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Priority Gold Reviews

4,977,043reviews on ConsumerAffairs are verified
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Edited by: Ashley Eneriz

About Priority Gold

Headquartered in Dallas, Texas, Priority Gold is a U.S.-based precious metal dealer specializing in physical gold and silver, as well as precious metal IRAs for portfolio diversification, potential for growth and as a hedge against inflation. Precious metal offerings include bars, rounds and coins.

Visit prioritygold.com
Pros
  • Free shipping and insurance
  • Covers administration and storage fees for eligible customers' gold IRAs
  • Educational resources available on the website
Cons
  • Prices not listed online
  • Limited product selection

Priority Gold Reviews

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    How do I know I can trust these reviews about Priority Gold?
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    Page 2 Reviews 35 - 75
    Verified purchase
    Customer Service

    Reviewed Oct. 1, 2026

    I had been putting off making this call because I figured the whole subject would be complicated. To my surprise, the conversation was easy to follow and I was able to get answers without feeling rushed. I’m glad I finally took the time to learn more about what Priority Gold offers.

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    Verified purchase
    Staff

    Reviewed Oct. 1, 2026

    I like to take my time when looking into something involving my savings, so I had quite a few questions. Everything was explained patiently and in plain language, which I appreciated. I came away from the conversation with a much better understanding of the products and options available.

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    Verified purchase
    Staff

    Reviewed Oct. 1, 2026

    At this point in my life, I prefer to understand exactly what I am considering before moving forward. I was pleased with the information I received and the different options that were discussed. The patience shown throughout the conversation made a very good impression on me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 1, 2026

    What stood out most to me was the customer service at Priority Gold. My rep Ryan was patient, responsive, and actually took the time to make sure I understood everything before moving forward with my gold purchase. That kind of service matters, especially when you’re making a significant purchase—you want to feel like your questions are taken seriously and that you’re not being rushed. I really appreciated the experience and support.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 1, 2026

    Absolutely wonderful experience from start to finish! Super helpful, friendly, and attentive throughout the entire process. Communication was excellent, and I truly felt taken care of every step of the way. Thank you so much for making everything so easy and enjoyable!

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    Verified purchase
    PriceStaffRates

    Reviewed Oct. 1, 2026

    Amazing help and lead me the perfect direction to make my investment nice and easy thank you! Was the best service and pricing to the right side of the gold industry. Definitely the #1 company around.

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    Customer ServiceStaff

    Reviewed Sept. 30, 2026

    I own gold and silver and it was helpful to learn about the markets even though I am not buying any. Thanks.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 30, 2026

    Glad I got to call Priority, been wanting to buy gold but wasn't feeling so sure with other places. This guy Alan really know his way and explained the process for me in a way that felt right, amazing place to do business, recommend 10/10!

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    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed Sept. 30, 2026

    This was one of the most pleasant experiences I've had in quite some time. I was assisted by a gentleman Ryan ** who answered all of my questions thoroughly and addressed my concerns. I've been considering investing in precious metals for years and after speaking with Ryan and researching Priority Gold I finally feel comfortable to pull the trigger. At no point did I feel rushed or receive some standard sales pitch, it was a great conversation and made me feel at ease. I'll most definitely be referring my friends and family. Can't express enough how wonderful this entire process has been and how thankful I am to have called Priority Gold.

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2026

    Great experience getting some guidance on precious metals from Jake. I had several questions and he was able to answer them without making me feel like I was wasting his time. I definitely learned a few things.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 30, 2026

    I really appreciated my conversation with James at Priority Gold. He was friendly, patient, and made the information easy to understand without making the call feel rushed. I’m thankful for the time he took to answer my questions and make the experience comfortable.

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    Verified purchase
    Customer Service

    Reviewed Sept. 30, 2026

    What stood out to me was how much time they spent actually explaining the different options. I’ve talked to other companies that brushed me off and it turned me off to good and silver. I’m glad I took the call.

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2026

    I was assisted by Michael and was blown away by his professionalism and helpfulness regarding my questions about the processes of physical precious metals. He answered all my questions with care, I definitely would recommend him for any future questions!

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    Verified purchase

    Reviewed Sept. 30, 2026

    At first I was a little hesitant because I question everything, but working with Brandon has changed my life in the best way. He explained everything so I was comfortable, made the process simple, and I couldn’t be happier to write this review. THANK YOU BRANDON!

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2026

    I had help from Lorenzo, and he was great, cordial and sincere in wanting to help me.

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    Verified purchase
    Customer Service

    Reviewed Sept. 30, 2026

    What impressed me most about Priority Gold was the level of communication. I never felt rushed, and my questions were always addressed with patience. Everything was handled efficiently, making the experience comfortable and stress-free.

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    Verified purchase
    StaffTransparency

    Reviewed Sept. 30, 2026

    I had a very good experience speaking with Jon **. He was knowledgeable, patient, and respectful throughout our conversation. His explanations were clear and he made everything feel simple and straightforward.

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2026

    I had a few things I wanted to understand before going any further, and they were really patient with me. I never felt like my questions were being brushed off, and I left the conversation with a much clearer idea of what to research next.

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2026

    I had a positive experience with Priority Gold. The staff communicated clearly, answered my questions thoroughly, and kept everything moving smoothly. I appreciated the attention and professionalism throughout the process.

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2026

    I had a really positive experience speaking with Jon **. He was knowledgeable, patient, and attentive throughout our conversation. He explained everything carefully and made sure I understood the details.

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2026

    I’m a bit hard of hearing so I needed to speak with someone who was respectful and patient. Matt was that guy, he really took his time and I appreciate how he lead me in the direction that suits my needs! Thanks Priority gold!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 30, 2026

    Very happy with the call I received from Owen. He was informative and I didn’t feel pressured at all.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 30, 2026

    From my first conversation with Priority Gold, I felt well taken care of. Everyone was friendly, responsive, and made sure I understood my options. Communication was excellent and the entire experience was hassle-free.

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2026

    Roman was easy to talk to and didn’t make things feel complicated. He answered the questions I had, gave me some helpful things to look into, and made the whole conversation feel comfortable from the start.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 30, 2026

    I really appreciated my conversation with Jon **. He was friendly, patient, and detailed when explaining everything. His communication was excellent, and he made the entire interaction feel comfortable and well organized.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 30, 2026

    Priority Gold made the entire experience easy from the beginning. I appreciated how thoroughly everything was explained and how quickly my questions were answered. The service was professional and attentive throughout.

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2026

    I’m pretty new to gold and silver, so I probably asked more questions than most people. They never made me feel rushed and took the time to explain things in a way I could actually understand. Really appreciated that.

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2026

    I had a great experience speaking with Jon **. He was patient, knowledgeable, and very easy to communicate with. He answered my questions thoroughly and made sure I understood the information before moving forward.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 30, 2026

    I really enjoyed working with Priority Gold. Everyone was patient, informative, and quick to respond whenever I had a question. The process was simple, well explained, and handled professionally throughout.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 30, 2026

    I called with a few basic questions and ended up getting a lot more out of the conversation than I expected. They were patient, easy to talk to, and gave me some useful information that helped me understand my options better.

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2026

    I had a really good experience with Priority Gold. Everyone I dealt with was friendly and took the time to answer my questions without making me feel rushed. The whole process was simple and smooth, and I felt comfortable throughout. I’d definitely recommend them to anyone considering their services.

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2026

    I’m very pleased with my experience at Priority Gold. The team was courteous, knowledgeable, and always available when I had questions. They made each step easy to understand and the whole process went smoothly.

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2026

    Roman was great to talk to and made the whole conversation feel pretty relaxed. He listened to what I was looking for, explained a few things I didn’t understand, and gave me some solid information to think over afterward.

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2026

    I had a great experience with Priority Gold. The team was professional, attentive, and answered all of my questions. Everything was explained clearly, and the process was smooth from beginning to end.

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2026

    I had an excellent experience speaking with Jon **. He was knowledgeable, respectful, and very easy to communicate with. He made sure everything was clear and took the time to address all of my questions.

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2026

    Working with Priority Gold was a great experience. The team was friendly, responsive, and took the time to explain everything clearly. The entire process felt organized and straightforward from start to finish.

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    Verified purchase

    Reviewed Sept. 30, 2026

    All the friends I have keep talking about gold so I figured I’d do some of my own research and I’m glad I did. I had a lovely chat and found out so many things I never knew about before so thanks again.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 30, 2026

    Very smooth experience with Priority Gold. The team was professional, helpful, and made everything easy to understand. Great communication throughout the entire process.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 30, 2026

    Roman didn’t make me feel like I was just another call. He listened to what I was trying to figure out, answered my questions, and gave me a few things to consider that I hadn’t thought about before. Really appreciated his help.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 30, 2026

    My experience with Priority Gold was excellent from beginning to end. What stood out to me most was how clearly everything was explained. I had quite a few questions going into the process, and they took their time answering each one without making me feel pressured. Communication was consistent, and I always knew what was happening with my account. Overall, the experience felt organized, professional, and straightforward.

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    Priority Gold Company Information

    Company Name:
    Priority Gold
    Address:
    5005 Lyndon B. Johnson Freeway, Ste. 350
    City:
    Dallas
    State/Province:
    TX
    Postal Code:
    75244
    Country:
    United States
    Website:
    prioritygold.com