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Priority Gold Reviews

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Edited by: Ashley Eneriz

About Priority Gold

Headquartered in Dallas, Texas, Priority Gold is a U.S.-based precious metal dealer specializing in physical gold and silver, as well as precious metal IRAs for portfolio diversification, potential for growth and as a hedge against inflation. Precious metal offerings include bars, rounds and coins.

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Pros
  • Free shipping and insurance
  • Covers administration and storage fees for eligible customers' gold IRAs
  • Educational resources available on the website
Cons
  • Prices not listed online
  • Limited product selection

Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

What is Priority Gold?

Based in Dallas, Texas and Beverly Hills, California, Priority Gold is available nationwide and offers select gold and silver for purchase. Priority Gold also offers precious metals IRA for both new IRAs or rollover IRAs. You will need to call the company directly for pricing and order minimums.

How does Priority Gold work?

Priority Gold allows customers to buy gold through its website or by phone. Customers can choose from a variety of gold products, including bars and coins.

If you roll over a minimum of $50,000 of your IRA account to precious metals through Priority Gold, Priority Gold will pay for your first year of storage and administration fees.

Priority Gold products

Priority Gold offers a wide range of products and services, including:

  • Bullion: Priority Gold offers bullion in a variety of forms, including bars, coins, and rounds. The company offers bullion from a variety of mints, and it provides competitive pricing.
  • Coins: Priority Gold offers a wide selection of coins, including gold coins, silver coins, and palladium coins. The company offers coins from a variety of countries and eras, and it provides expert advice on coin collecting.
  • Jewelry: Priority Gold offers a variety of gold jewelry, including necklaces, bracelets, and earrings. The company offers jewelry from a variety of designers, and it provides custom design services.
  • Investment and Hedging Services: Priority Gold offers a variety of investment and hedging services, including gold-backed IRAs, gold futures, and gold options. The company also provides expert advice on gold investing.

How much does Priority Gold cost?

There are fees associated with opening a gold IRA with Priority Gold. These fees cover annual maintenance, storage, and setup. For a stake of at least $50,000 of your investment (IRA account to precious metal), Priority Gold will waive the $150 payment for storage and admission in the first year. You will need to pay the service fees of $125 per year, and you may also have a shipping fee of up to $40 if you sell or ship your investment.

Priority Gold FAQ

What is Priority Gold?

Priority Gold is an investment company based in California that specializes in special metals such as silver and gold.

Is Priority Gold a legitimate company?

Priority Gold has been in business for over a decade. At the time of publishing, it has an A+ rating with the Better Business Bureau.

How can you track the value of your metal?

Priority Gold provides access to an online portal where you can track market data. In addition, the company is accountable for your state of investment by ensuring you are provided with personalized details of your asset, which enhances transparency.

Is gold investment a high or low risk?

Traditionally, gold has been considered a hedge against inflation and economic risks; however, it can be volatile.

Still have questions?

Is Priority Gold worth it?

Priority Gold is a legitimate precious metals dealer, with over 10 years of industry experience. Its pricing isn’t the most transparent, and it has a somewhat limited product selection. Overall, it does have a long-standing reputation and dedication to customer satisfaction, making its products worth considering.

Priority Gold Reviews

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    Page 1 Reviews 0 - 35
    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 2, 2026

    I had an outstanding experience with Priority Gold and was impressed with the level of service I received throughout the entire process. From the beginning, everyone I dealt with was professional, patient, and knowledgeable. They took the time to walk me through everything carefully, explain my options in a way that was easy to understand, and answer every question I had along the way. Communication was excellent, and I always felt informed about what was happening and what to expect next.

    One thing I especially appreciated was that I never felt pressured or rushed into making any decisions. I was given the information and time I needed to feel comfortable moving forward. The entire process was organized, straightforward, and handled with a high level of professionalism. Overall, Priority Gold made the experience much easier than I anticipated, and I truly appreciated the attention and customer service I received. I would definitely recommend them to anyone looking for a knowledgeable, responsive, and professional company to work with.

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      Verified purchase
      Staff

      Reviewed Aug. 2, 2026

      I can’t say enough good things about the service I received from Scott at Priority Gold. From the very beginning, he was attentive, responsive, and extremely patient throughout the entire process. He always took the time to listen to my questions and concerns and made sure everything was explained clearly before moving forward. I never felt rushed or pressured, and I always felt like my questions were taken seriously, no matter how small they were.

      Scott was consistently available when I needed him and kept me informed every step of the way. His knowledge, professionalism, and straightforward approach made the entire experience much easier and more comfortable than I expected. It’s clear that he genuinely cares about providing his clients with excellent service and making sure they feel confident in their decisions. I truly appreciate all of the time and effort Scott put into helping me and would highly recommend him and Priority Gold to anyone looking for knowledgeable, professional, and attentive service.

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      Verified purchase
      Customer ServicePunctuality & SpeedStaffHonesty & Transparency

      Reviewed July 31, 2026

      Working with Scott made investing in gold far easier than I ever expected it to be. Going in, I honestly thought the whole process would be complicated and intimidating — a lot of jargon, a lot of fine print, a lot of things I'd nod along to without really understanding. That wasn't my experience at all. Scott took the time to walk me through everything from the very beginning, step by step, and never made me feel rushed or like my questions were too basic. And I had a lot of questions. Every time I reached out, whether it was a quick text or a longer phone call, he got back to me promptly and explained things in a way that actually made sense. He never talked down to me, and he never gave me the feeling that he was just trying to move me along to the next thing. He genuinely wanted me to understand what I was doing and why.

      By the end, I felt informed and confident rather than confused, which says a lot. I'm really glad I took part in this investing class, and grateful to have had someone like Scott guiding me through it. Owning something tangible has given me real peace of mind and has been the right fit for where I'm at. I would absolutely work with Scott again, and I've already recommended him to my family. If you're on the fence or feeling overwhelmed by the idea of getting started, he's the person you want in your corner.

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      Verified purchase
      Customer ServiceStaff

      Reviewed July 31, 2026

      I just spoke with Max at Priority Gold and I HIGHLY RECOMMEND HIM!! He is the best I have had a call from from anyone!! He has excellent customer service skills and giving all the information I needed to get ready to invest in gold and silver. He was great and informative on all the options for me to have Such a great person to represent the company and makes the company a priority and great image and you feel heard as well. I would not like to do my gold and silver with anyone but Max!! HIGHLY RECOMMEND HIM TO EVERYONE! He upgrades the company and HE DESERVES A RAISE FOR SURE!!! I wish other companies had such a great person to represent their company to make you feel comfortable and heard and informed. IF YOU DECIDE TO GO WITH PRIORITY GOLD MAKE SURE TO ASK FOR MAX!!!

      I will be sure to continue with Priority Gold once I’m able. It will all be through with Max. Such a great phone call and representation of my first time being exposed to Priority Gold and Max executed that in the best way!!! I am truly blown away at the information information to make you feel safe and comfortable to move forward and the different options that he explained you can choose from and what they specialize in is clear and well explained. MAX YOU ARE THE BEST DON'T EVER CHANGE!!!

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      Verified purchase
      Customer ServiceTechSales & MarketingPunctuality & SpeedStaff

      Reviewed July 13, 2026

      Lawerence **, was extremely helpful starting from the beginning of our conversation related to Gold and Silver investments strictly guided to rebuilding our savings, but this time not in cash, which in my opinion is on a respirator. He explained the Gold and Silver market and buying strategies, leaning to actual ownership of the silver mineral bars. We plan on starting small then gradually increasing our purchases in larger amounts. He described how the Gold and Silver hard market might even come down to bartering, which I concur in that theory.

      Lawrence was and is very knowledgeable in what he is doing and discussing the aspects of this matter was made so much easier to grasp due to his customer first approach. As a Salesman for many years of Data and Voice networks both premis based and networks that span the globe and retired as a National/Regional Sales Manager, I quickly realized that putting the customer first is the gateway into a great provider and customer relationship. Lawerence has these attributes and more, he listens! These attributes are crucial in retaining and growing your customer base. Hopefully I look forward in doing business with Lawrence. I appreciate the way he conducts business and now I am far better equipped into delving into the Gold and Silver Markets, thanks to Lawrence.

      Sincerely,

      Stephen

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      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Aug. 19, 2026

      I’m not of the age where I can roll any accounts over, so it didn’t make any sense for me to take a tax penalty, but they did provide me a bunch of good information on precious metals. I thought the gentleman that helped me out was very knowledgeable and shared with me the ins and outs of everything going on with the economy and the world of precious metals. I can’t wait until I get to the point where I can utilize what they have to offer!

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      Verified purchase

      Reviewed Aug. 19, 2026

      Stan was very pleasant to talk with and directed me in the right direction. He is an asset to this company.

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      Verified purchase
      PriceStaffRates

      Reviewed Aug. 19, 2026

      I just wanted to say your associate that I talked to this evening Alex, was very helpful, kind, courteous, understanding. Walked me through what the price is now and the price forecast by the end of the year. I can only hope all your employees act as he did.

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      Verified purchase
      TechStaff

      Reviewed Aug. 19, 2026

      Matt and Ashley from Priority were very efficient and helpful in getting my RMD of silver sent out to me. It was a pleasure to work with them both.

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      Verified purchase
      Staff

      Reviewed Aug. 19, 2026

      I wanted to start a metals collection, I’m new to this whole thing. I didn't have any account to that they could work with because I’m not set up like that. I just wanted to start small so they referred me to another place that could facilitate my transaction. The guy was great and knowledgeable!

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      Verified purchase

      Reviewed Aug. 18, 2026

      Jon ** was great to speak with. He communicated clearly, answered my questions thoroughly, and made the process feel comfortable.

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      Verified purchase
      Staff

      Reviewed Aug. 18, 2026

      Working with Jon ** was a great experience. He made the process simple, answered all of my questions, and addressed my concerns with professionalism and care.

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      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 18, 2026

      I had a great experience working with Jon ** at Priority Gold. He was professional, knowledgeable, and made the entire process smooth and easy to understand. Jon took the time to answer my questions clearly and made sure I felt comfortable every step of the way. I truly appreciated his excellent customer service and would highly recommend Jon and Priority Gold to anyone looking for a professional and trustworthy experience.

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      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 18, 2026

      Jon ** was very professional and easy to talk to. He listened carefully, communicated clearly, and made the call a great experience.

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      Verified purchase
      Staff

      Reviewed Aug. 18, 2026

      Jon ** was extremely helpful and easy to communicate with. He explained everything clearly and made sure I felt comfortable with the information before moving forward.

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      Verified purchase
      Staff

      Reviewed Aug. 16, 2026

      I had a really positive experience speaking with Jon **. He was knowledgeable, respectful, and very easy to communicate with. He made sure I understood the information being discussed and never made the conversation feel rushed. Overall, a very professional and pleasant experience.

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      Verified purchase
      Staff

      Reviewed Aug. 16, 2026

      Jake ** was very direct and professional. He answered all of my questions!

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      Verified purchase
      Customer ServiceStaffTransparency

      Reviewed Aug. 16, 2026

      I had a positive experience with Priority Gold. The team was professional, knowledgeable and took the time to answer all of my questions WITHOUT PRESSURE. I appreciated Adam ** transparency and commitment to customer service and would recommend them to anyone looking for a trustworthy and professional company.

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      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 16, 2026

      I had a great experience working with Priority Gold. Their team was extremely informative, professional, and provided excellent customer service throughout the process. Adam ** took the time to answer my questions clearly and helped point me in the right direction. I look forward to working with them in the future. I really appreciated their knowledge and guidance and would highly recommend this company.

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      Verified purchase
      Staff

      Reviewed Aug. 16, 2026

      Jake ** was incredibly helpful and happy to help. He seems to be very well informed about buying metals!

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      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 15, 2026

      Adam with Priority Gold is professional and responds to one's needs. I recommend them to anyone looking for precious metals.

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      Verified purchase
      Staff

      Reviewed Aug. 15, 2026

      The Man is a good salesman. Very knowledgeable about it and he has a great sense of humor. If I had enough funds for the precious Metals so give give this man a raise. Anyway if you're not going to give him a raise or something else you should know he deserves.

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      Verified purchase
      Staff

      Reviewed Aug. 15, 2026

      Jon ** provided an excellent experience. He was friendly, professional, and attentive throughout the conversation, making everything feel straightforward and comfortable.

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      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 15, 2026

      Priority Gold deals with their customers in a very professional manner, They are extremely knowledgeable and are very patient in answering all your questions. Customer service gets an A+.

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      Verified purchase
      Staff

      Reviewed Aug. 15, 2026

      Jon ** was responsive, helpful, and professional from beginning to end. Everything was handled clearly and smoothly.

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      Verified purchase

      Reviewed Aug. 15, 2026

      Good experience and I learned more about gold than I ever had. Thank you for your time.

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      Verified purchase
      Staff

      Reviewed Aug. 15, 2026

      I thought the team was great. I wasn’t ready to do business and they understood that and gave me a recommendation that wasn’t affiliated with their company to purchase metals. That’s a rare thing for a company to do.

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      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 14, 2026

      I was impressed within the first few minutes with Greg ** and his knowledge. After talking to him, I was educated and very satisfied with my decision to buy gold and silver. And because of him, I was able to buy at the right time. I can never thank him enough for helping me with a life-changing decision. I will always use Greg to purchase gold and silver or any other metals. I now call Greg directly with any questions or just to catch up.

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      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 14, 2026

      I had a great experience working with Luke. He was very professional, friendly, and clearly very knowledgeable about precious metals and the market. He answered all my questions thoroughly and made sure I understood everything before moving forward. His kindness and professionalism really stood out.

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      Verified purchase
      Staff

      Reviewed Aug. 14, 2026

      I was only looking for a little guidance, and they were more helpful than I expected. They gave me some good information and made sure I knew what my next options were.

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      Verified purchase
      Staff

      Reviewed Aug. 14, 2026

      Jon ** provided outstanding service. He was attentive, respectful, and made the entire conversation feel easy and comfortable.

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      Verified purchase
      PriceStaffRates

      Reviewed Aug. 14, 2026

      I spoke with Adam ** from Priority Gold and even though I wasn’t able to afford the buy in price with them, he spent a few minutes with to point me in the right direction. He was very happy and kind and I appreciate his knowledge and help. I would definitely recommend him personally for all investment needs.

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      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 14, 2026

      The level of customer attention here with the team at Priority Gold has been outstanding. Lawrence gave me a call soon after requesting information for their gold guide. They were able to tailor it to my specific situation and aware of what I like and dislike. It felt like they truly cared, thank you.

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      Verified purchase
      Staff

      Reviewed Aug. 14, 2026

      As someone who doesn’t write reviews often, I can say with confidence that I will happily do so for Priority Gold. They’ve treated me with such care and generosity and I’m blessed to know the different options for when the time is right for me.

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      Verified purchase
      Staff

      Reviewed Aug. 14, 2026

      Rafael, he was very helpful. Gave it step-by-step and I would recommend him to my friends and family.

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      Verified purchase
      Staff

      Reviewed Aug. 14, 2026

      Luke did a great job and was very kind and helpful; good company!!

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      Verified purchase
      Staff

      Reviewed Aug. 14, 2026

      Greg ** is a knowledgeable and experienced metals professional and a pleasure to work with. Business transactions with Priority Gold have been smooth and efficient.

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      Verified purchase

      Reviewed Aug. 14, 2026

      Just visited with Zack at Priority Gold. Great visit. Hope to do business in future when finances allow.

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      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 14, 2026

      I’ve been looking for a place to invest some savings and noticed that both gold and silver have been close to record highs! A friend referred me to a company called “Priority Gold.” I reached out to them to get more information. Spoke to a senior executive named Adam **. Adam was very knowledgeable and answered all of my questions. I’m going to discuss this further with my accountant and attorney. If they concur, I’m going to invest some savings with Adam and Priority, since he made me feel comfortable that my investment would be sound, safe and smart!

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      Verified purchase

      Reviewed Aug. 14, 2026

      I had some hesitation moving forward with my retirement accounts—not because of gold, but because I’ve heard plenty of horror stories about gold companies. After comparing several, Adam ** gave me the confidence that my future was in good hands.

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      Priority Gold Company Information

      Company Name:
      Priority Gold
      Address:
      5005 Lyndon B. Johnson Freeway, Ste. 350
      City:
      Dallas
      State/Province:
      TX
      Postal Code:
      75244
      Country:
      United States
      Website:
      prioritygold.com