Pioneer Credit Recovery Reviews

A representative of Pioneer Credit Recovery contacted my place of business looking for Jackie **. When I received a voice mail message, I was disturbed, and called them back right away because I have excellent credit and I couldn't image what the issue was. When I contacted the agent, he tried to get me to identify my personal information (SS # and DOB) and I told him I would not reveal this information on the phone. He then provided the information for the person he was looking for and I confirmed right away that he contacted the wrong person. This was embarrassing to me and I feel it is a violation for credit companies to "fish" for the deadbeats they are trying to track down by embarrassing people who actually pay their bills. I could not find a place on their website to complain to them. This practice should not be allowed and should be reported to Better Business Bureau and financial service regulators.

Went on a 9month program for default student loan. Made last payment fax in my last pay stubs. 4x they keep telling me they haven't received them. Now they are saying I'm going to have to start this whole thing over. It's not fair and unjust. There should be a law against this.

I have a outstanding fine not payed off and our County doesn't have pay or appear anymore so it has been turned over to Pioneer Recovery so I get a letter from them saying if I don't pay the entire amount of 2 grand that my driver's license would be suspended so I call them and set up a payment arrangements and I have missed 1. So today I got a letter saying if I don't pay the 800 balance or make 6 payments of 148 that my license will be suspended. What really pissed me off is they say they have called several times and I haven't gotten one damn call from them I don't want to lose my license so why would I avoid them? They really need to be reported to someone and fast.

They'll call you 5+x an hour & when you finally call back you get an extremely rude & obnoxious lady (every time), who always sounds so clueless to what's going on with their company & when you tell her you've gotten numerous calls & it's the first chance you can get to call back, she starts freaking out, getting more annoying saying "no, no, impossible. I have here we only called once," & then you have to say, "you called what do you want?" She's like "ss# & Dob & I'll help you" & then transfers you to some other idiot who then transfers you to another idiot, who ends up putting you on hold to ask his/her manager for the answer to a simple question you asked. Incompetent, rude & dumb is how I'll describe this company any day.

This company has been basically overcharging me. According to Tax records they've garnished over $60000 on a $16000 student loan that was in default. I know there are many fees but this is ridiculous. Can somebody help!!!

I called these ** at 866.888.1716 after they left a message on my cellular phone and my girl's phone as well! They were looking for a client of mine, who never has had my girl's cell phone or mine. Apparently this client defaulted on a student loan. I called and basically asked how the hell they got my cell phone number and of course they gave me some scripted ** about using skip tracing techniques, etc. I immediately reported them to the California Attorney General but I doubt that it will do any good. I encourage everyone who is called by these bottom feeders to tell them to remove your name and number from their files and tell them absolutely nothing. This company is a subsidiary of Sallie Mae and the idea that they call up anyone who MIGHT BE associated with their debtor is reprehensible and morally opprobrious.

Prior to my husband's student loans going into default, we contacted Sallie Mae numerous times asking for lower monthly payments. We talked to numerous representatives and none of them had knowledge of the prior conversations that I was going to work with anything. At this time, he was unemployed. We were trying to prevent them from going into default but even though we put forth the effort to prevent that, they still ended up there. When they were sent to collections to the companies referred to above who are also contracted through Sallie Mae, we contacted them, offering a monthly payment of 100 dollars a month because that is all we can afford once my husband found employment.

Sallie Mae has repeatedly been negligent in applying my student loan payments to the correct loan. I have 3 loans with Sallie Mae for my daughter's tuition. Even with the 3 separate loans, I have only one account with Sallie Mae which encompasses all 3 loans. I have been instructed to, and have been making payments to Sallie Mae via my online banking service. I was informed that the loan payments would be applied to all 3 loans every month. Sallie Mae has repeatedly failed to make payments on all 3 loans.

Pioneer Recovery Credit Inc. is attempting in behalf of the Dept of Education to repeat services already implemented by another Diversified Collection agency and matters were resolved, in regards to a student loan of $2,625, year 1989 national broadcasting school. Tuition cost $4,620. I licensed radio and TV federal communications 1989. Today another agency known as Pioneer is attempting to collect more than $18,000 (Charging for two loans) on a $2,625 loan. There was only an approval for one loan at $2625. I worked as a legal secretary with the courts to pay the rest of my tuition and through federal college work study program. The repayment plan for the $2,625 was to commence after 10 years. I honestly do not owe this money.

I received a letter from this collection agency referring to U.S. Dept of the Treasury telling me that they have been contracted by the Treasury Dept to collect on a delinquent balance. It also included interest at 4.75%. It also said the government was authorized to withhold any payments I receive from the federal government and that if I didn't pay it, I might be referred to the Dept of Justice for legal action. It also says to call first so they can update the amount I owed. At the end of the letter there is a note stating that the address listed is only for undeliverable mail and gives a PO Box address in North Carolina to send payments or PO Box 189, Arcade, NY 14009 for other correspondence. Since it could only involve my Social Security, I took the letter to the Social Security office where I was told that this was definitely fraud. They said they do not charge interest, they give you opportunity to make payments, and they do not use collection agencies. They turned it over to a Supervisor who made copies and is going to take it to the Inspector General.

I received a letter in the mail from this credit recovery co. and I called them and spoke with a Ms. ** and I also wrote a letter to them. They ask me where I worked and I told I would rather not say. They told me they would not call me at work after I ask them not to. I only told them where I work I work for the state of Georgia and there are many divisions, I did not give them the number. Somehow they found out and have been calling me and it is causing a problem at work for me. They have lied to me when they said they would not call at work. I received a letter from them saying we could settle for a certain amount. But they continue to call at my work. I want this stopped. This is harassment.

I am wrongfully being charged $33,294.81 for student loans that I never agreed to take nor had any knowledge of. I have spoken with a customer representative in the past, but she refused to give me information as to when I agreed to take out the loans. In their letter they state, that their New York City Dept. of Consumer Affairs license number is 1112250. Their City of Buffalo license number is 522746. In their letter they believe that my name is **. I am constantly being harassed and I fear that this is a scam. I'm overwhelmed by the fact that this company continues to call and harass me and my family members.

This company has repeatedly called my job as much as three to four times a day. We have requested, along with the management team for this company to stop calling. They have not abide by our wishes and we need for these calls to stop coming to the work site as well as the home. I have been warned by supervisor to have these calls stopped and to no avail.

I first received a call from "Rob" on November 27, 2005 which was a Sunday after 5 pm at my home number stating he needed to talk to me about my past due student loan. I explained to him I need a number where I can call him back at because I have never spoken to him about my account nor was I comfortable with verifying any information with him. The number I was given was (888) 261-7866. When I called the number back it was incorrect. I received no further calls that evening. On Monday November 28, 2005 when I arrived home I checked my mail and I received a letter from Pioneer Credit Recovery, INC. I called the number back and explained that I received this letter in regards to my student loan and I would like to know what is this in regards to.

I went into the Pikeville office on 7-19 and informed them I had mailed a check that we had to put a stop pay on, due to check book theft. I paid a car payment in cash in the amount $348 (which she entered as check). They said their computer was down and never gave me a receipt, they said they would mail it and didn't. Later on the 28, I paid another car payment, then on August 13, my husband went into the same office, got the payoff on my car and paid it off. They gave us lien releases loan agreement signed, dated and stamped Paid in Full.

Out of the blue a couple of weeks ago we received a phone call from Pioneer Credit Recovery Inc. in ref to a acct my wife has had with Sears for some years. We were informed that the acct was overdue and the charges were $867.91 and that they wanted the money. We asked why we weren't informed of this earlier. The response was that they had sent several letters about the situation earlier and had no response.