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Debt Relief Options
New Era Debt Solutions
Overall Satisfaction Rating
4.78/5
  • 5 stars
    71
  • 4 stars
    13
  • 3 stars
    3
  • 2 stars
    0
  • 1 stars
    0
Based on 87 ratings
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New Era Debt Solutions

ConsumerAffairs Unaccredited Brand

New Era Debt Solutions is one of the oldest and most experienced firms in the debt settlement industry. At New Era Debt Solutions, you do not have any upfront fees, in fact, our customers do not pay until they have reached a settlement. With over 17 years of experience, New Era Debt Solutions puts its customers first and lets them know what is best for them. Our goal to help people eliminate their debt as quickly and inexpensively as possible. With this in mind, we have been able to settle over $200,000,000 in client debt. Contact us today to learn more!

Struggling with Credit Card Debt?

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New Era Debt Solutions Reviews

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 27, 2018

I researched debt settlement companies, and came across New Era. I am so glad I chose them! Their customer service is outstanding, their fees are very reasonable, collecting only when a debt is settled, and they are beyond knowledgeable. I went with another company that ended up in a federal class action lawsuit and involved lawyers who took fees from me monthly. Not New Era! They settled all my debts, and now I am debt free!!! Hooray! And for anyone searching for the right company to handle their credit debts, New Era is the one. Look no further!

New Era Debt Solutions response
Dear Samuel,

Thank you very much for your kind words. We love hearing from great clients like you. It was an honor and a pleasure for us to work with you. All of us at New Era wish you nothing but the best from now and into the future!

Sincerely,
Dan

President

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 3, 2018

I needed a way to pay my bills, but I was not working at that time. I had tried a company in Saint Louis but they couldn’t help me because of the amount, so they referred me to New Era Debt Solutions. Everything was already set up with another company and what it did was send New Era all the information. My situation was a little bit more unique than anybody else’s and it took about two days to get set up with New Era. I just started with them and I’m still going through a debt settlement program. I’m hoping everything will work out and I look forward to getting this taken care of. They’ve been trying to work with me and so far, everything has been going fine. I would recommend New Era Debt Solutions.

New Era Debt Solutions response
Hi Brian,
Thank you for your review and thank you for putting your confidence in New Era to help you in your unique situation. We promise that we will do our very best and to help you as much as we possibly can. We are here for you.
Wishing you the best!
Sincerely,
Dan

President

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 2, 2017

I’m in the middle of a debt settlement program with New Era Debt Solutions. Compared to others, they gave me the most information and the best rates. They seemed to be the most knowledgeable, just like the division person I spoke to. The process was easy and I was very comfortable dealing with them. The service was excellent and it was a very positive experience. I would use them again.

New Era Debt Solutions response
Dear Jarrett,
Thank you very much for your great review of New Era.
We love hearing from great clients like you and your comments are very important to us. We are going to keep working hard on your behalf to continue to provide you with the very positive experience you deserve.
Wishing you the best!
Sincerely,
Dan

President

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 29, 2017

I saw myself in a situation where I couldn’t handle the debt and the offers that the bank was doing to settle weren’t that attractive compared to what New Era Debt Solutions was advertising and offering. I spoke directly to New Era's founder and owner and going with them seemed the right choice. Your accounts are needed to be viewed and outdated from the bank to be considered delinquent. Once you're over the six-month period then the bank will hire another collecting company and that's when New Era comes in. I'm still going through the program and the last time I had an update from New Era, my debt had been sent to a debt collection company. Most of the time, my interactions with their team has been one-on-one phone calls. The quality of the service I’ve received was good and it made me feel confident that we will come to a nice settlement and final solution. Also, the cost was fair. I’m really confident and happy with them.

New Era Debt Solutions response
Dear Luis,
Thank you very much for your review. It is great to hear from you.
It is an honor for us to work with people like you and we promise to do the very best we possibly can on your behalf.
We look forward to getting you your first settlement and to save you a lot of time and money.
Wishing you the best!
Sincerely,
Dan

President

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 27, 2017

People that need relief service and are overwhelmed with their debts are not going to go wrong with New Era Debt. They won't make you feel like you're just a number, they'll genuinely try to help you get through your crisis as opposed to just being passed around from one person to another, and you can trust them. I was on a tremendous amount of stress with my mother dealing with Alzheimer's. I was trying to take care of her and I gave up the income I was receiving. I was still currently up until about six months ago on everything, then I ended up running up a few more debts on the credit cards. I was still making my payments but I decided to avail of debt relief services.

Before New Era, I was with another debt settlement company. I made one payment and I told them I was sending money back because they were shuffling me around. They said "Hi" and gave me a pitch, then once I said, "Yeah," they shuffled me somewhere else. They also told me to call a person for this and write this for that, so it was a very negative experience. Compared to them, New Era was much better. The way that New Era handled my account felt like at least I had the ability to talk to the guy who signed me up and that they were very honorable, integrity wise.

Alex, the guy that I worked with, seemed upfront. He’s been doing it way back around late 90's and I figured that he's an honest person who's trying to help some people out. I also felt like he's doing it for people's best interest, plus he didn't advertise or call people on the phone like all these other consumer companies now. He was concerned and a legit guy that you could go to if you had a problem. He was very positive and helpful, too. He didn't high pressure me and gave me very fast service.

So far, they settled one of my debts and they temporarily took some relief off for me when they did that. In hindsight, getting their service wasn't necessary as I could have settled that debt myself. But I wouldn't use a debt settlement company if I wasn't going through a lot of things and I didn't need more monkey on my back. So I have nothing but positive things to say about New Era Debt. If anybody's having a debt problem and they don't feel like they can handle it, they should go to New Era because Alex can help put their mind at ease and take care of their situation.

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New Era Debt Solutions response
Dear Richard,
I can't thank you enough for your kind words and wonderful review.
And it is great to hear your comments about Alex.
You are right about Alex. He has a huge heart for people, he sincerely wants to help in any way he can, and he has been around for a very long time and he knows what he is talking about. He will be glad to read your comments and he will be very appreciative. We always love hearing from great clients like you.
Wishing you the best Richard!
Sincerely,
Dan

President

2 people found this review helpful
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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 26, 2017

I’m currently going through a two-year program with New Era Debt Solutions. The other company that I worked with was unethical and I had a horrible experience with that company, so I'd rather work with New Era on the Department of Education's behalf. They also got a great rating by the Better Business Bureau. They consolidate all the debts together, let me know the deals and prices that they could take on and I can pay it off early which are all nice. They saw my credit report and said they’re able to work on it on my behalf. I also asked them to work on another student loan that I’m currently fighting back and forth with, but they were not able to take on that yet because it was a debt. But they were helpful along the way and I felt very comfortable working with them. It was a very streamlined process and I got what I wanted out of it. Everything is taken care of and my credit rating is going up, and I don't have to worry about it lingering over me.

New Era Debt Solutions response
Dear Ashley,
Thank you very much for your wonderful review.
We love hearing from great clients like you.
Thank you for giving New Era the opportunity to help you in any way we possibly can.
Wishing you nothing but the best!
Sincerely,
Dan

President

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 21, 2017

I am currently going through a settlement program with New Era Debt Solutions. I was trying to see how much it was going to save me and I thought they'd be able to help. Before that, I went online and read positive reviews from people who have gone through the program. They seemed to rate well. I also spoke to so many other people and they definitely helped. So far, so good. Every time I have questions about anything, or they need to reach out to me, our communication has been really good and open. I'm also making progress. I saved some money when one account was closed. And while I’m certainly not the only one who thinks the faster the better, the pace is reasonable. It's been a very positive experience with New Era Debt Solutions.

New Era Debt Solutions response
Dear Matthew,
Thank you very much for your review.
We promise to keep working hard on your behalf to help you get out of debt as quickly and inexpensively as possible.
Have a great day and thank you again!
Sincerely,
Dan

President

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 20, 2017

I needed to fix my credit and I was searching the best companies on the internet and New Era was in the top 5. We only started in February and I am still going through the debt settlement program. They explained the process to me and asked for information in the beginning. I submitted all my debts and letters, indicating how much I owed to every single company then I started saving the money. When they come up with a good amount of money, they pay one account and send me the account information of what they are paying for. They've always communicated with me on what we are paying or what we are saving for. Plus every time I have some questions, I send emails and they reply to me within 24 hours, sometimes sooner.

The service is a good 95% and the debt settlement program is helping me a lot. The cost of the service is high but it’s paying for itself and it’s worth it. Besides, I don’t have to deal with the companies because New Era is talking to them. I totally recommend New Era and the team to all my friends. In fact, two of my friends are already in the settlement program with New Era too.

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New Era Debt Solutions response
Dear Elsa,
Thank you very much for your kind words. Your comments mean the world to us. And the fact that you referred people to us speaks volumes and we are truly appreciative. It is an honor for us to work with you.
All the best to you!
Sincerely,
Dan

President

Be the first one to find this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Nov. 15, 2017

New Era had reviews that I liked and I had a pleasant experience with them. Their reps were informative and always answered questions when I needed them answered. They informed me about everything that was going down and things happened the way I expected it to. When I was first going through it though, it was very uncomfortable because I wanted to do the right thing. I was very confused but they were very helpful and they made me feel comfortable in my decision-making. That was nice ‘cause when I was feeling unsure if I was doing something wrong, they were very understanding and compassionate. New Era gives me the peace of mind in the sense that I feel like I'm paying back my debt and it was workable. I’m still waiting for the final outcome but thus far, they're fine.

New Era Debt Solutions response
Dear Theresa,
Thank you very much for your review and for sharing your thoughts and your concerns. Choosing debt settlement and then choosing the right debt settlement company can be very scary for certain. Thank you for choosing New Era and for giving us the opportunity to help. We promise to do our very best to take care of you and be there for you, and you have my word on that.
Wishing you the best!
Sincerely,
Dan

President

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 14, 2017

Last year, I was scammed and lost $30,000. Somebody I trusted sent a check to my account. The bank approved the check, but later on, they sent me a letter that that check wasn’t real and I’m supposed to pay those debts. That messed up my credit card and I had to fix it. There was no way I can fix it individually so I checked online and found New Era then decided to call them. They gave me a quote and I was convinced by their service. They sounded like they know what they were doing. When they came out with this amount of money per month for the next four years, I believed that would help me a lot.

They sent me some documents and listed all my debts with different companies. After that, I moved everything to them. They went over my debt and said they can settle this amount for this figure. What I have to do is to pay this amount for 48 months. They reached out to all my debtors individually and settled with them on my behalf. I’m paying the fixed amount that I’m supposed to pay every month to some payment company and I’ve been checking their website. New Era sent me some debts they have already settled with payment ongoing. I’m down one year and making some progress already. I have three more years to go. I need to call them to see if they can take one account out to lower how much I’ll be paying per month. I talked to my girlfriend and she said she was going to help me with one of those debts since it’s draining my finances.

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New Era Debt Solutions response
Dear Rexford,
Thank you very much for your great review. It is always great to hear from great clients like you. Please feel free to call us at anytime to discuss any changes or reviews you are considering. We are here for you and we will do our very best to advise you and help you in any way we can.
Wishing you the best!
Sincerely,
Dan

President

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New Era Debt Solutions expert review by Barbara Friedberg

New Era Debt Solutions has been offering people debt relief options since 1999. It provides debt settlement programs for multiple types of unsecured debt, including credit cards, personal lines of credit, repossessions, judgments and private student loans.

  • Focus on transparency: New Era offers its clients multiple benefits to ensure that it remains transparent and provides fair services. None of its debt settlement programs have upfront or add-on fees. New Era handles each program from beginning to end and will not pass anyone off to another company.

  • Multiple debt types: New Era offers debt relief solutions for multiple types of debt. People can qualify for relief programs for debts involving credit cards, department store cards, signature loans, personal lines of credit, repossessions, judgments and private student loans.

  • Credit counseling: New Era provides a credit counseling debt relief program. Credit counseling allows people to make a single monthly payment to a credit counseling agency. That agency pays the client's creditors at lower interest rates, allowing the client to pay off the debt faster.

  • Debt negotiation: New Era will help negotiate the principal balance owed to make it more affordable. This is a popular, less expensive form of debt settlement.

  • Debt consolidation: New Era helps clients take out a larger, low-interest loan to pay off higher-interest unsecured loans.

  • Best for: clients looking for a transparent debt consolidation company.

Profile picture of Barbara Friedberg
Barbara Friedberg Personal Finance Contributing Editor

Barbara Friedberg, MBA, MS is a former investment portfolio manager with decades of financial experience. Friedberg taught Finance and Investments at several universities. Her work has been featured in U.S. News & World Report, Investopedia, Yahoo!Finance and many more publications.

New Era Debt Solutions Company Information

Company Name:
New Era Debt Solutions
Year Founded:
1999
Address:
330 Wood Rd
City:
Camarillo
State/Province:
CA
Postal Code:
93010
Country:
United States
Phone:
844-334-4357
Fax:
800-986-4387
Website:
www.neweradebtsolutions.com
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