About Pioneer Credit Recovery
A link has directed you to this review. Its location on this page may change next time you visit.
- 3,376,703 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
I wish I didn't have to leave even 1 star. This company begins every morning by blowing up a target's phone incessantly. Then they use aggressive and completely inappropriate tactics to collect a debt. Calling the family/friends of a target and using deception by saying they are calling because the friend/family member is listed as a reference for a job/rental/etc. They don't even use the target or the family member's correct names most of the time. Shame on them for involving other people in a private matter. This has to be illegal or at the very least a super unethical business practice.
A guy called Jan was trying to get onto me in regards to a debt collection from Pioneer Credit Agency. When he couldn’t get onto me he went into my Facebook which was set at private other that friends & their friends so he must have become friends with one of my friends to get my details & friends list & contact as many of my friends & family on there as he could approximately 20 people & harassed them to give him my details, he said where he was from & people looked them up & seen he was from a debt collection agency & therefore has let everybody know I’m in financial difficulties & a lot of the people he contacted I don’t even speak to. He is such a horrible person to spread my personal life around to a lot of people. I don’t want them to know my personal problems. If this was a normal person you could have them charged with stalking or harassment, you should be able to do the same to them.
Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Dealing with Pioneer Credit Recovery has been nothing short of a nightmare which has left me with a headache. First and foremost, most financial institutions usually have some convenient way to send documents. Even if there isn't -- there is no branch I can just walk into and deal with someone or drop off documents such as a bank; I'm left having to exchange documents by fax.
One of the great modern inventions of our time has been scanning and emails even if a website has nowhere to upload documents. Other times, you can just fill out information online and be done with it. But not Pioneer. These people have no regard for your time and will instruct you to go to a FedEx or similar store to transmit documents via fax. Yes, they want you to go and pay for the transmission of these documents each and every time. And you have to inconvenience yourself. They suggest it so casually and as a matter of factly. It's bewildering any debt recovery can be so casual about inconveniencing people.
As for my second gripe with them -- it's their obscene recovery fee which easily surpasses $1,000. At this point, one is better off paying off the debt via consolidation or a loan since the interest can tally up to that amount anyways. And there's no negotiating with them really since they are trying to collect thousands of dollars on "administrative" and "collection fees". They're full of it. They act like skip tracing cost them so much money when the person they are looking for isn't even hiding or hard to fine. I never hated dealing with a company so much as I am now paying for a fax number to submit documents which they always nitpick to death and have some kind of issue with. They're the absolute worst.
I am a tax attorney. I received a letter from Pioneer Credit Company that referenced only my company and listed about $40,000 of payroll tax, interest and penalties. I called them to ask for proof of what I knew was a false listing of debts. Their representative (Employee **) proceeded to begin asking me questions about the true debtor, a company that I once briefly represented in a tax matter. In short, they tried to deceive me into thinking that the IRS had assessed tax on my company for the sole purpose of milking information from me about a former client.
No. This is an important message from Pioneer Credit Recovery. "This is this is smith. The law requires that we notify you that this is a debt collection company. This is an attempt to collect a debt and any information obtained will be used for that purpose. Call us back today at 1 877-302-8432. Thank you." Keep getting this call. They only don't call on the weekends and the callback number they keep providing is a fax number. Have not received anything in the mail from them and when I try to call (973) 870-0787 back the number that comes up on the caller ID it says they are permanently closed and every day they have called they leave the same massage. First call was on July 31st then on 08/01/19 then on 08/02/19 then they called again on 08/07/19 and on 08/08/19 and on 08/09/19 so they stopped calling for 2 business days then started calling again on 08/07/19.
They started calling us every single day over a month ago. I've told them a dozen times there is no Alicia ** here and I've had the phone number for over 21 years. They promise to adjust their records but call the next day and every day. No matter who I talk to or how many times they continue to harass us on a daily basis.
I got a call yesterday from a Brenda with them. She gave a reference number but didn't tell who we supposedly owe money too. Very vague and no amount owed. We don't owe anything, never have and have perfect credit and also never had student loans or a business. I left a message with them saying not to call us again but send us something in the mail if we really do owe money to someone. Our 32 yr old daughter used our address for a year so will double check with her but know she always pays her bills on time and has almost perfect credit. She just bought a condo so that would have come up... So what gives??? If they call again I will contact the attorney general's office and BBB with a complaint. This company not even saying who the supposed debt is from-- are very shady! They should be shut down.
I have been calling them back for a week. They are calling my workplace stating, "Ms. ** owes a debt." Well my last name is **, when I call to give my work # and my # cell they said to disregard since they cannot find either. I told them I do not owe anybody a past due balance that now it is being spread thru my workplace that I am behind on a bill. They told me that they will take the # off the list. Well if you do not have the phone # in system then how can you take it off a list. I am about to report them since they are still calling my work and it is embarrassing since it's going thru my work that I owe a past due amount when I pay all my bills 1 month in advance.
My income tax refund was offset this year and last due to me defaulting on my student loan. The department of education said Pioneer Credit is handling my student loan, and I would need to make 9 consecutive payments within the year in order to receive my tax refund for 2019. I have made my payment on time every time. My payment is only $5, but sometimes they charge me twice a month when my payments should only be once a month. Twice they have double charged me, and twice they have overdrafted my account causing an overdraft charge of $28.
I have called and tried to speak with someone multiple times who can help me understand why they are charging me more than once a month, but nobody seems to have answers. Their solution is for me to just make a payment while I'm on the phone with them (which would mean a 3rd payment to them in a month.) In the meantime, I am still receiving letters from the department of education stating I need to make a payment on my defaulted loan. I don't know what else to do. The department of education tells me I'm dealing with the correct company but the company seems to be a scam...
My spouse is the new Pioneer’s client. He joined after listening to Ukhozi FM. His account has been Debited three times (Months) as agreed but he is still receiving messages from the Services Providers claiming that they been not receiving settlements. He Phoned Pioneer. He was asked to wait for 7-10 working days for the urgent matter like this. Their turnaround time is not acceptable really.
Pioneer Credit Recovery Company Information
- Company Name:
- Pioneer Credit Recovery
You’re signed up
We’ll start sending you the news you need delivered straight to you. We value your privacy. Unsubscribe easily.