National Recovery Agency Reviews

Nancy helped me to figure out exactly what I needed to do to get my issue resolved. Thank you for your help and your time Nancy!

Nancy was wonderful and assisted me with all my needs.

Just got off the phone with Elizabeth and I got to say, for a collections agency and customer service center she was mind blowing awesome! Super clear on the phone and easy to understand! Incredibly helpful! Thank you!

I called after making a payment online, shortly after, I had a panic attack thinking, "wait, is this a scam" I was crying while the phone was ringing. Then Nancy picked up, within seconds I was relieved. She was knowledgeable, nice, and so sweet! By the time we ended the phone call I was laughing. I even went and told my coworkers how I just spoke to the nicest lady and she made my day. Thank you Nancy! We need more people like you on the other side of the phone. :)

Just had an excellent conversation with a "Mrs. **" and all of my concerns and issues were resolved amicably. The experience was very pleasant and professional, and was honestly impressed by her performance.

I can’t thank Nancy enough for all of her help. She has been extremely thorough, patient, and supportive while working with me to get my debt collection situation figured out. Even though this debt stems from an issue with my previous employer, Nancy never judged—she focused on helping me find solutions and made a stressful process so much easier to manage. Her professionalism and genuine care really stood out, and I’m truly grateful for her guidance.

I called about a debt I had to verify that the debt could be settled at 50% and Nancy was able to help me take care of my debt. Very helpful and nice and with all she did. Thanks so much for helping me get things done. You're amazing Nancy!

Nancy was phenomenal to work with! I called to get a forgotten debt under $60 taken care of and it was an easy breeze. Her energy was beyond vibrant and I love how patient and fast she worked. NRA has a good one on their hands!

Miss ** is an absolute sweetheart and is so personable and even tho I was literally calling to pay a debt (which no one wants to do) she was such a lil angel about the whole thing, 12/10 she deserves a raise.

Positive experience with Lisa M. I have had a debt that was not mine (fake) circulated all over the place. For some online payday loan I never took. I've been harassed by both shady agencies and a few legitimate over the last 18 months. When this appeared on my report, I called and Lisa helped me. Issue is now resolved and gone from my credit report. I felt like I was listened to and respected.