New Era Debt Solutions Reviews

I am feeling good so far with New Era's services. It’s definitely helping and the team is very positive. You talk about what it's going to cost then set up the price and you work on it.

We love New Era. They were a godsend. We're just about done with our debt settlement. We figured our chances with our credit is better than a bankruptcy because we made an effort. Plus, my friend I went to high school with, Dan, is the man we dealt with. And he's very successful, pleasant knowledgeable and gives respect. New Era contacts our creditors. Some of the creditors don't want to deal with them and they weren't very successful with other ones. The quality of service I received was excellent. It takes a lot of crap off your shoulders. And you don't have to have any nasty letters coming to you any longer. I just took them over to Dan's office. And no nasty phone calls. The cost of service compared to the quality was very fair. Thanks to New Era. It's going to be wonderful.

I was getting farther and farther behind with the medical bills and I needed some help. I did some research on debt settlement and New Era Debt Solutions had some good reviews. I filled out paperwork, discussed it with the folks there and they told me what my options were and what Wells Fargo normally does. It felt good getting their service. It's helped me a lot and has taken a lot of pressure off. The communication has also been great. As soon as they want to do anything, they get a hold of me right away. Whenever I have a question, whenever I call or email, I get a quick response, which is really important to me. And so far, things are moving right along like they said that it would.

I looked up help that I can get for my finances and New Era Debt Solutions came up. They have been very helpful.

We're currently going through the debt settlement program with New Era Debt Solutions because our minimum payments were more than what we can afford. They have one of the lower overall fees compared to other companies and they gave us a low monthly payment, as well. They told us to stop paying all of our credit card bills altogether and we've been making one monthly payment to the company and they kind of save it up for us then once there's enough money in that account they make a deal with the credit card companies to pay it off at a lower payoff.

My husband and I have lots and lots of debt. We were both working full-time and not doing a great job managing. I also have a degenerative disc disease where my discs have begun to crumble. So, after the fifth spinal surgery, the doctor told me that I had to retire. In the process of retiring, I was without any income. I had six months disability and then it took a while to get social security and we were paying everything with credit cards. We didn’t have a way to make ends meet and everything spiraled out of control. It was bad enough that we had debt before my retirement. We reached the point that we just wanted to pay everyone. My husband did not want to file bankruptcy so I checked into some companies. New Era was one of the first two that I called and I liked what they said about their program. They fully disclosed how they handled the situation and so we started the program.

When I went to nursing school, I accumulated a lot of debts because I couldn’t get loans for school. When I got out of school, I couldn’t find a job right away and couldn’t pay at all. Now, I am going through New Era Debt Solutions' debt program. I went with them because of the reviews, and when I called them they had an excellent customer service and were just very friendly. When I first called New Era Debt Solutions', they got somebody that figured out what my needs were. She referred me to someone else who started handling my case. They asked me to give them like an amount that I can pay a month. They set up a certain account for them to use to pay off the debt. They relieved a lot of stress for me because I don’t have to deal with the calls anymore.

I felt myself becoming overwhelmed with different creditors and I wanted to have everything follow through a debt settlement program. I’m currently going through a program with New Era after googling, and me calling and speaking to different people, and seeing who gave me some helpful information. It’s been okay thus far but sometimes I feel like I don’t know what’s going on. Jason, the guy I’m working with is usually pretty easy for me to call and get some answers. But I don’t even really know my program’s status. We’ve made some settlement agreements with different people but I’m really not sure what those settlement agreements are. And I have other friends going through other programs and they’re able to go online and look at different stuff. So I want to be able to look at something online so I can keep track of my program, and there may be something online, but I’ve never been made aware of it.

I was trying to settle all my debts and New Era was closer to home and at that moment I was already desperate to find somebody that can help me. The first rep that I talked to resigned and then I worked with Tony who was very helpful. New Era had to contact all my debtors, all the things that I owe and then we settled them one at a time. I was able to make and settle my account with their program. It was costly but it helped me a lot because I was already late with my payment and companies were harassing and even threatening to sue me. I completed the program and I've tried to call them three months ago to confirm this. I already left messages but nobody called me back.

I'm currently going through the debt settlement program with New Era because I was so far in debt that I'm unable to do it on my own. I had a recommendation from a friend who has used New Era before and they're like the middlemen who deals with the creditors themselves and help make deals to pay off the debt. My interactions with their team have been good. They're courteous and very professional. They seemed to care about acting on my behalf and helping me out. New Era's program has taken a big burden off of me as far as worrying about dealing with all the different aspects of the different companies on my own so I've been able to live my life more normally. It's been a good experience.

When we were looking for New Era, the first place we pulled some stuff off was in ConsumerAffairs and that helped us in our decision to go with them. When my husband and I started last December, New Era said the program would be about three years but we're looking right at a year and a half because we've accelerated our payments. We called them, they explained to us how the program worked and we signed up with them. They took care of all of our accounts for us. What I've been happy about was that they were able to get the companies to not contact us right away. So, we haven't had all the phone calls. Actually, I believe every single one of our accounts is settled now. We're just paying out what's left.

I knew I was having some issues and needed to do something about my debt so I ended up going through debt settlement. Initially, I went with a company that didn't do clients in Indiana and the lady I talked to on the phone referred me to New Era Debt Solutions so I sent an email asking about them. Within two hours, I had an answer. I gave New Era a list of all the debts I wanted them to pay off, negotiate and consolidate for me. In turn, New Era wanted me to do a hardship letter and stop answering calls from my debt collectors and refer the collectors to them.

My experience using New Era Debt Solutions has been excellent. We have not completed the program yet but we're about two years or so out. They were very responsive and very good at explaining what's happening. I feel upfront every step of the way. I don't feel like anything is being held back from us. I really feel that they're fighting for our interest. Overall, it's worth every penny.

I had just started a business, but due to my divorce, it didn't go the way I wanted it to. I needed to end my business and use the money for my divorce, so I had all these debts I wanted to try settle. I didn't wanna have to file bankruptcy, so I went into debt settlement with New Era Debt Solutions. The lady that I talked to on the phone made me feel comfortable. She felt very real to me and she made me feel really confident. She gave me good advice on what to and not to do, what to expect after I pay my debt off and what to do about that. She really put it all in perspective.

I lost my job and while I was trying to find one, the ones available required me to travel and I’m not going to bring in the money that I used to. I was a single mom. Even though I was trying, I was literally burning through my savings trying to get things paid off. And even though I’m making payments, I wasn’t getting ahead. It was getting to the point where I was going to have to choose between feeding my child or paying the credit card bills. I’ve called and told them the situation and they didn’t care. I even asked for a lower interest so I could pay because I was paying $1,000 a month. I couldn’t do that anymore especially with me having to drive almost three hours one way. I was making $24 an hour, which isn't great money when you have to travel, put miles on your car and leave your child with relatives. I had a mortgage at home and then I have to pay rent when I was out of town. It was not a good situation.

I had move out here in Michigan and a lot of the moving cost, we just racked up with multiple credit cards. I was drowning in the payments and I was losing in the interest, so even with payments, it was going up. So we started looking at debt settlement. When I looked online and typed in for some of the best debt consolidation settlement, New Era was ranked one of the better ones and I have seen that they had low fees and worked quickly. So those were two perks for me. I saw good things from New Era, so that's when I decided to go with them, call them and see what they could do and that's when they told me about the program and we decided to go forward with it.

I'm going through a debt settlement program with New Era and they're doing awesome. The salesperson that I talked to first was pretty nice, honest, transparent, and clear. Everything was great and has been accommodating my current situation. Their services are excellent and I'm happy.

I was so behind with my payments so my husband recommended New Era. I called them and they told me to send in my statements and told me a comfortable amount I should put in every month. I signed some paperwork and agreed with an automatic transfer from my bank account. In the beginning, they've been updating me all the time. I had a good experience with the first ones that settled. Tony and then Cece were very good and quick in their response. There was another guy but he just did one settlement with me because I have to pay the two credit cards that I agreed to pay. It takes six months to do it and the other credit card was already completed.

Deciding to go with New Era was a long process. I heard of a lot of different companies, investigated a bunch of them and everything seemed like a scam. Nobody seemed like they're really giving me any good information. Then I had one person told me that they knew somebody at New Era and asked me to give that person a call. That's how I got them and because of that, they gave me a discount on the cost of it. If I had gotten there any other way, I may not have followed through because their cost is quite high but I totally understand as they need to get paid, too.

I had a bunch of debt and I had to call somebody because I couldn't make the payments anymore. When I talked to the person from New Era, she sounded pretty good so I went ahead and did it with them. The cost was good and the quality of service I received was excellent. The debt consolidation has affected my credit at first. It was knocked down to 577. They took out some small loans and pay them off. I've done a lot better eventually. I got my credit score back up to around 719. It took a few years but it's climbing slowly so New Era has helped me a lot. I'm done with the debt settlement a few years ago and on the whole, my experience with New Era was very good and professional.

My debt built up, got a little out of hand, and it was time to fix it and move on. I did a bunch of research on different debt settlement companies and checked the reviews. Then after talking with the reps at New Era, I decided this was the direction to go for me. The process, feedback, and communication have been good. When I call or send a letter over to them, they respond quickly. The reps also guided me on how I wanted to go about the program. We went over the game plan, what would be the best fit for me, and what I can afford a month for payments. I'm currently going through the settlement program but it definitely freed me up. I'm still on the low percentage but I haven't built up any new debt so that’s always a plus.

I had to decrease the amount that I owed on my credit card and during my search on the internet, I found that New Era Debt had good reviews. I communicated with their staff through email and the process was fine. I completed the program and overall, it's been satisfactory.

I was in debt with credit cards and a loan. I didn't wanna go bankrupt and I had to get out of it somehow. That's when I found New Era online, about four or five years ago. Then I was talking to a few people and one of the women helped me out. She was very nice. She was the opening account person and she got me to the person that handled my account for the lawyers. They were on top of it.

I did not qualify to get my house loan reconsolidated even though Obama had earmarked funds for anyone who would qualify. I was discriminated against with Chase Bank. They got sued and we got a small settlement but I could not keep up with everything. I did not qualify for bankruptcy either. I figured however long it would take, I really wanted to get out of the mess I was in, and sooner or later that time will come where I will be debt free.

I'm glad to have finished my debt settlement program with New Era. Their representatives and the service I've received have been great. And the cost was equal to the quality and care I received.

New Era helped me get out of over $18,000.00 in debt in under 2 years. The customer service was excellent and the service provided was superb. I felt respected during a tough time and all my questions were answered gently and accurately. I'm so glad I chose to work with them. They are a godsend. Thank you New Era!!

I had a job. However, I also had my own business, and the business was not doing very well because of the recession, so I was at a point where I had so much money invested in the business that I had taken out on my house. I lost my house and the business. I couldn’t afford to pay everything because most of that debt that I had had to do with the business.

New Era Debt Solutions helped me to pay off my debt. The process was easy enough but towards the end, they were changing every so often and I went from one person to another. It was a lot of hassle. I was glad that I was almost paid up so I just went ahead and said, “Okay, fine. I’m done.”

I had a great experience with New Era Debt Solutions. When I had too much debt, they helped me cut it down. They seemed trustworthy when I met with them, answered all of my questions and addressed all of my concerns. They seem to know what they're doing and they genuinely care about each of their customers and their well-being. The cost of the service was more than fair and I feel like I definitely went the right route choosing them. They genuinely cared about me all the way until the very last debt that I paid. It was the best decision I ever made for my life. In fact, I've referred five people to them since I worked with them.

I went into debt settlement to get out from under it and New Era seemed to fit what I needed. Their debt consolidation process was fine. They used a third party for payment for a while but that didn’t work very well. They soon went away from the third party because they were charging extra fees, and that finally made the process even better. New Era works with me on what I could put towards the consolidated bills and made it convenient. They basically reduced the debt by 50% but there’s always that extra fee that I have to pay for the consolidation so in some ways I'm not saving 50%. Everything costs something but I didn’t have to negotiate. Still, the cost of service was equitable and reasonable. New Era is accommodating and compassionate.

I went online to look for places to use for debt settlement and New Era had the Better Business Bureau recommendation. Their reps emailed me and they kept in touch. They also gave me an account and a password to keep track of them. The process was excellent and I had three different account managers during the almost three-year period I was with them. I finished the program and now, I'm trying to limit the credit cards and my bill being on a fixed income.

New Era Debt Solutions was great and I can't imagine working with anybody who's any better. They were very nice and helpful people. And they allowed me to do what I needed to do according to my income and to what I could afford. They worked out some nice compromises with me with the companies and the companies were happy that they were getting something. And I felt it was fair that I wasn't paying all those compound interests over and over again. So everybody was happy.

My husband became disabled due to major foot issues going on and wasn't working. I'm 60 and my husband was 55 at that time. I was working really hard to try to stay on top of things but it became too hard to keep up on our bills with one income. I didn't want to lose my house too. I wasn't going to claim bankruptcy and I wanted to pay as much as I could. I decide to call New Era Debt Solutions and find out about it. I was a little nervous because you have to wait and not pay your bill and then they call and make a settlement. I had never not paid my bills for more than a month. That was my biggest concern. Also, it doesn't help your credit but I was to the point where I had to do something.

There was not enough money at the end of the month for me. I had been with a different company before but I felt like I'd been ripped off and I got nothing out of it. So I made a phone call to New Era Debt Solutions, got assistance and the person gave me a chance to think about it and what we would be doing. Then it was a no-brainer at that point. I felt like I trusted them and the company so I signed up. I've completed the program and I've recommended them several times, although I can't get anybody to bite.

I had gone through a divorce and had so many bills in that. I didn't want to file bankruptcy because I wanted to be able to pay them so I decided to do debt settlement and I was recommended to New Era Debt Solutions from someone from church. During the debt consolidation process, I had to send them everything as far as what my debts were then they negotiated for me on a lower amount to pay. I set up a separate account for them then they would take out a certain amount out of my checking account every month.

Going through debt settlement with New Era was the best move for us. It gave us a reboot and we're able to complete the program about a year ago. We had a positive experience and I'm glad that the situation we were in is behind us.

I've been a client of DTS for several years and have now paid everything off. I'm so happy. It started out really bad where my husband lost his job and was not able to get a new one for several years. In the meantime, he also broke his leg so he wasn't able to work for a very long time. That put us very deep into debt with lots of credit cards, medical bills and all kinds of things. And I got to the point where I couldn't stand getting phone calls all the time and didn't know who was maybe trying to find me. I finally couldn't take it anymore and that's when I called for information. I spoke with someone at DTS and I was skeptical about everything as always, but that was completely unfounded because I've had nothing but fantastic service. They're always reachable and everything gets reported and settled as they're supposed to and that's what I was looking for. So my cynicism pretty quickly went away and I'm a pretty cynical person.

I'm very thrilled to be working with New Era Debt Solutions. It was recommended to me by someone I highly appreciate and have a great deal of respect for. I was so pleased when I got Shawna on the phone because she took me through everything very calmly, very precisely, and with absolutely no trouble. She is a sweet person. I find her not only personably terrific but she also knows her business very well. She's representing their company beautifully. She might be young but she's wonderful, and I'm not a youngster but I can tell that she is not only that way with me but with everyone that she deals with. She's been there for me every step of the way. Any time I've called with any concern or anything, she'd call me immediately as soon as she gets the message since we are on different coasts. I'm very happy to be dealing with her. She is a keeper.

I am a personal trainer and a receptionist at a fitness center. Around four years ago, I was laid off from my job for the month of August. Not only did I get laid off but I was a victim of identity theft. I quickly got behind on my credit cards, not even being able to pay the minimums. I didn't know how I was going to make it. I was so overwhelmed.

I've been in New Era's program for over a year. I had multiple payday loan lenders and payments every two weeks. They settled my accounts with these very tough lenders and gave me my life back! I'd recommend them to anyone going through any tough financial situation. This is the very best company from start to finish they do exactly what they say they will do. You will be debt free.

I was drowning in debt and lived from paycheck to paycheck. I was no longer able to meet the full credit card payment and still have funds for daily living. My credit card debt had reached $32,000. The embarrassment of this debt was very difficult, but I decided it was time to get out of debt. I researched several companies before deciding on New Era. There are many companies out there who make promises they don’t keep, but you can count on New Era. Funds were not sent directly to them but to a holding company that I held the strengths to. They were supportive and also made it clear that if I was accepted into their program, I would have to follow their plan explicitly. New Era brought back my integrity and ability to pay all my bills in a timely fashion. Nothing feels as good as being debt-free. Thank you, New Era.

My husband and I both had steady jobs and were hardworking. We had gotten trapped in a cycle of credit, where we had late fees, and over-limit fees, and interest. And it was compounding faster than we could pay it, making the minimum payment didn't even keep our heads above water. We had illness, and layoff, and different things that caused the debt problem. And trying to give our three children a decent life, and have happy birthdays, and big Christmases, we probably had $50,000 to $60,000 worth of debt. And it was overwhelming and depressing. And you felt like you were spinning your wheels. You'd go work hard and never got anywhere.

My husband and I got second jobs to try to help pay off our credit card debt. We were spending more time away from each other and away from home. We even sold our trailer and our truck to help out with the debt. After that, we probably had about $18,000 in debt. It was really tough financially on both of us, and it dragged us down. We thought about it constantly and how to get out of debt.

I am from Taunton, Mass. I started depending on credit cards when I went back to college to get my teaching degree. I was only working part-time, but when I found the teaching position, I needed to get a new wardrobe. I moved and I had to furnish my apartment and I was allowing myself a few luxuries that I couldn’t afford like occasionally going out to dinner with friends. All of that really went on for between while I was in school, and just getting on my feet with my job, and getting my apartment together. That was a few years while I was using my cards pretty frequently and I ended up $25,000 in debt. That was after I had managed to pay off a couple of cards that had smaller amounts on them. It was discouraging because I realized that with what I was making, I just couldn’t pay enough to make any significant dent in what I owed, and it felt like I was going to be paying the cards for the rest of my life.

New Era Debt Solutions has a confident and friendly staff. They will review your debt problem with you and develop a plan of action to suit your needs. New Era Debt Solutions will make sure to walk you through the process in a timely manner while working on your debt needs. Even if you have no idea about your financials they will look over your paperwork and get you to the finish line. New era debt solutions has a very knowledgeable staff that works with you in a professional and kindly manner. They will explain your financials in a way that you understand. New Era Debt Solutions is a really good value considering that they will take the worry out of dealing with the debts on your own. They know what they are doing saving you time and funds along the way.

The customer service is excellent, answers all questions, walks you through the process so you feel informed and comfortable with the process. Absolutely secure, I had no worries my information would be shared, and they made you feel like they always had your best interest at heart. They are very knowledgeable, and know exactly how to consolidate your debts for you, and they make sure they are affordable to pay your debts while you are able to pay your month to month expenses. It was great having to only pay one bill a month, help me to eliminate mistakes that were resulting in penalties or incorrect late payments. It made me feel more content that I didn't have the stress of all those bills, and was able to pay this on time every month.

I called and called and called and finally got hung up on. Then I went and tried to find another number to call and I get the janitor. All in all, they definitely need to work on that. The staff was icy, the lawyers decidedly unprofessional, etc. I don't have a problem trusting them. It's the fact that I was on hold for hours just to get hung up on. That alone can really piss a person off. Very disorganized and disorderly. I've never seen one person so flustered. The man I saw after days of calls was dirty, and could give me no information I didn't know myself. The end result was what I wanted. I see no reason to complain about that. I definitely would have preferred that they use a better customer relations adviser. Then they would have gotten 4 stars.

The customer service was the best part of using this business. The customer service employees were very nice and tried their best to help me. The service seemed to be conducted in a secure manner. I for some reason didn't have a good feeling about it though. I am going to have to give them just a satisfied for the security category. I was happy with the customer service. They were very knowledgeable and answered my questions in a professional manner. The value wasn't very good at all. I thought there were too many high fees applied to each loan that they had to offer.

The customer service experience was a pleasant experience I suppose. Although, I only had to use the customer service just once, but based on that experience I wouldn't mind too much if I had to use their customer service again. The service really just felt pretty secure. It really seemed that they knew their stuff. They made sure the experience was as painless as humanly possible for me by informing me every step of the way. The value of services was really great.