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About Orion Metal Exchange Reviews
Orion Metal Exchange offers consumers the ability to buy, sell and exchange precious metals and helps customers find their best options for storage and delivery. Its founding owners have over 40 years of experience in the precious metals industry. You can liquidate or acquire metals through Orion Metal Exchange, and you can keep informed about the market with its finance updates. You can also choose your IRA depository.
Pros & Cons
- Can purchase coins online
- Physical possession and liquidation
- Fee-free buyback policy
- Annual fees to store and secure metals
- No fee info online
Orion Metal Exchange provides updated spot pricing, informative staff and quick home delivery. Though the company charges annual fees to store metals, you can trust your investments are secured in an insured vault in the U.S. or abroad.
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Reviewed Dec. 30, 2022
In my opinion, they deserve a rating of FIVE stars. Throughout the entire process, I have been given knowledgeable information and pointed in the correct direction without being forced. Jacob made my first experience in purchasing precious metals a comforting one as I am new to the industry. I am looking forward with continuing business. Thank you!
Reviewed Dec. 8, 2022
I gained an enormous amount of knowledge. I am beyond happy with the choice I made in investing with Orion Metals. I will be telling my friends and friends about this amazing company. Thank you for all your help with my investments, never thought I'd find something fitting to my future.
Reviewed Dec. 7, 2022
I really appreciate how knowledgeable Jacob is and pointing me in the right direction without any pressure. Completely changed my life. I am very happy with my outcome! I highly recommend to anyone looking to invest. Thank you guys for all your help!
Reviewed Oct. 20, 2022
It is a pleasure working with Jacob Blalock and the Orion Team. They are very customer driven and take the time to ensure all of my questions are answered. Their service is topnotch and they provide objective information and independent sources to help me make informed decisions about my account. No pressure and no up-sell. Thank you Jacob and the whole Orion Team.
Reviewed Oct. 19, 2022
Jacob ** was our representative and he was very courteous and professional before and during the purchase procedure. This can be said for every other staff member we dealt with. There was not has any high-pressure sales pitch. I would highly recommend Orion.
Reviewed July 29, 2022
I set up a Precious Metals IRA with Orion Exchange and I am very happy with my decision. Jacob was very helpful and explained everything in simple fashion for me (since I knew very little about precious metals or an IRA containing precious metals). He and his team were friendly, knowledgeable, and efficient. It was a much better experience than I was expecting. I am getting ready to move another (smaller) 401k to my Orion Metal Exchange account. And yes, I'll do business with them again (and recommend that you do as well)!
Reviewed June 7, 2022
Wonderful company with excellent customer service. Blake assisted me in getting my IRA set up to invest in gold/silver. He was very professional, knowledgeable and patient with my numerous questions. The transition/transaction went very smoothly. I wouldn't hesitate to recommend this company to anyone!
Reviewed May 9, 2022
I transferred a part of my TSP savings in to a Precious Metals IRA with Orion. I talked to other companies but Orion seemed the best choice. Jacob was very knowledgeable and provided the education I needed to make the the decisions and Griselda was helpful and efficient in setting up my account and working with TSP on the transfer.
Reviewed April 20, 2022
We had a great experience working with Jacob! This was our first time purchasing metal, and we found him to be very knowledgeable, helpful, and patient. He answered all of our questions and shared his expertise when guiding us. Everyone we dealt with at Orion Metal Exchange was courteous, professional, and reliable. We highly recommend this company!
Reviewed April 14, 2022
Being new to buying silver or any precious metals, Jacob ** was extremely patient to explain my options, the process, and answer all of my questions without making me feel pressured. He was professional and relatable at the same time so I never felt condescended to. I feel confident that I made a good decision to go with Orion and invest in silver!
Reviewed April 12, 2022
I worked with Beau ** in arranging the metals for my IRA. He was wonderful and very helpful during the process. I highly recommend Orion Metal Exchange. I have worked with them now for 2 years to determine the best metals to add to my IRA and see no reason to go elsewhere.
Reviewed April 11, 2022
I have dealt with other Precious Metals companies, but Orion is the best! All who I have spoken with have provided excellent, knowledgeable customer service - especially our Portfolio Manager Michael **. He has gone the extra mile to provide us with trustworthy, outstanding customer service. Highly recommended! Very knowledgeable of the market and provides regular updates as needed.
Reviewed April 4, 2022
Very good service. Delivered just as promised and had no trouble at all. Would recommend Orion and plan to use again. Their website has the price you'll pay and they did not try to sell me things I did not want. In other words, no hassle. I called other places and had trouble getting a quote on what I wanted and usually a long discussion about what I should do, even though I didn't want to do it.
Reviewed April 4, 2022
My wife and I have been looking forward to retirement for a lifetime. I never thought it was going to happen. We always had one of the big brokerages invest our retirement and we never saw the light at the end of the tunnel. We were referred to Orion Metal Exchange by our friends who actually are retired. We couldn’t be happier. After just a few short months we can see a light at the end of the tunnel and are now finally looking forward to retirement. Couldn’t be happier with Orion and their team. They’re so professional and straightforward. It was definitely a breath of fresh air after years of feeling like you’re stuck in quicksand. I’m referring everybody I know to them and know they will be in good hands like my family is.
Reviewed March 31, 2022
A fantastic organization! Great customer support from beginning to end. Jacob B. took the time to thoroughly explain transitioning from TSP to a Self-Directed IRA. Questions I asked were answered clearly and detailed enough to make my precious metals purchase in confidence. I believe Jacob had my interest at heart and recommended specific precious metals with that in mind. In summation, no nonsense, straight talk and integrity. I would recommend Orion Metal Exchange unreservedly!
Reviewed March 11, 2022
Mike B. Dallas, TX. My wife and I are both retired. We have been invested in the stock market for many years in both good times and bad. With the ”election” of Joe Biden we decided it was time to exit the stock market due to possible steep downside risk under his “leadership”. We cashed out and sat on the sidelines while we evaluated options. After “kicking the tires” we decided that precious metals made the most sense for us. We contacted 6 of the well known precious metals dealers, but were disappointed with the results. We asked simple questions like “how do you price your products (such as spot price plus what percentage?”) The most common response was “we’ll discuss that after you send us the money to fund your account." Not exactly the answer we were seeking!
After this frustrating experience, we found ORION METAL EXCHANGE and things were very different in a positive way. Prices were clearly posted on their website and we got straight concise answers to our questions. We have since opened 3 IRA accounts and a brokerage account with Orion. Dealing with Jason ** and Griselda ** in opening these accounts was a pleasant experience as they are both true professionals. We highly recommend ORION, Jason and Griselda.
Reviewed Jan. 13, 2022
This was my second time ordering from Blake ** with Orion Metal Exchange. I was in a bit of a bind and in a hurry. It was my uncle's and aunt's 50th wedding anniversary and my uncle wanted to get a small gold bar for his wife. He knew nothing about buying gold. I told him, "Don't worry I have just the person." I reached out to Blake and he made it happen for us. He was knowledgeable, efficient, professional and sensitive to our time constraints. Considering that the holidays were upon us he got everything to us a day before we needed it. I really appreciate him and how he takes the worry out of the process.
Reviewed Jan. 11, 2022
I am very happy that I chose Orion Metal Exchange. Everyone I spoke to was attentive and informative. They helped me roll over my 401K and made sure I was comfortable and updated every step of the way.
Reviewed Dec. 1, 2021
Orion was absolutely stellar. The person I was working with answered the phone immediately and worked with me with whatever questions I had 'cause I'd never done this before. I was very pleased that they were very responsive. But I asked them to call me in November so I could make sure that I had taken my withdrawal for the year, and I haven't heard from them.
Reviewed Nov. 10, 2021
I really enjoy working with Orion. The customer service was extraordinary. They knew that I was green when it came to the coin, so they helped and guided me along the way and through the process so I felt very comfortable.
Reviewed Nov. 2, 2021
Orion is the best in the industry. Look no further if you’re looking to invest your money in metals. They are reliable and efficient. The employees at Orion went above and beyond to make sure that from start to finish, I felt comfortable and confident in my purchase.
Reviewed Oct. 28, 2021
The reps were very responsive and helpful, but I was more interested in gold bullion instead of coins and I would appreciate it if they added that to their portfolio. The mark-up for coins is a little higher and I want to minimize my overall cost of metals. If I go with bullion bars, it’s cheaper than coins.
Reviewed Oct. 27, 2021
Jacob was very informative. He answered some questions of things I was curious about, just in talking to me. Also, the options are superb and it was a great experience. Service was excellent.
Reviewed Oct. 26, 2021
Everything went really well. The whole process was very professional, but when you're on the phone, you think you know the person on the other end, but you don't see them, which is something to think about if you’re doing a large transaction. It's difficult to do a transaction like that sometimes over the phone without seeing somebody. Something like FaceTime interaction might be good. Apart from that, the knowledge and professionalism of the person that I made the acquisition through was good. Orion put me in a more comfortable situation and I've recommended them to another person.
Reviewed Oct. 14, 2021
I highly recommend Jacob B. With Orion. I’ve known him professionally for many years and didn’t hesitate to call him once I was ready to invest in precious metals. He was patient, extremely knowledgeable and took his time discussing all my options. Jacob educated me and after speaking with him over a week I was 100 confident in my decision. Orion metal enhance has some of the lowest prices in the country and is ethical and honest. Thank you for your help. I will recommend them to friends and family.
Reviewed Sept. 22, 2021
For the past three years I have relied upon Orion Metal Exchange for a variety of services. The team has successfully helped me move my fiat US dollars into Silver Coins (3 times) and facilitated the transfer of my $$ IRA into a Platinum IRA. They always have the time to explain even basic metal currency questions and are clear about the best times to make this investments. I highly recommend them!
Palm Desert CA
Reviewed Sept. 3, 2021
I was searching on the internet for a place to purchase some gold and silver. I read the reviews on Orion and they all seemed really good, so I went with Orion. The rep I worked with was very knowledgeable, helpful and very professional. They answered my questions very well.
Reviewed Sept. 1, 2021
Orion had A+ rating with the Better Business Bureau and seemed to be grouped with other reputable companies. I was new to this product so I picked them. My rep, Griselda, was very helpful. She allayed my fears and kept helping me get through it.
Reviewed Aug. 19, 2021
Orion was good. The person that I talked to on the phone, as far as switching out the IRA, was nice. It wasn't a huge investment but they seemed nice enough. It's just that after I got in, the silver dropped. But they can't control what the market's gonna be.
Reviewed July 8, 2021
Orion Metals is a class act in the metals business. They are informative, service is great, and you end up with exactly the deal you are looking for. You are assisted by the very best from start to finish in your metals transaction. They do not disappoint or lead you in a direction that you are not comfortable with.
Orion Metal Exchange Company Information
- Company Name:
- Orion Metal Exchange