EduLoan Docs Reviews

I received great service from Brittney on Friday April 27th. She was very helpful and patient with me. I felt at ease working with Brittney. I want to express my gratitude to Brittney and any other rep who helped me throughout this process.

I originally start to consolidate my loan in Nov. 2017. I thought everything was good and on task because I did not hear anything for months. I followed up in Feb. 2018 and was told they need updated pay stubs to get the process going to consolidate. Not a good start when I would have liked to have my original rep send me an email or call that this is what was needed at that time. I called in and got Steve and he was awesome and always followed up to keep me in the loop of the process. First payment is due in May and I am on task that everything has finalized and moved over from NetNet. Other than that, it was a very smooth process with manageable payments. Thank you EduLoan. :)

I am a very satisfied customer. This company helps me stay on top of my payments. They also when I need change my payment date they let me. They text and email me to let me know payment was made or there was an error. I would recommend this company to anyone I can. They are some very carrying and loving people.

Brittany was extremely helpful today with getting my payment information for my account updated and with postponing my payment date for this month, due to my current financial hardships. Brittany was very nice and courteous, which isn't what I always get from some representatives.

EduLoan is an excellent service for those that are too busy to remember deadlines and don't have a full knowledge of how student loan regulations affect their quality of life. Their service is affordable and very convenient. I've never had an issue working with them and they stay on top of your account. 5 stars from me!

My experience with EduLoan service is fine, now. At first I didn’t like the fact that I was not receiving email receipts when my loan payment would be taken from my account But now I receive receipts.

Since I’ve started working with EduLoans, I’ve had nothing but great service. My bank issued me a new card so I called in to update the payment information and the process was quick and hassle free. I would definitely recommend EduLoans to other students in need.

You have helped me solve a problem with my loans that I tried for 2 years with Navient. My loans went from 82000 to 240000 and there was nothing I could do about it. Your company helped me set up a salary based repayment plan that would work with what I make. Also if a problem ever comes up you are there to help. Thank you.

EduLoan representatives were excellent. Jake ** walked me thru every step. Each encounter with EduLoan reps. has been professional and easy to work with. I am very pleased with all of the services I have received.

When I speak with Brittnee, whether it's processing a payment or updating my card information, she is always professional and courtesy. Nothing short of pleasant to interact with. Nick, my first supervisor, really left me with no questions after initially signing me up for the EduLoan Servicing program. Thank you all for making this process and these loans easier to manage, allowing me to not stress and get back to enjoying and improving my quality of life!

I was able to get my school loans down dramatically with the help of EduLoan. They were easily assessable and very detailed in their work. They were very helpful and easy to talk to. I would use them again if I needed to!

Thank God for EduLoan Docs. I was terrified to start paying my student loans b/c I didn't have any money. I was stressing out really bad because of it. I then got a call about the program EduLoan Docs has and enrolled. I was totally skeptical at first but the representatives explained everything to the best of their ability and answered every question I had. It helped me feel better about the whole thing. I'm so glad I did it though because I can't afford the $500+/month payment for my student loans. I have been so happy with EduLoan Docs. I would totally recommend them!

When I was first enrolling in the program I was told that my initial 2 payments of close to 300 dollars were for my student loans and that if I made these payments to my account would drop my monthly payments to 30 dollars per month. What they didn't tell me that these payments were not for my student loans but for their own processing fees and that it would cost an additional monthly fee to stay enrolled in their program and that I would have to pay not just their monthly fee but also another direct payment to Department of Education Federal Loans. I believe this was false enrollment and is entrapment into the program.

I just want to say I appreciate the outreach this program did to get a hold of me and notifying me that my payment did not go through. I have had many stressors lately and my bank card was in jeopardy of potential fraud so my bank sent me a new card and I forgot to inform this loan forgiveness program about the changes with my bank card. The person who called me got my updated bank card and was so helpful to getting me back on track. Thanks for all you do.

When I called I was a bit reluctant at first. I thought maybe it could be a scam or a business trying to take advantage of my need for help. However, my loan counselor was great. He explained all of my options and walked me through everything step by step. Now I am paying a great deal less of what my original loan was and I don't feel overwhelmed by student loan debt.

EduLoan services are great! They work with you and for you! If you have any problems with payment intentional or by accident they contact immediately and try to help resolve the problem. Would definitely recommend to a friend!

My experience with EduLoan has been positive so far. The representive made the process easy and answered all questions with accuracy. I recommended EduLoan to one colleague. I look forward to an ongoing positive experience with EduLoan.

I would like to start off by saying thank you to the staff at EduLoan Docs. The team has been so helpful in regards to explaining how the program works and assisting me with setting up my account. I am very fortunate to have had such a great experience with this program and am extremely thankful for them relieving the burden of paying back student loans. Thank you all for what you do. I will definitely be referring my friends!

Great company. Absolutely delivered on everything that was promised. I recommend this program to my friends and family and tell them about my great experience. I truly recommend this to anyone with student loans.

EduLoan is Great! I had a great experience with them. This is my second year with them and any questions that I have they answer right there, by call or email, they don’t hesitate to answer or help you. Christian ** Thank you for your help and being very patience with me, Also last year Maria was same way. Thanks again.

These Guys Are Absolutely Amazing. They Gave Mind Blowing Experiences. Very Honest and Super Accurate. Special Thanks to Mr. Jesse **, and Mr. Eric **. I love you Guys! From a 3 time Veteran of The US Army! At first it sounded too good to be true or scam, but it's really true!

My experience with EduLoan Docs has been comforting. Travis ** has been absolutely wonderful. He has been very patient and thorough in explaining things so that they make sense to me. I consider myself a very skeptical individual and was uncertain of going through with the program. However, the multiple conversations with Travis and the fact that he is SO ACCESSIBLE has given me the courage to take a leap of faith, in putting my debt in this company's hands. Thanks Travis!

My experience with EduLoan services has been wonderful. The staff members that I have engaged with were very helpful and dedicated to providing the supportive services that I needed. Whenever questions or concerns have come up they have always assisted with coming to a resolution. I'm very grateful for everything that EduLoan services has done for. Thank you for your time and support.

I really appreciate the professional manner my case was handled. The gentleman who helped me, Travis **, was very knowledgeable, patient and articulate in explaining their services. The entire process went smoothly and Travis was always responsive to answering any questions.

Everyone has been so helpful and informative. All of my questions were answered. And if I ever have any other concerns or questions, I know I can call and have great customer assistance. Thank you again for making this process and transition so easy.

I've had a great time with EduLoan. They have helped me tremendously along the way, and helped me take advantage of programs that I was not previously aware of. The company that had been servicing the loans I consolidated was trying to price gouge. EduLoan has provided me with much more agreeable repayment terms.

When I first contacted EduLoan regarding my current financial situation... I was certainly extremely skeptical and unsure of involving myself with this program. Nicole ** was my original contact person and as she described the process of what they do... I slowly started to come around. And I have been extremely satisfied with this process thus far. They have stayed in touch with me regarding any additional paperwork or information needed to continue the loan forgiveness process. I am very eager to see the end result regarding release of my garnishment and ultimately forgiveness of my student loans. Thank you!!

Scarlet assisted me with the experience and I was extremely impressed. I was a little unsure about the program and if it would actually assist, but she was able to answer all my questions and make me feel comfortable about consolidating my loans. They help set me up with the lowest plan possible. I would recommend them to anyone with student loans. Keep up the great work.

EduLoan Docs assisted me in completion of the applications for the student loan forgiveness program. Because of the excellent assistance I received I was able to enroll in this program and make an affordable payment. Questions are always answered quickly by email. I am very relieved to take positive action concerning student loan debt I have struggled with for years.

I wanted to give a shout out to EduLoan because when I first heard about it through Facebook, no one else had -- and therefore I was really nervous, because most people thought it was a scam. They needed my information up front, and that was also scary for me because I had never done this before. I did see that they had a location and the representative was so nice to me, I could sense their sincerity and I thought "Well, I'm desperate to get my loans in order & try to be forgiven..." I've had my share of scams on Craigslist, this seemed different... And it was!!!

When I first saw EDULOAN Docs I thought it was a scam... I didn't research much about other ways to pay off my student loan debt. I was very cautious about this process but I'm glad I did it. Saving myself about $300 a month by working with EDULOAN Docs that I otherwise would not have been saving. I recommend them.

I am so thankful for the student loan forgiveness program. Without this program I would not be able to pay my debt back for my education. I have recommended the program to family and friends. I gave great reviews on how wonderful the staff is. Thank you for all the assistance!

You guys have a good program and actually tries to help people and are patient with the clients because you do know that everyone has a life. So thank you, and I would recommend this program to others.

This was the best call I've ever made. Not only did they decrease my monthly payment significantly but they provided excellent customer service in the process. I have since recommended several of my friends and they all had similar experiences as well.

I was having a hard time trying to find a reliable source to help me pay back my student loans. I joined this program a couple of months ago and I am very happy with the customer service, and the low rate they were able to offer me. I am very thankful for this program.

My experience with EduLoan Docs was pleasant. I had a vibrant representative who did her questioning with a smile in her voice and a helpful attitude. When I did not know any information she asked for, she advised me how to find it while patiently waiting for the information. With that pleasant interaction I was also able to get my payments reduced. Thank you.

It's funny, at first I thought it was a scam. This is nothing but a company helping people with their debt in student loans. I thought my student loans would haunt me forever until I answered my phone and EduLoan helped me to get them under control. I've told everyone I know about this company and how great their customer service is, they took the time to answer all my questions. They are great!!