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Lendmark will charge excessive interest rates, apply mandatory insurance and additional fees under the duress and desperation of the recipient at the time of attaining the loan. Lendmark will later give statements that show an incorrect (inflated) balance and avoid giving you the accurate balance. This is my first hand experience.
Got a loan for a work truck and it made it the ride home. None of the paperwork is correct and it had an engr delete on it so it was a unit roadworthy vehicle from the start. Why buy a vehicle you can't drive or put plates on.
Do not under any circumstances step in the door of this place. You'd be better off finding another way. This company should not be able to practice in any state. If you don’t believe me go ahead. Go on in but read every word on those contracts and then you’ll see what I'm talking about. You will regret the day you did this, trust me. I did it and borrowed $5000 and have paid 12,000 in four years and still owe $6. They will ruin your credit, your finances and once sign you're **. So you’ve been warned.
I am on my third loan with Lendmark. Their rate is a little high but I don't mind that because of the ease of getting the loan. I don't like all the red tape at regular banks. My third loan was for a home renovation. I was in and out within the hour with check in hand. I make my payments on time and pay extra most of the time so if I chose to miss a payment that's no problem with them because I am usually 1-3 months ahead. I would highly recommend them especially the Battlefield branch in Chesapeake VA branch.
We applied at Lendmark to essentially refinance our vehicle due to a balloon payment. We started at the end of November. Was told we were approved and they were getting information from current lien holder. I did ALL the legwork for them, they even refused to send a simple fax over to get a photocopy of the title! We ended up denied because I flipped out on the branch manager. Over 2 weeks of being jerked around, she overtalked me, patronized me, and it took forever to get out of her exactly what she needed. Oh and she told my income wasn't income (yet everyone else took my income???) and wouldn't let my brother in law co sign because he didn't live with us. Who has family living with them in their 30s?!?! Very frustrating ordeal and definitely won't recommend my local branch.
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I have received a loan with them Year ago, making my payments on time, never been late. They always send me something about increasing my loan & when I apply I get turn down because my credit score decreases. I’m like, "WTF. I’m pay y’all every month on time, matter fact weeks earlier, never late, but y’all turn me down. Bad business."
Please people if you can help it do not obtain a loan from this company. Their business practices are less than satisfactory. My account was sold to them and like many others it never seems to be paid off although I have been paying more than monthly bill requires. Since they have had my account they have changed my account number 4 different times. Not once during these changes was any notification was given and when I call to speak with someone I always get an attitude. Not to mention the website never works. They do not even deserve 1 star.
I have had nothing but good experiences with the Burleson, TX branch. They have been helpful and informative. Due to my paycheck schedule, I have had to pay 2-3 days late a couple of times; with no late fee or harassing phone calls. If you are in need of financial assistance, I highly recommend the Burleson branch.
We paid off our loan early and asked for a statement stating that we had paid it off in full. They cashed the check and now almost 3 weeks later and multiple requests we still do not have a receipt!!! They put you on hold, never come back on the line, say they will email you or fax your request of the receipt and ZERO results!!! They knew we were trying to buy a home and really needed this receipt and they could care less!!! I rated them a one and that was generous.
Very poor at communicating (no return phone calls, doesn’t answer phone and is very vague on giving information or answering questions in person), doesn’t accept auto-drafts, doesn’t update customer information after it’s given (moved months ago and updated the information over the phone and they still send everything to previous address).
Likes to return your payment then charge you a late fee (or say they didn’t receive a payment when you have a confirmation code and it’s withdrawn from your bank statement so they can once again charge a late fee), and over the phone payments aren’t always recorded and are very often times down. Online payments are the same way. The only way to properly pay is in person and make sure they take the money out on the spot. This place use to be amazing when it was Springleaf. Unfortunately now I highly advise to look elsewhere for any type of loan. They are very shady and aren’t worth the stress.
Got a loan with Lendmark through a food service six months interest free. I then found out you can't pay online & you can only set up automatic payments when the loan is started!? So for the last six months I would call them at the beginning of each month, due date was the 9th. Only one time did they answer on the first call, so I would leave a message. Not even once did I receive a return call.
Yesterday was August 31th so I called to make the last payment. The Lendmark rep looked up the account & debited my bank account. I said "that's the last payment correct?" The rep said "No, you have a payment due in September." I say "Isn't that the payment I just made?" I'm then put on hold. I was told the computer is still showing a payment is still due on September 9th. Another rep then confirmed that was indeed the last payment. I believe the floppy disc wouldn't read on their Apple IIe. Lendmark needs to get rid of the clowns in their office & set up payments on this new thing called the internet. What a waste of time dealing with these guys. Never again.
At first this company was ok, but they changed branch managers and she's awful! She doesn't have a pleasant attitude and doesn't know how to talk to customers! I have experienced being called on the day my payment is due, and being asked when I'm going to pay it? Like really, the business day isn't over with! Can you give me time? I have had to make half payments some months and they will call saying no payment was made! Records aren't very thorough! I've said, "Well I made a partial payment," they will check their records and be like, "Oh, I see it now!!!" Very frustrating and as others it seems the loan isn't going down! I so wish I could pay it off! I will NEVER get a loan from them again! There is a grace period, but they still call and harass you!
Constant harassment calls! Interest rate only loan!! Company is a Big ripoff. DON'T NOT GET THEIR LOAN! Seems like you will never pay it off. Something need to be done! Loan for $4,000 and few yrs later you still owe $4,000! What can we do to put a stop to this company!? HELP.
I ended up with Lendmark Financial when that company bought the company I had been dealing with. So after 2 years making my payments on time, I became unemployed for a year. I still made my payments on time until June 2018. I was still unemployed but at age 62 I was eligible to collect Social Security so I applied for Social Security retirement. I contacted my local office of Lendmark and told them I would be late and the reasons why, but that once I received my Social Security payment, I would immediately catch up. So when I did get my payment from social security I paid Lendmark all the past due, late fees and also the next payment due.
After this I found out they reported me to the Credit Bureau and late and wrecked ny stellar credit. It went from 760 to 640 based on their one report! I called them and asked them if since I paid up everything and would not be late again, could they please help me with the credit report. The answer was a flat no! They kept telling me I deserved the bad credit because I was late. I reminded them that I kept in touch, and paid them instantly when I had the money and could they please help me with the credit report - Again a flat NO! Do not borrow from these people! You will regret it!
I scheduled an appointment with Lendmark Financial Services in Denton TX, about a week ago. I must say I was a bit hesitant and reluctant at first, due to all the negative reviews. However, after meeting with Roseana Sr. Loan consultant I was put at ease. She was very professional and answered all my questions. I will tell everyone once you've been approved for loan to please take notes and ask questions if you do not understand something in the contract. Roseana, did a great job from start to finish and my contract was affordable and was within my budget. I haven't had the negative experience as some of consumers has written in their reviews. Moreover, so far I'm pretty satisfied with my experience with Lendmark. I'll keep the consumers posted in the event if I should ever experience any issues.
Before Springleaf Financial changed to Lendmark Financial I could pay down what I owed with my normal payment. But with Lendmark it seems all or most of my payment goes to the interest. I know this is a higher interest loan but geeez. At this rate a person would never get a loan paid off. Springleaf was a fair great to work with company. Don't understand why Springleaf's business protocol did not transfer over to Lendmark. I would say don't take a loan out with Lendmark no matter how bad you need a loan. Try to work around it or go somewhere else. I had been with Springleaf for many years. I will never take another loan out with Lendmark if and when I can ever get this one paid off. So sad.
I have a loan with them to finance my vehicles. When I ask for a statement of payments, to my surprise every payment I made went to interest. So when I just talked with Lendmark and asked about it, I was told that it all goes to interest and none to principal. According to them that's if you're late, they also told me that they act like title pawn place. Being paying on this account for a year and my balance has not gone down. Really ticks me off, I'm not done with them yet. Know one thing for sure, they won't get my business and I'll make sure no one else uses them. I live in a small town and I can spread word about how they act.
I had a loan with this company and had problems reaching my branch manager as she was always out of the office. I tried getting a district manager then eventually spoke with a regional manager named Sharlene **, who was horrible. She belittled me, and told me I didn’t understand the loan process. She also told me that most ** don’t understand professional loans. I told all my friends to avoid doing business with them.
I had paid off a lease on a motorcycle I had to keep from losing bike. That was in July 2017, in February 2018 I sold the bike and paid loan down and refinanced the remainder into a new loan. Well I just received my title two weeks ago after several calls and arguments. The new owner of the bike had to have his lawyers send a letter to them and I had to threaten to not make my payments to get the title. The title comes in and isn't even in my name yet. It's a title from the original lender (loan paid off last July). So then it was a hassle at DMV getting a clear title which I also had to pay $300 more in property tax to get the title.
While all this is going on I make one of my payments that is due on the 1st and my wife goes in to make the other payment at the middle of the month and they apply it to the wrong loan and then charge me a late fee on the one that was due. The problem I have with Darrell at the North Augusta, SC office is nothing is ever their fault. It's always yours or someone else's but never theirs. I will be paying them off in the next few months and will never go back to them at all. I dont recommend anyone using them for anything.
Let me begin with I wanted to pay off all my credits cards in May 2015 so I took out a loan with this company and let me tell you BIG MISTAKE, I made monthly payments on time for 2 years. No issues. However at one point they took 2 payments out in 1 months so I removed my checking info so I would either call in the monthly payment or walk it in. So 28 months later I did not call my payment in. They called my cellphone not even out of the grace period mind you threatening to sue me garnish my wages. I HAVE PERFECT CREDIT MIND YOU. COULD NOT BELIEVE THIS!!! So I made the payment, walked it in and told the lady who helped me get the loan she is the only person to call me. I do not deserve to be treated in that manner, due to this I believe that my file was turned over to a attorney at only being 35 days late. 1st time ever.
I called them and told them my company made a error and I would be able to make 2 payments but I could pay one. He refused. Sent my file to a attorney, till this day I am going back and forth with this attorney. I offered a settlement which would be the amount that I would of paid if I paid the loan off however they want me to pay the entire amount of the original note. Why would I do that. You ruined my credit, my PERFECT! I am almost 40 and was never late. Missed nothing. Just to think I took the loan out to pay off credit cards when in all it would of been cheaper to just pay the cards off and never deal with CON COMPANY. I filed BBB claims, you name it, the attorney general. At this point I am going to have to hire my a lawyer.
What a horrible experience. Bought a car from a private party, financed it through Lendmark on December 6 2017. I just got my plates on 4/19/18. They sent my paperwork to the wrong county's DMV, despite knowing which county I lived in (it's on my ID and on my loan paperwork). After 4 and a half months and 5 separate trips to the DMV for temp. tags (had to take off work for each trip), they determined that the title had been lost (despite telling me otherwise the entire time).
Additionally, when I took out the loan, I gave Lendmark a money order for the sales tax on the vehicle. This was also lost, and they've refused to refund my money. I've had to take multiple days off work to deal with the DMV on this, and they still have admitted no fault (they still blame the post office for losing the title and money order, even though they sent it to the wrong county). They also strung me along for months, telling me the county had the paperwork in their possession and was sending it back (complete and utter lie). They also told me they left me multiple voicemails which I don't have. I'm suing them for the sales tax in small claims at this point.
So please, if you don't want to be blatantly lied to, strung along, and treated like your time is completely worthless, don't go into Lendmark. Their staff is so incompetent it's mind-blowing. They have made me come into their location multiple times for no reason whatsoever, and seem to think that 5 trips to the DMV for license plates is normal. They're a bunch of idiots who have no respect for other people's time or money.
Borrowed money from this company, have made all my payment for 5 years. My balance has not gone down. They have hidden fees, they do not send bills with balance or interest paid. I have given them 200 a mo for five years and my balance has barely gone down. Will end up paying about 20,000 for a 3,000 dollar loan if ever being able to pay off. How does a company like this get around the laws, who are they paying off to be able to stay in business.
This company is a big joke! Just sent a $3957.50 check to the Bremerton branch... telling me I still owe $58.18... paid it. Get lost and good riddance. For those of you out there please do not use Lendmark Financial, they are not out to help you. So crazy. I even called to let them know the check was coming. Big crooks. That's what this company is made up of.
I went to a credit union and got a loan to payoff Lendmark they were. 27% and the credit union was 5%. The credit union contacted Lendmark for the payoff and sent them a check directly. Now years later they're saying I owe for loan Insurance. When I ask for a breakdown of the account all I received was a handwritten note saying I owe them 500.00 dollars and now they're starting to send late payment notices to the credit reporting agency. And one want to look at a class action Lawsuit I can't. Be the only one they're doing this to.
I got a loan in June of 2017, it has been a nightmare from the beginning! They never took out my first payment, I had to call them to take it out of my account like it was set up to do. Then my second payment was taken out 5 days early. Since then they have never taken or attempted to take my payments. The Pelham, AL branch manager Brian SUCKS. I asked for them to defer the loan and refinance to help drop the payments (BTW this was November 2017). I have called every weeks since then and I keep getting told, "I'm to busy, I will get to it today and call you back". Never get a call back... so I call again... same thing. Now they have sent it to their home office telling them I refuse to pay... Fortunately I have several of those conversations recorded. DO NOT DO BUSINESS WITH THESE PEOPLE.
This company is HORRIBLE! I have been dealing with them for a short time and they wrongfully repossessed my wife’s truck. They have spoken to me in the most disrespectful way possible. The Athens branch is an embarrassment to the entire company. Sarah ** along with her district manager, who refused to give me her name by the way, are some of the rudest most distasteful customer service personnel I have ever had the displeasure of associating with. I urge everyone to stay away from this company.
They never tell you how much is owed and are sneaky about how much interest you’re paying. We have been paying for almost a year and the balance doesn’t seem to have moved. One time specifically we made a payment and it was taken from our bank but never posted to the company site making it look like no payment was ever made. Do yourself a favor, don’t even apply for a loan here. You’re in for awful customer service and interest rates that shouldn’t even be legal!
My mother and I first got a small loan from Lendmark. Paid it off and everything was fine. We needed help again so we went back to Lendmark and we got the loan. This one was a little bit higher than our previous one. We've been making our monthly payments but the balance doesn't seem to move. I know some places have high interest rates but this place is outrageous with their fees. I know they have a lawsuit against them for excessive fees. I would like an attorney to look at my loan and see if it's legal for them to charge the amount that they do. The company I use is professional and nice but being ripped off isn't and I want to make sure because it should not take 6 years to pay $5,000.00. My car would be paid off before the 5000.00 and my car cost way more than 5,000.00.
Lendmark has not been completely honest when it comes to showing a balance or interest gained on a loan. I have complained to my Washington PA office but to no avail was there any explanation or positive outcome. The receipt monthly states they are undergoing computer upgrades and be patient please. IT'S BEEN A YEAR! Their business techniques are suspect. Maybe the Attorney General or some other BIG guns can help? President Trump made a statement he going after deceptive cheating companies. I hope he hurries and looks at Lendmark cuz they prey on the under privilege and needy. It feels like being robbed at gunpoint! About to call a local news station for investigative report!
No Transparency into my Lendmark Account. It's been about a year since I last saw a statement where I can view my debits and credits from the account. I pay a little more than the balance each month and at least have on several occasions paid double and yet my balance kept going up; even my credit report says I owe less than what I was told. The statements and online details ONLY SHOW HOW MUCH IS OWED. I have NO VISIBILITY into how much went to interest and what my balance is. I have made several attempts to obtain that information but no luck. Who can I reach out to get this information to implement controls to avoid these guys from arbitrarily raising my balance? Last thing I want to do is hire a lawyer.
I finally called Lendmark after 7 months of monthly statements being sent with no balance summary, no payment history information. All it states on this monthly statement is, "We are under construction." Really what kind of legitimate business does this? I have called and I get no answer. Has anyone else faced this. They call all the time wanting to give us more loans and are harassing even when you tell them to stop calling. WARNING: If you are thinking about getting a loan through these people run like hell!
Lendmark Financial expert review by Barbara Friedberg
Founded in 1996, Lendmark Financial Services offers individuals personal loans across the U.S. The company is headquartered in Covington, GA.
Loan amounts and terms: Lendmark offers loans from $500 to $15,000. Their rates, terms and payments are fixed.
Convenient application process: Borrowers from Lendmark can apply for a loan online or at a branch.
Customer service options: Lendmark provides several different customer service options, including e-mail, by phone, or in person at a branch.
Improve credit: Lendmark reports payments monthly to all three credit reporting agencies so on-time payments may help improve borrowers’ credit scores.
Best for: Lendmark makes loans for various personal needs such as seasonal expenses, major home repairs, emergencies and debt consolidation.
Lendmark Financial Company Information
- Company Name:
- Lendmark Financial
- Year Founded:
- 2118 Usher Street
- Postal Code:
- United States
- (866) 413-8340