National Gold Group Reviews

I had an excellent experience with your company. You really went above and beyond with your customer service and I really appreciated it. The transactions went so smoothly and you did a great job explaining the process. I'm so glad I trusted you and I happily recommend your company to anyone in our community.

Great knowledge. Company that will walk you through the entire process and explain everything about the metals industry. Camille gave me a personalized class on the entire process start to completing my first buy. If you have certain items you're looking for they can find it at great prices. Try them. You will be pleased with the attention, knowledge an personal care.

Sean was very knowledgeable about investing in precious metals. He used his knowledge to educate me in a respectful way and made me feel at ease with the whole process of investing in precious metals. I would heartily recommend National Gold Group based on my experience with them. Everyone from Sean to the company executives were very professional and knowledgeable and helped me make the best investment possible.

Great communication between vendor and client. Customer service Second to none. Delivery got a little dynamic but adjustments were made and the goods were delivered. I would purchase PM's from this business again and recommend to others. With not a whole lot of vendors where I am located it is nice to find a reliable source of PM's and find such quality of a business.

I just recently Made my 1st Gold purchase with National Gold Group, via their agent Camille **. Yes, I was considerably anxious and uneasy having sent a fairly large sum with nothing more than a piece of paper in hand. Camille went out of her way to explain how the processed worked, and follow up with me on the status of my order almost daily. She was always professional, but yet very personable and did put me at ease. In the end, my order arrived early, and was exactly what I ordered. If you are a 1st time or seasoned gold investor and are looking at The National Gold Group, I would highly recommend you ask for Camille ** to assist you, as I am confident you will receive the same High Level service, professionalism and personal touch that she brought to the table with me.

Matthew ** is the executive that helped me thru the process, he is an empathic person, and I feel that He did care for me and my investment. Once We decided on the investment it only took a few weeks for the coins to get to me. Overall, a nice experience. Will keep doing business with them on the long run.

If you're searching for a dependable investment partner, I highly recommend National Gold Group. I had the pleasure of working with Camile and Pamela, who were both knowledgeable and professional. They took the time to answer my questions and provided me with all the necessary information to make informed investment decisions.

At first I was just curious about investing into gold so I requested some brochures on investing but I got Mike instead, which turned out to be a lot better than brochures. He put me in touch with Pamela who does a great job guiding people like me down the road to investing. Mike helped me chase away the second thoughts I was having and now I’m the proud owner of some silver. Some day down the line might be a little gold in the future with Mike and Pamela and everyone else help. You never know. THANK YOU EVERYONE.

With uncertainty of the direction the country & banking system. I wanted to make sure I had a stable future & I knew I wanted to purchase metals. Not knowing what I was doing I contacted National Gold Group. They Not only answered my questions but also educated me on them. I definitely would recommend National Gold Group to anyone wanting to stabilize their future.

Was very knowledgeable and informative on helping me make the right decision regarding my purchase. Their service and shipping was always kept me in the loop of the status of my order and was explained to me of any problems that occurred during my transactions with them. I will definitely use them again.

Norm L. Several companies claim to process IRA rollovers into precious metals IRAs. After much research, I chose National Gold Group. David ** and his knowledgeable team made the process clear and pleasant. Their honesty and professional but friendly service service was truly refreshing. I would definitely recommend National Gold Group to my friends and family.

My experience with National Gold Group was smooth and easy. David is a great guy. He is here to help you through the process. Pamala his assistant is excellent and very professional. I highly recommend National Gold Group. They will guide you in the right direction.

I was interested in investing in the precious metals market and I was introduced to Camille at National Gold Group and she was everything I could have asked for. She took time to educate me on all of my different options and I was the boss of my portfolio. I ended up buying platinum coins and my portfolio has grown in value. I highly recommend Camille at National Gold Group!

We have worked with Michael ** for over 8 months. We were originally his client at his previous employment. We felt so strongly about the quality service, education and attentiveness to our needs that we followed him from his prior employer (which took a bit of work!!). We could not be happier with his dedication to my husband and I, who are new to metals. In addition, we have found the staff, especially Lori, to be equally attentive and helpful. Thank you National Gold Group for helping us understand metals and the real value to our portfolio that they represent.

I recently purchased platinum coins through National Gold Group. David ** assisted me throughout the process. I am an experienced investor but have little knowledge of precious metals. David took the time and had the patience to educate me on the advantages and disadvantages of the various precious metals and especially on the various ways these can be held. With David’s guidance, I settled on purchasing platinum coins.

David ** was always prompt and happy to explain anything I didn't understand. As I am not very computer savvy he walked me thru the paperwork several times. LOL. David was able to find the metals I wanted and fairly quickly! Lori and Mathew on his team assisted me several times and were also very friendly, helpful and understanding. If anyone is looking for real and friendly service, I would look no further. Just give David a call!

The team at National Gold Group have consistently been highly competent and courteous. I would recommend to anyone seeking to add precious metals to their portfolio that they seek National Gold Group. Great customer service to walk you through the process that best meets your individual needs.

National Gold Group went over their limit to ensure my coins were received. They eventually sent them to my son as I was not in to sign for them. I did get the product when it was rerouted to my son's address.

David has been very helpful explaining all my options. He is very kind to call me back or text me back quickly when I ask him questions. He is very knowledgeable. I was clueless about precious metal IRA’s and after listening to David I feel more confident in my purchase choices.

I spoke with Mr. David of National Gold Group today. He was very knowledgeable about the industry. He helped me diversify my portfolio in a smart and effective way to serve both of my small businesses. I highly recommend National Gold Group, and again a special thank you to David for helping me to secure my financial future.

Hello, I hadn't bought any gold or silver before. Dave and Pam at NATIONAL GOLD GROUP explained all my options and made me feel comfortable with my purchase. I shopped around and National Gold Group had the best prices and they are a pleasure to work with.

David was outstanding to work with and had been in discussion with him for a year. He checked in at my convenience and never put pressure but always kept me informed of current market conditions and changes that could affect my purchase. I had huge life changes in the past year and he was so respectful and considerate during this time. He was so well informed and considered all of my personal concerns from an investment perspective. He truly takes the time to ensure you are comfortable with your decision to purchase precious metals and also understanding all of the options available. His handling of the transaction and all the details was outstanding.

Dave is FANTASTIC!!!! I'm so glad I chose to work with him at National Gold Group. He made it very easy, explaining everything step by step. The fact that he was transparent about fees, unlike others and very upfront; made me feel comfortable. I definitely recommend working with Dave and his team at National Gold Group!! Some of the best customer service I've received!

After speaking with Sonia, we knew that we were working not only with a great company but an extremely knowledgeable and trustworthy precious metals broker. No pressure, along with direct and precise answers to all of our questions. She broke down perfectly how precious metals fit in our investment strategy. If you're looking to protect your retirement account and invest in something with a valuable return I would without a doubt recommend placing your trust in National Gold Group to guide you along the way.

National Gold Group is a phenomenal company I deal with the lady named Sonia and all I can say is that they are so thorough at what they do they make sure that the customer is getting everything that they need. Up until the time your precious metals are sent to you they keep in touch with you at all times and most of all the customer service is phenomenal. I would definitely recommend this company to my family and friends.

I am giving this review to speak on the excellent service that the National Gold Group with Account Executive Matthew ** gave me in purchasing my Silver. This was my first purchase the process happen over a course of 7 months. I first contacted National Gold Group just to get some information about Gold and Silver. Mr. ** guided me to make my first purchase with patience, providing the information I needed and taking the time to make sure that I was well informed. Mr. ** answer my questions and helped me to build a strategy going forward in metal purchases. I am very satisfied with the National Gold Group and will be doing more transaction with them, thank you.

I couldn't be happier with my investment. Dave and Pam was extremely patient with me not making me feel as if they just wanted to make a sale. They are bringing you into a family. I highly recommend The Nation Gold Group if you want to invest in precious metals.

Purchased several times from them, very professional, call back on every occasion, very informative of what I want to purchase, am a first time investor, they guided me thru every aspect of being a gold investor, I have referred them to several of my friends and clients.

After speaking with several representatives from several other companies, it became clear that National Gold Group was the right company to work with. David does an excellent job of listening to the customer and gives great insight that has allowed us to create a game plan to help us achieve our goals. There was never any pressure to make purchases that are not in my best interest. Transparency is a key component of their customer service.

Working with David ** and all of his National Gold Group associates was very easy and informative. David thoroughly explained, in detail, all the questions I had regarding moving my old 401k into a precious metals IRA. They were professional and easy to deal with, I look forward to working with them again. I'll recommend National Gold Group to all my friends and anyone looking to shore up their portfolio with precious metals.

When I decided to look into purchasing Silver, I did some research online and found National Gold Group had raving reviews from their clients. So I decided to give them a call and see if they would be a good fit. My personal experience exceeded my expectations. They were very well organized and explained what would occur from start to finish. My account representative, David, was so helpful and patient - but honestly each individual I dealt with was friendly, outgoing and very professional. When the time came to make my purchase, I was given choices and explained in detail the advantages of each option that was offered to me. I would highly recommend National Gold Group to anyone looking to buy gold and silver. Very pleasant experience. Thank you!!

Matthew’s knowledge of precious metals has been extremely helpful. Matthew gave me the background of gold & silver, took his time explaining the process and answered all my questions. After talking with him during my initial meeting, I was so impressed I asked him to be my rep for all of my acquisitions and have been very happy with that decision.

These guys are great. If you want to have a no stress purchase. It was the 1st time and a lot of money for me and they helped me out and I will buy from them again. They were so nice I invited them both to my place for fishing.

I constantly hear advertisements by companies to buy gold. I always found a "hitch" or hidden charges. National Gold Group was referred by a colleague, and I decided to take the plunge. I could not have been more pleased with this company. Their professionalism exceeded my expectations. My agent David was extremely informative, and service was courteous and efficient. At every stage of the transaction, immediate follow-up was provided. Great company and great experience!!!

The team at National Gold is excellent. Superb client service. My experience with a staff member named Michael ** was great. He answered all my questions. New to the metals market, I did a lot of research beforehand as a potential investor. Michael was extremely knowledgeable in explaining what my ROI would look like. He laid out every detail of the investment process. I walked away clear about what would happen from making an initial investment into metals along with the shipping process. I would highly recommend Michael and his team to anyone looking to invest in metals.

These are really good people and have treated me more than fair on my last three transactions. I worked with David and Matt, they took time to go over all of my options thoroughly and without any pressure to buy. This is a great place to buy gold and silver.

I had very little experience in purchasing precious metals, but my online research of your company gave me confidence to contact National Gold Group. ** called me back in short order and I was very impressed with his knowledge of IRA transfers, how to purchase precious metals, and what would be best for my situation at present. NGG make this transaction very simple and easy. I can tell McGaughy truly cares for my wellbeing. McGaughy guided me through the simple process to reach my goals. Well done. I highly recommend McGaughy and National Gold Group to anyone who asks me about purchasing precious metals.

Matthew was very thorough in explaining and helping me understand precious metals strategies. I may have been told some of the information before, from another gold dealer, but he presented it in such a way that the information “registered,” and the visuals helped tremendously! His team of staff members are always helpful and very courteous too!

This was my first time looking to invest in precious metals and using National Gold Group was the best decision I could’ve ever made. I had a great experience! Dave was very helpful and knowledgeable, he really took the time to educate me, which for me was the most valuable part. He never pushed or hurried me along just to make a sale. He made sure I understood that this was a long-term investment and not a short-term investment. I would definitely recommend them!

National Gold Group provides so much value to me as an investor. I have purchased precious metals two times now. They made the process very simple and easy. Michael checks in with me every quarter to just stay in touch and make sure I am happy with my investments. Whenever I have any questions, Michael is always a call away. I'm happy that I picked National Gold Group and will continue investing with them!

The Team at National Gold Group is very knowledgeable about precious metals investing. David explained everything in terms that were easy to understand and did not pressure me into converting part of my traditional IRA to a precious metals IRA. He was very willing to educate me on my precious metal options. I converted 20% of my assets to Gold and Platinum and I am confident in my investment. The transaction was very simple. I would highly recommend working with the National Gold Group.

After much consideration I decided I wanted to buy gold and silver. As a complete novice I wanted to work with an established and reputable company. Naturally I had a lot of questions. I did some research online and contacted National Gold Group. I spoke with Michael, he took the time to answer my questions and explain the options available to me. After our discussion I felt comfortable enough to move forward and make my purchase. Michael was great in explaining all of it to me. My overall experience was very straight forward and easier than I thought. This was my first purchase, I have plans of buying more and National Gold Group will certainly be the firm I use for any future purchases. Thanks Michael.

I am new to investing in precious metals. Senior Account Executive Michael ** provided an education on types of investments and why they appreciate differently in value. I spoke with other companies, too, but they seemed more interested in telling me what they knew rather than helping me understand. I am investing personal, not retirement funds, which has different rules. I did not have a very large investment but Derek treated me respectfully and went out of his way to make sure I was taken care of. I may never be a large investor for National Gold Group, but I will be an investor for life.

Extremely reliable and trustworthy. My account manager Michael is always available to help with any questions or concerns I may have. Michael is very knowledgeable and provided me with all the information I needed to make appropriate decisions without any pressure. I appreciate the time he took to explain the process to me and how quick he worked to execute what I needed. Even after he continues to stay in touch, I look forward to working with Michael and National Gold Group for years to come.

I have to say I get a lot of cold calls from people in the gold and stock markets and dismiss most of them after a couple of minutes for various reasons. However, this call was different. Matthew was not only friendly but sincerely friendly, knowledgeable and very pleasant to talk to. I sensed he has a very positive aura about himself and wound up speaking to him for 20 minutes. Nothing was rushed, forced and no heavy sales pitch. Above all Matt had an extensive knowledge as to what he was speaking about. I enjoyed the discussing the possibilities using precious metals to perhaps fund my retirement. I highly recommend Matthew ** and look forward to seeing where this goes.

This is the best place to buy coins of all types! Everyone here is knowledgeable and extremely helpful-whether you are buying, selling or just looking for information. David, especially, is awesome. He has a great personality, is personable and friendly-and he’s been able to answer each and every question I have! Their prices are excellent, inventory is great-and if they don’t have it right then, they can get it!

David helped me roll over my 401k into silver and gold. He was hands on the entire process, from beginning to end, and is extremely thorough in explaining all of the fees. After speaking with 3 other companies, I chose to work with David because he put me at ease with his honesty, transparency, and thoughtfulness. He even checks back every month to give me market updates and to say hello. He’s very personable and I have complete trust in referring my friends and family. Thank you!

National Gold Group delivers on their promises, and in today's world that's not common. I wish our government would operate like National Gold Group, we would be in a lot better shape now and in the future!

My husband and I were looking at a Gold IRA which was a new concept for us, totally unfamiliar with the whole process. Matthew took the time to educate us on the history, value, risks, and the complete process from start to finish. Matthew did a fantastic job of presenting metal options and there was zero pressure. I can highly recommend National Gold Group and Matthew for all your precious metal needs.