Tax Defense Network Reviews

I received from the IRS a statement saying that I owed them several thousand dollars in back taxes from this past tax year. I received another one from Indiana Department of Revenue that I owed them over $2,000 in taxes. I was swamped with other other things that I had and I just couldn't do that. I needed help. So I contacted Tax Defense Network and asked if I could apply for financial relief. They were able to stop a lot of the interest from occurring. They were able to have the IRS to put my case into nonpayment right now. But once I get the money, I still have to pay it. But with my Indiana case, they abandoned me on that. They said they couldn't get anywhere with Indiana. So, I was on my own on that.

The young girl that I was working with told me she would set up a telephone appointment. I'm old. I don't move around quickly. So when she said, “At one o'clock on Friday,” I said, “Okay. I'll be here.” I sat with my phone, waiting for her to call. I don't move around real quick, so I wanted to make sure I didn't miss my phone call. She didn't call at scheduled time and this happened on more than one occasion. This young girl was trying to gaslight me and then ultimately, I started second guessing myself, but then I proved to myself I was correct. She kept saying, “I'm gonna send you an email.” I never got the email. She’s been made to act like, “Oh, well, it's probably in your spam folder.” But it was never in my spam folder.

Tax Defense sent me my copy of everything, including my taxes. At first, I thought Tax Defense was a fraud. But the rep informed me that she wasn't fraud, and that she was legit. So, she kept calling and kept up with me. She also texted and emailed me. The process was easy. I was having trouble on my emails and she made it even easier because she sent the forms and I filled them out and then take pictures of them and send them. So, she helped me out a whole lot to make sure it got done. Tax Defense was wonderful on that part. They were good to work with. They helped me.

My experience with Tax Defense was good for the most part. The only problem is you really can't understand anybody because it's mainly foreign people. You can't really understand their English sometimes. But other than that, the customer service has been all right. I got off the phone with them earlier because I'm still getting letters from the IRS about a levy. I don't understand how I'm still getting letters if they're helping me. But the woman told me not to worry about it, so it's good.

I initially had a great experience with Tax Defense Network. I had three years of back taxes that weren’t filed because I didn’t know what to do. I had solar put on my roof and the solar company went out of business. After it was all done, they finally sent me the three years and there wasn’t any tax credit on there. I called them back about the solar credit, and they asked if I could get the loan documents from where I got the loan. I said I could probably do that, so I got the documents and sent them in. Then they said they needed a document that says the solar was installed, but the company was already out of business.

I owed $21,000 to the Fed. I was an owner-operator, had gone through a bad divorce that had me paying her so much money, I couldn't send anything in quarterly payments. So, I was overwhelmed with all of that. Somebody on Facebook recommended I call them and that's where it began.

I had COVID then suffered a major stroke by June 2021. I had to relearn how to walk and talk. I became partially paralyzed on my left side, and I was no longer able to work, which eventually put me on disability. During this time, my husband caused problems by filing taxes jointly when we were legally separated. Because of that, we ended up owing taxes I didn’t know about. I should have been able to file my taxes myself.

I had back taxes I had to pay. I went online and saw Tax Defense. I put in my information and they called me so I dealt with them. My experience with them was nice. They did my taxes for 2019 ‘cause I don’t like doing taxes. They did it in a timely manner.

I was desperate to get my taxes resolved since it was already past the date to file our taxes. It ended up costing me $2,200, although it was about $3,000 less than what I would have had to pay the IRS. The first guy that I talked to when I first called explained what it was gonna cost and connected me to Tax Defense. He told me it was gonna cost $1,700, which I cringed at because I’m unemployed. I got caught up, and I had to file my retirement early. Afterwards, I got a really good job and made too much money, so the IRS hit me for five grand. Social Security hit me for eight grand and said they overpaid me. I was in debt for $2,200, but it’s low payments over three years. I didn’t have the money to pay $1,700. The interest took it up to 2,200 because the interest was pretty high.

I hadn't paid taxes for a few years, and I started getting all these letters from the IRS and I thought that I was under the poverty level, but I guess I wasn't. So, I just started looking through and ended up talking with Tax Defense, and they said that they would help me out. When I contacted them, I just gave them the information straight from the IRS statement, and then they filed those tax returns for me. I'm getting close to the final payments, but it was like $95 a month to pay for the amount. They did help out with some discounts. If I was able to pay a certain amount by this time, they could stretch out my payments and get them down to what I could afford monthly. Whenever I did call, they were very quick to respond. It's taken a weight off my shoulders, that's for certain.

I had some tax issues and I saw a well-placed Tax Defense Network advertisement on the IRS page. They got me set up rather quickly, but everything else has been moving slowly. Whenever I get in touch with them, it’s always somebody different I talk to, and that's a little bit concerning because I don't know who I'm gonna get. It's been a year and a half and I'm still at the beginning stages of anything happening. I sent them some stuff that they needed, and I'm waiting for an initial meeting with IRS, so technically, I'm not even done with them.

I'm reading a lot of the posting from previous customers who had disappointing experiences. I wish I had done more research before entering into an agreement. Dealing with the IRS can be a challenge you have to navigate through long phone waits, dropped calls and a gauntlet of IRS reps, no one really eager to help with your circumstances and problem, I get it. Tax Defense Network presents themselves as the agent that can cut through a lot of the red tape. You don't have a designated attorney but a Tax Advocate. Very different terms and responsibilities. People in desperate search of help with their IRS problems, place a great deal of faith and trust in these networks only to get dismal unsatisfying results at an inflated cost. I already had a payment plan with the IRS and was told to default on so they can work on my behalf. Got worse terms and now starting off from scratch.

I could not fit all my receipts into this box. I have receipts from my bank where they took payments automatically. And got me into a 16000. Note with UCFS to pay their attorneys. That was in June of 2024. I had enough by February. I was accused of not sending responses and I had sent multiple scans and they had not answered one scan, or phone call.

I am very disappointed with Tax Defense. I paid them over $4,000 to help me with my tax issue and all I got was a high payment plan! They did absolutely nothing to help me. All they told me was the IRS goes by your gross income. Had I know that, I would have never paid Tax Defense and I could have been paying that money to the IRS. Nothing about my tax issue was fixed!

I trusted this company with everything I had literally. Paying money every two weeks and then they increased the amount last week. I was assigned an attorney that I can’t get a hold of, Well guess what…. I woke up this morning, there’s a lien on my house and my bank accounts are frozen and that’s just for one year of my taxes not the eight that I’m being audited for. I answered this ad because they said relief for nurses ha ha joke's on me again. I want everything canceled immediately so that after my banks are unfrozen, I can figure out who to get help from. Biggest mistake I’ve made in quite some time. And by the way, they don’t deserve the one star, but it’s the only way to get my point across.

In 2020 I reached out to them and my husband and I had a very lengthy phone call to get started with the process. We were told that it would cost $8000.00 for the plan for both of us. He took all of my info then was done with our phone call. I asked about getting my husband's info and he replied that someone would call us back for his. No call. When I reached out during the year, they said that they were only doing mine.

I hired Tax Defense Network expecting professional IRS representation and tax resolution services. Instead, I encountered constant inconsistencies and unprofessional conduct. Key figures related to my case were repeatedly changed, creating confusion and frustration. When I questioned these discrepancies, the rep became defensive, hostile, and dismissive rather than providing clear answers. The tax rep shared her personal cell phone and email, claiming we were “friends,” but later said this was a mistake and refused to communicate transparently. I was also pressured to consider bankruptcy and find an attorney, which was never part of my agreement, and the unwarranted recommendation felt irresponsible and risky.

Probably a good idea to point out why people don't want to use this their services. First, No contract, no Service level agreements, non responsive, no updates, no portal to organize and load docs, basically feels like a scam. They're currently disorganized and only exacerbated my issues. So basically, I had no liens...I paid $15k to file my past taxes and pay the IRS back, then the liens started and law firm company doesn't respond. I've never hired or worked at a law firm so irresponsible. It feels like malpractice when you get on board with this team. If you run into an IRS issue, you'll on your own with TDN.

I reached out for help and from them to only get screwed. My paychecks are being garnished from the irs they and I have a lien on my house from Doing what they Told me to do. I'm trying to find a way out of this contract with them. They don't deserve my 208 a month. Month.. Anybody body know of a way out of this or a better company to solve my problems.

I am very satisfied with Tax Defense Network! I have had spoken to several agents and Josh #1, Ed **, Mr. **, and so many fabulous people. I feel so lucky to have been blessed with this company. To help me with my taxes and being very professional, courteous and fast and efficient. AwesomeSauce!!!! Thank you. A customer for life. Love, Nachelli

I spoke to someone that sounded competent. I thought things would be ok. Then, they passed me off to people who immediately tried to steal my identity and control my finances without even pretending to care or understand my situation and without ever saying a single word to me. I can't describe how disgusting they are. Don't even consider talking to any people ever associated with this company.

Tax Defense is a joke, they steal money from you and don't even try to do their job, they are liars, and when you call them about a issue or information they avoid you. They are a 1 million percent ripoff, I would not trust this company with a dead snake.

They charged us at least $3000 just to get my husband into non collectible status with the IRS because we are poor and his sister used his name, he owed the irs $15000 with interest from 2021, only finding out he owes for 2021 the end of 2022. However the irs still seized our collective refund money; $2000 last year, $10'900+ this year. Tax Defense didn't stop that, nor did they try to also negotiate us onto a payment plan with the irs. They just half way did anything: putting us in non collectible status. It's ridiculous. Do that yourself. Do not pay these thieves.

I signed up with the Tax Defense Network with high hopes and promises of a fast resolution to get my back taxes completed. That was six months ago. I’ve paid over $2200 and nothing has been done. I reached out multiple times and no one calls me back. 6 weeks in I finally got my account manager to send me over the paperwork to fill out. I sent it back in two days with a question regarding them accessing my QuickBooks to get all the financials. The account rep told me he is not a bookkeeper and he proceeded to ghost me. I called and explained I don’t need a bookkeeper. All of my stuff is input, the manager assigned me a new account rep and gave me free bookkeeping. I wanted to make this work.

How do you know I owe taxes? Why do to call me excessive saying you can help. Once I call back tell you I owe less than a 1k your agents hang up the phone in my face. I want to get off your call list. How did you know I owe taxes? I'd like to sue whoever leaked the information.

Fast talking, ill performance for Federal and underqualified or non qualifying to work with State debt. Super expensive 10K. The initial consultation is a fast talking style used car salesman script that makes the world a better place. Then comes the loan promissory notes for the services. The case managers schedule calls to go over the case and present already known solutions, like the debt will fall out, or soft audits with no solutions. Some of the schedule calls will not be answered. Case managers come and go. There are managers and supervisors on top of managers so keeping track is almost impossible. Horrendous company, no wonder their employees quit.

This company could have told me upfront that I can just call the IRS and negotiate a deal because I didn't understand I could do that. My balance I feel was relatively low and all they did was work out a payment plan. So that being said I now owe Tax Defense $3,000 with interest on top of all my debt!! Very disappointed and I would never recommend them to anyone. They clearly in my opinion did NOT have my best interest in mind. It was all about the $$ for them! They also talked me into fixing my credit by showing me my credit report and discrepancies. Well, they didn't do anything but charge my card each month. I finally called and told them to stop. Very very dishonest company and very poor communication. I had to call all the time and even contact the agents' manager because I would get no response from the agent I was dealing with. It's quite disgusting to see this kind of company taking advantage of little businesses.

In my opinion this outfit is borderline criminal. Please avoid. Listen to what's being said about this company. You'll only end up deeper in debt. I've had to file a slew of complaints with the BBB and my status AG office. IN MY OPINION there is something very wrong with this outfit. Buyer beware. You have been warned.

Stay clear of this company. Do your due diligence before signing on with them. The vast majority of their negative reviews have been confirmed through my experienced with them so far. Their contract states you can cancel within 3 days. I tried to cancel the very next day and no one will get back to me or refund my deposit. I’ve contacted them several times, through various channels and no response. Basically, as soon as you make an inquiry online about receiving tax debt assistance, someone will call you within seconds of hitting enter on your keyboard - both creepy and effective. They’ll sell you this pipe dream that they can solve your problem, immediately send over a contract and collect a deposit and then good luck getting them to get back to you.

I reached out to this company out of fear from IRS. This company promised to address the issues with the IRS. After signing the contract I had call regarding next steps. Someone sent me a business card with a form regarding all monthly expenses. Then NOTHING!!! However they continued to draft payments as scheduled. After several months with no contact, I canceled services. I feel scammed.