Fidelity Investments Reviews

The repair center contacted Fidelity and was informed that the warranty expired January 08. This of course did not fall with in the 5 year,100k miles. I called to find out what the deal was and was told that since the car had over 6,000 miles at the time of purchase, the years began at the date the car was manufactured not purchased. I am VERY upset with the dealership for not explaining the true facts regarding this warranty. We asked specifically if the warranty would begin at the time of purchase. We were told that it would. There's no way that the dealership was unaware of this. This is a deceptive practice at best. We purchased the vehicle and warranty in good faith and hoped that this courtesy would be extended to us. Fidelity and Thomas Motors are guilty of this deception and not to mention, very poor consumer relations.

Due to the recent market volatility, I have been receiving margin calls on a daily basis. I have moved adequate funds over to meet the calls in a timely fashion as per my agreement with Fidelity. On Friday, Oct. 10th. I called Fidelity for a status on my margin calls. I was told by Fidelity that my account was in good standing and I had a margin call for around $200.00(the employee contacted their margin area for this number). I promptly deposited the funds and the Fidelity employee said they would notify their margin dept of the call being met and my position was fine for Friday.

I checked my balance 2 hours later and Fidelity liquidated the entire position for a net loss of $11,000 on my end. I immediately contacted them and was told that their department gave me bad information and that they tried to contact me via email of the error. I never received an email, voicemail, or phone call asking for more funds to be deposited..which I would have done. I have contacted them 2x for an explanation and I have received nothing but excuses. I still have not received the phantom email from them that they said they originally sent.

Overall: Fidelity informed me my high dollar investment was fine. They confirmed my margin calls were met. They made an error and never contacted me for further funds, which I would have provided. They have not provided any proof of a communication and misled me to believing my position was in good standing then liquidating it 2 hours after I was told everything was fine. I have since moved all my accounts from Fidelity and pursuing legal action.

My son and his girlfriend are out at least $507.00 for this scam and they need to pay their apartment lease with this. I care about the money but I want to bring these people to justice as much as I can. I also want to get reimbursed for the money if I can. This put A BLACK EYE ON THE COMPANIES THAT HAVE THE SAME NAME AS FIDELITY CAPITAL INVESTMENTS.

I am not happy with this scheme at all. My fiance bought this extra warranty because they used the scare tactic sales pitch. Are there any honest companies anymore?

I purchased a Platinum warranty but I'm still having to pay for repairs. I don't get it. Furthermore we want out of the contract ASAP. Our contract says we are bound to the deal as long as we own the car. What is this?

When I called them on Monday, They said it was a error on thier part. The money was not available. It was like too bad for all the overdrafts fees and 1300.00 was going to be my problems. Please any idea how the can do that. Like I said, I have 4 copies of emails they sent stating ther money had been approved and sent on its way. The orginal check was for appox. 2000.00 after taxes abd fees were taken out....Im at a lost on what to do...Looking for any advise you can share. Also they told me this had happen to several people within that week and it was all a error on their (people or computers) not sure.

Major overdrafts...and bounce checks...By rights I should still have enough money to pay my bills....not negitive balance in my account. I have a daughter and 2 grandaughters to support.

I have paid over $5000 in taxes that I am not liable for. Fidelity has deep pockets and this is litigatable for the taxes paid, legal fees, damages for Fidelity causing my daughter's child support to be reduced by $5000. The child support order has ceased. I have not received a penny for 2007 tax season but I just got a 1099-R for 2007 from Fidelity. The retirement distributions continue to be sent to the child support agency who forwards the money to my ex-husband and Fidelity causes me to pay the IRS the taxes on the distributions.

Finally, the last straw, I called Fidelity and requested instructions about how to pay off a 401k loan and take out a new one. I made my plans 100% clear to the representative. After the conversation I took $800.00, got a money order, and sent it to Fidelity. Only after they got the money did I find out that I didn't have a loan available. Fidelity was no help what so ever; they refused to reverse the loan pay off or assist me in any way. In fact, they basically said it was my fault because the rep never said I could take out another loan. Again my intentions were made totally clear: if I wasn't able to take another loan shouldn't the rep have notified me of that before I sent in the 800.00? A reasonable, responsible person would say so, however it seems that those are two adjectives which simply don't apply to fidelity, as I told them if they were my bank or my car insurance company, or my cable company I would fire them for their horrible service. Unfortunately, I am stuck with them, in a word, Fidelity service is terrible.

The economic damage that occurred was that we sent in the $800 that was our mortgage payment fully intending to pay the mortgage when the new loan arrived. This caused the first 30 day mark ever on our credit.

As a result of Fidelity's failure to effect an automatic deduction from my IRA account for the 2006 Minimum Required Distribution I have suffered total expenses in the amount of $19,193.00. Fidelity is ignoring this entire matter knowing that I do not have the means to bring litigation against them in order to resolve this dispute. I implore that someone will take up this cause on my behalf.

When I transfered from Delphi to GM in June 06. It took Fidelity five months and numerous phone calls to get my health insurance active. Every time you call you talk to someone different and you get different answers from everyone. My benefit rep. at work was calling and so was I. Until I got upset this problem did not get corrected. I had to call everyday for a couple of weeks and keep calling doctors about unpaid bills.

Now on Jan. 26, 2007 they have succeeded in cancelling my health benefits. Which was discovered when my daug. tried to go to the doctors this morning. I called Blue Cross and was told Fidelity cancelled on the 26th. Fidelity can't figure out what happened. Who knows how long it will take to get corrected.

This causes doctor bills to be paid late not to mention the frustration of dealing with such an incompetent company.

Numerous people all over are having difficulty with this company. Benefits being cancelled, years of service records incorrect, people told they can retire then called back to work because of Fidelitys inadequate records or negligence. One guy waiting for disability pay was told on different occasions that needed papers where sent in the mail which never arrived and the next person he talked to tells him nothing was sent because they need more records from him. So who do you believe? They sound sincere and knowledgable when you talk to them but the results never pan out.

No one at this company seems to be on the same page. It is extremely frustrating to deal with them because you never know whats real and what isn't.

The information and benefits this company manages are important and alot of peoples livelihoods depend on accurate records and timely service.

The value of the fund depends on how well Fidelity invests the customer's money. To charge a fee for losing over 20% of their customer's investment is outrageous.
In the summer of 2001, I invested in 5 different sector funds, with the minimum $2500 each. As the market deteriorated, most of those slipped below the $2000 minimum. The fee will be assessed in November. If the market does not improve, I may have to pay $12 for each fund, as a result of Fidelity's losing so much of my money.

My choices are limited: I can increase my investments, to get the valuations over $2000 each. I can liquidate my investments, and maybe consolidate some together. Or I can do nothing and pay the fees. I am outraged, and I am closing my Fidelity accounts.

I received an Investment Report in the mail with a $0.00 balance. On August 6, 2001, I received a check with the federal and state taxes removed from my Fidelity 401K. The Fidelity 401K had not been rolled over into the Fidelity Rollover IRA. I called Fidelity and spoke with Troy Vanderburg, who very matter-of-factly told me that there was nothing he could do and that I should call another department (after being transferred twice to talk with him).

I had to pay federal and state taxes on my 401K. I wasted my time with the phone calls, applications, setting up accounts, etc. with Fidelity. I could have just waited to receive a check from my 401K and deposited it.