Robinhood Reviews

They allow you to open an account in seconds, but as soon as you want to take your money out they want you to transmit all your personal data, IDs, pictures, etc. so that they can let hackers have your personal information. They claim they "need" it. Then why is it not required to open the account? In reality one day they will get hacked and all your personal data will be available to others because no company is 100% un-hackable. So they refuse to return my $70....That's right, they are ripping me off for a mere $70 because they figure there is nothing I can do about it. They rip off senior citizens like me probably every day.

Compared to Schwab & TOS RH is very primitive. They are IPO underwriters, my daughter opened an account just to trade those, she made a lot of money. I opened an account just to do that. So far there haven't been any more. I couldn't find charts, and eventually found a support chat. I asked for a call back. 20 minutes later a woman called back who barely spoke English. She had no idea what a chart was. I asked to be escalated, she said it would take 24-48 hours ! I said I'm closing my account , can you understand that! Eventually she transferred me to a real registered broker who spoke English. She showed me the charts but they are primitive. To transfer money, I can't use an ACH started from my bank. I have to do wire. To get a broker from the support chat, she said say transfer and that will connect me. RH stock keeps going up & I'm making money from it, but I don't plan to transfer any accounts.

I wish we could go down to 0 stars. The platform is slow, you're at a disadvantage using it, and they sell your data. The only thing it has going for it is a decent UI but the company itself is terrible and corrupt.

Robinhood is one of the worst platform out there. I'm trying to withdraw my funds and they locked my account. I only can deposit more but I can't withdraw nor use it to trade. Their excuses is that there is a restriction on the account and might take a few days for reviewing but you can deposit, no withdraw.

Robinhood is very biased when providing various offerings. They are discriminatory in they practices. When they have a new offering they only approve certain clients. For instance, the Robinhood credit card has a waitlist but certain members who have been on the waitlist for a year and are even GOLD members do not get approved, yet members who are not gold and never on the waitlist get approved and received the card immediately. There are many instances where this has happened for Gold members.

Robinhood provides equally abysmal customer support, whether you choose chat or phone calls. Their personnel are robots, reading PAT responses and not listening to your questions. Zero empathy. I needed to wire transfer funds to pay off my mortgage. You cannot do that as a Robinhood customer. You can only transfer funds to other account units you personally own. Forget paying off loans. Forget sending funds to another person. Go to Fidelity!

Thieves!!!! Literally thieves!!!! I have $7000 in my account which I trade XRP and I am LOCKED OUT!!!! Are they going to compensate if it goes down??? I’ve heard of people being locked out for months with $50k... no customer service???? How is this allowed in the US????

Robinhood has terrible customer support, I have a different phone now, the other has a smashed screen. When logging in on new device into the website or app, it offers 3 paltry options when you click the; I need help button. It offers; I forgot my password, I forgot my email, I need access to someone else's account. Can you imagine that in this complicated world there are more than 3 options needed!!?? Also no phone number is found on the website for customer service or support? What is that about? I can't recommend to friends or anyone.

I have NEVER experienced a Company that you have to fight/argue with to get your money sent to you. I use a laptop. I do not have Robinhood on my cell phone - I have spent hours and more hours plus a overwhelming amount of hours on emails back and forth - with so far over 10 ten people. You can ask for a call back and then will say 1 minute - yet you wait over two hours, then wait all day and no call ever comes through. You finally get someone that finally calls and you send them what they ask for - and then when you ask for the money with the return call - you are told your ID never was received - yet the person you spoke to on the PHONE confirmed they received it and asked that you call back after Monday - I called on Wednesday - this is the MOST frustrating COMPANY in my 72 years of living.

It’s been 3 weeks now that I received a notification from Robinhood indicating that my account had been restricted due to recent account activity. The notice requested that I submit a bank statement to verify my account. Upon reviewing my account details, I realized that my brother’s bank account was inadvertently linked to my Robinhood account. I now understand that this contravenes Robinhood’s account funding policies, and I sincerely apologize for this oversight.

Just had a frustrating experience with #Robinhood. I logged in to check on my #investments and was hit with an unexpected alert: I can no longer send or receive #cryptocurrency—only buy and hold. I reached out to support for clarity, and they said I’d violated a policy… but couldn’t tell me which one. They simply stated their decision is final. This is a major inconvenience, especially since they’re not allowing me to move my assets elsewhere.

Robinhood stole $23000 from me by not honoring their security guarantees. In one day several unauthorized transactions were done with someone hacking my account and purchasing event contracts. Then there was no money left. When I got on my account later that night reported it and have gotten the run around ever since. One the phone with multiple agents transferring me each time so I have to add start over each time. In end I get an email saying no fraud was seen on your account but we do value you business. Robinhood also got commissions for each of the unauthorized transactions some of them up to $200. Stay away from this place.

Their customer support tried to call me 4 times in 1 day and I couldn't hear a word he was saying. And they keep hanging up and calling me back in 20 minutes. Wasted my whole day trying to reach someone.

Stay away of Robinhood, orders would not execute on time resulting on losses because of constant glitches in their system. I lost 20k, contacted customer service and Robinhood kept giving me pointless excuses. At first, their team said that it was fixed and then the opposite, please stay away of Robinhood.

I am writing Robinhood to formally demand an immediate explanation and resolution regarding the ongoing and unlawful actions taken against my account, including the arbitrary and unexplained restrictions on my ability to transfer cryptocurrency to my personal wallet, the unauthorized liquidation of my legally purchased XRP cryptocurrency, and the 120 day withholding of my $100k funds.

After opening and acct, I tried to open one for my wife and they refused. She sent in documents verifying who she was and they still refused. She tried chatting with them and they just circle jerked her around asking the same thing, sending them the same documents, so I transferred to fidelity. To ** with them.

Impossible to get your funds out. This is scam. I have over one month tried to transfer my assets, and we keep going round circles. They are l am sure based in India as everyone l have spoken to has an ** accent and they are very unprofessional. They will tell you we are going to transfer you to the department where transfers are done, and you can be on the phone for over 2 hrs. DO NOT TRUST THEM. Scam with RED letters.

Attempted to join based on a very fiscally conservative colleague who is an active member doing well with her investments. Application message "Your application is being reviewed manually" for days after applying and submitting personal and banking info. Colleague stated this should not take this long so I reached out to Helpdesk - which took a while to find, not intuitive had to dig to find. Chat could not answer my specific question, too many flags, requested to cancel account. Chat rep stated cancellation is now "in progress", that I would receive an email when complete, then transferred chat to email so I could have a record. I did get the email which is somewhat comforting.

Despite submitting multiple withdrawal requests, my funds were not released until I contacted my review title, which prompted the company to contact me and subsequently process my withdrawal, allowing me to recover my money.

Updated on 03/26/2025: This is an update to a review of Robinhood that I posted on March 6 2025. In early March 2025 I transferred crypto from one exchange to Robinhood. The other exchange confirmed the transfer was successful but it never showed up in my Robinhood account. Initially Robinhood denied receiving the transfer but once they were confronted with the evidence of the successful transfer they “re-investigated“ and determined that they had in fact received the transfer and were in possession of my crypto. They advised that the crypto had been placed into another wallet that they control, but not to worry because my crypto was safe(?). I have since filed a complaint with the SEC (I have little hope of that working). The bottom line is that Robinhood has my crypto, admits they have my crypto but will not credit my account with it. Ripoff!!

They lack basic IT technical knowledge. I invested several thousand dollars over a year ago. Last year and this year, I had to change my phone due to damage & scam, and I've lost my investment as a result of inept Robinhood technical support.

Virtual scam and fraudulent. Easy to deposit but they make it impossible to withdraw any money. Was less than $100 and they kept asking for ID, photos. I had done it FOUR times and all agents Michael, Juliana, Laurel - not sure if they are Virtual too - has the same answer of no resolution. I'm spending more than 4 hours and they don't gave any phone or email to talk directly to human.

Customers service person spoke very poor English and did not know anything about any financial transfer using the Robinhood platform. In addition they are rude and disconnect you very quick if you ask for supervisor. They quickly lock your account so you can not withdraw your money and refuse to guide you or give you reasons why they locked your account. It can take over 3 week and several email because there is not a person to talk to in order to get your money back.

They are impossible to contact if something goes wrong. I had $3000 stolen out of my crypto account. They did nothing to help me. Now I'm afraid to take the rest of my money out of my account. Stay away from this company. They were also fishing around my savings and checking account trying to wipe them out.

The site is very difficult to use and not user friendly. Very difficult to find documents pertaining to profit and loss and purchase prices etc, Also I recently cleared all my positions and removed all funds except $0.35 waiting to move money and stocks from another account in. In the time of about 3 weeks I can no longer log in. Easy access to support to resolve this is difficult. So bottom line is, It looks like they closed my account without notice or my authorization and stole my $0.35. Since they are such a poorly run site they can keep the $0.35 and I will post my reviews of them. I will never use this shady site again. AVOID THE ROBINHOOD BROKERAGE SITE!

I came across this site in September, I should have known it was another ponzi scheme, after my first deposit I was given 0.0001 ltc and it became impossible to withdraw. I eventually lost over $75k USD which I shared with ** after they became unresponsive before I got a solution. There are other victims and I imagine many haven't spoken up yet, so be careful guys and speak out if you have been affected.

If you're new at this just know it's very difficult to understand. Luckily, I only added and lost very little money. If you're going to add your money then learn how it all works. Coinbase is much better and

Robinhood flagged me as a pattern day trader. I contacted them via chat. It turned out my money was in a margin account. They moved my money in the margin account at their will without my consent and without letting me know about it. Customer service is terrible. The representative (Patrick) closed the chat without asking me if I was done with my questions.

I moved some bitcoin to another account and they restricted my account until I talk with them. They will not call me, or return my emails. I've been in-line for a call back for 3 days. This is not right.

RobinHood will steal all your money! Dealing with RobinHood has been a nightmare. Nearly a month ago, Robinhood froze my account after I made a large deposit and purchases. I may not sell anything, but I am permitted to deposit and buy as much as I want. I don’t want anything except to get my money away from these crooks! If you are currently a client of Robin Hood and you still have access to your account count your blessings and get your money out ASAP!

Robinhood is severely limiting my ability to legitimately and rightfully transfer crypto which I recently deposited with them. They give boilerplate, scripted responses with no evidence to support their sweeping statements that they're doing this "based on a number of factors related to [my] account" or that it is for my "security protection." Horse hooey!

My money is in there. I can’t access none of their features. Customer service is terrible. Don’t know what to do. Someone help me with this. Been waiting 2 weeks to get these issues resolved. They call but their phone have bad reception.

This is a clown show in three acts. It is impossible to effectively communicate with them once you set up an account. Any attempt to communicate with them results in a senseless robo-response. I tried for three weeks to set up my account as "joint" after the initial setup as "individual" (their requirement). After three weeks, I then gave up and attempted to close my account. It has been over four weeks and they still come up with one robo-message after another with excuses as to why they can't close my account. They have my money and will not give it back. Now they are starting to charge me fees! STAY AWAY FROM THESE CLOWNS.

They are SCAMMERS!!! THEY WILL NOT RETURN MONEY! Same story as everyone else... My account is "restricted" for no reason. It has been weeks and they will not give me access to my money and they have no live communication in any way. I cannot speak to anyone and am just in a queue for a call back for weeks. They intentionally do this. I looked online about Robinhood and how they are scamming so many others with similar stories. People are not getting their money back and there are countless complaints. Look up all the complaints all over the internet, including on their app reviews. Some of the reviews are so horrible including a 17 year old committing suicide. Robinhood is committing THEFT! I have filed SEC and FINRA complaints against this company. Robinhood should be permanently shut down and the owners should go to jail!

Customer support team it is a nightmare, I have uploaded all the documents that they had requested me several times, and always respond you will get an answer in 15 business days. Now I only want to recover my fund and close this account. I had contacted customer support for months and nothing happened, always with excuses.

This whole week was such a nightmare for me. I was trying to withdraw a little bit of money from my Robinhood account that I earned from crypto, which I deposited so much to earn. And I ended up not being able to go through with verifying my identity, and it kept blocking my actions. I was trying to get on hold with customer support, and there is no way—absolutely no way—to find someone that replies to you right away. I didn’t give up. I kept chatting with that customer support chat box for days. Finally, somebody responded—luckily—because I was about to give up. I didn’t give up, and I’m happy that I didn’t because I was so close to saying bye-bye to my little tiny amount of money.

Robin Hood is the worst and most difficult company I’ve ever dealt with. I opened an account a month ago and I made a few trades and then I wanted to close the account because I didn’t find it very useful and they won’t let me close the account. They froze the account And won’t let me withdraw the remaining funds and there is nobody available to speak with. The customer service is nonexistent. They haven’t AI customer service that never gets you to a human. And I mean never. I’ve been in the queue for 12 days now.

I have tried for over a year to cancel my Account w/ Robinhood, I have asked Tech Support for help multiple times (over and over again) NOTHING NO HELP, then some vague answer. I finally was able to get into the Account to "Try" to cancel/Sell, it has been a nightmare, run around. When you get on live chat you sit there for HOURS. I literally had someone respond to my questions at 3:15 a.m. asking if I was STILL connected! REALLY! Still no resolution or deposit into my Account, I have no idea when/what/where.

I would use any app other than Robinhood. It's impossible to reach the support team so if you have a problem you're on your own. I had a banking issue and couldn't reach anyone so they just sold my stocks without even contacting me.

I’ve been a Robinhood user for some time, but my recent experience with their customer support has been extremely disappointing. I accidentally activated a Robinhood Gold subscription on December 12th and canceled it immediately upon realizing the mistake. Despite reaching out to their support right away, I have now waited over 5 days without a meaningful resolution.

I have been waiting 4 weeks for RH to reactivate my daughter's account. No replies to her emails or my emails (I have an active account). No help from an X post in the help channel. No help from chat. They simply do not pick up the chat. I had one chat open for 24 hours to just test if they would eventually pick up. The one agent I have spoken to said they can't reactivate it and it has been passed to a review team. What is the delay? 4 weeks. Unacceptable. Horrible experience for my daughter.

Restricted me from trading simply for Patterns of Day Trading (PDT). Now, requiring me to deposit $25,000 just to trade. Not a good trading platform at all. The idea the Robinhood is good for a beginner is a smoke screen.

I will close my account asap!

Beware, Robinhood will be more than happy with you opening an account and taking your money to invest. But even when having a linked bank account, they will make it so difficult to cash your money out. It feels like an illegal operation. Holding your money as long as they can so they can profit on the interest. Do not expect Robinhood's customer service to help you. Customer service is horrible and takes days for a response.

This app is terrible. I tried to transfer my funds, and it requested I upload an ID. I uploaded my ID numerous times. The app kept telling me it could not verify my identity. So, I tried the virtual assistant to get help. It could not help. I asked for a live agent. AND THEY DO NOT HAVE LIVE AGENTS! If they do have a live agent, who can wait for over an hour to speak with someone!!! So stupid. I hate this company. My money is just hijacked for who knows how long by this stupid company. Terrible experience. Do not put money in this app! You will have an incredible amount of trouble trying to get it out! So dumb! You are a billion-dollar company that will not provide customer service to your customers? Greedy stupid company. You have that much money and use it to piss off your customers. Great! job.

The worst customer service ever. I’ve been locked out of my account for 3 years. You can only reach them by email and someone has hacked my account and I cannot receive emails from Robinhood. I have no way to change my password. No way to communicate with anyone. I’m extremely frustrated!

I lost my phone, I saw the light disappear into the depths of the sea. No big deal, I have a spare. So I go to downloading apps for my new phone and I hit a snag when I got to Robinhood, they ask for all my credentials and a photo of my license, said they would send me an email to reset, problem is you never get the email, lost count how many times I tried, but enough to now cut me out completely, the number they give is disconnected 6057617789, if I ever get my money out I wouldn't go back in until this service is upgraded. Meanwhile I just watch from a distance and can do NOTHING,

Customer service takes days to return calls about login problems. Supposedly, they can not change access information on an account and so accounts can become lost easily. Gladly, I had not funded the account yet. Those funds would be long gone. This could be the means this site covers its costs.

It's been almost 2 weeks that I have been trying to withdraw my own funds from Robinhood. The app kicks me out of withdrawal window. I left several messages to robinhood and got no one to answer or call back. This is a fraud at a massive scale.

Robinhood are thieves and take you right to sell the option contracts you buy and own away from you. If you buy contracts you are knowingly taking on the risk of them expiring. Worthless but when they take and sell them without your permission that is theft. They have done it to me today and cost me and I lost out on over 800 in profits because of it. DO NOT DO BUSINESS WITH ROBINHOOD.

Worst site ever, and even worse customer support. Never use these guys people. People are losing money left and right. You would think for an app that holds people's money in quantities of thousands of dollars that you would at least have a decent customer support but I don’t think I’ve experienced a worst customer support in my entire life. Like goddamn TikTok probably does a better job

Be careful of this site, it's easy to deposit your funds but if you run into trouble, they have no customer support. Everything is an AI generated chat so you can't get anything resolved. I've lost almost $1000 'cause I can't get anyone on the phone or a little e chat to help me with my issue.

I have an account with Robin Hood Financial. I'm a Senior Citizen. They will not let me transfer my money back to my bank. They have some 3rd party verification that keeps me locked out. I've done everything they asked me countless times and they're stealing my money. Please help me to get my money back. I'm gonna go to the Attorney General and to 3 On your side if they don't return all my money.

Robinhood is the worst platform I have ever tried to use. They do not tell you that they do not accept Business debit card (of course I own the business) until you have transferred your assets from a competitor and then try to get account verification. 3 days go by with absolutely Terrible customer service contact and then I had to go online chat group to discover the above issue. You would think that info would be clarified when RH ask for account info. When I tell them I do not have a personal debit card they offer to close my account and send my assets back to Charles Schwab….for 100$ fee. Now I see how they make money!

I have an account with Robinhood. It is really hard to navigate their app. You can’t talk to or message customer service people. You can’t make more than 3 trades without them stopping you from trading for awhile. I want to get away from them and can’t get my money out of the account. If I could give a lower rating I would. Worst experience I’ve ever had trading stocks.

I have been trying to close my account now for almost 2 weeks now. Their app will not let me close out my options. My balance is zero. You can’t reach them by phone, they say to email them. They never respond back to you.

Better hope you never need that money again because they make it literally impossible to get out! I needed the money desperately and was unable to get it out of my account. And of course, you can’t speak to any human being.

My phone was stolen. They accessed my phone password and my Robinhood password. They initiated a $15,000 wire transfer. Robinhood allowed the transfer to take place without a hold. I notified them within 10 hours of the fraud. They are not refunding me my money. My stocks were automatically sold to cover this unauthorized transaction. In addition the thieves bought $5k in bitcoin and transferred it. Robinhood has refused to take any responsibility for these unauthorized transactions. Robinhood does not value its customers and offers no safety for your money. They are a horrible company and would not put my money in their hands. Very irresponsible.

Beware. Don’t use Robinhood Tech support messed up and my account has been locked for a week. Just was emailed by tech support that they don’t know when it’ll be working for me again. I’ve spent at least 10-15 hours waiting on the phone for support. I’ve sent 40 emails. You’ve been warned.

A total scamming app. When you get in a trade, the stock/Bitcoin prices is inaccurate, plus you will pay fees plus fees. Stay AWAY. I bought Bitcoin at 67k and it displayed that I bought at 68k. When I called their customer service, they said this is total normal. Keep in mind this doesn’t happen on other platforms. I immediately sold everything, and guess what? I can’t even take my entire amount out, because there’s a fee to deposit back to your bank, so they are making me wait or take double fees. This is incredible. If you don’t want to be scammed, please stay away.

The one thing no one mentions is their lack of handling beneficiaries. You can’t add a minor and you can’t add a trust as a beneficiary. Anyone with any financial sense wants to setup their account with a trust as a beneficiary. Robinhood is trying to give you incentives to dump all of your money into their account but you have no protection if you die. If you notice professional brokers rate Robinhood high probably because they are getting rewarded. As you can see consumers rate them poorly.

My father passed away 5/12/24, I contacted Robinhood on 6//23/24 to inform them of his death. I am the executor of his estate and provided them with all documents they requested (death certificate, letter of administration, father's social security number, Robinhood account number, my drivers license, and the liquid authorization form so Check can be mailed to me). I have sent this information multiple times and have yet to receive anything. The account is closed but they will not release the money.

I have tried to create a new IRA transfer and nothing was working. I have tried to resolve the issue and it is super difficult to get any people to come on the phone. In my case, I have been transferred to 3 different departments. I have been on the call for over 1. 1/2 Hour and no resolution. Each transfer takes over 30 minutes. This is ridiculous.

I wish I would have come here first BEFORE opening an account with this company. Stay away - these folks RESTRICT your access to your money unnecessarily. They swiped money out of my checking acct which means I should have had instant access to trade with it, yet they held it for 5 days. This is called playing the float - if they do this with millions of dollars - they get the interest on the money they RESTRICT everyone from using, which is ridiculous. I am filing an SEC complaint against this company. When I called to have my existing balance sent back to me they gave me this cock and bull story about a 5 day review. You can not get a manager on the phone. This company is a SCAM! Stay AWAY.

I am writing this review to warn anyone considering using Robinhood: Think twice! They are a company that does not prioritize customer service or understanding. I recently attempted to access my account after being released from prison. My only valid form of ID is a state-issued prison ID, which Robinhood refused to accept. Despite my ability to provide specific details proving my identity and access to the email used for account creation, they insisted on a traditional state ID. This left me unable to access my own funds and potentially earn money I would have otherwise.

I've started selling my stock and now all of a sudden there's suspicious activity going on in my account. And it's taking over a month and it's still not corrected. I've sent them my passport ID but I can send the banking info that's tied to that credit card because my bank switched system. I'm sorry I'm waiting 10 days for my bank to send me a statement through the mail because they say they can't send it to my email. In the meantime my wife and son lights are about to be shut off. It shouldn't take almost a month to resolve this. When my account is at zero I'll have to find another platform to deal with stock on.

I had an ugly experience with Robinhood support trying to unlock my account. It was basically locked over a fraudulent charge of $145 that I complained about. All efforts to verify my account and retrieve my funds was futile. Not until I involved the Instagram famous crypto wallet investigation team named Forex Fraud Team before things took a better turn. FFT took the case up to federal levels in conjunction with my attorney. My account and assets were finally released on 28/09/2024 after 3 months hold. I won’t be doing business with this company ever again. Not after my experience which was not taken care of by Robinhood security team. Had to hire private help.

I went on my app to change my address. I’m building a house and living with in-laws for 6-7 months. My in-laws address when entered says it’s unable to be confirmed as residential. My only option is to contact Robinhood support. In order for them to even consider my request and help me, I have to jump through 5-6 different hoops providing all these different statements and documents of where I’m living…. I can trade 1,000$ worth of stocks right now but not update my address. It’s absolutely unacceptable. I shouldn’t even have to contact them to update it. I’ve talked to two different representatives in which neither would help…. How do you trust them with your money if you can’t even update your address to reflect your current living status.

The worst company I have in my life. I have dealt with extortion, contract violation, can't talk to a customer service, no phone conversation, no problem escalation. All in all should read reviews before doing business with.

I was hacked for $29,400.00 and Robinhood refused reimbursement. I had 2FA and Robinhood system didn't recognised unauthorized activity in my account. Customer support terrible. If your account for some reason became inactive, there is no phone for Customer service. Nobody can help you.

Beware of their outages. They reversed a trade I made and tried to hide it by deleting the history. The customer service said they seen where it happened but they will do nothing about it. They wouldn't return the shares. At the current price they have stolen $900 from me.

I am a 65 year old Vet, Who had no business being here and was scam by a friend to buy BTC Bitcoin Crypto. And in doing so my money is being restricted from 7/18/2024, to the present time. I've been through several phone talks support techs, and I get emails, repeatedly that my account is restricted. I am a beginner and have Zero knowledge on buying or selling Stocks, Trading, After doing some of my own research and trying to talk to my friend and ask, what is going on here help set up the account. He is not available to answer my calls or texts, I find this very disturbing behavior.

These idiots cannot do a simple transfer from my Robinhood account to my bank checking account. The first time I tried to transfer, Robinhood sent it to the WRONG CHECKING ACCOUNT NUMBER!. I entered all bank routing and checking account numbers correctly. They researched it, verified that I was correct, and said they'd take care of it. Then the idiots tried taking money out of my checking account instead of depositing. I have a massive negative balance in my checking account. They refuse to address the issue or transfer me to a supervisor who can take care of the problem. These idiots are not ready for prime time, they should not be in the business of handling financial transactions or money.

I’m 72 yrs old and a Rtd. vet. I put my life saving in Robinhood platform hoping it was safe as advertised. I was hacked and my money was stolen. I contacted Robinhood support about the situation, they responded with locking my account. No explanation as to what happened or why they’ll lock my account. I had to contact a private cyber investigation firm to help resolve the situation. Thank God platforms like ChainAbuse exist. I got through via Instagram to their technical team who took my case and provided resolution within 14 business days. Robinhood agreed to a full refund which I received via check in my mail last week and also unlocked my account but I closed it immediately after withdrawal. I don’t trust this company! Chainabusealert on instagram provided help.

Robinhood sold my stock at a loss without my permission. On March 12th of this year, I was notified that my stocks and crypto sale request was completed. Which I never made. I repeatedly tried to contact them to find out what was going on. Only to get the same generic responses via email. I could never get an answer. They finally deactivated my account. When I asked about my remaining funds. I was told there wasn’t anything to return. Thankfully I had a screenshot of my balance. After filing a complaint with the SEC and three and half months of a complete nightmare of arguing with the online support (never could get a live phone call) they finally agreed to return what was left of my money. My observation is if they do what they did with my account to a very small percentage of their victims and the victims just give up getting their money back. They could possibly bank millions. Very shady outfit!! Never invest with this company!!!

I have used Robinhood for several years and never had any problems. Only this year when twice for no reason a message appears in my account that I have a deficit and if I don't cover it, the account cannot operate. Deficit that I do not owe and was placed without any reason. After making the claim, my money was returned to me, which was not a large sum in my case. But today, 06/07/2024, my nephew speaks to me, who has a Robinhood account referred by me with the same problem and in the same way as mine, only with a much larger sum of money. So I wonder. What is the reason for placing a restriction and charge that makes no sense and is not recognized by the client. I have photos that prove what I say both in my case and in that of my nephew.

My account was restricted because I was making too many crypto transactions from my bank account for my job! My job also pays me in crypto which I was not allowed to receive my week's pay! I was forced to find another outlet to exchange crypto which cost me more money!

The Robinhood Gold credit card is NO GOOD. Almost seems like a scam. If you would like to apply for the card, you first must become a $50 member. Once a member, Robinhood puts you on a waitlist to APPLY but can not tell you how long you will wait. It can be months if ever... Spend your time and money with another company.

I used to read Reddit and Quora to check if a company was legit. Then I came across reviews on Consumer Affairs. I should have done more research before utilizing Robinhood. Seems losing money through scamming people is by design. Normalized issues with Robinhood:

Don't DO IT! Robinhood had me locked out of my account for over 1.5 years. I sent dozens of emails, tried calling (there is no customer support), tried resetting my account, sent snail mails...This went on and on and on. They would answer maybe 1 out of every 6 emails, but gave useless advice and not other way to contact them. After being a real ** with them, they FINALLY unlocked my account. I withdrew every penny and then closed the account. I agree with others...This is definitely a Robbing Hood company.

Complete scammers, they have locked up my account and refuse access to my money while I did nothing wrong. Customer support is useless. I had multiple back and forth contacts with Robinhood and they are unable to assist me in accessing my money, they put a restriction on my account. Won't tell me why and are not allowing me to withdraw my money. I had to file a complaint with consumer financial protection bureau and have also done so with other authorities.

I gave them one star because I can't give them zero stars. I have been trying to resolve my issue regarding suspicious activity on my account with Robinhood but have not been successful. After attempting to contact Robinhood last week I did get an email from them on saying that they would be calling me in 3 to 5 business days. I did get a call from Robinhood Trust and Safety Support 806-855-8373. I was on hold for 28 minutes before I hung up.

I wish I could give ZERO Stars! Robinhood might as well have NO Customer Service because it is absolutely Horrible! IMPOSSIBLE to reach a Human. I can't sign in and through email that it takes them forever to respond to, they ask me to take a Screenshot of what I am seeing and send it to them. Well, I guess no one told them, according to Robinhood, when I try to Screenshot the message, I get the message from Robinhood, "Screenshot can NOT be done due to Security Policy". I guess no one told them that. I Definitely would NOT recommend Robinhood to anyone. I am going to E-Trade where they have Humans to HELP.

Warning: Robinhood horror story! They locked me out after depositing money. No buying, no withdrawals, just stress. Stupid automated replies, no real help. Steer clear of robbing-hood. I didn’t listen to warnings but you should!

I never trusted Robinhood from the start which is why I never invested much with them from the start. I have been locked out of my account since July of 2022! At this point, I have accepted the fact I may never see that money again. You CAN'T talk to a live person and they send you in circles which ultimately lead to a dead end via email. My issue was small and I STILL WASN'T PROVIDED ASSISTANCE. Anyone considering investing ANYTHING with them do this one simple thing. Attempt to call them first.

They exercised my credit spread option to close it, which cost me 100% of my profit , they keep using excuse they do that so people won't lose money, or imply they don't have funds to cover position, I put up my own funds for spreads, so everything is fully covered by that and other half of spread, they are thieves and cons, I have made complaint to SEC and Ripoff Report, if anyone is interested in filing a class action suit against Robinhood I'm all for it.. They pick and choose what they do and think that your money is theirs, they need to be held accountable..

Inaccurate reporting on gains and losses, fraudulent. Poor customer service, rip off artists, charge for things you didn't agree to, I can see a class action in their future. They supported FTX and Sam Bankman.

I’ve entered into a bear call spread on DJT expiring in Jan 2025, 7 months from now. On 4/1 I entered into 4 spreads. That same day, 3 out of 4 short calls were exercised effectively forcing me out of the trade. The next day I entered into the same trade purchasing 4 of the same spreads. Later that day I’m notified all four of my short calls were exercised! I spoke with support and was told options assignments are at “random” by OCC. This doesn’t seem random. The open interest on the short call I sold has remained at 607. If my calls were exercised that number should change which it hasn’t. I’ve contacted the SEC. I am almost positive Robinhood is doing something shady. I will be entering the same trade again tomorrow with Robinhood and with another brokerage to see what happens.

I am certainly not happy the way this site operates and claims to have no commission on stock trades. I have tried and observed many times, noticing what the bid and asking price is...but no trade has ever taken place within those obvious parameters. Trades never go thru until they they have undeclared margins included. There is always a difference, which works against account holders. It would be nice for them to start declaring and charging the commission on trades. I could live with that. But I cannot live with their dishonesty. I hope they investigated about their ill and dishonest practices. I have decided to leave...without arguing and fighting. I will gently take my business elsewhere!

Locking my funds and not giving me any information isn't okay. The support can't help you, they just try to calm you by saying they prioritized your case and that's still no help. I don't even know if they will ever reply to me. The communication from.

I don't know how this company is still in business and not investigated for fraud. How are they going to take people's money and have absolutely ZERO customer support.. Zero.. Stay far far away from this "service".

I have invested a good deal of $ with this company. The first problem came when I'd try to sell when the stock went super high. It would never allow me until the stock had dropped significantly. Now, I sold stock over 2 weeks ago, there is no record outside of Robinhood that it was sold. My bank has no information whatsoever regarding this transaction and they won't answer my emails! Of course their customer service # tells you to use their online service, then disconnects the call.

I needed to contact customer support multiple times for the same reason. I was originally told that I would receive notification in 1-3 business of the reimbursement. That didn't happen. After a few more chats and a couple weeks going by one person finally provided a statement to show the reimbursement even though it wasn't visible under account history. Management told me that I had an option of downloading the statement when it generates after a month. Customer support assured me that they would escalate my concerns and ensure something would be done about it to make it right. Management had the ability to honor what the customer support team stated, but outright refused for no valid reason.

I have been trading using other platforms, but decided to move to Robinhood because of all the hype around them. About two months ago I moved all my IRA and about 50% of stock trading to Robinhood. 3 weeks ago they froze my account saying they want to review (not sure what), no action on my side. Later they came back and asked me to submit ID Proof, bank statements etc. It was a challenge to do it, but I did. Then they said they will finish the review on XX date. Again no action required from my side. I checked status on the date they gave me and now the date is XX+1 :-).

DO NOT TRADE ANYTHING ON ROBINHOOD.COM. I'd been trading issue free for several month without incident. But I've two coins on the server in anticipation of a spike. Without warning cause or even a reason why they've restricted my account for absolutely no reason at all. THERE IS NO CUSTOMER SERVICE. Not one phone number, way to chat or even email if there is a problem. ALL of the phone numbers you see listed online connect to phone scams. The person tries to get you to send "verifying' funds to a random wallet, the address for which they send you by text. Or they will try to get you to load and use remote access software in an effort to commadere and take control of your computer. I only write reviews when I feel exceptionally impressed, good and bad. ROBINHOOD.COM is BAD. Do not trade anything on this site unless you eventually want to be scammed. DO NOT TRADE ANYTHING ON ROBINHOOD.COM

About a year ago I got into crypto and I opened up a Robinhood account for the long term and bought a few different stocks and cryptos that were hot buys and going up fast only to drop fast and have never recovered, like their Robinhood stock. I was enrolled in their gold account at which I never signed up for. I canceled that and now I am getting emails for a deficit on my account that needs funds and there is no one to email to get this cleared up. I really do not think anything in Robinhood is long term, you have to know what you are buying and have experience, buy big and sell right away and pay the capital gains otherwise you will lose everything you put in.

Do not use Robinhood. I tried 3 months ago to close my account and they will not let me transfer my money out back to my checking. Why? Because they are investigating their "Robinhood help support for fraud" which is a joke. They made several mistakes on my account and now they won't release my funds because they want to know how they made the mistakes. Well they are thieves!

If I could give negative stars I would. I have given Robinhood so many chances over the last 2 years. I’m completely done with this company. Their customer service staff is absolutely rude and awful human beings. If you are calling them for help you’re probably frustrated. If you are even a little frustrated with their service they and they can hear it in your voice they will arbitrarily put restrictions on your account and takes 7/10 days to get the restrictions lifted. They will play with your money. If you get a large sum deposited, restrictions, if you ask for help, restrictions, this is the worst company trust me, learn from my mistakes, DO NOT PUT YOUR MONEY INTO AN ACCOUNT WITH THIS COMPANY UNLESS YOU WANT TO RANDOMLY AND FOR LONG PERIODS OF TIME LOSE ALL ACCESS TO YOUR MONEY AND BE TREATED LIKE TRASH WHEN IT HAPPENS. If you put your money here you are a fool.

I have been trying to get my account verified for over 11 days. Their email support seems to be misleading and not secure at all. They send email every other day from a different person asking to send ** and when you send you get another one. I called explained everything and I was asked to upload to a secure location as they do not have any of my information. Where is all the ** GOING? They don't know and this is very dangerous. In my case even after uploading to the link they provided, they sent another email asking to upload. I believe it's an automated email pretending real human. T's been over 11 days and nothing, when I asked how long they need I was told 3 days. Now even when I call they don't call me back.

Do not deal. They are not real, I never got any of my profits after I paid them. DO NOT LOSE your hard earned asset to them. Only Chasunaltd was able to help me get my money back from them. Once again, DO NOT DEAL!

Do not under any circumstance give these people your money. They are holding my money hostage right now which has cost me more than 3k while dealing with their useless customer service. They're not only incapable of getting me back into my account after my phone number changed, they won't reply with anything other than a copy and pasted email. Not only that, they'll send you the same one multiple times because the people you deal with directly make next to nothing, and then when you call them out and tell them to stop copy and pasting emails they just ignore you altogether. This is the single worst company I've ever done business with, and second place isn't even close. This isn't like buying food from someplace and then choosing not to go back... These worthless ** still have my money. These people should be arrested.

They will take your money without asking for anything except your bank account but when you try to buy stock or to get your money out they will require all sorts of verification and proof including govt. photo ID. BEWARE there is a reason they have 1 star ratings on most sites.

Had some unusual notification on my app after the Data Breach news. Got me real worried and tried withdrawing my funds out of panic when I got an Error. Even more distressed I tried a lot of numbers finally I was able to reach them at 1855 9O9 2795 and they were able to resolve my issue. Overall a 4 star review since my portfolio is growing despite all the buzz.

I love that Robinhood allows ordinary people to invest in the stock market and have a chance at earning on their own there. I love the insights the company gives and how easy the platform is to use. I loved how easy it was to set up. I love how easy it is to use. I also find very helpful the stock insights they provide.

I like the fact that you get a free stock, but I would like to see some kind of tutorial or introduction to stocks. For those of us who don't know anything about it but want to try it out. I really don't use it much anymore but it is a good platform to learn on your own without losing a ton of money. Most importantly it's free!!!

I felt that Robinhood was a good site to use. It was easy to navigate, instruction were clear and seems to have a way to contact company. The one reason I changed was because there were no papers to sign to allow my children to be beneficiaries.

I like the company. Their app makes investing very simple and easy. I do know they are sometimes criticized for their practices but it has not impacted me as I use them as a casual, low money investor just for fun.

I’ve been using Robinhood since 9/2020 and have found the platform very limited in the ability to capture stocks that are not as well known. It is a user friendly platform and quick to set up. The reinvest portion is easy to use and settings are easily navigated.

Great for hobby investments. The app is incredibly easy to use and is designed to introduce and guide new investors to the stock market. With no previous experience in stocks and little knowledge of the process, I found it easy to get started and find it to be a great hobby. We have a group of 5 family members who all signed up and check in on our investments. It's fun but some advice- never invest more than you're willing to lose!

I like how they have it set up so you can play it like a video game. Never have I ever done the same thing at the same time, skydive and also while doing anything else other than trying to keep your face from flapping around. That is one thing you cannot do

I think it's very easy to understand for beginners, I consider myself a beginner, it's hard to understand the graphics in other apps, but Robinhood makes it easy, and they also show news about economy and about the stocks you are buying Which is very helpful for deciding when to buy or sell, but the crypto market is very limited so may not be the right app for people looking for crypto

Easy to use. You just have to play around with it for a little bit. I’m definitely not someone that I consider to be tech savvy but I was able to get the hang of it. What I think the best part is that they tell you whether professional analysts think it’s a good time to buy, hold or sell and what percentage of said analysts think so. For that reason I give it two thumbs up.

Do NOT use Robinhood Brokerage! Because of a glitch in their operation, they froze my new account and restricted me from accessing the $40,000 that they held. There is no phone number to call, no human contact to resolve problems. They answer email Help Desk requests with pre-made responses that do not help. I finally had to file complaints with FINRA and SEC to release my funds, after almost three months! In fact, what type of Brokerage company, Financial Institution, or Bank does not have phone number, customer service to speak with? DO NOT CONSIDER THIS BROKERAGE!

I like that as soon as I pick a stock it is mine, I don’t have to wait for another trade window before it is in my portfolio. They are quick with customer concerns and have a quick turnaround rate. Would highly recommend.

Much better interface than other online brokers in my opinion. Options, some crypto and stocks trading is awesome. The only thing I don't like is having to communicate by email when looking for answers. I wish there was a phone number I could call.

App not completely sync with the actual top level exchange. Free but limited. (Robinhood Gold, which costs $5 a month, includes access to Morningstar Research Reports and NASDAQ Level II Market Data.)

The Rabinhood online broker is very user friendly and safe, you can organize any sell and buy anytime, anywhere. Also you can transfer and invest your money easy from your account to your wallet...and instant deposit more money to your account any time. The commission are very low and fare.

This app makes trading easy. But beware! Before investing you should always perform due diligence. Robinhood helps with this, providing links to articles regarding the stocks you’re interested in. It also makes it very easy to track your portfolio. The interface is amazing, very user friendly.

I don't care what the media says or how Robinhood makes its money. If celebratory digital balloons cause a person to lose everything they have invested, that person never should have started investing in the first place and I wonder how that person got so far in life at all! The service is intuitive, easy to access, and the price is right. I have never once felt like Robinhood has been hiding anything from me.

If one wants to get into stocks but is unsure how stocks work, this is the perfect site to start. Robinhood helps me know when to buy or sell ones stocks with easy charts to look at. With each stock, there is a quick summer of the company that is helpful to understand which are best suitable for each individual.

Platform is simple and easy to use. Transfers happen timely. My only complaint is that I wish I had access to more stocks that are not supported by their platform. Other than that it is sufficient for what I use it for.

Robinhood is a great but simple app for daily stock trading and staying up to date on stock and business information. I use it to manage 5 figures in stocks, and often use the ticker information to stay apprised of the companies status. It's not always available in the app, so I may need to research more, but it's a great launching point at the very least. I like the trader review/analysis as well, but that's relative. There are some misses such as slower trading capability, limited management and limited data. BUT if you trade low-scale like I do, it's great and perfectly priced!

Robinhood is good but sometimes they don't have a basic stock I want to buy and don't know why. They have limits when I have the money in the account and said I have to make a limit. Which I guess just confuses me. That may be my own fault. I love that it's on my phone but I wish I could use my web browser.

Robinhood is a good app for investing your leftover savings, but it should provide more insight and tips to individual investments. I do like the app but sometimes I feel like it could be a bit more helpful for people who want to learn about brokerage.

I personally had all my funds taken. Their customer service is terrible. Only can communicate through email. Their trade platform is designed to make profit off everything sold. Then their platform takes what is sold after it is purchased and resells to other brokerages for a higher price normally cents but sometimes even dollars higher. Their liars and will always be, my documents support this.

I really enjoy the app and the daily updates, it allows me to see at a glance how my stocks are doing. The app is super easy to use and allows me to make changes as needed. I would definitely recommend this app.

The most important feature of any financial service should be honesty and transparency. Robinhood has both. Their email statements are short and to the point and easy to understand. I would recommend them to anyone.

Easy to use. Provides timely info and updates. Keeps you informed of what is happening. Easy to make changes to your account. Low cost for changes. Answers questions promptly and concisely without a lot of confusing jargon.

The company wasn't very mobile friendly at first... granted it has been a while since I used the service. When I was able to access it. The company was insightful to an extent but never fully answered my questions.

Robinhood is very user friendly. Allowing you to invest in stocks. You can also get a debit card and set up a account to transfer money to and from. They also do not charge commission for buy and sell orders.

The platform sells its own options on the site with parameters skewered and manipulated towards Robinhood. The second problem is the platform routinely goes down during medium and large swings of the markets.

Dennis ** and Robinhood Investments of Rock Hill SC is not a person I would recommend trusting. His words and actions are often in conflict. While this southern 'sweet talking' man seems like a friend, I can assure you his intentions are otherwise. Representing himself a Christian man with good values, he doesn't even attempt to honor them. He consistently perpetuates stories and fabricates lies based on his feelings. My experience was involved with him resolving a debt after paying him $20,000 to assist me in assuming a loan on a home. While he says 'he's not interested in money", his goal is clearly that...the extraction of money and the proliferation of deception and confidence building. STAY AWAY from Dennis ** and Robinhood Investments of SC.

I got on this app to learn about Investments and how stocks work. Which end is great for that because you can get free stock, it's very low cost and it's not going to break the bank. But when I tried to get my money from them and withdraw it were the issues. I was asked for my ID, my social security card, copies of my bank statement. Well then they told me that wasn't enough. I had to give a bank statement of an account that I previously had. Which I thought was odd because no transactions came through that account the account is closed. That's why I removed it off of their website.