Albert Reviews

If I could give 0 stars I would but unfortunately I can't. I literally just had opened the account and set everything up. Out of nowhere they text me telling me that my account was suspended indefinitely but due to security reasons, they can't tell me the reason why! And no way to appeal their decision.

AFTER NOT USING ALBERT FOR MONTHS THEY RANDOMLY PULLED 324 DOLLARS FROM MY BANK ACCOUNT AND CLEANED ME OUT. IT'S A SCAM. Today I had to speak with my bank because Albert attempted to take more money and sent a text asking me to relink my bank account.

If I could I would give them no stars. Horrible company. I cancelled my account a month ago but they are still charging me and when I tried to get it cancelled again… they are giving me the run around. I had to sign a paper at my bank to stop them from taking my money. What a joke!

Do not use the Albert App. The Albert App is dishonest, not trustworthy once they get your banking information. I cancelled my subscription on the app and emailed them and cancelled again through customer support and they are still debiting my account. They’re trying to do a ACH transaction through my savings account. My banking institution is removing the transaction fees because they see where Albert is doing the transaction out of spite (I saved my emails and I took a screenshot of my cancellation through the App) because I cancelled my subscription. Albert has messed it up for other financial loan apps because they can’t be trusted.

I have been trying to cancel this app for months. They keep charging me on my bank account so it seems like the only way to stop it is if I change my whole banking account which is so freaking frustrating, I really think they should be reported and sued.

I regret not reading reviews before downloading this app. Every time I encounter a problem and contact customer service, their first solution is to deactivate my account, which really says a lot about the company. Additionally, I’ve been charged extra fees and subscriptions that I never signed up for.

Company is a scam and will take money from your bank account (even without signing up for a subscription). The CEO should pray to God for his is a thief. You should never even download the app. You will lose money.

SCUM OF THE EARTH. I had an account that I closed over 3 years ago and enter a new account to withdraw funds and they say that the original account has to be the one that the money gets deposited to all the while they continue to STEAL money out of my other account just fine and the money that's "trapped in the app" can't be accessed. Mind you I have not used the app in over three years and now I'm seeing charges twice in one month.

I tried to get an advance with this app but didn't quite notice they are linked to bank account and saving or what not... So I did not finish the process for the Albert app... Long story short... They had taken 100 at first (I really don't know how it got to that... So I texted them and got AI responses). I said that I need to close this account but they rained responded that I needed to close the account by first depositing 48 into the account (which apparently I had opened) so I did and closed it! It so I thought... When I saw I didn't get my money back I went onto "Pissed Consumer", made a complaint. Within 1 hour I received a response! They told me they were officially closing the account and refunding me... And that they did! With 2 days it was refunded to me. Thank you everyone who collaborate in this task.

They are total scam. They steal my money and won't give it back. Your money well be vanished. Everything is fake. Their cooperate office in California is also fake. FBI have many complaints from many people. If they steal your money please go to the police department.