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CreditAssociates Reviews

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Edited by: Jana Lynch

About CreditAssociates

CreditAssociates is a debt settlement company that helps consumers lower and repay unsecured debts, including credit card, medical and business debt. Founded in 2007, the company operates in 45 states and Washington, D.C. It does not work with clients in Colorado, Connecticut, Minnesota, Vermont and Wyoming. CreditAssociates is a member of the American Fair Credit Council (AFCC), which sets best practice standards for debt settlement companies.

Visit www.creditassociates.com
Pros
  • Money-back guarantee
  • Spanish-speaking reps available
  • AFCC accredited member
Cons
  • Not available in all states
  • Not for secured debts

Helpful Reviews

Appleton, WI
Verified purchase
My wife was using CreditAssociates. I tried them as well and my experience has been pretty good. They lowered my monthly payment and I just have one loan left to pay off. I'd reco...

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Bronx, NY
Verified purchase
CreditAssociates was willing to work with me and I’m already done with the plan. It’s a good program to get into if you're in that sort of situation. It was an extremely positive ...

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What is CreditAssociates?

Based in Texas, CreditAssociates offers a variety of services, from personal consultations to full-service negotiation with creditors on behalf of clients. It works with unsecured debts, such as credit card debt and medical bills, as well as business and corporate debts. In addition, it provides educational resources, including budgeting tips, credit score improvement tools and other helpful information geared toward helping clients stay financially fit after they have achieved their goals.

It specializes in negotiating with creditors on behalf of its clients to reduce unsecured debt balances and interest rates and even eliminate late fees and other charges. The goal is to get clients out of debt quickly, though depending on your debt load, it can take 24 to 48 months to be completely debt-free.

How does CreditAssociates work?

Once you are a client of CreditAssociates for debt settlement, you will stop paying the unsecured debts that you enroll in the program. Instead, you will pay a monthly amount to a special-purpose savings account through CreditAssociates. You remain in control of your savings account, but this is what will give the company the ability to negotiate a lower debt bill and pay off the negotiated amount.

CreditAssociate’s negotiation team negotiates with your original balance in mind, helping you avoid any late fees during the process. Debt settlement helps customers eliminate overwhelming debt, but the process can damage your credit score.

Not all debts are eligible for enrollment in the program. Some debts will require your active involvement, since some creditors, like Chase, Discover, American Express and Macy’s, will not always work with debt settlement companies directly.

It can take six months to see your first debt negotiated and settled.

CreditAssociates products and services

CreditAssociates offers debt settlement, which is a strategy to negotiate down client debt. It works with unsecured debts, such as credit card debt, medical bills and business debt. It does not work with secured debts, such as mortgages and vehicle debts.

To get a better idea if debt settlement is the right choice for you and how much you could save, request a free debt consultation. CreditAssociates says that clients who complete the program and pay off all of their debts save an average of 55% before fees and 30% after CreditAssociates’ fees.

CreditAssociates fees

CreditAssociates does not charge any advance fees. Instead, you pay a 15% to 25% fee for the debt settled through the debt settlement program.

For canceled debts over $600, you will receive a Form 1099-C from the financial institution that forgave your debt. Your tax preparer will tell you if you need to include it in your taxes and how to do so.

CreditAssociates FAQ

Does CreditAssociates have a money-back guarantee?

CreditAssociates mentions that it cannot guarantee results because it cannot force a creditor to accept a settlement. However, the company offers a money-back guarantee if you are unhappy with the results.

Do I need a hardship to use CreditAssociates?

The program is designed for people who are experiencing financial hardship. The company will need to prove that you cannot afford your bills but are willing to work toward debt resolution.

Will using CreditAssociates hurt my credit score?

Debt settlement programs require clients to stop paying creditors while the company negotiates debt resolution. The process can help you get out of debt, but it will also hurt your credit score.

Still have questions?

Is CreditAssociates legit?

CreditAssociates is a legitimate, professionally accredited company that has helped many clients settle debts. It develops a customized plan for each client and charges no upfront fees — you only pay once your debt is resolved. You can get started by setting up a free consultation to go over your debt situation. CreditAssociates has a money-back guarantee and says clients get results in as little as 24 months.

CreditAssociates Reviews

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    Verified purchase
    Staff

    Reviewed Aug. 1, 2026

    A co-worker told me to look into CreditAssociates and I decided to go with them. They're taking care of my debt. I'm paying, but they're doing their job. I would recommend them to a friend.

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      StaffRates

      Reviewed June 27, 2026

      I enrolled with their program and they only end up adding more debt to me rather than helping. This is worse program ever. Enroll with any of your creditor to help you out with your debt rather than Credit Associate. They are only interested in collecting their own fees and money before start paying your debt. They refuse to contact my creditor until they put me in bad debt. Worse program ever. If you want to remain debt free ever enrol with Credit Associate.

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      Contract & TermsPricePunctuality & SpeedStaffBillingLoan Process

      Reviewed April 11, 2026

      We got into this thinking they would help, cost us 8,000.00 in settlement fees, 2 court cases we were getting sued for, we ended up 18 months later taking a loan out of the 401k account paying 7 cards off, then we will pay ourselves back with the payments going back into 401k account. Don’t use these people!

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      Customer ServiceContract & TermsCoveragePricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBillingRates

      Reviewed April 7, 2026

      I had no money at the time because I got injured. I tore my rotator cuff and I walled for a living, so I can't do that very long without being able to lift 100 pounds. I lost my job and was waiting for my disability. Meanwhile, the credit cards weren't waiting. I had 11 cards because I make six figures, and I didn't have a choice. I called CreditAssociates to see what they could do and they said we should try 34,000. But I added everything and it was only 22,000. They started making deals with the credit card companies, telling me I needed to deposit more money.

      When I first talked to them, I was reassured to trust their process, but by the third month, I expected them to be in gear. There’s an account I can access, but they only use it to pay creditors. They said they’d pull from that account based on what I have for settlements. I had planned to put in larger amounts for settlements, but I haven’t been able to do that yet. They told me that if I wanted to add more funds, they could settle a card, but I had already given them around 420 or 410 and was questioning how much more they expected. They said another 400 would be good. If I had that kind of money, I wouldn’t have contacted them in the first place. I would have just called each card myself and offered to pay a portion right away, since it usually works in a few payments. For balances around 2,000 to 3,000, that would have been easy.

      Meanwhile, I’m getting emails saying my creditors are going to go to court and that other things are going to happen. It made me question what I’m even paying CreditAssociates for. I got duped in a lot of ways, and in my opinion, they’re shady. They also increased the amount owed by adding late fees and interest. For example, one card that was around 2,600 got pushed up to about 5,000. They did that across all 11 cards and said I owed 33,000, which didn’t make sense. When I break it down, the actual amount is about half of that. Most cards would settle and drop those added amounts just to get cash now and close it out. I thought this would be the way to go, but it hasn’t been.

      The people at CreditAssociates said that’s just how they do it and if I deposit more money, then they can settle more accounts. They told me to forward any emails I get, and I did. The phone calls stopped, but the emails kept coming. So I started wondering what they were going to do if it turned into something legal. In my eyes as a consumer, if I hire somebody to do something for me, that’s their job, and that’s what I’m paying them for. They’ve only settled one card in four months, and I have 11 total. If I had a way to get out from under them, I would in a heartbeat.

      I just finished paying for a shoulder surgery I had in January, which wasn’t cheap. As a welder, my insurance isn’t great, and I kept working through the injury for months until I couldn’t anymore. The surgery cost about 12,000, and my copay alone was 5,000. At the time, I was making six figures, so my premiums were around 120 a month, but now that I’m on disability, my situation has changed. The way that Credit Associates’ program was pitched to me and how it worked doesn’t exist on the planet. I should have just handled it myself. When I talked to them, it felt like I was dealing with the best car salesman ever. I'm not too impressed with Credit Associates. I could have done a way better job by myself.

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      Contract & TermsStaffBilling

      Reviewed March 5, 2026

      I went through a divorce, which led to my financial problem. I went through a company and I didn't like them, so I stopped. Then I got this letter from CreditAssociates, so I talked to them and that was the beginning of everything. I was with them for five years and their reps were really nice. I got a little bit worried about the last credit card, but some credit cards aren't easy to get an agreement with. And CreditAssociates fought and fought on my behalf. I also bugged them a lot just to know what was going on. Finally, they said it was all approved and after two weeks, I got a certificate from CreditAssociates. They were wonderful and my experience with them was very good.

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      Customer ServicePunctuality & SpeedRefunds & PayoutsStaffRates

      Reviewed Feb. 26, 2026

      I'd recommend CreditAssociates. Give it a try. See if you will have the same experience I did. They were accommodating, relaxing, friendly, helpful, and educational. There was this woman and we had a good report, so I wanted to continue working with her. We got to know each other a bit. She spent a lot of time on the phone with me. She returned my calls when I called her back.

      She went over things with me in detail over and over again. And when I said I still wanted to think about it, she wasn't pushy. She just said, "Just give me a call." I said, "I'll give you a call by Tuesday." That was Thursday or Friday. She said, "Okay." She wasn't overpersuasive. The only thing she told me was I pay more with them because I pay my percentage of the interest. It's all complicated to me, so I don't understand. But she took her time explaining it to me, and I never felt like I was pressured. Like some places, the companies do certain things that make you feel, "Why aren't you signing up for me today?" "Can I call you back later today until tomorrow?" There was nothing like that. It was the opposite. I got the impression they were legit and professional and there to help you.

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      Customer ServiceStaff

      Reviewed Feb. 24, 2026

      I tried CreditAssociates to eliminate debt and my experience has been very good. I am appreciative of their professionalism.They knew how to handle the accounts. It wasn't overwhelming. And whenever something came up that changed, they would notify me through text or email. I'm finishing up by September. Working with CreditAssociates has improved my credit greatly, so I would recommend them to everybody.

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      Customer ServicePunctuality & SpeedStaffBillingCommunication

      Reviewed Feb. 20, 2026

      I started working with CreditAssociates after they kept sending me something in the mail, and I reached out to them over the phone. The process is taking too long. They said it would take three to six months, and I don’t understand why they have to negotiate. Either they’re going to do it or they’re not. I’ve done this before with another company, and it didn’t take this long. They’re taking money but it doesn’t seem like anything is happening. They didn’t start doing anything until I called them, and then all of a sudden, I started getting emails and information. And when I called during the hours listed on their paper for Saturdays, no one answered. So I'm not happy.

      When they’re giving the welcome calls and other communications, they need to get some people who speak English. When they're talking, you can't even understand what they're saying. They're speaking in a foreign language. I also felt uncomfortable after looking into the company and not seeing them listed where I expected. They don't even work with the bank that I use. I had already given them a lot of my personal information, and with all the hacking going on, that made me uncomfortable. I didn't have regular contact and information until I called. And then, all of a sudden, all this information started coming in. They weren't keeping me informed and didn't give me information on who the negotiator is.

      We should have been doing that since we started in December, so I don’t understand what the holdup is. When I did this before, they gathered the numbers, worked with the bank, and quickly presented a payment plan. It shouldn't take six months to come up with a plan to consolidate somebody's credit card. So I plan to find out if I need to just cancel out and do it myself to save my money. The people were nice, but I wouldn’t recommend the service.

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      BillingLoan Process

      Reviewed Feb. 19, 2026

      My wife was using CreditAssociates. I tried them as well and my experience has been pretty good. They lowered my monthly payment and I just have one loan left to pay off. I'd recommend them.

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      Customer ServiceSales & MarketingOnline & AppRefunds & PayoutsStaffBilling

      Reviewed Feb. 18, 2026

      I was running into some credit card issues and I received a mail from CreditAssociates. Then, the first person I spoke with was calm and a good listener. She explained things properly. Then, I called somebody because I was contemplating on canceling with them because I was afraid. But the person assured me that there was no problem, that it was not a scam, and that my creditors might be asking me questions to pay. I was also told them CreditAssociates was still talking to them. That is their way to do it. So this person calmed me down, saying that I shouldn't feel afraid and he was good.

      Then I was referred to a guy who asked me to download an app. I don't understand the app but I usually check it. So I'm planning to call them about that because I'm not seeing any changes. Other than that, the sum of everything I paid for the three credits is pretty reasonable. Also, with the way they spoke with me, I could recommend people to them. But I haven't seen the results of what I was trying to do.

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      Customer ServiceCoverageMaintenanceStaff

      Reviewed Feb. 17, 2026

      CreditAssociates was very helpful on the phone with me, talking about how to fix my issues. I was very impressed.

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      Customer ServiceStaff

      Reviewed Feb. 16, 2026

      CreditAssociates came at the right time when I was struggling. It made me get a peace of mind with what I was going through. Enrolling with them was very easy. The rep was very helpful, understanding, and reachable. Also, she understood my situation. There's a number on the letter and I usually call that and ask for her.

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      Customer ServicePunctuality & SpeedBilling

      Reviewed Feb. 15, 2026

      I Googled CreditAssociates and they sent me a letter. Enrolling with CreditAssociates was okay. They told me it's gonna take four years to pay all the debts off. They said I pay $195 and $10 goes towards something. However, I have issues. The credit cards still send me a message that I'm still late on my payment. I need to call CreditAssociates to see if they didn't go through all the credit cards.

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      Customer ServiceStaff

      Reviewed Feb. 14, 2026

      I got a bunch of letters from CreditAssociates. I called them and worked with three of their reps. They made it very easy for me to do the program. I call them and they answer my questions. Also, they send me messages to keep track of my progress. I'm in debt and it helps me by taking the stress off me. You don't have to worry. There's help out there.

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      Reviewed Feb. 14, 2026

      CreditAssociates was willing to work with me and I’m already done with the plan. It’s a good program to get into if you're in that sort of situation. It was an extremely positive experience and I would recommend CreditAssociates. They were very detailed and the information is very easy to find once you set up your account. If you have any questions, they will get back to you immediately.

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      Staff

      Reviewed Feb. 12, 2026

      CreditAssociates has been helpful. The rep explained the process very well. She helped me a lot. It was a good experience.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Feb. 12, 2026

      The enrollment process with CreditAssociates was not difficult and Devin, the rep, provided quality customer service. I’ve been working with them for about three months so I’m still early on in the process. But I’ve been very satisfied.

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      Customer ServiceContract & TermsBilling

      Reviewed Feb. 3, 2026

      We used Credit Associates. We were deeply in debt and they were our last hope. Everything was going fine and they were saving us "some" monies though their fees brought our saving down to almost nothing. But when they hit a hiccup with one of our creditors CreditAssociates failed us. Something (no one can tell us what happen) happen in the middle of payments on one settlement that caused the payments to our creditor to stop. No one from Credit Associates call to let us know there was a problem. We found the problem 4 months after the payments stop while we were checking out about another issue.

      When we called, CreditAssociates gave us the run around trying to find out what happen and what was to happen now. Every call we make we're told they will look into it and call us back. NEVER HAVE THEY EVER CALLED US BACK. After another 2 months without an answer, we closed our account with CreditAssociates. Now the creditor is suing us for the original debt amount. Credit Associates is giving us the run around again trying to get any information on our account. They got their fee for the settlement for basically doing nothing for us.

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      Punctuality & SpeedOnline & AppStaffBilling

      Reviewed Jan. 13, 2026

      CreditAssociates provided me the space to pay back my accounts and settle them. The program worked well, and all my accounts were settled. They were helpful and were able to negotiate with the card companies when I wasn't able to, and I was able to slowly pay back the account over time. I think it happened a little bit faster than I thought it would. Hopefully, I should get the negative remarks off my credit report sooner. At first, I felt like I didn't really know what was going on. Then all of a sudden, towards the end, there were improvements with the website. So, it was easier to figure out what was going on and how much I was paying and the percentage of fees that they were taking.

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      StaffBillingHonesty & Transparency

      Reviewed Jan. 13, 2026

      CreditAssociates has not contacted these people that were supposed to be signed up for the program and the companies have been calling me and sending me emails that my accounts are behind and that I need to make payment. I've been signed up with the program for about at least two months. They were supposed to take the money out of my account after they have negotiated with the creditors. I gave them a list of creditors that were supposed to be used and then they were supposed to pay them the agreed upon amount. They said that once I signed up, that they were gonna go ahead and start the process, but they did not. It was a horrible experience and I was very dissatisfied.

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      Customer ServicePunctuality & SpeedStaffBillingRatesTransparencyCommunication

      Reviewed Jan. 13, 2026

      I signed up with CreditAssociates. I initially talked to some guy that said my monthly payment was less, but I was satisfied with what Isabella from CreditAssociates said. That's why I went with her. Working with Isabella was straightforward and it was a good experience. I was impressed with her explanation of everything.

      CreditAssociates was gonna negotiate with my credit card companies, and I had a monthly payment of just under $300 for 42 months, but I don't know if they finished the negotiations with them. I haven't heard from anybody for the longest time, so I'm wondering what's happening. I need to talk to Isabella again because I'm getting hounded by my credit card companies about where my payments are.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Jan. 13, 2026

      I spoke to someone and they told me what CreditAssociates could do. They said they could lower my payments and that with their help, I could pay off my debts in a quicker time. I also looked at another place, but I liked what CreditAssociates said they were doing. My experience with them was 100% good. I have five of the creditors and every time my rep gets a good deal, he calls me and he stays online to answer every question. He's very nice and patient. He also takes the time to to explain everything. Communicating with CreditAssociates is not difficult. If I call them, they answer. I've been in the program for less than a year and it gives me peace of mind because they're getting through the program.

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      StaffBilling

      Reviewed Jan. 13, 2026

      I looked at a couple of companies and CreditAssociates was the first one I called. Their program is gonna help me from not having a bunch of bad debts on me and I won't have bad credit. The enrollment process wasn't too bad and everybody that called me has been nice so far. They take care of me and they're super helpful. To track my progress, I have a website I can go to, but I don't go to it that often. I let CreditAssociates take the money out and go from there.

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      Staff

      Reviewed Jan. 13, 2026

      I've done research on a couple of different companies that do what they do and I liked the way that CreditAssociates went about doing it. However, I didn't have a great experience with the first person that I was originally signed with, so I asked CreditAssociates to be switched to another person who then really did an exceptional job. I would recommend them.

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      Customer ServiceSales & MarketingPriceStaffBillingRates

      Reviewed Jan. 13, 2026

      I signed up with CreditAssociates to help me with my credit issues. I was skeptical at first because I hate giving out my information, but I had a good experience during the two years I was enrolled in the program. It was easy to work with them and while they didn't help me all the way, they helped a little. They got the one that I signed up for for my dental, then I had to call and cancel and the rep understood. I didn't want to cancel because I wanted my credit card to be redone, but I couldn't afford it. I'm on low income and 241 was too steep for me. Overall, I would tell people to try CreditAssociates if they have the money to afford it. It was good and if I had the money, I would have stayed with them.

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      Customer ServicePunctuality & SpeedStaffBilling

      Reviewed Jan. 13, 2026

      CreditAssociates was a good experience. Everybody there was nice. I called them up when I tracked my progress and they did emails as well. The person I worked with helped me do a lot and I had no trouble with them. I learned a lot of stuff, and they helped me pay off my bills fast. I told my sister about CreditAssociates so she can soon join too.

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      Punctuality & SpeedStaffBilling

      Reviewed Jan. 13, 2026

      I went with CreditAssociates to pay my debt and while the application took one whole day, it was very easy. I also tried to call once and they helped me very quick. It was excellent. CreditAssociates helped me big because I have a lot of credit cards to pay.

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      Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaffBillingTransparencyFollow-Through

      Reviewed Jan. 13, 2026

      I own a trucking company and its expenses were associated with my personal account. So I was in tons of debt. I saw a commercial for CreditAssociates and after making sure that it was valid through the Better Business Bureau, I signed up with them. They pretty much told me that they work with the creditors to get the best price or best reduction in what I owe to each creditor. I initiated one phone call and someone called me back to set everything up. The first person I talked to validated the three accounts that I wanted to work on. Once that company worked out a deal, he would call and ask me if was I okay with the price or the reduction they received. And it was done with the other two creditors as well.

      The program was based on how much debt I was in and how much I could afford to pay monthly. They said, based on my payments, I could have debts paid off in four and a half years, and it was pretty accurate. Initially, I didn't look at the fees that this company charged and I later realized that the fees were somewhat high. But I have no complaint about the overall process. Whenever I had any concern, they were pretty much a phone call away and I had no issues in getting in contact with anyone. I wasn't transferred from person to person and whatever question I had, it was answered.

      The only thing that I didn't like was the app associated with this debt relief. It wasn't accurate because my payment plan ran through the next four years, but when I spoke to people on the phone, they told me that it was going to end as of this past December. They said they'd get the app updated and that still never happened. But the program worked for me. Once COVID hit and the government programs changed, I had to go out of business and my American Express bill was $100,000. But CreditAssociates went in and reduced it to roughly $60,000. So I have no complaints about the program whatsoever.

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      Refunds & PayoutsStaffBilling

      Reviewed Dec. 25, 2025

      Since working with CreditAssociates, I feel a sense of relief, because I was drowning. I was unemployed since April, but I was still paying my bills. I thought something would have come up where I don't have to go through that program, because I've always had great credit. And it reached the point where I had no money left, and I needed to make that change. And so far, my experience with CreditAssociates has been great. They have been helpful, responsive, supportive, knowledgeable, and explained things properly. I'm not being pressured because they have enrolled in making contributions to the program, where they would attempt to pay off high balances.

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      Customer ServiceBillingRates

      Reviewed Dec. 24, 2025

      After seeing a few good points online for CreditAssociates, I figured I'd try it. I’ve been in the program for almost three years. It has made it easier to pay off my debt, but I don’t get enough feedback. I’m not tech-savvy and don't know how to go online to check balances, and I haven't heard from them much. I once emailed them and they didn't really get back to me. And when I call, they're difficult to get ahold of or to know my balance.

      They told me the program would be a little under three years, so I’m hoping February is my last payment. My credit hasn't really improved yet, but I’m assuming I’ll see a difference once everything is paid off. I'll get better ratings because I work with CreditAssociates. I would say they are middle of the line. I don't dislike them, but the truth will be the truth in February. If they try to extend my payments past March, I'll be mad.

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      Customer ServiceContract & TermsPriceRefunds & PayoutsMaintenanceStaffBilling

      Reviewed Dec. 19, 2025

      I signed up with CreditAssociates in 2023 to take care of four credit cards. Everything got off to a good start. Made $276 a month payments. It was broken into two, the beginning and the end of the month. Last January, I called and asked what I needed to pay to pay it off. And they told me $3,000. I wrote them a check for $3,000 on January 10th and never heard back from them until three weeks. I thought I was done. And now, they're saying that I’m not done yet.

      Another thing is that once I made that check payment, they stopped taking money out of my account. And now, they're saying that we still have a ways to go. And I asked them where they were for the last year. Because whatever I owe, I could have paid it all off by now.

      So, they reached out to me again yesterday by email. But I started a new job. And I only work three days a week. I can't be on the phone when I'm at work. I spoke to several different representatives. One woman could not give me a reason why they were coming back at me now after literally not speaking with me for a year. Did they just throw me in a file and forget about me? And then somebody's picked it up and said, “Hey, we can still get money out of this guy.” I have no idea. And they said I'd never receive a payoff. And all the people that I spoke to in the past are not there anymore.

      I spoke to a lady yesterday, and she told me two of my accounts have been completely paid off, but I still owe them money. And I asked her who was in charge of my account, and everyone that I spoke to, from the person that got me signed up, they said those people don't work with them anymore. So, I don't know what to do next. They want me to make a payment by the 24th of December. And they said we're close to signing off on another one. So, it's just been a weird experience all of a sudden, and I was concerned.

      They've acknowledged that I made the $3,000 payment, and the lady I spoke to yesterday said there's no way that they would just agree to pay it off. And I asked her why they stopped taking payments out, and I haven't heard from them for a year. Literally, January 10th was the last conversation I had with them. They actually took money out of my account after a year. And I just checked on my account, and I saw the payment, and I was like, “Why did they start doing that again? I didn't authorize that.”

      They were supposed to get back to me and have a representative call me. I was getting angry. I told the person I talked to that I’m concerned about this whole thing at this point. And I was thinking, “Well, I'm just not gonna make any more payments. But what will that do to my credit? What could happen? I don't know.”

      Even in the last six months, I received credit card offers, and I just threw them all away. I don't want to get into that debt thing again. I was hoping that someone of authority would call me to speak with me. But the lady didn't know who she could connect me with.

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      Staff

      Reviewed Dec. 18, 2025

      I went on disability and so my pay has really decreased and working with CreditAssociates took a little bit of the burden off. It's been helpful. Their reps are good and I had a good experience.

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      Customer ServiceSales & MarketingPunctuality & SpeedOnline & App

      Reviewed Dec. 18, 2025

      I first saw CreditAssociates on Facebook, and so far, it’s been real good. It just seemed like it was the way to go. I have had no problems with them. I just call in if I had questions or concerns. If they can’t get back to me, they always call me back.

      I track all my progress on the app, which shows all the cards I turned in. My timeline is 48 months. I was hoping to be paid off by July, but I don't think it's going to be quite that quick. However, the process has been easy to do, and I would use them again if I needed to, though I hope I never need to.

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      Reviewed Dec. 18, 2025

      Everything went fine when I was set up with my consultant at CreditAssociates. It was a good experience.

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      Sales & MarketingOnline & AppStaffBillingRates

      Reviewed Dec. 18, 2025

      I heard about CreditAssociates online and became interested just to get my payments down. The enrollment process was easy. My interaction with the representative went well. They just seemed to know what they were talking about.

      I am able to track my progress on the app. This experience is giving me less stress. I would tell a friend or family member that it just takes the stress out of having to try and make all those payments.

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      Customer ServiceStaffBillingFollow-Through

      Reviewed Dec. 18, 2025

      I had several credit card bills and it was hard to make all those payments. I did research. I looked at the reviews and I asked a lot of questions before I just accepted. I’ve had a good experience with CreditAssociates so far. It has really worked for me and helped me get out of a bind. They send text or emails to let me know how each one is coming, or I go online and check to see how much I owe on each account.

      I have one last thing that we're trying to get done. Sometimes I have to call to get the information that I need, but they actually carried through and got my bills paid off. CreditAssociates did what they said they would do. My biggest learning experience was not to let the bills get high and just seek help before it gets so bad.

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      Customer ServiceContract & TermsSales & MarketingStaffBillingTransparency

      Reviewed Dec. 18, 2025

      I’m on a fixed income, and I had extended my credit card way over what I should have. I saw an advertisement for CreditAssociates saying they could help cut the credit card bill in half, so I called them. They explained what they might be able to do and what the arrangements would be. They told me it would probably be a while because of the interactions with the bank. We made an agreement, and I set up a payment.

      The gentleman I spoke with was really nice and considerate. He gave me a case number, and he said, as soon as they got everything ready, they would contact me. And so far, I haven't heard anything back from them. They have a website and it showed an update that they got the papers ready to send to the bank to see if they'd accept the offer. I understand that things like that take a while. So far, everything's been positive.

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      Customer Service

      Reviewed Dec. 18, 2025

      I called CreditAssociates based on the experience of my niece, who was already using them. And so far, everything's going smoothly. They're handling all my debts. So, I'm almost debt-free. The debt consultant explained fully what the details would be and how long it would take. It was straightforward. What bothered me a little bit was that they don’t reach out to me verbally a lot, but they did what they told me they were gonna do.

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      Staff

      Reviewed Dec. 14, 2025

      I searched for CreditAssociates online to see if they could help with my debts. The experience with them was good. The process from application to approval wasn't that long. They saved me from stress and helped me save some money. They’re good with what they do.

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      Customer ServiceStaff

      Reviewed Dec. 14, 2025

      The person I initially talked to kind of put me off. He said that he would call me back 'cause he was finishing up with another client but then I never heard from him. In his defense, I may not have recognized the number when he called back, so I didn't answer. I called back, and the second person was very nice, affable, and easy to talk to. I liked CreditAssociates because I had already consulted another consolidation company and they wanted like $400 more a month. However, I ended up going bankruptcy and so, the account never got set up.

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      CreditAssociates Company Information

      Social media:
      Company Name:
      CreditAssociates
      Address:
      5050 Quorum Dr., Suite 700
      City:
      Dallas
      State/Province:
      TX
      Postal Code:
      75254
      Country:
      United States
      Website:
      www.creditassociates.com