Priority Gold Reviews

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Edited by: Ashley Eneriz

About Priority Gold

Headquartered in Dallas, Texas, Priority Gold is a U.S.-based precious metal dealer specializing in physical gold and silver, as well as precious metal IRAs for portfolio diversification, potential for growth and as a hedge against inflation. Precious metal offerings include bars, rounds and coins.

Pros
  • Free shipping and insurance
  • Covers administration and storage fees for eligible customers' gold IRAs
  • Educational resources available on the website
Cons
  • Prices not listed online
  • Limited product selection

Priority Gold Reviews

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    How do I know I can trust these reviews about Priority Gold?
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    Page 2 Reviews 5 - 35
    Verified purchase
    Customer Service

    Reviewed Oct. 30, 2025

    My customer service experience was good. I haven’t had any need to really call on them for anything. It’s one and done. I was very happy with Priority Gold. I’d recommend them.

    Thanks for your vote!
    Priority Gold
    Response from Priority Gold

    Linda, thank you for this feedback! I am so happy to hear that Priority was able to make your experience seamless and smooth. Cheers

    Verified purchase
    Customer ServicePunctuality & SpeedStaffCommunication

    Reviewed Oct. 30, 2025

    I was skeptical about keeping my money in the bank because there was the possibility of losing it or the government taking it. So, I decided to put my money into gold, and Priority Gold offered me four silver bars just for purchasing gold from them.

    Ashley was absolutely outstanding. She was there when I needed her.

    When things were a little tough trying to find my purchase, she was available when I called, returned my calls, she kept me updated, and sent it to me the moment she found it.

    Thanks for your vote!
    Priority Gold
    Response from Priority Gold

    Cornelius, you know how much I appreciate this feedback. I am so happy that Priority was able to assist you in your precious metals investment, but I am so happy that I personally was able to provide the customer service you absolutely deserve. Thank you, Cornelius, for this acknowledgement and great feedback.

    Verified purchase
    StaffRates

    Reviewed Oct. 30, 2025

    I did the required minimum distribution for 2024 through Priority Gold, and I’ll almost need to do it for 2025. The agent was very instructional about what I currently have. He told me that some of my coins were foreign, and if I went all American, it would grow faster. I allowed him to change from foreign coins to American, and he did that.

    It was the easiest closure on a required minimum distribution I’ve ever done. He was dealing with cash I already had, so I didn’t have to go through the process of selling any coins. Overall, my experience went pretty smoothly.

    Thanks for your vote!
    Priority Gold
    Response from Priority Gold

    Carlton, thank you, thank you for such great feedback and recommendation. Priority Gold works hard to provide the level of service that you absolutely deserve and it sounds like we hit the mark with you. Thank you for putting your trust in Priority and allowing us to better serve you. Cheers

    Verified purchase
    Follow-Through

    Reviewed Oct. 15, 2025

    They did what they said and that is getting harder to find nowadays. As they will say anything to get you to sign or buy from them and when they get your money, they are long gone to the next person to get theirs as well. So, it is good to have someone working for you for a change.

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    Priority Gold
    Response from Priority Gold

    Tracey, thank you so much for this feedback! We pride ourselves on working along with the client every step of the way, being a part of the process with you. Thank you for allowing Priority Gold to serve you. Cheers

    Verified purchase
    StaffRatesTransparency

    Reviewed Oct. 3, 2025

    It was very pleasant in talking to James ** where he kept the explanation of the terms and what is expected of me as a client. Also Yolunda ** was very helpful regarding paperwork. I requested some earlier paperwork from my rollover IRA. I will be looking forward to receiving via snail mail. I have been very happy with the professionalism all around and would recommend Priority Gold to anyone interested in preserving their wealth in these upcoming turbulent times.

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    Priority Gold
    Response from Priority Gold

    Glenn, thank you so much for this glowing review for both James and Yolanda! Priority Gold works hard to provide exceptional service and I love that your team knocked it out of the park! This feedback is so appreciated, thank you again

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 20, 2025

    It was very easy to buy. I was nervous at first to bank wire that much money. But after all the information and phone discussions I felt more assured. The transfer was easy. Fast and my coins came to my house in a few days. I'm happy with my coins and my decision to use Priority Gold. Very professional. Very assuring. I had plenty of material and help for decision. I highly recommend and will buy again when I get the chance. I made the right decision with priority gold. Thank you.

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    Priority Gold
    Response from Priority Gold

    Alyce, this feedback is amazing and everything we strive to be for a client, thank you! We are grateful for the opportunity to work with you and appreciate you putting your trust in Priority Gold. Cheers

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 20, 2025

    Very excellent service both in speed and accuracy. Changed to Priority because of reputation and Metals offerings. I wasn't an easy sell, because I became cautious dealing with other precious metals dealers. My experience with Priority was exceptional, The people at Priority were very reasonable considering my situation and very helpful when making decisions.

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    Priority Gold
    Response from Priority Gold

    Eric, we appreciate the opportunity to have changed your opinion on precious metals brokers. Priority Gold takes pride in our customer service and I am delighted to hear we hit the mark with you! Thank you for this amazing feedback and allowing us to better serve you. Cheers!

    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Sept. 19, 2025

    Priority was one of three companies I was in contact with. The salesman Anthony was knowledgeable but not pushy. He didn't have a stereotypical sales pitch. No fancy or slick talking. Just basic info followed by answers to any questions I had. He informed me of a few lawsuits from another company I was considering which helped me choose Priority Gold. The paperwork process was quick and easy to roll money from my Roth IRA to buy metal. He beat the price from another bullion dealer to buy for my IRA. He also followed up to make sure the process was completed. Very professional and thorough.

    Thanks for your vote!
    Priority Gold
    Response from Priority Gold

    Benjamin, thank you, thank you! This feedback for Anthony is amazing and we love to hear it! We are grateful to have been able to help you with your precious metals investment and appreciate sharing your experience. Cheers

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    Priority Gold Company Information

    Company Name:
    Priority Gold
    Address:
    5005 Lyndon B. Johnson Freeway, Ste. 350
    City:
    Dallas
    State/Province:
    TX
    Postal Code:
    75244
    Country:
    United States
    Website:
    prioritygold.com