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Priority Gold Reviews

4,946,968reviews on ConsumerAffairs are verified
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Edited by: Ashley Eneriz

About Priority Gold

Headquartered in Dallas, Texas, Priority Gold is a U.S.-based precious metal dealer specializing in physical gold and silver, as well as precious metal IRAs for portfolio diversification, potential for growth and as a hedge against inflation. Precious metal offerings include bars, rounds and coins.

Visit prioritygold.com
Pros
  • Free shipping and insurance
  • Covers administration and storage fees for eligible customers' gold IRAs
  • Educational resources available on the website
Cons
  • Prices not listed online
  • Limited product selection

Priority Gold Reviews

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    How do I know I can trust these reviews about Priority Gold?
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    Page 2 Reviews 35 - 75
    Verified purchase
    Staff

    Reviewed Aug. 14, 2026

    I contacted them without really knowing whether their services would be a good fit for me. Instead of pushing me toward something, they listened to my situation first and explained what made sense based on what I was looking for. I appreciated the low-pressure approach and the fact that the conversation felt genuinely helpful.

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    Customer ServiceTransparency

    Reviewed Aug. 14, 2026

    The biggest thing for me was the follow-through. When they said they would call or provide an update, they actually did. I never had to chase anyone down or wonder what was happening. That reliability made a big difference and showed me they take their customers seriously. Very pleased with how everything was handled.

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    Staff

    Reviewed Aug. 14, 2026

    Bryan ** at Priority Gold was very helpful and easy to talk with. Great experience!

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    Staff

    Reviewed Aug. 14, 2026

    I wasn’t sure what to expect going into this, but the experience ended up being very straightforward. There was no confusing back-and-forth, and I always knew what the next step was. I especially appreciated how patient everyone was and how comfortable they made the conversation feel. Overall, a positive experience and a company I’d feel confident working with again.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 14, 2026

    What impressed me most was how attentive and responsive the team was throughout the entire process. Whenever I needed clarification, they took the time to walk me through it instead of giving me a quick generic answer. Everything felt organized, professional, and handled with care. It was refreshing to work with people who genuinely seemed to value good customer service.

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    Verified purchase
    Staff

    Reviewed Aug. 14, 2026

    Jon ** provided a very positive experience. He was courteous, informative, and made the entire process feel comfortable and straightforward.

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    Staff

    Reviewed Aug. 14, 2026

    I had a wonderful experience working with Priority Gold! Adam ** was incredibly helpful, took the time to answer all of my questions, and really pointed me in the right direction. I truly appreciated his guidance and would definitely recommend working with him!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 13, 2026

    I had a couple things I wanted to double check before making any decisions. They were patient, gave me clear answers, and I never felt like I was taking up their time.

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    Verified purchase

    Reviewed Aug. 13, 2026

    I told them I was mostly just gathering information and they were totally cool with it. They gave me a few things to look into and never made the conversation awkward or pushy.

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    Verified purchase

    Reviewed Aug. 13, 2026

    Big thanks to Michael for handling me so professionally. It's greatly appreciated, being new to this game and a little bit uncomfortable about how to proceed. Thank you! Ace

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    Verified purchase

    Reviewed Aug. 13, 2026

    Really Appreciated That. I told them I was mostly just gathering information and they were totally cool with it. They gave me a few things to look into and never made the conversation awkward or pushy.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 13, 2026

    What impressed me was how responsive the team was whenever I needed clarification. I never felt like just another person being moved through a process. They remembered what we had previously discussed, followed up when they said they would, and kept things moving without constantly contacting me. The experience felt personal, efficient, and respectful of my time. That level of consistency is something I really value.

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    Verified purchase
    Follow-Through

    Reviewed Aug. 13, 2026

    The follow-through was what impressed me most. They did what they said they would do, kept me informed along the way, and made sure I wasn’t left wondering what came next. I also appreciated how respectful everyone was of my time. The whole interaction felt organized without being impersonal. It’s rare to come across service that feels both efficient and genuinely attentive, and that was definitely the case here.

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2026

    I had a lot of questions going into the conversation and appreciated that everything was explained in a way that actually made sense. There was no rushing through the details or trying to overwhelm me with information. I was able to take my time, ask what I needed, and get straightforward answers. That kind of patience made a big difference and left me feeling confident about the experience.

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2026

    Michael was very helpful and he redirected me exactly where I was looking for.

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    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 13, 2026

    Shortest. Fast and very respectful service. Highly recommend!

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2026

    1. Jon ** was great to connect with. He was professional, attentive, and made the conversation feel relaxed and productive. 2. I really enjoyed speaking with Jon **. He was courteous, knowledgeable, and did a great job addressing my questions. 3. Jon ** was very easy to talk to and highly professional. He was thoughtful, responsive, and made the conversation enjoyable. 4. Had a very positive experience with Jon **. He was friendly, clear, and attentive throughout the entire conversation.

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    Verified purchase
    Sales & Marketing

    Reviewed Aug. 13, 2026

    I wasn’t sure gold and silver were even right for me, and they were completely upfront about that. I appreciated getting a real conversation instead of feeling like someone was reading me a sales script.

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2026

    Jon ** was excellent throughout our discussion. He was courteous, knowledgeable, and made it easy to ask questions and get helpful answers.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed Aug. 13, 2026

    Great experience with Priority Gold from start to finish. The team was professional and helpful every step of the way. Special thanks to Adam — he was patient, knowledgeable, and made sure I understood everything before making any decisions. No pressure, just honest guidance. Highly recommend, especially if you get to work with Adam. Thank you for the great service!

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2026

    Helpful All Around. I had been looking at a few different companies and just wanted some straight answers. They were friendly, didn’t overcomplicate anything, and gave me some useful information for my research.

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2026

    Tim is very nice and very helpful and informative. Good to work with.

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2026

    Jon ** was a pleasure to talk with. He was courteous, engaging, and helpful, and made the entire discussion feel comfortable and productive.

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2026

    I wasn’t really sure what questions I should even be asking at first. They were patient with me and helped me understand things without making it feel complicated.

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2026

    Greg ** is very knowledgeable about gold, silver, and our economy. Thanks.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 13, 2026

    During my call with Priority Gold Reginald was extremely friendly and helpful!

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2026

    The guy did a good job with explaining the different aspects of silver. I wasn’t in a place where I could do business at the moment but he didn’t mind and continued to help me anyway. Good people

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2026

    I really enjoyed my discussion with Jon **. He was friendly, thoughtful, and knowledgeable, and made the entire conversation feel comfortable.

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    Verified purchase
    Customer Service

    Reviewed Aug. 13, 2026

    Just got off the phone with an associate, had a great experience, felt more informed about the good market than ever, shared insights that I’ve never heard before.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 13, 2026

    Jon ** was friendly, professional, and incredibly easy to talk to. He explained everything clearly, answered all of my questions, and somehow managed to make what could’ve been a stressful conversation feel completely straightforward. Great customer service and an even better experience overall!

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2026

    Very knowledgeable, engaging and informative. Will look into this in the very near future.

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2026

    I received very informative assistance today. I recommend them for metals expertise.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 13, 2026

    Dealing with Mike yesterday on the phone was an informative as well as an enjoyable experience. He is definitely a plus factor to Priority gold. He was very articulate, knowledgeable, and in my case his patience with me was as I saw it was beyond exceptional. Thank you Mike.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 13, 2026

    Jon ** was incredibly helpful and pleasant throughout our call. He listened carefully and made sure everything was easy to understand!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 13, 2026

    Lawrence is very knowledgeable and made things very simple so anyone can understand what to do. He takes in your situation and gives advice based off that. Great people working here with amazing communication and quick response.

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    Verified purchase

    Reviewed Aug. 13, 2026

    Good guys, started the conversation not knowing a thing and by the end of it I felt like I had an education on gold and silver.

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2026

    Jon ** made the entire experience easy and comfortable. He was attentive, informative, and genuinely took the time to understand my needs.

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2026

    Jon ** made a great impression. He was clear, courteous, and attentive, and I appreciated how smoothly the conversation went.

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    Profile pic of the author.

    Reviewed Aug. 13, 2026

    Best in the business. Very happy with Paul. He got me set up easy peasy. He’s the man to talk to. Couldn’t be happier with working with this company.

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    Verified purchase

    Reviewed Aug. 13, 2026

    Had a great conversation about metals. One thing I hate is someone being pushy and the guy I spoke to wasn’t pushy at all. I got some really good recommendations and was very pleased with the information I received. Matt was great.

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    Priority Gold Company Information

    Company Name:
    Priority Gold
    Address:
    5005 Lyndon B. Johnson Freeway, Ste. 350
    City:
    Dallas
    State/Province:
    TX
    Postal Code:
    75244
    Country:
    United States
    Website:
    prioritygold.com