Pioneer Credit Recovery Reviews

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About Pioneer Credit Recovery

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Pros
  • Calls for better regulation highlighted
  • Emotional impact of harassment discussed
Cons
  • Lack of transparency in communication
  • Invasive practices

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Pioneer Credit Recovery Reviews

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    How do I know I can trust these reviews about Pioneer Credit Recovery?
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer Service

    Reviewed Nov. 18, 2025

    This is the most craziest experience I’ve ever had to pay money to someone with no contact with them. Dealing with them or IRS no return phone calls. IRS is telling me to call them and they have never end reached back out to me.

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    Customer Service

    Reviewed March 3, 2025

    This company got a very old government debt and tacked on $100,000. Yes you read that right. $100,000 United States dollars when my initial amount was around $9,000 and when you ask where the fees go they hang up on you and the number to call them back is just a fax or a number to a closed business. How is this legal? They are collecting on behalf of the United States government which I’m sure is somehow getting a kick back. But $100,000 in Fees! How is this legal?!?!

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      Customer ServicePriceStaffResolution

      Reviewed Oct. 14, 2024

      My debt was sent to Pioneer and they started garnishing my wages. I never received communication this was going to happen and because of not receiving communication could not dispute. They tacked on over $32,000 worth of fees which law states they can’t unless I agree and I never will. When I called them to get more info, they state my debt was removed as of Aug and they refused to send any letter with that information even though my garnishment which is about $700 a month is still being taken and sent to them. I know they are able to send some kind of communication. Their customer service and company is unethical and deceitful. Looks like I’ll need to get an attorney to resolve my issue.

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      PriceMaintenance

      Reviewed June 28, 2022

      This company contact me regarding another person. I am not on a contact list for this person. They had to have found my number through other means. This was a total breach of my privacy and the other person's privacy. I would advise people to avoid them at all cost. They have no regard for their customers' or others' privacy, and break privacy laws daily.

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      Customer ServiceContract & TermsPriceMaintenanceBilling

      Reviewed Feb. 14, 2022

      Received 3 collection bills for past due medical. This company breaks the bills up and charges ridiculous service fees for each bill generated. I paid all bills received in month's time. Still receiving bills stating that payments not received in time-frame promised them. They use excuses of my entering wrong acct #. Save all receipts and confirmation emails. Beware!!!

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      Customer Service

      Reviewed March 10, 2021

      I wish I didn't have to leave even 1 star. This company begins every morning by blowing up a target's phone incessantly. Then they use aggressive and completely inappropriate tactics to collect a debt. Calling the family/friends of a target and using deception by saying they are calling because the friend/family member is listed as a reference for a job/rental/etc. They don't even use the target or the family member's correct names most of the time. Shame on them for involving other people in a private matter. This has to be illegal or at the very least a super unethical business practice.

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      Customer ServicePrice

      Reviewed April 20, 2020

      A guy called Jan was trying to get onto me in regards to a debt collection from Pioneer Credit Agency. When he couldn’t get onto me he went into my Facebook which was set at private other that friends & their friends so he must have become friends with one of my friends to get my details & friends list & contact as many of my friends & family on there as he could approximately 20 people & harassed them to give him my details, he said where he was from & people looked them up & seen he was from a debt collection agency & therefore has let everybody know I’m in financial difficulties & a lot of the people he contacted I don’t even speak to. He is such a horrible person to spread my personal life around to a lot of people. I don’t want them to know my personal problems. If this was a normal person you could have them charged with stalking or harassment, you should be able to do the same to them.

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      Customer ServicePriceRefunds & PayoutsStaffLoan ProcessRates

      Reviewed Feb. 17, 2020

      Dealing with Pioneer Credit Recovery has been nothing short of a nightmare which has left me with a headache. First and foremost, most financial institutions usually have some convenient way to send documents. Even if there isn't -- there is no branch I can just walk into and deal with someone or drop off documents such as a bank; I'm left having to exchange documents by fax.

      One of the great modern inventions of our time has been scanning and emails even if a website has nowhere to upload documents. Other times, you can just fill out information online and be done with it. But not Pioneer. These people have no regard for your time and will instruct you to go to a FedEx or similar store to transmit documents via fax. Yes, they want you to go and pay for the transmission of these documents each and every time. And you have to inconvenience yourself. They suggest it so casually and as a matter of factly. It's bewildering any debt recovery can be so casual about inconveniencing people.

      As for my second gripe with them -- it's their obscene recovery fee which easily surpasses $1,000. At this point, one is better off paying off the debt via consolidation or a loan since the interest can tally up to that amount anyways. And there's no negotiating with them really since they are trying to collect thousands of dollars on "administrative" and "collection fees". They're full of it. They act like skip tracing cost them so much money when the person they are looking for isn't even hiding or hard to fine. I never hated dealing with a company so much as I am now paying for a fax number to submit documents which they always nitpick to death and have some kind of issue with. They're the absolute worst.

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      Customer ServicePriceStaff

      Reviewed Aug. 27, 2019

      I am a tax attorney. I received a letter from Pioneer Credit Company that referenced only my company and listed about $40,000 of payroll tax, interest and penalties. I called them to ask for proof of what I knew was a false listing of debts. Their representative (Employee **) proceeded to begin asking me questions about the true debtor, a company that I once briefly represented in a tax matter. In short, they tried to deceive me into thinking that the IRS had assessed tax on my company for the sole purpose of milking information from me about a former client.

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      Customer Service

      Reviewed Aug. 11, 2019

      No. This is an important message from Pioneer Credit Recovery. "This is this is smith. The law requires that we notify you that this is a debt collection company. This is an attempt to collect a debt and any information obtained will be used for that purpose. Call us back today at 1 877-302-8432. Thank you." Keep getting this call. They only don't call on the weekends and the callback number they keep providing is a fax number. Have not received anything in the mail from them and when I try to call (973) 870-0787 back the number that comes up on the caller ID it says they are permanently closed and every day they have called they leave the same massage. First call was on July 31st then on 08/01/19 then on 08/02/19 then they called again on 08/07/19 and on 08/08/19 and on 08/09/19 so they stopped calling for 2 business days then started calling again on 08/07/19.

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      Pioneer Credit Recovery Company Information

      Company Name:
      Pioneer Credit Recovery
      Website:
      www.pioneercreditrecovery.com