the discount. I went through the policy with them and compared the amounts from each coverage of both policies and the discount was not present there. He told me that the discount was there but he was not able to find it. Also, he told me that the discount would be less because I had to deduct the amount that I was already receiving for just participating in the program. I asked him to show me where this information is written and he also could not show me. This program is a scam.

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    Reviewed Aug. 21, 2023

    I am 10 years with this bank. Having excellent credit score. Working as a nurse with stable income. I have been waiting one and half month for the loan approval and after so many days of waiting and sending tons of papers they declined my application. I will stop working with this bank which I suggest others too.

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    Customer ServiceStaff

    Reviewed Aug. 20, 2023

    Title: Extremely Disappointed with TD Bank's Lack of Communication and Poor Service. Rating: ⭐ I'm utterly disappointed with TD Bank's recent handling of my concerns. For 15 days, I've been met with complete silence regarding my inquiries, which is simply unacceptable. The Bank Contact Centre's efficiency leaves much to be desired, as it's evident that there's a dire need for improvement.

    Moreover, the unprofessional behavior exhibited by the Calgary bank manager is deeply concerning. Their unwillingness to help and lack of customer-oriented attitude is a reflection of the bank's overall shortcomings. It's distressing to witness a manager representing the bank in such a disappointing manner. What's even more disheartening is the apparent disregard from the bank's CEO towards shareholders' concerns. This lack of concern for stakeholders raises questions about the bank's commitment to maintaining a healthy relationship with its customers and investors. Overall, my experience with TD Bank has been nothing short of frustrating and disappointing. The bank needs to seriously address its communication issues, improve customer service, and ensure that its leadership demonstrates the professionalism and dedication expected from a reputable financial institution.

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    Customer ServiceStaff

    Reviewed Aug. 19, 2023

    I opened an account with Samsung Financing which is run by TD Bank Retail Card Services for the purchase of a Samsung Refrigerator. What a mistake!!! Both companies are poorly run and have refused to do what is right. The refrigerator was damaged by the delivery drivers at delivery which I noted on the delivery ticket. I contacted Samsung to get the damaged panels for my refrigerator replace and Samsung said I have to call another number to get the panels replace. So we called the Samsung number and it stated, "This Samsung number will be no longer in services as on October 1st, 2022". This was Early to mid September mind you and the number was no longer in service weeks prior to 10/01. So we called the other customer service number to escalate the matter and every time we were directed to the out of service number. We even tried on-line chat and hours and hours on the phone to no avail.

    So on October 20th, 2022 I disputed the charge with TD Bank Retail Card Services. They said it could take up to 90 days for the dispute to be resolved. I did not heard anything except for one letter in November of 2022 stating the dispute is under review, so I called TD Bank Retail Card Services in January of 2023 to see what the verdict was. The operator said they rejected my dispute and sided with Samsung. I ask why and they said, "We tried to call you and could not get a hold of you so the dispute was denied." I asked did they leave a message, because I never received a message from Samsung or TD Bank? They said they didn't know. I went back through my phone records and see one call from them and it was for 1 minute or less. If they did call they never left a message. How do they have the right to deny me based on a phone call, why did they not provide me with a letter?? I have no clue???

    The best and most strategic part of their system is the 90 dispute policy, It put me outside of the return window and now I am stuck with a damaged refrigerator I have to pay for. Well I refuse too and now my credit has gone from a 817 to a 680. I will never use TD Bank or Samsung ever again!!! I am going 100% out of my way to let everyone I know to not do business with them either of these bad actors.

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    Customer ServicePriceStaff

    Reviewed Aug. 9, 2023

    They are NOT convenient, EXTREMELY incompetent EVERY time that you are REQUIRED to go to a branch whether it be for account issues or notary! Their online banking is constantly making mistakes in your account requiring you to repeatedly call or go to a branch! My primary bank is a different one with never an issue, TDBANK constant headache and problems! Please save yourself the problems! DO NOT deal with TDBANK. They are closing branches due to POOR business! Myself, Brother and Father are three that cancelled our accounts due to issues and POOR customer service! They also charge for everything.

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    Reviewed Aug. 6, 2023

    I've been with TD for some time now so I decided to open a business account. I have garbage trucks and do garbage removal. I got paid by check. I deposited it. They said it's a bad check and shut all my accounts down. If that's the way they do business maybe it's for the best but it's totally uncalled for.

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    TD Bank Company Information

    Company Name:
    TD Bank
    Year Founded:
    1975
    Address:
    200 S 108th Ave.
    City:
    Omaha
    State/Province:
    NE
    Postal Code:
    68154-2631
    Country:
    United States
    Website:
    www.td.com