Robinhood Reviews

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About Robinhood

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Robinhood is a mobile app and online investment platform that allows users to trade with no commission, account transfer, account setup, per-contract or maintenance fees. It designed its platforms to be simple and accessible for beginners or casual investors, and its Gold membership gives users access to bigger instant deposits and better data.

Pros
  • Little to no fees
  • Accessible to novice traders
  • Mobile app
  • Cryptocurrency trading
Cons
  • Limited securities
  • Single account option

What is Robinhood?

Robinhood is a financial services company offering commission-free ETF, stock and option trades with all the tools needed to start investing. It has recurring investments and fractional trades and is one of the few brokers with cryptocurrency trading. There are no account minimums (unless you upgrade to a Gold account), and you can sign up for a Robinhood account from your smartphone in minutes.

If you receive income from your stock investing and want to put it into your retirement account, know that Robinhood currently only supports individual taxable accounts (or brokerage accounts).

How does Robinhood work?

You can trade stocks, ETFs, and options 100% commission-free and without per-contract fees with Robinhood. You can also buy fractional shares for as little as a dollar — a feature that pairs nicely with its recurring investment tool.

All you do is set your investing schedule and dollar amount, and Robinhood automatically invests your money for you. Robinhood’s fractional shares are also eligible for its dividend reinvestment program (DRIP), which automatically reinvests cash dividend payments back into the stock or ETF.

You can trade using Robinhood’s web or its mobile platform, which is available for Apple and Android. Both offer a minimalistic trading experience designed to meet basic needs, which is especially helpful for new or casual traders. You can manage your portfolio on the app, keep tabs on your money, view candlestick charts, access real-time data and listen to live earnings calls.

Robinhood fees

With Robinhood, there aren’t any commission, per-contact, account transfer, account setup or maintenance fees. You can buy fractional shares starting at $1. Like many brokers, Robinhood does charge an outgoing account transfer fee when transferring investments to other brokers — it’s $75 in this case.

Robinhood passes a regulatory transaction fee of $22.10 per $1 million of principal (sells only) for sales with a notional value greater than $500. It requires a trading activity fee of $0.000119 per share in equity sells and $0.002 per contract in option sells. This applies to sales of more than 50 shares and has a limit of $5.95 based on the execution of your order. Robinhood rounds both fees to the nearest penny.

Lastly, banks issuing American Depositary Receipts may charge custodial fees that generally range from $0.01 to $0.03 per share.

Robinhood FAQ

Is there a catch with Robinhood?

There is no catch with Robinhood. Its no-rate and low-rate deals are real, although more advanced users may find its research services and platform to be too bare-bones. Additionally, Robinhood does charge fees for certain actions, like outgoing transfers and applicable transaction fees.

Is Robinhood good for long-term investing?

Robinhood may not be the best for long-term investing because the company doesn’t support certain retirement accounts like Roth IRAs, which offer tax-free growth and distributions in retirement.

What is Robinhood Gold?

Robinhood Gold is an upgrade option that gives you access to premium features, like Level II market data, the ability to trade on margin and instant transfers up to your portfolio value (starting at $5,000 and up to $50,000).

Is Robinhood good for beginners?

Yes. Robinhood claims to be an investing platform for all. Its services are designed to be easy to use even for novice traders. However, all users should understand the risks of investing before starting.

Still have questions?

Is Robinhood safe?

Robinhood is a trustworthy company offering a platform where trained and untrained people can do their own investing and reap the benefits. Because it markets itself toward everyday people rather than pro traders, its platform and feature list are very simple. This makes it easier for novice traders to enter the investing world, but experienced investors may be underwhelmed by its research, data offerings and securities.

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Robinhood Reviews

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    Page 1 Reviews 0 - 10
    Staff

    Reviewed May 15, 2026

    I opened an account with them. My account is locked for no reason. I bought crypto about 1.5 years ago and that was all. Trying to sign on it comes up with reset your password. They say they will E-mail reset instructions which I don't receive. I have no problems with my E-mail address. I have been requested to have photos (selfies} and photos of drivers lic. 4 times. I have spent approximately 20 hours trying to resolve their request. My next letter is going to the Securities and Exchange. There are numerous complaints about the same issues something has to be done about this company maybe a class action lawsuit and then they will stop holding people's money.

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    Customer ServiceTechRefunds & PayoutsStaffBillingTimeliness

    Reviewed April 28, 2026

    Customer service sucks!!! Especially after this last phishing attempt on 4/26/2026. I tried to talk to a live person, took over 5 hours. They finally called me at 1130 PM to tell me they will have to freeze my account until 5/1/2026. A whole week? I keep my savings in a separate money market account with them. How can you trust them with over $1 million in personal funds when their customer service is crap. It’s a head scratcher and making me think I need to go back to using vanguard full time and just keeping Robinhood as a low balance account for some play money.

    So on top of this, next day, they pull over $3k from my personal checking account to pay my Robinhood credit card. I don’t have autopay set up, I manually set my payments. So they basically took $3k twice since I manually set up my payment to pay my statement balance. I call them to figure out what happen. They couldn’t answer my question and offered no solution even though my credit card balance was no in the negatives meaning they owe me money. I asked to speak to a supervisor and they say, "Sorry. Supervisors are only communicating by email." WTF?!!!! What kind of financial company is this!?

    Just don’t use them until they fix their horse. 💩 Customer service and get their heads out of their 🫏. I’d gladly pay a little more fee to have a responsive customer service experience that can fix issues and not hide behind the sorry they or we only communicate by emails. I wouldn’t trust them with over a few thousand in my account.

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      Customer ServiceHonesty & Transparency

      Reviewed April 27, 2026

      Fraudulent. Repeatedly. . Do not have a complaint. You will get hung up on over and over again including text, and the AI text bot, AI phone bot. As long as they do not "accidentally" sell something of yours ... You're fine. Or they will, rob, steal and lie with your money. Customer since 2016. Multiple times above has happened. Should have learned the first 3 times.

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      Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaffRates

      Reviewed April 22, 2026

      One should not be surprised by the 1-star review rating of Robinhood. My experience is entirely consistent with this rating. Moreover, it is impossible to contact customer support. You do so in the app, and it tells you an agent will connect with you in one minute. Hardly! I waited over one hour and was never connected for a chat. In addition, Robinhood will do everything possible to hide customer support phone numbers. I regret opening an account with. You would think there would be some oversight, Federally, but apparently not. This is my actual experience without hyperbole.

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      Customer ServicePunctuality & SpeedStaffBilling

      Reviewed April 16, 2026

      I had an account for 8 years with Robinhood. I fell behind on my personal taxes due to 2 bad years with my company. The IRS put a levy on my account. I made a payment deal with the IRS to release the levy. They agreed and released it. They faxed and physically mailed Robinhood the official release of levy. They claimed they still haven't received it 6 weeks later. I verified with at least 4 different representatives at Robinhood that the fax number was correct. Now after 6 weeks of getting jerked around, last night I get an email from Robinhood customer service that it actually isn't the correct fax number. I check my account this morning and I have $0.00 in my account. They took it all. Absolute worst customer service I've ever dealt with. This is now going to be a lawsuit for neglect.

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      TechRefunds & PayoutsMaintenance

      Reviewed April 12, 2026

      Do not buy contracts or predictions on this app. Draws will not be refunded and if the ref makes the wrong decisions for winner or loser they don't fix the mistake ref: ** and ** fight bank. Kalshi won't refund.

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      Customer ServiceSales & MarketingOnline & App

      Reviewed April 11, 2026

      Don't get burned by RobinHood. I've had a Robin account for about a year. Now, 2 weeks ago, all of a sudden, RobinHood told me they were going to shut my account down, close my account and liquid date on my ** Asset.. I also blocked me from communicating through the app. No, it just sends me in circles.\n A week after this happened, I finally got communication from them.\n But I still haven't got an answer to why my account got shut down. I've now been without money because all that was in robinhood, for going on, 3 weeks not only have I missed several huge opportunities on the market. The past couple weeks, but I also was forced to liquidate my assets, leaving me $25000. Short, I estimate my total losses to be between 50 and 75000. If you don't like communism, you shouldn't go to Robinhood.\n Because they'll do whatever they want with your money.

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      Customer ServicePunctuality & SpeedStaffBilling

      Reviewed April 4, 2026

      Customer service is non existent and based on the difficulty understanding the customer service agents, it’s farmed out to another country. On the basis of not being able to pay off a balance on my Robinhood credit card using a routing number and an account number as every other credit card company does, I closed both my trading and card accounts. It took me more than hour on the phone. As customer service everywhere gets worse, Robinhood is truly a comical example. I wrote this review while waiting for customer service to finish closing my accounts.

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      Sales & Marketing

      Reviewed March 26, 2026

      I’ve been with Robinhood for many years but now very upset because of their Bullshit of this reverse split crap that screws you over and over with stock you own! It’s always a negative for you!! They say if you got shares a reverse means you either get more or less of what you have but more never happens!!! I’ve lost so much with this bull! Screwing and scamming people.

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      Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

      Reviewed March 25, 2026

      I had $69,000.00 in my account, and on December 2nd, 2025, my computer mouse began moving across the screen on its own, and I lost all control. Hackers took the entire $69,000.00 and also accessed my linked bank account, resulting in a theft of $25,000.00. I filed a police report, and a detective was assigned to my case.

      I spoke with a very kind representative named Tim at Robinhood, who assured me that they typically do not refund money. However, he later called with good news, explaining that I had been hacked and it wasn't my fault, so the funds would likely be returned to me. Tim mentioned that another representative would reach out to discuss the return of my money.

      Then, on December 31, 2025, just before midnight, I received a message stating that they would not refund the money and had ruled in favor of the company. The police and detectives were unable to take further action. While people can still deposit money into the account, I warn others to be cautious. If you get hacked or experience issues with your funds, you may lose your money. I would recommend staying away from this platform.

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      Robinhood Company Information

      Company Name:
      Robinhood
      Website:
      robinhood.com