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Lending Tower Reviews

4,962,754reviews on ConsumerAffairs are verified
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About Lending Tower

Lending Tower helps connect people to debt consolidation loans from a variety of lenders. The company streamlines the loan application process, reducing paperwork for its clients and helping them receive multiple plans at once. A trained consultant is available 24/7 to review each option's terms with applicants. Lending Tower helps connect people to lenders, regardless of their financial history.

Visit www.lendingtower.com
Pros
  • Partners with reliable debt relief companies
  • Has a clear lending policy
  • A trained consultant explains the terms
Cons
  • Website has limited information
  • Terms and requirements vary based on the lender

Lending Tower Reviews

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    • We use intelligent software that helps us maintain the integrity of reviews.
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    2 featured reviews
    How do I know I can trust these reviews about Lending Tower?
    • 4,962,754 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 4 Reviews 225 - 375
    Verified purchase
    BillingRates

    Reviewed Aug. 13, 2024

    I liked the interest rate and the amount of payments that I had with Lending Tower. Their process was very easy. I was satisfied a whole lot with them.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    We are thrilled to see your 5-star rating, Sherry Van Winkle! Your feedback is important to us, and it motivates our team to keep delivering exceptional experiences.

    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed Aug. 13, 2024

    The process with Lending Tower was so fast and easy. I wanted a small loan and got approved in a couple of hours. If you need funds badly, it doesn't matter what percent you're gonna pay, it matters who can approve you. I'm happy.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Olga Plugovoy, thank you so much for your fantastic 5-star review! We at Lending Tower are truly grateful that you chose us.

    Verified purchase
    Sales & MarketingStaffRates

    Reviewed Aug. 4, 2024

    When Lending Tower mentioned LendingClub, I knew they were legitimate. And they offered me information and I could go through LendingClub itself. So, I felt more confident that it wasn't some scam, that I could go to LendingClub directly. I took a risk based on the little information I had, but it worked out. Everything has been great. They were very informative. I was able to weigh those options. They helped me make comparisons. They wanted to help. I'm grateful that I've had this opportunity to lower my massive interest.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    We were thrilled to see your 5-star rating, Paul Stales! Your feedback is important to us, and it motivates our team to keep delivering exceptional experiences.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 3, 2024

    Any time I talked to customer service, they were very helpful. Lending Tower had the terms I wanted, and the matching process was quick.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Timothy Pellett, thank you so much for your fantastic 5-star review! We at Lending Tower are truly grateful that you chose us.

    Verified purchase
    StaffRates

    Reviewed July 11, 2024

    I got a mail and it intrigued me because of the offer and I was interested in consolidating my debt. They gave a specific pre-approved amount but I don't think the offers matched what I got in the mail. It was a little mismarketed and I don't think the person I talked to was that helpful. Also, I didn't realize that Lending Tower was just an agency that helps you get connected with these lending companies. It was mismarketed that way, too. The application process was easy, though.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower
    Dear Yeaaliin Jung,
    Thank you for reaching out and sharing your experience with us. We deeply regret that our initial communication did not meet your expectations and that you felt the offer was mismarketed.
    We strive to provide clear and accurate information in all our correspondence. Our intention is always to connect you with the best possible lenders to meet your financial needs. We apologize for any confusion this caused.
    We also regret that your interaction with our representative did not provide the support you were looking for. Your feedback is invaluable, and we will be addressing this with our team to ensure better assistance in the future.
    On a positive note, we are pleased to hear that you found the application process easy. Our goal is to make every step as smooth and straightforward as possible.
    If there’s anything more we can do to assist you or if you have further concerns, please don’t hesitate to contact us directly at (800) 481-1821. We value your feedback and are committed to improving our services.
    Thank you for giving us the opportunity to address your concerns.
    Best regards,

    The Lending Tower Support Team

    Verified purchase
    Coverage

    Reviewed July 10, 2024

    I needed some money to cover some debt. I got a letter from Lending Tower in the mail and it seemed like a good opportunity and the terms were good. I applied online, and it was very easy. I got matches within less than an hour, and the options were very good. It worked out very nicely.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Your 5-star review is much appreciated, Martin! We put a lot of care into each client's experience, and your feedback lets us know we're succeeding.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 10, 2024

    Lending Tower's customer service was good. They also had good options, and when I called them to ask for information, they provided good information regarding those options. They answered all my questions and helped me out quick.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Your 5-star rating is valuable to us, Juan Saavedra. We appreciate your feedback and use it to constantly improve. Thank you for choosing Lending Tower!

    Verified purchase
    Customer Service

    Reviewed July 10, 2024

    The process was a little confusing, but once I figured it out, it was not too bad. I did it over the phone, and it took about 15 minutes. It's working out.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Thank you for your outstanding rating after working with our team, Mario! Your satisfaction is our mission, and your positive feedback motivates us to keep providing excellent service. Please don't hesitate to reach out if you need anything in the future.

    Verified purchase
    PricePunctuality & SpeedLoan ProcessRates

    Reviewed June 27, 2024

    I will recommend Lending Tower if you need money fast and you're trying to get yourself back on your feet. I just didn't like the interest rate. There was some information that I did not know about until towards the end of the process that they charged me a percentage before I even got the loan.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Jose Gatica, thank you so much for your fantastic review! We at Lending Tower are truly grateful that you chose us.

    Verified purchase
    PriceStaffHonesty & Transparency

    Reviewed June 27, 2024

    The service with Lending Tower was fine. Everything went well. The only thing is that I wish it was approved for a little bit more money because the amount that I was given didn't help. It was misleading. We thought that we were gonna get a full 13,000 and we didn't because they charged a fee, which we didn't know. After that fee was taken out, I got less money. So, I couldn't pay all my debt. It didn't work out the way I wanted. I ended up still leaving two accounts out because I couldn't pay them.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Your positive review is a great reminder that we're delivering on our promise to valued customers like you, Angie. Thank you for your trust in Lending Tower!

    Verified purchase
    StaffBilling

    Reviewed June 27, 2024

    I received an offer through mail and had some outstanding credit card debt that I wanted to resolve and consolidate. The process with Lending Tower was fairly easy. I should have gotten a little bit of a better APR considering what my credit score was but other than that, Lending Tower is a good place to start to review all options.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Thank you, Kyle, for your review! It's very rewarding to know we exceeded your expectations. We were happy to be of service.

    Verified purchase
    StaffBillingLoan ProcessRates

    Reviewed June 27, 2024

    Lending Tower didn't offer the loan themselves. They will help you find other institutions that do loans. I put my information in and within a day, I had offers and it was streamlined at best. So far, I've had a positive experience. The rate is a little high, but it's not higher than what I was paying with my credit cards and everything's consolidated now. So, I'm making one payment.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    We were thrilled to see your 5-star rating, Rodney Mills! Your feedback is important to us, and it motivates our team to keep delivering exceptional experiences.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 27, 2024

    The customer service rep was nice and the application process with Lending Tower was quick. I just filed out some questions and then, somebody called.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Your 5-star review is much appreciated, Stephanie Parman! We put a lot of care into each client's experience, and your feedback lets us know we're succeeding.

    Verified purchase
    Customer ServicePunctuality & SpeedBillingLoan Process

    Reviewed June 5, 2024

    They sent me an email, soliciting me for a loan for some consolidation. I've always been looking to consolidate a few of the credit cards I had after my kids graduated out of college. So I applied and they accepted. It was a quick, and easy process to do online. Within a matter of 20 minutes, it was done.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Paul, thank you so much for your fantastic 5-star review! We at Lending Tower are truly grateful that you chose us.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed May 12, 2024

    I would highly recommend Tower loan. Great friendly service and they go beyond to get you what you need. The process is very easy and doesn't take very much time. I worked with TaShawna and she was able to help me out in my time of need. She was very professional and tactful. Thank you for your excellent customer service.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Tammie Roundtree, thank you so much for your fantastic 5-star review! We at Lending Tower are truly grateful that you chose us.

    Verified purchase
    PriceBillingLoan Process

    Reviewed May 9, 2024

    I wanted to consolidate my expenses and bills. I did the process online and overall, it was really good. The only thing that bothered me was the lender charged a huge fee on the loan. For every dollar you borrow, you don't get a dollar for dollar because they charged a big fee. So if I had it to do over, I would really consider that.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Your positive review is a great reminder that we're delivering on our promise to valued customers like you, Trent. Thank you for your trust in Lending Tower!

    Verified purchase

    Reviewed May 9, 2024

    My experience with Lending Tower was good. The service is good. Their people answer questions. I would recommend the company.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Ruben Rodriguez, thank you so much for your fantastic 5-star review! We at Lending Tower are truly grateful that you chose us.

    Verified purchase
    StaffLoan Process

    Reviewed April 28, 2024

    Best Egg was maybe better offer using Lending Tower because of how much money they offered. The rest were offering a less amount, which didn't work for me. I consolidated all my debts at once, which has helped me a lot. They gave me a loan for 30,000 and I’m paying less right now. However, automatically, they took away $2,800. It’s a fee. On top of that the percentage is crazier than ever. It's 30 something percent, which I don't know who even has that. I'm not happy with this.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Margarita, Glad consolidation helped! We hear your frustration about fees & interest. We strive for transparency, but info may not have been clear. Fees detailed in terms, recommend reviewing carefully next time.

    Best,

    The Lending Tower Support Team

    Verified purchase
    Customer ServiceStaffRates

    Reviewed April 27, 2024

    They offered some low-interest rates. The representative explained to me different options and he emailed me a list. I chose the one that was best for me.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Dear Andrew Greene,

    Thanks for the positive review! We're thrilled our representative could provide clear options and find a loan that fit your needs. Getting competitive rates is a priority for us, so we're happy to hear it reflected in your experience.

    If you have any future questions, don't hesitate to reach out!

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    Punctuality & SpeedOnline & AppStaffBillingEase of UseLoan Process

    Reviewed April 26, 2024

    I applied with Lending Tower online and their website was easy to use. It didn't take long to get through it and it only took 30 minutes for them to see all the matches that I had with different companies. But it took a couple weeks for the application to go through, so it wasn't fast. They were backed up on people doing loans. Then from the application to funding, it took me two weeks. But the loan helped me get my credit score back up and the monthly payments were not not bad at all.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Jarred! Thanks for sharing your experience with Lending Tower. We're thrilled to hear our website made the application process smooth for you.

    Matching you with the right lender can take some time, especially when demand is high. We appreciate your patience during that period. It's great to know the loan helped improve your credit score and the payments were manageable for you.

    If you ever need assistance in the future, please don't hesitate to reach out to our team 24/7 at (800) 481-1821. We're happy to help!

    Verified purchase
    Punctuality & SpeedOnline & AppStaff

    Reviewed April 5, 2024

    Lending Tower offers a great service, and it really worked out a lot. The online application process was simple, fast, and efficient. They had a wide range of good options. That's why they were definitely good. Somebody went over the options with me and it was very helpful.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Demario Smith, thank you so much for your fantastic 5-star review! We at Lending Tower are truly grateful that you chose us.

    Verified purchase
    Customer ServiceRates

    Reviewed March 28, 2024

    My experience with Lending Tower's customer service was very good. The percentage rate was a little off from the actual offer but at that time, because of my situation, it was doable for me.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    We were thrilled to see your rating, William! Your feedback is important to us, and it motivates our team to keep delivering exceptional experiences.

    Verified purchase
    Punctuality & Speed

    Reviewed March 28, 2024

    The process with Lending Tower was speedy. I like that it was all online. I didn't have to talk to anybody and I was approved in three days. I was able to get what I needed easily.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Luis, thank you so much for your fantastic 5-star review! We at Lending Tower are truly grateful that you chose us.

    Verified purchase
    Staff

    Reviewed Feb. 29, 2024

    The application process with Lending Tower was seamless and the website was very user-friendly. The options were based off my credit and I had to deal with what I had. So, I'm okay with it. Everything worked out well.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower
    High fives for a fantastic 5-star rating! Your feedback truly motivates our team, Jimmy Joseph. We strive to deliver positive experiences for every client.

    - The Lending Tower Support Team

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Feb. 12, 2024

    I was impressed with the process. It went quickly and painlessly. I had great customer service.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower
    Hi Randy, Thank you for taking the time to leave us this positive review. We are so glad to hear you had an excellent experience with Lending Tower.

    -The Lending Tower Support Team

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Feb. 10, 2024

    I talked on the phone with Lending Tower and I went through the application process. I filled out the stuff and pretty quickly after, I got a bunch of different offers. I picked the one I wanted and went with it. It was easy and I thought it was too good to be true. But it worked out and it was a pleasant experience, so I'd recommend them.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower
    Hi Amanda, We appreciate you leaving us this wonderful 5-star review. Thank you for choosing Lending Tower.

    - The Lending Tower Support Team

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Feb. 10, 2024

    The lady that I spoke with gave me my options. I like the ease of working with Lending Tower. They were very friendly and quick to follow up. I just had to produce a couple of documents like pay stub and checking account for verification for the deposit, and that was after the loan was approved.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower
    Hi Anja, We strive to ensure each of our clients has a positive experience. Thank you for the fantastic 5-star rating - your feedback means a lot to our team.

    - The Lending Tower Support Team

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Feb. 9, 2024

    Lending Tower was great. The communication was direct and quick. Plus, their process was fast and easy. So far, so good and we haven't had any issues.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower
    Hi Kara, We are thrilled you gave Lending Tower such a positive review. Thank you for the kind words - we work very hard to give all our clients an amazing experience.

    - The Lending Tower Support Team

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 9, 2024

    The application process was very smooth and efficient. The customer service was very helpful. The only time I ever had to speak with them was on the phone and they required a bit more tax paperwork. But other than that, everything was online, pretty smooth, and very straightforward.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower
    Hi Steven, We appreciate you leaving us this wonderful 5-star review.Thank you for choosing Lending Tower.
    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan Process

    Reviewed Jan. 28, 2024

    Lending Tower was the first one to contact me back and talk to me like I was a human being. The lending process was simple to a point to where I told them how much I was needing and they gave me a preapproval quickly. Then I've done all the paperwork, and I was approved and got the loan. They got very good people to talk to, and they were very helpful when I would call and ask a question. Working with Lending Tower helped me tremendously. It got me from having to lose a few things and not be able to pay off bills.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower
    Hi Patrick, Thank you for taking the time to leave us this positive review. We are so glad to hear you had an excellent experience with Lending Tower.

    -The Lending Tower Support Team

    Verified purchase
    Customer ServiceStaffBillingRates

    Reviewed Jan. 26, 2024

    I talked to somebody on the phone, and she was very nice and professional. The process was simple, and compared to the credit cards, the rates and terms were very reasonable. I didn't like the fees though.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower
    Hi Julie, We are thrilled you gave Lending Tower such a positive review. Thank you for the kind words, we work very hard to give all our clients an amazing experience. Do not hesitate to contact us if we can help you in any other way!

    -The Lending Tower Support Team

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Jan. 20, 2024

    The lending process at Lending Tower is easy. The total process took a couple of days because I don't have internet in this new area here yet. We're waiting for it. I had to use my phone.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower
    Hi Janelle, Thank you for taking the time to leave us this positive review. We are so glad to hear you had an excellent experience with Lending Tower.

    -The Lending Tower Support Team

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Jan. 17, 2024

    We got a loan with Lending Tower because everyone's fallen on hard times 'cause of our economy. Our economy is in the trash hole thanks to the government. My wife and I have been married for almost 16 years, and we've never had credit card debt. About a year ago, crap started hitting the fan one after another, and then we racked up credit card debt 'cause the credit cards are always there as an emergency only. Those high interest rates are impossible to tap down, but there were emergencies. I found Lending Tower and saw much lower interest rates so that I can get the debt taken down a lot faster. They have a simple and seamless process. It was online, then someone called me to give me the options. They work through multiple companies, so I had lots of options to choose from.

    We picked an option that worked for us, and everything happened within 72 hours, from finding Lending Tower online, applying, and then getting the cash in our bank account. It's a three-year-loan, but the goal is to pay it off by the end of '24. Lending Tower helped us buy groceries, and we were able to catch up on other bills. Hopefully this loan will disappear quickly, but it was definitely impactful because the high interest rates of credit cards are ridiculous. That's why I try not to use them. We've always used credit cards and paid them off every month for the rewards.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower
    Hi Matthew,Thank you for taking the time to leave us this positive review. We are so glad to hear you had an excellent experience with Lending Tower.

    -The Lending Tower Support Team

    Verified purchase

    Reviewed Jan. 12, 2024

    Everything was fine. The process of trying to apply online was complicated for me because I'm not used to a lot of that computer stuff. But we got through it. The service was good.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Thomas, We appreciate you leaving us this wonderful review. We are delighted to know we met your expectations for service. Thank you for choosing Lending Tower.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffBillingRatesTimeliness

    Reviewed Jan. 12, 2024

    The process with Lending Tower was very easy and simple. I received an email on what to do and then somebody called me and walked me through what I needed to do online. It took 10 minutes and it was completed. After I got approved, I was given about six different options, amounts and payment plans. I got the one that looked the best for my situation and I got the money the next day. The interest rate was high and the amount of money they took out in fees was $1,500 all in and I wasn’t too happy about that. But I was in a pinch. So, next time, I will try to wait. It went through so smoothly and it was so easy, it's amazing that Lending Tower charged me so much just to be the middleman, which was the only thing I was upset with. Everything else was good. It was a pleasure and I would do business with Lending Tower again.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Daniel, We appreciate you leaving us this wonderful 5-star review. We are delighted to know we met your expectations for service. Thank you for choosing Lending Tower.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaff

    Reviewed Jan. 12, 2024

    I saw the matches that day, and the options were good. The process was quick too. However, there was a bit of confusion wherein I wanted one amount and something went wrong online. It took me to a different one and the rep tried to fix it over the phone, but it didn't work. We had to go back and forth on the phone to get it straightened out.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Tracy, We aim to provide exceptional service to every client. Thank you for the excellent rating - we take client feedback seriously so we can continue improving. We appreciated working with you.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    Staff

    Reviewed Jan. 6, 2024

    I had an excellent experience with Lending Tower. My questions were answered and everything was done in three days. The whole process was very, very easy.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Michelle, We appreciate you leaving us this wonderful 5-star review. We are delighted to know we met your expectations for service. Thank you for choosing Lending Tower.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    Customer ServiceStaffBillingRates

    Reviewed Dec. 2, 2023

    Lending Tower told me they could offer me exactly what I needed and then, they didn’t. It was way less. It was a waste of time. The Lending Tower representative said they’ve got me with these various amounts that I was approved for and with these rates per the amount. The highest was 20 something and that exceeded just by a little bit what I needed. But the one that was a little bit lower wasn't coming close enough to what I needed. So, I went with the higher one. Then I went through all the log-ins and filled out what they needed me to do. And then at the end of it, they gave me 4,500 and asked if I would accept. I came here for the 22,000 and I called them and talked to them. They said the approval was for 4,500 and that wasn't even in the list that the personnel gave me. I just went forward with it because I had property taxes due. But I was gonna use that to pay off my credit cards and consolidate so I have one payment.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Dear valued customer,

    I sincerely apologize for the confusion and disappointment regarding your recent loan application with Lending Tower. It appears there was a miscommunication about the loan amounts you qualified for.

    Our goal is to provide transparency and set clear expectations throughout the application process. However, in this case it seems we fell short in managing those expectations. The loan officer should not have quoted specific amounts without first clearly explaining that all loans are subject to a final underwriting decision.

    I understand your frustration with ultimately being approved for an amount much lower than discussed. Our underwriting department completes a comprehensive review of each applicant's financial situation, and they determined $4,500 was the maximum they could approve based on your application details and credit history.

    If you would still like to pursue additional financing for debt consolidation, please don't hesitate to reapply or speak to one of our loan officers. We would be happy to review your needs, provide clear guidance on qualifying loan amounts, and find the best lending solution for you. Thank you for giving us the opportunity to earn back your trust.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    Staff

    Reviewed Nov. 2, 2023

    Working with them went really well. They reached out if they had any questions. I felt good about the process. The reps were very kind respectful. I was glad that they had different security questions. They were keeping my information private.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Sharon, We are so glad to hear that you love Lending Tower! Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 1, 2023

    The application process at Lending Tower was fairly easy and simple. The customer service was good. They were helpful.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Isaias, Thank you for the fantastic review! We put a lot of effort into making Lending Tower as user-friendly as possible, so we are thrilled to hear that you are enjoying it. Thanks again for the support!

    Verified purchase
    Online & AppEase of Use

    Reviewed Oct. 18, 2023

    Lending Tower sent me a thing to apply. So, I gave it a try. I finished the application online. Their website was nice and easy to use. Lending Tower gave me several choices that I qualified for, and I picked the one I like. The options they provided were good.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower
    Hey Russell,

    We're so thrilled you had an excellent experience with Lending Tower! Providing exceptional customer service is our top priority. Thank you for taking the time to leave such thoughtful feedback.

    Verified purchase
    Customer ServicePunctuality & SpeedMaintenanceStaffLoan Process

    Reviewed Sept. 16, 2023

    I went to other lenders and they said because of the negative marks on my credit record that they would not loan me the money I needed. I looked online and got an email from Lending Tower. I went through the process and they gave me a loan. They were the first ones to come up after a few days so I went with them. The application process was super easy and simple, online. I got an answer within a day. It was really a relief because that enabled me to hire the movers and get a new lease and pay all the security deposits.

    They were the easiest to work with. They didn't require a lot of paperwork. Based on my credit record, they would loan me this amount. I was more than happy to work with them. Customer service kept me informed after I did the application. They kept me informed where they were at. They sent me emails saying, "Okay. We're at this stage. And you should have a decision by tomorrow." It was really awesome. I didn't have to get anxious about, "Oh, okay. I filled out this application, and now nobody's gonna get back in touch with me."

    Lending Tower saved my life. I live in Arizona and it was about 118. The AC was not working in that house. I'm disabled. I was going through anxiety. I have a little dog and she wasn't taking the heat very well either. We had to move very quickly. Lending Tower took care of me the whole way. They put the money in my bank account and I was able to use it right away. I was just so happy and relieved. I found a beautiful house just two miles away. They work with me really well too. Everything just kind of fell into place for me.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Stephanie,We strive to go above and beyond for each and every client, so we are honored you gave Lending Tower a 5-star rating. Thank you for the vote of confidence - we depend on client feedback to continually improve.

    Verified purchase
    Customer ServiceLoan ProcessRates

    Reviewed Sept. 16, 2023

    Lending Tower sent me something in the mail saying I qualified for a loan so I followed up with it to see if I could get it. I called the number and talked to the guy, and he sent me a text message letting me know if I was approved or not. It was easy. But I don't like how much I have to pay monthly. The interest rate is high.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Marina,Thank you so much for the glowing review! We strive to provide excellent service to all our clients and we are thrilled you had such a positive experience with Lending Tower. Please let us know if you need anything else in the future.

    Verified purchase
    Punctuality & SpeedLoan ProcessRates

    Reviewed Sept. 15, 2023

    The process was fast and easy, and it didn't take much work to complete. I filled out an application online and answered a couple of questions. I uploaded the documents that were needed, signed everything online and had an answer within a couple of minutes. Lending Tower connected me with Upgrade, and I was able to receive the funds within two to three days. The rates and terms were good too. They were comparable to the other types of rates and terms I've experienced with loans.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Cathleen,We are delighted to hear you were highly satisfied with your experience at Lending Tower. Thank you for taking the time to leave us this wonderful 5-star review - it means the world to our team!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Sept. 14, 2023

    Lending Tower sent me a letter in the mail and it had a pretty good rate on it. I applied over the phone and they walked me through an online portion. The process was pretty quick and the customer service team was great. They were cordial and thorough.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Jesse, It was an absolute pleasure working with you. Thank you so much for recognizing our efforts with a top rating. Please don't hesitate to let us know if there is anything additional we can do for you!

    Verified purchase
    Punctuality & SpeedBillingRates

    Reviewed Aug. 20, 2023

    The application at Lending Tower seemed straightforward. I filled out the brief summary of personal info and submitted it. There were no glaring issues that I would improve in the process. It was also quick to see the matches. It came up in a matrix that listed a variety of variables from borrowed amount, payment return date, and associated interest rate. And I just selected what I needed.

    I liked that they gave me a variety of different lending amounts. I had a value in mind I was looking for, but they gave me some smaller amounts with different interest rates and higher amounts with different interest rates. So, I could make a personal decision whether I only needed a little bit or I could gauge what my lending amount was and what associated rate I wanted with it. I really liked the matrix they gave me. The entire process, as far as what I needed to be involved with, took half an hour. I liked how fluid the process was, enough that I may pursue it more in the future with other projects, just as far as the simplicity of it. Definitely, I'm satisfied.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Lawrence, Thank you so much for the glowing review! We strive to provide excellent service to all our clients and we are thrilled you had such a positive experience with Lending Tower. Please let us know if you need anything else in the future.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 19, 2023

    The application process at Lending Tower was fast and easy. It went well. The rep was very helpful in giving suggestions or presenting the different options.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Nichole, We couldn't be happier to see this terrific 5-star review. Thank you for your kind words - we work hard every day to ensure clients like you have an amazing experience with Lending Tower. Please reach out if we can assist you in any other way!

    Verified purchase
    Loan ProcessRatesTimeliness

    Reviewed Aug. 18, 2023

    We wanted to reallocate and get a lower interest rate, so we applied for a loan online and everything was really smooth with the website. I enjoyed it, and we got a match the next day. Initially, there was a lot of options. A lot of them didn't make a whole lot of sense, but then we found one that did. I would definitely recommend friends to check out Lending Tower. It seemed to be an easy process and we got a fairly good result from it.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Cory, We are so grateful you took the time to leave us this exceptional 5-star review. It is extremely rewarding to know we exceeded your expectations - that is always our ultimate goal! Thank you for choosing Lending Tower.

    Verified purchase
    Customer ServiceOnline & AppRates

    Reviewed Aug. 18, 2023

    The online application process was very easy, and I saw the matches in a couple of minutes. They were competitive. I could have gotten lower rates, but I would have had to spend a lot of time doing that and I didn't have the luxury of starting to call around to credit unions.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Karin, We strive to go above and beyond for each and every client, so we are honored you gave Lending Tower a 5-star rating. Thank you for the vote of confidence - we depend on client feedback to continually improve.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Aug. 17, 2023

    The application process at Lending Tower was easy. It was quite interesting how fast they provided me with a match option. They were also prompt to answer the phone when I called them and I was always dealing with knowledgeable people.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Ronald, It means so much to our team when clients take the time to leave a positive review reflecting their great experience, like you have. Thank you for the 5 shining stars! Please let us know if we can help you with anything else.

    Verified purchase
    StaffLoan Process

    Reviewed Aug. 8, 2023

    The process was straightforward. They asked for my information and gave me a list of loans that I could choose from. I was able to collect what I needed. The rep that I had was super helpful. She answered all my questions and was very polite. It was my first time doing something with Lending Tower. I was shocked at the quickness of it and the helpfulness. They put me in the right position that I needed.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Joshua, We are thrilled you gave Lending Tower a perfect 5-star rating. It is extremely motivating for our staff to know we have successfully served another valued client. We sincerely appreciate you taking the time to leave such outstanding feedback.

    Verified purchase
    Rates

    Reviewed Aug. 8, 2023

    I didn't feel comfortable with the guy who contacted me. He was standoffish. But the second person was nice. After a couple of days, she ended up contacting me. She went into details including the rates more for me. I told her the rate was too high for me. She said, "I can send you the link for the different rate options and the amount that you're looking for." That worked better for me.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Dear valued customer,

    We apologize for the poor experience you had initially when contacting Lending Tower. Providing excellent customer service is our top priority.

    We strive to ensure every interaction is professional, courteous, and addresses all of your financing needs. It's concerning to hear that the first representative you connected with was standoffish. Please know this does not reflect our standards.

    However, I'm glad to hear that the second person you spoke with was able to better assist you. We appreciate you taking the time to bring this to our attention so we can reinforce our customer service expectations with our team.

    At Lending Tower, our goal is to make the lending process as seamless as possible for each valued client. We regret if your initial experience did not live up to this promise. Going forward, we welcome any additional feedback on how we can continue improving. Our commitment is to deliver five-star service to every customer, every time.

    Please don't hesitate to reach back out if you have any other questions or need anything further. We appreciate the opportunity to regain your confidence.

    Best regards,

    The Lending Tower Support Team

    Verified purchase
    Punctuality & SpeedStaffBillingLoan Process

    Reviewed July 29, 2023

    It was a very easy loan process. Lending Tower's reps were nice to me. And that's important to me because people can be mean even though they're lending money. I was very happy with that process. I liked how fast I got the money and how easy it was to sign up and get the auto-pay. And even though I'm on auto pay with the minimum amount, I still feel good about that because there's an end date to my loan, and if I paid that amount on my credit cards, there would never be an end date. So, this is awesome. It took much stressors away. I was able to just throw the money on my credit cards and get them all consolidated into this loan package. Lending Tower saved me thousands of dollars.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Sunni, We strive to go above and beyond for each and every client, so we are honored you gave Lending Tower a 5-star rating. Thank you for the vote of confidence - we depend on client feedback to continually improve.

    Verified purchase

    Reviewed July 29, 2023

    They had the best option. They sent me a bunch of different ones and I picked the one that works best for me. The application was very easy. I was satisfied.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Patricia, We are delighted to hear you were highly satisfied with your experience at Lending Tower. Thank you for taking the time to leave us this wonderful 5-star review - it means the world to our team!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 29, 2023

    The rep guided me through some options that I received and gave me more information to see which one was gonna be the best fit for me. The process was fast.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Anna, We couldn't be happier to see this terrific 5-star review. Thank you for your kind words - we work hard every day to ensure clients like you have an amazing experience with Lending Tower. Please reach out if we can assist you in any other way!

    Verified purchase
    Customer ServicePunctuality & SpeedBillingRates

    Reviewed July 22, 2023

    The match options at Lending Tower were good. They weren't the percentage rate that a normal person would want. But as long as you make the payments on time, you're good. They matched me with Upstart for about $5,400 in November. I was given some quick information then they emailed me the rest. I spoke with somebody on the phone. And speaking to someone always gives you peace of mind knowing that there's someone there that you can call and speak with.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Douglas, We strive to go above and beyond for each and every client, so we are honored you gave Lending Tower a 5-star rating. Thank you for the vote of confidence - we depend on client feedback to continually improve.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2023

    I applied partially on the phone, but Lending Tower sent me some links and assisted me going through the process online. The rep was very helpful and nice. It was an easy process.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Suzanne, We are so grateful you took the time to leave us this exceptional 5-star review. It is extremely rewarding to know we exceeded your expectations - that is always our ultimate goal! Thank you for choosing Lending Tower.

    Verified purchase
    PricePunctuality & Speed

    Reviewed July 19, 2023

    The options Lending Tower provided were fair. I searched around and got a quick answer, good terms and instant deposit. It was all done online, and the experience was worth it. I'd do it again.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Nicholas, It means so much to our team when clients take the time to leave a positive review reflecting their great experience, like you have. Thank you for the 5 shining stars! Please let us know if we can help you with anything else.

    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppStaffBilling

    Reviewed July 7, 2023

    I had a really good experience with Lending Tower. They matched me with Best Egg lending. Their process was very easy. I put everything on the website, and then I got a call from them. We got some of the information they needed over the phone when they called me. They were very friendly, informative, and weren't pushy. It was also amazingly fast. Instead of a check, they deposited it right into my account. It's also easy to make payments.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Stephen, We are thrilled you gave Lending Tower a perfect 5-star rating. It is extremely motivating for our staff to know we have successfully served another valued client. We sincerely appreciate you taking the time to leave such outstanding feedback.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed June 22, 2023

    They have great customer service. They matched me with a loan through Upgrade. They helped me go through the webpage to set up everything. I chose the plan I got. It was the step-by-step process that helped me a lot.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Daniel, We strive to go above and beyond for each and every client, so we are honored you gave Lending Tower a 5-star rating. Thank you for the vote of confidence - we depend on client feedback to continually improve.

    Verified purchase
    Punctuality & SpeedRates

    Reviewed June 21, 2023

    The application process with Lending Tower was very easy and quick. It took 15 minutes and I saw my matches in seconds. Also, the rates that they had was significantly lower.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Michelle, We are so grateful you took the time to leave us this exceptional 5-star review. It is extremely rewarding to know we exceeded your expectations - that is always our ultimate goal! Thank you for choosing Lending Tower.

    Verified purchase
    Refunds & PayoutsLoan Process

    Reviewed June 21, 2023

    I went ahead and did a loan online with Lending Tower. The application was pretty easy and the approval was quicker than I thought. I saw the matches that day and I got my money three days after I started the process.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Braden, We strive to go above and beyond for each and every client, so we are honored you gave Lending Tower a 5-star rating. Thank you for the vote of confidence - we depend on client feedback to continually improve.

    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed June 21, 2023

    When I reached out to them, it was decent. They were upfront about everything and worked with me well. The online application was kind of complicated but the phone call was very helpful. I'd tell others to give them a shot.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Steven, It was an absolute pleasure working with you. Thank you so much for recognizing our efforts with a top rating. Please don't hesitate to let us know if there is anything additional we can do for you!

    Verified purchase
    Customer ServiceSales & MarketingBilling

    Reviewed June 11, 2023

    I did the application with Lending Tower over the phone and at one point, it was transferred over to online. Then, they matched me with Upgrade and I started having issues online. Originally, Lending Tower sent me a letter that had a very low APR of 6. When I started the application submission with Upgrade, it went up to 17. I got in contact with the same people I talked to at Lending Tower to let them know that something was off and they said they were done with me. They said there was nothing they could do and that I needed to connect with Upgrade for any problems.

    In the end, Upgrade was not able to lower the APR. I even sent them screenshots of what my original thing said but they said that was Lending Tower that was giving me that option. That wasn't directly through them. Despite that, I was able to move forward and go through all of the issues that I was having. But if that high APR have been on the paperwork, I would have just thrown it in the trash. At that point, however, I had done all of the paperwork, so I decided to go through the application. I was paying more on my credit cards anyways. But this experience made me decide that all of the Lending Tower promotions that are coming in the mail right now are going straight to the trash.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Dear valued customer,

    We apologize for the confusion and frustration surrounding your recent loan application through Lending Tower. As an online lending broker, we work with various lending partners to try to match applicants with the best rates and terms available.

    It appears there was a disconnect between the initial rate you were quoted by our representative and what you were actually offered by our lending partner, Upgrade. While we aim to provide accurate information upfront, final rates are determined by the lenders themselves based on more detailed financial assessments during the application process.

    We should have set better expectations and maintained open communication from start to finish. For that, we sincerely apologize. Although the application was transferred to Upgrade, we still own the customer experience and are committed to resolving any issues that arise.

    Please know that we have flagged this incident internally so we can improve our processes. We would welcome the opportunity to discuss your experience in more detail. Our goal is to rebuild trust through transparency, accountability and consistently delivering on our promises going forward.

    We value you as a customer and hope you will give Lending Tower another chance to meet your lending needs. However, we understand if you prefer to look elsewhere at this point. We know there are always areas where we can improve. Your feedback provides meaningful insight to help us serve customers better.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    StaffLoan Process

    Reviewed June 10, 2023

    The reps were friendly and nice to work with. It took them just a few hours to get me some matches and there was a good variety to fit more flexible situations. The loan was what I was looking for. People should give Lending Tower a chance. They should check into it and see the options.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Donald, We are delighted to hear you were highly satisfied with your experience at Lending Tower. Thank you for taking the time to leave us this wonderful 5-star review - it means the world to our team!

    Verified purchase
    Customer ServiceTransparency

    Reviewed June 9, 2023

    The process was good. You put the right information in then you get a response. They keep you updated as far as where the process is, whether you got approved or not and where to go. It was easy to do. They gave me some choices to be able to manage. I prefer speaking with someone instead of being totally removed out of a personal contact. That was well. If I didn't get the personal touch on that, I probably wouldn't have done anything.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey John, It was an absolute pleasure working with you. Thank you so much for recognizing our efforts with a top rating. Please don't hesitate to let us know if there is anything additional we can do for you!

    Verified purchase
    StaffRates

    Reviewed June 9, 2023

    We did most of the process online and then spoke to a representative. For the most part, the online process was pretty good. But it was a little bit hard to follow what the final was gonna be with which interest rate and how much. But we knew before we did the final approval. Overall, I had a good experience. I recommend them.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Justin, We strive to go above and beyond for each and every client, so we are honored you gave Lending Tower a 5-star rating. Thank you for the vote of confidence - we depend on client feedback to continually improve.

    Verified purchase
    Punctuality & Speed

    Reviewed June 9, 2023

    Lending Tower is like an Easter egg basket full of different offers. So, that was nice. My experience with them was very positive, very efficient, and quick. The application was very easy. It didn't require a lot of information that I had already pulled. So, I was impressed with how simple it was. I was very pleased with the match that they got for me. As a matter of fact, I wish I had extended myself a little more instead of remaining so conservative about it. I would encourage others to contact Lending Tower and reach out about what offers they may have.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi William, We are thrilled you gave Lending Tower a perfect 5-star rating. It is extremely motivating for our staff to know we have successfully served another valued client. We sincerely appreciate you taking the time to leave such outstanding feedback.

    Verified purchase
    Customer ServiceOnline & AppTimeliness

    Reviewed June 9, 2023

    Using Lending Tower was painless. It was easy doing the application on my phone. The money was in the next day.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Colleen, It means so much to our team when clients take the time to leave a positive review reflecting their great experience, like you have. Thank you for the 5 shining stars! Please let us know if we can help you with anything else.

    Verified purchase
    Loan ProcessTimeliness

    Reviewed June 8, 2023

    I was running into some financial hardship. My wife is in recovery from Stage IV ovarian cancer and wasn't able to work, so we're getting a little behind on things. I was trying to consolidate debts. I decided to apply for a loan through Lending Tower. There was a link to fill out the forms. I put the request in the evening, and by noon the next day, I got matches. I had five options. Three of them were with Upgrade and there were different lengths of terms but I didn't feel like I was restricted to one option. Lending Tower is very reliable. They provided the information and were willing to take the time to explain everything, and explained the different options and how that would affect me.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi David, It means so much to our team when clients take the time to leave a positive review reflecting their great experience, like you have. Thank you for the 5 shining stars! Please let us know if we can help you with anything else.

    Verified purchase

    Reviewed June 8, 2023

    I'm good with Lending Tower. They don't bother me and I don't bother them. I rechecked my account to make sure everything is going down and everything is set up the way I wanted it to be set up.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Falandis,We are thrilled you gave Lending Tower a perfect 5-star rating. It is extremely motivating for our staff to know we have successfully served another valued client. We sincerely appreciate you taking the time to leave such outstanding feedback.

    Verified purchase
    StaffTimeliness

    Reviewed June 8, 2023

    The Lending Tower rep I worked with was cool. He was extremely helpful and tried to steer me in the right direction. He got me lined right up within a day. He set it all up and he gave me the recommendation. I had to speak with my better half and she agreed with me. The next day, I applied and was approved in a day.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Richard, It means so much to our team when clients take the time to leave a positive review reflecting their great experience, like you have. Thank you for the 5 shining stars! Please let us know if we can help you with anything else.

    Verified purchase

    Reviewed June 8, 2023

    Their application process was very easy.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Manuel, It was an absolute pleasure working with you. Thank you so much for recognizing our efforts with a top rating. Please don't hesitate to let us know if there is anything additional we can do for you!

    Verified purchase
    Customer ServicePunctuality & SpeedRates

    Reviewed June 8, 2023

    I had a good experience with customer service. The interest rate was too high but I needed the money fast so I couldn't argue that much. Working with Lending Tower was faster than I expected.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Isaac, It was an absolute pleasure working with you. Thank you so much for recognizing our efforts with a top rating. Please don't hesitate to let us know if there is anything additional we can do for you!

    Verified purchase

    Reviewed June 8, 2023

    Everything went smoothly with my experience with Lending Tower. They're a good company.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi James, We are so grateful you took the time to leave us this exceptional 5-star review. It is extremely rewarding to know we exceeded your expectations - that is always our ultimate goal! Thank you for choosing Lending Tower.

    Verified purchase
    StaffLoan ProcessFollow-Through

    Reviewed June 8, 2023

    I was looking for a personal loan to pay off some credit. I got online and checked five companies out, and I found Lending Tower to be better. Their people were fantastic, and they did a good job. They matched us up with Best Egg. The people at Best Egg were fantastic, too. My experience with Lending Tower was fantastic. I had no problems with anything. They did what they say they were gonna do, and it went smoothly from there.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Joel, We strive to go above and beyond for each and every client, so we are honored you gave Lending Tower a 5-star rating. Thank you for the vote of confidence - we depend on client feedback to continually improve.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed June 7, 2023

    The rep was really good and thorough. He was patient and calm. He was really nice and personable. It was like talking to a friend. But when I actually went to apply for the loan, some of the information wasn’t attached. But it was really more so with his demeanor. He wasn't pushy. He called me back to follow up to see what I was thinking. He really took the time to explain everything to me.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Ginny, We couldn't be happier to see this terrific 5-star review. Thank you for your kind words - we work hard every day to ensure clients like you have an amazing experience with Lending Tower. Please reach out if we can assist you in any other way!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 6, 2023

    Lending Tower was wonderful. I applied over the phone, and it was fast and easy. It was a little scary because it required more information than I would normally like to give, but it worked out. The matches they gave me were flexible and they gave a variety of options. I chose one that I probably wouldn't have chosen at first, but it was good. I would tell my friends to choose Lending Tower.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Angela, We are delighted to hear you were highly satisfied with your experience at Lending Tower. Thank you for taking the time to leave us this wonderful 5-star review - it means the world to our team!

    Verified purchase
    Customer ServiceSales & MarketingStaffBillingRatesHonesty & Transparency

    Reviewed May 25, 2023

    The rep said the process would be a couple of days. But it took a couple of weeks. Lending Tower asked for a whole slew of things that he didn't ask for. Also, the rate was significantly higher than what he stated. But I always expected that. But I did the process because it worked out to be better off for me in terms of payment. I didn't have to go nuts in terms of payment. But I wasn't thrilled with what he had to say because by the end of it, it felt almost bait-and-switch. It was a trusting thing. I'm talking to somebody who I don't know and you have to put your trust in some places. So I put my trust where I thought was appropriate. But it turned out to be a lot of **.

    Everything was done on the phone. After I gave the rep the original information, I didn't hear anything from anybody for about a week. Then I got this thing that I was temporarily approved. But what is temporarily approved? Then I got an approval with conditions. So I went right along with it and did what I had to do. But disclosure is everything. If you don't disclose, consumers can turn around and sue for improper disclosure. If they have the right lawyer, Lending Tower can end up losing. They should give people the opportunity. They're coming to Lending Tower because they need something. So if they need something, find out what it is that they need for certain. Don't dance around and upsell it. After you've met their need completely, then if you want to upsell it, then upsell it. But be straightforward and honest with them from the get-go.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower
    Hi Danna,

    We appreciate you sharing your experience going through our loan process. Ensuring clear and timely communication with customers is extremely important to us.

    A few points - our estimates are just that, estimates, as every application can involve different levels of review and documentation requirements depending on individual customer circumstances. While we strive for speedy approval, conducting thorough due diligence is necessary to comply with regulatory requirements and make responsible lending decisions.

    The term "temporarily approved" is admittedly unclear and we'll look to improve our terminology. However, the additional review was meant to fully consider your application, not add unnecessary hurdles.

    Disclosure is a top priority, and we welcome feedback on how we can be more transparent. Our goal is to treat all customers fairly as we work to understand their unique needs and determine loan terms accordingly.

    Moving forward, we are committed to enhancing communication throughout the process so applicants fully understand next steps and what is required from their end. Thank you for bringing your experience to our attention - it will help us to continually strengthen our services. Please feel free to contact me directly if there is any other way I can assist you.

    - The Lending Tower Support Team

    Verified purchase
    Punctuality & Speed

    Reviewed May 23, 2023

    Applying was very short and speedy, and Lending Tower made it super easy to get done what I needed to get done. I would be able to pay off my debt much faster and it's not much more of what I am already paying in the monthly minimum. I am happy.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Shannon, We couldn't be happier to see this terrific 5-star review. Thank you for your kind words - we work hard every day to ensure clients like you have an amazing experience with Lending Tower. Please reach out if we can assist you in any other way!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed May 23, 2023

    My experience with Lending Tower was easy, and everybody that I spoke to was really professional. It was a really quick process. It took about five days. Everything went perfectly for me. Every time I had to call them or talk to them on the phone or by email, everything was prompt. I got several different loan options, and I got to pick the one that I thought was best for me out of all of them that they gave me. That was a plus. I knew exactly what I wanted, and they were able to fulfill what I wanted. If my friends needed to do what I needed to do, I’d tell them to try Lending Tower.

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    Lending Tower
    Response from Lending Tower

    Hi Jeffrey, Thank you for taking the time to share your Lending Tower experience with others. We’re happy that your experience was timely and helpful!

    Verified purchase
    Rates

    Reviewed May 19, 2023

    The application process was online, and Lending Tower sent me a link. I followed the link, it showed my preapproved amount, and I had to accept it. I could have got better rates. But when I needed it, Lending Tower was there.

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    Lending Tower
    Response from Lending Tower

    Hey Conrod, We aim to provide exceptional service to every client. Thank you for the 5-star rating - we take client feedback seriously so we can continue improving. We appreciated working with you.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed May 19, 2023

    There were two people from Lending Tower who helped me. The first person just did the intake, and the second person was quite pleasant, and what he said is what exactly happened. The only thing is I wasn't 100% clear in terms of how I pay them. If I wanted to pay this loan off earlier, they can provide that information to me. Other than that, I appreciate the paperless communication. It was a positive experience for me.

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    Lending Tower
    Response from Lending Tower

    Hey Marvetta, We are thrilled you gave Lending Tower such a positive review. Thank you for the kind words - we work very hard to give all our clients an amazing experience. Do not hesitate to contact us if we can help you in any other way!

    Sincerely,

    The Lending Tower Support Team

    Verified purchase

    Reviewed May 10, 2023

    Working with Lending Tower was easy, being that I didn’t even know the transition happened.

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    Lending Tower
    Response from Lending Tower

    Hey Peter, We aim to provide exceptional service to every client. Thank you for the 5-star rating - we take client feedback seriously so we can continue improving. We appreciated working with you.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    Punctuality & Speed

    Reviewed April 27, 2023

    Working with them was fast and efficient. The lady I talked to asked me to get certain things and told me how the process would go. She didn't hound me for anything else and everything went smoothly.

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    Lending Tower
    Response from Lending Tower

    Hey Timothy, We are grateful you took the time to provide this exceptional 5-star review. Exceeding expectations is our top priority, so your feedback means a great deal. We were happy to serve you and thank you for choosing us.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    StaffBillingRates

    Reviewed April 12, 2023

    They were very helpful. The process was very good. I have a lot of high-interest credit cards and some bills that I needed to pay down, and it’s helped me a lot. Now I just have the one payment that I have to make. It’s automatically taken out of my checking account, and it relieves a lot of stress. I'm very grateful, and I wanna stay on top of my payments and make sure that it’s taken care of.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Thomas, We aim to provide exceptional service to every client. Thank you for the 5-star rating - we take client feedback seriously so we can continue improving. We appreciated working with you.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    Staff

    Reviewed April 11, 2023

    I talked to Leo and he was helpful.

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    Lending Tower
    Response from Lending Tower

    Hi William, It was a pleasure assisting you. We strive for total client satisfaction, so thank you for recognizing our team's efforts with excellent ratings. Please reach out if we can help you further.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    Customer ServiceLoan Process

    Reviewed April 10, 2023

    The approval process was confusing because I got an email saying I wasn't approved and another that said I was. Other than that, the application process was fine. Everything was online and navigating the website was easy. I'm satisfied with my loan.

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    Lending Tower
    Response from Lending Tower

    Hey Michael, We aim to provide exceptional service to every client. Thank you for the 5-star rating - we take client feedback seriously so we can continue improving. We appreciated working with you.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    StaffRates

    Reviewed April 9, 2023

    I would have liked the interest rate to be a lot lower, but they are a lot better than some of the other companies. Also, they were available and were able to help out. The application process was easy. Go ahead and try Lending Tower.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Kandra, We are pleased you gave Lending Tower such an outstanding rating after working with our staff. Client satisfaction is extremely important to us. Thank you for the positive review - we appreciate you taking the time to provide feedback.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    Customer ServicePunctuality & SpeedRates

    Reviewed April 9, 2023

    Their rate was favorable. It took me a couple of minutes to do the application. But it was all done from my phone. It was seamless and once it was approved, they funded it a day later.

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    Lending Tower
    Response from Lending Tower

    Hi Maugututia, We aim to provide exceptional service to every client. Thank you for the 5-star rating - we take client feedback seriously so we can continue improving. We appreciated working with you.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingRates

    Reviewed April 6, 2023

    The services was wonderful. I felt so confident I would recommend. The ensure I got from the company was a breath of air. And the rate payment gave me positivity. It was fast and simple, the service gave options. Customer service was excellent.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Kenyon, We aim to provide exceptional service to every client. Thank you for the 5-star rating - we take client feedback seriously so we can continue improving. We appreciated working with you.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    Customer ServiceStaff

    Reviewed March 20, 2023

    Very easy process with excellent support and customer service. Funded within a day! The lending company gave me many options with varying terms. I was able to secure the perfect fit for my needs. Customer services be was there to assist when I had a couple of questions. Would really recommend to anyone in need of help.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Cheryl, We aim to provide exceptional service to every client. Thank you for the 5-star rating - we take client feedback seriously so we can continue improving. We appreciated working with you.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    Loan ProcessRates

    Reviewed March 18, 2023

    I would definitely recommend these guys to anybody. My first time ever taking a loan and it couldn't have gone any better. They sat there and explained every option I had available, broke down the rates to an example I understood better and just simply made it so easy for a decision.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Joel, We strive to ensure each of our clients has a positive experience. Thank you for the fantastic 5-star rating - your feedback means a lot to our team. Please let us know if you need anything else going forward.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    Customer ServicePunctuality & SpeedLoan Process

    Reviewed March 13, 2023

    I made a phone call about a loan, the process was simple and easy. Great company to deal with. Highly recommended! The deposit was very fast. I also received follow up phone call asking if I was happy with the service I received.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hey Todd, We appreciate you leaving us this wonderful 5-star review. We are delighted to know we met your expectations for service. Thank you for choosing Lending Tower.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    Punctuality & SpeedBillingRates

    Reviewed March 13, 2023

    I just wanted to take a moment to say how easy and wonderful my experience was. It was fast and easy. It was all done over my computer and I got great results within just two weeks. I was pleased with how fast the money went into our bank account and how the payments were set up automatically I was able to pay off my high interest credit cards and move on easily.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi Rae, Thank you for taking the time to leave us this positive review. We are so glad to hear you had an excellent experience with Lending Tower. Please reach out if we can assist you with anything else in the future.

    Sincerely,

    The Lending Tower Support Team

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed March 10, 2023

    The program really helped me get my credit score and my bills all in order. They did a good job and I was satisfied with the amount they were able to settle for me. I am not drowning in credit card debt. The process makes sense. You have to go down first to get up high later.

    Thanks for your vote!
    Lending Tower
    Response from Lending Tower

    Hi James, Thank you for taking the time to leave us this positive review. We are so glad to hear you had an excellent experience with Lending Tower. Please reach out if we can assist you with anything else in the future.

    Sincerely,

    The Lending Tower Support Team

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    Lending Tower Company Information

    Company Name:
    Lending Tower
    Company Type:
    Private
    Year Founded:
    2015
    Address:
    5000 Birch St suite 3000
    City:
    Newport Beach
    State/Province:
    CA
    Postal Code:
    92660
    Country:
    United States
    Website:
    www.lendingtower.com