Fidelity Investments Reviews

Extremely disrespectful employees and Customer service. My account had been flagged and blocked for absolutely no reason, which i can respect because it is their right to do so, however instead of answers or help understanding their mistake, I was met with nothing but disrespect. They are holding $30,000+ of My Money, and won't give me any information about how to get it returned to me. I don't care if they do not want to do business with me for no reason, but It is not okay to steal people's money, especially without an explanation or any legitimate reason to hold their funds. I was patient and respectful the entire time, yet they insisted on being rude and hanging up on me.

I’d give -975456 infinite stars. I want them completely shut down. They shut down my account for no reason when I made 50 thousand dollars on the stock market and tried to transfer my money to my main onshore bank. They made me wait for over a week and lied 99 different ways to when and where I could send the money and made me fax statements and paper work in they never should have been able to request. Then they won’t send it to a bank I choose. They are trying to make me send it back to the original bank which is now closed and so now they are holding my money and threatening to never send me the money at all. These people are criminals and the ceo is spiritually ugly and insane.

I have had Fidelity Investments for about 5 years. Online is easy to use, has many training webinars to help beginners. Very easy to buy and sell investments. Help with Planning and retirement. I Love Fidelity!

Fidelity allows their employees to give you incorrect information and the executive do absolutely nothing about it. I made a $10.000 decision based on the information provide and turned to be a bad one because Fidelity employee provided me with accurate information. This week they lost my rollover check and I have to pay another $25 fee to get priority so it could be tracked because Fidelity has no way to track and check once it leaves them. BAD BAD BAD Service, DON'T TRUST Fidelity.

I made an appointment with a Financial Planner at Fidelity named Munira ** - she told me that "NO MATTER WHAT YOU HAVE TO PAY TAXES ON ANNUITY DISTRIBUTIONS". When I pointed out that's not true... she got all upset and said "well, sounds like you don't want to take my advise".

The only thing I ever had there was a health care mutual fund. It was one of the first things I invested in back in about 1992. Because mutual funds seem to have the way of the buggy whip, ever since the introduction of more liquid and more focused ETFS, it really hasn't done much so I decided to sell it. I have been trying to get it transferred from Fidelity after converting it to cash ten days ago. Still waiting. The chart of that mutual fund goes back ten years and over the 10 year time frame it's up about 99%. Going back to about 1992, it's only up $26,000 over 32 years. This struggle to get my money back has been ridiculously absurd.

I recently transferred funds from my Chase account to my Fidelity account, and I am extremely frustrated with the experience. Despite the funds being deducted from my Chase account and showing up in my Fidelity account, I am unable to withdraw them as cash. Fidelity claims the money is available for trading but not for cash withdrawal, which feels like they are holding my money hostage. This situation is unacceptable, especially since the funds were transferred from my own account. The lack of transparency and the inconvenience caused by this restriction have been incredibly stressful. I expected better service and clearer communication from a reputable financial institution like Fidelity. I hope Fidelity addresses this issue promptly and reviews their policies to prevent such occurrences in the future.

For personal expenses I needed to send an international bank wire. The bank wire team question this and without offering any evidence restricted all my accounts. Then because they could find hard evidence lifted the restriction so I could take care of my 95-year-old mother. When I did that to send funds to her checking account they put the restrictions back on and then closed the accounts. This is grossly unfair and hurtful.

My cousin gave me Power-Of-Attorney when she was diagnosed with terminal brain cancer. Fidelity was the only company that gave me any problems, making it impossibly difficult to put the Power-Of-Attorney in place. They also blocked us so we can no longer do business online and have to do all business over the telephone, including checking balances. Shame on you Fidelity for treating a twenty-five year client with terminal cancer his way.

Fidelity suspended my accounts without notification and then could not explain why they suspended the accounts. While I am not a big trader, my purchase increased 10% while the clowns tried to figure out who was driving the car, which they never did. Also, they regularly make up answers resulting in multiple calls to get to the truth.