Priority Gold Reviews

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Edited by: Ashley Eneriz

About Priority Gold

Headquartered in Dallas, Texas, Priority Gold is a U.S.-based precious metal dealer specializing in physical gold and silver, as well as precious metal IRAs for portfolio diversification, potential for growth and as a hedge against inflation. Precious metal offerings include bars, rounds and coins.

Pros
  • Free shipping and insurance
  • Covers administration and storage fees for eligible customers' gold IRAs
  • Educational resources available on the website
Cons
  • Prices not listed online
  • Limited product selection

Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

What is Priority Gold?

Based in Dallas, Texas and Beverly Hills, California, Priority Gold is available nationwide and offers select gold and silver for purchase. Priority Gold also offers precious metals IRA for both new IRAs or rollover IRAs. You will need to call the company directly for pricing and order minimums.

How does Priority Gold work?

Priority Gold allows customers to buy gold through its website or by phone. Customers can choose from a variety of gold products, including bars and coins.

If you roll over a minimum of $50,000 of your IRA account to precious metals through Priority Gold, Priority Gold will pay for your first year of storage and administration fees.

Priority Gold products

Priority Gold offers a wide range of products and services, including:

  • Bullion: Priority Gold offers bullion in a variety of forms, including bars, coins, and rounds. The company offers bullion from a variety of mints, and it provides competitive pricing.
  • Coins: Priority Gold offers a wide selection of coins, including gold coins, silver coins, and palladium coins. The company offers coins from a variety of countries and eras, and it provides expert advice on coin collecting.
  • Jewelry: Priority Gold offers a variety of gold jewelry, including necklaces, bracelets, and earrings. The company offers jewelry from a variety of designers, and it provides custom design services.
  • Investment and Hedging Services: Priority Gold offers a variety of investment and hedging services, including gold-backed IRAs, gold futures, and gold options. The company also provides expert advice on gold investing.

How much does Priority Gold cost?

There are fees associated with opening a gold IRA with Priority Gold. These fees cover annual maintenance, storage, and setup. For a stake of at least $50,000 of your investment (IRA account to precious metal), Priority Gold will waive the $150 payment for storage and admission in the first year. You will need to pay the service fees of $125 per year, and you may also have a shipping fee of up to $40 if you sell or ship your investment.

Priority Gold FAQ

What is Priority Gold?

Priority Gold is an investment company based in California that specializes in special metals such as silver and gold.

Is Priority Gold a legitimate company?

Priority Gold has been in business for over a decade. At the time of publishing, it has an A+ rating with the Better Business Bureau.

How can you track the value of your metal?

Priority Gold provides access to an online portal where you can track market data. In addition, the company is accountable for your state of investment by ensuring you are provided with personalized details of your asset, which enhances transparency.

Is gold investment a high or low risk?

Traditionally, gold has been considered a hedge against inflation and economic risks; however, it can be volatile.

Is Priority Gold worth it?

Priority Gold is a legitimate precious metals dealer, with over 10 years of industry experience. Its pricing isn’t the most transparent, and it has a somewhat limited product selection. Overall, it does have a long-standing reputation and dedication to customer satisfaction, making its products worth considering.

Priority Gold Reviews

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    How do I know I can trust these reviews about Priority Gold?
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    Page 1 Reviews 0 - 5
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    Customer ServicePriceStaffTransparency

    Reviewed Dec. 24, 2025

    Transferring our Gold IRA to Priority Gold was a truly rewarding decision. From the very beginning, we experienced outstanding customer service—every interaction was marked by professionalism, patience, and clear communication. The team at Priority Gold guided us through the process with respect and transparency, ensuring we understood all our options without any pressure.

    One of the most significant advantages was the elimination of extra setup fees and the reduction of cash-out costs when we moved an additional $20,000 from our 401(k) into gold and precious metals. The transition was not only seamless and efficient but also cost-effective, saving us money and time. Special thanks to Dillion and Tish, whose dedication and expertise made us feel valued and secure every step of the way. Their stewardship has earned our trust and loyalty—we are confident that our investments are in excellent hands.

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    Priority Gold
    Response from Priority Gold

    Thank you so much for such an amazing review! It means a lot to hear you felt supported and confident throughout the process. Dillion and Tish will love seeing this, and we’re lucky to have them on our team. We really appreciate you choosing Priority Gold and we’re excited to be part of your journey

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      Verified purchase
      Customer ServiceSales & MarketingStaff

      Reviewed Dec. 18, 2025

      My experience with Priority Gold has been exceptional. Through this process, I spoke with Mr. ** for a period of several months off and on. Never felt pressured. Upon the death of my husband, I needed to find a better place for my cash than the banks. Andrew was very knowledgeable, kind and helped me make a decision to secure my future with Gold and Silver. It has been a delightful experience. And the added bonus to a secure investment has been the realization that I have made a new friend for life! Thank you Andrew for your faithful calls and the wonderful patience you have shown me. Debra

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      Priority Gold
      Response from Priority Gold

      Thank you so much for sharing this with us, and we’re truly sorry for your loss. We’re grateful you felt supported during such a difficult time, and we’re glad Andrew was able to be patient, kind, and helpful as you took the time you needed. It means a lot to hear you’re satisfied with your decision, and we sincerely appreciate you trusting Priority Gold.

      Verified purchase
      Customer ServicePunctuality & SpeedStaffCommunication

      Reviewed Oct. 30, 2025

      I was skeptical about keeping my money in the bank because there was the possibility of losing it or the government taking it. So, I decided to put my money into gold, and Priority Gold offered me four silver bars just for purchasing gold from them.

      Ashley was absolutely outstanding. She was there when I needed her.

      When things were a little tough trying to find my purchase, she was available when I called, returned my calls, she kept me updated, and sent it to me the moment she found it.

      Thanks for your vote!
      Priority Gold
      Response from Priority Gold

      Cornelius, you know how much I appreciate this feedback. I am so happy that Priority was able to assist you in your precious metals investment, but I am so happy that I personally was able to provide the customer service you absolutely deserve. Thank you, Cornelius, for this acknowledgement and great feedback.

      Verified purchase
      StaffRates

      Reviewed Oct. 30, 2025

      I did the required minimum distribution for 2024 through Priority Gold, and I’ll almost need to do it for 2025. The agent was very instructional about what I currently have. He told me that some of my coins were foreign, and if I went all American, it would grow faster. I allowed him to change from foreign coins to American, and he did that.

      It was the easiest closure on a required minimum distribution I’ve ever done. He was dealing with cash I already had, so I didn’t have to go through the process of selling any coins. Overall, my experience went pretty smoothly.

      Thanks for your vote!
      Priority Gold
      Response from Priority Gold

      Carlton, thank you, thank you for such great feedback and recommendation. Priority Gold works hard to provide the level of service that you absolutely deserve and it sounds like we hit the mark with you. Thank you for putting your trust in Priority and allowing us to better serve you. Cheers

      Verified purchase
      Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

      Reviewed Sept. 19, 2025

      Priority was one of three companies I was in contact with. The salesman Anthony was knowledgeable but not pushy. He didn't have a stereotypical sales pitch. No fancy or slick talking. Just basic info followed by answers to any questions I had. He informed me of a few lawsuits from another company I was considering which helped me choose Priority Gold. The paperwork process was quick and easy to roll money from my Roth IRA to buy metal. He beat the price from another bullion dealer to buy for my IRA. He also followed up to make sure the process was completed. Very professional and thorough.

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      Priority Gold
      Response from Priority Gold

      Benjamin, thank you, thank you! This feedback for Anthony is amazing and we love to hear it! We are grateful to have been able to help you with your precious metals investment and appreciate sharing your experience. Cheers

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Dec. 22, 2025

      Greg Reed is full of knowledge about many things related to the metals business and has many years of experience. He has helped me understand more than metals. He knows how the big money machine works. He is a great guy to talk to. I never feel rushed like he has the next customer waiting.

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      Priority Gold
      Response from Priority Gold

      Paul, I cannot express enough how amazing this review is, thank you! Greg works so hard for his clients and I am delighted that the two of you worked so well together. Thank you for allowing Greg and Priority Gold to assist with your investment. Happy holidays!

      Verified purchase
      Customer ServiceStaff

      Reviewed Dec. 18, 2025

      I could not explain the magnitude of my positive opinion for Priority Gold. As a new customer and less experienced buyer, I was helped by Andrew ** who made me feel informed, dignified and sincerely valued as an asset. After his assistance I do not only feel more confident about my financial future but educated and enthusiastic about gold and silver. Andrew provided likely the best customer service I have ever received.

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      Priority Gold
      Response from Priority Gold

      Noah, this feedback is phenomenal. I know how great Andrew is, but wow! I cannot thank you enough for expressing such kind words with your feedback. Priority Gold prides ourselves on our customer service and clearly Andrew hit the mark. Thank you again!

      Verified purchase
      Customer Service

      Reviewed Oct. 30, 2025

      My customer service experience was good. I haven’t had any need to really call on them for anything. It’s one and done. I was very happy with Priority Gold. I’d recommend them.

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      Priority Gold
      Response from Priority Gold

      Linda, thank you for this feedback! I am so happy to hear that Priority was able to make your experience seamless and smooth. Cheers

      Verified purchase
      Follow-Through

      Reviewed Oct. 15, 2025

      They did what they said and that is getting harder to find nowadays. As they will say anything to get you to sign or buy from them and when they get your money, they are long gone to the next person to get theirs as well. So, it is good to have someone working for you for a change.

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      Priority Gold
      Response from Priority Gold

      Tracey, thank you so much for this feedback! We pride ourselves on working along with the client every step of the way, being a part of the process with you. Thank you for allowing Priority Gold to serve you. Cheers

      Verified purchase
      StaffRatesTransparency

      Reviewed Oct. 3, 2025

      It was very pleasant in talking to James ** where he kept the explanation of the terms and what is expected of me as a client. Also Yolunda ** was very helpful regarding paperwork. I requested some earlier paperwork from my rollover IRA. I will be looking forward to receiving via snail mail. I have been very happy with the professionalism all around and would recommend Priority Gold to anyone interested in preserving their wealth in these upcoming turbulent times.

      Thanks for your vote!
      Priority Gold
      Response from Priority Gold

      Glenn, thank you so much for this glowing review for both James and Yolanda! Priority Gold works hard to provide exceptional service and I love that your team knocked it out of the park! This feedback is so appreciated, thank you again

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      Priority Gold Company Information

      Company Name:
      Priority Gold
      Address:
      5005 Lyndon B. Johnson Freeway, Ste. 350
      City:
      Dallas
      State/Province:
      TX
      Postal Code:
      75244
      Country:
      United States
      Website:
      prioritygold.com