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Lendmark Financial

Lendmark Financial
Overall Satisfaction Rating 1.31/5
  • 5 stars
    5
  • 4 stars
    2
  • 3 stars
    2
  • 2 stars
    6
  • 1 stars
    102
Based on 117 ratings

This company is not yet accredited. See reviews below to learn more or submit your own review.

Lendmark Financial Services offers financial solutions such as debt consolidation, financing and secured or unsecured loans. The company has some services available online, but its local branches provide a full range of services. To find out more about Lendmark Financial’s loans, rates and terms, visit the company’s website.

BOTTOM LINE

Lendmark Financial Services offers personal loans, auto financing and debt consolidation. It advertises fixed rates and terms, but the website doesn’t provide details. Contact a branch for specific information.

PROS

  • Fixed payments and rates
  • More than 300 local branches
  • Pay online or using mobile app

CONS

  • Must contact representative for terms
  • Lack of information on website

Top Lendmark Financial Reviews We Found

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Rated with 5 stars
Verified Reviewer

We have been more than comfortable with the assistance of the Branch Manager, Sarah F ** and office staff in Santee. The unexpected financial crisis, we need money and they solved it. … I would recommend and have recommended my friends to Lendmark.

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Rated with 5 stars
profile pic of the author
Verified Reviewer

I am on my third loan with Lendmark… I was in and out within the hour with check in hand. I make my payments on time and pay extra most of the time… I would highly recommend them especially the Battlefield branch in Chesapeake VA branch.

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    What is Lendmark?

    Lendmark Financial Services is a finance service that helps people with less than optimal credit. The company offers personal loans, auto loans and debt consolidation. Lendmark finds the best loan for your situation, whether you need funds for medical care, a vacation, monthly bills or home renovations.

    The company also helps with auto financing, whether the vehicle is new or used. If you’re carrying high interest debt with multiple creditors, Lendmark helps consolidate it into a single monthly payment. Loans have fixed terms, rates and payments that vary based on your financial and credit profile.

    How does Lendmark Financial work?

    You can apply for loans from Lendmark Financial online. If you’re approved, you must go to a branch to sign paperwork and receive your money.

    Once you have your loan, you can make payments online, at any branch or using the company’s mobile app. Lendmark Financial accepts cash, personal or cashier's checks, money orders and debit cards. The company allows prepayment on your loan, so you can pay more than the monthly minimum.

    Lendmark interest rates

    Lendmark Financial does not provide interest rates on the website. To get an idea of your interest rate, monthly payment and other information, fill out the form on its website or contact a company representative directly. Lendmark’s loan amounts range from $500 to $25,000, though any loan of more than $8,000 requires collateral.

    Lendmark Financial Services FAQ

    Does Lendmark check credit?
    Yes, Lendmark checks credit. It also reports monthly to Equifax, Experian and TransUnion.
    Is it easy to get a loan through Lendmark?
    Lendmark advertises a simple process to apply for a loan. Customers fill out an online form and must visit their local branch to sign documents and receive money if approved.
    Who owns Lendmark Financial Services?
    First Liberty Bank initially owned Lendmark. First Liberty and its subsidiaries were acquired by Branch Banking & Trust Company in 2000. In 2013, BB&T sold Lendmark to a private equity firm, the Blackstone Group, in New York.
    How do I pay my Lendmark bill online?
    Lendmark allows customers to pay online. Payment can be made through the company’s website or the mobile app.
    How much can you borrow from Lendmark?
    Minimum loan sizes vary depending on location. The maximum unsecured loan available is $8,000. Customers can receive higher loans, but Lendmark requires collateral for loans of that amount.
    Can Lendmark garnish wages?
    Lendmark may be able to garnish wages. This will only be the case if it wins a lawsuit against you and gets a court order. The amount varies based on your state laws.

    Is Lendmark Financial legit?

    While the company offers fixed rates and terms, Lendmark Financial’s lack of transparency regarding the financial terms of its loans makes it difficult for customers to know if this company is right for them. Before deciding whether you want to pursue a loan with Lendmark Financial, make sure you contact a branch and discuss your needs with a representative directly to better understand what Lendmark Financial can offer you.

    Lendmark Financial Reviews

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    How do I know I can trust these reviews about Lendmark Financial?
    How do I know I can trust these reviews about Lendmark Financial?
    • 2,472,940 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.

    For more information about reviews on ConsumerAffairs.com please visit our FAQ.

    Page 1 Reviews 0 - 10
    Rated with 5 stars
    Verified Reviewer
    Original review: July 9, 2020

    We have been more than comfortable with the assistance of the Branch Manager, Sarah F ** and office staff in Santee. The unexpected financial crisis, we need money and they solved it for one days. We had very busy days, with reminders from the staff, I send bank statement. We visited office received quick and accurate information, signed agreements and got check in same day till 5 pm. I would recommend and have recommended my friends to Lendmark.

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    Rated with 5 stars
    Verified Reviewer
    Original review: May 27, 2020

    From the very first time of applying for a loan online and going into the Waldorf office, I have been more comfortable with the assistance of the Branch Manager, Jamella **. The unexpected financial crisis, I was very hesitant with going thru this process. With the patience and reminders from the staff, I have updated my account. I have contacted the office and emailed and received quick and accurate information. I would recommend and have recommended my family and friends to Lendmark (Waldorf office).

    3 people found this review helpful

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      Rated with 4 stars
      Verified Reviewer
      Original review: Feb. 23, 2020

      I have had no Moro lens with Lendmark in the Tempe/Phoenix area. I have not had any issues with calls. I’ve had talk loans and paid them off. My last loan I refinanced with them and it was easy. Only took about 30 minutes and everyone was professional, nice and friendly. I can only speak about the Elliott are location that I go to but they are great.

      3 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: Dec. 27, 2019

      I've had a loan with Lendmark since 2017 paid loan down twice and just refinanced 2 days before Christmas. I've had no problems to date with calling because my payments are made on time, I value my credit. Not sure why they would call if payments are made on time ... I'm disabled and didn't have a problems with my loan but of course I, did have a cosigner even though my credit is good. Thanks Lendmark.

      7 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Sept. 25, 2020

      Easy to get a loan, and qualified for more than other companies, but I should have known it was too good to be true. They gladly say there's 10 day grace period on payments, but call to harass you every day, and threaten garnishment. No heart for death in family, or hard times. Rude management. Be aware interest is added DAILY, and you pay it first.. They don't tell you upfront that if you pay in your grace period, your extra interest (fine?) can take your entire payment leaving you further behind. No heart at all. Predatory lender, would not recommend to an enemy.

      Be the first one to find this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Sept. 19, 2020

      I had a two year loan that I paid off in seven months. The account was closed and paid in full on September 1st. On September 14th an unauthorized payment was taken from my bank account after the account at Lendmark Financial was closed. On the 14th when I inquired about it for two days their representatives did not know why the payment was taken out. Then on day three explain that IT said the August 29th payment was not taken from my acc't. Now, when I called in on the first of September to pay and close my account I was given my balance and my payoff amount. I paid it off which should have included the August unpaid balance that they neglected to take out. So how in the hell 13 days after the account was paid in full and closed can they go back and take the August payment out of my bank account on Sept 14th? Never again!

      Be the first one to find this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Sept. 5, 2020

      Believe the negative reviews about this company. I am living it. They have me paying 36% interest on a 5500 dollar auto loan which is going to cost me about 12 grand if I don’t pay off early. They are always trying to hide everything from you even in your monthly statements. Granted my credit is not the best but that does not mean I deserve to get taken for a ride by this company. None of us deserve it.

      3 people found this review helpful
      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Sept. 2, 2020

      Had a loan through Lendmark that was paid off completely and on time. Instead of showing on my credit report that the account was "paid off" they reported it as being "closed" which dropped my credit score by 19 points. Any loan, credit card or any type of line of credit that shows "closed" negatively impacts your credit score. No other lending company that I've researched reports this way...only Lendmark. I have filed several complaints through their website with no response. Lending companies are there to help build credit if you follow their payback guidelines. Not Lendmark! Stay away from them if you want better credit instead of worse!!!

      2 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Aug. 6, 2020

      I contacted the branch in Charlotte, North Carolina on Concord Mills Blvd. I spoke to a person named Fredrika ** who initially set everything up over the phone. I went to the branch to sign the necessary papers and collect the check. When I got there, she gave me the documents to sign. She wanted me to sign up for automatic payments, which I did not want to do. She stated that’s their preferred method to collect payments. Again, I stated I did not want to do that. She seemed to have gotten an attitude about me declining and then mentioned signing for some insurance that would cover the loan if I could not pay it back. I asked her if this was free and she replied, “It comes with the loan”. I then stated, “So it’s included in the $8000 loan?”, to which she replied, “Yes”. So I foolishly signed it, not reading over it carefully. Then she gave me another document to sign that offered roadside assistance, which I also did not want.

      She told me where to sign, as if it was to decline the offer, and again I signed. I took the check and copy of my contract and left, as I was in a hurry due to having business to conduct. Over the weekend, I registered my account online so I could make payments easily and I made a $450 payment, even though it wasn’t due for about 2 weeks. After registering, I noticed my principal balance was $9818, which was $1818 over the amount I borrowed. When Monday morning came, I contacted the branch to ask why my principal amount wasn’t the $8000 I borrowed. The person I spoke to said I signed up for the insurance they offered. I told her that Ms. ** told me it was free and that it came with the loan. I was then told that was incorrect. It will cost the additional $1818 over the life of the loan. I said I wanted it removed immediately.

      I was then transferred to the branch manager whose name is Tiffany. She promptly removed the insurance and I was given documentation proving that. She told me what my new principal balance was, which was still $100 over the amount I borrowed, even after making the payment I made over the weekend. I asked why and she said I was also signed up for the roadside assistance program, which costs an additional $500. I told the manager that I declined that when it was offered. She said I would have to get in touch with the provider of the service to get my money back, stating they would mail me a check.

      I contacted the provider and she canceled my account and is having a check mailed to me. The person who set up my account and gave me the documents to sign lied to my face, and had me signing for things she knew I did not want. What’s really sad, is that I was told this person was about to be the head of a branch and that she was in training for it. I will never deal with this person again and her blatant dishonesty reflects bad on Lendmark. I take partial blame because although I was in a hurry, I should have read over what I was about to sign carefully instead of trusting in someone’s integrity. That’s a mistake I’ll never make again.

      10 people found this review helpful
      Rated with 1 star
      Verified Reviewer Verified Buyer
      Original review: Aug. 4, 2020

      My husband and I used Lendmark for a loan and put up the title to his truck as collateral. We just finished paying off the loan in full and they are refusing to give us the title back. The Thomasville office is closed supposedly due to COVID-19. We were routed to Tifton office and the lady was rude about it and said we just have to wait until they opened back up and let us know there was nothing we can do about it. We called corporate and the lady at corporate was even worse. She even stated none of this is their fault and they are following government rules. If closing is part of what the government said then why is Tifton open?

      They lie to your face. She was extremely rude and it made my husband even more mad and he told her he was going to call his lawyer just for the simple fact of them refusing to release his title after we now have a zero balance with them. She just laughed at him and told him him “Yeah okay. You do that. I know you won’t,” and hung up the phone. I’m sick of this virus being an excuse. From what I read they are harassing people for their money, but they are refusing to do their own job. We had to hurry up and pay them off; otherwise we would have never paid them off with how they rip people off. Which is our fault for using them, but NEVER again!!!

      9 people found this review helpful
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      Lendmark Financial Company Information

      Company Name:
      Lendmark Financial
      Year Founded:
      1996
      Address:
      2118 Usher Street
      City:
      Covington
      State/Province:
      GA
      Postal Code:
      30014
      Country:
      United States
      Phone:
      (866) 413-8340
      Website:
      www.lendmarkfinancial.com