Instant Tax Solutions Reviews

4,885,617reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+1 more
Author picture
Edited by: Tammy Burns

About Instant Tax Solutions

Founded in 2009, Instant Tax Solutions provides tax relief solutions for individuals and businesses. It has three brick-and-mortar offices in Idaho, California and Texas but can help customers nationwide. During a free consultation, one of five tax consultants will analyze your financial situation and determine if you are a good fit for tax resolution services.

Pros
  • Free consultation
  • Money-back guarantee
Cons
  • Prices not published

Instant Tax Solutions Reviews

Filter by Rating

  • (168)
  • (8)
  • (1)
  • (1)
  • (2)

Popular Mentions

    How do I know I can trust these reviews about Instant Tax Solutions, LLC?
    • 4,885,617 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Instant Tax Solutions, LLC?
    • 4,885,617 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 40 - 240
    Staff

    Reviewed May 20, 2020

    Instant Tax Solutions helped us during a time of serious illness for myself and my spouse. My spouse passed away during the time period they were helping us. I had breast cancer, surgery and chemo. Each person was kind, patient and handled our tax problems with professionalism and a degree of kindness that I am so thankful to have experienced. Given all our problems both medically and financially, they dealt with us fairly and their fees were so very reasonable. We had quite a mess and the fee remained the same. Don't go anywhere else. I am so glad I found them. You will be impressed and you will be treated with kindness.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Teresa for leaving such an amazing review of Instant Tax Solutions. We were so happy to help you during such a tough time in your life, and will be here for anything you need in the future. Thank you, again!

    Customer ServiceContract & TermsPriceStaffBillingRatesTransparencyHonesty & Transparency

    Reviewed May 18, 2020

    So my family and I did not file taxes for a number of years due to hardships and lack of money. We came across Instant Tax Solutions and gave them a call. Right from the start they were transparent and made sure that I was in the know when it came to what they can and cannot do. The broke it down for me as if I was in elementary school which is what I needed. They charged a flat fee and promised no hidden fees or anything. They offered payment arrangements and then went to work right away on our problem. Mind you we were in the 10s of thousands with fees and penalties including back pay. They helped us sold the problem and brought it to a manageable amount that we could afford.

    We decided to have them do our 2019 taxes as well which offset what we owed. We decided to let them help us with our state as well which was much more of a mess. They gave me two options. One pay a lesser amount and deal with them myself or pay the standard minimum and they could do the work. They gave me advice that it would be in my best interest to pay the less amount and handle it myself. Well to my avail they were right and we were able to manage that as well.

    They are always available for call or email and they work very closely with you to make sure you are comfortable. There are never any promises in this industry but the one promise they made was to do their best and they did and my family is now in a place where we can put this behind us and move forward. Instant tax solutions will be doing all our taxes from now on. Thank you all for your help. Your staff is second to none and has changed our family's financial situation for the good. God bless you guys.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Rick for such a fantastic review of Instant Tax Solutions! We truly appreciate you taking the time to write a detailed review about your experience, so others can see what options they have when trying to solve tax problems. Please contact us any time you need to in the future.

    Verified purchase
    Staff

    Reviewed May 15, 2020

    I am so thankful to the Instant Tax Solutions team for helping me reach a settlement with the IRS. I thought I was never going to see the end of the tunnel with my IRS debt but now there is one. I am forever grateful and would recommend Instant Tax Solutions to anyone. Thank you!

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Mr. Ramos for leaving your 5 Star Review of Instant Tax Solutions. We appreciate you taking the time to let us know how we did on your case, as well as others to see how your experience was with our company. Please contact us any time you need to with questions or anything else you may need.

    Verified purchase
    StaffBilling

    Reviewed May 14, 2020

    Instant Tax Solutions did a remarkably good job of negotiating a payment plan with the IRS for us that we can easily afford. They were always responsive, professional and cordial to deal with for a very competitive fee. I can recommend them without reservation.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Michael for taking the time to leave your review of Instant Tax Solutions. We appreciate the kind words about our company and are happy that you recommend us to others. Please contact us any time you need to with questions or anything else you may need.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed May 14, 2020

    They have been great at working with me, a very difficult and financially troubled client. I would highly recommend Eric and his coworkers. Many emails and many documents later on my way to less taxes owed to the state and the feds.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Brian for your 5 Star Review of Instant Tax Solutions. We appreciate the recommendation and acknowledging our staff! Please contact us any time you need to in the future.

    Verified purchase
    StaffResolution

    Reviewed May 7, 2020

    When contacting Instant Tax Solutions I had several questions, and especially after dealing with a previous company who was not able to resolve my issues. Eric at Tax Solutions was very knowledgeable and helped me throughout the entire process and now I am looking forward getting back to a normal life without the IRS down my throat. Thanks again Eric and team!

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you David for choosing Instant Tax Solutions after the previous company you worked with couldn't resolve your tax issues. We appreciate the review, and are available any time you need us in the future!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 7, 2020

    Called them and immediately started helping me. Sent me a email packet and they started making phone calls to the IRS/Calif and worked their magic. They were very helpful with helping me fill out all the legal paperwork. If I emailed them they respond very promptly. If I called them 9 out of 10 times I would be able to talk to them, if I had to leave a message they would get back to me in a timely manner. Very professional. As long as you do your part they will do their part. So if you’re serious about getting your tax problems resolved I would highly recommend them!!! If you’re lucky enough to have RICK work on your taxes you are in good hands, that guy is awesome!!!!

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Robert for the amazing review of Instant Tax Solutions. We appreciate all of the kind words about our staff, customer service, and our company. Please contact us any time you need to with questions or anything else you may need.

    Verified purchase

    Reviewed May 6, 2020

    Instant Tax Solutions lived up to its reputation and more. They greatly reduced my over $50K tax debt to a manageable $1,000, and freed me from the biggest financial nightmare of my life. I am so eternally grateful to Eric and his team!

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Shannon for your 5 Star Review of Instant Tax Solutions! We appreciate you taking the time to let others know about your experience with our company!

    Verified purchase
    Customer ServiceStaffRates

    Reviewed April 23, 2020

    I was trying to find someone to help me with my tax issues. I reached out to Instant Tax Solutions after I did some research. They had an A plus rating with Better Business Bureau and then I read a lot of positive reviews on them. And then, I called and spoke with Aaron who seemed very helpful and sincere. Everything went well. They did a really great job.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Rhonda for the 5-Star Review of Instant Tax Solutions! We appreciate you taking the time to let others know about your experience with our company, and will be available any time you need us in the future. Take care.

    Verified purchase
    StaffRates

    Reviewed April 16, 2020

    Always professional, knowledgeable with a high success rate (not only my case but referred friends). I had many challenges while Instant Tax services' were rectifying my status with the IRS. Glen and staff were empathetic and diligent. They not only make you feel like they care.... they show you!

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Christopher for leaving your 5 Star Review of Instant Tax Solutions. We appreciate you taking the time to let others know about your experience with our company. Please contact us any time if you have questions or need additional assistance.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed April 14, 2020

    I was very happy with Instant Tax. I got jammed up pretty badly. I went away for a couple of years and my taxes went to hell. New York City took it upon themselves to say that I make twice as much money as I really do. I wasn’t even employed for two years and they tried taxing me on that too. It was at a ridiculous rate but Instant Tax cleared it all up.

    I reached out to Instant Tax initially and they were, overall, pleasant to work with. They were not pushy at all and they were very quick to answer all my phone calls or they called me back if nobody was there to answer. I worked with a lot of people, not that they pushed me around to different people. They were very thorough and they even reached out to me because it took the state a long time to get back to me. They would call me just as a courtesy to let me know that everything was still being worked on and not to worry about anything.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Cory for your review of Instant Tax Solutions. We appreciate the kind words about our company and you letting others know about your experience. Please contact us any time you need to in the future for tax assistance.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 3, 2020

    I was in an urgent situation and I felt comfortable with the gentleman from Instant Tax Solutions whom I spoke with on the phone. I went with them and the agent who helped me felt truly like an advocate on my side. It's been a few years since I've been in their process. Part of that holdup was on my end and I've gotten fair work out of them. Their reps were really good at communication and returned my calls. I worked with Christine and I think the world of her. I'm satisfied with Instant Tax Solutions and I would recommend them.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Gregory for taking the time to leave your review of Instant Tax Solutions. We appreciate you letting others know about your experience with our company and that our employees went out of their way to help. Please reach out to us any time you need to.

    Verified purchase
    Customer ServiceStaffTransparencyCommunication

    Reviewed March 5, 2020

    I looked at many companies to help me and I finally decided to seek the help with Instant Tax Solutions. They kept me updated. I would highly recommend Instant Tax Solutions for anyone who needs help to solve his problem related to Taxes. Don't hesitate, call them. They are very professional.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Constant for taking the time to tell others about your experience with Instant Tax Solutions. We appreciate your recommendation and will be available for anything you may need in the future.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed Feb. 28, 2020

    I had had tax problems for several years and was unable to keep up with payments and deadlines. Everything seemed to spiral out of control so I contacted Instant Tax Solutions. I was immediately relieved knowing that I had competent persons helping me with my situation. They had an easy and affordable payment plan for their services and they started right away. All of the representatives and staff at Instant Tax Solutions were always very professional and prompt in my communication with them. All of their instructions were clear and timely so that I could supply them with the information that they needed.

    I am very glad that I took the plunge and hired Instant Tax Solutions for my tax solution. I would have never been able to resolve this by myself. There are too many pitfalls that I was not comfortable navigating alone. Having a qualified tax solution group behind me allowed me to stay confident until everything was resolved. I hope I don't need such extensive services ever again but I plan to continue to work with Instant Tax Solutions for regular tax filings. After having such an acceptable resolution I highly recommended Instant Tax Solutions to others.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Keith for taking the time to leave such a great review of Instant Tax Solutions. We appreciate the kind words about our company and will be available whenever you have questions or need anything in the future.

    Verified purchase
    Staff

    Reviewed Feb. 25, 2020

    Eric is a genuine person. He is easy to work with and wants to take care of everyone. I really appreciate all of the time he has taken over the years to make sure I am taken care of. I value his input and friendship.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Georgia for leaving your review of Instant Tax Solutions and letting everyone know how great Eric was to work with. Please contact us any time you need to with questions or anything else you may need.

    Verified purchase
    Staff

    Reviewed Feb. 25, 2020

    When I was younger and I had my own business, my grandfather was doing my taxes. Then, I did not realize he never filed them. All of a sudden, I got those things from the IRS saying I owe $52,000. Instant Tax Solutions was awesome because they got it all down to a reasonable amount that I can pay. I’m going to have it hopefully paid off by April 5th of this year. It took mine for them to process for two years because I had health issues and other things happened too. They were so willing to work with me because my mom, in the middle of all these, decided to go unresponsive and I was in a hospital with her on deathbed for a month and a half -- and, all of a sudden, she turned a corner, and she was all better. I started with them in December of 2017, but I didn’t get everything filed until 2018 because everything went wrong. Still, overall, Instant Tax Solutions was excellent.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Theresa, we can't thank you enough for leaving such a wonderful review of our company. We are so happy that your debt is almost paid off and we played a role in that. Please reach out to us any time you need to with questions or anything else.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 12, 2020

    I really can't say enough about the whole team at ITS, especially Eric ** and Rick **! They have been absolutely great. They have made something that was so complicated to me, seem like such an easy process. Eric and Rick walked us through the entire process step by step, all the while making sure we understood everything that was going on and making sure we were comfortable with the process and outcome. I am so thankful to have found ITS, and I would recommend them to anyone who has any kind of tax issue. From the moment I made the first phone call, they put me at ease and I knew that I had found the right people to help me tackle what seemed to be an insurmountable and scary time in our life. Thank you so much to Eric, Rick and the entire team at ITS!!!

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you for leaving your 5 Star Review of our company and letting us know how great Eric and Rick were. We are happy to hear that they helped you out of your complicated situation and you can move on now. Please contact us if you need to with questions or anything else you may need.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 12, 2020

    So far my experience has been good. They have been very attentive in answering emails, calls, etc. regarding any questions or concerns. They are a very understanding and professional organization and I feel confident in their experience concerning my case. The best thing about them is that they don't make you feel like your case has been forgotten. They are thorough and treat every client with respect courtesy and professionalism.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Sal for taking the time to leave your review of Instant Tax Solutions. We appreciate you letting others know about your experience with our company.

    Verified purchase
    Staff

    Reviewed Feb. 5, 2020

    I was a bit apprehensive using a company to resolve my deceased parent's tax issues, but the entire Instant Tax Solutions team immediately put my concerns at ease. The entire team was courteous, attentive and professional. Thank you! T. **.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you for leaving your review of Instant Tax Solutions. We appreciate you taking the time to let others know about your experience with our company and how you were treated by our staff. Please contact us any time you need to with questions or anything else you may need.

    Verified purchase
    Staff

    Reviewed Feb. 4, 2020

    My husband and I have had and continue to have a great experience with Instant Tax Solutions! Eric ** and Rick ** have been handling our case. While it has been long and drawn out, they have never wavered in their commitment to us. They have gone above and beyond to do everything in their power to get us the best possible outcome. It has been a very scary time and they have done an amazing job explaining everything so that we could understand the situation.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Amy for leaving your review of Instant Tax Solutions. We are happy to hear that Rick and Eric have provided a great experience for you and your husband with our company. Please contact us any time you need to with questions or anything else you may need.

    Verified purchase
    Staff

    Reviewed Feb. 3, 2020

    Eric at Instant Tax Solutions helped me with my delinquent tax issues. He is professional and helpful. I now have completed all papers necessary. I thank them for helping me become current and I appreciate that because I could have lost my home.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Lori for leaving your review of Instant Tax Solutions. It's always great to hear when one of our employees did a great job, and it looks like Eric did this for you. Please contact us any time you need to in the future.

    Verified purchase
    PriceStaff

    Reviewed Jan. 31, 2020

    If you're looking for a tax service with attentive true professionals who work for you, then this is the best choice. They deserve 10 stars. I am very satisfied with the services provided. If you are experiencing tax issues, it is not wise to procrastinate as the issue isn't going away on its own. Instant Tax Solutions helped me to resolve my pressing tax issues and saved me from ongoing penalties and charges.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Willie for your Stellar Review of our company! We truly appreciate you letting others know about how your experience with Instant Tax Solutions went. We will be here for anything else you may need in the future. Please contact us any time.

    Verified purchase
    Staff

    Reviewed Jan. 29, 2020

    My experience was a good one. Staff was efficient and thorough. I also appreciate that they were able to work with me concerning the fee. This tells me hat they can relate to the average person who is struggling with finances.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Lona for taking the time to leave your review of Instant Tax Solutions. We are happy to hear that we helped you with your struggling tax issues, and will be available any time you need more help in the future.

    Verified purchase
    Staff

    Reviewed Jan. 28, 2020

    Very friendly staff. They took time to explain the process. Gave me time to provide documentation. Walked me through step by step and I would highly recommend Tax Solutions to friends and family. They were understanding and reasonable with me when I had a death in the family.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Dominick for taking the time to leave your review of Instant Tax Solutions. We truly appreciate you letting others know about your experience with our company. Please contact us any time you need to with questions or anything else you may need.

    Verified purchase
    Staff

    Reviewed Jan. 20, 2020

    I was in trouble with my taxes and at a loss about what to do. Eric was able to help me. He is very knowledgeable and a pleasure to work with. I would recommend working with Eric at Instant Tax Solutions for any tax situation. Even though taxes are no fun, Eric makes it not so bad.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Tonya for taking the time to leave your review of Instant Tax Solutions. We appreciate you letting us know how Eric handled your case and that he helped relieve your situation. Please contact us any time you need to with questions or anything else you may need.

    Verified purchase
    Staff

    Reviewed Jan. 17, 2020

    Eric is like a dog with a bone when helping with my tax questions, not satisfied until I'm satisfied. His attention to detail puts my mind at ease, since I just follow his lead and rely on Eric's expertise & experience. Plus, he's a UT Longhorn, comes from good stock.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Calvin for the kind words about Eric. Eric and the rest of us at Instant Tax Solutions will always be here to answer any more questions that come up in the future. Thank you for the 5 Star Review!

    Verified purchase
    Staff

    Reviewed Jan. 11, 2020

    I recommend Instant Tax Solutions. They helped me with my tax issues from the start to the last day, until everything was done and I finally got the the relief I was looking for. Do not doubt on Instant Tax Solutions, they will help you.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Juan for your recommendation to others seeking help with tax issues. We appreciate the 5 Stars you gave us, and will be available any time you need us in the future.

    Verified purchase
    Staff

    Reviewed Dec. 17, 2019

    With complication with my prior taxes. Eric ** has guided me and help me get through I’ll corrections. His knowledge and expertise has helped. Eric ** is in an outstanding employee. Great asset to the company. I would definitely recommend this company and Eric **.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Jose for taking the time to leave your review of Instant Tax Solutions. We appreciate you letting others know about your experience with our company, and how great Eric did with helping you. Please contact us any time you need to in the future.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 11, 2019

    I am pleased with my experience with Instant Tax Solutions. Ani, Jace, and Ian, just to name a few, was nice and professional. Every time I had a question or concern, I would always get a callback in a timely manner. Never had an issue. I recommend them to my family or friends any day! Thanks for everything, I appreciate it!

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Kimberly for leaving your review of Instant Tax Solutions. It's great to hear that so many employees helped you through the process and you are happy with the results. Please contact us any time you need to in the future.

    Staff

    Reviewed Dec. 7, 2019

    Five years ago I was looking to replace my former tax advisor and was fortunate to have found Mark ** at Instant Tax Solutions. I found Mark to be highly knowledgeable, not only with the current issues at hand but being able to offer sound tax advice for my future business and personal obligations. His comprehension of tax law and the ever-changing tax codes is something I’ve come to rely on whenever I have questions. I am grateful for Mark’s continued guidance and trusted expertise, I wouldn’t go anywhere else!

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Kimberly for leaving such a great review of Instant Tax Solutions. We appreciate all of the kind words about our staff and company. Mark, and everyone else here are available any time you need us in the future.

    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 7, 2019

    Mark listens carefully, says what he will do and then does what he says. He is very prompt about returning any communications. I felt like he really cared about my situation and genuinely wanted to assist me.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Annette for letting us know that Mark did a great job working on your case. Please feel free to contact us any time you need to for additional help!

    Verified purchase
    Staff

    Reviewed Dec. 6, 2019

    Instant Tax Solutions has been great to work with. Their staff was very knowledgeable and was always extremely courteous. The entire process has been simple and pleasant. We would highly recommend Instant Tax Solutions for all of your tax preparation needs.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Kim for taking the time to let others know about your experience with Instant Tax Solutions. We appreciate the great review!

    Verified purchase
    Contract & TermsStaff

    Reviewed Dec. 6, 2019

    Excellent job in helping me get my finances sorted. Now I'm on with my way to worry free debt. Everyone I dealt with was professional, kind and courteous and very considerate of my privacy. Never did I feel forced to sign anything that I wasn't in agreement with.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Paul for leaving your review of Instant Tax Solutions. We are happy to hear our staff was professional and kind, and will be available any time you need us in the future.

    Verified purchase
    Staff

    Reviewed Dec. 3, 2019

    Instant Tax Solution helped me with all my tax problems, The staff is excellent and professional. They kept me informed on every aspect and was able to find a solution that worked! They are diligent and work for your best interest. These guys are THE REAL DEAL. Thank you!

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Warren for taking the time to leave your review of Instant Tax Solutions. We appreciate you letting others know about your experience with our company!

    Verified purchase
    Customer Service

    Reviewed Dec. 2, 2019

    If you have time give this company a call. A great company to work with if you have any tax concerns or questions on the direction you need to explore. Called several places and this one is the most knowledgeable I felt compared to other places.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Kathy for your review of Instant Tax Solutions. We appreciate you choosing us, and are happy to hear that everything went well with your case. Please reach out to us any time you need to.

    Customer ServiceStaff

    Reviewed Dec. 2, 2019

    I was deep in debt to IRS because of my own negligence and didn't know where to turn. I found the number to Instant Tax Solutions on the web. I gave them a call and was referred to a very knowledgeable agent who explained what they could do for me and what their services cost. We made an agreement and the process was started. They helped me file missing tax returns and were able to remove levies placed on my social security by the IRS. Instant Tax Solutions was the answer to my prayers.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you John for leaving your review of Instant Tax Solutions. We are available any time you need us in the future for questions or additional help.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 1, 2019

    Instant Tax Solutions helped us resolve our issues with the IRS and worked out a payment plan. They were extremely professional and helpful. Calls and questions were always answered in a very timely manner. Staff was extremely professional. The process was always explained and questions were always answered. From the first phone call to the final step, the staff was great to deal with. I would highly recommend Instant Tax Solutions!

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Cynthia for leaving such a great review of Instant Tax Solutions. We appreciate you taking the time to let others know about your experience with our company and the high recommendation!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 25, 2019

    If you are tired of being in the shadows or hiding from the IRS you should really give these guys a call. They help not only private citizens but also help when you have issues with corporate or business returns. Whether or not you've filed or have an audit or whatever comes up, give them a call and see what they can do for you. At least you'll have the peace of mind knowing what to expect and you won't need to hide from the IRS anymore.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Roger for leaving your 5 Star review of Instant Tax Solutions. We appreciate you letting others know about what services we can help with and how your experience went with our company. Feel free to reach out to us any time you need to with questions or if you need additional help.

    Verified purchase
    Customer Service

    Reviewed Nov. 22, 2019

    I was looking for a Company that could help us with our taxes and called a few of the bigger companies and smaller companies, we chose Instant Tax Solutions and I have to say they didn't disappoint! We are EXTREMELY pleased with the outcome. They will always respond to you, keep you informed of what is going on and I cannot be happier with our outcome. Thank you so much Instant Tax Solutions. I will recommend this company to anyone who is in a situation with the IRS. Thank you!!

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Liz for leaving you review of Instant Tax Solutions. We are very happy that you chose us to help you with your tax issues, and are very thankful for your recommendation to others. Please contact us any time you need to in the future.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 20, 2019

    They were great, friendly, knowledgeable and fast. They helped me a lot. They made the whole process painless and simple. I would recommend them to anyone with tax problems. I was not the easiest case to deal with but they worked with me and got it done.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Anthony for your review of our company. All of us at Instant Tax Solutions appreciate you taking the time to recommend us to others looking for help with their tax problems. Please contact us any time you need to in the future.

    Verified purchase

    Reviewed Nov. 19, 2019

    I needed the guidance of Instant Tax Solutions to “show me the way” to catch up with my tax situation. Step by Step they led me to successful resolution! Very happy and thankful with all their efforts and patience in this challenge.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you John for leaving your review of Instant Tax Solutions. We appreciate you taking the time to leave us a 5 Star Review and show others about your experience with our company.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 19, 2019

    I worked with Eric ** and he was a huge help for me. He answered questions that my accountant couldn't and helped me straighten out my matter. He replied promptly and helped save me money. It has been such a relief. Thank you for your help!

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Shari for leaving your 5 Star Review of Instant Tax Solutions. We are happy to hear Eric did a great job and are available any time you need us in the future for questions or additional help.

    Verified purchase

    Reviewed Nov. 14, 2019

    When I contacted Instant Tax Solutions I was in serious tax issues, they have taken the situation and been able to make it so I can get on with my life, IRS was getting ready to do some serious damage to me and they have really put this together. Best money I have ever spent. Anytime someone ask me they would be the first company I would recommend for tax help. Thank you Instant Tax Solutions.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Brian for leaving such a great review of Instant Tax Solutions. We appreciate your recommendation and are available any time you need us in the future.

    Profile pic of the author.
    Verified purchase

    Reviewed Nov. 14, 2019

    I reached out to Instant Tax for their price and for help with my IRS issues. They seemed to follow the constitution and they faxed over the paperwork which I filled out. I sent the paperwork back and they went with the agreements. They kept me abreast of what was going on. They held back multiple years of tax refund for me. In the second approach, we were offered a compromise, approved and sent to them. Then my tax problems were over.

    I didn't file for many years and it made me $16,000 fell off. The rest they took when I filed my taxes. It went through the tax returns so I haven't had to pay any money out of my pocket to the IRS except for the $50 that was agreed upon for the offer and compromise. I finished the program within four and a half years and my experience was great.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Donald for your review of Instant Tax Solutions. We appreciate you taking the time to tell others about your experience with our company. We are available any time in the future for you if you have questions or need additional services.

    Verified purchase
    Contract & Terms

    Reviewed Nov. 14, 2019

    Eric ** & others at Tax Solutions helped me out of a lot trouble I was in with the IRS and saved me from paying thousands of dollars. For years I was paying monthly as agreed and then they said I had no agreement and was going to garnish all my wages and now they a big fat ZERO... Thank You Again!!!!

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Patrick for letting us know how our staff treated you and helped you. We appreciate you leaving your 5 Star Review, and feel free to call us any time if you have questions or need additional assistance.

    Verified purchase
    Staff

    Reviewed Nov. 13, 2019

    I had the very best experience with jace tax solution. They were patient kind and got the job done just like they said they would. They were amazing and very professional. Thank you and they treated me like family not like a client. I felt comfortable after I realized I made right decision by hiring them. They deserve 5 stars. Thumbs up.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Reginald for your recommendation of Instant Tax Solutions. We appreciate all of the kind words and are very happy to have another happy client. Please contact us anytime in the future if you need additional help.

    Verified purchase
    Customer Service

    Reviewed Nov. 10, 2019

    Thank you for all the support we've been given over the years. Instant Tax is always quick to return calls, experienced and answer questions in a way that's easy to understand. We could not have done this without Eric and the team.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Tom for taking the time to leave your review of Instant Tax Solutions. We appreciate you letting us know that Eric did a great job and letting others know about your experience with our firm. Please contact us any time if you need additional assistance.

    Verified purchase
    Customer ServiceTransparency

    Reviewed Nov. 5, 2019

    Whenever I get a service, I go online where there are various services that rate companies. I use those services and I found that Instant Tax had really good reviews. I used them and got my resolution for my case. They were on top of my case and communication was great. They kept me informed through the whole process and there was constant communication with the IRS. I'm grateful that I found Instant Tax and I'm very happy and satisfied with my results.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Cesar for leaving such a great review of Instant Tax Solutions. We are happy that you chose us to help you and are available any time you need us in the future.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 25, 2019

    I had a buddy who said he was very happy with the services of Instant Tax and I reached out to them. With them, you don’t worry anymore. You got somebody in the front seat driving the bus and all the phone calls and letters went directly to them. They kept me posted and answered anytime I had a question. It was piece of cake and I’ve got no complaints at all. Every time I send paperwork, they would get back to me in about a week. We’re done with the program and everything is squared up. We settled for $650 out of 40 grand and now, we’re just making a quarterly fine payment and we make a monthly payment to the IRS. The amount of money was outrageous when I first did it, but it was worth every penny. It’s nice to have your business back and not have to worry about somebody taking it away.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Bret for leaving such a great review of our company. We truly appreciate you taking the time to show others about your experience with Instant Tax Solutions. Please contact us any time in the future if you have questions or need additional help.

    Verified purchase
    Staff

    Reviewed Oct. 15, 2019

    Awesome company. They really help and make you feel comfortable dealing with the IRS. It’s nice to know they have your back, and they make the process easy. I would definitely recommend them to others. Instant Tax Solutions helped me!!

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Jon for leaving your 5 Star Review of Instant Tax Solutions. We are happy to hear the process was easy and that you got the results you wanted. Please contact us any time you need to in the future.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 7, 2019

    Instant Tax Solutions is a very professional and courteous company with great people that operate as teams to help individuals. They are always accommodating to answer questions and concerns with your tax situation while they are working on your case. I highly recommend this company.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Shaun for your high recommendation of our company! We appreciate the 5 star review you left and everyone here at Instant Tax Solutions thanks you!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 7, 2019

    Amazing and knowledgeable tax professionals! They assisted in refiling past returns and reduced a large amount of tax liabilities that were owed. I can't thank them enough for the wonderful service! Give them a call as they will guide you every step of the way. Thank you, Instant Tax Solutions! :)

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you for leaving your review of Instant Tax Solutions. We appreciate you taking the time to let others know about your experience with our company. Please contact us at any time in the future if it is needed.

    Customer ServiceContract & Terms

    Reviewed Oct. 6, 2019

    I owed 85,000 to the IRS and while I was able to get a payment arrangement set up (1,085$ per month) my taxes were not decreased, I still received a lien and communication was spotty. While I’m grateful they were able to set up the payment arrangement, that’s about the only benefit I received for 2800$.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Richard for leaving your review of our company. We are at the mercy of the IRS in most situations, and while we try to reduce everyone's tax debt, sometimes it just isn't possible. The IRS dictates the parameters of who qualifies for their programs. Take care, and we wish you the best.

    Profile pic of the author.
    Customer ServicePriceStaffTransparency

    Reviewed Sept. 3, 2019

    I worked with them for 6 months. They charged a large fee. They seldom answered my calls. They would not give me updates as to what they were doing. They said they did things that they didn't. They were rude and dropped me without telling me. I found out through the IRS. Don't trust this company.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Aug. 22, 2019

    I owed the IRS a bunch of money and I reached out to Instant Tax Solutions. They didn't charge as much as some of the other companies, and the services were great. However, their process took a little longer than it should have. Still, the results came out spectacular and I'm very happy. Their rep, Mark, did a good job for me. We got a letter from the IRS and now, my problem has been solved. I'd recommend this company.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Hello Michael. Thank you for leaving your 5 star review of our company. It's always great to hear that our employees did a great job!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 21, 2019

    We owe so much to the IRS. I saw Instant Tax online and their rate was cheaper than other companies. I was hesitant at first because their office is back in Idaho and I was already here in North Carolina. But I went ahead and still tried. Signing up was great and very easy. Jennifer is the greatest adviser you can get. She is the one working with the IRS. She is very knowledgeable about what she’s doing. I also liked the people working there like Elise. She works as the receptionist. She’s very friendly and helpful. Even if I call how many times a day, she’s still the same Elise. I've been working with Instant Tax for over a year and we're almost done. It's awesome. I would 100% recommend them to someone who has a problem like me.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Tomasa for taking the time to leave your review of Instant Tax Solutions. Please contact us any time you need to with questions or needing additional assistance.

    Verified purchase
    StaffTransparency

    Reviewed July 26, 2019

    I had a backlog on taxes and had to start paying. I searched around and Instant Tax Solutions seemed to be the best one on the internet. I reached out to them and explained my situation. They were able to use payments and then walked me through a payment program. They set me up with a payment plan with my state and got me relieved with the other one. They took care of my taxes and lightened up a stressful situation. I also felt comfortable working with them and it worked out really well. I'm done with them now. It helped me out quite a bit and it was worth it.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Steve for leaving your review of Instant Tax Solutions! We appreciate you letting others know how the process went from beginning to end. Please feel free to contact us any time with questions or if you need additional help.

    Verified purchase
    Staff

    Reviewed July 19, 2019

    I needed tax help. From doing a little bit of research, I liked Instant Tax Solutions the best when I was talking to them so I hired them. They had several people helping me and Ani was the lead attorney on my case. They were ready to do a payment plan which helped me. That was pretty good. I just didn’t have the cash straight up to pay them because of my health at the moment.

    I was impressed by what Tax Solutions did for me. I had a $250,000 tax debt and they squashed almost all of it. I've been working with them a little over a year. I’m pretty much all settled now except for my state part. The state’s just taking their time. Other than that, I don’t have to worry about the IRS now. Two more payments and I’m done with them. Tax Solutions really helped me out. I never realized they could help you out that much so I was surprised. They're fantastic. The process might be longer than people realize, but it’s just the process you have to go through. By the time the federal government agrees and this and that, it takes them no time. But I didn’t have any problem with it, as long as I was told what was getting done. It worked out great and there were no surprises to me.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Hello Andrew. Thank you for your 5 star review of Instant Tax Solutions. We appreciate the kind words and allowing others to read about your experience with our company. We are very happy to hear that the outcome exceeded your expectations. Please contact us any time with questions or anything tax related.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 25, 2019

    I called Instant Tax Solutions after I’ve seen their advertisement. Signing up with their service wasn’t difficult at all. They just asked for a down payment. And they set up things for me and did their job. I was impressed with the way the rep handled things and the way he talked. If anything came up, he would call and kept me informed. I could call him anytime. If he was there, he would talk to me. They were able to help me with my federal debt, and working with them had a great impact on my life. I was scared to death and I didn’t know what was gonna happen but they did good with me. I would recommend them to anyone.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you for your review of Instant Tax Solutions! We appreciate you taking the time to let others know about how your experience with our company went. If there is anything you need in the future, please reach out to us.

    Verified purchase
    PriceStaff

    Reviewed June 15, 2019

    I had tax problems from previous tax years. I was being charged a lot for past due. I contacted Instant Tax Solutions and they were able to make an offer in compromise for what I owed on my taxes. There were fees, interest, and penalties. They were able to take care of those. Steve was my attorney and he was really helpful.

    Instant Tax already went ahead and they finished everything. It took maybe a little bit over a year with the whole process. They filed everything out and they did a power of attorney. Whenever they needed something, they gave me a couple of weeks’ notice in advance. I just provided all the documents and they did the rest. It was pretty simple. They followed up with the IRS and I didn’t even have to talk to them. Instant Tax was very professional and they kept me informed whenever a new letter came in. They had it pretty much down. They provided really good service. They followed up and resolved all my issues. I’m a happy customer with them.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Joaquin for leaving your review of our company. It's great to hear that Steve helped you throughout the process and you are happy with the outcome. All of us at Instant Tax Solutions appreciate your recommendation to others. Please contact us any time if you have questions or need any additional help.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 7, 2019

    I reached out to Instant Tax Solutions and Aaron answered the phone. He very much encouraged me to look them up on the Better Business Bureau website and read some of their success stories. Talking to Aaron when I called in was the reason why I chose to stick with them. I started with the company in February of 2018 to help with my IRS debt. They took over with a power of attorney. They pretty much did most of the labor. I had to send them a bunch of information that needed filed through the years. When it came to them, they had specific deadlines as far as their part on it. But it was a longer process and this was mostly on the point of waiting on the IRS.

    I don't understand a lot about the process. A lot of people get lost in the jargon that the IRS sends to you because nobody really understands that lingo. But Instant Tax broke it down for me in a way that I could understand it. That was really helpful. And even when I would be frustrated or upset by something that the IRS would say or what they were doing, the gentleman that I worked with named Jacob was very understanding and accommodating. When I had questions, he answered even if they were the annoying stupid ones that he didn't wanna answer.

    They also helped set up the payment plan. Jacob told me what I had to do for the next five months. I'm done with the program now. In retrospect, it seemed like I was paying Instant Tax a lot of money at first. When you're looking at it, you're overwhelmed. Because of this, you're not really thinking of the big picture. But I got quality service and I feel like Instant Tax was worth it at the end. It was an overall great experience for me. I would have paid twice as what I paid to still have the same result. And I don't think that the result was from the money. The result was because this is what they do and they are good at it. I've recommended two or three other people to them.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Kara for taking the time to let others know about your experience with Instant Tax Solutions. It's great to hear that our employees provided impeccable customer service and this is why you chose our company. Please contact us any time if you have questions or need any additional help.

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed May 6, 2019

    I was very pleased with Instant Tax Solutions. They were referred to me by a friend of mine. I called them over the phone and they got back to me within the day. Within three weeks, we were up and going but the bigger thing was waiting on IRS that took forever. It took them about 120 days to get back to us but the process took Tax Solutions more than about 90 days from start to finish. They did everything they said they would do and they were able to get my debt down. I paid a lump sum and the cost I paid Tax Solutions for their services was a premium for me since I am not a wealthy man. But, I got what I paid for.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Larry for your review of Instant Tax Solutions. We appreciate you taking the time to let others know how your experience was with our company. Please contact us any time in the future if you have questions or need any further assistance.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 24, 2019

    I was looking for help with the IRS and the Franchise Tax Board. I owed a lot of money. I found Instant Tax Solutions on the internet and since they were rated 5 stars, I tried them. Boy, I'm glad I did. I worked with three people, Rick, Melissa, and Eric, and they were so friendly, kind, and patient. Their customer service was so good too. I had their cellphones and emails and I could call, they would transfer me, and they would pick right up. There was never any delay. Also, they did everything I asked them with no complaints. Everything I did was easy and simple. I owed the Franchise Tax Board almost $10,000 and Instant Tax Solutions worked it out to where I would only be paying $25 a month for 20 years, which only amounts to $6,000. On top of that, I owe the IRS $103,000 and all I have to pay them is 250 bucks. I paid Instant Tax Solutions $4,800 in full in the beginning, and it was worth every penny.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Robert for leaving such a great review of our company. All of us here at Instant Tax Solutions appreciate you taking the time to write about your experience. It's always great to see another successful result accompanied by impeccable customer service. Please reach out to us any time if you have questions or need any additional help.

    Verified purchase
    PriceStaffTransparency

    Reviewed April 12, 2019

    We reached out to Instant Tax to get IRS help, and Mark was the agent who helped us. He was very knowledgeable and he knew what he was doing. He was able to explain things to us to where we understood it. The cost of their service was perfect and very reasonable too. We worked with Instant Tax for less than a year, and now we’re completely done. I am very pleased with everything they helped us with, and I’m so glad we picked them. They truly brought peace back to our life. They are excellent, and I’ve already recommended them.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Marna for you recommendation to others viewing these reviews. We take great pride in providing impeccable customer service with optimal results. We appreciate you taking the time to leave your review. Please contact us any time if you have any questions or need any additional help.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 11, 2019

    I needed help with my taxes. I owed a lot of money. I researched different companies and Instant Tax Solutions got back to me very quickly. They say they could help me. They were very upfront and even told me the cost. They said it was not a guarantee that the state would offer my compromise. But they worked with me with the money that I had to pay them. They came back with an offer of $250, and I was like, “Are you kidding me?” I then asked for how long do I have to pay and the rep said, "One time." I was in awe and was so impressed. And sure enough, I sent the money in immediately and the state got back to me and gave me my receipt that I was free.

    I was very happy with Instant Tax and although their services were a little costly, when you figure how much they saved me and how much I had to pay to the state, it was worth every penny. Besides, they got back to me right away with any questions I had. They helped me with paperwork too. They were on top of everything and they were very courteous. I would recommend them to anyone.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Janet for allowing us the opportunity to help you with your tax problem. We appreciate you showing others the value in our services. Please contact us any time if you have questions or need any additional help.

    Verified purchase
    PriceStaff

    Reviewed March 29, 2019

    The IRS was unresponsive to me as a citizen of the United States so I reached out to Instant Tax Solutions. They seemed to have a little bit of a better idea of what was going on. People referenced them more too. They were more on the ball to me. I had an excellent experience with them. From start to finish, they treated me not as a number but as an individual. They knew who I was, they knew my name and they didn’t have to fiddle around for paperwork. I felt like they honestly were engaged in resolving my issues. With Instant Tax, I was just blown away. Also, the cost in retrospect was very fair. It was very affordable for the service that they provided for me.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Robert for taking the time to leave your review of our company. All of us here at Instant Tax Solutions appreciate you letting others know about your experience. Please contact us any time if you would like additional help or if you need any assistance.

    Customer ServiceStaff

    Reviewed Jan. 23, 2019

    I've been scammed out of money before by a lawyer and these people were so helpful. I am grateful for the help. I recommend trying their company out. This company's been one of few companies with good communication, easy to reach, good customer service. Real advice.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Aiyanna for your review on Consumer Affairs. It can be scary trying to find honest and ethical help in dealing with the IRS. We are happy to hear that our staff provided you with real advice and good communication. Please contact us any time if you have any questions or need additional help.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Jan. 23, 2019

    I had not done my taxes for three years and when I went through H&R Block, they came out saying that I owed something crazy like over $30,000. There was no way that I owed that much. That was why I initially started looking for somebody and when I talked to Instant Tax Solutions, they were really nice. So I just decided to go ahead and go with them to try to fix those three years plus the coming year in my taxes.

    Joe is the one who actually redid my taxes and he was awesome. We communicated primarily through email but he was always easy to get ahold of. He was very prompt in getting back to me and no matter what question I had, he was able to answer that for me and make sure I understood what was going on and the process that we were in. He walked me through every little step. Then the guy I'm working with now, Mike, is awesome as well. He was always trying to get ahold of me and he also made sure that I know what was going on. So they've been there through every step. Even with the government shutdown right now, Mark still let me know what's going on and where we're at with everything. He also let me know what's gonna happen once they come back up.

    When I needed help with making payments, everybody as a whole was absolutely amazing – Mark, Joe, the finance team and everybody. I would really recommend Instant Tax Solutions to anybody for any tax solution because they're an amazing team and I appreciate that they're there for us. The program has been really great too. They've helped me with everything that I asked for help for and it's definitely well worth the money. Right now, I'm just waiting for the IRS to come back. Once that's done, I'm just waiting for our deal to be completed. That way I can start making my payments to the IRS. I'm right at the finishing line and my experience has been absolutely amazing.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Wow Cassandra, what a great review. Thank you so much for your honest opinion and detailed review of Instant Tax Solutions. We truly appreciate you taking the time to show others what your experience was like with our company. It is great to hear that our employees went above and beyond your expectations and you are happy with the results. Please contact us any time if you need any additional help.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 22, 2019

    I needed help with my taxes and when I talked to Jacob at Instant Tax Solutions, he told me he could take care of it. And working with them greatly impacted my life. I worked with them for about two years and the program took my tax from $80,000 down to $5,000. They helped me straighten out my issues and they did all the paperwork. All I had to do was fax some stuff. I would totally recommend them to anybody who has tax problems and I would totally recommend Jacob. He's not the big guy there but he totally did an awesome job. He was phenomenal. When I called him the first day, I was crying. I didn't know what to do and he was like, "Okay Dawn, it's gonna be okay." Then he would email me and call me whenever a thing was coming up. He would let me know everything that I needed to know. He was on top of it and I'm really happy with their service.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Dawn, it is so great to hear that one of our employees treated you well, and provided such great support through the process with the IRS. It can be overwhelming to deal with the IRS, and we take great pride in helping every client with impeccable customer service and great results. I will forward your review to Jacob to see. If you need any assistance in the future, please call us. Thank You!

    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaff

    Reviewed Jan. 13, 2019

    I had several years of unfiled returns and it was time to get it taken care of, so I called Instant Tax Solutions. Signing up with them was easy. It cost $2,800 to file my taxes though which I can hardly afford. I had to borrow money just to pay Instant Tax Solutions, let alone pay my taxes. It was rather expensive but they said they’d take care of everything that I ask them to. I was skeptical at first because I thought all that stuff was a scam but it ended up working out. They got everything filed for me and they were pretty good to deal with. They would e-mail me and as long as I got everything sent in on time, they got everything taken care of. I just had one little issue where I had an identity theft and it delayed things a bit. But other than that, everything has been taken care of and my offering compromise was accepted. I’ve paid that and I’ve paid the state. I’ve paid Instant Tax Solutions and right now, I'm all current.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Arthur for your review of our company. Instant Tax Solutions takes great pride in providing impeccable customer service and getting the best possible outcome for each and every client. We are happy to hear of another successful Offer In Compromise case. Please contact us at any time if you need any further assistance.

    Reviewed Jan. 3, 2019

    Instant Tax Solutions helped give me my life back. I owed the IRS over $5000,000. I thought that I would never be able to get that number down. Then I saw a advertisement on my phone and decided to call. They got straight to the point, and told me that the IRS would be settling with me. Instant Tax Solutions got the IRS to settle for $250. I am so grateful for Instant Tax Solutions.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Hello J M. Thank you for your honest review of Instant Tax Solutions. It is always great to hear about another successful settlement with the IRS. It is very tough to deal with the IRS on your own, and we were happy to help you and happy to see your amazing results. Please contact us whenever it is needed for questions or any future help.

    PriceStaffTransparency

    Reviewed Nov. 30, 2018

    I had not filed a return for over twenty years and I had an unpaid tax bill from years ago that I was afraid with penalty and interest would run into the tens of thousands. Instant Tax Solutions walked me through step by step and made it as painless as possible to resolve my situation. They also were able to protect my income and assets while I was going through the process. They used their extensive knowledge of IRS rules to eliminate most of what I thought I owed. The end result was I was able to end this self inflicted nightmare by writing a check to the IRS for under a thousand dollars. I am now a taxpayer with a fresh start in compliance and up to date. Twenty plus years of sleepless nights and wondering when the tax hammer would fall are over. They even filed a penalty abatement with the IRS for me and I just received a refund from the feds for $260.

    If you are reading this review it probably seems almost too good to be true but I am a real person and a real client of Instant Tax Solutions. I don't know what your tax situation is or what your final results will be but as for me they hit a Grand Slam and I couldn't be more satisfied. Thanks so much to Jennifer, Tom ** and the rest of the professional staff.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Sam for taking the time to leave your review of Instant Tax Solutions. We appreciate all of the kind words and letting others know about your experience with our company. Please contact us any time if you need help or have any tax questions.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 28, 2018

    The IRS told me I owed an extreme amount of money. I started doing a little research on the internet, and I came up with some information on Instant Tax Solutions. I spoke to John, and he walked me through the process of what would take place and how we would go about filing the necessary paperwork to get started. I was extremely interested, so I did that. As we moved from one step to another, the Instant Tax reps would explain everything thoroughly. I would get letters from the IRS and they would calm my fears and let me know that there was nothing to be concerned about. If I had any questions, I could call back and they would return my call. They were really helpful and the results were great. I was completely satisfied with their service and I would definitely use them again.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank You Juan for leaving your review of Instant Tax Solutions. We appreciate you taking the time to let others know about our company. Please contact us if you need any assistance in the future.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 20, 2018

    After researching the internet, Instant Tax Solutions had the most positive reviews. Also, most of the companies were in Californi and Instant Tax Solutions had a local office here in Dallas. I didn't want to mess with anybody where I couldn't speak to somebody in town. I was at $45,000 on debt to the IRS and they did a letter of compromise. We sent a letter and they settled for 250 bucks. They got everything resolved. The tax attorney I worked with was awesome. He kept me posted on everything. There were several times that I needed questions asked and he was there to answer them. Sometimes, they take a couple of days to reply, but I'm not the only customer they have, I'm sure. He was always pretty good with getting back with us and was always very helpful every time I called.

    The overall cost was amazing. Everybody wanted $5,000 to $8,000 but with Instant Tax, it was a flat fee of 2,600 bucks and I paid it out in 10 payments. It got deducted from my account every month for 10 months and then it was a flat fee. They were a really good company and I would recommend them to anybody. They helped me with what I had to do.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Juan for taking the time to leave such a great review of Instant Tax Solutions. We appreciate you letting others know about your experience with our company. Please contact us any time if you need any additional assistance.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 16, 2018

    I was having issues with back taxes. I looked around and called three companies. Instant Tax Solutions was a whole lot more polite about it, so I went with them. Their enrollment process was pretty simple. I called them and they got right on it. I sent them all my paperwork and they called me back within two weeks. They told me what was going on, how it was gonna go, and they did it. They were good and Josh, the rep I worked with, was polite. If he needed to ask me something, he called and we spoke. He'd done his business and working with them helped me out greatly. I'd tell others to call Instant Tax Solutions and use them.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Nathan for taking the time to leave your review of Instant Tax Solutions. Please contact us any time if you need any assistance in the future.

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 13, 2018

    I needed help with a settlement and Instant Tax Solutions was 1/5 the cost of a big-name attorney and 1/3 the cost of another one. Signing up for their service was easy. Although the program took nearly two years, Instant Tax always got back promptly and I never had a problem. They seemed perfectly confident and knew what they were doing. I felt very comfortable working with them. It has been a great relief and I’m very happy. They handled everything perfectly.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Donald for taking the time to leave your review of Instant Tax Solutions. We appreciate you letting others know about your experience with our firm. Please feel free to call us any time if you have any questions or need any additional help.

    Verified purchase
    Customer ServicePriceTransparency

    Reviewed Nov. 1, 2018

    I reached out to Instant Tax Solutions as I was seeking help for a resolution to a personal tax issue. They helped me file the appropriate papers with the IRS. The cost of the service was reasonable but they need to work on their quality of service. Particularly, they need to work on their communication with their clients. We had very little communication which was almost exclusively over email and I didn't know what they did in the background. If I didn’t reach out to them, I never heard from them. I also felt like all I was was a source of revenue for them. They have terrible communication and follow up skills so you would have to make your own judgment whether or not you'd wanna use them.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Hello Edward. We are very disappointed to read your review of our company. We settled your $51,064 IRS tax debt for only $500. That is the best possible outcome anyone could ever hope for. We are sorry that the communication wasn't up to your standards, but please remember that much of that time, we are waiting on the IRS to respond to us, and sometimes an Offer In Compromise could take up to 9-12 months to get approved by the IRS, which in your case it did get approved. We wish you the best in the future, and hope are very happy you no longer have any IRS debt to deal with.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 28, 2018

    I reached out to Instant Tax Solutions to resolve unfiled taxes from years past. The rep was prompt in returning calls, and I was easily able to get a hold of him. They gave me a couple of options and suggested that I take care of it as promptly as possible. They kept in good contact and helped me resolve the matter pretty quickly. The settlement that they did came down to a fraction which was hardly anything compared to the amount that was being asked for. It gave me relief from years of unsettled taxes. They did an amazing job and it turned out better than I thought it could. Instant Tax Solutions is a good company and the people are attentive to their clients.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Symon for leaving your review of Instant Tax Solutions. We appreciate you taking the time to let others know about our company. If you have any questions or need any further assistance please call us any time.

    Verified purchase
    Staff

    Reviewed Sept. 22, 2018

    I would like to express my overall experience with Instant Tax Solutions as impeccable. From the initial consultation through the completion of my case, I have been treated with kindness, professionalism and courtesy. I would recommend Instant Tax Solutions to anyone who has a problem with the IRS. Overall, I was kept confident throughout the process, my outcome was just as they said and I no longer have the stress of any tax problems.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Sharon for taking the time to leave your review of Instant Tax Solutions. We appreciate you letting others know about our company. Please contact us at any time if you need further assistance or have any questions.

    Verified purchase
    Staff

    Reviewed Sept. 18, 2018

    My experience with Instant Tax Solutions was super good. Their reps, Glen and Mike, worked super good. They helped me with the business and the personal taxes. Instant Tax Solutions is the best.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Alberto for leaving your review of Instant Tax Solutions. We appreciate you taking the time to let others know about our company. Please contact us any time if needed.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 16, 2018

    Instant Tax Solutions was the first one that I’d reached out to and I was immediately impressed with what they had to say. Their reps were excellent. Anytime I would need assistance or clarifications with any document, they were there. Mark, the one that I kept in most contact with, was really good and easy to get along with. Unfortunately, my son had died and he was still very sensitive, kind and patient because there were times that I just didn’t even answer him. But he was tenacious and just kept on until he got the answers from me and everything ran smoothly.

    At first, I thought the cost was high. But, they took over my case and literally took that monkey off my back and I was able to sleep at night and didn’t have that stress in my life anymore. I just had to pay them and they made life a lot more bearable. I never had dealt with the IRS after that, whereas before, with just me being a regular person, I was getting nowhere with them. We finally got a settlement with the IRS, which is a lot better in my favor and I can afford to pay. IRS, just like any other government body, move very slowly. But I was glad that although I had finished paying Instant Tax Solutions their fee, they still stuck with me to the very end. Everyone that has a problem with their tax returns should go with Instant Tax Solutions. Let them help you. We were first expecting a little less, but a $2,000 difference on what we were projecting at first is nothing compared to what IRS claimed that I owed them. So, I’m happy.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Sandra for leaving your review of Instant Tax Solutions. We appreciate all of the kind words about our staff. Please contact us any time if you need any further assistance or have any questions.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 13, 2018

    I didn’t file my taxes because I was doing drugs but I got my life back together again. I wanted to straighten everything out so I got in touch with Instant Tax Solutions. I was looking at all the reviews about them and I felt that everything that I read about them was more honest. I called other companies and they wanted $5,000 upfront or another company would finance me right away, but I didn’t like that. Instant Tax Solutions called me right back and told me that if I financed through them I'd be paying $260 a month for four years. They were very honest just by the tone of their voice and I didn’t feel like they were trying to set me up or rip me off. My gut feeling was great about them.

    My interactions with the tax attorney were great. When I talked to them over the phone, it was amazing and they made me feel comfortable. I felt at ease that I was able to sleep. All I have been doing was getting stressed and I had a heart attack. I was wondering what was gonna happen with the IRS because they were supposed to send me a notice if they agreed to the tax solution that Instant Tax Solutions offered them. That day I had my heart attack, the letter showed up, although I wish it would’ve shown up earlier, and everything was resolved. The person that I talked to was concerned and the people there were a lot better.

    They weren’t beating around the bush. When I talked to the consultant he told me straight out, “I’m gonna tell you right now. If you’re gonna go through us, you got to be on board a hundred percent. If you’re not on board a hundred percent, they ain’t no use to even coming with us.” I told him that I was on board a hundred percent and I got a case manager and people that were dealing with my taxes. They would contact me and send emails. They kept me informed with everything that they were doing. The overall cost was great. Also the overall outcome was awesome. I would tell my friends to go to Instant Tax because they’re honest. I already told two or three other people about them and I am also letting people know that they are amazing.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Lamberto for leaving such a detailed review of Instant Tax Solutions. We truly appreciate you taking the time to tell others about our company. We are so happy to have been a part of getting your life back in order. Please, at any time in the future, give us a call if you need any help or have any questions.

    Verified purchase
    Customer Service

    Reviewed Sept. 12, 2018

    I read the reviews of Insta Tax and most of them were pretty good. I checked them out with Better Business Bureau and what I liked was their reasonable payment plan so I contacted them. They did everything they said they were gonna do. They got a settlement for me and had my payment reduced quite a bit. I’ve signed some power of attorney papers so they could act on my behalf and I put down my down payment and that was it. They got to work.

    I was real scared at first. I thought I had to call them every day but within two or three days, they would call me back and they would be on the ball. Everything was just awesome. They took care of everything. I got room to breathe financially because I don’t have to worry about the IRS taking all my income. I would definitely recommend them to a friend.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Brian for leaving your review of Instant Tax Solutions. We appreciate you taking the time to let others know about how your case was handled, and the great customer service you received. Please contact us any time if you need any additional help.

    Verified purchase
    Staff

    Reviewed Sept. 11, 2018

    IRS was taking $400 a week out of my pay for a year. And then I’ve seen the ad of Instant Tax Solutions on TV so I called them immediately. It was very easy getting started with them. And within the next pay period, no more money was coming out and then they handled all of it for me. They resolved everything, we also came up with a complaint resolution, and everybody’s happy. I've been working with them for two years now and we’re pretty much wrapped up but we got a little bit more. They’re all fantastic and I've never ever had a problem. I’d recommend them to anybody.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Gary for taking the time to leave your review of Instant Tax Solutions. We know it can be a long process sometimes, but are always happy to hear from clients that they are happy with the end result and the customer service along the way. Please contact us any time you need to in the future.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 10, 2018

    Instant Tax Solutions was awesome and amazing. In the beginning, they told me that everything was gonna take 12 months but it took place faster than I thought. I started with them in April and my situation got settled by July. Then I got the final letter in August saying that my offer was accepted. I already got settled with the IRS. Instant Tax Solutions' cost was also good. Compared to other people, they were trying to charge me more but they worked with me and I was able to negotiate that I could only pay 180 a month from the amount they were asking. I was able to get in touch with a guy there and his assistant and they would email me quickly. I could also tell them to give me a call and they would do that right there and then. They're great and I will recommend them to anybody.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Ann for taking the time to leave your review of Instant Tax Solutions. We appreciate you letting others know about our company. Feel free to reach out to us any time if you need any further assistance or if you have any questions.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 9, 2018

    I had a problem with taxes so I was seeking help. I saw Instant Tax Solutions and every review I read about them was good so I called them up. I felt very comfortable with them especially after I have read the reviews. I said, “They can help me in there.” I dealt with a woman and I stayed in contact with her. My interactions with her was great.

    Once she told me the amount I had to pay, I started the monthly payment plan with them. I’m satisfied with all of those. There was one time that I was short with the payment I promised and she told me I had to pay at least half. Then I paid extra in the next couple of payments. So they work with you. They were also very patient with me and if I needed somebody, I would call. Whenever they would get the message, they would call right back. So they were very responsive. They did a good job. I had a great experience and I’d go back with them again. I’d also recommend anybody who needs the same help I needed.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Kendrick for leaving your review of Instant Tax Solutions. We appreciate you taking the time to let others know about our services and the process. Please reach out to us anytime if you have any questions or need further assistance.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 8, 2018

    Instant Tax Solutions made my life better. They gave me some relief. They were affordable, and they said they could help, and I was in need of help. Every time I called, their customer service team was there. They emailed me. Every time there was a change, they made sure I was aware of what I needed to do and the needed documents. Their rep was very prompt in getting them to me. Also, when I couldn’t pay, they were patient with me. They made arrangements and made the payments lower for me, so I can pay. Their service was excellent

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Shawn for leaving your review of Instant Tax Solutions. We appreciate you taking the time to share your experience with others. Please contact us any time you need to for questions or additional help.

    Verified purchase
    Customer Service

    Reviewed Sept. 2, 2018

    I had a big tax debt and I needed something done. It was one of those things where I needed to call someone and based on the reputation I saw online, I went with Instant Tax. They gave me the right information when I called them. Then they got my balance way down from what I owe and they worked with me on a payment plan. My credit score shot up, my income isn’t being impacted by the tax burden and I’m not worried about that tax debt staying over my head. My experience with them was outstanding. Instant Tax is great is a great company and they have my back all the way through. I highly recommend them.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Ernie for taking the time to leave your review of Instant Tax Solutions. We appreciate you letting others know that it is possible to get tax burdens behind you. Please contact us any time you need to in the future.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 1, 2018

    When I was seeking IRS help, I looked at all tax solution companies' ratings and reviews on the Better Business Bureau. I got my tax lien taken off, settled on a lower amount and got everything taken care of with Instant Tax Solutions. The process was excellent, they did a great job, and it went smoothly. Everything they said they were gonna do, they did. They were always helpful and nice. Whenever I asked a question, they always answered and responded, which I loved. The cost was also fair. There are still a few more months, but, other than that, everything is fine. I would recommend them to anybody.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Lori for taking the time to leave your review of our company. We appreciate the kind words about our services and employees. Please call us any time if you need any additional help or have any questions.

    Verified purchase
    Staff

    Reviewed Aug. 31, 2018

    I was trying to work an offer and compromise for the IRS and I reached out to Instant Tax Solutions. They did everything for me. They prepared all the paperwork and documents, and all I had to do was to sign them. They made the process really easy and the tax attorney was very nice and always available when I needed to talk to him or had questions. Then they set up a payment plan for me and I just paid whatever the bill was. It was definitely worth what I paid Instant Tax for. And I’d definitely use them again.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Brian for leaving your review of our company. Please call us any time if you have any questions or need any further help.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 30, 2018

    I reached out to Instant Tax Solutions for their cost, their price and I wanted something close by where I live. They solved my tax problems however, the cost was a high from the work that they did. I just faxed them all the paperwork and all they did was mail it in. Nevertheless, they were efficient and timely. My only problem was they kept changing staff. I used one tax attorney and that person left so I had to go to another person which is hard because you’ve built up that confidence with somebody and then they’re gone. And then you have to talk to somebody else and tell them the whole story over again. Other than that, I had good response from them. Their customer service was good. The payment plan was good too but it was a little more than what I could afford. I got behind on bills. Hopefully, I’ll get them paid off this next month. But so far, I’m making progress. I’m coming out of the hole. I would refer Instant Tax Solutions. In fact, I have.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Gloria for leaving your review of Instant Tax Solutions. Please reach out to us any time if you have any questions or need any additional assistance.

    Verified purchase

    Reviewed July 27, 2018

    Their service was good, and when they said they were gonna do something, they did it. We had a few paperwork snags on our end and they worked with us pretty good on it. They helped us settle with IRS, and we had a cash payout. Instant Tax was a good company to work with that we came up with a different solution than we were looking for, and we came out with a reasonable settlement.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you David for taking the time to leave your review of Instant Tax Solutions. We appreciate you letting others know more about our company. Please call us any time with questions or if you need additional help.

    Verified purchase
    Staff

    Reviewed July 24, 2018

    We were trying to get caught up and cleaned up on our taxes and we reached out to Instant Tax Solutions. My brother found them on the internet and they talked. Instant Tax did everything they were supposed to do and handled it from the get-go to the end. We sent them all the information, got our accountants involved, got everything filed and everything was good. Jason, the tax attorney, made follow-ups and got things together. I have a final payment to make and it’s caught up and done. It took nine months but I have no complaints. It all comes down to who you have working for you. Government-wise, it made a difference in what needed to be done but I’ve just got no problems with their service or what they did to get everything settled out. My brother and I both went throwing around five grand and everybody else I checked was even more or the same so I’m not complaining about that.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Robert for leaving your review of Instant Tax Solutions. We appreciate you taking the time to let others know about our company. Please contact us any time if you have questions or need any additional help.

    Verified purchase
    Contract & TermsPrice

    Reviewed July 17, 2018

    I reached out to Instant Tax Solutions and they worked with me and reached an agreement with the IRS to reduce the tax debt. They set up a lump sum payment, but it would be paid in payments. I'm satisfied with how they dealt with me and also, the cost I'm paying them for their services is fair. They did what I was expecting them to do and they gave me hope. Instant Tax Solutions will solve your tax problems.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Donatas for taking the time to leave your review of Instant Tax Solutions. We appreciate you letting others know about our services. If you have any questions you may call us any time.

    Verified purchase
    Staff

    Reviewed July 16, 2018

    I reached out to Instant Tax and they’re helping me with my city and state tax issues. I felt good about signing up with Instant Tax. And the first person I spoke to signed me up and put a team together. They’re still working for me and I'm very satisfied with the company and all of the staff. They seemed very committed, they made me feel very comfortable, and they gave me information along the way.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Richard for leaving your review of Instant Tax Solutions. We are happy to hear that our staff is helping ease the process for you. We strive to provide impeccable customer service. Thank You!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 13, 2018

    I went through a lot of things including losing my truck and my house, going on bankruptcy and having a medical issue. I sent Instant Tax a money order for $250 and I gotta call them. They never called or sent me a message that they have received it. That put me in a bind but I still paid for it. It went from $90,000 to $250 and I would give them a hug for that. I can’t work right now and I’m still waiting for my disability. But the tax thing was such a load, I didn’t know how to deal with it. My ex-wife sold everything and took off when I filed for bankruptcy and Instant Tax bailed me out of a bad situation. It’s not solved yet, but the big stuff is gone and I sure appreciate them. They helped me out of a horrible mess, I love them and I would definitely recommend them.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Douglas for taking the time to leave your review of Instant Tax Solutions. We appreciate you letting others know that it is possible to get a tax debt and the IRS behind you and move on. Please call us any time if you have any questions or need any additional help.

    Verified purchase
    Customer ServicePrice

    Reviewed July 7, 2018

    I reached out to Instant Tax Solutions when I was seeking IRS help. They were a little cheaper and they seemed way nicer over another company so I went with them. I've been working with them for a year and half and they took a lot of stress off. Considering what the government said I owe them and what I had to pay, my attorney, Mark, has been awesome. Nine out of 10 times I call him, he returns the phone call or he keeps on me too. And I need a little motivation from day to day. Also, the cost is fair for the service I'm getting. I recommended them to a buddy of mine that’s now working with them too.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Scott for taking the time to leave your review of Instant Tax Solutions. We appreciate you letting others know about our services and you experience with us. Please contact us any time if you have any questions or need any additional help.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed May 24, 2018

    My entire team was very professional, explained every step to me and we're very transparent. They returned calls promptly and efficiently. I would trust them again if anything arises. Thanks so much for the help. Swift closure toy case was what I was wanting and what I got.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Lyndi for taking the time to leave a review of our company. We appreciate you letting others know about your experience with Instant Tax Solutions. Please call us any time if you have any questions or need any additional help.

    Verified purchase

    Reviewed May 19, 2018

    I was seeking IRS help and I contacted Instant Tax Solutions. They were the cheapest among the companies. I have been working with them for a little over a year and they wiped out a great amount that I owed. I paid around $1,600. I have completed the program and this is the first year I’ve been without tax deductions and next year, it’ll be so much better.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Michael for leaving your review of Instant Tax Solutions. Please call us any time if you have any questions or need additional help.

    Verified purchase
    Punctuality & SpeedStaffTransparency

    Reviewed May 17, 2018

    I reached out to Instant Tax Solutions to help me with IRS. Working with them was a fantastic experience. They were super nice and put me in a payment plan while many others didn’t want to do that. There were five steps to go through and they explained every step to me. They hooked me right away and settled my problem. I started in June and finished the program in April. I was stressing out, getting letters from the IRS telling me this and that and Instant Tax Solutions gave me my life back. I’ve been looking for help but I just couldn’t find the right people. And I was just blessed to find Instant Tax Solutions at the right time. I will highly recommend them to anybody.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Angel for leaving your review of Instant Tax Solutions. We appreciate you taking the time to let others know about our company. Please call us any time if you have any questions or need additional help.

    Verified purchase
    PriceStaffTransparency

    Reviewed May 12, 2018

    When I did a research, Instant Tax Solutions was the one that had the best price for what I needed. I contacted them and then they sent me the paperwork. I had to sign a thing, I sent it back and then I paid a lump sum upfront with the remainder in monthly installments. It was $550. So, I paid $110 a month and I've already made a couple of payments.

    I owed the IRS $17,000 and they worked on offering a compromise. I was in Obamacare at that time and they told me I didn't have to cancel it but I should have. When I pulled the 401(k), I paid almost $10,000 in tax and then, they billed me for the $17,000 for the Obamacare because they said I shouldn't have had the Obamacare being as I had the 401(k). The tax attorney was helpful and if I had any questions, they did good in answering them and explained everything very well so I was pleased. Cost-wise, it was reasonable and a good price for the quality of service. Instant Tax Solutions was a good place to work with and they were honest.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Ann for taking the time to leave your review of Instant Tax Solutions. We appreciate you letting others know more about our company. If you have any questions or need any additional help please call us anytime.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 11, 2018

    I was searching for a lawyer to handle my tax issues and I reached out to Instant Tax Solutions but I looked it up in the Better Business Bureau and did some research before I connected with them. They had a lot of positive feedback on how they helped people get their tax debt settled or even decreased to a lower rate. I contacted them, someone called me back and told me what their company was about, how much will be required to get my account started and how much my payments would be on a monthly basis. They also told me how they were going to help me get my taxes caught up with filing and in negotiating.

    I worked with Rachel and Mike and after I paid them off, they' remained my tax attorneys and if I ever run into any tax issues involving this particular tax case, they're still very helpful and willing to help me. I feel really good about the payment plan and they did an excellent job with communication, payments and working with me. They did an excellent job all the way around because if I have any concerns, I go on reaching out to them and they get right back with me in a timely manner.

    They're very professional even though I never even met them. I was very leery about it at first because they are in another state and there was a transaction that was being done over the phone and through the internet, but for the whole experience that I've had with them, nothing was sketchy at all. The cost was accurate as well and I referred some friends to them. I told my friends that Instant Tax Solutions could help them with any type of tax issues that they're having and to look them up.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Joyce for leaving your review of Instant Tax Solutions. We appreciate you taking the time to let others know about our company. Please feel free to call us if you have any questions or need further assistance.

    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed May 6, 2018

    Instant Tax Solutions has been awesome. I've been facing my IRS problem for many years and they fixed it in less than one year that I've been with them. I had a lot of plans but the only thing at my way was facing the IRS problem and my plans had to wait. I had some mistakes done through my company so I had over $10000 and had some back taxes from 2005. I didn't know who to turn to, so I looked around Google and found them. I also read reviews. We started the process with me calling them and them telling me that they were gonna email a package that I had to sign with them. I got that and sent it back. Then they did mainly everything. We were communicating a lot by email and they told me all the things that I needed to take. They did the power of attorney too.

    I felt really comfortable with my tax attorneys as well. They used to call me all the time to give me updates on my case and I didn't have to call or email them to ask. They also helped me set up a payment plan. I used to make a monthly payment of 150 which was straight out of my bank until the case was over. Also, the cost was well worth it. I'm working on my credit and I feel like a brand new person. Because of Instant Tax Solutions, I've got no tax liens and I could move forward. I'm very happy with my experience and I'd recommend them to my friends.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Mitch for your review of Instant Tax Solutions. We truly appreciate the kind words about our company. Please contact us any time if you need further assistance or have any questions.

    Verified purchase
    StaffTransparency

    Reviewed April 18, 2018

    After being married for 22 years and my spouse handling (mishandling) all of our expenses, taxes, etc., I found myself divorced and looking at close to a $100k in tax debt. I had no clue where to begin and the IRS was constantly sending me threatening letters. Since I was close to broke, I figured I would either have to go to jail or spend the rest of my life broke and continually owing. Instant Tax Solutions treated me with kid gloves. They made it very simple and clear what I needed to provide them. They immediately contacted the IRS (an impossible task - for me), and within a week, the IRS no longer harassed me. What I liked the most was how Jason at Instant Tax Solutions would contact me every few months to give me an update. I was never left wondering what was going on. Everything has been resolved and I no longer live in that awful financial fear. That was horrible. Instant Tax Solutions relieved me of that fear almost immediately.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Dan for leaving your review of Instant Tax Solutions. Please feel free to call us any time if you have any questions or need any additional help.

    Verified purchase
    Staff

    Reviewed April 13, 2018

    From day one Instant Tax Solutions has been the best. Jacob ** and Rick ** have done everything they could to help me. I went from owing the IRS around $60,000 to $5,500. The team here is very knowledgeable and answered all my questions.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Jim for taking the time to leave your review of Instant Tax Solutions. Please feel free to call us any time if you have any questions or need any additional help.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 30, 2018

    I reached out to Instant Tax Solutions and sought their help with federal tax relief services. They contacted the IRS and handled my tax issues for me. They did it all and I didn't have to do anything. They negotiated and set up my payment plan with the IRS, and they were able to get the amount I owed the IRS a lot lower than what it was. I owed $120,000 before and I was now to pay down with $25,000 plus. My interaction with my tax attorney, Eric, was actually very good. He got back to me quickly whenever I needed him and he called me to okay the amount I was to pay.

    But the whole process took a long time because we had to fix a couple of things and then resubmit another offer to the IRS since our accountant did something wrong and there was a mix-up in my taxes. Despite that, I was impressed that Eric never gave up. Right now, I have to make a payment to the IRS by April 9, then I have three months after that to pay the rest of the amount. My experience with Instant Tax Solutions was really good and I'd tell people to use them.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Mary for taking the time to leave your review of Instant Tax Solutions. We appreciate the kind words about our staff. Please call us any time if you have any questions or need any additional help.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 21, 2018

    I've seen that Instant Tax Solutions had a good approval rating. I was in trouble with my taxes and back in January of last year, I went ahead and used them. I called them and they sent me a letter for a power of attorney. After that, I made some payments for a year and they took care of my taxes for me. Margaret, my attorney, always answered my phone call and never left me hanging in the dark. She was always there for me.

    They had reduced what I owed and I got a letter of compromise. I am at the end of the process and I'm fixed to make my final payment to the IRS right now for $952. My wife doesn't work, so what I make is what we live off of. The cost I had to pay the IRS has been minimal. I'm not making near as much money as I used to make and Instant Tax Solutions has taken a lot of stress off of me and my wife.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Stanley for taking the time to leave your review of Instant Tax Solutions. We appreciate all the kind words and are always happy to see another client success story. Please call us any time if needed.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed March 20, 2018

    My experience with Instant Tax Solutions has been nothing short of perfect. I started by talking to Mr. ** who got straight to the point and listened to what was going on. I am amazed he was so patient with what I would only say was me in a frazzled state to say the least. He got all my information and kept in touch to walk me through the process. Once he found out what I needed he explained who was best suited in his company to process my item correctly. I was then expertly handed of to Holy Wisdom who kept in touch via email and phone almost constantly. I went from owing money to getting money!! It's the things you don't know!

    The combination of professional expertise and patience demonstrated by this firm in my situation has made the difficult process of dealing with the IRS a breeze. To top it off what they found out was that I didn't even need their services to the extent they first thought and gave me money back and did this year's taxes!! I can't recommend their services enough!

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you David for taking the time to leave your review of Instant Tax Solutions. We appreciate all of the kind words about our company and will be here if you have any questions in the future or need any additional help.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 20, 2018

    I've talked to many other companies and Instant Tax Solutions seemed to be the ones that would really help me and not kill me with cost right away because I'm broke. The signing up process wasn’t long at all. I had to get money from my family during that time. They helped me to put the money down and then sign all the paperwork and agreements. They went on with a payment plan that I could afford.

    The program changed my life. It took all the worries and problems down to where it's at least a minimum where it's under control. I already did what I was told to do and I've sent my payment in, my last amount of money that was owed and I'm waiting for tax people to send me back what's left out of it or let me know if it's taken care of. I checked up on it and it's still in process but it's supposed to be done by May but I already paid for it. The reps were always on me but in a nice way. They made sure that I'm staying up-to-date with stuff and turning stuff in on time. They gave me deadlines. It was actually a great experience and made me feel like things are getting done.

    I only got to talk to Max, the tax attorney in the beginning. But at the end there, I had Annie who was awesome. They sounded like they were generally caring about what was going on in my life and tried to fix it. Instant Tax Solutions told me that I can call them at any time for any questions. I got a paper from the IRS at the end that they don’t have to represent me anymore but I may able to call them whenever I want for any questions. When you realize all the work that has been done and you know it's over, you kind of feel like you didn’t pay them enough.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Jose for leaving your review of our company. We are so happy to hear that our staff took great care of you and we were able to resolve your tax issue. Please call us any time if you have any questions or need any additional help.

    Verified purchase
    Contract & TermsStaffTransparency

    Reviewed March 18, 2018

    I’m an over the road truck driver. I was with a company back in '09, and we did not part on good terms. Because of that, they would not dismiss to me all of my records of maintenance, fuel, and everything. As far as my expenses, those should have been my responsibility. So, pretty much when I got my 1099, it showed that I paid an extra amount of dollars but I had no paperwork to back up all of the write-offs I had versus that money. It put me in a really awkward position with the IRS because even my IRS investigator told me, “We know that you had to get work done on your truck. You have to buy fuel, eat, and all that stuff. But without having the receipt to prove it, it’s not what you know, it’s what you can prove.” I looked for an organization that would handle my affairs, and the ratings that I got through the internet about Instant Tax Solutions said that they were the right people for the job. So, I reached out to them.

    Instant Tax assessed my burden. I owed this money and my credit is not subpar but I could not just come up and give them the fee to handle this. Instant Tax allowed me an allotted amount of time to pay them for their service. And then the results were based on, let’s say, a large amount that I owed, and we settled on single-digit percentages of what was owed to clear the account. The service that they rendered was in the neighborhood of $3,500. They gave me eight months and set me up on a payment plan to where I could give them $100 or $125 a week, whatever I could afford. There were some weeks when the light bill was a bit harder than what it needed to be or the car payment was a bit behind. I wouldn't be able to give them what I should be able to give them that week but they were understanding and they were there to work with me in those circumstances.

    Considering what I owed and I only have come out with $4,000, that was still very reasonable and I was very happy to pay. I was physically fit enough to do a cartwheel and I’d pay out some of the truck right now doing one. I run a dedicated account across this country and I have come into one of the people that I deal with from time to time. She was having tax trouble and she could not believe that she owed this kind of money. I was happy to give her Instant Tax's number and said, “They will treat you right. They will do good values. They are an honest, trustworthy company.” Instant Tax Solutions did an absolutely wonderful job and I couldn't have asked for a better service. I would tell my friends to come to find out about Instant Tax.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you for leaving your review of our company. Please feel free to call us any time if you have any questions or need any additional help.

    Verified purchase

    Reviewed March 16, 2018

    When I needed help, I did some research online. I found out that Instant Tax Solutions has a good record and I reached out to them. Signing up with them wasn't hard. They emailed me the paperwork that I had signed and sent back to them. Then, we made arrangements for payment and they took care of everything else. They negotiated with the IRS and obliterated my tax issue pretty much. They got my tax pulled down to an initial payment of $10 and then the rest was $40. All I'm doing is just paying off the balance that I owe Instant Tax Solutions and the IRS is already taken of. It's been wonderful working with Instant Tax Solutions.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Richard for leaving your review of Instant Tax Solutions. We appreciate your kind words and are very happy to hear how you feel about our firm. Please call us any time if you have any questions or need additional help.

    Verified purchase
    Price

    Reviewed March 13, 2018

    I had a tax lien. My taxes just kept jacking up and I couldn’t get it to stop. I owed $20,000 then Instant Tax Solutions ended up getting it settled so that I pay $2500. I have to pay another $4000 by June and then they’re taking all of my tax returns until 2020. I’ve got an almost $10,000 tax return this year that I’m not going to get so I’m still paying the 20 grand anyway. I don’t know what it solved but it worked out and it took about a year for them to get everything resolved. I just had to keep sending paperwork back and forth and then the IRS would send me something, I would send that back to them and then we’d make another payment, then another, and another. Now I’m still owing the whole 20 grand. But they were able to stop the interest. I’d recommend them and tell others that Instant can get the problem solved.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Dorian for leaving your positive review of Instant Tax Solutions. Please feel free to contact us any time if you need additional help or have any questions.

    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed March 12, 2018

    A friend liked Instant Tax Solutions and referred me to them, so I used them too. Instant Tax got me an agreement and I’m done with it for a while now. I dealt with Annie and she kept me in the loop and up-to-date on everything that was going on. She was great and if I had any questions, I called her and she got right back with me about everything. I had a great overall experience with them. Instant Tax has greatly impacted my life. I was able to get everything solved through them. I was also able to move on because I had a huge tax debt from my husband who was deceased. I wasn't able to do it on my own and I wouldn't have been able to do it without them.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Jody for taking the time to leave a review of our company. We appreciate you trusting your friend's referral and allowing us to help you. Please call us any time if you have any questions or need any additional help.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 11, 2018

    I searched on the internet and saw Instant Tax Solutions, and it looked like they had a good rating. I called and talked to them. They said that they might be able to help me. The program worked good and I finally got settled up with the IRS through their help. I got one guy there, Jacob, and he was my attorney. He was nice and it seemed like he really tried his best to help me. He got me a good deal as I could expect from them. I had to refinance my house to get approved and finally got the money, or I might have to go bankrupt. Their service could have been a little cheaper though. It's $2,000 but working with them has finally eliminated the extra amount of burden that I had. My life is a whole lot better now. I'd tell others to try out Instant Tax Solutions. I recommended it to three of my buddies already.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Stanley for taking the time to let others know about your experience with Instant Tax Solutions. Please feel free to contact us any time if you have any questions or need any additional help.

    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed March 10, 2018

    Instant Tax Solutions was wonderful. IRS levied my paycheck and I didn’t know what to do. I called Instant Tax Solutions and they seemed like they were willing to help me when I first talked to them and they're not just some fly-by-night type place. They got the levy lifted then they did my taxes for about six years. I had to pay $900 a month so we did an Offer in Compromise. It got accepted and it was done. Mark, the tax attorney, was very understanding and very helpful. I could call him if I was confused or worried. He was very easy to understand as well. He would take the time and patiently explain to me without just running through and then thinking I understood. I would definitely refer anybody to them and get Mark. The service cost $1250 but I didn't have to pay it all at once. And they still worked on it all the way along. The cost was definitely worth it.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you for taking the time to leave your review of Instant Tax Solutions. Please feel free to call us any time if you have any questions or need any further help.

    Verified purchase
    Staff

    Reviewed March 3, 2018

    I read a couple of good reviews on Instant Tax Solutions and contacted them. Christine was excellent. She worked with us for a few years and got it to settle. We didn't have to do anything. She laid it out and we just signed it and sent it back. Instant Tax Solutions' service was great. It has taken a tremendous amount of stress off of us.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Rachel for leaving your review of Instant Tax Solutions. Please feel free to contact us any time if you have any questions or need any additional help.

    Cliff increased rating by 3 stars.
    Customer ServicePriceStaff
    After a positive interaction with Instant Tax Solutions, Cliff increased their star rating on Feb. 27, 2018.

    Updated review: Feb. 27, 2018

    My issue has been resolved. Unfortunately I let the frustration of my situation cause me to write a premature negative review. The company is clearly concerned about their client's plights, mines included. I can admit when I'm wrong and I should have reached out to them before writing such a biting review. As it stands I would recommend this company to a friend.

    Original Review: Feb. 27, 2018

    My and my wife's check are being garnished for 1800.00 a month for the last two months. At the same time we are paying Instant Tax Solutions 650.00 a month to help us in this situation. So far after 1300.00 in payments all they have done is complete two years of back taxes. My assigned lawyer Steve keeps saying they are getting the Taxpayer Advocate Service involved to help. I feel that is just to pacify us because he's told me this several times. And now because of the garnishment I haven't been able to make this month's payment and they have alerted me that no one will work on my case until a payment is made. As far as I'm concerned no one is working on it anyway.

    We've sent every document requested. Most of the time my emails go unanswered. What do I need them for if I they have to use a free service like the Taxpayer Advocate to resolve an issue I'm supposed to pay 650.00 a month for. I understand that these things take time, but not being able to lift a garnishment while negotiating a tax debt is ridiculous, especially for the price they charge. So now I'm stuck with an almost 2000.00 a month wage garnishment levied against a family of four and I'm out 1300.00 to a company that only did my last two year's taxes. Maybe they do work for some people. So far not for us.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Cliff for leaving your review of Instant Tax Solutions. We always strive to provide impeccable customer service as well as the best possible result for each and every client, while trying to be patient waiting on the IRS. Please continue to communicate with every department within our firm and we will continue to pursue the most optimal resolution for you.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Feb. 4, 2018

    I had a lot of problems getting a hold of the IRS to talk to someone to get my issue resolved because I owed them a lot of money. Getting on the phone with the IRS was also really hard and I could never talk to them. I contacted Instant Tax Solutions and they were not as expensive as their competitors. With them, I never had any problems contacting the IRS and getting the answers to any questions that I had so it was easier for someone to do it for me.

    I explained my problems to Instant Tax Solutions and they told me how much they were going to charge. I was very skeptical at first. I had a lot of concerns and a lot of questions. But the most impressive thing was every time I called them, they never put me on hold and they always answered my questions. A lot of things that were done back and forth by email. There was a lot of paperwork, but every time they requested something, I filled it out and sent it back. They were very quick.

    They took my case to the IRS and the IRS said that I owed a certain amount of dollars. I negotiated with Instant Tax Solutions and they went through all of my finances like how much I paid and rent, utilities, child support, etc to see how much money I would have to afford to pay them anytime. They negotiated a settlement. At first, the cost of their service seemed very expensive, but I've never been through any experience like what I was going through. They're worth every penny and it was a lot cheaper to pay them to resolve my problem than to pay the IRS what they wanted without contesting it at all.

    Also, dealing with a company similar to Instant Tax, a lot of times, you'll find them lying to you or say that they're going to do something and not do it. But I didn't run into that at all. They did everything that they said that they were going to do and they told me how long it was going to take. I almost had it down to the months that they were perfect on the timing. Instant Tax got me out of a lot of trouble. If I didn't have them to handle my tax issues, I would be getting my paycheck garnished right now. Overall, they are the company to call if you have a tax issue; they're honest with you. If they can't help you, they would tell you. It's a long process in the beginning and there would be a lot of questions and a lot of paperwork that they'd send. I was honest with them about everything and they were able to help me.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Barrett for taking the time to leave your review of Instant Tax Solutions. We appreciate all of your kind works about our services. Please call us any time if you have any questions or need any additional help.

    Verified purchase
    PriceStaff

    Reviewed Jan. 31, 2018

    Nothing is more stressful than owing taxes. But there is experienced help if you choose wisely. It is no secret that many tax relief companies promise more than they can deliver while charging you exorbitant fees. Not Instant Tax Solutions! They deliver the goods within your budget which is uncommon in this industry. Great and caring company in my experience so far!

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Farid for leaving your review of Instant Tax Solutions. We appreciate you taking the time! If you need any further assistance in the future please give us a call.

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Jan. 30, 2018

    I contacted Instant Tax Solutions because I owe some back taxes. I filed all the paperwork and we got everything fixed now. We paid everything off without all the penalties. Their price was fair because I had an estimate from someone else before and it was too much. The loan officer gave me available time every time I needed something. He kept me updated with everything.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Martin for your review of Instant Tax Solutions. Please feel free to call us any time if you have any questions or need further assistance.

    Verified purchase
    Customer Service

    Reviewed Jan. 28, 2018

    Instant Tax seemed to be credible and so I reached out to them. I have been working with them over a year and I'm still dealing with them, but I’m halfway through. During the process of signing up with them, I sent them the information that they asked for, including my pay stubs and driver’s license information. I had a fine dealing with their customer service and tax attorney, and I was impressed with their tax attorney's knowledge. In terms of the payment plan, I pay Instant Tax monthly with whatever I could come up with at the time. They helped me with the IRS, fixed the problem and with their program, some things came off of my credit report.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Jeff for taking the time to leave your review of Instant Tax Solutions. We appreciate you letting others know more about our company. Please call us any time if needed.

    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed Jan. 27, 2018

    My taxes from some previous year hadn't been filed and I wanted to take care of them correctly right away and make sure that everything was on up-and-up legal-wise. I felt like I would make mistakes if I did it myself or get in trouble when dealing with older taxes, so I reached out to Instant Tax Solutions and they've been awesome. They were honest and upfront and they stayed in contact with me through the whole thing. I spoke with one of the people and they explained my situation. Then they forwarded it on to one of their adjusters. The adjuster got in contact with me through email and phone and sent me the paperwork that I needed to sign so they could start working on it. They did the best that they could with what I gave them and the amount of payment plan was taken care of. It’s the best outcome I could have asked for.

    Rick, the CPA, and Eric, his rep, were very accommodating. If I called with a question or whatever I needed, they got a hold of me either and if they didn’t answer right then and there, they got a hold of me within a day. Getting back the same day was really important especially if you're talking about taxes and certain questions you have or you're worried about. They were very knowledgeable and they did what they said they were going to do. It's still a little expensive for somebody who has a W-2 that has no deductions, but this is the company for those who are self-employed or somebody who's having some trouble with the IRS or those who need to do serious tax work.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Jeff for taking the time to share your experience with Instant Tax Solutions. We appreciate the compliments you mentioned and are very happy to hear from another happy client. Please call us any time if you need further help or have any questions.

    Verified purchase
    PricePunctuality & SpeedStaffTransparency

    Reviewed Jan. 26, 2018

    I had a lot of federal taxes. I checked Instant Tax out on the Better Business Bureau and they have really good reviews. I contacted them and spoke with Aaron. He went over what they do. I signed up, set up payments, and the process started. I owed about $16,000 and Instant Tax Solutions was able to negotiate it down to $100, and that was great. I had to make a couple of payments and then, even at one point, it was really too much the cost. I was going to stop the process and they rolled off the remaining balance. I spoke to Aaron and Instant Tax was able to just take what I had paid to that point. They worked with me with the payment and then stopped them.

    The two gentlemen who I dealt from Instant Tax with were great as well. They explained things thoroughly and got back to me promptly. People from Instant Tax work hard for you. Even with the cost, going with Instant Tax is more beneficial than trying to handle it yourself. I wouldn't have been able to do what they did.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Karen for your review of Instant Tax Solutions and sharing with everyone another success story of one of our clients. It is always our goal to get the best possible tax resolution for every client and it feels great to see a negotiation down to only $100. Please call us any time if needed.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 25, 2018

    I had let my taxes go for a number of years and I had to get them cleared up. I talked with Instant Tax Solutions' rep and he asked me what was going on, what I needed and what I hoped to get from them. They seemed knowledgeable and they went one step at a time with me. They asked me to get all my information together and get it to them, and they filed everything correctly. Everything was done through fax and over the phone but they did an excellent job and they were really great folks to work with. I owed quite a bit to the IRS but because of me becoming disabled and not being able to do my job, Instant Tax got my taxes lowered exponentially to something that I could pay off within a five-month period. Now it's paid off and it's not hanging over my head, with me wondering how I'm going to make our $100 payment a month out of $814 that I make a month. I was happy with them and I have recommended them to other people.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Lou for leaving such a great review of our company. Please feel free to call us any time if you need further help or have any questions.

    Verified purchase
    StaffTransparency

    Reviewed Jan. 24, 2018

    Thank you so much Instant Tax Solutions!! You guys were great! The person who was assigned to my case was extremely knowledgeable but also she was able to explain everything to me in simple language I could understand! I recommend you to anyone with tax issues.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Daniel for leaving your review of our firm. Please call us any time if you need any additional assistance or have any questions.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 24, 2018

    I found Instant Tax Solutions through searching and then I went through their reviews and checked with the Better Business Bureau. I went through this whole process because the cost was about $3,200 and that was a lot of money, particularly when you got tax issues. It was a simple, old-fashioned due diligence. Even that was then tricky because you have all of the fake reviews out there. But I happen to know a lot about this stuff, so I know how to dig through it. I had my attorney to check to see if this was a legitimate company. They found that it is and I just then decided that I would give them a chance.

    Then when I contacted Instant Tax Solutions, their head person took all the time in the world to answer every single question I had. I had a million of them before I could get comfortable. What I really liked was that he didn’t make me a bunch of empty promises, this we-can-do-this kind of a thing, without even knowing what it is that they are facing. He was very forthright in talking about what they may be or may not be able to do depending on what was going on here. He was very good about that, and it was almost like an undersell and over-deliver, quite frankly.

    He even, at one point, said that, “If you're not comfortable, you shouldn’t do it,” which really threw me. The bad boys would not do that at all. Then I just got a gut feeling that these guys were the real deal. Then they worked with me on paying them. They have been so patient with my ability to pay and how I have been able to pay. That was pretty remarkable. There are some really intelligent people. They were able to get things to happen that was extremely important to us. It's just been a really good thing, and I'm really glad that I can tell people that this company really has amazed me in being who they say they are, doing what they say they do.

    During the sign-up process, they need the whole power of attorney process and I needed to get some information. I was able to send them documents that I had received that they needed to be aware of. I have everything written up and documented, so it was pretty easy to pass information on. I could tell them everything that we had done pretty much up to that point because I have it all documented, conversations with the IRS and so on. What they needed which I didn’t quite have was the exact amount because it was a moving number.

    I needed to do a power of attorney because they need to be able to speak on your behalf. I was fearful of having payroll levied and bank accounts levied. That was so heavy. They were capable to go through this process and you have to give them your financial information because they need to know what they were working with. I'm used to dealing with my tax person and I dealt with CPAs. I once hired a CPA to do an intervention with regard to taxes. Quite frankly, I feel like that what I'm getting with Instant Tax Solutions is better than what I was able to get with the CPA because now we are working towards an offer and compromise.

    They were able to get the IRS to put this into a non-collectible category, which stops them from going after your money. Our next step is the offer and compromise, which is what I have always wanted to do. The CPAs were not able to even make that happen. Everybody’s situation is different. When I look at reviews and you see some reviews that don’t have good things to say, a lot of that is an expectation. Sometimes we hear what we want to hear and we are not listening. I know that this whole tax thing everybody is not going to be happy with the result, but it is all specific to your situation. If I saw a negative review, I see too many positive to give that a lot of weight. What it does for me is they tell me that I need to put my expectations in check. I need to be real about what's happening and understand as it pertains to my situation.

    Some of that came in that conversation initially. I like that initial conversation where I'm allowed to ask all these questions. He took all the time that I needed to answer my questions and to let me know what they do, what their mission, and what their objective is and how they approach that. Then they go to the IRS, and they can pull whatever it is I need to pull to see where the liability is, to see what's actually owed and the years are in question. They must have a good relationship with the officials of the IRS. I believe that their reputation has a lot to do with why they're able to do what they can do.

    I've been working with them since June. The only reason that we haven't finalized this is that my husband got laid off and he's in a temporary status. In order to move forward with the offer and compromise, they want us to be on a regular payroll. The other thing is that they follow through. They call you and they communicate with you. They are personable and they're friendly. That helps and attitude is everything. That tells me they must be happy doing what they're doing or working what they're working. My husband should be going on regular payroll here soon because they really want to convert to regular. We are expecting to then go through this last step of trying to secure an offer and compromise.

    Their tax attorney seemed to be very knowledgeable. We felt comfortable with what they understood and what they know. It was really impressive that they were able to get the IRS to back off and allowed some space to try to resolve what we could. I was all about the process, willing to understand how this works and what they're going to do, when do they do it, and how do they do it kind of a thing, a lot of good information that helped me to calm down about the process.

    I like that I was able to call, contact and speak to people, particularly when you are paying that kind of money. They're very accessible and they have good support systems. It seems like the knowledge is not just held at the top kind of a thing because the person managing the account is extremely knowledgeable. They have some good people, at least my experiences with the people that I've had communication with including billing. I was really worried because I took this on not really being able to afford to do $3,200 at a time. That was really a tough decision to make. I had fallen short of being able to pay the exact amount that I originally promised to pay, but they have been incredibly flexible and patient with us in that. That means everything because it is not that I'm not going to, it is just that sometimes I need to be able to delay it or sometimes I needed to do a partial payment, and they worked with me on that.

    Their service was worth every dime. I wish these things were less costly and I wish I could have done it for $1,500 instead of $3,200. It is quality service that you're getting. Everyone I have talked to, my tax professional, my attorney, other people whose opinions I hold highly, feels that it's very reasonable what I'm paying for this. I didn’t have the confidence to do this myself. It's like going to court and representing yourself. The language they speak, I don’t understand. The same thing with the tax stuff.

    To be able to take that burden off of me has been huge. Stress is killing us out here and if we can find a way to get through these things without ending up in the hospital, then that's a huge value. When you're struggling paycheck to paycheck and trying to get back on track from the economic crisis that hit us, it's worth it to me to just pay the man as they say. It's like find somebody that can do it, this is what they do, this is all they do. If you can find competent people, it's worth doing it. It's very tricky talking to the IRS and I know the IRS says that you don’t have to pay someone. But I was like, “No. That’s not a comfort zone for me”. I want an expert to help me because this is important.

    I'd definitely recommend Instant Tax Solutions. I'm already sharing that information on my blog and at a radio broadcast that I do. I look for real resources. I do financial literacy and I'm always looking for resources that people can use. It's really important to me that, if I give a recommendation or referral, that it is real. It is my reputation that is on the line.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Wow, what a review Brandy, thank you! We truly appreciate you taking the time to leave such a detailed review about the whole process with our company. We can't thank you enough for showing everyone exactly how we treat every single client we have. Please feel free to call us any time if needed.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 23, 2018

    I contacted Instant Tax Solutions when I discovered I needed to go back to 2003 and reconstruct my returns. They were very helpful in getting everything done in a timely and professional manner. I would recommend Instant Tax Solutions to anyone needing professional tax service.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Ed for leaving your review of Instant Tax Solutions. Please feel free to call us any time in the future if you need additional assistance or have any questions.

    Verified purchase
    Sales & MarketingStaff

    Reviewed Jan. 22, 2018

    I was in a fairly complicated situation and I needed help with certain details so I called Instant Tax Solutions. They worked with me on my IRS debt. I spoke with their people and they were very professional and knowledgeable. They understood the tax code and were pragmatic in their approach. And they have professionals who work for them that in some cases worked with the IRS within their career so they understood how the IRS works. Even the tax attorney was very professional and he knew exactly what needed to be done. Everyone I dealt was very personable and focused on solving the problem.

    The sign up was simple but I was surprised that they had a flat fee for addressing the problem as opposed to pay-as-you-go in terms of competition as each person’s tax situation can be different. Although, Instant Tax was very reasonable in terms of what their charges were versus the amount of work that they had to do. I’ve gone through the program and resolved the issues I had. I would recommend Instant Tax to anybody having a tax issue. They have plenty of referral and they don’t need to spend money on advertisements, which is why they can keep their fees low as opposed to other companies. I was able to deal with taxes with a good experience.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you James for taking the time to leave your review of our company. It is always great to hear another success story from one of our clients. Please call us any time if you need any of our services in the future.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Jan. 21, 2018

    I reached out to Instant Tax as I was seeking IRS help and their total cost made me go with them. They filed my returns that were not completed at all in the years I was missing. Their reps asked for the information then they handled everything. I'm still working with a couple of their people and they'll have everything finished within another month. I'm also waiting for my attorneys to call me and get things thrashed out. I'm impressed with the turnaround time on filing my taxes and I would recommend them to others.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Ryan for taking the time to leave your review for Instant Tax Solutions. we take great pride in making sure every client has impeccable customer service and the best resolution possible. Please call us any time if needed.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 20, 2018

    We had not filed a claim for five years and we procrastinated on it because we had a fire and thought that we had lost a lot of our records. So it just led into a spinning wheel of what to do and putting that off. Then my husband got garnished so we knew that we had to make a move. I researched five to six different companies and a lot of them had bad reviews on the internet. And then verbally talking to some of them sounded ridiculous. At the end of the conversation with this one guy, he didn’t have the authority to be doing what he was trying to do. He was pursuing it because my problems were also with tracking records and all. So he gave me the feeling that he was more about the tracking part than actually having the credentials to do it. Then I talked to another company and they wanted $12,000 upfront.

    Instant Tax Solutions was awesome. They stopped the garnishment and stopped anything from going any further to our bank account or anything was touch. I sent them everything that I had and they filed the years that had not been filed. I could have gone to a nice lady and did all of this but I was already in with them. It turned out when I was in a push situation, I found everything that I needed. I worked with them for six months. Everything was perfect. They emailed me or called me or chat up with me. Anytime I called, I received a call back by the end of the day. And when they ask me for something, I had it done by the next day.

    After Instant Tax Solutions filed all of it, I was in perfect standing with them. And so there was no money that they had to try to get shaded down or made in the payment. It really was easy for them. But in return, the $5800 that we agreed upon in the beginning, I would never have thought it that when everything was set and done, they personally called me back and they took off some of the fright because they said we just didn’t do as much as we thought that we were going to have to. We were making eight payments to pay it off in full and all on their own, they contacted me back to reimburse me. And then since then, the following year they contacted me and they asked me if I wanted them to file my taxes and I said no to them. They told me that it was free of charge but they would be willing to help me do another year just where I felt like I have everything established and growing well.

    I was impressed with my attorney in terms of honesty, the staying in contact with me, the helpfulness and all of it. I cannot think of one negative thing that I can say about them. They were truly awesome. And I’ve been in sales for a long time and I dealt with a lot of clients that couldn’t be financed. And I’ve heard so many horror stories about this tax solution places that they've contacted and how they pay them so much money. And the bottom line, they could have taken that money and paid off their IRS debt and they had been dimmed. That's just absolutely was not the case with Instant Tax Solution.

    The minute we have gotten with them, there was no more worry. I’ve already told three or four people about them and that instead of whining and crying about taxes, call Instant Tax Solutions. I was so happy that I said at one point, I would almost put my phone number on the internet for someone that was in debt to call me. I'm just dead serious. It was truly a lifesaver for us.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Tonya for taking the time to leave a review for our company. We are so happy that you chose us over the other tax companies and everything worked out perfectly for you. Please call us any time if you need any additional help.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 19, 2018

    Instant Tax Solutions came up over my radio in my car a few different times so I just called and they were very helpful and gave me a lot of good information. They were easy to work with. I had a lot of back taxes owed, an amount that I was not able to even make up a payment plan that was satisfactory to the IRS at the time so they helped me to negotiate an offer and compromise. They helped me to get it down to pennies on the dollar of what I had to pay. It was wonderful. It was mostly over the phone that I signed up and then they sent me information.

    The tax attorney who I spoke over email and over the phone several times answered a lot of questions in a timely manner and helped me through the process. I would call then I would still receive a callback the same day. The price was fair. Instant Tax had a major impact on my life and the constant calls and mails were a huge weight lifted off my shoulders. I've had many friends asking about it. I'm in real estate and so we tend to get ourselves in taxes for whatnot paying enough upfront and I have recommended them highly to quite a few people.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Rachael for leaving your review of Instant Tax Solutions. Please call us any time if you need any additional help.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 18, 2018

    I had a personal identity theft. I read a lot about Instant Tax Solutions on the internet and I was impressed. They were very helpful, knowledgeable and professional. I sent in all my stuff, and they dealt with the state and the IRS. They were very easy to work with and took my calls anytime I needed to call and ask questions. They went through all my tax stuff from each year, prepared the tax, and the CPA redid them. The contact with the IRS people called all the time and checked on the status. I owed a sum to the state which I paid all at once and ended up not owing any to the IRS. It was a big relief to get it all straightened out.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Betha for taking the time to leave a review for our company. We are happy to hear everything got worked out and that Instant Tax Solutions handled everything professionally. Please call us any time if you have any questions or need additional help.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Jan. 15, 2018

    I was referred to Instant Tax, and they worked with me and did an excellent job. They helped me with federal taxes. They put my taxes down and reviewed my taxes with the IRS for 2014 and 2015. They requested a review on my taxes because they were trying to get some penalty abatement. That didn't work out, but they tried. They worked out a payment with the IRS.

    I was impressed with their follow-up, how they worked together as a team, how they were proactive all the time, and how they kept me informed. What I got a little bit disappointed was, at the end, I was hoping that they would work on avoiding IRS penalties. But they couldn't do that. They didn't promise that they could get the IRS to reduce my penalty, but I could have set up a payment plan with the IRS myself. It was a $3,000 fee, and it was not worth the result. But Instant Tax as an organization was great. They were responsible and every department knew what their department was doing. They were quick in following up and calling me.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Julio for taking the time to review our company. Please feel free to call us any time if you have any questions or need further assistance.

    Verified purchase
    PriceStaff

    Reviewed Jan. 13, 2018

    Tax Solutions allowed me to make my payment to them instead of one lump sum. They sent me forms and contracts to sign. I sent them all my information and then just agreed upon the payment plan. I am impressed that they can work with the IRS and get things moving forward in the right directions. The cost of the service was very reasonable compared to the other companies that I called that wanted a lot more upfront. Having it took a lot of stress off of my plate. I would highly recommend them. I've already done it twice.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Bedros for taking the time to leave a review of our company. Please call us any time if you have any questions or need any additional help.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 12, 2018

    I had to go back and restructure my tax returns all the way back to 2003. I reached out to Instant Tax Solutions since not only were they local, I had met the owner prior to my calling them and I liked him. During sign up, I got my information to their office. Then I talked to them for a little bit about the consultation. They then prepared my tax returns. So far, all my tax returns have been filed. The tax attorney that worked with me did a great job. Her name is Hallie and she was very responsive to emails and was available when I needed to talk to her in person. Overall, the quality of the service I received from Instant Tax Solutions was absolutely perfect. Their people are easy to work with, friendly and available.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Ed for leaving your review of Instant Tax Solutions. We appreciate all of the kind words about our staff and are happy to hear everything got worked out for you. Please call us any time if you need additional help or have any tax questions.

    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed Jan. 11, 2018

    I needed help with my IRS debt and Instant Tax had good reviews so I reached out to them. They told me they had a flat rate, and while it wasn't cheap for doing my taxes, they promised they could do everything. They could only do so much in any tax solution, but they were upfront, honest and they negotiated by half. And their communication was excellent. I spoke with the agents on and off all the time. They have people like Jacob who is reliable, knowledgeable, honest and customer-oriented. There was a constant pull of information back and forth. They were the ones suggesting things because they have the most information and dealings with IRS. So they would contact me and suggest to do something and they'd tell the probable outcome and they were right most of the time. They negotiated in my favor on several occasions and actually saved me a bunch of money.

    People have to realize that there are no miracles and you have to work within the law and within the rules. Your tax obligations are not going to vanish. Since working with Instant Tax Solutions, my stress level is gone. I had a good business experience and I'd recommend them to anybody. I'd go right back to them again if needed. In fact, they also filed my last year's tax return because they were familiar with all the other stuff that was going on.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Robert for your review of Instant Tax Solutions. We appreciate you taking the time to let others know about our company!

    Verified purchase
    Customer ServiceSales & MarketingPriceStaffTransparency

    Reviewed Jan. 10, 2018

    I had some back tax that needed to be paid off. I read some reviews online and ended up reaching out to Instant Tax Solutions. I talked with two other companies, and they were all about the same price, but when I spoke to Instant’s people, they were the best. They did my taxes two years ago and saved me a little bit of trouble with that. My tax attorney, Christine, was great and I’m 100% comfortable working with her. She was the best one for the follow-up, organization, and preparation, and she would return calls. She had me fax over all the information she needed, took it from there and I didn’t have to do a whole lot that much. They worked with the IRS to get the best settlement that they can and they set up an affordable monthly payment. But the IRS is going to dictate what they want from me and they’re going to hit me on what they think I can pay.

    The cost was high. It was over $2,300 to get the service done. But in the end, it saved me from having to do back taxes and get caught up. Their process was good but I wished there was a little bit of communication. Their advertising ramped up the fact that the IRS is taking a settlement for pennies on a dollar but I paid back every penny and I didn’t get anything off what I owed. There should be a disclaimer that there was nothing guaranteed. Other than that, they were a good help and mediator for me when there was a problem that I dealt with. My experience with them was positive and I would recommend them.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Neal for leaving your review of Instant Tax Solutions. Please feel free to call us any time if you have any questions or need any additional help.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 9, 2018

    I had some issues from my ex that are related to taxes which I needed to get dealt with. At that time, I heard about Instant Tax Solutions and as soon as I got somebody, the area code I called was from my hometown so it was meant to be. So I brought them on board to contact the IRS and then they emailed some paperwork, which I signed and sent back to them.

    So far we got everything taken care of and we're done. They were awesome. Since working with Instant Tax Solutions my life has become much better. I don’t have to worry about past and future hassles. And they made sure I was in good standing and that’s what I needed. I looked for them for a long time and I was really glad I found them. In addition, their tax attorneys were all helpful. They just listened to what I needed. And every time I called them, they were available. Overall, Instant Tax Solutions did a great job. It wasn’t a long process, but they've done what needs to be done. And while I had to spend a lot to have them, it was worth the money I paid. I'm thinking about calling them again just to do my taxes this year.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you Stephanie for leaving your positive review of Instant Tax Solutions. Please call us any time if you have any questions or need any additional tax help.

    Customer ServicePriceStaff

    Reviewed Dec. 2, 2016

    They have different contract options you can choose from. They work well with you and your financial situation. I have chosen other companies in the past but wanted to try someone who had better rates. The fee they charge is reasonable compare to what other companies I talked to about my situation and how much I was able to afford to lose with their help. Customer service is very important when choosing a company. You want to make sure they understand you and your situation. You do not want to go with a company that is rude and uncompassionate. That's something this company isn't. There's always a variety of different services this company and others like it offer people like me. I just pick the one I feel works for me and my family and go with it.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Hello Brandie, and thank you for your review of our company. I hope the process went well and that we worked well for you and your family. Please contact us any time if needed.

    Staff

    Reviewed Aug. 9, 2016

    All options were good and I was very satisfied. The fees were even acceptable. Pleased very much. Customer support was awesome, helpful and professional. They did have a variety of services to choose from.

    Thanks for your vote!
    Instant Tax Solutions
    Response from Instant Tax Solutions

    Thank you For your 5 Star review Jo!

    Loading more reviews...

    Instant Tax Solutions Company Information

    Company Name:
    Instant Tax Solutions, LLC
    Company Type:
    Private
    Year Founded:
    2008
    Address:
    1581 E. Edmondton Ave.
    City:
    Post Falls
    State/Province:
    ID
    Postal Code:
    83854
    Country:
    United States
    Fax:
    888-680-8874
    Website:
    www.instanttaxsolutions.com