Lending Tower Reviews

My interaction with their customer service was commendable. A representative I spoke with didn't just limit our conversation to the standard loan application but suggested a credit consolidation option too, providing valuable financial insights. This array of suggestions was highly beneficial, allowing me to explore different avenues and ensuring I could make the most informed decision.

The online component of the application was straightforward. It was quick and easy to fill out the necessary information, contributing to the overall positive experience. Lending Tower's comprehensive approach, from their excellent customer service to their user-friendly online form, left a strong impression on me.

Based on the entire application and service experience, I wholeheartedly rate it very positively. They made the process pleasant by explaining various financial options and ensuring I felt supported through each step.

However, I had concerns about their advertising methods, which seemed misleading. The initial offer appeared as though it was directly from Lending Tower when in reality, it connected me with other lenders. For some people, this might not be an issue, but I prefer to know exactly who I'm dealing with. I've worked hard to rebuild my credit and am cautious about getting involved with companies I'm unfamiliar with, especially ones backed by foreign loans that could have complicated terms.

Overall, I recommend Lending Tower for their service and speed but suggest they reconsider their advertising approach. Transparency in who you're truly transacting with is important for consumers like me.

The lending process itself was remarkably straightforward. I applied over the phone, and it didn't take long. The representative was very patient and knowledgeable, answering all my queries thoroughly. She clearly explained the process, and I was pleasantly surprised to receive immediate approval and options via email before even hanging up the phone. The representative stayed on the line to ensure I had no further questions.

The only delay I faced was due to bank verification, which was timing-related since it was close to the weekend. Under different circumstances, I could have had the funds within a day or two. This experience with Lending Tower was even more convenient than going through a bank. The rates I received were impressive, especially in the current economic climate, and they didn't bombard my credit with inquiries seeking the best offer.

Overall, this loan helped me accomplish what I needed, and I felt great about the entire experience. I would rate it a five out of five, and I would definitely recommend Lending Tower to my family and friends. Everything from their customer service to their online tools was excellent and easy to use.

When I first saw the offer, I was a bit skeptical as it seemed too good to be true. I decided to call Lending Tower directly, using the number and application number from their letter, to get more information. The customer service was satisfactory. The representative I spoke with was pleasant and straightforward. They requested some information from me and then directed me to a webpage with my available options. The process wasn't exceptional, but they were polite and to the point, which I appreciated.

Overall, I would rate the service as 4 out of 5 stars. The discrepancy between what was promised in the letter and what I was actually eligible for was a bit disappointing, though I'm unsure if that was due to a miscommunication on their part or an oversight on mine. Nonetheless, the process was clear, and I was treated respectfully. I would like to share this feedback to aid future clients and help the company improve its communication.

The process was very straightforward and easy. They asked and confirmed a few of the things that I had already filled in online and then going forward, they just sent me the loans that I was pre-qualified for. From there on, it was my decision which one I wanted to go through and then that was when Best Egg was the choice I made. I've recommended Lending Tower to somebody else. After I recommended, it was when I saw that there was like a referral thing going on. But they got approved for a loan and they are happy with it as well.

Aside from that surprise, I must say the overall customer service experience was great. The application process was straightforward, with basic information submission over the phone and some minor online tasks like specifying which cards I intended to pay off.

If asked to rate my experience with Lending Tower overall, I'd lean more towards a 3 out of 5, reflecting my satisfaction with the helpful service but marked by that significant and unexpected charge. Customer service, however, deserves a 5 for their excellent support throughout. The reasoning behind the loan terms likewise fits somewhere around a 3, as it's something I understood but wasn’t fully prepared for the fee component. Completing the online part was fairly easy, albeit not entirely necessary, resulting in a comfortable rating of 4.

Firstly, the customer service was outstanding. The team helped me out by explaining details I wasn't familiar with and ensuring I felt comfortable with the process. The online application was straightforward and easy to complete, which made the experience even smoother.

I particularly appreciated speaking with a loan officer who demonstrated excellent service. They made sure I comprehended everything and guided me through each step with patience.

In terms of the loan itself, the rates and terms were reasonable, aligning well with general market offerings. This gave me peace of mind knowing I wasn't being taken advantage of.

Overall, my experience with Lending Tower was very positive, and I'm grateful for the timely and efficient service they provided.

While searching for favorable terms, the rates offered through Lending Tower stood out among the options I had previously found on my own. They provided better terms, alleviating my concerns over hefty interest rates. Once I had spoken with Lending Tower, they gave me rates, which I reviewed, and Lending Club happened to be the best one that was available.

Overall, my experience was excellent, and I'm grateful for how seamless the process was, from start to finish. I remain satisfied with the choice and would gladly recommend Lending Tower to others in search of the same ease and efficiency.