Tax Defense Network Reviews

The sales rep told me on my first call to them that a lot of companies give a price for services and then come back with additional fees. He said they never did that. I owe 5 years of taxes and to the best of my knowledge two have been filed. I repeatedly called several staff members and NO ONE would call me back. On one of the two years filed, they made a mistake that made it look like I was trying to scam IRS by declaring a dependent that had filed themselves. Then they told me I needed to pay an additional $3,800 to have them request a “fresh start”. I’m doing it myself after telling them that they could clearly see that I could not afford to pay their additional fee. Don’t use this company; they don’t care about the fact that they are scammers and have no problem taking your money, whether you have it or not. BBB gives them an A+ rating. Smh!

I contacted this organization back in December 2019. Spoke to a gentleman by the name of Zachary **. I explained to him that I had recently had another agency working on my taxes and didn’t feel they were much help. Told him the situation and he assured me they could do a better job. He told me about the process and how much it was gonna cost and applied for the loan for me. The cost was $5.000 dollars. I was connected with Kristina **, who was awesome, however, she told me the same thing the first tax guy did. So with that being said, I still owed over 10,000 in taxes and now on top of that the $5.000 for the loan to pay them. This guy is a liar and I would have been better off just going with the other agency. They make promises they do not keep. Keep your money and find a reputation company. The only reason I gave them 2 stars was Kristina was so nice and helpful and I am sure she didn’t know the promises Zachary made.

Please don't contact this company for any help with your IRS problems. They sell you a dream. They should be out of business. The staff there work like they're part-time. I would suggest you deal direct with the IRS. Will save you time and a peace of mind.

We obtained services from the Tax Defense Network back at the end of October of 2019. Here it is almost the end of February, and absolutely NOTHING has been done. We paid over $6,000.00 and am completely disgusted with the service we have received. Every time we call to get an update it becomes a song and a dance of confusion. Nobody there knows what each other is doing. We've had to resend paperwork multiple times (which costs money to do) due to it being misplaced, or "I don't see it in the file". Every time it is another excuse. The IRS has now levied our bank account, after being told that they would be contacted. The IRS was NEVER contacted by this firm. Don't waste your money with the Tax Defense Network. We're better off trying to deal with the IRS ourselves.

I hired these crooks to help me with my tax situation and after paying them over $23000.00 of my money I am still having issues with the government about my taxes. These crooks have not helped me at all. They were supposed to reach out to the IRS about my situation and never did. I was and still am receiving threatening letters from the IRS and the tax network was supposed to handle all of this for me. I was told by one of these crooks that they had not received any information from the irs about my situation but the irs seems to think differently. Stay away from these guys. They are not professional, all they want is your money and after 6 months of dealing with them and paying 340.00 per month I am still in debt with the IRS. STAY FAR FAR AWAY FROM THE TAX NETWORK, PLEASE. FIND ANOTHER OPTION!!!

I paid over $4,000 for absolutely no help. They did not lower or negotiate anything for me. I am still paying the bill and I am still accruing interest and penalties annually. Over 2 years paying $11000 a year and what I owe has gone down $8000. They may be worse than the IRS.

Paid $7000+ for a tax resolution to significantly reduce tax debt. Solution provided was a CNC (currently not collectible). After further research found we seriously overpaid for this solution. The sales person did not respond to inquiries and another representative said the salesperson was not qualified to present us with the solution that we were sold on. We should be entitled to a partial refund, but cannot find a resolution process to apply with.

Just know if you go with these people that the person filing your tax will be a preparer and not a professional, which they try and sell to you later with webinars. They also closed an agreement without speaking to me first. Such as; non-payment, which would allow for it to go on my credit report. Why do they think, people would be okay with having bad things on their credit report? I barely communicated with Linda **, Service Partner. Slow to emails, and they let you know it is easier to email. I am shelling out $4500 for this work, and I got nothing, she waited until my second payment was due before she called. Then 3 days after she said it was closed, and told me how it was going to be on my credit now, cause I can't pay. Well hell, I rather starve than have that on my credit. How frustrating she decided that without even discussing it with me before the fact. I swear that is so unprofessional.

First, it like to say my tax agent was excellent, patient and very helpful. However the initial phone call with who signed me up basically tells you anything you want to hear, kind of like a desperate used car salesman, pretty much full of **. After talking to customer service about the first broken promise, they gave me a minimal discount. Then I had had to call customer service again, due to another broken promise by the initial agent, and this time I was told she would be talked to about it. AGAIN, DO NOT BELIEVE EVERYTHING YOU ARE TOLD BY THE INITIAL PHONE CALL!!!! The tax agent that helped me was awesome!!!! Just

Three years ago I called this company and spoke with someone who sounded like they knew their stuff, so I paid $1500 to get started. So I get an Email stating they assigned me an attorney to handle my affairs on the matter, so I emailed this so called attorney. We exchange numbers so I call him and this guy that sounds like he is in need of a drink, so I relayed to him my situation. He goes on to tell me I need to file the back taxes to get started. So I get hold of the IRS to get my W2s to update my taxes. So I email them to him, at this time The Defense Net emails me and states they need a total of $2200 to resume my case so I send them $2200 more to resume.

I would not recommend Tax Defense Network to anyone. After 10 months of delays, my tax liability increased by $30,000 and the only thing accomplished was a four month postponement of my IRS debt. Nearly everything that was promised was a scam. Stay away is my advice...

Two thumbs up to the whole crew over at Tax Defense Network. Starting with John ** and finishing with Michael **. Very professional and informative. My mind was set at ease after the very first phone conversation. Start to finish my case was resolved in 6 months. Two months ahead of schedule.

I contacted your company over a year ago. I was set up with a rep that was transferred, the second rep would converse with me periodically, then she vanished. Whitney ** contacted me a few months ago, what a breathe of fresh air. Whitney constantly kept in contact with me a out my situation. If I missed her call, I would leave a message and she'd respond in a timely manner. Whenever I sent information to her, she made sure to inform me of what was to come next. Whitney has been a great comfort to me getting me through this process that was started 13 months ago. KUDOS TO WHITNEY, I am grateful and thankful!

My tax analyst was Tomika **. She was great throughout the entire process. She addressed all my questions and concerns. She was very direct and open while still showing care and concern for the situation at hand. She promptly responded to emails and provided constant updates. She is a true asset to your company. I was so impressed with her, I have requested her to assist me with my state tax resolution.

My wages have been garnished at a rate of 90%. Tax Defense said they would help right away. I have been prompt in returning items they said they needed. So far, I owe 80,000$ more. My contact person doesn't respond. She is not reassuring, yet they expect me to pay them, when my wages are being garnished 90%. They are not cheap. I agreed to 7500$ and gave them 1000 down. They suck!!! My analyst is Corrie. I hope you get someone better.

Tax Defense Network promised, took my money, and then hands me off to a group from "Money Solver" who proceeds to ignore all email inquiries. Hell those emails were simple yes/no question. I'm in the process of blocking the other payment and hopefully get the first half $ back.

Thanks Mulder. She's great. My taxes was done with satisfaction and in a timely manner. Tax Defense the way to go. l will tell my friends and coworkers how Tax Defense is the company you need to go to. Their staff are well trained and experienced at the job.

My consultant, Minh **, was very good and kept me informed to ease my mind. Which I really appreciate because this was a bit stressful for us. Thank you Minh **!!! God bless you!!! We will recommend you to anyone needing assistance and peace during this sort of stressful situation. I don’t know what we would have done without you. Your kindness will always be remembered. Thank you once again.

My accountant had made a rather large mistake on my tax returns. I needed help. To arrange a payment plan that I could actually afford to pay. And I am happy to say that Robin was able to help me and now I have a payment agreement with the IRS that I can afford! I am so thankful for all your help Robin! Thank you!

From the very first time I called Tax Defense I had a great experience with tax defense. I think it went well, they helped me every step of the way on understanding the process on what to expect, thanks for the help and I will definitely recommend to family and friends.

I would never recommend Tax Defense. They take your money and then can’t do anything for you. Read up on the tax laws and learn and save yourself a bunch of money. They suck. I feel like I was cheated and suckered into Using them. Or use your fear to talk you into signing with them.

The person who handled my account Ms. Dee Dee ** was great. I had to be honest. She was the only one that made me feel that they care about my tax issues and she resolve them very quickly for me. The person I had previously was terrible. You have a special worker in Ms. Moore. Thank you for having a great worker like her in your company.

Talk about a huge weight lifted! I was so scared and stressed thinking how we were going to deal with our huge tax bill! The help I received from all parties involved was not only completely professional, but I was also shown compassion and felt a tremendous sense of ease!

I went into this questioning if this was the right path to take to help my wife resolve a matter with the IRS. During sign up, they make all the promises in the world and makes it sound like you will have an army fighting for you, but this is not the case. Once they have your money you become a number and email address to them and chances are you will only hear from them once more when they file with the IRS.

Being in an unfortunate situation with the IRS is overwhelming and stressful! When I finished my initial conversation with the TDN I had high hopes and confidence that I put my situation in the right hands. As time passed this confidence waned! I gave all my information to my original analyst! Part of my agreement was a 2016 tax preparation. After months of waiting my analyst failed to keep me informed of my case. Sporadic at best. Only after going to a supervisor did I find she no longer worked there and I was given a new analyst, something that should have been done without my efforts to find out where I stood. Received threatening letters from the IRS about wage attachments and property sale during this time.

Mike did a great job keep me up to date with my case whether it was in an email or a call. He answered all my questions I had and was very reassuring that my case with the IRS would be taken care of and that I had nothing to worry about. It was a pleasure working with him.

Cody was a tremendous help in getting my tax problem solved. Thanks to him I can now breathe easier. Cody was very courteous and friendly. Answered all my questions and explanations were very easy to understand. I had problems with others at Tax Defense, however I was really impressed with his professional attitude.

My tax return (2017) was completed by Amber **. She is fast, accurate, and very thorough!! Amber ** is a very competent asset at Tax Defense Network!!! I enjoy having Amber do My tax returns because they will be done right!!! Thank you Amber and I will be calling you next year!!!

DEEDEE WAS THE BEST EVER. SHE WALKED ME THROUGH THE ENTIRE PROCESS. I wish I would have had her from the beginning process. She was an amazing person to go through this process with. She's awesome! She's perfect! Should be more employees like her. She knew what she was talking about when I asked questions. She should be modeled after. She was a joy to work with! I appreciate her so much!

Thomas ** is amazing! His calmness and professionalism was greatly appreciated. He handled my case thoroughly and with great detail and expertise. I was worried about the IRS coming after me, as well as, losing my home and everything else I have worked hard for. His knowledge saved me! He is indeed an asset to your corporation! Thank you!