GO2bank Reviews

I have had problems since I first got this bank with the app and cashing my checks, That's the only problem and they haven't done anything about it. I have told me concerns on the app but nothing. My hubby has no issues with the app. I just wish they would try to fix this problem.

My opinion of them was ok at first, it has dropped drastically in a short period of time. Close to 500$ is missing from account. The party my account says it went to, says they do not have it but my account shows that's where it went. Several hangup calls have happened over this. Go2 will not listen and only say, "We are so sorry for inconvenience."

Worst customer service I've ever experienced in 43 years. BEWARE! These CSRs are overseas and they have no issue with telling you that you're a "white piece of shit" so they openly practice racist rhetoric. I called four times just to change a phone number that's it and the ignorant customer service reps (2- 1 male,1 female) aren't intelligent enough to change a phone number after verifying my personal information. No instead what they're going to do is they're going to transfer you to a alleged supervisor who is going to pick up the phone and mute the call and let it sit there in silence listening to whatever you're doing on the phone waiting for them until they get tired of waiting and they're just going to hang up on you. It doesn't matter how many times you call, how nice you are, how Stern you are, they're just going to hang up after about 15 minutes of waiting for speaking to supervisor.

This "bank" does not permit transfers to other banks. Regardless of the balance in your account, access is limited to $3,000 per month, and spending is capped at $10,000 monthly. Wire transfers are not available. Should you try to close your account, the sole option is to receive a check within 2-3 weeks. It is advisable to steer clear of this company at all costs. They are not a bank; they are engaging in deceptive practices.

Please I'm yelling to not use this bank. It's called "We are cons." GO2YUCK Bank. They stole $166 then $500 from my account. They lie and Better Business Bureau is shutting this company down. They will be no more so please don't use them.

Go2 Bank are thieves. I bought a visa card. I added the money at the store. I went home and tried to activate it and could not. I called customer service and all you get are disrespectful men from India. They were rude and hung up when they were questioned. Then someone told me I was scammed and they refused to help recover any money. DO NOT use this bank as you will lose whatever you have. Customer service is all in India and they talk down you as well as accuse you of doing something wrong. So disgusted and out money. They steal people's hard earned money.

Hi my name Veronica **. If you don't have and Go2 Bank Account you better get one. I love you get my paycheck every other week and it comes on time and at the same time. Go check the website out now.

I STRONGLY SUGGEST THAT YOU DO NOT USE THIS CARD!! YOU HAVE BEEN WARNED!! I guarantee you you will never ever win a dispute, you will be hung up on. You will be treated horribly and it's just beyond all the bad words I could ever use.

This bank on a scale 1 to 10 and ten being the worst. This bank would score a 15 because I believe there's nothing worse from the lying worthless customer service to the laziest managers. I'm surprised this establishment is able to stay open. Actually no I'm not surprised because are steady stealing people's money or holding it hostage. So don't bank at GO2. Go 2 somewhere else to bank.

GO2bank gave a debit card to a scammer with a fictitious SS # and email address. They then used that card to hack into my Paypal and withdraw money from my bank account. If they had more security features and had checked the person's social security number with their physical ID this would never had happened. Be careful with this Bank. Their security measures are not very good. Scammers will use this bank to take your money. When I called to complain they got upset and hung up on me just because I could not provide the entire account number of the person scamming me. Paypal only gives the last four digits of the card number.