M&T Bank

M&T Bank

 3.7/5 (518 reviews)
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Overall Rating3.7 out of 5
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About M&T Bank

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M&T Bank is a financial services company with a variety of personal and business banking solutions, including checking and savings accounts, loans and credit cards. With more than 1,000 branches and 2,200 ATMs in the Mid-Atlantic states, M&T Bank is best suited for those looking for a local banking experience. While its savings accounts have low interest rates, its promotional certificates of deposit (CDs) are a great way to lock in a competitive rate.

Pros & Cons


  • Variety of personal and business banking solutions
  • Promotional CDs with competitive rates
  • Multiple credit cards with no annual fee


  • Limited service area
  • Below-average interest rates
  • Monthly fees on most accounts

Bottom Line

M&T Bank offers a range of personal and business banking solutions but has low-interest rates and monthly fees on most accounts. One exception is its promotional CDs, which have competitive rates.

Top M&T Bank Reviews

Rated with 5 stars

I have been with this bank for 7 years and never had any problems. About 4 years ago I had an overdraft and this bank did not charge me overdraft fee because the deposit had made ...

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Rated with 5 stars

Easy process. Always someone knowledgeable to talk to. When I wanted to draft my full payment in half they made it very easy. Overall easy to do mortgage business with them. I als...

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What is M&T Bank?

M&T Bank is a regional bank headquartered in Buffalo, New York, that provides personal and commercial banking services, including checking and savings accounts, loans, mortgages and investment services. With more than 1,000 branches and 2,200 ATMs across the Mid-Atlantic and Northeastern regions of the U.S., M&T Bank is one of the largest banks in the nation.

M&T Bank has branches in these states:

  • Connecticut
  • Delaware
  • Florida
  • Maine
  • Maryland
  • Massachusetts
  • New Hampshire
  • New Jersey
  • New York
  • Pennsylvania
  • Rhode Island
  • Vermont
  • Virginia
  • Washington, D.C.
  • West Virginia

How does M&T Bank work?

If you live in M&T Bank's service area, you may enjoy convenient access to branches and ATMs. But if you frequently travel outside of the region, you may have limited banking options.

M&T Bank has online and mobile banking services, but its digital offerings may not be as advanced or robust as some larger national banks. Its mobile banking app has a 2.5-star rating in the Google Play Store and a 4.9-star rating in the Apple App store.

You can open most M&T Bank accounts online. Customer service is available daily by phone, and you can visit a branch if you need in-person support.

M&T Bank products and services

With M&T Bank, you’ll get these financial products:

M&T Bank has several checking account options, including EZChoice Checking, MyChoice Plus and MyChoice Premium.
  • EZChoice has no monthly maintenance fees but lacks some features.
  • MyChoice Plus is an interest-bearing account with additional benefits like discounts on personal loan rates.
  • MyChoice Premium is also interest-bearing and offers the most features, including no incoming wires transfer fees, discounts on safety deposit boxes, discounts on loans and other waived fees.
  • MyWay Banking is a checkless account that’s ideal for those who want to avoid overdraft fees altogether.
M&T Bank has various savings accounts, including MyChoice Money Market, Relationship Savings and Starter Savings. However, all have low interest rates and monthly fees.
  • MyChoice Money Market comes with a checkbook and tiered interest rates, so the more you save, the more you earn.
  • Relationship Savings has no monthly fee with a linked M&T checking account.
  • M&T Starter Savings is designed for kids and teens under age 18 and has no monthly fee or minimum balance requirement.
While most M&T savings products have low interest rates, its promotional CDs are a great way to lock in a competitive rate. Promotional CDs come with 12- and 18-month terms and earn 3.00% APY at publishing. Unlock a higher 4.00% APY with a qualifying M&T checking account. These accounts require a $1,000 minimum deposit, and most must be opened at a branch location.
M&T Bank has a loan for almost any need, from mortgages and home equity lines of credit to student loans and auto loans. Its site also features mortgage calculators and resources for repayment assistance.
With M&T, you’ll find several credit cards, all with no annual fee.
  • M&T Visa Signature Credit Card earns unlimited 1.5% cash back on every purchase.
  • M&T Visa Credit Card with Rewards earns points on all purchases, with no earning cap.
  • M&T Visa Credit Card offers a lower interest rate than the other cards.
  • M&T Secured Credit Card is designed for those trying to rebuild or establish their credit.
M&T Bank’s business products include checking accounts, loans, credit cards and cash management solutions.

Its business checking accounts range from basic to premium, while its loans include term loans, lines of credit and U.S. Small Business Administration (SBA) loans. M&T's cash management solutions provide tools for managing cash flow, payroll and merchant services, among others.

M&T Bank fees

M&T Bank’s EZChoice checking account is free, but other checking accounts have monthly fees ranging from $4.95 to $24.95.

Aside from its student checking account, savings account fees range from $7.50 to $15.

You can waive any monthly fee by meeting certain account activities or by maintaining a minimum balance. You can avoid overdrafts by opening a MyWay Banking account.

M&T Bank also has these common bank fees:

  • $15 for overdrafts of $5 or more
  • $8 for overdraft protection transfers from another checking account
  • $3 for non-network ATMs in the U.S.
  • $5 or 3% for international ATMs, whichever is greater
  • $0.50 or 3% for foreign transaction fees, whichever is greater
  • $50 if you close your account within 180 days of opening
  • $16 for incoming wires
  • $32 for outgoing domestic wires
  • $75 for outgoing international wires

M&T Bank FAQ

Does M&T Bank use Zelle or another payment service?

Yes, M&T Bank uses Zelle as a payment service so customers can send and receive money easily. You can initiate a Zelle transfer in the M&T Bank mobile app.

Can I open an account at M&T Bank if I have bad credit?

It depends on the type of account you’re opening, but it’s likely that you can bank with M&T even if you have bad credit. Its MyWay Banking account is for customers with a poor banking history, and its secured credit card is for those trying to rebuild credit.

Where is M&T Bank available?

M&T is available to residents in these states: Connecticut, Delaware, Florida, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C. and West Virginia.

What are M&T Bank's hours of operation?

M&T Bank branch hours vary by location, but many branches are open weekdays during regular business hours. You can find specific hours for your local branch on M&T Bank's website.

Is M&T Bank legit?

M&T Bank is a legitimate financial services company that provides a breadth of personal and business banking solutions, including checking and savings accounts, loans, credit cards and cash management services.

Overall, it can be a solid choice if you live in M&T’s service area and value branch access and personalized customer service. However, if lower banking fees and higher yields are what you’re after, you might find better options with an online institution.

M&T Bank Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: May 26, 2023

A day ago. NEW. I deposited a check with this bank for my closing for my new home that was gifted to me by my mother. This check has been in hold since 5/13. An official check from Chase!. They blocked my account so all my bill pay bounced back and now my car insurance had canceled. This bank is racist. They think I'm a thief when I'm just trying to purchase a home.

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Rated with 1 star
Verified Reviewer
Original review: May 19, 2023

Called Customer Service to verify the routing number for a wire transfer. This is a general question. Some banks have a routing numbers for their checking/savings accounts and a completely different routing number for wire transfers. Rep refused to give me the routing number.

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    Rated with 1 star
    Verified Reviewer
    Original review: May 16, 2023

    My loan was transferred them! Horrible experience so far! I hate this. I’ve had to call them 3 different times to have an analysis done because my payment increased when they took over my mortgage! 3 different times for something so simple. I’ve spoken to about 7 people and no one has any answers as to why my payment increased and is a different amount monthly! I keep getting the run around! Incompetence!

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    Rated with 1 star
    Verified Reviewer
    Original review: April 20, 2023

    Would like to say mandtbank is a horrible bank to deal with went to Golden mile in frederick md would to put my check in as cash wouldn't let me. Knowing I could I have had so many problems with mandtbank. It's horrible worst bank to deal with closing out your debt card and not even telling you horrible customer service. If you deal with mandtbank close out your account

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    Rated with 1 star
    Verified Reviewer
    Original review: April 1, 2023

    Terrible service from this bank/lender. The customer service lied to me repeatedly almost every single time I had to call them. Upon paying off our loan, even after the final payment was taken from my bank, M&T refused to give me any sort of proof of payoff. My access to the app and the website was removed "because the account was closed". Yet they refused to email me any proof of payoff. I was in the process of buying a new RV and trading the old one (we just paid off) in, and M&T made me wait 10 business days before they would snail-mail my proof of payoff. Then an issue that was partially my fault, I had forgotten to cancel my auto-pay from my bank. So after payoff, an additional payment was accidentally sent to M&T through ACH.

    I called M&T immediately, they said I had to wait until the payment cleared. Once it cleared, I called back. I asked them to send that payment back through ACH. The representative said they would do what they could. A week later, no refund, so I called back. I was then informed that they usually send any kind of refund back through snail mail, but would check to see if it could be sent back through ACH seeing that is how they received it. They put me on hold for a few minutes. When they returned they said they could do it by ACH and that I should have it in a few days.

    A week and a half later, still no refund. I called again. This time they said there was some sort of misunderstanding and that the ACH was processed that morning, and that I should have it in 3 days. 5 days later, I called my bank to see if it was pending. My bank saw nothing. I called M&T again. This time they told me that they don't send refunds by ACH and that a paper check was mailed out 2 days ago. Today I finally got a refund check. Almost a month after the initial call for a refund. And the check is dated the day of the final phone call. Avoid this dishonest lender!

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    Rated with 1 star
    Verified Reviewer
    Original review: March 26, 2023

    DO NOT TRUST THIS BANK!! My PERSONAL and SECURED information was taken by M&T Bank employees (Genesee St, Utica, NY) and used for their personal gain. I have the proof and I’ve contacted M&T Bank twice to file a formal complaint and request an investigation. It has been a week already and NO ONE has even attempted to contact me regarding this matter.

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    Rated with 1 star
    Verified Reviewer
    Original review: March 23, 2023

    Do Not. I repeat … DO NOT BANK WITH THIS COMPANY! Ever since they have taking over People's United Bank it has been nothing but issues! Problems retrieving money, the tellers are all unprofessional and very rude! Take your money out and run!!!!

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 22, 2023

    Unhappy with customer service. Local bank unable to help resolve in person, so you have to call to ask why they offer no interest on money left in checking account, yet they charge $2/month for paper statement. They insist I do banking online, which is fine, but I like paper statement. Was a faithful People's customer for 23 years, and could always talk to a real person.

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    Rated with 1 star
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    Verified Reviewer
    Original review: Feb. 3, 2023

    Will transfer you ten 10 and yet will not get any help - ** customer service. Hung up on me. Done with it. Worst bank. People in United bank was the best!! Will definitely be switching my bank. No longer want any service with them.

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 25, 2023

    For the past several months, M&T has declined several of my debit card purchases for no reason. There is obviously a system issue that needs to be resolved, and this is extremely frustrating when trying to use debit cards. I have lost out on purchases, sales, tickets, etc due to this issue. I have filed multiple complaints with their fraud dept with no resolutions and future declined purchases. Unacceptable, and I will be changing banks as soon as I am able. Super frustrating since I’ve had them for years, and have several auto-deductions and direct deposit with them, but this is getting ridiculous.

    5 people found this review helpful
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    M&T Bank Company Information

    Company Name:
    M&T Bank