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PNC Bank Reviews

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Edited by: Tammy Burns

About PNC Bank

Based in Pittsburgh, Pennsylvania, PNC Bank is one of the largest financial institutions in the U.S. With branch locations throughout 28 states and Washington, D.C., it offers a full suite of retail banking services. PNC is also a major national mortgage lender licensed to originate loans in all 50 states.

Visit www.pnc.com/en/personal-banking.html
Pros
  • Branch locations in 29 states and Washington, D.C.
  • Variety of account options
  • Strong mobile and online banking
  • Some bank bonuses and promotions
Cons
  • Fees on some accounts
  • Interest rates may be lower than competitors
  • Account options and rates vary by location

PNC Bank Reviews

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    Page 15 Reviews 1880 - 2030

    Reviewed July 26, 2004


    The ATM machine stole my ATM card. When I told the tellers inside the bank of this, they smiled and said, Yeah, it's been known to do that. Call your bank for a new card.

    If they KNEW the ATM would do this, or at least was known to do it, why then wasn't a Do Not Use sign put up? Also, they could have at least applogized about it, but they didn't. The manager at the bank acted like she could care less, as did the Customer Service Rep who I spoke to on the phone. As a last resort, I sent the company an e-mail from their website. Still no responce.

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    Reviewed June 7, 2003

    I went to re-order check for my checking account, through the company provided by National City, Hartford, I then found out checks had been ordered and mailed with my account# to a completly different individual name, address, checks starting with 1001, I was on 300.

    I have not been able to keep a correct checking account balance for months. I first noticed this in march of 2003. I notified the bank, they said impossible, but they would place a stop payment on the individual who recieved the checks with my account. I notified the local police credit bureaus and FTC. I am a disabled veteran recieving direct deposit, the bank is acting stupid, trying to find out how much I know about this situation. I do not know what the finacial loss is, but the emotional damage to me and the damage to mine and my fienc'es relationship, has been extreme. She would ask me to pay a bill or ask for money, I would say I don't have any she would look at my account and it would say for example $6000.00 dollars the next day it could be a negative balance.

    Currently we transfer as much as we can into her account until I can get my direct deposits changed. The thing is the bank had to be directly involved for this to happen. Inclusive how much of my other personal financial implements did they hand out atm cards? I have not been using the account, and will close the account as soon as I can to complete financial obligations. This has reaked havoc on my personal and finacial life. I do not know how far-reaching this incident has gone nor how much damage to my financial reputation, is yet to come.

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    Reviewed Nov. 5, 2002


    PNC solicited a loan from me which began 07/03/97 for $20000@8.240%. The note was to be in 60 payments of $408.20. Since then I have paid in excess of $26,000 to PNC. They are attempting to extort what they claim is a final payment of $1450. I noticed on the note, the amount was $409.20. However, the payment booklet arrived with 59 payment coupons for $409.79. The 60th payment was left blank. Also on the note the loan was scheduled to be paid off on July 15, 2002. I continued to make the $409.79 payments until September, 2002.

    PNC has thus far refused to release the note. They are harassing me at least once daily for the payment of an additional $1450, which they say I owe, although I've sent them a detailed letter showing a disbursement of over $26,000 over the life of this loan. The latest letter from PNC now threatens to seek a judgment which will prevent the sale of my home. No one in customer service will provide information or discuss the matter other than to say you owe it and you need to pay it because interest is still accruing. This is extortion. I will never again attach my home for the payment of unsecured debt. Since I did not seek out PNC, I believe this might fall under the perview of predatory lending.


    My entire net worth is in my primary residence and PNC is threatening to hold me hostage forever in this attempt to extort excessive money from me. I can barely pay my mortgage and the stress has caused me to place my home on the market not knowing where I'm going to go or if I will even be able to obtain financing for another home. They refuse to even provide an understandable accounting of how they applied each payment. I've been able to obtain a customer history which I've examined thoroughly which is how I learned of how much money PNC Bank has already received.

    I've read negative news on PNC regarding fraud and questionable accounting methods and at: LegalAction_Com News, plus Civil RICO Case against PNC Bank (by merger with First Eastern Bank), et al.htm (The Valley of Lakes Files) you will see that the associations of PNC Bank itself are questionable. The article mentions one Frank Cedrone who merged with PNC. From what I can tell, it seems PNC managed to escape culpability in this morass. I don't know what the current status is and I'm not an attorney so much of the article is gibberish to me.I can understand though that it does not make PNC squeeky clean.

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    PNC Bank Company Information

    Company Name:
    PNC
    Year Founded:
    1852
    City:
    Pittsburgh
    State/Province:
    PA
    Country:
    United States
    Website:
    www.pnc.com