National Gold Group Reviews

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Edited by: Jon Bortin

About National Gold Group

National Gold Group works with customers to help them diversify their investment portfolios with precious metal IRAs. The company sells gold, silver, platinum and palladium — all IRS-approved metals — and has a minimum investment of $10,000. National Gold Group both buys and sells precious metals, which helps it alert clients when it might be time to reposition their investments.

Pros
  • Sells all IRS-approved precious metals
  • Buys and sells precious metals
  • Sells collectible precious metals
Cons
  • $10,000 minimum investment

National Gold Group Reviews

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    Page 2 Reviews 10 - 40
    Verified purchase
    StaffRatesValue

    Reviewed July 26, 2024

    I recently completed work with David ** at National Gold Group to switch out my gold and silver coins for my Metal backed IRA. David was very informative and patient. He walked me through the process and explained everything to me to my satisfaction. I think this company has the customer's best interests at heart and works hard to get the customer's best value for their money.

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    Verified purchase
    Staff

    Reviewed June 27, 2024

    This has been the second transaction I have done with David at National Gold Group. In both cases he was a tremendous help in assisting me getting out of a situation with investment coins and into a better position with gold and sliver. I wish that I had used this company when I first started investing. He has my trust and loyalty. When I recover from this set back, as Arnie said, "I'll be back"

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    National Gold Group
    Response from National Gold Group

    Thank you John, it has been great to work with you and help you to streamline your precious metals portfolio.

    Verified purchase
    Staff

    Reviewed June 19, 2024

    My family is very grateful to Cody ** and his team! Cody provided all the guidance we needed to make an informed decision. The process for making our first investment was also clearly outlined. Cody provided guidance every step of the way. Will definitely recommend National Gold Group to family & friends! Thank you!

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    National Gold Group
    Response from National Gold Group

    Thank you Marcia, it was a pleasure working with you. Thank you for choosing National Gold Group.

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed June 13, 2024

    Matthew **, took his time to explained to me in detail the background on gold and silver. I was very enlighten by his knowledge and want him to be my first purchase representative. I was looking for quick information to buy some gold and silver and I think he is the best rep to deal with. Awesome personality and very friendly guy. The company's prices are very fair. I will be purchasing more coins very soon.

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    National Gold Group
    Response from National Gold Group

    Thank you Reyes for the great feedback. It was a pleasure working with you, and we look forward to a long and prosperous relationship.

    Verified purchase
    Staff

    Reviewed May 25, 2024

    The team is outstanding as Human beings, willing to help you out. Josef, Pamala and Cody complement each other in so many ways in their vocation. They are who l worked with. I would bet the others on team are at the same level. Would recommend National Gold Group (way to go).

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    National Gold Group
    Response from National Gold Group

    Thank you for the great review Joseph. We really appreciate being able to help you with your precious metal investments.

    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed May 16, 2024

    Good customer service, honest & informative- well pleased. Thank you. Trustworthy. Michael M. Excellent in helping me with decision making. Order came with what was ordered and expected. Gold, silver and platinum. Expect to do business with my IRA. Looking forward to my diversified. Looking forward to telling all my friends and family of my success with my portfolio and security of my strategy.

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    National Gold Group
    Response from National Gold Group

    Thank you for allowing us the opportunity to earn your business Janet!

    Verified purchase
    Staff

    Reviewed May 7, 2024

    Fantastic experience overall! From the first conversation with National Gold Group rep Camille to the receiving of the previous metals, nothing but great customer care. There are many good things I could say about this company, ultimately they have earned my trust and I highly recommend them. Will definitely utilize their services in the future!

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    National Gold Group
    Response from National Gold Group

    Thank you so much for the review Ron! So glad you gave us the opportunity to earn your business. We look forward to a long and prosperous relationship.

    Verified purchase
    Staff

    Reviewed May 3, 2024

    Michael ** and Pam ** were absolutely wonderful to work with. They walked me through the process of setting up my Gold IRA and were both very professional and efficient. I would highly recommend using the National Gold Group for your investments! The whole process did not take as much time as I thought it would and was very easy to set up.

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    National Gold Group
    Response from National Gold Group

    Thank you Lisa, we really enjoyed working with you. Mike & Pam have said nothing but GREAT things about what a great client you are.

    Verified purchase
    Staff

    Reviewed April 26, 2024

    It was such an easy transition for me. They took care of everything to roll over my traditional IRA into my gold and silver IRA lovely people I worked with would definitely recommend, such friendly and informed people helping me. They were very concerned with what I needed and what I expected for my future and investing in this IRA help suggest what would work for me, what would give me the best return and wanted me to feel comfortable with my choices. They were very concerned how I felt, which was very nice to get that personal attention.

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    National Gold Group
    Response from National Gold Group

    Thank you for the kind words Julie. It was a pleasure to work with you on your precious metals investments.

    Verified purchase
    Staff

    Reviewed April 24, 2024

    The folks at NGG were outstanding to work with. Matthew ** is a wealth of knowledge, patient and professional. He gave me the information that I needed to informed decisions and guided me through the process and made my precious metal buying experience, truly a pleasure. I would highly recommend this company for all your investment services. Thank you Matthew.

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    National Gold Group
    Response from National Gold Group

    Thank you James, it was a real pleasure working with you.

    Verified purchase
    Customer ServiceStaffRates

    Reviewed April 22, 2024

    I was interested in purchasing some gold and silver and came across National Gold Group. Agent, Matthew ** reached out to me. As a first time customer, I must admit I was apprehensive in the dynamics of making a purchase. Matthew was very patient, courteous and understanding with me. We actually spoke a few times (he also sent me literature to read over) before I was confident and assured in making my first purchase. Matthew kept in touch throughout the whole process until I had secured my Precious Metals. From buying to me receiving was a mere 8 days or so, which was faster than I expected. I feel confident that I could call Matthew at any time with any question and he would be there to answer me. You will only be a 1st time buyer once and I'm hoping to repeat this gratifying process again.

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    National Gold Group
    Response from National Gold Group

    Matthew speaks highly of you, and enjoyed working with you John. Thank you for giving us the opportunity to earn your business.

    TechStaff

    Reviewed April 19, 2024

    Cody Bray and Pam ** were awesome to help me get this done. Thank you for the great service! Pam was really helpful with getting everything authorized with my current pension provider. The transfer was made easily as a result. Cody helped me pick out my coins. Overall great experience and great service.

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    National Gold Group
    Response from National Gold Group

    Thank you Renee, Cody speaks very highly of you. Thank you for allowing him to offer insights and suggestions.

    Verified purchase
    Customer ServiceSales & MarketingStaffHonesty & Transparency

    Reviewed April 19, 2024

    Let me start by saying when I set out to find a way to protect the money I had been saving by investing in gold, I wanted to go through the most reliable company I could find. I found that NATIONAL GOLD GROUP was going to make sure that, I being new to all this would be protected in my investments. I dealt with Matt (Matthew **}. I call him Matt because he treats me as a friend and I him.

    To start out, I spent about three months looking for a company. Most of the other companies I spoke with, I felt were a bit pushy want me to jump right in, they called me several times trying to get me to hurry up and invest the way they put it was (there's no time to waste) this made me step back because to me I was looking at investing all my savings something I did not want to jump blindly into. Now back to Matt. He wasn't pushy, what he was, was patient, understanding, helpful and kind.

    I felt like NATIONAL GOLD GROUP wanted me to feel comfortable in my investing, that was done by Matt because he took time to teach me about what I was about to do. So NATIONAL GOLD GROUP isn't just out to make a sale, they are building a family of investors through good, honest, business practices. That Is why I recommend NATIONAL GOLD GROUP. I think everyone should at least talk with them. It can't hurt, but I think you'll like what you hear. They are great people every last one of them. It sure was nice to find a company with Integrity. Thanks, NGG. Thanks for reading about my experience with NATIONAL GOLD GROUP. Thank you.

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    National Gold Group
    Response from National Gold Group

    Thank you for allowing us to help you with your Precious Metals investments. it was a pleasure woking with you Charles. We look forward to a long and prosperous relationship.

    Verified purchase
    Staff

    Reviewed April 4, 2024

    It took David ** almost a year to get me to finally take the time and talk with him. He never gave up on me and I'm so happy he didn't! Pamela is a great help with anything you need or questions you have as well. I couldn't be more pleased with the outcome.

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    Verified purchase
    Sales & MarketingPriceRates

    Reviewed Feb. 29, 2024

    I was contacted by National Gold Group as I had been looking online for the current price of Gold. I am already invested with another gold broker. David at National Gold reviewed my current investments. He gave me some recommendations with in my current investments, and did not pressure me to move my investment to National. Going forward I would not hesitate to invest with National Gold.

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    National Gold Group
    Response from National Gold Group

    Thank you Kate for the kind words. We’re always here to help, regardless of whether or not your purchased precious metals through NGG!

    Verified purchase
    Staff

    Reviewed Feb. 26, 2024

    David with National Gold Group was extremely helpful with walking me through the process of purchasing a metals IRA for the first time. He took time to find what was important to me and gave solid advice for how I wanted to proceed. I would recommend David and National Gold Group to family and friends.

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    Verified purchase

    Reviewed Nov. 22, 2023

    Thanks to Cody Bray I now have a secure IRA backed by precious metals. Transferring my IRA was easy. Cody made great recommendations and kept in touch the whole way. He was very easy to contact. Thanks Cody. Hope to do more business in the near future with you and your company

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    National Gold Group
    Response from National Gold Group

    Thank you for choosing National Gold Group Steve. It's been a pleasure to work with you on your Precious Metals investments.

    Verified purchase
    StaffFollow-Through

    Reviewed Nov. 21, 2023

    Matthew was great to work with and I would purchase from him again in the future. Very professional in the way he conducted my transactions. Very happy with my purchase. He discussed my options with me prior to the purchase and followed through after the purchase. I would recommend this company to my friends and family.

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    National Gold Group
    Response from National Gold Group

    Thank you for choosing National Gold Group. We appreciate the opportunity to earn your business.

    Verified purchase
    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed Nov. 15, 2023

    I can honestly say Cody and Pamela made the transition into precious metal investment very easy and painless. They explained each step in easy to understand steps. Thank you both!! The IRA I've wanted and didn't know how to proceed was done quickly and with almost no delay. Thanks again NGG.

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    National Gold Group
    Response from National Gold Group

    Thank you Christopher, it was a pleasure working with you. We look forward to a long and prosperous relationship.

    PricePunctuality & SpeedStaff

    Reviewed Oct. 2, 2023

    I am very pleased with my experience investing through National Gold Group. I found Jace, my representative, to be friendly, courteous, and knowledgeable during the entire process. I didn't know anything when I first started but I was able to quickly get my questions answered, my concerns addressed, and I seriously recommend them to anyone seeking to add gold to their portfolio. The education alone is worth it, and the helpfulness of the people make the process seamless.

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    Verified purchase
    Staff

    Reviewed Oct. 1, 2023

    I was a first time investor in precious metals and Amber was a joy to work with! She showed genuine concern for my needs and answered the many questions I had throughout the process. Everything was very smooth and easier than I expected. I appreciated the information on different metals and I came away feeling confident in my decision. Amber was with me every step of the way and genuinely cared. You’re in good hands!

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    Verified purchase
    Transparency

    Reviewed Sept. 29, 2023

    I am more than satisfied with my experience at National Gold Group. Josef addressed and answered all of my questions with clear explanations. He made whole process smooth and stress free without ever making me feel uncomfortable. Without a doubt I know that when I purchase precious metals in the future, it will be with Josef and National Gold Group.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Sept. 22, 2023

    I am very pleased with the services and Staff at the National Gold Group. I would highly recommend Both Cody **, who was my first contact. He filled me in on the entire process and got the ball rolling. And Matthew **, who walked me through my Precious Metals purchases. He's very knowledgeable and knows the markets and was able to get me exactly what I wanted! Also, a big thumbs up to Pamela ** at Strata IRA. She got my IRA set up got the roll-over through very smoothly and quickly. Great bunch of people to work with. P. S. I also like the financial news and updates I Receive in my Email!

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    Verified purchase
    Staff

    Reviewed Sept. 18, 2023

    I just want to start by saying that it was such a pleasure working with Josef. I was very unsure about investing such a large amount of money in a process that I’m not too informed in. However, while working with Josef he was sure to address all my concerns and questions while also educating me on all aspects of precious metals. Without a doubt, I’ll be recommending National Gold Group to anyone looking to make future investments!

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    National Gold Group
    Response from National Gold Group

    Thank you for choosing National Gold Group Kyle. We look forward to a long and prosperous relationship.

    Verified purchase
    Staff

    Reviewed Sept. 9, 2023

    I was very pleased with National Gold Group. Cody answered all of my questions and helped me throughout the process. I was thankful for his guidance because I have never dealt with precious metals before. I will recommend them to my friends and I hope to do more business with them in the future.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 29, 2023

    Staff took the time to answer all my questions and show a lot of patience with me as I decided on my purchase. They returned calls in a timely manner and always had a pleasant and professional demeanor. The knowledge give me a "warm and fuzzy feeling" as to the metals I purchased.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 11, 2023

    National Gold Group maintains core values of integrity, respect, accountability, teamwork and excellence. They are dedicated professionals that delivers results for their team members. Their consistent growth and longevity are my prime reason for joining their team and investing for my family's future with National Gold Group. Michael **, Senior Account Executive, is my mentor in investing in the gold/silver precious metals market. He has provided his expertise every step of the way. It is my pleasure to highly recommend National Gold Group to any investor considering the precious metals market.

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    National Gold Group
    Response from National Gold Group

    Thank you for choosing National Gold Group David, it’s been a pleasure to work with you.

    Verified purchase
    Staff

    Reviewed Aug. 3, 2023

    After much research I picked National Gold. Trustworthy, easy to work with and highly informative. First they educated me about the different choices of metals, then they helped me purchase the best choice for me. I'm grateful to Matt for all his hard work and education of me in these investments. Thank you National Gold.

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    National Gold Group
    Response from National Gold Group

    Thank you Deborah, it was a pleasure working with you. Thank you for allowing National Gold to earn your business.

    Verified purchase

    Reviewed Aug. 1, 2023

    Thank you Camilla for being so supportive, answering questions, and taking time to explain different ways to invest in medals!!! We appreciated your time and knowledge!!! We are telling family, Friends, coworkers and anyone wanting to invest in medals about you!!! Camilla made us feel good and suggested Gold to fit Us!!! Thank you Camilla.

    Carolyn n Dale

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    National Gold Group
    Response from National Gold Group

    Thank you Carolyn, it has been a pleasure to work with you.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 29, 2023

    Being a beginning inventor, I was very skeptical whether or not to buy precious metals as an investment option. Calling National Gold Group and speaking with Micheal, gave me the updated information on the current status of our economy and the devaluation of the American dollar which showed why this was the best opportunity to buy these metals. Not only did Michael educate me on why gold and other metals are good investments he also helped with the process of transferring my IRA into these metals, Michael also showed the upcoming values of these metals in a 5 year pace. The service and patience that Micheal had with me for my questions on information that he gave and in the step by step process of transferring over my IRA into an investment, certified my long term partnership with Micheal and the national gold group. If you're someone looking for a long term investment, I highly recommend looking into this group.

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    National Gold Group
    Response from National Gold Group

    Mr. Adams, it's been a pleasure working with you. Thank you for choosing National Gold Group.

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    National Gold Group Company Information

    Company Name:
    National Gold Group
    Website:
    nationalgoldgroup.com