Priority Gold Reviews

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Edited by: Ashley Eneriz

About Priority Gold

Headquartered in Dallas, Texas, Priority Gold is a U.S.-based precious metal dealer specializing in physical gold and silver, as well as precious metal IRAs for portfolio diversification, potential for growth and as a hedge against inflation. Precious metal offerings include bars, rounds and coins.

Visit prioritygold.com
Pros
  • Free shipping and insurance
  • Covers administration and storage fees for eligible customers' gold IRAs
  • Educational resources available on the website
Cons
  • Prices not listed online
  • Limited product selection

Priority Gold Reviews

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    Page 3 Reviews 35 - 235
    Verified purchase
    Customer ServiceStaff

    Reviewed June 24, 2026

    Lawrence made me feel very comfortable during the process. Clear communication and professional. Excited to connect soon and I will make sure to reach out to him. Lawrence is a great asset to the company.

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    Verified purchase
    StaffRates

    Reviewed June 24, 2026

    I was interested in the precious metals process but I had some doubts on which path I should go through. The agent I spoke to was Roman and he was very helpful in guiding me in the right direction. He seems very passionate and knowledgeable which made me feel at ease about the process. Thank you, Roman!

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    Verified purchase
    Staff

    Reviewed June 24, 2026

    I reached out to Priority Gold to learn more about investing in precious metals. Even though I wasn’t able to meet their minimum investment requirement, Roman ** was extremely helpful and informative!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 24, 2026

    Mark was great. He seemed super confident and welcoming giving me all the right reasons to come back here and purchase gold or silver. Overall very insightful and well informed of ongoing market volatility, guided me in the right direction in investing in something more secure and tangible.

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    Verified purchase
    Customer ServiceStaffFollow-ThroughHonesty & Transparency

    Reviewed June 24, 2026

    This was my first time inquiring about purchasing gold/silver and Andrew A. was so thorough. He walked me through different options and made recommendations based upon my specific situation he went over and above my expectations when he made sure to follow up as promised, it is rare that I experience such committed honest service. It was a very rewarding experience working with Andrew. Thank you again!

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    Reviewed June 24, 2026

    Thank you so much Jake **, for your assisting me on receiving the information on PRIORITY GOLD.

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    Verified purchase
    Staff

    Reviewed June 24, 2026

    I spoke with Mark regarding some silver I was looking to liquidate. Although I didn’t meet the minimum requirements, he was extremely professional and took the time to point me in the right direction by recommending another dealer. Would highly recommend doing business with Mark and Priority Gold.

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    Verified purchase
    Staff

    Reviewed June 24, 2026

    I am very satisfied with my experience working with Priority Gold. Shaun explained and help me understand the benefits of protecting my savings by owing gold and silver. Took time to explain historical impact of these investments. Shaun will be my contact moving forward with these investments. Great Experience..!!

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    Reviewed June 24, 2026

    Mark ** was great, he was cordial and straight to the point. I recommend Priority Gold to anyone looking to explore their options in the precious metals space.

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    Verified purchase
    Staff

    Reviewed June 23, 2026

    Lawrence W. sounded professional and the company itself seemed like they offer a great service. I am not able to invest at this time due to my financial situation, but I will likely be using Lawrence and this company in the future.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 23, 2026

    Mark ** was really helpful and was very educated on every question I asked him. I felt comfortable asking him questions and had a sense he knew every answer to my questions. Usually when talking to someone in customer service it can feel a little bit cold or unwelcoming, but not in this case.

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    Customer Service

    Reviewed June 23, 2026

    The best consolation I've ever had with speaking with Mr. **. Your communication style is awesome #1in the business.

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    Verified purchase
    Staff

    Reviewed June 23, 2026

    I'd like to leave a 10 + commendation for a gentleman named Jake who was so kind considerate, and very patient. He was very knowledgeable and has helped me through the process of selling coins. He's my coin man! Made me feel better because he cared genuinely cared about my situation. Much Aloha and praise to Jake!

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    Verified purchase
    Staff

    Reviewed June 23, 2026

    Kind, respectful and knowledgeable. Rafael reached out to me and explained the process of investing in precious metals. Even though I’m not in position to start with him he pointed me in the proper direction.

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    Verified purchase
    Customer ServiceHonesty & Transparency

    Reviewed June 23, 2026

    In our telephone conversation, I found Jean ** to be thoughtful, honest, and open in his responses to my questions. He listened to my concerns and offered solutions. This is a person I feel I could trust with my business.

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed June 22, 2026

    I was interested in the company Priority Gold and what it had to offer. Lawrence the agent I was on the phone with was extremely helpful with guiding me through all my questions I had about the company. I always appreciate representatives that offer a friendly voice but are also knowledgeable and passionate about what they are presenting, it truly makes things that much easier as a customer.

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    Verified purchase
    Staff

    Reviewed June 22, 2026

    I had a great experience speaking with Mark. He was professional, knowledgeable, and took the time to walk me through everything clearly. He answered all of my questions without rushing and made the whole process feel easy. I'd definitely recommend working with him.

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    Verified purchase
    Staff

    Reviewed June 22, 2026

    Very pleased with Priority Gold’s performance and help. Lawrence did a great job helping me get set up and learn how to protect my investments with gold and silver. I had not thought about the benefits of investing in gold until speaking with Lawrence and I’m very pleased with our partnership here.

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    Verified purchase
    StaffTransparency

    Reviewed June 20, 2026

    I had a great experience with Al ** today. I am a first time investor; he was transparent and clear. He laid out options for me, educated me in areas I needed clarity and was very helpful overall. I would certainly recommend Priority Gold to anyone who is making plans to be financially secure in the future.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 19, 2026

    Mark at Priority Gold was very helpful and informative during our call. He took the time to explain my options for rolling my retirement account into precious metals and answered my questions clearly and professionally. I appreciated his knowledge, patience, and the no-pressure approach he took throughout the conversation.

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    Verified purchase
    Staff

    Reviewed June 19, 2026

    Mike ** was a very nice man and very informative. He was able to answer my questions in a professional manner. He asked me questions to make sure that I qualify for this company. And gave me a great reference too. Thank you Mike for giving me a wonderful experience with your company. God bless you and all your endeavors.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 19, 2026

    I had a consult with Dillon ** of Priority Gold. He was knowledgeable and quite easy to talk to. He answered all my questions and was prompt with follow-ups. After looking at my situation, we decided that I needed to wait another year to do what I want to do with my 401K. Because of his helpful attitude I will absolutely be contacting Priority Gold when the time is right and we can move forward.

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    Priority Gold
    Response from Priority Gold

    Ben, this is great feedback and I so appreciate that Dillon was able to get you in the right direction. Thank you so much for sharing and we look forward to working with you, when you're ready. Cheers!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 6, 2026

    Priority Gold was great! Gregory and Kevin were so very helpful with my transfer from a different low performing IRA account into Gold and Silver. They were very informative on all my choices and what those choices meant for my future investing in short and long term Gold and Silver markets.

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    Priority Gold
    Response from Priority Gold

    Stephanie, thank you so much for sharing! I love that your team really hit it out of the park for you. Those two are fan favorites of mine and I am thrilled they gave you the same energy with your experience. Thank you so much for sharing

    Verified purchase
    Staff

    Reviewed April 14, 2026

    I want to thank Emmitt for his professionalism and courtesy dealing with us, our first time with precious metals was smooth and easy, we don't think Emmitt could have been done any better of a job and we look forward to working with Emmitt again, Thanks again Emmitt.

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    Priority Gold
    Response from Priority Gold

    Kevin, we appreciate the opportunity to serve you, but this glowing review for Emmett is everything. Thank you for sharing such an awesome experience. Cheers!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2026

    I worked with Dillion, who was extremely patient, knowledgeable, and accommodating! I was considering American Hartford gold and after many back and forths, Hartford ended up showing their true colors and became extremely rude, condescending, and pushy, but Dillion with Priority gold maintained his kindness and understanding. I am very grateful I chose to continue with Priority!

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    Priority Gold
    Response from Priority Gold

    So appreciate you taking the time to share this and for highlighting Dillion, it means a lot. He’s a great example of the kind of care and consistency we aim to provide.

    We’re grateful you chose to move forward with Priority Gold. We’ve got you from here and are always here if you need anything along the way.

    Verified purchase
    Coverage

    Reviewed April 4, 2026

    This was my first experience working with Priority Gold and my experience working with Michael and Greg made me feel reassured and comfortable. I was advised not to switch to Gold IRA because they are not federally insured. But Mike convinced me that my investment is safe and secure.

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    Verified purchase
    Punctuality & SpeedStaffBillingRates

    Reviewed March 7, 2026

    My experience with Priority Gold was very pleasant and the service and assistance I received help all transaction move along so smoothly and efficiently. Personal I dealt with helped me to quickly and correctly secure the right merchandise. I appreciated the efforts Joni **, Bill **, and Dylan ** offered which made all transactions from contacting my personal bank accounts to order processing to final product selections. I would highly recommend Priority Gold to any personal acquaintances who would be interested in procuring precious metals.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Feb. 27, 2026

    Bill and his team have been very responsive and have shown me confidence in my investment choices. I have called on Bill and he has always been there for me. I am a novice to metals investing and Bill has help me map out my future investments.

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    Customer ServicePriceStaffTransparency

    Reviewed Dec. 24, 2025

    Transferring our Gold IRA to Priority Gold was a truly rewarding decision. From the very beginning, we experienced outstanding customer service—every interaction was marked by professionalism, patience, and clear communication. The team at Priority Gold guided us through the process with respect and transparency, ensuring we understood all our options without any pressure.

    One of the most significant advantages was the elimination of extra setup fees and the reduction of cash-out costs when we moved an additional $20,000 from our 401(k) into gold and precious metals. The transition was not only seamless and efficient but also cost-effective, saving us money and time. Special thanks to Dillion and Tish, whose dedication and expertise made us feel valued and secure every step of the way. Their stewardship has earned our trust and loyalty—we are confident that our investments are in excellent hands.

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    Priority Gold
    Response from Priority Gold

    Thank you so much for such an amazing review! It means a lot to hear you felt supported and confident throughout the process. Dillion and Tish will love seeing this, and we’re lucky to have them on our team. We really appreciate you choosing Priority Gold and we’re excited to be part of your journey

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 22, 2025

    Greg Reed is full of knowledge about many things related to the metals business and has many years of experience. He has helped me understand more than metals. He knows how the big money machine works. He is a great guy to talk to. I never feel rushed like he has the next customer waiting.

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    Priority Gold
    Response from Priority Gold

    Paul, I cannot express enough how amazing this review is, thank you! Greg works so hard for his clients and I am delighted that the two of you worked so well together. Thank you for allowing Greg and Priority Gold to assist with your investment. Happy holidays!

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Dec. 18, 2025

    My experience with Priority Gold has been exceptional. Through this process, I spoke with Mr. ** for a period of several months off and on. Never felt pressured. Upon the death of my husband, I needed to find a better place for my cash than the banks. Andrew was very knowledgeable, kind and helped me make a decision to secure my future with Gold and Silver. It has been a delightful experience. And the added bonus to a secure investment has been the realization that I have made a new friend for life! Thank you Andrew for your faithful calls and the wonderful patience you have shown me. Debra

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    Priority Gold
    Response from Priority Gold

    Thank you so much for sharing this with us, and we’re truly sorry for your loss. We’re grateful you felt supported during such a difficult time, and we’re glad Andrew was able to be patient, kind, and helpful as you took the time you needed. It means a lot to hear you’re satisfied with your decision, and we sincerely appreciate you trusting Priority Gold.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 18, 2025

    I could not explain the magnitude of my positive opinion for Priority Gold. As a new customer and less experienced buyer, I was helped by Andrew ** who made me feel informed, dignified and sincerely valued as an asset. After his assistance I do not only feel more confident about my financial future but educated and enthusiastic about gold and silver. Andrew provided likely the best customer service I have ever received.

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    Priority Gold
    Response from Priority Gold

    Noah, this feedback is phenomenal. I know how great Andrew is, but wow! I cannot thank you enough for expressing such kind words with your feedback. Priority Gold prides ourselves on our customer service and clearly Andrew hit the mark. Thank you again!

    Verified purchase
    Customer Service

    Reviewed Oct. 30, 2025

    My customer service experience was good. I haven’t had any need to really call on them for anything. It’s one and done. I was very happy with Priority Gold. I’d recommend them.

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    Priority Gold
    Response from Priority Gold

    Linda, thank you for this feedback! I am so happy to hear that Priority was able to make your experience seamless and smooth. Cheers

    Verified purchase
    Customer ServicePunctuality & SpeedStaffCommunication

    Reviewed Oct. 30, 2025

    I was skeptical about keeping my money in the bank because there was the possibility of losing it or the government taking it. So, I decided to put my money into gold, and Priority Gold offered me four silver bars just for purchasing gold from them.

    Ashley was absolutely outstanding. She was there when I needed her.

    When things were a little tough trying to find my purchase, she was available when I called, returned my calls, she kept me updated, and sent it to me the moment she found it.

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    Priority Gold
    Response from Priority Gold

    Cornelius, you know how much I appreciate this feedback. I am so happy that Priority was able to assist you in your precious metals investment, but I am so happy that I personally was able to provide the customer service you absolutely deserve. Thank you, Cornelius, for this acknowledgement and great feedback.

    Verified purchase
    StaffRates

    Reviewed Oct. 30, 2025

    I did the required minimum distribution for 2024 through Priority Gold, and I’ll almost need to do it for 2025. The agent was very instructional about what I currently have. He told me that some of my coins were foreign, and if I went all American, it would grow faster. I allowed him to change from foreign coins to American, and he did that.

    It was the easiest closure on a required minimum distribution I’ve ever done. He was dealing with cash I already had, so I didn’t have to go through the process of selling any coins. Overall, my experience went pretty smoothly.

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    Priority Gold
    Response from Priority Gold

    Carlton, thank you, thank you for such great feedback and recommendation. Priority Gold works hard to provide the level of service that you absolutely deserve and it sounds like we hit the mark with you. Thank you for putting your trust in Priority and allowing us to better serve you. Cheers

    Verified purchase
    Follow-Through

    Reviewed Oct. 15, 2025

    They did what they said and that is getting harder to find nowadays. As they will say anything to get you to sign or buy from them and when they get your money, they are long gone to the next person to get theirs as well. So, it is good to have someone working for you for a change.

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    Priority Gold
    Response from Priority Gold

    Tracey, thank you so much for this feedback! We pride ourselves on working along with the client every step of the way, being a part of the process with you. Thank you for allowing Priority Gold to serve you. Cheers

    Verified purchase
    StaffRatesTransparency

    Reviewed Oct. 3, 2025

    It was very pleasant in talking to James ** where he kept the explanation of the terms and what is expected of me as a client. Also Yolunda ** was very helpful regarding paperwork. I requested some earlier paperwork from my rollover IRA. I will be looking forward to receiving via snail mail. I have been very happy with the professionalism all around and would recommend Priority Gold to anyone interested in preserving their wealth in these upcoming turbulent times.

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    Priority Gold
    Response from Priority Gold

    Glenn, thank you so much for this glowing review for both James and Yolanda! Priority Gold works hard to provide exceptional service and I love that your team knocked it out of the park! This feedback is so appreciated, thank you again

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 20, 2025

    It was very easy to buy. I was nervous at first to bank wire that much money. But after all the information and phone discussions I felt more assured. The transfer was easy. Fast and my coins came to my house in a few days. I'm happy with my coins and my decision to use Priority Gold. Very professional. Very assuring. I had plenty of material and help for decision. I highly recommend and will buy again when I get the chance. I made the right decision with priority gold. Thank you.

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    Priority Gold
    Response from Priority Gold

    Alyce, this feedback is amazing and everything we strive to be for a client, thank you! We are grateful for the opportunity to work with you and appreciate you putting your trust in Priority Gold. Cheers

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 20, 2025

    Very excellent service both in speed and accuracy. Changed to Priority because of reputation and Metals offerings. I wasn't an easy sell, because I became cautious dealing with other precious metals dealers. My experience with Priority was exceptional, The people at Priority were very reasonable considering my situation and very helpful when making decisions.

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    Priority Gold
    Response from Priority Gold

    Eric, we appreciate the opportunity to have changed your opinion on precious metals brokers. Priority Gold takes pride in our customer service and I am delighted to hear we hit the mark with you! Thank you for this amazing feedback and allowing us to better serve you. Cheers!

    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Sept. 19, 2025

    Priority was one of three companies I was in contact with. The salesman Anthony was knowledgeable but not pushy. He didn't have a stereotypical sales pitch. No fancy or slick talking. Just basic info followed by answers to any questions I had. He informed me of a few lawsuits from another company I was considering which helped me choose Priority Gold. The paperwork process was quick and easy to roll money from my Roth IRA to buy metal. He beat the price from another bullion dealer to buy for my IRA. He also followed up to make sure the process was completed. Very professional and thorough.

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    Priority Gold
    Response from Priority Gold

    Benjamin, thank you, thank you! This feedback for Anthony is amazing and we love to hear it! We are grateful to have been able to help you with your precious metals investment and appreciate sharing your experience. Cheers

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    Priority Gold Company Information

    Company Name:
    Priority Gold
    Address:
    5005 Lyndon B. Johnson Freeway, Ste. 350
    City:
    Dallas
    State/Province:
    TX
    Postal Code:
    75244
    Country:
    United States
    Website:
    prioritygold.com