Regions Mortgage Reviews

In February 2013, I was forced to retire due to complications from diabetes. I was laid off from work and could not find a job, so I went on Social Security. Prior to this I never had as much as a late payment and my credit score was 825. I had a personal credit line with a monthly payment of $2100.00 at 7.5%. The mortgage was a 15-yr. loan and was almost half paid off.

In 2005 I took a mortgage on my home with Regions. I discovered that Regions Mortgage had cancelled my insurance and did not replace it. Imagine the calamity of the storms aftermath plus Regions lack of ethics in resolving this breach of contract that ensued. I was forced to pay off a thirty year mortgage in three years giving up $243,000 on a $160,000 mortgage as Regions would not accept fault this legal stall and cover by Regions basically bankrupted me. Every attorney I contacted from day one in regards to this matter had a conflict with Regions, or just held my case in legal limbo stalling til my time to sue ran out.

I was given Regions info from a realtor, the lender who worked at the Greenville office had left and a guy named Tracy ** was her replacement. Horrible...horrible...horrible. I contacted this guy by email three times, no reply. So I called his office, then his cell phone. I finally got a text reply by cell. He gave me the run around all week. Submitted info for a credit check to see if we qualified for a mortgage. Our credit was never pulled, we called his office to speak to him and the secretary was going to put us through, then tells us he isn't available. He is the worst person I have ever tried to do business with IN MY LIFE. I would never recommend them. Go to Scott at Van Dyke Mortgage, great guy, drops what he is doing to help! Regions is low class, doesn't care about people at all, especially Tracy ** in Greenville, SC.

Regions appears to be using Distressed Sale (REO/Short Sale) Comps to determine the Discounted/Liquidation Value of your home. Then agrees to lend up to an 80% loan amount of that liquidation value, instead of 80% of your property's fair market value. As a result, you think your home is worth a lot less, ~30%-40%, and you obtain a much smaller loan or no loan at all because of the reduced value. That practice by Regions appears to be both appraisal and lending fraud.

After being denied a prequalification for a ridiculous low amount ($50.000) although meeting the criteria set forth by FHA, I just thought it might be appropriate to share my disappointment and experience with Regions Bank with you, as I will be sharing it also within my company and my clients. My resolution after all this is that Regions Bank is not the place to go to try to get a mortgage for FHA and other programs as suggested by some unreliable sources.

We have been working with Mark ** out of Naples, Florida for a refinance of our home. We have been trying to get a response from him for the past week, but we do not get anything from him. Regions Bank refinance must be a scam, as he does not have the courtesy to return an email or call. If this is the customer service I can expect from your lending institution, I will go somewhere else. This guy is a sham!

Regions has sloppy record keeping and never posts payments properly or in a timely manner. I have made a complaint with the new federal agency and the Consumer Financial Protection Bureau.

1992 home loan with Magnolia was sold to Regions, from Regions to Fannie Mae. I began talking in October 2011 with Regions, paid money to Regions on refinance. I sent in tons of materials, had 754 credit rating. There were no problems seen, according to the people I talked to at Regions. In late January or early February 2012, I was told I must change homeowner's policy from $100,000 to $231,000. This was the first time anything about this.

I refinanced my home under HARP. My mortgage was with Regions. I refinanced with Regions and was billed outrageous fees even though they already held my mortgage. I was charged title fees, fees for insurance that I had for 12 years and for paperwork they already had. I was charged over $4,000.

Regions Mortgage charge me $500 to do the HARP program. $400 for appraisal and $100 for application fee. HARP program had no charge and the value doesn't matter on the new program.

We have been paying our mortgage on time and as agreed since 2003. We noticed that our September 1, 2011 payment had not cleared on the first. We sent it on the 16th of August.

Last year just before leaving for a military mission, I received a notice that my flood insurance had increased from $751/year to $7140. The problem with Regions was that they just paid it without any review or contact to me the mortgage holder to question why.

Well, we lost our careers when the economy tanked and trying to hang on with low paying jobs. We have our mortgage with Regions (Gangsta Mtg Co.) and are about $2k behind only because we were sending in partial payments several times a month. This amounted to the entire payment being received within the allotted month. But since it wasn't all in one check, they put it in our escrow account instead of applying it to our mortgage and added finance, miscellaneous charges. Now they are trying to foreclose on us. The escrow office (Memphis) and the mortgage office (B'ham) can't even call each other to move our money where it belongs, even though they, with other banks and Wall Street, caused all this economic mess, and they (Regions, Gangsta Mtg. Co.) owe us tax payers tarp money to the tune of 3.5 billion dollars. They are total hypocrites!

When I needed funds for dental surgery, I applied to Regions Bank on 7/27/10. I was requesting a small loan amount compared to the value of my home (approximately 10% of the loan to value) so my request was categorized as a line of credit. I did not want nor request a line of credit, only a fixed rate loan. I own my home. There is no mortgage on it. I was referred to Margie ** with the mortgage division at which time she reviewed the information from the banks application and indicated my loan was basically approved. An appointment was made for me to visit her office on 8/3/10 at 10:00 A.M. On 8/3/10, I met with Margie ** in her office and signed documents she had prepared for completing my request. I gave her a check in the amount of $325.00 for an appraisal fee. I told her at that time my home had been on the market for sale, but the contract had expired and it had been taken off the market. She stated this was fine as long as it was no longer on the market. The appraisal was done on 8/12/10. On 8/19, I had not heard from Regions and I called, leaving a message for Margie to return my call.

Regions mortgage holds the mortgage on my home. They bought it from Union Planters mortgage about 5 years ago. My wife lost her job in Feb. and contacted them to say I would need to do a refinance on the house because the interest rate on my loan now is about 9%. I was told that they would not do a refinance on it because it is a double wide trailor! It is not a double wide trailor and I tried to explain that to them but they said that was what is listed on the appraisal that was done on the home and property when we bought it. I tried every way to tell them that it is not a trailor but they would not help me. Then they told me that before they could try to reduce my payments or do a modification on my loan that I would have to be late on my payments.

I run a company in the US. It is a subsidiary of a French company. I am the VP, I report only to the owner and CEO in France. Twice now, Regions Mortgage has sent a letter to verify my employment. These letters were addressed to my secretary, who is a contract employee of mine. They contained my last 3 years W-2 forms with all info visible and also several of my pay stubs with bank account info. I want to know how this can happen. Why isn't my identity being protected? Why would they send my SSN and other personal info to a secretary who works for me? Why would they send all my W-2 earnings info to one of my employees?

I am happy to see that others are stepping up and speaking out about Regions. I recommend that anyone who plans to make principle-only payments to Regions Mortgage make a detailed list of dates and amounts. Plus I recommend using your most recent year-end statement to keep things accurate on your end. I have been sending small principle-only payments over the past five years and they never send proof of its being received. All they send is a year-end statement with the total principle and total interest paid, but it doesn't add up correctly compared to the payments I make and the extra I put into it.

Regions Bank has given Mr. ** a HELOC on a property he no longer owns. My name is **. I purchased it, ** estate ** on 4/2006. Mr. ** was given a mortgage on 2/21/2008. I need to know. How did this happen being that Mr. ** is not the owner of the property?

Regions Bank consistently posts extra (apply to principle only) payments incorrectly. By consistently, I mean every time I have made an extra payment. Extra (apply to principle only) payments are noted as such on the line provided for on the payment coupon, and marked as such on the seperate check, which is mailed with the regular check and payment coupon. The payments have always been received on time or before. They have cashed the principle-only check for less than the face amount, or applied the principle-only payment to the next months' regular mortgage payment (most usual) and posted the principle payment (received and cashed same day as regular payment) as if paid following the next months' regular payment.

My house was destroyed by hurricane katrina, we lost everything. my mortgage co let us hold off on payments for 15 months, now they are demanding a payment for 16,000.00 that they are calling overdue in 30 days or they may start foreclouser procedings. I tried to explain that i don't have that amount of money to pay them, so mrs taylor said she will see about adding the overdue amt back into the loan, but our notes will go up. my mortgge payment is 1100.00 a month. i can not afford to pay a higher note due to we lost our jobs and i am makeing alot less money now. i asked mrs taylor to hold off until i find out from the LRA what my options are and if they will help with my mortgage, i explained to her that LRA may offer to pay on loan and ask them to accept less a pay off since the house and property are not worth what it was before the hurricane. mrs taylor said if LRA would call that the answer to the pay off would be no. i do not know what to do or where to turn.

When I purchased my home, I paid 10%, and had a written agreement with the mortgage company that they would release the PMI (about a $60 per month charge) when I paid another 10% down when I sold another property. Once the other property was sold, I delivered the check for the other 10% to the mortgage company. This check was held for one month before it was cashed. It then took over two months and dozens of complaints and phone calls to the mortgage company before the PMI was released. The mortgage company representatives, especially Karen Childress at the Montgomery office, were unhelpful, rude, and evasive. They also attempted to add extra charges for the re-cast. These were hidden charges, since they were not stated in my written agreement. I have never had a more stressful experience in dealing with a company. My mortgage representative, Jane L, also was not very helpful. I will NEVER do business with Regions Mortgage or Bank again.